Never Launch An E-commerce Platform Without Testing – Here Is Why

Published on: 26 March 2021 Last Updated on: 22 November 2024

In simple words, without sounding too nerdy, let us try to look at what performance testing is.

Performance Testing is the process of rigorously testing all the tech and digital components of an E-commerce business. This includes the desktop version of the platform and mobile app testing. The key is to look at and analyze how the entire tech and digital ecosystem operates. Especially when exposed to real-world use.

Imagine hundreds of people using the E-commerce platform app at the same time. The questions that then arise are-

Is the server able to handle the heavy load of all the traffic using the mobile app at the same time?
Is there a lag or breakdown that any of the users are experiencing or is there a UI and UX compromise under stress?
What are some of the benchmarks and standards that one should use to judge speed and whether the platform is exposing some bottlenecks?

Performance Testing is more than just looking at loading page speeds. It seeks to test each aspect of the E-commerce platform and suggest the perfect optimization for the same.

Important Things To Consider During Performance Testing For E-commerce:

In this section, we request experts at QA Madness to help us. Specifically, to list some important things that should be considered during performance testing.

1. Testing Financial Transactions

One area where things can go wrong is in financial transactions. With so many people using the same platform at the same time, testing becomes necessary. You need to test to ensure that every transaction is going through.

Integrations with Payment Gateways, the ERP, and Inventory Management Software are all areas that should be covered under this software testing services.

2. Checking The Mobile App Exhaustively

Mobile app testing perhaps constitutes one of the most important verticals for Performance Testing. How does the app perform?

Is it SEO friendly?

Is there a compromise in the graphics?

These are the common issues that mobile app testing will help resolve.

In addition to the app, the mobile version of the E-commerce platform’s website also needs to be tested rigorously.

3. Region-Based Testing For Different Geographies-

If you are starting an e-commerce business, you are looking at a truly global audience.

This is why you need to make sure that the internet protocols of the different countries are not interfering with how the customers in those countries are engaging with your platform. Changed domain URLs, IP addresses, and other rules and regulations need to be considered.

4. Data Management Testing

Any successful E-commerce ecosystem is incomplete without integrated data management. For an E-commerce platform, data is the lifeblood that helps all its verticals- marketing, sales, and CRM.

Performance Testing needs to ensure that the data collection, cloud storage solutions, and the final outputs are ready for systematic generation.

The Three KPIs Of Performance Testing As Stated By QA Madness-

While there can be multiple KPIs that software testing services can help E-commerce brands with, QA Madness states that the following are the three major ones. They refer to the same as the three ‘S’s of their Performance Testing goals.

A. Speed

When it comes to speed, we are referring to the speed of the website, the mobile version of the web, and the mobile application. It also includes the speed with which users are progressing from one page to another on the app and the website.

The higher the speed, the better will be the user experience. This combines to deliver the best sales and revenues for an E-commerce platform.

B. Scalability

You do not want your website and app infrastructure to be so weak that it crashes only after a hundred visitors. You’re E-commerce website and the app must go under a test for scalability to handle massive loads all at the same time.

This will help you provide a fluid experience to millions of users and potential customers all at the same time without compromises.

C. Stability

A lot can go wrong on an E-commerce website when it is put under stress. Graphics can fall out of place and payment gateways can collapse. You never want the users to experience these problems on your platform.

An E-commerce platform needs to be stable all the time, with or without load. Performance Testing seeks to build the stability of an E-commerce platform.

What Do Experts Have To Say?

There is no set rule as to when an E-commerce platform should go for Performance Testing. Some believe that it should be done at the early stages of development.

Others believe that it should be done once the development of the platform is complete to identify the loopholes and then plug them in accordingly.

No matter when you get them done, Performance Testing is essential for your E-commerce platform. If you want to create a highly optimized and result-oriented business, this is a great investment to make.

If you have any other questions on software testing services or mobile app testing, feel free to ask them. Use the comments section to drop your queries. We will once again request or reach out to our friends at QA Madness to help you out.

