How Many Jobs Are Available In Consumer Services?

Published on: 26 November 2022 Last Updated on: 18 November 2024

How many jobs are available in consumer services?

As you are searching for the answer to these questions, I can think that you are thinking about considering customer service as your career option. Great that you are planning to take a step toward your goals.

But do you know what is greater?

The fact that you are searching for as much information as you can about the job profile you are thinking of trying. But just knowing the number of customer service jobs is not going to be enough if you are seriously planning to take over this profession.

You should know about each and every detail of it. So, along with giving answers to your question, I will also guide you with the essential details.

How Many Jobs Are Available In Consumer Services?

So, as we all know, consumer services job market is constantly changing. As per the reports of 2020, The United States BLS or U.S. Bureau of Labor Statistics, there were more than 2.9 million jobs in the field of consumer service.

Obviously, the number has changed, and also the market. Standing in 2022, you obviously can expect more jobs in consumer service. Here is a breakthrough of the approximate consumer service jobs available in different categories.


Job Type	Available Jobs (Approx.)
Social Media Customer Support	50,000+
Help Desk Technician	875,700+
Hotel Concierge	33,560+
Flight Attendants	106,300+
Host/Hostess	324,690+
Customer Service Manager	210,000+
Retail Salesperson	594,400+
Customer Service Representative	2,000,000+
Receptionist	1,037,00+

What Are Consumer Services?

It doesn’t matter what business you are sunning; your consumers are the lifeline of your business. And that is why serving them and pleasing them should always be your prime goal.

And…

It is for most businesses.

Consumer services is a particular type of service that a business offers their consumers or customers in order to let them know about the business and the relevant information they need to know. Here are the things that consumer services take care of.

Placing online orders.
Assisting customers in purchasing or getting a service.
Restaurant reservations and hotel booking.
Solving issues that they are experiencing with services or products.

What Are The Available Jobs In Consumer Service?

Obviously, just like any other industry, or job section, consumer services also have several types of job profiles. Some of the most common ones are salespeople, customer service representatives, and marketing professionals.

All these types of job profiles typically involve interacting with customers along providing them with the necessary information about the services and products. Apart from these, there are some more consumer service jobs available in the market, such as managing retail stores, working in call centers, or coordinating events.

It doesn’t matter what type of consumer service jobs you are interested in; you will find several job opportunities to explore. I thought, “How many jobs are available in consumer services?” it would be best if you know about some job roles in detail.

So, let’s have a look at the most popular job profiles in consumer services.

Customer Service Representative

This professional is responsible for offering assistance to customers who have queries or concerns about the company’s services and products. Customer support representatives might also be responsible for handling customer complaints along with providing solutions when needed.

1. Salesperson

This particular professional is responsible for promoting and obviously selling the services and products of the company. They might work in a retail setting, or they also can travel in order to meet potential customers. Being a salesperson, you have to be able to communicate effectively with customers and close a deal.

2. Marketing Professional

Now come to the marketing professional. Many of us have a vague idea about what a marketing guy does. This professional is responsible for creating and also executing marketing campaigns which will promote the products and services of the company. Here, you need to create persuasive marketing materials along with communicating with customers.

3. Retail Store Manager

Obviously, just the way you might have seen your retail store manager, they are responsible for overseeing the day-to-day operations of a retail store. They also might need to take care of hiring and training employees, handling customer inquiries, and stocking shelves. At every time, this professional needs to manage a team efficiently along with making sure the smooth operation of the store.

4. Call Center Representative

When it comes to handling customer complaints and inquiries via telephone, a call center representative is appointed for the role. In addition to these, these professionals might also be responsible for providing information about the services and products. They typically need to work in a call center environment.

The Income Range Of Consumer Services Professionals

For different job profiles, you will get different salaries. Still, the average salary for a consumer service professional is around $36,920 per year for consumer services professionals in the United States.

Usually, the salary is determined on the basis of the education, location, and experience of the candidate and can range from $26,880 to $79,610 per year. Even a consumer services professional who is at the top can make $19 every hour on average.

Frequently Asked Questions (FAQs):

I have already provided you with the answer to your question, “How many jobs are available in consumer services?” Still, as you are searching for consumer service jobs, here are some answers to the most commonly asked questions.

Knowing these answers will help you to make a decision about your career. So, let’s check them out now.

Q1: What Percentage Of Jobs Are Customer Service?

Ans: A lot of jobs directly involve customer service. In fact, occupations which require all the skills of customer service accounted for about one-fourth of all employees as per the 2016 report. This report was generated by the United States Bureau of Labor Statistics (BLS)

Q2: What Jobs Are Related To Customer Service?

Ans: Basically, a customer service representative works with clients with orders, complaints, or needs for any type of information regarding services or products they have purchased from the organization. Those professionals also provide solutions for every specific situation and prioritize the requirements of customers at every step of the entire process.

Q3: What Are the Types Of Consumer Services?

Ans: Here are the 4 major types of consumer service fields.
• Leisure and hospitality.
• Education.
• Health and social.
• Retail and wholesale.

Q4: What Do All Consumer Services Jobs Have In Common?

Ans: The different types of consumer service jobs usually involve interacting with customers to offer them information about services and products. Some of the consumer services jobs might also include managing retail stores, coordinating events, and working in a call center.

Final Talks

So, along with getting the answer of “How many jobs are available in consumer services?” you also get to know some basic information about this job sector. So, now I believe you will be able to make the decision of whether you want to be in this field or not.

And in case you have any further queries or doubts, you can always leave that in the comment section. I will come up with a solution as soon as possible.

