Is Consumer Services A Good Career Path?


03 September 2022

Job & Career

is consumer services a good career path

Each and every occupation has its perks. Consumer services offer a good headstart for people starting their careers in the field. Also, there is a promised and good growth potential in this sector.

The service sector of an economy is divided into three different categories.

  1. Business services.
  2. Public services.
  3. And consumer services.

Many of us tend to confuse consumer service with customer service ( which is about helping customers before and after purchase). Consumer services are intangible, and they are often produced, served, and consumed at the same time.

But, is consumer services a good career path? What are the good sides and the disadvantages of a career in the consumer service platform? If you have similar queries, then this article might be helpful.

What Is Consumer Service?

What Is Consumer Service?

Consumer services (again, not to be confused with customer services) focuses on intangible services that derive value from different intangible experiences, outcomes, or processes. Such services have no physical experience.

If you want examples, we can name a few familiar consumer services that we are familiar with,

  • Computer software,
  • Consulting,
  • Health care,
  • Accounting,
  • Education,
  • Insurance,
  • Investment banking etc.

Some jobs in the consumer service sector might also require you to work in call centers, and they might be based in retail stores. In some cases, you might be required to work from your home. A basic skill needed in the consumer service sector is good communication and problem-solving. Industrial services and consumer services differ from each other. Below is a detail,

Consumer Services Examples

Some examples of consumer service jobs can be found in different industries. Below are some industries you might want to check out,

1. Retail


In the retail industry, businesses create and sell products and services for personal use. If we calculate in the US, there are more than 3.8 million retail businesses. These consumer services in the retail sector employ around 44 million people. As a result, it is one of the biggest private sectors.

2. Healthcare


Health care services also come under the consumer service sector. The healthcare sector offers an assured answer to your question – “is consumer services a good career path?” there are different consumer services in this sector that are indispensable. You can find consumer service jobs in these sectors under healthcare services,

  • Rehabilitative
  • Emergency
  • Home care
  • And long-term treatments

3. Education


There are plenty of job opportunities in the healthcare service sector. But, the education sector is not devoid of consumer service occupations. You have jobs in universities, colleges, and schools.

4. Hospitality


Hospitality is the host of a huge service industry and is comprised of food and beverages, travel and tourism, lodging, and more. All of these feeds are interconnected to each other. There are many job opportunities in hospitality as a consumer service professional.

Similar to these sectors, consumer service jobs are available in Information technology, finance, product as services, and professional service sectors.

So, Is Consumer Services A Good Career Path In 2024?

Consumer services is a good career path in 2024 for those who enjoy interacting with people and solving their needs. Consumer services is a broad sector that includes a wide range of careers focused on delivering consumer services and support, such as customer service, sales, retail, marketing, product development, research and development, and operations. 

Of course, there are also some challenges and drawbacks to working in consumer services, such as dealing with difficult customers, working under pressure, and facing competition. However, these can be overcome with the right skills and mindset, and by seeking training and support from employers or colleagues.

Some of the benefits of pursuing a career in consumer services are:

Job security

Many consumer services, such as health care and banking services, are essential for people’s daily lives, so the demand for these services is likely to continue regardless of economic conditions. Consumer services industries are also constantly evolving and innovating, creating new opportunities for skilled workers.


Many jobs in consumer services offer flexible work schedules, making it easier to balance work and personal life. Some jobs also allow remote work or digital delivery, which can increase convenience and efficiency. There are also various types of jobs in consumer services, allowing candidates to choose positions that suit their interests and strengths.

Growth opportunities

There are many career growth and advancement opportunities in the consumer services industry, with many entry-level positions leading to management positions. Consumer services roles also help to develop transferable skills, such as communication, problem-solving, and conflict resolution, which can benefit any profession.

Meaningful work

Consumer services roles play a crucial role in ensuring customer satisfaction and building brand loyalty, making it a meaningful career choice. Consumer services professionals can also make a positive impact on society by supporting local businesses and communities, reducing waste and clutter, and promoting health and wellness.

