Your Ultimate Guide To Creating SMS Marketing Campaigns

Published on: 08 December 2022 Last Updated on: 12 September 2024

Every marketer would tell you that there are reasons why text marketing continues to become a mainstay in marketing agencies.

In fact, both conventional and modern companies highly rely on their efficacy when it comes to reaching out to their target audience. Because when you think about it, every person checks their text message inbox every time they receive a ping.

Leveraging communication strategies like an effective SMS marketing campaign allows you to grow your brand more, target more audiences, and even build closer relationships with prospects.

There are a lot of things that SMS marketing can help you with in terms of achieving business goals. But before you partake in this marketing tactic, it’s important to understand the concept behind this marketing practice. Use this guide to make successful SMS marketing campaigns.

What Is SMS Marketing?

It’s crucial to understand first the concept behind this old but gold marketing strategy. SMS marketing refers to a short message service you send to your customers to build relationships with them. It’s important for text marketers to communicate with their target audiences in a respectful and compliant manner.

No matter what your business goals are, SMS marketing puts you one step ahead of achieving them. For instance, you can drive more leads, introduce new products, lead them to check your website, and so on. The ideas that you can do with this marketing method are limitless.

Compared to email or push notification marketing, SMS marketing has several advantages. For instance, every person who receives an incoming message in their phone inbox will surely take the time to check and read them one by one.

While some people might check their emails at least once a day regarding text message inboxes, people often check them as soon as they receive a message.

Your message can be concise and clear with SMS marketing. There’s no need for lengthy advertising messages. With brief sentences that can take up less than 160 characters of the SMS limit, you can already deliver what you want to say to your prospects.

Choosing The Right SMS Marketing Tool

Now, it’s time to understand the tool to use for this marketing strategy. With the advent of technology, there is now text marketing software at your disposal. For one, you can take advantage of Drop Cowboy Ringless Voicemail service and some other brands that offer reliable text messaging as marketing services.

Text message delivery depends on the tools and services you choose. Such software comes with pricing plans that fit your marketing budget and goals. Unlike any other conventional marketing promotions like print ads, TV ads, and billboards, this marketing campaign is priced reasonably better. Also, consider partnering with the best SMS marketing service provider to automate your text messages to your target recipients.

How To Maximize On SMS Marketing Campaigns

As mentioned, a high percentage of people open text messages every time they receive one. By sending promotional messages via SMS, you ensure your customers will read them because they will arrive directly in their inboxes.

Check out these ideas in which you can maximize your SMS marketing campaigns.

1. Limited-Time Promotions

You can use an SMS marketing strategy to encourage your customers to avail of coupons and discounts or even redeem incentives or gifts. Offering these incentives for a limited time makes them even more effective.

Announcing that the campaign only runs on a promo period is an effective call-to-action strategy so your customers won’t miss out on such opportunities. It’s one effective strategy to get your business to high ranks.

Considering SMS marketing’s high open rate, it’s the most effective way to communicate time-sensitive offers with customers. As a result, you ensure your customers don’t pass up a good deal. This yield win-win situations for both the customers and your brand. They get discounted rates, and you could convert your sales funnel more effectively.

2. Reminding Customers

One good purpose for SMS marketing is when you could send notifications regarding the recent actions of your customers.

For instance, whether they checked your website, changed passwords, or linked different payment modes, an SMS notification will be sent to inform them that the activity is successful. Sending notification messages is essential for many businesses, and they’ve realized how effective it is in retaining customers.

By relaying notifications about their recent purchase or online activities, the customers will grow their trust in your brand. It could lead to continuous patronage. Also, they will feel at ease by getting reminders of how your brand is already dealing with their orders or purchases. Receiving reminders is valuable, especially for customers who are always busy with other things and obligations.

Make sure your brand is always at the top of your customer’s minds. It’s a job that SMS is best suited for. With SMS marketing, you can remind your customers about everything from their most recently liked products to the purchased ones that are going to arrive soon.

3. Order Updates And Confirmation

An SMS is also useful for customers to receive updates regarding their orders. Once they make a purchase, a message will be sent regarding the successful transaction. It ensures peace of mind for the customer.

Also, the confirmation messages sent via SMS will allow them to use them as proof or evidence regarding their purchase. If products don’t arrive as planned, they can refer to the SMS notification.

4. New Product Release And Launches

SMS advertising is also useful for announcing new product releases. It’s the most cost-effective way for marketers to advertise new product launching. Without paying for the expensive talents of celebrities to promote new products, a large number of users will discover your new product offering through the message they can read in their SMS inbox.

Using this method will generate buzz and interest, and you could even entice old customers to come back and check out what’s new. You can also use SMS campaigns to drive traffic to your website or storefront. Thus, you can simply include a link they can visit to check your new product or any offers.

