Mistakes Entrepreneurs Should Avoid When Using SMS Marketing

Published on: 31 January 2023 Last Updated on: 31 October 2024
SMS Marketing

SMS marketing has become increasingly popular for entrepreneurs to reach out to their target audience and boost sales. However, like with any form of marketing, there are mistakes that entrepreneurs should avoid when using SMS marketing if they want it to be successful.

This blog post goes over the most common mistakes entrepreneurs make when using SMS marketing software and how they can fix them. So read on to learn more about SMS marketing!

Not Having a Clear Objective

One of the most common mistakes entrepreneurs make when using SMS marketing is needing a clear objective. Before sending out any message, you should have a goal that you would like your message to achieve. Are you trying to increase brand awareness? Are you looking for increased sales? By setting clear objectives before sending messages, you can craft messages tailored toward achieving those objectives.

Not Having Clear Messaging Guidelines

Not Having Clear Messaging Guidelines

Another mistake entrepreneurs often make does not have clear messaging guidelines before launching an SMS campaign. Without these guidelines, it’s difficult for entrepreneurs to measure the success of their campaigns and ensure that all messages sent out are consistent with each other and the company’s overall branding and messaging strategy.

It’s essential to establish a set of guidelines that outlines how often messages should be sent out, what type of content should be included in each letter, who should receive each piece of news, etc. so that all messages remain consistent and on-brand throughout the campaign.

Not Getting Permission from Recipients

Not Getting Permission from Recipients

The law requires companies to get permission from recipients before sending them promotional or transactional text messages. Please do so to avoid legal issues and a poor reputation among your customers. To ensure compliance with this law, companies need to provide customers with options on how they can opt in or opt out of receiving text messages from the company at any time during their relationship with the company.

This ensures that customers always have control over whether or not they want to receive text messages from your company and helps protect both parties from potential legal issues or reputational damage in the future.

Not Testing Messages Before Sending Them Out

Testing Messages

It’s also essential for companies to test their text messages before sending them out en masse so as not to send out incorrect or incomplete information, which could lead customers astray. Before sending out any message, companies should test it thoroughly by testing different versions of the same message until they find one that works best for their audience and goals.

This will help ensure accuracy and consistency throughout all aspects of your SMS campaign while also helping you avoid potential pitfalls such as typos or incorrect information being sent out in your messages which can lead customers astray or give them a negative impression of your brand.

Conclusion:

SMS marketing effectively enables entrepreneurs to reach their target audience and boost sales. Still, there are several mistakes entrepreneurs need to avoid when implementing an SMS campaign if they want it to succeed. Companies must have a clear objective before launching a campaign and setting up clear messaging guidelines. Hence, as not keep track of its effectiveness over time while ensuring consistency across all aspects of its communication strategy with customers.

Additionally, companies need to get permission from recipients before sending them promotional or transactional text messages to stay compliant with laws regarding texting campaigns and protect their reputation among customers.

Finally, companies must test their text messages before sending them out en masse to avoid sending wrong information, which could lead customers astray. By avoiding these common pitfalls, businesses can maximize the success potential of their SMS campaigns.

Additional:

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Related

Enterprise Content Management

Enterprise Content Management Solutions – How They Help You Optimize Your Business Efficiency

