How to Monitor Your Brand?

Published on: 30 August 2019 Last Updated on: 12 September 2024

On the Internet, to be particular on social media, everyone and anyone can share views about your brand. One thing you need to understand is that this information will reach a vast audience. Most of the information that people share on social media go viral. Brand monitoring is the best way forward if you want to keep on top of this information.

What is brand monitoring?

Brand monitoring refers to the process of monitoring several channels to find out various mentions of your brand and asses what people have to say about your products or services. It can include complaints on social media or a newspaper article about a merger, among other things.

The role of brand monitoring is to respond and act on the mentions you get. It can assist you to jump on good publicity or spot a crisis before the situation worsens. It will also give you valuable insights on how the market views and talks about your products.

We can also define brand monitoring as a business analytics process that monitors various channels on the media or web. It helps users to get information about the brand, products, and all the things that are connected to your brand. It will allow you to monitor the reception and reputation of your brand by your target demographic, consumer base, and the general public.

You have to strategically and regularly investigate online resources and media to help you react to the various sentiments your brand and of your competitors experience. You have to proactively monitor the reputation of your brand and react to customer and press concerns to enhance trust in your brand.

Why do you need to monitor your brand mentions?

Identifying and Addressing Infringers:

These people always look at the popularity and name of your brand to ride on it. Web monitoring will help you to identify these infringers who adopt confusing domain and brand names that resemble yours. Trademark law protects brand owners and consumers against such unfair competition. The good news about brand monitoring is that it will help you to enforce this practice.

Addressing Consumer and Competitor Protection:

Brand monitoring will help you to respond to both positive and negative sentiments from consumers. Most customers express their feelings on complaints, sites, forums, or social media. Also, it will help you to monitor the competition representation of your brand in terms of negative reviews and comparative advertising.

What monitoring tools are there on the market?

The market has so many social media monitoring tools that you can use to track your mention. Some of them include;

Famm.io

Famm.io is one of the best social media and web monitoring tools. It is an effective tool if you want to know what people think about your brand. The tool will show you the resources where your brand is mentioned most of the time. It will show you the best resource when it comes to brand mentions. Find out the places where people just watch and where people communicate most of the time.

Famm.io

LexisNexis

Print media and tracking broadcast are quite tricky unless you have people reading all the newspapers and watching all channels. LexisNexis is one of the best tools for monitoring these two elements. They will assist you in tracking mentions on several publications and in analyzing the results.

Source

LexisNexis is a big organization, which helps some of the biggest brands explore analytics, data, reporting and monitoring. It helps in identifying the quickest trends and news breakouts (viral content) and informs brands of advertising opportunities. The smart and easy interface helps brands understand metrics and take detailed steps as to the nest strategies.

Google Alerts

Google Alerts is an easy and free social media monitoring tool. You will need to input a keyword and you will get an alert when a person uses it on the website. It offers mentions but has no long-term overviews and analysis.

Google Alert is an absolutely free tool that will help you get mentions about your brand in a small, yet significant way. Please do not expect this tool to be as powerful or potent as some of the best ones on the list. It is free and should be expected to be basic.

TweetDeck

This tool is great for community managers who use Twitter but also does brand monitoring through Twitter. Setup search columns to give you live feed once the things you specify get mentions. A free tool is ideal for brand mentions.

This was an independent tool, which was later acquired by Twitter. This is a great platform to align your Twitter mentions and activities. The dashboard is clean, precise and easy to use. Once you start using TweetDeck, it will be difficult for you to go to other platforms like HootSuite, Buffer or anyone else.

Why Famm.io stands apart from the crowd?

Over the last three years, I have used several brand-monitoring tools on the market. What makes Famm.io stand out is the multi-functional capabilities. You are not only allowed to see your brand but also integrate content resources and competitor strategies in your dashboard. If you are looking to run Influencer Marketing campaigns, Famm.io helps you find your brand mentions not only on search but also on social.

However, for me personally, the best part about Famm.io is the possibility to reach out to different Content Creators. You can look for content creators, not only in your niche but also in different niches.

