How to File a complaint under RERA ACT

Published on: 04 January 2019 Last Updated on: 17 December 2021

Nothing could be more disheartening and unfortunate that investing into the property that never reaches its completion date; either there are inconsistencies in the construction of the property or the builder turns fraudulent. RERA complaint filing needs some extra care. Whatever be the reason, under all scenarios, the only option left for home buyers is to withdraw their money from the project and invest elsewhere. But this is not as easy as it sounds. Majority of the real estate developers refuse to return the booking amount on one pretext or the other.

Thankfully, the RERA (Real Estate Regulatory Authority) Act has brought a paradigm shift in the real estate sector. Formed to empower home buyers who are looking forward to buying a property in India, and safeguard their interests, the Act enforces stringent laws, rules, regulations, and time frames for the scheduled delivery of projects. The Act mandates all real estate developers to register their projects before the launch, thus bringing the entire real estate market under one regulatory body.

But do you know how to file a complaint under the RERA Act? What are the timelines for dispute resolution? And why is the Real Estate Regulatory Authority better than other existing consumer protection laws?

In this article, we’ll take a closer look at the process of filing a complaint under RERA and the benefits of the Act.

What is a RERA Complaint?

Constituted as a discrete grievance redressal system, RERA Act, 2016 strives to resolve any dispute involving a property deal, affecting either the home buyer or the builder. It necessitates every state to form a separate authority to settle disputes between builders and buyers. Therefore, every state has laid out a different set of procedures to register a complaint, and the time taken for the redressal of the cases is also different.

Both real estate developers and home buyers can file a complaint about all kinds of disputes related to:

Delays in project delivery
Non- fulfillment of the property plan
Compensation settlement
Delay in deposit or installments beyond deadlines

“RERA has streamlined the real estate sector in a big way. It has increased transparency and instilled confidence in home buyers who can now take errant builders to court and seek justice. However, RERA authority in every state has different rules, procedures, and forms for filing a complaint, and home buyers need to carefully read through them before lodging a complaint.”

How to File a Complaint under RERA?

A complaint can be filed under Section 31 either with the Real Estate Regulatory Authority or the adjudicating officer. A complaint can be filed both online as well as offline but needs to be filed strictly on the form prescribed by the state government. You need to visit the RERA portal of your respective state to download the form and know the rules and procedure laid out by your state government. To log register your complaint, you need to visit the respective RERA portal of your state:

State/UT	Website
Gujarat	http://gujrera.gujarat.gov.in
Uttar Pradesh	www.up-rera.in
Chandigarh	http://rera.chbonline.in
Dadra and Nagar Haveli	http://maharera.mahaonline.gov.in/
Andaman and Nicobar Islands	http://www.tnrera.in/
Daman and Diu	http://maharera.mahaonline.gov.in/
Madhya Pradesh	http://rera.mp.gov.in/
Delhi	http://dda.org.in/rera/index.aspx
Maharashtra	https://maharera.mahaonline.gov.in/
Andhra Pradesh	https://www.rera.ap.gov.in
Odisha	http://orera.in/
Bihar	https://nagarseva.bihar.gov.in/rerabihar/
Rajasthan	http://rera.rajasthan.gov.in/
Jharkhand	http://rera.jharkhand.gov.in/
Uttarakhand	http://www.uhuda.org.in/real-estate-act/
Tamil Nadu	http://www.tnrera.in
Karnataka	https://rera.karnataka.gov.in/
Punjab	https://www.rera.punjab.gov.in/
Chhattisgarh	https://rera.cgstate.gov.in/
Haryana	http://www.harera.in/
Telangana	http://rera.telangana.gov.in/
Himachal Pradesh	http://www.hprera.in/
Goa	https://rera.goa.gov.in/

The fee for filing the case also varies from one state to another. For example, in Maharashtra, the fee for the application is Rs 5,000, whereas in Karnataka it is Rs 1,000.