Enterprise content management is a great way to organize unstructured data and information of an organization. Many factors impact the functioning of ECM systems and determine their effectiveness. When managing your enterprise content solutions, you should define their processes accurately. Several service providers offer enterprise content management consulting services. These service providers understand the needs and requirements of companies in terms of managing data. Thus, can advise business owners with the right solutions. Proper ECM helps organizations to create, enrich, manage as well as deliver data and information. Business owners should identify their requirements and determine the solutions of the right enterprise management systems that will cater to those requirements. There are several solutions that such systems may include, such as management of documents, managing website content, document imaging, management of records, and management of digital assets as well as managing your business data and providing support for collaboration and management of business processes. Managing content is one of the most important tasks that organizations need to take care of. It is important to preserve data so that it can be reused for other purposes later. Preservation of data in a systematic order also ensures that it can be searched and found easily whenever required. There are a number of factors that affect the choice of a proper enterprise content management system. Some of the factors which affect the choice include, the number of people and the processes involved in the organization, technology involved, budget and so on. Keeping in mind all the required elements and choosing the right content management system will help an organization to share and edit content efficiently and in an orderly manner. Top features of enterprise content management (ECM) systems: Central Repository Document Scanning Secure Email Files Client Portal Document Retrieval Mobile Accessibility Easy Integration Automated Workflow Manager Advanced Analytics Cloud-based Accessibility Top benefits of enterprise content management (ECM) systems: Keep Track of All Your Information Reduce Operating Costs Save time Improve Customer Service Minimize Risk Document Version Control Picture an executive rushing from one client office to the next, updating the minutes of the feedback he received at the previous office on the official sheet using his iPhone or Android phone. The entries made by the executive are further accessed by employees sitting in the head office who use the details to generate reports for further information processing. This is possible with the advanced enterprise content management solutions provided by consultants who help businesses optimize their internal documents, datasheet, and content sharing capabilities. Are you aware of the latest techniques and tools being used to perfect enterprise content management? To begin with, the most important advantage of using professionally generated enterprise content management solutions is that you can be assured that the system will work at its optimum for long. What are the common types of solutions that these enterprise content management consultants use to give you highly advanced data access? Here is the list of the commonly used content sharing systems that are being used in enterprise content management these days. Content Sharing Systems that are used in ECM: 1. Drupal: The ideal content sharing system that is known for its robust page building capacities can be used to develop both internal and external websites. Professionals using this CMS for enterprise content sharing and management excel with the in-built options provided by Drupal. The best part of using this CMS is that it is an open-source system that allows the ideas of thousands of users and developers to flow into the building of your enterprise content management systems. 2. Ektron: This leading provider of content management products allows businesses to use the solutions to manage multi-websites. The framework can also be extended to allow customs control during component development by the professionals. Ektron has been used to design websites of many leading companies like Pfizer, Intel, Dove, Kellog's, Adidas, and many more. You could use the customizable features of this CMS provider to enrich the user experience of your enterprise content sharing portals. 3. MS Share Point: The software that helps streamline business processing amidst dynamic environments; MS Share Point is definitely the answer for low-cost enterprise content development services using the latest tools and features. The main advantage of using MS Share Point is that you get to leverage content to improve web traffic flow to your website and increase collaboration amongst users. Thus, in order to stay ahead of market competition, one needs to use the most recent tools and techniques through professionally generated enterprise content management solutions that will help you optimize enterprise performance. Read Also: A Guide to Choosing an Enterprise Document Management Solution Start-up Business Management: How to Reduce Risk and Guarantee Success

READ MOREDetails
klaviyo email

How to Use Personalization Tags in Klaviyo Email Templates for Higher Click Rates

