Dos And Donts For Nurses Who Aspire To Succeed

Published on: 04 August 2021 Last Updated on: 10 January 2025

Nursing is a gratifying profession. It is full of opportunities to serve the patients and make a difference for them. However, it is a vastly complex career that can be challenging to manage and full of stress. A nurse has so many things on their to-do list and so many things to avoid.

The transition from a nursing school to a full-time job can be challenging and overwhelming for some individuals. Hence nurses require excellent critical thinking and coping skills to work under pressure.

Individuals who choose nursing as their profession are generally kind at heart and responsible by nature. But once you are on the job, you’ll soon learn the importance of being organized. There won’t be any time for you to run back and forth and hunt for supplies or a pen.

Under such a situation, it is easy to get distracted or vexed and forget about your responsibility of holistic care. Hence, being a nurse is not a piece of cake. But don’t worry; to keep your head at work, we have you covered. Whether you’re a rookie or a grizzled nurse, we have compiled a list of some critical dos and don’ts for a nurse who aspires to succeed. So read on and learn with us:

What a nurse should do:

1. Consider continuous education:

The best practice for any professional is to seek opportunities throughout their career. As you advance in your role as a nurse, you will discover different aspects of nursing that inspire you. So why not use this curiosity to your advantage and pursue higher education, seminars, certifications, etc.?

However, several prestigious universities now offer online programs to fit your busy schedule. Did you know that online rn to MSN pmhnp programs, MSN-FNP programs, MSc, and Ph.D. programs are available? Hence, you can quickly pursue these post-graduation degrees to be competitive in the job market.

2. Listen to the patients:

Listening to someone is an actual art. A good nurse listens to what the patient says, extracts the diagnosis, and defines a definite treatment. They have the skill to read between the lines and make a difference.

A nurse’s job is to make appropriate judgments about what they see and hear. So try to follow the holistic approach of care and create a professional assessment of what the patient is trying to explain as it impacts the treatment.

3. Clarify anything they are unsure of:

Poor communication has always led to medical errors and low morale. This, in turn, leads to high stress and lower job satisfaction. Therefore, it is essential to ask questions and clarify your doubts regarding any medication or procedure.

Asking questions helps you gain confidence in what you are doing. It refreshes your memory. But ensure you are clear about the instructions. If the answer doesn’t seem right, ask about it again but in a different way.

4. Support the team members:

A successful patient’s treatment requires collaboration between the health care professionals and the practitioners. With this, try to be supportive of your fellow nurses.

Be willing to work on undesirable shifts and gain respect. So when you foster a professional relationship with your colleagues, it helps you streamline your workflow, especially during busy days.

What a nurse should avoid:

1. Don’t say no to a patient:

It is similar to anybody refusing a customer, saying that is not part of my job. So when it comes to a patient, you are the care provider and a representative of the healthcare team.

A person in pain is not in the state of hearing; you say that you can’t help them because your shift is over or another nurse’s duty. Be empathetic and listen to them. Be polite and tell them that you are not assigned to care today; however, you will try to find the information or find someone who will help them out.

2. Don’t feel ashamed in asking for help:

As a new nurse, everyone tries to do as much as possible on their own. If you begin to drown, don’t nurture hope that anyone will see and jump in to save you. Remember, asking for help is not shameful. Everyone has been through this. But keep in mind that there is a right way to ask for help.

Try to be kind and express gratitude when you ask. Communicate in a way that doesn’t make the other nurse think you are trying to pass on your job.

3. Don’t disparage other professionals or organizations:

Speaking ill of others is never appreciated, whether in a social setup or a professional organization. In reality, the person who does this is likely to be looked at more negatively. So if you have any conflict with anyone, it is better to deal with the matter privately.

4. Don’t neglect yourself:

When the career begins, we all are super excited and enthusiastic. And it is easy to live and breathe nursing. Even when you are not at work, it is part of human nature that you are worried about being more organized.

However, strive for a balance and take out some time for yourself. Add some fun and exercise to your daily routine. Practicing self-care is essential to relieve workplace burnout.

A take-home message:

Starting a new profession is always exciting. But without the right nursing degree and license in your hand, you are not ready for the complicated world of the health care system. A nursing school does not teach you everything, while day-to-day experiences and tough times will teach you better than anyone else.

However, by following the stated dos and don’ts, you can look back on how far you have come every month. It won’t be long when you are one of those experienced and successful nurses who will help the fresh graduates, remembering how it was for you at that time.

