How to Monitor Your Brand?

Published on: 30 August 2019 Last Updated on: 12 September 2024

On the Internet, to be particular on social media, everyone and anyone can share views about your brand. One thing you need to understand is that this information will reach a vast audience. Most of the information that people share on social media go viral. Brand monitoring is the best way forward if you want to keep on top of this information.

What is brand monitoring?

Brand monitoring refers to the process of monitoring several channels to find out various mentions of your brand and asses what people have to say about your products or services. It can include complaints on social media or a newspaper article about a merger, among other things.

The role of brand monitoring is to respond and act on the mentions you get. It can assist you to jump on good publicity or spot a crisis before the situation worsens. It will also give you valuable insights on how the market views and talks about your products.

We can also define brand monitoring as a business analytics process that monitors various channels on the media or web. It helps users to get information about the brand, products, and all the things that are connected to your brand. It will allow you to monitor the reception and reputation of your brand by your target demographic, consumer base, and the general public.

You have to strategically and regularly investigate online resources and media to help you react to the various sentiments your brand and of your competitors experience. You have to proactively monitor the reputation of your brand and react to customer and press concerns to enhance trust in your brand.

Why do you need to monitor your brand mentions?

Identifying and Addressing Infringers:

These people always look at the popularity and name of your brand to ride on it. Web monitoring will help you to identify these infringers who adopt confusing domain and brand names that resemble yours. Trademark law protects brand owners and consumers against such unfair competition. The good news about brand monitoring is that it will help you to enforce this practice.

Addressing Consumer and Competitor Protection:

Brand monitoring will help you to respond to both positive and negative sentiments from consumers. Most customers express their feelings on complaints, sites, forums, or social media. Also, it will help you to monitor the competition representation of your brand in terms of negative reviews and comparative advertising.

What monitoring tools are there on the market?

The market has so many social media monitoring tools that you can use to track your mention. Some of them include;

Famm.io

Famm.io is one of the best social media and web monitoring tools. It is an effective tool if you want to know what people think about your brand. The tool will show you the resources where your brand is mentioned most of the time. It will show you the best resource when it comes to brand mentions. Find out the places where people just watch and where people communicate most of the time.

Famm.io

LexisNexis

Print media and tracking broadcast are quite tricky unless you have people reading all the newspapers and watching all channels. LexisNexis is one of the best tools for monitoring these two elements. They will assist you in tracking mentions on several publications and in analyzing the results.

Source

LexisNexis is a big organization, which helps some of the biggest brands explore analytics, data, reporting and monitoring. It helps in identifying the quickest trends and news breakouts (viral content) and informs brands of advertising opportunities. The smart and easy interface helps brands understand metrics and take detailed steps as to the nest strategies.

Google Alerts

Google Alerts is an easy and free social media monitoring tool. You will need to input a keyword and you will get an alert when a person uses it on the website. It offers mentions but has no long-term overviews and analysis.

Google Alert is an absolutely free tool that will help you get mentions about your brand in a small, yet significant way. Please do not expect this tool to be as powerful or potent as some of the best ones on the list. It is free and should be expected to be basic.

TweetDeck

This tool is great for community managers who use Twitter but also does brand monitoring through Twitter. Setup search columns to give you live feed once the things you specify get mentions. A free tool is ideal for brand mentions.

This was an independent tool, which was later acquired by Twitter. This is a great platform to align your Twitter mentions and activities. The dashboard is clean, precise and easy to use. Once you start using TweetDeck, it will be difficult for you to go to other platforms like HootSuite, Buffer or anyone else.

Why Famm.io stands apart from the crowd?

Over the last three years, I have used several brand-monitoring tools on the market. What makes Famm.io stand out is the multi-functional capabilities. You are not only allowed to see your brand but also integrate content resources and competitor strategies in your dashboard. If you are looking to run Influencer Marketing campaigns, Famm.io helps you find your brand mentions not only on search but also on social.

However, for me personally, the best part about Famm.io is the possibility to reach out to different Content Creators. You can look for content creators, not only in your niche but also in different niches.

The capabilities of Famm.io can help your brand manage its online reputation in a successful manner. It can also help you reach disgruntled users or employees before they can do too much damage. This will help brands maintain good relations with their audiences and tackle PR nightmares before they get too big.

