How Many Jobs Are Available In Consumer Services?

Published on: 26 November 2022 Last Updated on: 18 November 2024
How Many Jobs Are Available In Consumer Services

How many jobs are available in consumer services?

As you are searching for the answer to these questions, I can think that you are thinking about considering customer service as your career option. Great that you are planning to take a step toward your goals. 

But do you know what is greater? 

The fact that you are searching for as much information as you can about the job profile you are thinking of trying. But just knowing the number of customer service jobs is not going to be enough if you are seriously planning to take over this profession. 

You should know about each and every detail of it. So, along with giving answers to your question, I will also guide you with the essential details. 

How Many Jobs Are Available In Consumer Services?

 How Many Jobs Are Available In Consumer Services
Image Source: www.articledesk.net

So, as we all know, consumer services job market is constantly changing. As per the reports of 2020, The United States BLS or U.S. Bureau of Labor Statistics, there were more than 2.9 million jobs in the field of consumer service. 

Obviously, the number has changed, and also the market. Standing in 2022, you obviously can expect more jobs in consumer service. Here is a breakthrough of the approximate consumer service jobs available in different categories.

Read More: Is Consumer Services A Good Career Path?

Job TypeAvailable Jobs (Approx.)
Social Media Customer Support50,000+
Help Desk Technician875,700+
Hotel Concierge33,560+
Flight Attendants106,300+
Host/Hostess324,690+
Customer Service Manager210,000+
Retail Salesperson594,400+
Customer Service Representative2,000,000+
Receptionist1,037,00+

What Are Consumer Services?

What Are Consumer Services

It doesn’t matter what business you are sunning; your consumers are the lifeline of your business. And that is why serving them and pleasing them should always be your prime goal.

And…

It is for most businesses.

Consumer services is a particular type of service that a business offers their consumers or customers in order to let them know about the business and the relevant information they need to know. Here are the things that consumer services take care of. 

  • Placing online orders. 
  • Assisting customers in purchasing or getting a service.
  • Restaurant reservations and hotel booking.
  • Solving issues that they are experiencing with services or products.

What Are The Available Jobs In Consumer Service?

What Are The Available Jobs In Consumer Service
Image Source: group.emmi.com

Obviously, just like any other industry, or job section, consumer services also have several types of job profiles. Some of the most common ones are salespeople, customer service representatives, and marketing professionals.

All these types of job profiles typically involve interacting with customers along providing them with the necessary information about the services and products. Apart from these, there are some more consumer service jobs available in the market, such as managing retail stores, working in call centers, or coordinating events.

It doesn’t matter what type of consumer service jobs you are interested in; you will find several job opportunities to explore. I thought, “How many jobs are available in consumer services?” it would be best if you know about some job roles in detail.

So, let’s have a look at the most popular job profiles in consumer services.

Read More: What Companies Are In The Consumer Services Field?

Customer Service Representative

This professional is responsible for offering assistance to customers who have queries or concerns about the company’s services and products. Customer support representatives might also be responsible for handling customer complaints along with providing solutions when needed.

1. Salesperson

 Salesperson
Image Source: www.elevatecorporatetraining.com.au

This particular professional is responsible for promoting and obviously selling the services and products of the company. They might work in a retail setting, or they also can travel in order to meet potential customers. Being a salesperson, you have to be able to communicate effectively with customers and close a deal.

Read More: Top User Tips For Getting Started With Salesforce

2. Marketing Professional

Marketing Professional

Now come to the marketing professional. Many of us have a vague idea about what a marketing guy does. This professional is responsible for creating and also executing marketing campaigns which will promote the products and services of the company. Here, you need to create persuasive marketing materials along with communicating with customers.

Read More: Third-Parties And Supporting Marketing Presence

3. Retail Store Manager

 Retail Store Manager
Image Source: www.google.com

Obviously, just the way you might have seen your retail store manager, they are responsible for overseeing the day-to-day operations of a retail store. They also might need to take care of hiring and training employees, handling customer inquiries, and stocking shelves. At every time, this professional needs to manage a team efficiently along with making sure the smooth operation of the store.