The capabilities of Famm.io can help your brand manage its online reputation in a successful manner. It can also help you reach disgruntled users or employees before they can do too much damage. This will help brands maintain good relations with their audiences and tackle PR nightmares before they get too big.

Conclusion:

Brand monitoring became a trend in a recent couple of years. It brings value as a marketing and PR component as well as a steady approach for brand awareness strategy. What can be more important than benefits for users, a brand’s value and its reputation?

Overall, tools enumerated above are trustworthy enough and good for analysis and building marketing strategies and social media campaigns. All of these online assistants insulate from the needless search offering the selection of on-demand features.

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Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Mistakes Entrepreneurs Should Avoid When Using SMS Marketing

SMS marketing has become increasingly popular for entrepreneurs to reach out to their target audience and boost sales. However, like with any form of marketing, there are mistakes that entrepreneurs should avoid when using SMS marketing if they want it to be successful. This blog post goes over the most common mistakes entrepreneurs make when using SMS marketing software and how they can fix them. So read on to learn more about SMS marketing! Not Having a Clear Objective One of the most common mistakes entrepreneurs make when using SMS marketing is needing a clear objective. Before sending out any message, you should have a goal that you would like your message to achieve. Are you trying to increase brand awareness? Are you looking for increased sales? By setting clear objectives before sending messages, you can craft messages tailored toward achieving those objectives. Not Having Clear Messaging Guidelines Another mistake entrepreneurs often make does not have clear messaging guidelines before launching an SMS campaign. Without these guidelines, it’s difficult for entrepreneurs to measure the success of their campaigns and ensure that all messages sent out are consistent with each other and the company’s overall branding and messaging strategy. It’s essential to establish a set of guidelines that outlines how often messages should be sent out, what type of content should be included in each letter, who should receive each piece of news, etc. so that all messages remain consistent and on-brand throughout the campaign. Not Getting Permission from Recipients The law requires companies to get permission from recipients before sending them promotional or transactional text messages. Please do so to avoid legal issues and a poor reputation among your customers. To ensure compliance with this law, companies need to provide customers with options on how they can opt in or opt out of receiving text messages from the company at any time during their relationship with the company. This ensures that customers always have control over whether or not they want to receive text messages from your company and helps protect both parties from potential legal issues or reputational damage in the future. Not Testing Messages Before Sending Them Out It’s also essential for companies to test their text messages before sending them out en masse so as not to send out incorrect or incomplete information, which could lead customers astray. Before sending out any message, companies should test it thoroughly by testing different versions of the same message until they find one that works best for their audience and goals. This will help ensure accuracy and consistency throughout all aspects of your SMS campaign while also helping you avoid potential pitfalls such as typos or incorrect information being sent out in your messages which can lead customers astray or give them a negative impression of your brand. Conclusion: SMS marketing effectively enables entrepreneurs to reach their target audience and boost sales. Still, there are several mistakes entrepreneurs need to avoid when implementing an SMS campaign if they want it to succeed. Companies must have a clear objective before launching a campaign and setting up clear messaging guidelines. Hence, as not keep track of its effectiveness over time while ensuring consistency across all aspects of its communication strategy with customers. Additionally, companies need to get permission from recipients before sending them promotional or transactional text messages to stay compliant with laws regarding texting campaigns and protect their reputation among customers. Finally, companies must test their text messages before sending them out en masse to avoid sending wrong information, which could lead customers astray. By avoiding these common pitfalls, businesses can maximize the success potential of their SMS campaigns. Additional: What Is SMS Gateway And How It Works Exploring The Different Types Of Digital Marketing Strategies Get More Installs: Which Extensions Can Help Drive Installs Of Your Mobile App? A How-To Guide For Every Entrepreneur – How To Use Unified Communications

6 Reasons Why Infographics Are Important in Media Marketing

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Boost Online Visibility With THESE 3 Smart Strategies + Bonus!