Conclusion:

Brand monitoring became a trend in a recent couple of years. It brings value as a marketing and PR component as well as a steady approach for brand awareness strategy. What can be more important than benefits for users, a brand’s value and its reputation?

Overall, tools enumerated above are trustworthy enough and good for analysis and building marketing strategies and social media campaigns. All of these online assistants insulate from the needless search offering the selection of on-demand features.

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Content Rally

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Top 9 Forex Trading Tips for Beginners That Save You Money

Want to make a lot of money off of the world's money? You're a savvy investor looking to diversify your portfolio. You want a market with fewer restrictions and lower transaction costs. A market is open 24 hours a day that covers the entire globe. It sounds like you're looking for forex. The foreign exchange market is the global market of trading currencies. It determines the world's exchange rates. This is a very hands-on market that requires a lot of attention and patience. But, if you're willing to put in the time and effort, you will be rewarded handsomely. Forex can be highly volatile that can change in an instant. You need to educate yourself about this nuanced trading system. If you go into forex blind, you may come out broke. 9 Forex Trading Tips for Beginners That Save You Money: Are you new to the forex scene? Before you start trading, read on to discover the 9 best forex trading tips for beginners that actually work and save money. 1. Go in with a Plan: This goes for all trading markets. Don't start investing without a strategy. What do you want to get out of the forex market? This is not the time for pie in the sky thinking. You want to have realistic goals about how much you can make based on your available capital. If you want to make money, you have to be disciplined. Especially in the forex market. 2. Test the Waters Before You Dive In: Forex is not your father's stock market. There's a lot of new methods and approaches you need to learn. The best way to thrive in this new world is to practice. It might sound silly to trade fake money. But, this is how you can be sure you won't waste real money when you begin. There are many demos out there online. FP Markets allows you to trade for real but also has some great demos for you to practice with. 3. Find the Right Broker for You: You wouldn't climb Everest by yourself without a guide. So don't embark on your forex trading adventure without a broker. 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Career Spotlight: Becoming A Market Research Analyst