4. Call Center Representative

Call Center Representative

When it comes to handling customer complaints and inquiries via telephone, a call center representative is appointed for the role. In addition to these, these professionals might also be responsible for providing information about the services and products. They typically need to work in a call center environment.

The Income Range Of Consumer Services Professionals

For different job profiles, you will get different salaries. Still, the average salary for a consumer service professional is around $36,920 per year for consumer services professionals in the United States.

Usually, the salary is determined on the basis of the education, location, and experience of the candidate and can range from $26,880 to $79,610 per year. Even a consumer services professional who is at the top can make $19 every hour on average. 

Frequently Asked Questions (FAQs):

I have already provided you with the answer to your question, “How many jobs are available in consumer services?” Still, as you are searching for consumer service jobs, here are some answers to the most commonly asked questions. 

Knowing these answers will help you to make a decision about your career. So, let’s check them out now. 

Q1: What Percentage Of Jobs Are Customer Service?

Ans: A lot of jobs directly involve customer service. In fact, occupations which require all the skills of customer service accounted for about one-fourth of all employees as per the 2016 report. This report was generated by the United States Bureau of Labor Statistics (BLS)

Q2: What Jobs Are Related To Customer Service?

Ans: Basically, a customer service representative works with clients with orders, complaints, or needs for any type of information regarding services or products they have purchased from the organization. Those professionals also provide solutions for every specific situation and prioritize the requirements of customers at every step of the entire process. 

Q3: What Are the Types Of Consumer Services?

Ans: Here are the 4 major types of consumer service fields. 
• Leisure and hospitality. 
• Education.
• Health and social.
• Retail and wholesale. 

Q4: What Do All Consumer Services Jobs Have In Common?

Ans: The different types of consumer service jobs usually involve interacting with customers to offer them information about services and products. Some of the consumer services jobs might also include managing retail stores, coordinating events, and working in a call center. 

Final Talks

So, along with getting the answer of “How many jobs are available in consumer services?” you also get to know some basic information about this job sector. So, now I believe you will be able to make the decision of whether you want to be in this field or not. 

And in case you have any further queries or doubts, you can always leave that in the comment section. I will come up with a solution as soon as possible.

Read Also:

