Oh, Crop! Killer E-commerce Mistakes You Need to Conquer

Published on: 10 August 2017 Last Updated on: 29 May 2021

One of the most lucrative and fast-growing industries is the e-commerce industry. It has risen in popularity over the years due to the convenience and accessibility it provides for the consumers, and even for the sellers themselves.

A lot of people have been trying to start their businesses from home, yet they don’t know where to start, and they have no idea about the wide variety of industries they can invest in or the right tools they should use.

Aside from knowing what to do with your new venture, you also need to know the common mistakes and blunders you can commit. Lapses, no matter how small, can be highly detrimental to your business. But as worrying as it all sounds, don’t worry.

You can learn how to spot, avoid, and remedy these mistakes with this simple guide. Without further ado, here are five mistakes you need to avoid to keep your e-commerce business bug-free and in full swing.

Mistake #1: Forgetting Your Market


One of the biggest and most common mistakes online entrepreneurs make is forgetting what their market looks like or who their target audience is. Aside from spending most of your time and effort in honing the perfect product, without actually creating a need for your customers, you also have to know your customer demographic.

Wouldn’t it be ideal to have customers before creating a product, rather than having a product beforehand and then looking for clients? All of your efforts will be rendered fruitless. Know how to target your audience or your buyer persona. A buyer persona is a representation of your customer’s demographics, such as age, gender, profession, and social status.

To paint you a clearer picture, if you’re a designer in the print industry, you need to know your target audience before you begin selling. You won’t sell cheap business cards to upper-class professionals looking to spruce up their portfolios just as you wouldn’t sell overly-priced prints for low-quality products.

Mistake #2: Lack of Social Media Presence


The regular person owns at least five social media accounts. And on average, we spend about an hour and 40 minutes browsing these sites. Can you believe that the number of online shoppers in the United States alone will reach 224 million in 2019! Numbers aside, the stats are telling us to leverage social media in getting our brand out there.

Say hi to social media. Brands are using social media marketing for some highly useful and practical reasons. Some even devise different loyalty program for their avid followers on social media channels. Some of these are because it provides:

  • Low-cost solution. Social media platforms are an excellent way to get bang for your buck advertising and brand exposure.
  • Customization. From Facebook Insights to Google Analytics, you can customize your pages to your heart’s content and receive detailed reports on your customers’ demographics and browsing behaviors.
  • Excellent customer service platform. According to a recent study by Venturebeat, 51 percent of the respondents say businesses need to be available around the clock. If e-commerce brands are now adopting customer service chatbots with 24/7 messaging services, so should you.

If you’re still not convinced, you can think of your social media accounts as your company’s very own affordable business cards, showcasing your brand and the services you offer virtually.

Mistake #3: Neglecting Mobile Optimization


Mobile is everywhere, and the world is accessing the internet through their smartphones. With 80 percent of internet users owning a smartphone, failing to recognize the need for mobile optimization, could mean losing half of your potential e-commerce market. Poor user experience can negatively impact your conversion rates.

If you shift your focus on creating the ideal mobile user experience for your customers, you can increase your brand reputation and customer retention, and avoid losing 61 percent of your clients due to the poor website experience.

As an internet-based entrepreneur, use whatever tools you have at your disposal to provide an optimized user browsing and shopping experience. Bank on your best assets and give yourself an advantage over your industry rivals.

Mistake #4: Faulty Shipping Flexibility


When you first decided to run an e-commerce business, I’m guessing you did for the flexibility it gave you in doing your daily tasks. You didn’t have to meet people face to face, and you could make your timetable to suit your needs. You can now do all of your work at home, and nobody would have to see you in sweatpants.

The same principle goes for your consumers. All customers like to have options, especially when it comes to shipping. According to research, only 1 in 4 online shoppers complete a purchase? 44 percent of cart abandonment cases are due to high shipping costs, and a whopping 93 percent of online shoppers say they’ll buy more if they got free shipping.

Free shipping can increase sales and improve customer loyalty. According to a study from E-tailing, 73 percent of purchasers consider unconditional free shipping as a decisive factor in shopping online. But like all other business aspects, weigh the pros and cons of your business before making a decision.

Mistake #5: Failing to Measure Performance


If you want to succeed in the competitive world of e-commerce, you need to know how to gauge and evaluate your performance. Take note of your business habits, particularly regarding expenses and marketing. Use your business plan as a roadmap to help you steer your way throughout your business venture.

