What Do Consumer Services Jobs Pay? A Detailed Salary Breakdown

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09 September 2024

Job & Career

what do consumer services jobs pay 

Is consumer service jobs a good career path or not? , you have landed in the right place If you have the same question.

Firstly, consumer services are only one of the preferred areas where people try to start their careers. However, we must take a look at it and explore the opportunities that it has to offer. This particular sector has a lot to offer, which can help you achieve career growth while earning the utmost potential for a great future.

Consumer service jobs play a vital role in an excellent economy. It also helps provide all kinds of necessary services for individuals while providing significant support to most industries.

Besides, consumer services play a significant role in the overall GDP or gross domestic product. Moreover, employment opportunities for millions of people.

In this blog, we will discuss consumer services and what consumer services jobs pay. I will also provide examples of consumer service jobs that can help you grow in your career.

The concept of consumer service jobs

The concept of consumer service jobs

Consumer services are known for some activities designed to meet the personal needs of consumers. There are industries such as retail, hospitality, finance, education, telecommunications, etc., which are highly focused on consumer services.

Consumer services put their focus on providing better convenience as well as supporting all the daily activities. These experts use human resources, technology, and computers to assist all the customers.

The primary aim of all consumer services is to meet two things: the needs and expectations of the consumers. Various industries provide services that are beyond the customer’s abilities.

In the following few sections, I will discuss a few examples of consumer services industries along with the top 7 consumer services jobs.

Examples of consumer services industries

Examples of consumer services industries

The consumer services industries are vast in numbers. They include the services provided by various hotel companies, personal insurance, education, healthcare, recreation, catering, home maintenance, etc. Here, I have provided some of the examples:

Education

Education is a service that provides help to students of all ages, backgrounds, and academic levels. The primary aim is straightforward: to meet learning needs.

Mainly, an educator prefers using many teaching methods like lectures, storytelling, and experiments, which help the students learn.

As a result, students can benefit a lot from education. They start to develop new talent, gain a lot of knowledge, improve their communication, and learn to think critically.

If you are looking for a consumer service job in the education sector, here are some examples:

  • School teacher: For elementary level
  • High school teacher
  • College professor 
  • Adjunct Professor

In the legal industry, consumer service includes helping anyone who needs legal assistance. The legal service providers typically help others by assisting in court. 

Moreover, this may include representing a person in court or helping an individual while dealing with police authority. In the following, I have listed a few legal services careers for great future opportunities:

  • Lawyer
  • Public defender
  • Police officer
  • Detective
  • Paralegal service providers 

Medical

Medical services comprise anything that is related to the healthcare sector. In general, the healthcare services are segregated into four parts:

  • Diagnosis and treatments
  • Disease prevention
  • Health promotion
  • Rehabilitation.

Doctors, nurses, and other healthcare providers are responsible for providing medical services to patients. The professionals who work in the healthcare industry are:

  • Pediatrician
  • Nurse
  • Emergency medical technician
  • Surgeon
  • General Physician
  • Psychiatrist

Technology

Information technology or IT falls under the consumer service jobs. As an expert in the technology industry, individuals may provide all kinds of technology-related resources.

The IT specialist mainly provides services such as developing, designing, maintaining, and supporting various web applications. Moreover, they work on different computer networks, help you troubleshoot systems, and install computer programs.

The technology services include:

  • Software developers
  • IT consultants
  • Network engineers
  • Technology service managers

Restaurant

Restaurants are known as the most common ground for consumer service jobs. Furthermore, this industry offers many services that ensure better loyalty and satisfaction.

The services mainly include food, drinks, and dining experiences. The primary aim of the service providers is to maintain a clean ambiance to increase customer engagement further.

In the following, I am going to provide some of the positions that are considered consumer jobs in the restaurant industry: 

  • Sous Chef
  • Sommelier
  • Chef de partie
  • Dining server
  • Executive chef 
  • Restaurant manager

Top 7 consumer service jobs and how much do they pay

Top 7 consumer service jobs and how much do they pay

Consumer service jobs seek great people skills. If you are good at that, then consumer service jobs are the one for you. As I have mentioned before, you will find consumer service jobs in almost every industry, such as healthcare, retail, etc.

The field has high-paying jobs with a lot of future opportunities. Moreover, as a consumer service provider, you will cater to customers and focus on improving customer satisfaction. Now, you might be wondering what consumer services jobs pay and how much they pay.

Here are some of the best roles you can pursue if you want a career in consumer services.

Receptionist

Firstly, as a receptionist, you will be the first contact person for the visitors and customers of your workplace.

Average salary: $47,431 per annum

Responsibilities:

  • Greeting all the guests in a polite and friendly manner
  • Providing guiding visitors to the right person or a department. 
  • Making schedules 
  • Keeping the records updated
  • Managing all kinds of administrative tasks 
  • Answering essential phone calls and connecting them to the correct department. 

Client service manager

Second, a client service manager provides services as the first contact for a business client. They focus on maintaining a good relationship with both existing and new clients.

Average salary: $69,411 per annum

Responsibilities:

  • Understanding the needs and expectations of consumers.
  • Providing better customers and guiding the clients 
  • Managing client relationship
  • Onboarding clients and collecting feedback.
  • Checking if the clients are satisfied with the services or not.