In general, the complainant needs to furnish:

Complete details of the applicant as well as the respondent.
Registration number and address of the project.
The reason of complaint along with facts and findings.
Reliefs sought if any.

Timelines for Dispute Resolution:

RERA works on the policies of the quick proceeding and immediate judgment. While there is no time frame for registering a case, the authority needs to resolve all complaints within 60 days of receiving the application. To seek immediate relief, consumers must approach the regulatory authority as soon as possible.

Did you know Maharashtra is the most active state in implementing the RERA Act and has more than 65% of projects registered? MahaRERA has received 2,737 complaints and has already passed justice to around 1,476 cases while the rest are in the hearing.

Benefits of RERA over Other Consumer Forums:

Till now, home buyers were protected under the Consumer Protection Act (1986). But due to heavy footfall of cases, the proceedings were slow and the builders used to file an appeal to the National Consumer Disputes Redressal Commission (NCDRC), making the whole process invariably slow.

But being a quasi-judicial authority that has been formed to handle only real estate cases, RERA aims at an expeditious resolution of all complaints. Some of the advantages of filing a case under RERA include:

It’s an independent adjudicating body formed to handle real estate cases only.
Completely consumer-friendly.
Offers quick resolution of issues and complaints.
Offers complete transparency in proceedings.
Imparts financial discipline to all builders.
Mandates compensation to home buyers for delayed deliveries of projects.

With all documents ready and proofs at hand, filing a complaint under the Act is not a difficult task. So, whether you are an aggrieved buyer or an unhappy builder, you can now approach the RERA authority and seek immediate relief for all legal disputes pertaining to the real estate industry.

Featured image: realtyplusmag.com

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10 Points to Remember if you are Building a Residential House

Building a home is a dream that many individuals and families harbor deeply. Sometimes it will be the biggest investment that you are ever going to make. If you are investing your life’s savings into building your dream home, you need a reliable, dependable, and honest team of contractors. ‘Perth Concreter – Concept Concrete WA’ is one of the most established companies in Australia that offer to contract and concreting solutions for residential and commercial establishments. One of the last remaining family-owned businesses, they understand the emotional value attached to homes. Before you lay out house plans, contact an experienced contracting company. A good concreting and contracting company should have trustworthy experience building residential properties of different scales and sizes. Whether it is a big project or a moderate one, concreting companies should offer customers flexible options and work with them to understand their needs and budgets. How to choose the best Concreting or Contracting Company? 1. Cutting-Edge Technological Experience: You should ensure that the machines and technological tools that are used by your contractors are the most modern and technologically updated. Your concreting company should be aware of the latest technological innovations in the field of construction and utilize their expertise in building residential properties using the most modernized methods. 2. Quality Craftsmanship: One of the ways in which you can judge whether a concreting or contracting company is good enough to be trusted is to understand the skill and expertise of their staff. If you have a very good design in your mind, but the contracting company cannot execute the same, what is the use of them being your contractors? 3. Affordability and Trust: Some contracting companies in the market are out there to make money. In other words, they do not have your best interests in mind. Some genuine and established concreting and contracting companies like Concept Concrete will offer you a free onsite quotation free of cost, which will help you understand the requirements and allocate the finances accordingly. 