How Many Jobs Are Available In Consumer Services?

Published on: 26 November 2022 Last Updated on: 09 December 2022

How many jobs are available in consumer services?

As you are searching for the answer to these questions, I can think that you are thinking about considering customer service as your career option. Great that you are planning to take a step toward your goals.

But do you know what is greater?

The fact that you are searching for as much information as you can about the job profile you are thinking of trying. But just knowing the number of customer service jobs is not going to be enough if you are seriously planning to take over this profession.

You should know about each and every detail of it. So, along with giving answers to your question, I will also guide you with the essential details.

How Many Jobs Are Available In Consumer Services?

So, as we all know, consumer services job market is constantly changing. As per the reports of 2020, The United States BLS or U.S. Bureau of Labor Statistics, there were more than 2.9 million jobs in the field of consumer service.

Obviously, the number has changed, and also the market. Standing in 2022, you obviously can expect more jobs in consumer service. Here is a breakthrough of the approximate consumer service jobs available in different categories.


Job Type	Available Jobs (Approx.)
Social Media Customer Support	50,000+
Help Desk Technician	875,700+
Hotel Concierge	33,560+
Flight Attendants	106,300+
Host/Hostess	324,690+
Customer Service Manager	210,000+
Retail Salesperson	594,400+
Customer Service Representative	2,000,000+
Receptionist	1,037,00+

What Are Consumer Services?

It doesn’t matter what business you are sunning; your consumers are the lifeline of your business. And that is why serving them and pleasing them should always be your prime goal.

And…

It is for most businesses.

Consumer services is a particular type of service that a business offers their consumers or customers in order to let them know about the business and the relevant information they need to know. Here are the things that consumer services take care of.

Placing online orders.
Assisting customers in purchasing or getting a service.
Restaurant reservations and hotel booking.
Solving issues that they are experiencing with services or products.

What Are The Available Jobs In Consumer Service?

Obviously, just like any other industry, or job section, consumer services also have several types of job profiles. Some of the most common ones are salespeople, customer service representatives, and marketing professionals.

All these types of job profiles typically involve interacting with customers along providing them with the necessary information about the services and products. Apart from these, there are some more consumer service jobs available in the market, such as managing retail stores, working in call centers, or coordinating events.

It doesn’t matter what type of consumer service jobs you are interested in; you will find several job opportunities to explore. I thought, “How many jobs are available in consumer services?” it would be best if you know about some job roles in detail.

So, let’s have a look at the most popular job profiles in consumer services.

Customer Service Representative

This professional is responsible for offering assistance to customers who have queries or concerns about the company’s services and products. Customer support representatives might also be responsible for handling customer complaints along with providing solutions when needed.

1. Salesperson

This particular professional is responsible for promoting and obviously selling the services and products of the company. They might work in a retail setting, or they also can travel in order to meet potential customers. Being a salesperson, you have to be able to communicate effectively with customers and close a deal.

2. Marketing Professional

Now come to the marketing professional. Many of us have a vague idea about what a marketing guy does. This professional is responsible for creating and also executing marketing campaigns which will promote the products and services of the company. Here, you need to create persuasive marketing materials along with communicating with customers.

3. Retail Store Manager

Obviously, just the way you might have seen your retail store manager, they are responsible for overseeing the day-to-day operations of a retail store. They also might need to take care of hiring and training employees, handling customer inquiries, and stocking shelves. At every time, this professional needs to manage a team efficiently along with making sure the smooth operation of the store.

4. Call Center Representative

When it comes to handling customer complaints and inquiries via telephone, a call center representative is appointed for the role. In addition to these, these professionals might also be responsible for providing information about the services and products. They typically need to work in a call center environment.

The Income Range Of Consumer Services Professionals

For different job profiles, you will get different salaries. Still, the average salary for a consumer service professional is around $36,920 per year for consumer services professionals in the United States.

Usually, the salary is determined on the basis of the education, location, and experience of the candidate and can range from $26,880 to $79,610 per year. Even a consumer services professional who is at the top can make $19 every hour on average.

Frequently Asked Questions (FAQs):

I have already provided you with the answer to your question, “How many jobs are available in consumer services?” Still, as you are searching for consumer service jobs, here are some answers to the most commonly asked questions.

Knowing these answers will help you to make a decision about your career. So, let’s check them out now.

Q1: What Percentage Of Jobs Are Customer Service?

Ans: A lot of jobs directly involve customer service. In fact, occupations which require all the skills of customer service accounted for about one-fourth of all employees as per the 2016 report. This report was generated by the United States Bureau of Labor Statistics (BLS)

Q2: What Jobs Are Related To Customer Service?