5. Send Welcome Messages

Send your customer a welcome message once they subscribe to your SMS marketing campaign. Companies must start building relationships with their customers. As a result, you will be able to communicate with them right away, as they will know they have been subscribed.

It also alerts them to expect a few messages from your end every now and then. There’s no need for lengthy or complex welcome messages. Sometimes short but sweet thank you message about their subscription are already enough for your customers to remember your business.

6. Customer Service Tool

SMS is not limited to being a marketing tool; it’s also a customer support tool. In this era where customer service should be at the forefront of any business, SMS strategy can be used to ensure customer satisfaction.

It’s imperative that your work processes are as transparent as possible, and you can achieve this by constantly sending them SMS in case necessary. After all, a text message is the easiest way to communicate with pre-sale customers and post-sale tech support.

7. Collect Customer Feedback

It’s essential for businesses to receive customer feedback to determine what they are doing well and what they need to improve. And it’s something that’s being offered with SMS marketing. You can send out surveys through SMS, and customers can answer them timely and convenient.

There are many ways to create survey forms for them to easily fill out. The key is to attach the link to your SMS. Another option is to ask customers to rate you using a ranking system that’s easy for them to use.

8. Announce VIP Programs

By offering a VIP program, you can encourage loyalty among your subscribers and customers. If you want to make your VIP customers feel special, offer them VIP-only discounts. This sense of exclusivity allows your customers to treat your brand with more respect and value.

Also, use this program for customers to gain early access to sales and other promotions. One way for them to qualify for your VIP list is to encourage them to fill out a signup link. However, since it’s VIP, make it seems more challenging for them to enter this list. The harder it feels to qualify, the more special and valued they would feel.

Tips To Apply Effective SMS Marketing Strategies

Applying SMS marketing strategies require effective implementations. When done right, they can produce the best outcomes for your business. Here are some tips to apply effective SMS marketing strategies for your brand:

1. Ensure That Your Customers Opted In

Your customers probably already provide you with their phone numbers. However, one common courtesy is to get their approval to start receiving SMS from your brand. Mass texting them without their consent is ethically wrong and will only lead to adverse effects on the customer. Ensure to get your customer’s clear opt-in before starting to send out text message campaigns.

Your website or other online channels can allow customers to opt-in to receive text messages. However, you should get a text confirmation before you send them anything. There are ways to get their opt-in consent. One is to make them reply Yes or No to your single SMS regarding SMS subscription. Another way is through your website.

They can press a CTA button regarding their receiving SMS messages from your brand. When the user clicks the link in the offer, they can fill out the subscription form and enter their number so they can start receiving your SMS campaigns.

2. Take Time To Introduce Yourself

A good practice is to take the time to introduce your brand in any of your SMS campaigns. Chances are your customers don’t know where the messages are coming from. Failing to include your company name or brand name on the message will only forfeit its purpose. Hence, it’s important to include your company or brand name in that short message that you’re sending.

3. Make Messages Fun And Short

It’s common for people to use SMS messages to communicate with friends and family informally. Texting should remain fun in your SMS campaign in the same way as a fun communication tool between people. Be friendly and personal with customers to build trust.

Use local trending words that are popular with your target audience for the time being. It ensures to catch their interest and make them read your text message completely. The maximum number of characters in an SMS message is 160. With an opt-out option and the need to identify yourself, that’s not much to work with. Don’t waste any characters, and go straight to the point of what you want to say.

4. Don’t Forget To Use Target Keywords

To encourage users to connect with you, you should select contextually relevant keywords alongside simple messages and shortcodes. Using such keywords will allow them to easily remember anything about your brand or company. If they want to research you online, they can use the same keywords found on your SMS.

5. Give An Option For Customers To Opt Out

All marketing communications should follow these standards and rules. Much like getting their buy-in, you should also give them the option to opt out and unsubscribe from your SMS campaigns. You are more likely to lose customers if you constantly text them when they do not want to hear from you.

Your messages should come with the unsubscribe option, so your customers can freely opt out anytime they want. There are some viable reasons for them to do this. But it doesn’t entirely mean that they won’t be good prospects for you in the future. It’s just that not everyone prefers to get this kind of information via text.

SMS open rates tend to be much higher than those for email, so you should also expect a higher unsubscribe rate. After a message is sent, unsubscribes may spike and treat it as a normal occurrence.

6. Be More Informative Than Promotional

You should be extremely considerate of your buyers’ inboxes since promotional SMS messages can easily be turned off. Therefore, staying informative and interactive is best, and not focusing too much on sounding sales or promotional.

A good rule of thumb is to focus most of your communication on order, whether a status update or a request for feedback. Schedule your promotional messages and send them at least only twice a week at a minimum. No one wants to keep receiving promotional messages that are obvious that they want to make money from you.

Conclusion

You can increase engagement with your target audience by using SMS marketing. Keeping your customers’ attention is easier if you market to them where they are most active.