Do you know how a company just knows what you want? They collect a few surveys, and suddenly they know more about your requirements than you! Is it all automated? Short answer, no! Someone is sitting and analyzing every behavioral data of a consumer to create profiles. They are called market research analysts! Are you just fascinated with the idea of a market research analyst? Or someone who is planning to become one? This is how you can become a market research analyst - Let’s begin with understanding who a market research analyst is. What Is A Market Research Analyst? Market research analysts are the strategic brains behind a company’s marketing decisions. Their job is to gather data on consumers and competitors and then use that information to guide business strategies. Whether a company is launching a new product or planning a marketing campaign, market research analysts are the ones who determine the best approach. They don’t just guess; they rely on cold, hard data. What Do They Do? A market research analyst’s role involves several core responsibilities. Why don’t we go through them to know the responsibilities a little better? Data Collection: Gathering data is the starting point of any market analyst. This could be through surveys, interviews, focus groups, or analysis of existing market data. Trend Analysis: After gathering the data, they identify patterns and trends that provide insights into market behavior. For example, what products are gaining popularity, or which consumer needs are currently unmet? How can the company they work for help meet them? Market Forecasting: Analysts will often predict future market trends. However, this is not just through guessing. However, when a company plans to launch a product next year, these professionals will forecast whether the market will be favorable or not. Furthermore, they also inform about whether the product will launch in the right direction and be liked by the audience you are targeting. Consumer Segmentation: By analyzing consumer data, they segment the market into groups based on behavior, preferences, or demographics. Reporting and Presentations: Then, they communicate their findings to decision-makers through reports, presentations, and visual data displays. Competitor Analysis: Understanding competitors’ moves and strategies is key. Market research analysts monitor what competitors are doing and how they’re positioning themselves in the market. What Degrees Do You Need To Get? There isn’t one fixed path to becoming a market research analyst, but certain degrees, and conceptual skills can give you a strong foundation: Bachelor’s Degree: A degree in marketing, business, economics, or statistics is often the starting point. Subjects like research methods, consumer behavior, and data analysis are crucial. Advanced Degrees: Unfortunately, just a bachelor's degree wouldn't do for more senior roles. 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CRM Tools: Understanding tools like Salesforce and HubSpot are essential for tracking customer data and trends. This ensures that market research analysts do not depend on guesswork. Data Visualization Tools: Tableau, Power BI, and Google Data Studio are crucial for presenting data in a visually engaging way. Competitive Analysis Tools: SEMrush, SimilarWeb, and BuzzSumo provide insights into your competitors’ strategies and their market performance. After all, you will need to know what others are doing for their customers. That is always a sign of a good market research analyst. Mastering these tools will enhance your efficiency and make your work more impactful. Life Of A Day Of A Market Research Analyst What does a typical workday look like for A Market Research Analyst? We will go through it step by step to have a better idea of their role as a Market Research Analyst. 1. Morning: Data Collection And Initial Analysis The day often begins with reviewing the latest data from surveys, focus groups, or market reports. Analysts spend the early hours gathering information that will guide their day’s analysis. 2. Midday: Deep Dive Into Analysis The core part of their job kicks in around midday. This is when they run statistical models, crunch numbers, and identify key insights. Meetings with product teams or marketing departments often happen around this time to discuss early findings. 3. Afternoon: Reporting And Strategy Discussions After the analysis, it’s time to translate data into actionable strategies. Analysts prepare detailed reports highlighting key trends and recommendations. Then, they might deliver a few presentations to senior management to guide their decision-making. 4. Late Afternoon: Market Monitoring And Competitor Analysis Keeping a pulse on market trends and competitors is crucial. Analysts usually allocate some time in the late afternoon to social media updates, reviewing industry news, and studying competitors' moves. 5. End-of-the-Day Planning And Strategy Tweet Before wrapping up, their main job is to refine strategies based on the latest social media insights and plan for the next day’s tasks. After all, without understanding whether your current plan is working or not. The final work would involve technical analytics, strategic thinking, and effective communication, which would also include talking to their team. How To Get A Job As A Market Research Analyst Getting your foot in the door as a market research analyst requires more than just the right degree. Here’s a practical guide: Start with Internships: Right after you have finished your bachelor's degree, many companies offer internships in market research, allowing you to gain real-world experience while studying. Create a Portfolio: Build a collection of your best work. Whether from academic projects, freelance jobs, or case studies. A strong portfolio can showcase your analytical and research skills. Get Certified: Professional certifications, such as the Professional Researcher Certification (PRC) or Google’s Data Analytics Certification, can give you an edge. Network Actively: Next, join industry groups, attend webinars, or engage in professional forums. Networking can open doors to job opportunities and keep you updated on industry trends. Tailor Your Applications: When applying for jobs, customize your CV and cover letter for each position. Highlight skills like data analysis, research methodologies, and strategic thinking. Best Career Options & The Potential Salary The field offers diverse career paths. Depending on your interests, you might specialize as: Consumer Insights Analyst: Focus on understanding consumer behavior and preferences. Product Research Analyst: Specializes in product development and testing. Brand Analyst: Concentrate on evaluating brand performance and strategy. Competitive Intelligence Analyst: Monitor competitors and track industry trends. When it comes to salaries, market research analysts can get a reasonably good salary, provided you have the skills to back it up. Especially when your analysis begins to work for a company and starts bringing in a lot of profit. Entry-level positions typically offer between £25,000 to £35,000 annually. With experience, salaries rise to £50,000 or more. For those in specialized roles or with advanced degrees, six-figure jobs are not uncommon. Final Note! The path to becoming a market research analyst combines curiosity, a knack for numbers, and strategic thinking. It’s about more than just crunching data; it’s about turning data into insights that drive real business results. Whether you’re just starting out or looking to advance in this field, there are plenty of opportunities for growth and impact in the business world. Especially with the advent of digital marketing, you will have enough opportunities in terms of SEO, and website data analysis. So, are you ready to dive into this world where data meets strategy? You could be the one predicting market trends and helping businesses shape their futures. Read Also: Crucial Aspects To Bear In Mind When Selling Your Business How To Execute An Effective Video Marketing Campaign How to Market a Small Business in a Big City?