Jobs Available In The Consumer Service Sector

Now, with a clear idea about the consumer service sector, we are ready to explore the job opportunity in the consumer service sector.

This type of service has a wide range. The consumer service sector is the largest sector in the world, where jobs range from garbage cleaning to offering brain surgery. In the US alone, this sector has a wide range of jobs lined up, taking up almost 50% of the total available jobs in the US.

Different types of jobs are available in education, health, retail, and other different sectors. Teaching students, student counseling, and financing loans for students are intangible services produced and consumed simultaneously.

So, is consumer services a good career path? Yes, it is a viable option, given the number of variable job opportunities in different sectors. Salespersons and customer service representatives also come under consumer service.

Pros And Cons Of The Consumer Service Sector

Here are some pros and cons of the consumer service sector –


  • There are countless opportunities of working in the consumer service sector.
  • Low academic degree requirements make it a great place to start your job.
  • You can build interpersonal skills dealing with different types of clients.
  • Workers have opportunities to earn bonuses and commissions.


  • Sometimes it may not seem consistent. You have to deal with multiple and frequent changes in the business. This could often seem frustrating.
  • The working hour is not regular sometimes. You might have to work on holidays and weekends.
  • Professionals in this industry often face burnout and stress.

Frequently Asked Questions (FAQs):

Here are some frequently asked questions about the consumer service sector that I have answered below.

Q1. What Career Path Is Customer Service?

Consumer service is a good career option. If you have good communication and problem-solving skills, you can choose customer service jobs. As a customer service provider, you have to help customers before and after the purchase of a certain product or service.

Q2. What Are Examples Of Consumer Services?

Consumer services are the type of job where employees offer intangible services. These services are typically produced and consumed simultaneously. Some common examples would be auto repairs, haircuts, healthcare, education, landscaping, or pet sitting.

Q3. What Companies Are In The Consumer Services Field?

Here are some companies that we can take as examples of consumer service companies,
. Talkdesk
2. Kasisto
. Acorns
. Walmart
. Apple
. Amazon
. Innovaccer
. Pfizer
. Thumbtack
0. Babylon Health
1. N26

Q4. Is Customer Service And Consumer Service The Same?

Consumer services and customer services are different. Customer services aim to support customers before and after the purchase of a specific product or service. However, consumer service is about providing intangible services like auto repairing or haircuts.

Is Consumer Services A Good Career Path? – Verdict

There are some pros and cons. But consumer service industries are great to start your career in. You might start at an entry-level job, and you will rise through the ranks and can eventually make a profitable career out of it. Truthfully, consumer services are a good career option. In this sector, you get to work with new people and multiple people every day.

In this article, I have explained several reasons why it is a good career path. Also, the number of jobs in this sector is multiplying every year. Did this article help? Please share y our feedback with us in the comment. You can also leave your queries regarding the same.

Read More:

Shahnawaz is a passionate and professional Content writer. He loves to read, write, draw and share his knowledge in different niches like Technology, Cryptocurrency, Travel,Social Media, Social Media Marketing, and Healthcare.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *


Data Scientist

How To Become A Data Scientist? Skills, Courses, And Institutions Explained

In recent times, data science has been everywhere. Businesses across the globe are turning to data science, which will help you to solve the most diversified issues out there. This situation has put data scientists in advantageous positions in terms of payment and employment.   Data scientists are part of the IT or data science team who can help analyze the data to provide the information. It allows the organization to make data-driven decisions and easily create strategic plans.   With the network economy's improvement, the data generation pace has increased. This leads to the single step of strengthening the demand for other data scientists. Artificial Intelligence Architect leads to problem-solving with the help of high-quality technology. It would be the same for data scientists. After all, this can be a good career option for you.What Does A Data Scientist Do?After researching the facts, I developed significant factors for a data scientist. Below, I am going to discuss what a data scientist does.   After researching the facts, a data scientist can work intensely to understand and analyze the data, providing such actionable insights. In this business environment, they can work across several other teams where they will lay down the foundations for robust analytics. It means developing such significant strategies so they can easily capture, garner, and clear the cache from the range of several sources.   Aside from that, once they are done exploring and analyzing such data, they can quickly build several other solutions and efficiently communicate their findings to an extensive range of business fields.The Step-by-step Guide of How to Become a Data Scientist:Usually, many people are becoming interested in this data science domain. Below, I will discuss a step-by-step guide on how to become a data scientist.   1) Earn a Bachelor's DegreeSeveral data scientists can earn a bachelor's degree, preferably in science streams like engineering, IT, math, or other related fields. You will improve your problem-solving abilities after completing your bachelor's degree in quantitative domain.   This will only be possible through critical thinking and analytical skills, some of the most significant skills to possess as a data scientist. Aside from that, you might also pursue an internship during your bachelor's degree, which would help you to get an entry-level job in this domain.2) Get the CertificationsMultiple certifications will help you develop your skill set and showcase your interest. This way, you can become a data scientist for several other potential recruiters. A vast number of courses regarding data science and data analytics are available online on several different websites.In this case, you should consider joining any of these courses to develop your skills and chances of securing a job. This would apply to becoming a data scientist. After all, consider getting these certified by several other educational institutes in India. This also provides courses in data science.3) Gain Work ExperienceData Scientists continue to be in high demand across several other industries. You might consider getting other relevant experience as a data scientist by pursuing internships or entry-level jobs. This happens as a junior data analyst.On the other hand, gaining relevant work experience can help develop your skills. It means you must acquire corporate expertise.Also, if you are working in an entry-level position, several other businesses might provide on-the-job training and other certifications. This can lead to such significant promotions.4) Build Your PortfolioIt would help if you considered building a portfolio of some significant projects, which means you have previously worked. In this way, you can easily showcase your abilities to recruiters and gain an advantage over other candidates.After all, you can also include several other examples of projects through which you can manage this in previous organizations in the visual format. Likewise, you can also get assistance from different online resources on such things as templates to use while building your working portfolio.5) Pursue a Master's DegreeAnother best and most significant way to build your career in data science is to pursue your master's degree. In this case, pursuing your master's degree will quickly help you obtain a leadership position in the data science domain.Not only that but having a master's degree might also benefit you significantly from other data scientist candidates. This is mainly applicable while you are applying for higher-paying jobs.6) Pursue a DoctorateThere are several data scientists who also prefer to pursue their careers in computer science or other related fields. In this way, they can quickly achieve leadership positions in their organizations.   Above all, you can quickly get high-paying jobs. Even more, having a doctorate might give you a significant position as a nurse anesthetist through which you can earn a teaching position or a higher-paying role.What Is the Skill Set Required to Become a Data Scientist?If you want to become a data scientist, you must enhance several skills required in this domain. Below, I will discuss the skill set that you must have to become a data scientist.1) Technical SkillsIf you want to become a data scientist, then you must acquire some relevant data scientist skill set. It includes the following:Proficiency in other programming languages such as R or Python.You must acquire a strong knowledge of mathematics and statistics.Ensure you have experience with machine learning techniques and algorithms.Ensure you are familiar with data visualization libraries such as Tableau and Matplotlib.Ensure you can utilize several other big data technologies like Spark and Hadoop.2) Analytical SkillsData scientists have superior analytical skills, which helps them visualize problems. This happens from all possible angles. It provides several other solutions after evaluating and considering all other potential solutions.In this case, they review and check the accuracy of information and data. Aside from that, they have the analytical skills which would help them pursue their career seamlessly. They have the analytical skills that would help them do things seamlessly.After all, your ability to visualize numbers and analyze them to other mathematical relations can provide such solutions. Furthermore, this can help them become good data scientists with that visualizing power. This will also help them improve business-related management skills.Data Scientists might be required to work on multiple other projects with such strict deadlines. In this case, time management skills are essential to ensure they deliver on time. Aside from that, time management skills help data scientists efficiently use their time.Even more, they can quickly achieve the desired objectives and outcomes. It means preparing schedules, following them, and managing time effectively will help you assign a significant skill set and proficiency in time management skills.In ConclusionI have discussed the step-by-step guide of how to become a data scientist above in this article. Being a data scientist, you must be professional and must acquire significant knowledge of statistics, mathematics, and several domains like these.Aside from that, you also must gain knowledge about how to solve such complicated issues and ensure you have enough capacity to make data-driven decisions for your organization.I hope you found this article helpful. If you have queries, please comment below!Learn More About:How to Learn Artificial Intelligence And Machine LearningWhy More Students Are Choosing To Go After STEM Degrees?Why Is It Important To Study Masters’ Degree In Data Analytics?