4. A Full 360-degree Concreting Service Company: Building a house requires designing, planning, executing, finishing touches, and a hundred different operations. Most concreting or contracting companies will offer just a few of the services and outsource the rest to other companies. This will land you in a lot of trouble, as you would be coordinating and negotiating prices with 4 or 5 different companies. A good idea is to get a full 360-degree concreting or contracting company on board that will help you from the start of the project, right until the very end. 5. Fully Licensed and Insured Contractor: If you are building a home, you need to ensure that your contractor or concreting company is a legally sound establishment that is registered with the state laws and local governments of the region. This will help you get your paperwork processed fast, and take care of other legal requirements, clearances, and permissions. Your concreting company will work with you to help you overcome the legal hassles. 6. Customer Satisfaction is the only Priority: Building a house is a continuous process and it involves you and your family entering into a positive relationship with your contractor or concreting company. This relationship should be based on trust, transparency, and commitment. Perth concreter – Concept Concrete WA is one of those companies that adds the human and emotional element to a professional relationship. 7. The flexibility of Services: Many of the concreting or contracting companies would not offer you services like driveway concreting or garage/shed building. They want to build residential house, or in other words, just big solutions. A good concreting company should be able to offer you all the services related to contracting and construction. No job should be considered as big or small for them or their workers. 8. Knowledge of the Industry: If your concreting or contracting company is not aware that there different concrete designs like- Exposed Aggregate, Coloured Concrete, Polished Concrete, Liquid Limestone, and others, chances are that they are not going to make you aware of the same, or even present different choices or make suggestions. An expert concreting company will help guide you through these details patiently, offering you only the best at all times. 9. Integrated with the Local Community: At the end of the day, you would want to build trust and give your business to someone who is like yourself, a part of the local community. Big companies from abroad are competing with local businesses, and often dying them out. If you want to help your local community, you should always try to help local businesses who employ locals, who contribute to the local economy and who are part of the local community. 10. Delivering on Deadlines: If the contracting or concreting companies is not comprised of dedicated designers, committed engineers, and professional workers, chances are that they will frequently overstep on the timelines, which will result in added costs, and many other headaches. You should always ask for customer testimonials of a concreting company to know how they have previously executed any work. The Best Concreting or Contracting Company for you: If your concreting and contracting company is able to deliver on the above stated 10 points, chances are that your home building process will be quite smooth. You need to ensure that you do your research when taking a company on board for your dream house-building project. Many companies, who promise a lot before the commencement of the project, but fail to deliver, when the project ends. You need to stay clear of entering into any professional relationships with these companies. If the concreting or contracting company is part of the local community and hires locals, works for the community, chances are that they would never want their reputation to be sullied in any way. At the end of the day, you would want a reputed established, and credible concreting or contracting company to build your dream home. This is no mean task, but chances are that if you follow our ten steps, you might just have a winner on your hands. Read Also: 5 Awesome Advantages Of Buying A Smaller House 7 Helpful Tips During An Emergency Moving Process Interior Designing: A Great Art To Make Your Home Look Beautiful 5 Essential Tips To Designing A Beautiful Front Yard Garden