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Related

unique interview questions to ask employer

55+ Unique Interview Questions to Ask Your Future Employer

Unique interview questions to ask employer? But are you supposed to ask questions as a candidate? Who said an interview is a one-way process? As a potential candidate, are you only there to answer their question and prove your worth? Please remember you are also assessing the workplace to understand whether the workplace is fit for you. It would help if you asked questions to ensure you are joining the right place. Now, we all know basic questions like job roles and salary negotiation. However, asking the right questions can improve your interview experience. The to-and-fro communication can create a memorable experience for your employer, compelling them to give you a callback. Therefore, swallow your anxiety and start making the most of your interview. Especially if this is your ultimate dream job and you are well prepared to get it. However, you shouldn’t have to think and prepare these questions when you can get a compiled list from your predecessor all over the internet. So, without further ado, let’s get into the unique interview questions to ask the employer. Unique Interview Questions to Ask Employer – 10 Questions About the Work Here are the ten unique questions you can ask about the work. Because asking questions should also be a part of your interview prep. 1. Do you offer opportunities for cross-departmental collaboration, and how can I get involved in such projects? 2. How does the company measure success in this role, both in the short term and long term? Plus, are they just quantitative, or their qualitative measures as well? 3. Can you please share an example of a recent project where the team exceeded expectations? What made it successful? 4. How does the company prioritize work-life balance, and are any specific practices or policies in place to support it? 5. What are the most significant challenges the team is facing? Additionally, how can we overcome it with my skills? 6. How does the organization encourage continuous learning and development within the team? 7. What role does innovation play in our department, and how do you typically receive new ideas from employees? 8. Can you give me an insight into the company’s long-term vision and how my role fits into achieving those goals? 9. What key skills have led to success for individuals in this role or in this company? 10. How does the company approach feedback and performance reviews? Additionally, what can I expect in terms of ongoing communication and support? Unique Interview Questions to Ask Employer – 10 Questions About Your Team If you are going for a role that requires you to hold a leadership position, or you are a fresher joining a new team, understanding your team is important. Therefore, queries about your team should be one of the crucial questions to ask in an interview. 1. What is the current team strength, and how can I help leverage the strength for optimal growth? 2. How about conflict? Is the team more prone to conflict? If yes, how can I help deal with any form of disagreement? 3. What is the current team dynamic? What kind of personalities am I going to encounter? 4. Can you tell me your team's immediate priorities? 5. Is the team currently dealing with any problem delaying its productivity? Can I help the team in any way? 6. What about success? How do we acknowledge & celebrate the big and small successes as a team? 7. Does the team conduct meetings to understand the different challenges each member faces or what the team is facing in general often? 8. How does the team show their support to each other in terms of professional and personal problems? 9. Do we have access to professional tools? Is the senior management willing to take suggestions regarding paid tools that can ease the team’s work? 10. Finally, what unique role does each member play in the team besides their everyday job role? Unique Interview Questions to Ask Employer – 10 Questions About Your Own Future & the Company’s We all join an office with a certain personal plan. Therefore, questions confirming that your plan aligns with a company’s are important. Think about asking at least one or two of the following questions. 1. I have a two-year plan. If I plan to stay in this company for the next two to three years, what opportunities can help align my personal plan? 2. What is the minimum time for a promotion? Plus, is there any exceptional case for this? 3. Are there any upcoming projects in which I can take an active part and improve through real-time experience? 4. How do you see me grow in your company? What are you expecting from me in terms of career growth? 5. In my potential job role what are some of the analytical or conceptual skills you expect me to improve? 6. How often will the senior management or my team manager give me feedback on my work? 7. Is there any soft skill I need to build to do better in my current team? 8. How does the company encourage employees towards creative challenges & innovations? 9. Is there any current roadmap for the company’s growth? 10. How frequently do you reassess roles & responsibilities within a team or even cross-team? Unique Interview Questions to Ask Employer – 10 Questions to Ask About the Office Environment No matter how good the role, team, or salary is, getting your job done every day could be detrimental if you are not getting a positive environment. Therefore, try to sneak in some of these questions regarding the office environment. 1. What is the company doing to improve cross-team & employee bonding? 2. Is there any strict policy against office politics & discrimination that can create an unhealthy working environment? 3. Has the company implemented a POSH (Policy of Sexual Harassment)? 4. What are some of the unspoken rules & disciplinary measures on the office floor that I should be aware of? 5. Can you please tell me some of the new changes made in the office policy to improve the overall environment? 6. What about hybrid work? Will I be asked to come to the office for a few days without prior notice? 7. When working from home am I permitted to leave town, or do I need to place an official notice? 8. What is the policy regarding informal networking post office hours with my team for relationship-building? 9. How about office desk personalization? Is there any formal or informal policy regarding it? 10. What is the balance between formal & informal communication in the team? 10 Challenging Questions – Questions about Challenges These unique interview questions cannot end without asking some of the questions regarding the corporate challenges of the company. After all, no job is all bed of roses and sunshine. Yes, there will be challenges, the trick is always to be aware of the common problems. These questions are also important to ask if you want to detect some interview red flags early on. What are the most significant challenges this team currently faces, and how are they being addressed? Can you share an example of a recent challenge the company overcame and the lessons learned from it? What are the biggest challenges you foresee for someone stepping into this role? How does the company approach problem-solving when faced with unexpected challenges? What are some common challenges new employees face during their first six months here? How does the company support employees in overcoming challenges related to work-life balance? What are the main obstacles the company anticipates in achieving its long-term goals? How does the leadership team communicate and manage challenges affecting the company? What strategies are in place to handle rapid growth or expansion challenges? Can you describe a time when the company faced a major challenge that tested its core values? How was it handled? What’s Next – 5 Next Steps About the Interview Process Finally, let’s get into the top questions to help you understand what comes next in the interview process. 1. What is the next step of this interview process? 2. When can I expect to hear from you again? 3. Will you let me know the results even if I am not accepted for the role? Plus, how long will that take? 4. What is a good time before I could follow up? 5. Can I share any further documents with you? Finally, do more than lead the interview with your own queries. Yes, also show gratitude towards the interviewers and thank them for their time. You can also send them a thank you mail 24 hours after the interview. Remember this mail is not a follow-up to the interview. Yes, you can subtly ask about the results, but the subject matter of the mail would be a simple thank you. The Final Note! Remember, an interview is as much about you evaluating the company as it is about them assessing you. By asking thoughtful and unique questions, you demonstrate your genuine interest and gather crucial information to make an informed decision. Whether it’s about the role, team dynamics, or company culture, your inquiries can uncover the deeper realities of the workplace. Use this opportunity to ensure the company aligns with your career goals and values. And don't forget to express your gratitude for the interview opportunity—your positive demeanor can leave a lasting impression. Good luck! Read Also: Red flags of a job interview: 8 reasons to turn down an offer 6 Things You Must Do to Prepare for a Video Interview