Front desk manager

A front desk manager is responsible for managing every front desk operation as well as staff at a business.

Average salary: $52,507 per annum 

Responsibilities:

  • Managing reservations and bookings
  • Coordinating with different departmental staff
  • Addressing customer complaints and managing them
  • Answering phone calls and emails. 
  • Making schedules for employees.

Help desk analyst

When you are working as a help desk analyst or a technical support representative, you become an essential part of the IT team of an organization.

Average salary: $48,771 per annum 

Responsibilities:

  • Providing technical assistance
  • Resolving all kinds of system-related issues
  • Addressing and resolving technical issues over emails and phone calls
  • Performing maintenance for the back end.

Flight attendant

As a flight attendant, your primary focus will be to ensure the safety and comfort of all the passengers while traveling by air.

Average salary: $39,448 per annum

Responsibilities:

  • Greeting all the airline passengers during boarding
  • Performing a proper safety check to ensure passengers’ safe journey
  • Keeping the passengers educated about the emergency and safety protocols
  • Helping all the passengers find their designated seats
  • Addressing customer queries and resolving issues 

Even planner

The event planner job role falls under the hospitality industry. As an event planner, you are supposed to execute events like corporate parties, events, weddings, etc.

Average salary: $47,052 per annum

Responsibilities:

  • Understanding the needs and wants of clients
  • Finding suitable venues and booking places.
  • Keeping a good partnership with vendors to organize events.
  • Managing both budgets and timelines. 

Patient Coordinator

Lastly, the patient coordinators are responsible for overseeing patient care and related services, communicating with patients, managing patient appointments, and lastly, ensuring proper care.

Average salary: $50,000

Responsibilities: 

  • Making schedules for patients based on the availability of doctors
  • Handling the process of insurance verification
  • Addressing patient queries during billing
  • Managing patient records.

Wrapping it up!

In conclusion, the blog has explored different kinds of high-paying customer service jobs. From the client service desk to the patient service coordinator, we discussed each role along with the average salary for each role.

This blog will help you stay informed about consumer service jobs and what consumer services jobs pay. If you want to learn more about consumer service roles, please let us know in the comment section. 

Happy job hunting!

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These consumer services in the retail sector employ around 44 million people. As a result, it is one of the biggest private sectors. 2. Healthcare Health care services also come under the consumer service sector. The healthcare sector offers an assured answer to your question – “is consumer services a good career path?” there are different consumer services in this sector that are indispensable. You can find consumer service jobs in these sectors under healthcare services, Rehabilitative Emergency Home care And long-term treatments 3. Education There are plenty of job opportunities in the healthcare service sector. But, the education sector is not devoid of consumer service occupations. You have jobs in universities, colleges, and schools. 4. Hospitality Hospitality is the host of a huge service industry and is comprised of food and beverages, travel and tourism, lodging, and more. All of these feeds are interconnected to each other. 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Different types of jobs are available in education, health, retail, and other different sectors. Teaching students, student counseling, and financing loans for students are intangible services produced and consumed simultaneously. So, is consumer services a good career path? Yes, it is a viable option, given the number of variable job opportunities in different sectors. Salespersons and customer service representatives also come under consumer service. Pros And Cons Of The Consumer Service Sector Here are some pros and cons of the consumer service sector - Pros  There are countless opportunities of working in the consumer service sector. Low academic degree requirements make it a great place to start your job. You can build interpersonal skills dealing with different types of clients. Workers have opportunities to earn bonuses and commissions. Cons Sometimes it may not seem consistent. You have to deal with multiple and frequent changes in the business. This could often seem frustrating. The working hour is not regular sometimes. You might have to work on holidays and weekends. Professionals in this industry often face burnout and stress. Frequently Asked Questions (FAQs): Here are some frequently asked questions about the consumer service sector that I have answered below. Q1. What Career Path Is Customer Service? Consumer service is a good career option. If you have good communication and problem-solving skills, you can choose customer service jobs. As a customer service provider, you have to help customers before and after the purchase of a certain product or service. Q2. What Are Examples Of Consumer Services? Consumer services are the type of job where employees offer intangible services. These services are typically produced and consumed simultaneously. Some common examples would be auto repairs, haircuts, healthcare, education, landscaping, or pet sitting. Q3. What Companies Are In The Consumer Services Field? Here are some companies that we can take as examples of consumer service companies,1. Talkdesk2. Kasisto3. Acorns4. Walmart5. Apple6. Amazon7. Innovaccer8. Pfizer9. Thumbtack10. Babylon Health11. N26 Q4. Is Customer Service And Consumer Service The Same? Consumer services and customer services are different. Customer services aim to support customers before and after the purchase of a specific product or service. However, consumer service is about providing intangible services like auto repairing or haircuts. Is Consumer Services A Good Career Path? - Verdict There are some pros and cons. But consumer service industries are great to start your career in. You might start at an entry-level job, and you will rise through the ranks and can eventually make a profitable career out of it. Truthfully, consumer services are a good career option. In this sector, you get to work with new people and multiple people every day. 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