Check your statistics regularly. Update your ledger and see if your business is thriving or failing. Look at your consumer insights and keep up with the masses’ latest trends. Be as specific as you can with your data. Don’t inflate your figures and understand the areas you lack to improve them further.

By monitoring your performance, you are helping your business achieve greater heights compared to passive management. And the good news is, there’s always room for improvement, be it for you or your business.


As John Sagel said, “What we do know now is that the ‘E’ in e-commerce doesn’t stand for ‘easy.’ Opening an e-commerce business can be overwhelming and nerve-wracking, but it can also be a highly worthwhile and profitable venture.

There is no guarantee of overnight success. However, you can set yourself up for the best chance at succeeding. To do so, grasp the basics, learn from seasoned entrepreneurs, and watch out for their mistakes to avoid committing them yourself.

Lucia Patterson is the woman behind TheLegalGuides, a blog solely focused on legal guides, tips, and advice. Lucia loves essay writing and blogs at EssayWritingGuides from her college days.

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Marketing Strategies

Marketing Strategies to Help You Get Endorsements

Getting endorsers for your event is a great way to increase earnings, but event sponsorship provides you with more than just money. In your marketing strategies, you may sell your event to a wider audience and draw into your promoter's connections to attract event-goers you might otherwise overlook if you have the proper sponsors on board. The endorsement also provides a significant return on investment for event sponsors. Inform potential partners that this is a great opportunity to increase their exposure and generate new leads. By designing distinct sponsorship packages, you may even provide each sponsor one-of-a-kind opportunities. Continue reading to learn four marketing strategies for ensuring that your endorsers get the most out of your collaboration. 1. Sponsorships should be Highlighted in Advertising Material Sponsors should be acknowledged in all of your advertising material, both electronic and print. Contemplate including your donors in your event banner on Eventbrite or in social media graphics. Using a free and simple online editor, you can create a bespoke event banner with intriguing graphics, logos from your sponsorships, and event details. Let’s say your sponsors are flexible packaging manufacturers in the UK, you need to ensure that you include them in every advertising item of your event. Creating a good awareness for them will not only help them boost their sales through your readership but also offer you an opportunity to meet more sponsors through their referrals. Because your endorser's monetary contribution assists you in planning and executing your event, you should express your appreciation as the creator. Whenever you make your endorsers more visible, you're reaffirming the value of your collaboration, which aids in the development of a creator-sponsor connection that could go beyond your present event. So, as you make advertising banners for the event, be sure to include your sponsors in the advert. It’s a simple way to show gratitude. In addition, for your backdrop screen, you should also showcase your sponsors as well. 2. Use Digital Platforms to Cross-Promotion Marketing your endorsed event has never been simpler gratitude to social media and everyone benefits. Cross-promotion on media platforms helps you to promote both the event and the products or services of your endorsers at the same time. This could happen prior to, during, or even after your event. Spend some time talking with your sponsor about how you can create a meaningful and reciprocally beneficial social media campaign. To get your marketing strategies to be fruitful just right off the bat, make sure you're making the most of social media so you can stand out in a swarm of posts. To broaden the reach of your event, make sure your postings are posted on both your and your endorser's pages. Select a hashtag for the event that you and your endorsers can use across all of your social media platforms. To generate awareness, hold a tournament or give away a couple of tickets to the event in advance. 3. At the Event, Make a Point of Mentioning Your Endorsers Your event's sponsorship mustn't have to be a behind-the-scenes participant. You can also use their logo, products, and services to enhance your event. During their digital events, Sephora does an excellent job of presenting brand sponsors. Attendees may learn how to improve their skincare routine or create a glam beauty appearance by tuning in to Sephora's webinars, but they can also learn about items from the event's endorsers. Another way to promote sponsorship is to provide gift bags or sponsor items. If your endorsers have free samples to give away, put them in a goodie bag and give them out or mail them to attendees. Set up a booth at in-person events where attendees may get branded things from your endorsers. You might also think of virtual gifts, such as discount codes from endorsers. 4. Connect the Sponsorship with a Well-Known Name in the Industry Examine how you can connect sponsorships and highlighted speakers by holding an event featuring an expert or well-known figure in the field. If you involve your sponsors early in the planning process, they may be able to assist you in finding a high-quality presenter. They most likely already have connections with industry experts or influencers that can bring value to your event while also promoting your business. 5. Have an After Event Meeting With the Sponsors Now that you have had your event and it has succeeded as planned, you need to set up another meeting with your sponsors.  This meeting should be done in a week or so after the event(preferably) so that you can give a status report for your event. You also need to inform the sponsors how their products performed, in response to the free samples that were offered to the customers. Give them both the positive and the negative reviews so that they can improve on any areas of weaknesses. You can use a poll system to gather this information for them. 6. Give an After-Event Gratitude Vote Now, as implementing perfect marketing strategies, this is an important section of the whole endorsement. While it is well known to your sponsors that you are grateful, you need to post to your readership how the event was and thank your sponsors for their contribution. The Bottom Line Finally, ensuring that the rewards of being an endorser for an event are evident is the most essential part of maintaining endorsers happy. With the implementation of proper marketing strategies, you'll be much more capable of finding endorsers willing to work with you and more individuals interested in your next event if you do it this way. Best of luck! Read Also: 5 Steps to Building an Influencer Marketing Campaign How To Execute An Effective Video Marketing Campaign Signs Your Traditional Marketing Campaign is Working Why Your Business Should Care About Social Responsibility

