How to Monitor Your Brand?

Published on: 30 August 2019 Last Updated on: 12 September 2024

On the Internet, to be particular on social media, everyone and anyone can share views about your brand. One thing you need to understand is that this information will reach a vast audience. Most of the information that people share on social media go viral. Brand monitoring is the best way forward if you want to keep on top of this information.

What is brand monitoring?

Brand monitoring refers to the process of monitoring several channels to find out various mentions of your brand and asses what people have to say about your products or services. It can include complaints on social media or a newspaper article about a merger, among other things.

The role of brand monitoring is to respond and act on the mentions you get. It can assist you to jump on good publicity or spot a crisis before the situation worsens. It will also give you valuable insights on how the market views and talks about your products.

We can also define brand monitoring as a business analytics process that monitors various channels on the media or web. It helps users to get information about the brand, products, and all the things that are connected to your brand. It will allow you to monitor the reception and reputation of your brand by your target demographic, consumer base, and the general public.

You have to strategically and regularly investigate online resources and media to help you react to the various sentiments your brand and of your competitors experience. You have to proactively monitor the reputation of your brand and react to customer and press concerns to enhance trust in your brand.

Why do you need to monitor your brand mentions?

Identifying and Addressing Infringers:

These people always look at the popularity and name of your brand to ride on it. Web monitoring will help you to identify these infringers who adopt confusing domain and brand names that resemble yours. Trademark law protects brand owners and consumers against such unfair competition. The good news about brand monitoring is that it will help you to enforce this practice.

Addressing Consumer and Competitor Protection:

Brand monitoring will help you to respond to both positive and negative sentiments from consumers. Most customers express their feelings on complaints, sites, forums, or social media. Also, it will help you to monitor the competition representation of your brand in terms of negative reviews and comparative advertising.

What monitoring tools are there on the market?

The market has so many social media monitoring tools that you can use to track your mention. Some of them include;

Famm.io

Famm.io is one of the best social media and web monitoring tools. It is an effective tool if you want to know what people think about your brand. The tool will show you the resources where your brand is mentioned most of the time. It will show you the best resource when it comes to brand mentions. Find out the places where people just watch and where people communicate most of the time.

Famm.io

LexisNexis

Print media and tracking broadcast are quite tricky unless you have people reading all the newspapers and watching all channels. LexisNexis is one of the best tools for monitoring these two elements. They will assist you in tracking mentions on several publications and in analyzing the results.

Source

LexisNexis is a big organization, which helps some of the biggest brands explore analytics, data, reporting and monitoring. It helps in identifying the quickest trends and news breakouts (viral content) and informs brands of advertising opportunities. The smart and easy interface helps brands understand metrics and take detailed steps as to the nest strategies.

Google Alerts

Google Alerts is an easy and free social media monitoring tool. You will need to input a keyword and you will get an alert when a person uses it on the website. It offers mentions but has no long-term overviews and analysis.

Google Alert is an absolutely free tool that will help you get mentions about your brand in a small, yet significant way. Please do not expect this tool to be as powerful or potent as some of the best ones on the list. It is free and should be expected to be basic.

TweetDeck

This tool is great for community managers who use Twitter but also does brand monitoring through Twitter. Setup search columns to give you live feed once the things you specify get mentions. A free tool is ideal for brand mentions.

This was an independent tool, which was later acquired by Twitter. This is a great platform to align your Twitter mentions and activities. The dashboard is clean, precise and easy to use. Once you start using TweetDeck, it will be difficult for you to go to other platforms like HootSuite, Buffer or anyone else.

Why Famm.io stands apart from the crowd?

Over the last three years, I have used several brand-monitoring tools on the market. What makes Famm.io stand out is the multi-functional capabilities. You are not only allowed to see your brand but also integrate content resources and competitor strategies in your dashboard. If you are looking to run Influencer Marketing campaigns, Famm.io helps you find your brand mentions not only on search but also on social.

However, for me personally, the best part about Famm.io is the possibility to reach out to different Content Creators. You can look for content creators, not only in your niche but also in different niches.

The capabilities of Famm.io can help your brand manage its online reputation in a successful manner. It can also help you reach disgruntled users or employees before they can do too much damage. This will help brands maintain good relations with their audiences and tackle PR nightmares before they get too big.

Conclusion:

Brand monitoring became a trend in a recent couple of years. It brings value as a marketing and PR component as well as a steady approach for brand awareness strategy. What can be more important than benefits for users, a brand’s value and its reputation?