Email marketing is a field, truely competitive in nature. It seizes the interest of subscribers along with encouraging them to get up close and personal with your content. Let me tell you an effective way of achieving this- personalization. Klaviyo has recently gained momentum for being the leading email marketing platform. Not only does it provide robust tools that give life to your boring email templates, but it also uses tags. Some of these tags use the dynamic insertion of individual subscriber data. In this comprehensive guide, we are going to dive into multiple ways of using personalization tags in Klaviyo email templates. Stick to us till the end if you want to comprehend the basics of personalization tags. Get a detailed idea about how to implement advanced techniques and various other useful strategies. Let’s get started, then! Understand the Basics of Personalization Tags In general terms, personalization tags refer to placeholders in an email template that get replaced with some specific information related to your subscriber list. These tags usually include the subscriber’s name, recent purchase, and even the location. For instance, rather than beginning the email with a typical “Dear Customer” statement, use tags like “Dear [First Name]," which makes the email look more personal. Klaviyo uses personalization tags that are super easy to use. You can either insert them directly into your templates or in other email drafts. For example, typing “{{ first_name }}” in your template will automatically replace it with the subscriber’s first name when the email is sent. The change might look small, but it makes an enormous difference in the emails you receive, giving the impression of a more customized email. The correct use of these tags assists in building a positive connection with your audience. If subscribers see their personal name or details, they are more likely to open the email and even click on links.  Now, this is exactly why personalized emails are much more popular than custom emails. All in all, understanding and using personalization tags is the initial step in making your Klaviyo emails more engaging and effective.  With basic tags like the subscriber's name or location, you can start to see an improvement in your email open and click rates. This sets the foundation for more advanced personalization strategies. Personalize Subject Lines for Better Open Rates Subject lines are initial elements a subscribers see, so making them personal can greatly increase your open rates. In Klaviyo, you can use personalization tags to include the subscriber's name or other relevant information in the subject line. For instance, you can use "Hey {{ first_name }}, See What's New Just for You” instead of a common subject like "Check Out Our New Products.” Such an approach gives your email a more personal touch, and people are likely to open it. When people see their name in the subject line, they are more likely to open the email because it feels like it was written specifically for them. And that’s not all! There is a plethora of data that makes your subject line more engaging. All it takes it to look for all those data. For example, you can take subscriber’s location into account and pitch them with a more personalized email. Another example could be using recent activity data. In case the subscriber recently viewed some product on your website, you can create a subject line like "Still Interested in {{ product_name }}? Get It Before It's Gone, {{ first_name }}!" Amazing, right? This not only personalizes the email but also reminds them of something they are interested in, increasing the chances they will click through. By using personalization tags in your subject lines, you make your emails more appealing and increase the likelihood that subscribers will open them, setting the stage for higher engagement and click rates. Tailor Email Content to Individual Preferences After you grab the attention of your subscribers, it’s time to give it a much custom touch. Now, the next big thing is to make the content list of your email more engaging. Klaviyo lets you use personalization tags within the email body to create a more customized experience for each recipient. The third instance is to begin your email with a friendly greeting like, "Hi {{ first_name }}, we noticed you enjoyed browsing our selection of {{ category }} products!" This approach makes the reader feel acknowledged and valued. Using personalization tags effectively is important as it helps subscribers make an informed decision about further purchases.  For instance, "Since you loved {{ previous_product }}, we think you'll also like these new arrivals." This not only personalizes the email but also showcases products that the subscriber is more likely to be interested in, increasing the chances they will click on the links. Make extra effort to customize special offers and discounts. For example, "As a thank you for being a loyal customer, {{ first_name }}, here's a special 10% off on your next purchase of {{ favorite_category }} items!"  This type of customization makes the offer feel exclusive and tailored to the subscriber's preferences, encouraging them to take advantage of the deal. Customizing your email content to align with the preferences and actions of individual subscribers can cultivate a more captivating and pertinent experience, resulting in elevated click rates and enhanced overall email efficacy. Use Behavioral Data for Triggered Emails Employing behavioral data to deploy triggered emails represents a potent strategy for amplifying click rates. Klaviyo simplifies the process of setting up these emails; all you have to do is use its user-friendly interface and other features.  With Klaviyo's email templates tailored for such triggers, businesses can effortlessly configure automated emails triggered by specific subscriber actions, like browsing a product page, adding items to their cart, or completing a purchase.  Such automation ensures timely and personalized communication, thus leading to greater engagement and driving higher click rates. For example, if a subscriber explores a product page without completing a purchase, you can send a follow-up email containing a personalized message such as: "Hi {{ first_name }}, we noticed you were checking out our {{ product_name }}. Here’s a special discount just for you!" Including a discount code or highlighting product features can entice them to return and complete the purchase. Another scenario involves leveraging cart abandonment emails. In case a subscriber adds items to their cart but doesn't finalize the purchase, you can send a customized email prompting them to complete their order. Take, for example, a message that can send a reminder email: "Hi {{ first_name }}, you left something in your cart!  Don't miss out on {{ product_name }}." Including images of the abandoned products and a direct link to the cart makes it easy for them to pick up where they left off. Post-purchase emails are also effective. After a purchase, you can send a thank you email with product recommendations: "Thanks for your order, {{ first_name }}! Based on your recent purchase, you might also like these items." This keeps your brand top-of-mind and encourages further shopping. Utilizing behavioral data to deliver these precise and well-timed emails contributes to a heightened level of personalization, thereby increasing the likelihood of subscriber engagement with your content. Conclusion: Enhance Your Email Campaigns with Personalization Tags In conclusion, personalization tags in Klaviyo email templates are a game-changer for boosting click rates and overall engagement with your audience. By harnessing the potential of personalization, you can establish deeper connections with your subscribers and boost the probability of them engaging with your emails. Just envision receiving an email that greets you by your first name, suggests products aligned with your past browsing, and presents exclusive discounts tailored to your preferences. This exemplifies the impact of personalization tags in practice. With Klaviyo, you have the tools to implement personalization tags seamlessly into your email campaigns. Whether it’s using demographic data, past purchase behavior, or engagement history, there are countless ways to tailor your messages to each individual subscriber. Leveraging the goodness of personalization tags in your email template helps you send targeted and relevant content. It resonates with your audience on a deeper level.  This not only leads to higher click rates but also fosters stronger customer relationships and ultimately drives more conversions. So, don’t miss out on the opportunity to take your email marketing to the next level with personalization tags in Klaviyo. Explore various strategies, analyze outcomes, and consistently refine your campaigns to enhance their impact.  By adopting the appropriate methods, you'll witness a significant increase in click rates and witness your business flourish. Read Also: How to Integrate Email Marketing With SEO? Your Ultimate Guide To Creating SMS Marketing Campaigns Getting The Most Out Of Your Email Campaigns By Getting The Audit Right!