READ MOREDetails
Personal branding

How Personal Branding Online Can Help Your Job Search

Every day, you see brands, you wear brands, you use brands, and you eat and drink brands. Business branding is everywhere. You are also a brand. Personal branding is especially useful when you’re job hunting or promoting yourself for other reasons. It’s up to you to craft your personal brand so that it conveys what you want it to convey. What is a personal brand? Your personal brand is the combination of factors that create an impression of you in the minds of other people. It’s your values, strengths, personality, passions, and all the other characteristics that people see in you. You don’t need a logo, and your resume is only a part of your personal brand. You are a complete package. When you develop your personal brand, you shape it to help your best qualities stand out. You can shape it differently for different purposes to show employers and others who you are. How a personal brand can help you How many times have you had what you thought was a successful job interview, knowing that you were fully qualified for the job – and you didn’t get it? It used to be that a good resume and a suitable personality were all you needed to get the job you wanted. These days, employers look further. When they research applicants online, they may find LinkedIn profiles, Facebook profiles, articles that you wrote, questionable photos, snide remarks on Twitter that you posted, and so on. In fact, almost 80 percent of recruiters are required to look into your online reputation to see if there are any red flags. Your personal brand helps you set yourself apart from others. Chances are that your competitors have already built their personal brands, making it easier for hiring managers to make decisions about them. One of them may have been hired for your dream job. A well-developed personal brand can also help you with these endeavors: Getting job promotions Having recruiters notice you Receiving recognition in your field Developing industry connections Attracting clients Strengthening your desirable qualities Reaching your goals more easily How to develop a personal brand First, identify the elements of your personal brand. You are a brand product, and you need to know how to describe it. You need to know what skills, strengths, talents, and experience you offer, what accomplishments show what you can do for others, and what are your core values and passions are. You need to be able to explain your goals and decide what you want to people to recognize you for. The answers to those questions form the unique package that is you. Once you’ve identified these traits, you need to package and publish them. There’s a bunch of different ways to go about this. LinkedIn is a key part of your personal brand. Prospective employers and clients will look for you and expect to see you there. Spend time writing a profile that shows off your personal brand. Review and update it regularly. Take part in LinkedIn discussions. Quality contributions will make people notice you and view your LinkedIn profile. Create profiles and take part in other social media platforms as well. Keep personal posts private so that professional connections see only posts that contribute to your personal brand. Applicants who have a personal website are more likely to be hired than those who don’t have one. Use your website to draw attention to your accomplishments, and keep it updated. If you write well, consider having a blog. A blog with industry-relevant articles can go a long way to building your credibility and attracting job offers. How to use your personal brand Now it’s time to create a resume that highlights the characteristics that form your personal brand. Use it to help employers understand your unique qualities that are relevant to their needs. Today’s resumes are more than lists of past jobs and responsibilities. Start your resume with a personal statement that describes your brand and what you offer of value to employers. Have a bulleted list near the top of the first page with accomplishments that illustrate your proficiency. Hand in hand with resume writing is researching target employers. Read their job ads carefully, and shape each resume to underscore the aspects of your personal brand that can best meet their challenges. Research jobs not only on large aggregate sites but also on local job boards. If you live in New York, for example, search the ads for jobs in your field at New York Jobs. You can also post your resume online. Choose a version that will appeal to the majority of employers you’re targeting. Let recruiters and your personal contacts know that you’re looking for a new position. When they understand your personal brand, they’re better able to recognize potential job matches. Networking groups may also help you find the right connection. Continue to take part online, monitor your social media presence, and write in your blog if you have one. Hiring managers and recruiters could be searching for you online at any time. Continue to connect with more people online. Past colleagues and supervisors, college alumni, people in your networking groups, and other people in your field can be valuable connections. Help them when you can, and they’ll want to help you. Read also: How is Social Media Playing A Role In Career Building?