What To Look For When Renting A Property In St Albans?: Checklist & Advice

St. Albans, a city with a 2000-year history, is just an 18-minute rail trip from London. It is home to the country's longest nave cathedral, the UK's only fully excavated Roman amphitheater, England's oldest tavern, magnificent coaching Inns, and much more. For commuters, living in St Albans is an excellent option. The town has strong London commuter connections. The region also provides the luxury of more affordable housing than many parts of the city. Renting a home in St. Albans as a family is a great idea as it has plenty of amenities for easy and comfortable living. St Albans neighborhood is filled with excellent healthcare facilities, schools, and entertainment options. You can find the best property that suits your needs with the help of letting agents in St Albans who can make the letting process easier. On the other hand, if you are on a property UK hunt and you have shortlisted a few properties, we have prepared a list of things that you need to look for while renting a home in St. Albans. 1. Look for damage or stains on the floors, walls, and carpets The flooring, walls, and carpets are usually the first things you notice when entering a residential rental home. While it's normal for the walls to have a few small holes from the previous tenant's pictures or art (provided the landlord didn't repaint or repair the walls after the previous tenant moved out), and the hardwood floors to have a few small scuffs, you'll want to make sure that more obvious damage (like large holes in the walls or noticeable stains on the carpets) is noted in the inspection report. Usually, landlords take pictures of the damages. If not, you can photograph them for reference so that it does not affect your deposit in the future. 2. Make sure that the windows, lights, and light switches all work If you're looking at the rental apartment during the day and there's plenty of natural light, you might forget to turn on the lights in every room to make sure they're working. Remember to switch on and off all lights and switches, and also, it's a good opportunity to check with the landlord to see if you'll be liable for replacing light switches or bulbs in light fixtures if they don't seem to work. 3. Examine the thermostat as well as the HVAC (Heating, Ventilation, and Air Conditioning) system In a rented unit, the thermostat should display a temperature that corresponds to what you believe the temperature should be. So, for example, if an apartment you wish to rent is clearly cold yet the thermostat display indicates that it is at room temperature, it's a good idea to check with your landlord to see if the air conditioning is working properly. 4. Check to see whether any safety equipment, such as smoke alarms, is operational If you live in a rental home and there is an emergency, you want to know that the safety devices, such as smoke detectors and carbon monoxide detectors, are functioning properly so that you can be notified of the danger. If you discover a smoke detector that isn't lit up (the light or lights on the device aren't on), you should ask your landlord to make sure these devices are operational before you move in. 5. Make sure the toilet and faucets in the bathroom are working When you're completing a tour with the landlord of a rental suite, you might not think about flushing the toilet or turning on the bathroom faucets. Even if there are no obvious problems (such as cracks in the toilet or a missing handle on the faucet), it's a good idea to examine them just to be sure the plumbing is in good operating order. 6. Inspect the kitchen, refrigerator, stove, and sink You might not think to turn on the oven and check the temperature of the fridge in the kitchen, just as you might not think to check the toilet and sink in the bathroom. The fridge, stove, oven, and sink in the kitchen are all examples of how appearances may be deceiving: just because there is no visible physical damage does not mean that everything is in working order. 7. Check if there are pests You don't want to move into a new apartment only to discover that there's a pest problem, such as bed bugs or cockroaches, so make sure you're on the lookout for signs of pests during your walkthrough of the rental property. When cockroaches are an issue, for example, sticky traps are commonly used, so if you find them about the premises, you should absolutely inquire as to why they are there. 8. Things to do as a tenant Before you decide to rent a residential property, make sure you consider not just what's around the property, such as public transportation, parks, and schools, but also what's inside the rental property. It's never joy moving into a new place only to discover a slew of minor flaws that you'll have to bug your new landlord to repair. Keep eyes on basic rights you can have as a tenant, and you may easily avoid taking responsibility for most faults in your rental by bringing them up during your move-in walkthrough with your landlord. Read Also: Buying a House vs Renting an Apartment: Which is More Affordable? 5 Best Things To Know Before Renting A Property In Kings Cross