digital marketing consultant

Why Should You Hire a B2B Digital Marketing Consultant?

With the growing trend in the domain of digital marketing, if you want to stay ahead in the competition, it is suggested to hire a b2b digital marketing consultant. Hiring a consultant is often the best thing for the business if you are looking to have the best outcomes. With the growth of digital marketing, it has become important to not miss out on the train and catch the growing market. It has become a necessity since your competitors are already utilizing the best features of digital marketing to win the market share. As we have known how important digital marketing is to your firm, it is important to know the added benefits of having a consultant. Knowing what they bring to the table is very important for heading in the right direction. Perks of having a B2B digital marketing consultant on-board Every B2B business needs to understand that there is immense scope for growing online. A good and credible b2b marketing agency can make a world of difference when it comes to reaching new customers and increasing sales figures. They can help you optimize your verticals and plan campaigns in a manner that delivers the best results. The value that a consultant adds to the firm is unmatchable. Often regarded as the jack of all the trades, the consultants from the best universities bring forward huge experience. The added network effect along with the rich know-how about the latest technologies is why you must hire them. Instead of focussing only on immediate growth, the consultant's primary focus is to create a niche and a brand image for your firm. More than just providing the solution, they provide a long-lasting result to your firm, that enhances the image of your firm. To explore more into the benefits of a digital marketing consultant, let us understand them in detail. Growth Hacking: If you are looking forward to having a growth hacker in your team, there is no better alternative than a consultant. With the rich experience across all the domains, it is very necessary to have them on your team. They also bring into the varied culture and the unique factor of learnings from across the globe that enhances your team’s outlook. Short term goal achievement: You can easily achieve the short-term goals if you are well equipped with the best consultant. If you are not having the best consultant; you might miss out on the short-term vision and fail to capture a larger market share. Staying with the trend: Having a consultant is often the best way to implement the latest trends in the domain of digital marketing. If you are looking forward to capturing the market share, it is often recommended to be the first mover. Having the first-mover advantage will let you attract more consumers. It shall reduce the monopoly of your competitor thus keeping you ahead in the curve. Knowledge of every market: Do you know why consultants are one of the highest-paid professionals? It is because of their extensive knowledge about the outside world. Having outside knowledge about real-world happenings makes them unique in a lot of ways. They have been employed in different companies which have a wide range of cultural variation. It gives them the eye for scrutiny and a critical view of the organization. Having a consultant in your team can lead to hijacking the market and eventually increasing the customer share. If you are looking to improve your firm’s standing, you must not hesitate to hire a digital marketing consultant. Read Also: Why Email Marketing is the BEST Digital Marketing Outreach in Singapore When Will Social Media Addiction Be Considered a Mental Health Condition?