READ MOREDetails
what do consumer non-durables jobs pay

What Do Consumer Non-Durables Jobs Pay?

What do consumer non-durables jobs pay? If this is something that you are searching for, then you have reached the right place. After the pandemic of 2020 caused due to the outbreak of the Covid-19 virus, a lot of people started to look for jobs across various fields. This is mostly because of the large wave of unemployment that took over the world during the lockdown globally. If you are someone who is searching for jobs in consumer non-durables, then you need to do one thing. And that is to keep reading this article till the end… What Are Consumer Non-Durables Jobs? In order to know what are the jobs that are present in this line, you need to know what is the consumer non-durable. So here I go. Consumer non-durables are the items that are good or items that have a very small lifespan. This means that consumers do not use this for a very long time. They are not very durable, needless to say. Therefore, these goods are considered to be consumer non-durables. The goods that are non-durables generally need to be used up before or in less than three years. These are the items that are produced in very large quantities, but at the same time, these goods are cheaper to produce and purchase. These goods are different from consumer durable goods, which last for more than three years. Some examples of consumer non-durables are packaged and non-packaged goods like food, drinks, laundry detergents, etc. You must have heard the names of companies like Coca-Cola, Pepsico, Nestle, and Unilever. These are all the companies that deal with consumer non-durables. Answering The Question, “What Do Consumer Non-Durables Jobs Pay?” Now that you know what the consumer non-durable job is, it is time for you to know about the jobs that pay well in the field of consumer non-durables. If you are thinking, “is consumer non-durables a good career path,” then the answer is YES! And one of the main reasons for that to happen is because this job pays you a lot of money. But, at the same time, there is also a huge variety of jobs that are available in this field of work. Typically the consumer non-durables jobs pay you nearly $41,500 on an average per year. However, that does not mean that this is the only money that you can make in this line or sector. There are many people working in this area that make nearly $100,000 on an average every year. The money that you make depends on your rank or position or your job role. One of the main reasons why the companies on consumer non-durables pay well is because the companies do not always need experienced or skilled labor or employees all the time. For example, there are many people who have gotten a job in the consumer non-durables sector without having any prior experience. Jobs Available In The Consumer Non-Durable Sector There are many jobs that are available in the line of consumer non-durables. Here is a list of some of the jobs that pays you well in this line: JOB ROLESAVERAGE SALARYENTRY LEVEL SALARYRestaurant General Manager$54,000$72,000Sales Representatives$62,000$50,000Food and Beverage Manager$53,000$39,000Food Technologist$63,000$39,000Chef$47,000$32,000Beauty Consultant$33,000$30,000Grocery Associate$31,000$29,000 Consumer Non-Durable Companies Procter & Gamble Company Nike Nestle AG Loreal Pepsico Coca-Cola Company Unilever Group Philip Morris International Anheuser-Busch Inbev Christian Dior Procter & Gamble Company Market Cap (Sep-01-2021): 345.770 Billion USD Revenue: 70,950 Million USD (Year Ending: Jun-2020) Net Income: 13,030 Million USD (Year Ending: Jun-2020) Number of Employees: 99,000 (As of 2020) Nike Market Cap (Sep-01-2021): 260.800 Billion USD Annual Revenue in USD: 