Overall, tools enumerated above are trustworthy enough and good for analysis and building marketing strategies and social media campaigns. All of these online assistants insulate from the needless search offering the selection of on-demand features.

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Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Your Review of Amazon’s FBA Wholesale Marketing Course

There are now different tools and platforms that can help any individual earn money. Fulfillment by Amazon (FBA), for example, allows individuals to purchase products directly from the manufacturer, send these products to one of Amazon’s fulfillment centers, and have Amazon handle the picking, packing, and shipping of these products for a customer’s order. Under this service, Amazon will also handle your customer service and product returns. Because you’re just purchasing products from a manufacturer, you’re not launching a brand or trying to add value to a product – you’re just buying products from well-known brands and work as a seller on Amazon. Selling wholesale products through FBA doesn’t require a large investment unlike other types of businesses. Because Amazon is already a household name, sellers can be assured that they will be working with a reliable brand once they sign up for FBA services. Aside from these, you can also experience the following benefits once you sell wholesale under FBA: 1. Established customer base: When you’re a neophyte in the business arena, it’ll take years before you can gain loyal customers. You’ll have to study the market, know your target audience, and be ahead of the competition before you can achieve that goal. Fortunately, selling on Amazon can make the process easier and faster. Amazon has been providing products and services for decades, allowing them to earn millions of customers from different parts of the globe. Once you sell using this platform, you don’t have to worry about looking for your target audience – they’re already there in Amazon! Regardless of the products you choose to resell, you can guarantee that Amazon has the suitable target audience for them. 2. Scalability: Getting a lot of orders is always good news for business. When this happens, you’ll have the opportunity to gain loyal customers and increase profit. However, when these orders are not met promptly, your name as a seller can be adversely affected as well. Over time, customers might see you as an unreliable seller. Selling wholesale products through FBA steers you away from this direction. Since you’re getting your products from another party, it’ll be easy for you to place orders based on the demands of your customers. If these products are selling like hotcakes, you can quickly increase your inventory in order to satisfy the demands of your customers. Less idle time, more satisfied customers. 3. Lower risks: Usually, starting a business will require a lot of things. For one, you’ll need to have financial resources to set up your own brick-and-mortar store, hire employees, and use different kinds of marketing mediums. If your business doesn’t thrive and succeed, all of these investments will go to waste. Selling wholesale products through FBA lessens this kind of risk. Because you’re not required to have a store or make use of any marketing mediums, you don’t need to shell out a lot of money. Most often than not, you’ll only need to have enough money to purchase products from a manufacturer. Hence, when your attempts don’t give you any positive results, the loss is not that big. Before deciding on the type of business you should engage in, it’s important that you also consider the disadvantages of your options. This will allow you to properly set your expectations and determine if such option is apt for your needs, lifestyle, and preference. Selling wholesale products through FBA might provide a long list of benefits, but it also comes with several cons: Finding products that aren’t already sold on Amazon: Amazon has been an online platform that sells different kinds of products since 1994. This brand has been operating for years, attracting more and more sellers every day. Because of the variety of products already available through Amazon, you’ll have a hard time looking for another product that is still inexistent in the website. Amazon basically has everything a customer could ever want and need – from cosmetics and electronic devices to books, decors, and even holiday costumes! Successfully competing with other sellers: As mentioned, looking for a product that is not yet available on Amazon can become a struggle. As a result, you’ll end up choosing products that are already sold on Amazon. This option still gives you an opportunity to earn, but you’ll have a lot of competition – some of which are already influencers or well-established brands in the market. Leveling out the playing field might mean you’ll have to come up with carefully thought-out pricing and marketing strategies and use other resources such as journal review coaching program. High order quantities: Being a reseller in Amazon will only require you to buy products from well-known manufacturers. However, since manufacturers sell products in bulk, you’ll have to make a significant financial investment upfront. You’ll have to pay a large amount of money just so you can purchase their products, sell these in Amazon, and make a profit from it. But the challenge doesn’t end there. Since you brought the bulk of products (probably around a hundred or more), you now have the responsibility of looking for a certain number of buyers just so you can earn from your investment. If you purchased 150 products from a manufacturer and only sold 20 of these, you’ll end up having a stale inventory and not being able to make the most of your investment. You’ll lose money instead of earn. Being Different Is Good: More and more people are choosing to purchase products from online platforms rather than doing it from a physical store. The former is more convenient and accessible to many. If you think selling wholesale products through FBA can satisfy these demands and can help you earn a steady income, go ahead and sign up for an account. Just make sure that you’re also using different strategies that can make your products stand out in the market. Remember that you’re not the first and only seller to use this platform. Read Also: Looking For A New Watch? Shop Branded Ladies Watch With Up To 70% Off On Amazon. Top 5 Electronics Gadgets To Buy From Amazon US