What Happens With A Lack Of Thorough Test?

Not performing performance testing for an E-commerce platform can get you in a lot of trouble. Your site is live; suddenly, hundreds or thousands of people have started using it!

What could possibly go wrong?- Well, without performance testing, things will go downhill really quickly. So, let’s see what could happen when not to perform performance testing.

Crashes And Slowdowns

If your E-commerce platform hasn’t been tested for scalability, it could easily crash when too many users try to access it. A slow website or app not only frustrates users but also drives them away.

No one likes waiting for pages to load, especially when they’re trying to make a purchase. The result? A major drop in sales and a tarnished reputation.

Failed Transactions

Think of users wanting to purchase an item and their transactions fail. Users will not be ready to trust your platform anymore.

This is why performance testing is important as it ensures that all financial transactions are smooth on your site even when there is heavy traffic.

Poor User Experience

Have you ever been on an app or website that lags, has images that don’t fit, or feels unresponsive?

It’s not fun. The UI/UX of your platform can feel the same way without performance testing.

This gives a very unprofessional impression and will make people leave your site out of frustration (high bounce rate).

Increased Costs

Skipping testing might appear to be a good way to keep some money in your pocket, however it will actually cost you more in the end.

If your site crashes during a big sale or promotion, the time and expense of getting those issues fixed after the fact will likely be substantial. Plus, if your site is down for any longer period of time, you’ll be losing out on all that potential income.

Safety Not Guaranteed!

No matter what app you’re building, you’re likely going to be handling some sort of user data.

Whether it’s a login and password or more sensitive financial or health information, users need to know they can trust you with that data.

What About The User’s Interest

Finally, one of the most significant risks is losing users’ trust. If your platform crashes, slows down, or declines a transaction, for instance, and that happens to some users, they will probably never come back.

Even if you fix everything afterward!

When people’s trust is broken, it’s very hard to be rebuilt!

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Soumava Goswami

A passionate writer and an avid reader, Soumava is academically inclined and loves writing on topics requiring deep research. Having 3+ years of experience, Soumava also loves writing blogs in other domains, including digital marketing, business, technology, travel, and sports.

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Marketing – What’s Right for Your Business?

When it comes to running a business, marketing plays a huge role in your day to day operations. Regardless of how big or small your business may be, it still needs a solid marketing strategy to help it grow and expand. However, with so many different types of marketing available these days, it can be difficult knowing which one is right for you. Here, you’ll discover how to decide which marketing method is right for your business. Though no matter what type of marketing your business pursues, finding the right DAM solutions to store all of your marketing content is important. Online marketing options : If you aren’t yet focusing your efforts into online marketing, you’ll definitely want to start! Digital marketing has become an integral part of modern business. As the majority of consumers turn to their smartphone to buy from and research local businesses, at the very least your company should have a website. Regardless of which type of business you run, you’ll definitely want to set up a social media account for marketing purposes. Facebook, Twitter, LinkedIn and Instagram all provide fantastic marketing opportunities. However, you need to ensure you’re choosing the right one to match your business. You need to go where your target market is, so researching where your ideal customers hang out the most will help you to determine which platform to focus on. As well as social media, cold emailing paid ads and content marketing are all worth considering. Offline marketing : While online marketing is definitely huge right now, don’t underestimate the power of offline marketing too. Take leaflets for example. When targeted correctly, leaflets can prove to be a very powerful marketing tool, especially for local businesses. You don’t need to actually deliver the leaflets yourself either. You can hire companies like Leafletdrop.co.uk, to distribute the leaflets for you. Simply select where you’d like the leaflets delivered and they’ll take care of the rest. They can even design and print the leaflets for you. Consumers are much more likely to respond to direct offline marketing methods than they are to an email for example. You can also increase the chance of conversions by properly researching your target market and ensuring the leaflets only get dropped off at your ideal customer’s homes. Other offline options you may find useful include radio, newspapers and magazines. However, for the most part, leaflets tend to be the most successful and affordable option out there. Why a mixed approach is often best : If you’re looking to create the most successful marketing strategy, ideally, you’ll want to focus on a mixture of online and offline methods. That way, you’re going to target the largest number of consumers. Digital marketing is largely successful for millennial and middle-aged audiences, while offline methods work better at targeting the older generation. Overall, it doesn’t really matter which type of business you run, both online and offline marketing strategies can help grow your brand and capture new customers. The trick is to do as much research into your target market as you can to establish where they hang out and where your efforts are best focused on. Read Also : Know Why Content Marketing Is Important For SEO Digital Marketing: Utilize Facebook To Support Your Hospitality Business How To Deal With Debt By Doing Business Marketing Smartly?