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Fast-Track Your Career: 7 Things You Should Know About Executive Coaching

What if you could get back double the money you invested? Would that be worthwhile to you? What if it weren't double, but five times what you put in? Very few people would oppose doubling their money. And not a single person would turn down the chance to multiply it by five. Because of this fact, executive coaching has become more popular in recent years. Today, many consider it an essential part of running a business. Just as calling the perfect play in football takes time and work with a coach, so too does running a large company. What other benefits can coaching provide? Here are some things you might not know about the profits it yields. What Coaching Isn't: In the early days of executive coaching, the word coaching wasn't in use yet. Instead, businesses hired counseling executives for managers to have one-on-one time with. These executives filled the role of a psychologist for the management staff. For a time, counseling had exclusive applications to business. 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What are the Different Consulting Jobs?

Becoming a consultant is a popular career choice now, but the variety of options available to you may leave you feeling confused. A consultant is a person who has achieved a level of expertise in a certain field. They use their expertise to enable their clients to perform better in their businesses and offer solutions to short-term and long-term problems. When starting out, a business or an entrepreneur may not know all the secrets about running a successful business. Even large organizations need to hire consultants from time to time to gain insights on projects and processes. But how do you know what kind of consulting is right for you? Before you can select your niche in the world of consulting, you'll first need to look into the different kinds of consulting jobs that are relevant and in demand. What is consulting and what kinds of consulting jobs are out there? A consultant is usually brought in when a business is facing a problem with operations. The kind of consultant brought in will depend on the kind of problem. A business that is looking for talented employees will hire a Human Resource consultant. A business that needs help with their technology will hire an IT consultant, and so on. Consultants are specialized in certain areas, and they strive to improve the client's business operations or increase sales and profits. They work by researching, analyzing, and offering actionable solutions to problems. A consultant isn't expected to have a diversified portfolio. The more specialized a consultant is, the bigger the expert they'll appear to be in their field. Some kinds of consultants, like a business consultant, can be an expert on many different areas of running a business. But they also have years of experience that offers them unique insights on running and managing businesses. 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How to Write an Effective Resume that Get Noticed?

It can be a challenge to get your resume noticed from the stack of resumes that reach the employers for one job posting. In this highly competitive market, the need to stay at an edge from other candidates is a must. Today, most of the organizations use an Applicant Tracking System (ATS) to shortlist resumes before they reach the human eyes. Remember, that no recruiter is working on just one opening and would have thousands of resumes to go through each day. Hence, it is necessary that you draft your resume in a way that it gets noticed within seconds of the employer glance. If you simply keep a track of little things on your resume, you can get a recruiter friendly resume. Here is how you can get draft a resume like this: 1. Keep it Simple: As easy it is for the reader to gather information from your resume, greater the chances of your resume getting shortlisted. Do not use any of your designing techniques on your resume. You can save them for your portfolio in case you belong to the design background. Simple format, simple language and easy on eyes are the key points you need to remember when drafting your resume. 2. Use of Bullets: Your resume should be presentable. For your resume, anything that is less is more. In order to describe your role to the employer, use crisp action-oriented sentences listed in bullets. 3. Ensure you Meet the Qualifications: When you are applying for a job, make sure you at least have the minimum qualification required for the role. Otherwise, applying to a role which does not match your qualifications is a waste of time, yours and the recruiters. Read also: How Studying Abroad Can Benefit Your Career 4. Use a Customized Resume: One of the biggest mistake that job seekers make is sending a generalized resume for every job that they apply. Do not make this mistake and customize your resume for every job that you apply. Personalizing leaves the impression that you are genuinely interested in the job thus increasing your chances of getting shortlisted. 5. Keep Your Focus on Accomplishments: The reader wants to know how good you were at your job and not just your roles and responsibilities. Keep your focus on your accomplishments in your resume especially the ones that relate directly to the job you are applying to. Read also: WordPress Developer: Job Profile And Key Responsibilities 6. Have a Skills Section: Having a separate skills section is a good way of gathering recruiters’ attention and conveying that you fit for the role. 7. Keywords: Keywords are important. Both for the ATS and the human eyes. Pick up relevant keywords from the job description and spread it across your resume in such a way that it does not look overloaded or stuffed in. Be smart and check out samples before you apply using this resume. 8. Include Numbers and Facts: Getting business for an organization is the key factor that can easily get you shortlisted. If you have a role that involves numbers, include the numbers that show your positivity. Quantifiable achievements on resumes are a sure short way of creating an effective resume. 9. Remove Non-Essential Information: Your resume is a professional document and not personal. Hence, you need to stick to information that is suitable for the job you are applying to. If you have a work history of more than 10-15 years, you should pick the most relevant or most recent (whichever is applicable) to apply to this job. 10. Create a Career Summary: A recruiter spends hardly 6-7 seconds on your resume. If you can give him the required information in that amount of time, you definitely have an effective resume. To do so, have a career summary that includes the answer to a simple question “why are you a perfect fit for this job” 11. Make Sure there are No Errors: Any error, small or big on your resume can play a differentiating role for your job application. Hence, before you hit the apply button, ensure there are no spelling, grammar or typo errors in your resume. Typos or any type of silly errors in your resume are a big turn-off for the employers. 12. Include a Cover Letter: Often there is information that you want to share with the recruiter but the one-page resume does not give you enough bandwidth for the same. Include a cover letter that introduces you to the employer and shares information that you were unable to include in the resume. Make sure that your resume keeps in with these basic points. Build your network and connect with people in the industry for better job search. Good luck in your career search.

How Many Jobs Are Available In Consumer Services?

How Many Jobs Are Available In Consumer Services?

What Are Consumer Services?