Cold Calling Script for Successful Sales Persons

Cold calls are still of great importance even in the modern virtual world. If you are looking for business, one of the most effective sales tactics is cold calling. It is part of the outbound marketing strategy for your business and can deliver great results. A recent survey by DiscoverOrg on 1000 sampled senior executives in the IT industry reveals that 60% of them attended an event or took an appointment after receiving an unsolicited email or cold call. If you fear cold calls, then these tips will not help you to eradicate your fear. However, they will give you a more successful experience in making cold calls. Focus on the Goal Most beginners think that cold calling only deals with making the sale. However, this is not the case. It deals with getting an opportunity to make a sell. The primary reason behind making a cold call is setting an appointment for making the pitch. You can use a cold calling script to help you focus on the goal. Research Your Prospects and Market Before Making the Cold Call Your cold call has to target the right audience. Market research can help you to focus on the right audience. Gather a lot of information about the company or individual you will be calling in advance. This step will give you a significant advantage of being in a position to talk about their business and needs when you make the call. Gartner Group states that an enterprise that has an average of 100 to 500 employees will have approximately seven people making the purchase decisions. Therefore. It is critical to connecting with the right individuals if you need success in your cold calls. Leverage Contacts on Social Media to Enhance Your Chances of Connecting Statistics from Vorsight reveal that if you share a LinkedIn group with the person you are calling, you have a probability of 70% of making a successful cold call. What applies to LinkedIn can also stand to the other social media platforms. You can increase your prospects of receptiveness when you are connected with your audience in social media. Therefore, make sure that you work towards establishing of extending your presence on social media. Prepare Opening Statements for Your Call It is good to organize your thoughts before making a call as this will assist you to avoid the common mistakes while opening the conversation. Making such errors can make the individual you are calling to terminate your call. At this point, the cold calling script comes in handy. This document should act as a guide, and you don’t have to read it out. What Should Be in The Opening Statement of the Cold Call It is essential to organize your conversation on the cold call in a logical manner. You need a greeting, an introduction, reference point that talks about the prospects, advantages of your products and services, and lastly a transition to the dialogue or question. Prepare a Script for the Remaining Section of the Call Put down the benefits of your products or services and reasons that will make your prospects to buy them. Put down some of the possible objections and how you will answer them. It is easy to meander or leave something out if you don’t have a cold calling script. Once more, you will not be reading out the script when you call. The most important thing is to prepare a framework for your cold call in advance. Be ready to answer tough questions about the products and services you are selling. Forbes Insights report that 58% of potential buyers assert that sales representatives cannot adequately respond to their questions. You can get yourself out of this script by preparing an excellent cold calling script. Request for an Appointment During the Cold Call Set the appointment that you request during the conversation at a specific time. For instance, you could ask the prospect whether 11:00 a.m. would be good for him/her. You could also ask your audience whether you can meet them the following week. It is good to get your prospects committing to a meeting in your initial conversation. Don’t leave it vague because this will necessitate a second call for setting up the meeting. The phone call may never take place if you are unable to get to the prospect. Note That Gatekeepers Are Allies and Not Foes Remain polite to anyone who picks up the call or whoever guards the inner sanctum when making the cold call. Have strategies that will make the gatekeeper to come on your side. You could even ask something like ‘I am not sure whether you will be able to assist me?’ and he/she will give you the info that you require like the name of the person you need to talk to or the best time of contacting the prospects. You also need to learn the names of the gatekeeper and remain friendly during the call. Send Your Prospects Unique and Small Promotional Items to Smooth Your Way for the Cold Call This step will break the ice and make the brand to stand out from the crow. Sending out such promotional items will prepare the way for a successful cold call. A question like ‘are you the one who sends me this’ from the prospect may seem to be unnecessary or cheesy but it works well. If Possible, Do the Cold Call Late in the Afternoon or Early Morning The best time to reach the decision-maker directly is late evening or early morning. Research also reveals that Thursday is the best day for cold calls and Wednesday comes in as the second. The same research reveals that Tuesday is the worst but this can vary from one person to another. Remain Persistent 80% of new sales will come after you make the fifth contact yet most salespersons give up after making the second call. Don’t be the kind of person who gives up so easily. It is good to learn to try again if you really want to make a sale. Above all, practice, practice, and keep on practicing and you will become an expert in cold calling. You will always get better even if you find no fun in making cold calls. With constant practice, you will develop effective selling techniques. Therefore, get your script ready and the call list and begin to reach out to your phone. There are several people out there who would like to do business with you but you need to let them know about your brand first. Read Also: FinTech Is Making It Easier To Shop The World’s Biggest Sales This Is Why Social Media Is Essential In The B2B Sales Process 5 Actionable Mobile Marketing Tips That Drive Sales

Which Targeting Option is Best for Influencing Consideration?