READ MOREDetails
Content marketing

How To Make Your Content More Engaging : 5 Easy Peasy Ways

Content marketing is an essential tool to increase the net reach of a business. Especially since consumers are becoming more and more research dependent to choose from hundreds of options for the same product or service. “Google” has now become a verb and customers “google” everything before buying. In this scenario, content marketing becomes very important to make sure the customers get to see your website and content. Search Engine Optimized text and smart use of keywords are important to make your content visible. However, just attracting a customer to your website is not enough. Keeping your website visitors engaged is equally, if not more, important. But how do you do that? Here are a few things you can do to engage your website visitors. Content Marketing. Different Ways Content Marketing Can Make Things Possible For You    There are several factors you have to take care of if you want to multiply your business in the right direction. Content Marketing can make things easier for you. 1. Keep Your Content Informative: The prime objective of your website and the aim of your customer is to gather information regarding a particular subject. Thus, while experimenting with everything else, do not undermine the importance of quality information in content marketing. Focus on incorporating a diverse range of subjects in your content, add news pieces, and give your readers more reasons to visit your website multiple times. 2. Present Data via Infographics: Statistics automatically increase the quality of your content. But let’s face it, numbers can get boring if not presented correctly. Thus including data in your content without making the readers lose their interest in the content can be a tough job. A good and proven way is to use infographics. Curate your own infographics based on reliable data. However, it is important to keep in mind that the data should be readable and understandable by your readers.  3. Include Videos: Videos are much more engaging than text, especially when it comes to informative text. Curate videos related to the products or services you offer. You can also include clippings of interviews or news that presents information relating to your services. For example, if you offer natural and organic skincare products, you can add news clippings talking about the harmful effects of toxins in cosmetic products. To be more engaging, use animation and curate your own video describing why the customer needs what you are offering. It is advertising yes, but also a part of your content. Hence, do not shy away from using videos on your website. 4. Use Pop Culture: One thing we can all agree on is that no one likes to read boring content. You have to put in efforts to make your content more interest-grabbing. A good option is to use pop culture references so that the customers can relate your content to their daily lives. While this does not mean there should be any compromise on the level of information, it surely will help you develop a connection between your services and your customers all the while making your content more enjoyable. 5. Personal Touch Is Important: While the prime function of your content is to give out information, personal touch to your content can make it even more reliable and relatable to your customers. Sharing your personal experience regarding any particular subject, or an anecdote of an incident while availing of service shows that the information you provide comes from experience and is thus practically useful to your customer. You can even hire content marketing service providers to enhance your visibility and access online or invest in a WordPress maintenance service to manage your website so you can focus more time on marketing. The above-mentioned points help you make your content engaging. However, it is also crucial to make sure that your content is shareable. Add in sharing links for different social media platforms. Keep the comment section open and try reverting back to your customer's feedback regarding your content. These little things can help you get the best out of your business’s online presence. Read Also: Know Why Content Marketing Is Important For SEO Improve Your Local SEO Via Content Marketing

READ MOREDetails