I’m Being Overworked by My Employer – What Should I Do?

In our society, it can often feel like the only choices are working yourself to the bone, or death. In some cases, that may even be true – with all the inequalities people face in the workplace, it is hard not to find yourself in a position where you go to work, come home, sleep, then wake up and repeat. You have no time for anything else. Your constant exhaustion is not a figment of your imagination – you are being overworked.  In times like this, you might feel powerless. You need money to live comfortably, and you can only make money when you work. You do not want to lose your job and be faced with the daunting task of trying to find a new work in this economy. However, you do not have to take it lying down. There are things you can do to combat overworking in the workplace.1. Job Search If you truly feel you are being worked to the bone and do not see a light at the end of the tunnel, the first step is to consider searching for a job while you are still employed with your current job. If you find something suited to your skillset that sounds more flexible, then apply there so that you will not need to worry about not having work at any point. Find a field that works with your knowledge, but tends to have a high satisfaction level. For instance, home health agencies overworking their employees is a common occurrence. If you have any medical skills and wish to stay in that field, consider looking elsewhere. There is a dire need for medical services – you may be able to find something that works better for you.2. Speak to Your Manager/Supervisor Often, you might feel like just a number to your employee. The sad truth is that that is how it is at some companies. However, before taking drastic measures, talking to your supervisor may be the first step to lessening your workload and getting yourself a chance to breathe. All managers are different, but if you speak with a superior about feeling exhausted or overwhelmed, they may be able to re-designate workloads so you can take a breath without sacrificing your job.3. Make Lists Prioritize your work. This is another “first step” after you have realized how much your work is affecting you. If you can list everything you need to do in order of importance, you will have the makings of a plan on how to accomplish your goals in a timely manner that is not overwhelming. If you have multiple projects due all at once, that is a sure sign to speak to your supervisor – you should not have endless piles of work on your shoulders simply because you are good at your job.4. Learn to Say No You need to know your limits. Even if you feel like just a number, you have to know when you are near your breaking point. Sometimes, setting boundaries and protecting yourself means that you just have to say “no” when you are asked to take on more than is reasonable. If you have multiple supervisors, talk to the one(s) you are most comfortable with, or the ones that seem to have the best reputation. Tell them about how you are feeling, and if new projects fall on your lap that feels out of your control, talk to them before you even start. It will give them a chance to reassign if they can, and it will give you one less thing to focus on.5. Consider Legal Action If you feel like you are being worked beyond what you're agreed upon duties are, or you are constantly forced to work overtime without compensation, you may have grounds for legal action. This is, of course, the last case scenario, as it will cost money and damage to the reputation of the workplace. However, if you truly feel it is warranted, it is an option to consider. Overall, there are a few things you can do when you feel you are being overworked. Start small, like prioritizing and talking to managers, and if no change occurs, then it may be time for more. Remember: you are more than a number, you are a human being who deserves respect and a safe work environment.  Read Also : Traditional Job Interviews Will Be Dead By 2020 Ways To Take The Employee Appreciation To Next Level In Your Company Employee Monitoring Linked To Business Growth Things Every Employee Ought To Know About Medical And Family Leaves