Key Components for Your Marketing Stack

It's clear to see that marketing is one of the most important aspects of any business. You can have the best products and services on the planet, but if you don't market them effectively and get people interested and aware of what you have to offer, your business won't be able to grow, develop, and fulfill its true potential. This is where marketing comes in, and in today's technological world, marketing is more evolved and in-depth than ever before. The average company has many components making up its 'marketing stack' - a term used to refer to the group of technological tools and innovations used by companies in their marketing campaigns and activities. Stacks can vary from one business to the next, and the exact tools you use will depend on your company's own needs and aims, but, in general, there are certain components that are absolutely key in order to create, distribute, and evaluate your marketing strategies. This guide will look at some of those essential items. Email Marketing: In the past, marketing efforts were mostly conducted via print ads or on TV for the bigger brands, but in today's world, the digital space is where you'll bring in a lot of your leads and customers, with email marketing being one of the most effective forms of them all. They're affordable, accessible, and highly effective for boosting sales and building brand awareness, and there are various email marketing tools you can choose to strengthen this aspect of your stack. Many email marketing tools are focused on automation and integration. They're able to automatically send out personal, timely messages to your customers and potential leads, saving you a lot of time in the process, as well as integrating with other leading apps and services, allowing you to sync data seamlessly across platforms and track the effectiveness of your campaigns. In short, they can help you build, send, and monitor your email marketing efforts much more easily. Social Media Marketing: Along with email marketing, social media marketing is one of the most effective and efficient methods available to modern-day brands. There are countless users on platforms like Instagram, Facebook, and Twitter, and you can grow your brand on a global scale by conducting the very best social media marketing campaigns. Again, various tools can assist with this, designed to save you time and make your campaigns stronger. There are certain tools that can help you distribute marketing content easily across social media platforms, for example, as well as other services that can assist you with managing and launching campaigns in the first place. Some platforms offer seamless integration with the major platforms like Twitter and Facebook, letting you create and manage content and then track how well your posts and pages perform. Customer Relationship Management: Customer relationship management, often shortened to CRM, is another major aspect of marketing in today's world. It's all about controlling and managing the way you interact with customers throughout their journey, and CRM software is able to handle most of this management behind the scenes, reducing the risks of human error or bias and giving you the information and tools you need to engage with customers in the most efficient ways. CRM tools for marketing can help with everything from lead generation and management to marketing automation, analysis of sales data, keeping track of contact and company profiles, email tracking, event tracking, sales management, and so much more. This kind of software can seem a little complex at first, but once you get to grips with it, the advantages are almost limitless. Analytics and Evaluation: A big part of marketing that can sometimes be overlooked is the process of analyzing and evaluating the success, or lack thereof, of your campaigns and looking for ways to make improvements. Businesses that want to grow and evolve should never simply settle with the status quo; you always need to be looking for ways to take your marketing game further, and analytics tools can help with this. Analytics tools often appear as features of some of the other tools mentioned above on the list; for example, an email marketing platform might come with an analytics section to show you the engagement levels of your campaigns. However, dedicated analytics tools go a lot further than this and offer much more widespread application, letting you track conversions, leads, customer experiences, and more across your site, social media accounts, and other campaigns. Are We Forgetting Something? While this article covers some essential tools for a marketing stack—email, social media, CRM, and analytics—there is one crucial area that we of often overlook - Personalization! As more consumers are craving a tailored experience, businesses that fail to integrate personalized marketing into their strategy are risking a failure to launch. Why Personalization Matters Customers today expect brands to speak directly to them. Gone are the days of blanket emails and generic social media posts. Personalized marketing allows you to target individual customer preferences, making your campaigns more impactful and driving higher engagement rates. But here's the catch! Not many businesses have mastered this yet. They often focus on the tools themselves but fail to fully leverage the data these tools provide for creating personalized experiences. How to Implement Personalization Start small by segmenting your audience in your email marketing tools, then create content that resonates with their specific needs. This is an attempt to make your audience feel special upon choosing your brand! You can also use CRM to track customer behaviors and personalize touchpoints at various stages of their journey. Add personalization to your social media efforts by customizing ads based on user preferences and past interactions. Lastly, analytics tools can give you the data needed to tweak your personalized marketing efforts further. These are just some of the major components that should be included in your marketing stack to improve the effectiveness and potential of your campaigns. Explore your options today and build a stack you can rely on. 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How to Monitor Your Brand?

What is brand monitoring?