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For example, communicating over the phone with a customer differs from face-to-face communication with a customer in a store. Problem-Solving (& Quick!) Customers will often come to you with a problem they need quick fixing! It is key to be able to think quickly on your feet and find a solution! You must listen to the customer’s issue, assess it, and then provide the best solution. Multi-Tasking in Must Most customer service jobs do not limit themselves to one or two customers. You may have to juggle multiple customers, especially in online or phone support. Switching from one task to another while still providing good service will be essential. So, not getting overwhelmed is one of them! Resilience & Calm This is one of the reasons why part time customer service jobs could be difficult for some people! Not every customer is going to be pleasant. Therefore, empathy and patience when dealing with difficult or upset customers will help maintain professionalism. Tech Savviness In today's day and age of online customer service jobs, "I cannot use technology" cannot be an excuse. It would rather be a quick way to get disqualified in the first round. A lot of jobs in the customer service field require you to use basic to medium digital technology. These include software that may be used to track customers interactions, manage tickets, or handle general tech issues. Computer literacy and basic knowledge about Customer Relationship Management (CRM) systems can go a long way. Advantages of Part Time Job The advantages of part-time customer service work are evident if you need flexibility in your work schedule. Some of the key benefits include: Many part time customer service jobs also offer the ability to work mornings, afternoons, evenings, or weekends – essentially, you can choose which hours of the day you want to work. Learn (& Use) Your Soft Skills: Incredibly useful soft skills! You’ll learn important transferable career skills such as communication, problem-solving, and time management. In many ways, this can help you prepare for your future jobs! Work-Life Balance: Part time hours mean can work around other commitments like school, family or another job. Entry into New Fields: Customer service is a great steppingstone to moving into other areas such as sales, marketing, or even management! Plus, your experience in these part-time customer service jobs will be counted on when you apply for a full-time job! Potential for Career Growth: Many customer service representatives move into full-time roles or advance to team leads and managers over time. Coming to the Part Time Customer Service Jobs! The customer service realm provides many job opportunities, each with different environments and responsibilities. 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Online Customer Service E-commerce has become a norm, so many companies need online customer support via email, chat, or social media. If you prefer to work behind the scenes, these are the jobs for you. You'll know that tech support is very important if you have any technical background or knowledge. You can help troubleshoot technical issues for customers—whether it's over the phone, through a chat function, or via email. How to Apply for Part Time Customer Service Jobs Applying for part time customer service jobs is not as tough as it may seem. The following are a few things you can do to increase your chances of success: Tailor Your Resume A great resume tip is to tailor them to the job you're applying for. That is the best way to make your resume stand out! You’ll want to highlight skills such as communication and problem-solving and any customer service experience you have, too. Show your would-be employer why you’re the best candidate for the job by tweaking that resume. Soft Skills are Important Customer service is a people business. If you have experience in soft conceptual skills such as patience, teamwork, or empathy, include them on your resume. They are the make-or-break deal breakers when it comes to part time customer service jobs. Prepare for the Interview Better prepare yourself by going through likely support center interview questions like - "Describe a time when you had to deal with a difficult customer," and "Tell me about a time when you had to think on your feet to resolve an issue." Do Your Homework Employers & recruiters like candidates who are knowledgeable about the company. So, spend some time on the internet researching the company so you can understand its culture and customer service philosophy. This will also allow you to ask intelligent questions during your interview. Challenges are Common Challenges are part and parcel of any customer service job. However, the satisfaction you get out of helping someone outweighs everything else. Here are a few challenges to get you started – Angry Customers! Dealing with upset or angry customers is one of the hardest things you'll have to do. The trick is to stay calm, be empathetic, and solve their problem as quickly as possible. Practice active listening and provide solutions that address their specific issue. Queries Overwhelming You Do not stress! You may need to handle multiple queries at one time. But in any case, the idea is not to stress. Take breaks if required, learn to manage your time, and do not hesitate to ask for assistance from your teammates. Staying Positive It’s easy to get down in the dumps when dealing with complaints all day. But if you focus on the positive results, like making a customer happy, it will be easier to keep your spirits up. The Best Part Time Jobs to Get Without a College Degree What is the best part about some part time customer service jobs? You don't need a college degree! Many part time customer service jobs and some of the highest paying part time jobs don't require a degree in higher education. Here are some of the best bets! Virtual Assistant Virtual assistants perform a wide range of administrative tasks from their home office! These include email correspondence, making travel arrangements, paying bills, managing expense reimbursements, writing or editing blog posts, and much more. No formal training is required! Freelance Customer Support Many small businesses or startups hire freelance customer support agents to handle inquiries. This job offers great flexibility and doesn’t need formal education. Delivery Driver Not the typical customer service role if you are looking for a remote job! However, delivery drivers do have a lot of customer contact. You will need no degree, and part-time hours are also available. Remote Customer Support A lot of companies have remote customer service representatives these days so it’s perfect if you want to work from home. With the right training, most jobs don’t require a degree. So, are you ready to dive into part-time customer service? Happy job hunting! Read Also: Top Interview Skills You Need to Ace The Job Interview Remote Jobs With No Experience In 2024? Check Out The List Below

Dos And Donts For Nurses Who Aspire To Succeed