Non-Physician Career Opportunities

Top Non-Physician Career Opportunities in the Healthcare Sector in 2021

Healthcare is a field that stretches to every region and sector. Gone are the days when only surgeons and physicians claim the spots of significant career paths in this domain.Previously, when anyone would think of a successful vocation, doctors would instantly come to mind. The amount of work and commitment that the jobs mentioned above require is astounding.Years and years of critical studies, practical learning, and research enable individuals to set foot in this particular field.However, now with the depth in healthcare, the number of career opportunities has multiplied tenfold. You can strive towards your desire to work for society in this area and avoid an immensely challenging process. All you need is commitment and dedication, and you will have innumerable opportunities at your doorstep.Here is a list of a few of the non-physician career openings in the healthcare field in 2021. 1. Paramedic:They are mainly on the front line and provide support in situations that need immediate medical attention. From transporting patients to hospitals to treating them with instant care, these people manage and see it all.The kind of experience and requirements that are essential for a paramedic depends on the prospective position. An initial and critical prerequisite in paramedical science helps individuals get employed as graduate paramedics or qualified. It could be a degree or even a diploma depending on the career path a paramedic is willing to pursue.A convincing reason why this field is rapidly on the rise is due to the COVID-19 pandemic. The entire world has been requiring urgent medical care, and only paramedics can come through and help in such situations.  2. Clinical Administrator: A clinical administrator is one of the most illustrious careers in healthcare.A crucial medical criterion like a master in healthcare leadership is the ground basis for it. It mainly includes guiding and providing professional leadership to medical staff and ensuring compliance with all essential medical standards. Being in the administration can give you a competitive edge.It helps you fully understand the operations and management of the entire system. Through the ultimate handling of risk management, you can train yourself to work in critical conditions. It can be very beneficial if you decide to switch jobs.The opportunity to grow further as clinical administrators are vast and can eventually lead to directorial positions in facilities. 3. Veterinarian:We live in a dehumanizing society. In a time like this, opting for a selfless profession is truly rare.Working for the welfare of the people is not sufficient, as working for animals is equally important. A career that has been gaining immense popularity in healthcare is a veterinarian. Most of them work in the private sector and ensure that our furry friends' health remains in optimal conditions.Additionally, other sectors also require this profession, such as rural veterinary work, under government agencies' supervision. With many people interested in animal adoption, the need for a vet has also increased rapidly over the years.However, becoming a certified vet is not easy. One has to go through rigorous training and experience to fulfill the basic requirements. 4. Occupational Therapist:One of the tremendous things about occupational therapists is that they have several career options and a satisfying salary. It makes them one of the top professions in the healthcare sector. They work in normal settings or on fields with their patients.With degrees like masters in social work online, there is ample room to work in different locations and explore the prospects. It equips a person to indulge in social work while developing the community and serving various sectors.Furthermore, they help people to recover from undesirable living conditions and improve their living standards. Between 2018 and 2028, the occupational therapists' field will grow by a whopping eighteen percent. For instance, occupational therapists help patients that have been diagnosed with Alzheimer’s.Thus, with an aging population, this field is bound to flourish. 5. Pharmacist: The job of a pharmacist is far more critical than we can imagine. They not only allot prescription medicines to patients but also carry vast knowledge about medical drugs.They regulate and monitor the use of safe and effective medications that circulate in the market. Every medical facility that has a hospital or clinic requires a qualified pharmacist inside the premises. Apart from this, they perform a crucial role in giving vaccinations and managing health and wellness inspections.Pharmacists are the ones who are authorized to verify the instructions passed down directly by the doctor, reading medications and other procedures. They not only prescribe medicines and monitor their flow but also research and develop new drugs.Furthermore, they work alongside vaccine researchers to develop vaccinations and immunizations against deadly viruses Conclusion: In today’s era, the healthcare field is rapidly gaining immense recognition and popularity. And for all the right reasons.Without the research and drastic developments in this field, we would not be able to tackle the pandemic and lose millions of lives, as was the case during the Spanish flu epidemic.However, due to healthcare professionals' diligent work and efforts worldwide, we could stand our ground and reduce the virus's fast spread.Among these healthcare professionals are many non-physician workers without whom the sector could not flourish properly.We have shared some of these positions above; however, there are many others out there. Nonetheless, all of them contribute directly or indirectly to the development and growth of communities.Read Also:B.Sc. Agriculture- An emerging career option in India Finding Your Dream Career: 5 Useful Tips for you to Research about a Company Before You Apply Tips to Explain with Your Web Designer for Starting the Job