Question: Which targeting option is best for influencing consideration? Remarketing Demographics Custom Intent Custom Affinity Correct Answer: Custom Intent Detailed Answer Of “Which Targeting Option Is Best For Influencing Consideration?” The answer to your question “Which targeting option is best for influencing consideration?” is Custom Intent. Custom Intent is the best targeting option for influencing consideration because it helps you to reach your ideal audience by entering apps, URLs, and relevant keywords. According to the reports, many digital campaigns are not able to reach their target audience. To eliminate this problem, Google launches Custom Intent audiences. This program enables digital marketers to create audiences based on online behavior and relevant keywords. Besides, you can set up this in your Video, Gmail, Discovery, and Display campaigns by adding particular apps, URLs, and keywords, related to your goods and services. What are Custom Intent Audiences? Now, you might be confused about custom intent audiences. No need to worry! I am going to explain in detail Google’s custom intent and its benefits in the long run. Custom Intent audiences is a Google product that enables marketers to target individuals presently researching particular solutions, products, and topics on the web by making use of Youtube or display video campaigns. Best Benefits of Custom Intent Audiences Yes, there are various benefits of custom intent audiences as it lowers the waste in ad budgets and reduces the stream of irrelevant online ad experiences by targeting high-quality prospects. Now, let’s discuss some powerful benefits of Google’s custom intent audiences. 1. Custom Intent Audience Targeting is Cheaper: Custom Intent audience campaigns reduce the rate of CPC (Cost Per Click) to a great extent while targeting the same high intent searchers. So, the drawback of the high intent search keywords i.e., high CPC eliminates by Custom Intent Audience. This is regarded as the best benefit of targeting options for influencing consideration. 2. Custom Intent Reduce Waste in Ad Spend Another benefit of the custom intent audience is that it reduces waste in ad spending. This gives you an opportunity to target only the most likely customers by making use of suitable offers. Moreover, this ad is only shown to a specific group of audiences who are interested in a particular topic related to your goods and services. This means that there are less wasted impressions when firms target unspecific niches or have too wide of a target audience. 3. Eliminates Targeting Expenses Eliminates targeting expenses is another benefit of using custom intent audiences. As already discussed above that search ad comes with a high CPC and the targeting prospects of both are nearly the same. Besides, responsive display ads featured in Custom intent campaigns get more click-through rates, impressions, and clicks at a lower cost. 4. Become a Thought Leader On A Given Topic Do you want to make your business a thought leader in your particular domain? If yes, then make the right use of custom intent audiences! You can analyze the URLs that are ranking on the first page of Google and make use of those in order to rank on the top pages of the search engine result page. Keep in mind, digital display ads with custom intent can reach the same result faster with a higher return on investment. 5. Tap Into Competitor’s Targeting Data & Advertise To Their Customers Custom intent audiences enable you to perform competitive research to gain insights into the keywords that bring conversions to your competitor’s websites. This way you can easily collect the data and use it for your own campaigns to target your prospect customers and increase conversion rates to a great extent. How To Create Custom Intent Audiences? To create custom intent audiences, you need to consider some factors that are listed below: i). Competitor’s pages ii). Competitor’s keywords iii). Search volume iv). Main competitors v). In-market keywords. Now, the proper steps to custom intent for your business, follow the below-listed tips step by step: Sign in to your Google Ads Account Click on “Display Campaigns” Pick one active campaign and click “Audiences” Then, select an ad group and click the plus icon Click on the pencil icon under the browser tab Select the blue plus icon and create a name for your custom intent Now, check the potential reach of your campaign under ‘Audience size’ The Final Verdict Custom Intent is the answer to your question “Which Targeting Option is Best for Influencing Consideration?” The above-described information explains the reasons why custom intent audiences can be used for targeting purposes and what are the benefits of the same. You May Read Also: Which Marketing Mix Element Deals Specifically With Retailing And Marketing Channel Management? Essentials For Digital Marketing How we could be able to get benefits from the outdoor marketing

How to Monitor Your Brand?

What is brand monitoring?