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Third-Parties And Supporting Marketing Presence

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Say, for instance, you’ve identified a need for more quality content. This is, typically, a somewhat time-consuming activity that requires a certain level of advanced knowledge and skill to do well. In this case, it would make perfect sense to outsource writing services to boost your blog effectiveness. Here are the five tips for increasing marketing presence. 1.Enhanced Search Engine Rankings: Well-written blog articles will incorporate SEO practices, such as keywords for items your customers are searching for, as well as other tactics. These methods will help people looking for information to find your website and increase your chances of capturing that coveted first page of search results. When working to improve search engine results, consistency is key. By having writers regularly create content, you’ll notice that your website’s search engine ranking increases over time. 2.Create More Content: When taking on multiple duties, there’s only so much content a small marketing department can create. However, third-party content writing firms have access to various writers and can produce a far larger amount of content than your business could produce in-house. This can be especially valuable if you need to populate a new blog with content. If you’ve done a site audit and identified gaps in your content or opportunities to educate your customer base, the faster you can produce the required content, the quicker you’ll notice results. A third-party resource is often better equipped to do this than your in-house talent. 3.Improved Engagement: As opposed to marketing department staff who writes sometimes, professional writers are experts in crafting a message that gets results. They’re also experts at creating engaging content. That combination is ideal when looking to increase brand engagement. Whether it’s social, email, or blogs, crafting engaging content is the bread and butter of content writing agencies. Starting with social media engagement is the most convenient path to start. To build up the marketing presence. Your brand recognition and social media engagements both are playing an important role. From the social media platforms, you will get the connections of a hundred followers. The interested followers are going to visit your website, and they are interested in your activity. Your engaging post will attract viewers, and when you have a good number of followers, then approaching the third party is becoming easier. 4.Quality Content: When writing content is the sole service offering, producing high-quality work is good for business. This demand to always produce high-quality work ends up being a de facto guarantee that you’ll get the best writing you can buy when outsourcing to a content writing company. Content is the most valuable part of keeping your website and social media page interesting. For the marketing presence, your interesting and quality informative content is like a booster. Every year Google is upgrading its search engine algorithm, and every year, you will need a good source of content. And how you can supply this amount of content. When you take professional help for the content writing, every content will qualify the parameter. 5.SEO And Page Traffic: Every third-party company loves to work with successful and popular companies or influencers. Your Google page SEO and page traffic are quite an essential factor in building up the marketing presence. Your page traffic and the social media followers list is denoting how your engagement is. When you achieve a higher ranking position in the google search engine, the viewer’s visit ratio will also increase. When you want to increase your website page traffic, you have to fulfill the SEO terms in each of your content postings. And when you are taking the help of a professional, every content will be SEO optimized. Wrapping It Up: A company specializing in article and blog writing would be an ideal choice, as they will have a stable of writers to ensure you get someone with the experience to write knowledgeably about your niche. Several benefits are associated with increased marketing presence. Do not forget to share your comments with us in the comment section. Read Also: Top Ways Video Marketing Will Help Your Business Grow The Challenges of E-Commerce SEO Key Components for Your Marketing Stack

Never Launch An E-commerce Platform Without Testing – Here Is Why