Digital Marketing

Exploring The Different Types Of Digital Marketing Strategies

Digital marketing is the process of marketing services and produces using digital technology with the primary aim of reaching out to the target audience. Although you might know this already, digital marketing isn’t restricted to the internet, hence can be done on any other digital medium including display advertising and mobile phones. Some of the most popularly used digital marketing methods include search engine marketing, search engine optimization, pay per click, social media marketing, and SMS marketing among others. This article explores the various types of digital marketing methods in use today. 1. Social Media Marketing: Social media marketing is the process of marketing/promoting services and products through social media. With billions of people logging into various social networking platforms in a day, social media has become a marketing haven for marketers.  Popular networking platforms including Twitter, Facebook, Instagram, and LinkedIn have made it possible for marketers to target specific audiences. This has led to increased output and conversion of target audiences into potential and even loyal customers.  LinkedIn, for example, is specially designed for B2B marketing while Instagram plays perfectly for the 'visual' business. There are different approaches in which one can use to target audiences on social media.  Facebook, for example, provides users with both free and paid advertising options, all of which can be profitable when appropriately implemented.  Some understanding of social media marketing is however needed to make the most out of this strategy. 2. Email Marketing: Email marketing is one of the most efficient and oldest types of digital marketing strategies in use to date. The best thing with email marketing is the fact that marketers get to communicate directly with their target audiences and customers, which again increases conversion rates. Email marketing is also known to build trust and customer loyalty, one of the reasons it has remained relevant to this date.  There is however more to email marketing than merely sending a couple of promotional emails and newsletters to an emailing list. A successful Email Marketing campaign begins by finding ids that are active and operational. One of the best ways to connect with your target audiences is on the professional social media handle. LinkedIn. Most brands and agencies understand that working with a credible Linkedin email finder can help them reach out to potential or prospective sales leads. This is something that software development agencies usually do a lot of. They can browse through designations on LinkedIn and ensure that their pitch is directly addressed to professionals that have decision-making abilities. While you need to be really good at creating eye-catching and captivating emails, you still need to build a credible emailing list. This is among the toughest things an email marketer has to do to make the marketing campaign a success. Nonetheless, collecting email addresses through user subscriptions and having audiences sign up for newsletters, coupon codes, etc. are some of the credible ways to collect email addresses. 3. Search Engine Optimization and Search Engine Marketing: Commonly known as SEO, search engine optimization is one of the popular digital marketing strategies today.  SEO involves optimizing websites and pages for both search engines and organic visitors. Some of the key areas that marketers and website owners have to focus on when optimizing their sites include keyword research and analysis, link building, and the creation of unique and relevant content. Done correctly, an SEO campaign can see a page gaining higher ranks on Google, Bing, and other search engines, with the reward being increased exposure to the target audience.  A properly executed SEO plan can see your page/business show up on the top pages of a search result. Search engine marketing, SEM, involves taking on campaigns and strategies to increase traffic to a web page or site. It covers both SEO and PPC (pay-per-click) like this, whereby the web page received increased traffic through both unpaid and paid means. 4. Content Marketing: Content marketing works very differently from other marketing strategies. It employs a strategic approach that mainly focuses on creating relevant, valuable, consistent, and informative content that is distributed to help attract, inform, and retain target audiences. Thanks to content marketing, the target audience can make an informative decision on a product/service, hence one of the best ways to drive profitable customer action.  The content can be either in the form of text and articles published both on the site and blogs, video, and image content. It is also an ongoing process that involves creating fresh and unique content each time. Although a marketing strategy, experts recommend creating content to promote the brand or product without necessarily asking the target audience to make a purchase. The content simply needs to be engaging and enriching to help viewers make the right decision on the product. 5. Influencer Marketing: This is slowly becoming a popular marketing strategy today. As the name suggests, influencer marketing involves using industry experts or social media influencers to help market a product or brand. This could be a celebrity or another well-known person with thousands of followers on their social sites. All the individual needs to do is vouch for your brand, or simply promote your product on their social media pages. Most companies use these influencers to help give away discount codes, coupons, and prize draws. Influencer marketers mostly prefer using their Facebook profiles, YouTube Channels, and Instagram to promote the said product. Although a short-term marketing strategy, influencer marketing can help drive more traffic to your site, a factor that can help increase conversions and sales. 6. Mobile Advertising: With almost everyone owning a phone or at least a smartphone, mobile marketing is slowly taking shape. SMS marketing with SMS broadcast services and in-app advertising have become popular ways to promote products. Although you do not need a mailing list for in-app advertising, you certainly need one for SMS marketing. Many companies today use SMS marketing to send coupon codes, special offers, and even newsletters to their target audiences. These are just but some of the popular digital marketing strategies in use today.  Done correctly, some of these strategies can help your business grow while building a huge following. While you might be able to implement all these by yourself, it would be advisable to have an experienced professional handle all optimizations and marketing strategies. This way, you will be guaranteed better results and even have enough time on your hands to handle more serious business matters. Finding an expert in all these can however be an intimidating task. Thanks to the internet, you should be able to find a reputable and results-oriented company to help take care of all these.  You can even invest in paid digital advertising strategies such as influencer marketing and pay-per-click to get a head start with increased traffic and visibility online. Read Also: How To Integrate Email Marketing With SEO 4 Points To Consider When Creating A Great Content Marketing Strategy Today