37,420 Million USD (May 2020) Annual Net Income in USD: 2,530 Million USD (May 2020) Number of Employees: 75,400 (2020) Nestle AG Market Cap (Sep-01-2021): 348.550 Billion USD Annual Revenue in USD: 92,301 Million USD (Year Ending: Dec-2020) Annual Net Income in USD: 13,242 Million USD (Year Ending: Dec-2020) Number of Employees: 291,000 (December 2019) Loreal Market Cap (Sep-01-2021): 262.430 Billion USD Annual Revenue: 33,028 Million USD (Year Ending: December 2020) Annual Net Income in USD: 4,172 Million USD (Year Ending: December 2020) Number of Employees: 88,000 (As of December 2019) PepsiCo Market Cap (Sep-01-2021): 216.150 Billion USD Annual Revenue in USD: 70,370 Million USD (Year Ending: Dec-2020) Annual Net Income: 7,120 Million USD (Year Ending: Dec-2020) Number of Employees: 263,000 (2019) Coca-Cola Company Market Cap (Sep-01-2021): 243.070 Billion USD Annual Revenue: 33,010 Million USD (Dec-2020) Annual Net Income: 7,750 Million USD (Dec-2020) Number of Employees: 86,200 (in 2019) Unilever Group Market Cap (Sep-01-2021): 145.300 Billion USD Annual Revenue in USD: 59,850 Million USD Annual Net Income in USD: 6,529 Million USD Number of Employees: 149,000 (2020) Phillip Morris International Market Cap (Sep-01-2021): 160.530 Billion USD Annual Revenue in USD: 28,690 Million USD (year ending in Dec-2020) Annual Net Income in USD: 8,030 Million USD (year ending in Dec-2020) Number of Employees: 71,000 (2020) Anheuser-Busch Inbev Market Cap (Sep-01-2021): 123.700 Billion USD Annual Revenue in USD: 46,880 Million USD (Year Ending: Dec-2020) Annual Net Income in USD: 1,400 Million USD (Year Ending: Dec-2020) Number of Employees: 170,000 (December 2019) Christian Dior Market Cap (Sep-01-2021): 139.230 Billion USD Annual Revenue in USD: 63,331 Million USD (Year Ending Dec-2019) Annual Net Income in USD: 3,437 Million USD (Year Ending Dec-2019) Number of Employees: 163,309 (2019) Frequently Asked Questions (FAQs):- As you have reached almost the end of this blog, I hope that most of your queries have been cleared. However, in case you want some more information regarding the same topic, here are some of the questions that readers frequently ask about what do consumer non-durables jobs pay. You might want to check them out. 1. What Is The Highest Paying Job In Consumer Non-Durables? Ans: Some of the highest-paying jobs in the line of consumer non-durables are:➊ Human Resource Manager➋ Food and Beverages Manager➌ Digital Designer➍ Chemical Engineer 2. What Is The Meaning Of Non-Durables? Ans: Non-durables or consumer non-durables are the items that the consumers do not use for a very long time. These are the goods that the consumers use in less than three years. Some of them are laundry detergents, packaged goods, drinks, etc 3. What Are Examples Of Consumer Durables? Ans: In case you are searching for an example of consumer durables, you have reached the right place. These are the items that the consumers have used for more than three years. Here are some of the examples of consumer durables:➊ Computer➋ Air conditioners➌ Refrigerator➍ Dryers➎ Cars Wrapping It Up! Non-durables are the goods or items that the consumers use up in less than three years. These items can be the packaged goods that have an expiry date on them. Needless to say, there are several types of jobs that are available in the line of consumer non-durables. If you were looking for the answer to what do consumer non-durables jobs pay, I hope that you found this article to be of help. Also, if there are any other queries related to the same, feel free to write them down in the comment section below. Read Also: Best Paying Jobs In Energy Best Paying Jobs In Electric Utilities Central Are Commercial Banks A Good Career Path?

READ MOREDetails