Therefore, if your target audience is always in their phone’s SMS inbox, it’s worth considering SMS marketing as part of your marketing mix. Use this guide and wait for results to reflect your bottom line soon.

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Arnab

Arnab is a professional blogger, having an enormous interest in writing blogs and other jones of calligraphies. In terms of his professional commitments, He carries out sharing sentient blogs.

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What you need to be a Successful Entrepreneur

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The Real Cost of Assortment Planning Mistakes

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Should You Consider Outsourcing Your Brand’s Marketing Campaign?

If you’re in higher management, you strive to make sure your marketing team is doing its best to market your brand and bring in leads to the sales team. Lest outsourcing becomes ponders publicity, keeping your organizational processes internally is crucial to you because you want to keep control over operations, and you want to keep costs at a decent minimum. Now you’ve realized that internalizing all of your online marketing efforts might not be working out as well as you’d imagined. Businesses that outsource marketing have specialized marketing services on their side, collaborating with them with every campaign and a new initiative to make sure it’s successful. Online marketing services are often more efficient than an in-house marketing team and, more often than not, more affordable. Systems are even created to make sure your brand still has control over activities and the reputation of the company. Outsourcing your marketing efforts can be a great option if you understand the importance of a powerful marketing campaign but don’t have the resources to do it by yourself. Who Can Benefit from Outsourcing of Brand Marketing Campaign? Many companies and brands decide to outsource their marketing activities to help them create brand awareness and generate leads. But certain businesses tend to use outsourced resources to implement their marketing agendas. Here are some of them. 1. Early-Stage Businesses Upscaling a new business is a challenging and stressful job. You have many decisions to make while developing new services and products. At the early stage of the business, business owners often concentrate their efforts on creating the product and do not have the financial power or the time to hire full-time marketing people. As the company prepares to launch their service, they need to develop a brand image. 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Companies with Large Marketing Teams Global organizations hire hundreds, if not thousands, of marketing professionals to back their brand and sales initiatives. These enterprises will often use outsourced firms and professionals to provide crucial services. For instance, a company will hire outsourced professionals to promote an event, save money or launch a new project. Outsourced resources are often more affordable than in-house professionals. The company may want to skyrocket a specific product line and outsource for a short-term initiative. 4. Niche Companies Brands and companies that operate in specialty markets like engineering or biotechnology may find it challenging to hire in-house marketers with the experience and the know-how they need to create and launch content marketing campaigns. Outsourced marketing services often specialize in a specific niche market. They bring not only valuable resources but also experience in these unique markets. Virtual assistants, for example, combine technical expertise with marketing education or experience. These professionals work in leading organizations and have a greater understanding of the market than full-time professionals with little experience. When To Do Outsourcing? If you do not see the results you want from your in-house marketing team, then you should consider outsourcing. Your in-house team is working relentlessly with the goals set before them, but the results continue to be short of optimal. Staying on top of performance and campaign optimization isn’t easy. Often in-house teams have no time to optimize these campaigns for better performance, so they end short of hitting their goals. Evaluating the results of marketing efforts is critical to the success of a team not only in-house but for outsourced professionals as well. If it’s been a few months since your brand launched a great marketing campaign, it might be time to outsource marketing. a. Your Marketing Team Is Burned Out In marketing, there is graphic design, copywriting, SEO, website development, email marketing, lead generation, and so much more. How many professionals do you have in your team? Do you have someone assigned to each task involved in marketing, or do you have one marketing guru filling many hats? A copywriter can’t be a graphic designer and vice versa, but so many entrepreneurs expect so much from one marketing employee. One team member cannot meet the massive marketing demands in today’s market. b. You’re Always Running Out Of Time You’re planning a stellar email campaign this month, but your team ran out of time, so you reschedule it. You’re rushing to get the offer, the Facebook posts, and the blog posts out before Christmas. If you feel like you’re always running but never get anywhere, then it might mean you don’t have the necessary systems or strategies in place to run efficiently. c. You Lack Proper Strategy Getting things done might feel rewarding, but those things are time idlers instead of business generators when they are not part of an overall strategy. Posting on social or sharing a blog post is useless unless you have a purpose of reaching your goal. Sharing for the sake of staying active on social media platforms is not a real strategy. You feel the pressure of staying active online, so you ask your marketing team to ensure the social accounts are active always, but you don’t give them a genuine reason. As a business, you have income goals, but if you lack a proper strategy to meet those goals, then you might want to consider outsourcing digital marketing services. Summary That’s all about the logic behind considering outsourcing your brand’s marketing campaign. I hope the article was intriguing enough to make you understand why you should outsource the marketing campaign. 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Your Ultimate Guide To Creating SMS Marketing Campaigns

What Is SMS Marketing?

Choosing The Right SMS Marketing Tool