The ROI Of Proactive Pest Control For Property Management

As a property manager, proactive measures across all operational areas often translate to cost savings and increased value over time. Pest control, while occasionally sidelined in strategic planning, stands out as a domain. There a proactive approach can yield significant returns on investment (ROI). To understand the true value, one must delve into the multifaceted benefits and cost savings linked with proactive pest management. Understanding The True Cost Of Pests Before delving into the benefits of a proactive approach, it's essential to comprehend the full spectrum of costs associated with pest infestations. Beyond the immediate expense of extermination and potential structural repairs, there are indirect costs. They impact a property's bottom line. Operational Disruptions Pest infestations can cause significant disruptions to regular property operations. Whether it's the temporary closure of facilities for treatment or the time spent addressing tenant concerns, these disruptions translate to lost hours and increased operational costs. Legal Liabilities Failing to address pest problems can lead to potential legal ramifications. Tenants have a right to a safe and habitable living environment. If pest infestations infringe upon these rights, property managers might find themselves facing legal claims, further elevating costs. The Tangible Benefits Of Proactivity There are some benefits that are tangible in nature. Lets try to understand them all here. Minimised Structural Damage Pests like termites and rodents can cause considerable structural harm. Proactive pest control helps in early detection, potentially saving thousands in repair costs. Preserved Property Value Properties with a history of significant pest problems can see depreciation in their market value. Regular preventive measures ensure that the asset's value remains uncompromised. Reduced Turnover And Vacancies Tenants prefer properties that are well-maintained and free from pest issues. A proactive stance can lead to higher tenant retention rates and fewer vacancies, ensuring steady revenue streams. Intangible Returns: Beyond The Balance Sheet Other than the tangible ones there are also the intangible returns that the occupants are likely to receive here. . Enhanced Reputation In the age of digital reviews, a single pest-related complaint can severely dent a property's reputation. Proactive pest control aids in avoiding such negative publicity, bolstering the property's image in the market. Tenant Satisfaction And Loyalty The well-being and comfort of occupants directly correlate with their loyalty. By ensuring a pest-free environment, property managers foster trust and satisfaction among tenants. Proactive Measures: A Strategic Investment The efficacy of pest management depends quite an extent on the proactive measures. We discuss a few of them here. Routine Inspections Regularly scheduled inspections are pivotal in proactive pest control. By meticulously examining properties at set intervals, professionals can detect subtle signs of infestations or conditions conducive to pests. This proactive approach can identify potential problem areas, ensuring timely interventions before small issues escalate into significant challenges. Moreover, these inspections provide a documented history of pest activity, enabling property managers to tailor future preventive strategies based on past occurrences. Integrated Pest Management (IPM) IPM is not just a method but a philosophy in pest control. It is a comprehensive approach that combines preventive measures with eco-friendly treatment options, emphasising the importance of understanding the life cycle of pests and their interaction with the environment. By pin-pointing on long-term mitigation rather than immediate fixes, IPM offers sustainable and cost-effective pest control. This strategy minimises the use of chemicals, reduces the risk of pesticide resistance in pests, and ensures a safer environment for property occupants. Educating Tenants A well-informed tenant is an asset in pest prevention. Informing tenants about best practices, from proper waste management to identifying early signs of infestations, can be invaluable. An educated tenant base often acts as a first line of defence against pests, reporting issues before they magnify. Furthermore, by fostering open communication channels, property managers can build trust with tenants, ensuring collaborative efforts in maintaining a pest-free environment. Utilising Pheromone Traps And Monitoring Stations Pheromone traps, which use synthetic versions of insect hormones to attract and trap pests, can be a crucial part of early detection. By strategically placing these traps around a property, managers can monitor pest activity levels and identify potential issues before they become significant problems. Monitoring stations for pests like termites can provide early warnings, allowing for timely interventions and reducing the need for extensive treatments later. Collaborative Approaches And Community Involvement Property managers need not tackle the pest challenge alone. Engaging the larger community can amplify the benefits of proactive control. Community Education Sessions Organising sessions where experts offer insights about local pest challenges and preventive measures can be invaluable. This not only educates tenants but also fosters a sense of community involvement. Collaborative Buying Pooling resources with neighbouring properties for preventive pest control measures can lead to cost savings for all involved, enhancing ROI for each property. Assessing ROI: The Bigger Picture Quantifying the ROI of proactive pest control isn't merely about direct cost savings. One must consider the combined value of preserved property integrity, sustained tenant satisfaction, and the avoided costs associated with potential infestations. When these elements are accounted for, the ROI of preventive pest management becomes overwhelmingly positive. The Future: Leveraging Technology With advancements in technology, property managers now have tools that can predict potential infestation risks based on various factors, including geography, weather patterns, and property history. Investing in such predictive technologies can further enhance the ROI by ensuring timely interventions, often before a problem manifests visibly. Concluding Thoughts The realm of property management is rife with challenges, and pests, albeit small, can lead to monumental problems. However, with a proactive approach to pest control, managers can not only mitigate risks but also realise substantial returns on their investments. By reframing pest control from an occasional necessity to a strategic investment, properties can enjoy both tangible and intangible benefits. In the end, the ROI of proactive pest control underscores its indispensability in the modern property management toolkit. Read Also: 7 Tips To Purchase A Prime Real Estate Property

How to File a complaint under RERA ACT

What is a RERA Complaint?

How to File a Complaint under RERA?

Timelines for Dispute Resolution:

Benefits of RERA over Other Consumer Forums:

6 Expert Tips on How to Sell Your Own Home Fast

Real Estate Syracuse NY Investment: Flipping Houses

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

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