“Senpai notice me!” Said all online brands to internet users. They want to grab their audiences’ attention, lure them into their sphere, and generate a new lead. This is easier said than done, though, especially with new brands entering the market daily and trying to capitalize on the same audiences. Introducing online visibility. The key to being a successful, prosperous brand is to have a strong online presence. The more users who see your brand online or on social media, the higher your chance of being visible. They will begin to recognize your brand, seeing you as a leader in the space. Boosting a brand’s online visibility isn’t a straight path. However, these three strategies will help no matter your starting point. 3 Strategies To Boost Online Visibility The following list suggests the top 3 strategies that will help you gain more traction, thus boosting your online visibility in no time: Content Marketing Creating high-quality content regularly is a prime way to increase your online presence. The more content you create, the more chances you can reach and engage with your intended audiences. Valuable content is also what will help set you apart from the competition. You’ll be viewed as a reliable, trustworthy leader in the space, one that benefits and serves your audience. In terms of your content marketing strategy, think about creating a diverse content portfolio. For instance, posting articles and hoping they find their way into the top search results isn’t the most thoughtful approach. Alternatively, create blog posts but also short and long-form videos, ebooks, podcasts, and infographics. 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Consumers today are going to social first to find out about brands and learn about their offerings. They’re also reading comments, looking to see how others are engaging with the brand, and seeing if there are any potential red flags to be aware of. If they’re interested or have a specific question, they may reach out via direct message, hoping the brand will respond promptly. Social media marketing aims to build brand awareness and connect and engage with potential customers and followers. This will assist in driving website traffic and, inevitably, sales. Posting valuable content consistently is just the start of what social media marketing can look like today. It also includes engaging users through interactive chatbots and creating personalized, tailored experiences for followers. Brands know that if they show up regularly and consistently on user’s feeds, viewers are more likely to recall the brand and talk about it later. Another component of social media marketing is influencer collaborations. Influencers know what resonates with their audiences — after all, it’s become their job to engage and promote content. Businesses can leverage an influencer’s audience by partnering with them for a social campaign. If you have a new product launch approaching, working with an influencer can help spread the word. They can share a review of the product or brand and even entice users to follow your page to enter a giveaway or sweepstakes. Paid Advertising There’s only so much you can grow without going the route of paid advertising. This marketing strategy involves displaying banner advertising to targeted audiences. It can include everything from television commercials to podcast spots to internet-based and social ads. Paid advertising isn’t cheap, so you need a tailored strategy that works for your business needs. Choosing the right platform and setting clear goals will allow you to reach your intended audiences. Narrowing who sees your ads and when they see them will help ensure you’re reaching the right people. Some of the main targeted advertising selections include behavioral, demographic, interest, and purchase-based intent. You can get more granular depending on your audience persona and your business goals, whether that’s awareness or sales. With each paid advertising campaign, you’ll want to monitor performance closely. See specific engagement metrics, including impressions, click-through rate, and conversions. Additionally, keep an eye on the cost per click to justify your budget for the campaign. An exceptionally high cost per click, meaning the dollar you’re spending for someone to click on one of your ads, may not be sustainable. Optimize where you can, applying what you have learned from one campaign to future ones. Bonus: THIS will help retain your online visibility Consistency There are two aspects of retaining an audience on your site or business. Consistency and quality. Both are often ignored. Both consistency and quality only benefit you in the long run. If you aim for social media visibility, stay consistent there. Be regular with your posts and engage with your audience frequently. Social media marketing will only work if you consistently keep the audience engaged. The quality of your posts must be quite high. Think of maintaining the standard. If you closely follow your competition, you can observe their and the “industry-best’s” work. This will help you know if your content fares well. No one wants to return to your content if they keep seeing a lack of quality. This also applies to your consistent efforts; consistently use the above-mentioned strategies. Patience and hard work will bring you results soon! Conclusion Your brand’s visibility and recognition are crucial for long-term success. Content marketing, social media marketing, and paid advertising are three channels that will boost your brand’s presence. Tell us about your experience in the comments below! Continue Reading: 5 Proven Customer Acquisition Strategies For B2C Startups How Automation Tools Are Transforming Digital Marketing? Elevate Your Property Presence With Digital Real Estate Signage – A Modern Marketing Approach

How to Monitor Your Brand?

What is brand monitoring?