Ans: Basically, a customer service representative works with clients with orders, complaints, or needs for any type of information regarding services or products they have purchased from the organization. Those professionals also provide solutions for every specific situation and prioritize the requirements of customers at every step of the entire process.

Q3: What Are the Types Of Consumer Services?

Ans: Here are the 4 major types of consumer service fields.
• Leisure and hospitality.
• Education.
• Health and social.
• Retail and wholesale.

Q4: What Do All Consumer Services Jobs Have In Common?

Ans: The different types of consumer service jobs usually involve interacting with customers to offer them information about services and products. Some of the consumer services jobs might also include managing retail stores, coordinating events, and working in a call center.

Final Talks

So, along with getting the answer of “How many jobs are available in consumer services?” you also get to know some basic information about this job sector. So, now I believe you will be able to make the decision of whether you want to be in this field or not.

And in case you have any further queries or doubts, you can always leave that in the comment section. I will come up with a solution as soon as possible.

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How Many Jobs Are Available In Other Consumer Services?

With the changing forces in the consumer industry, the job market is on the verge of constant change. Despite that, there is no shortage of jobs in consumer services. So, if your question is, “How many jobs are available in other consumer services?” we would like to tell you that there are millions of jobs available in the consumer services industry. The best part about these numbers in the consumer services industry is that in the next decade, they will not show major changes. So, if you are looking to join consumer services, you must not worry about the opportunities that will be available to you if you possess the relevant skills. What Constitutes Consumer Services? Consumer services include those services that are offered to solve particular problems of consumers. The services that consumers avail from a consumer service provider include a variety of things, like helping consumers with their orders, providing customer support, and many more. Businesses focus on delivering consumer services since they want to enhance the overall experience of their customers. Although the definition of consumer services can be quite broad. The easiest way to understand consumer services is to know that it can be anything that a business offers to its customers, as a service, for a fee. Furthermore, consumer services are available in various forms. However, most of the jobs in consumer services are mostly of four types: Retail and Wholesale Services Leisure and Hospitality Services Health and Social Services Education Why Must You Choose Consumer Services? Image Source To know how many jobs are available in consumer services, you will need to find out the reason first why you need a position in consumer services. Although getting a job in consumer services depends upon your choice of career, knowledge as well as skills, finding out why you want a job in consumer services can help you a lot in the long run. In addition to this, you will also need to ensure that you have the necessary skills which can be helpful for a particular job in consumer services, in which you can put your effort into achieving more success. One of the major reasons why many people aspire to get a job in consumer services is that they want to solve the problems of customers and like to make life easier for them. If you know how to solve the issues of customers and know how to interact with them, then a job in consumer services is a great option for you. Another reason why many people join consumer services is that it comes with a lot of opportunities for a new aspirant for growth. If you have the right skill and the right mindset to keep going, you will have a lot of chances of growth. As compared to the average job in any other field, the growth of consumer services jobs is pretty faster. How Many Jobs Are Available In Other Consumer Services? – Job Types There are a variety of job options available in the consumer services industry. As per the 2020 data from the US Bureau of Labor Statistics, consumer services have over 2.9 million jobs. Out of these, more than a million jobs are available for Account Managers, and almost 1.7 million jobs are available for receptionists. Furthermore, call center representatives and host/hostess jobs are more than 400,000 each. The major aspect of these jobs is that all of them involve customer interaction and offering them appropriate information about various products and services or solving their issue related to products and services. The following are the major jobs available in consumer services: 1. Customer Service Representative Many customers have complaints regarding products and services offered by a business. Furthermore, there are also inquiries and questions available from the end of customers. A customer service representative addresses those issues. By answering the questions of the customers, they ensure that the customer remains satisfied with the products and services of the business. 2. Account Manager To ensure that every department of a company meets the needs and demands of its customers and clients, businesses hire account managers. Account managers are also responsible for handling the issues, complaints, and problems of the customer. Furthermore, they also try to ensure good and positive relations with the clients and the customers. They schedule meetings, visit locations, talk to clients, promote products and services, and many more. 3. Receptionist To ensure the smooth running of work within an organization and interaction with customers, companies hire receptionists. Receptionists mainly answer phone calls from clients, greet and interact with visitors, interact with customers, and run errands while maintaining professionalism. However, companies expect receptionists to be professional and maintain proper decorum. 4. Host/Hostess Image Source Not very different from the job of a receptionist, a host/ hostess ensures that any guest in a company feel valued, welcomed, and cared for. Once a client, guest, or an important person visits a business premise, hosts/ hostesses create a warm, interactive, and welcoming environment. Furthermore, hosts/ hostesses are also responsible for taking phone calls and also take names. 5. Customer Service Manager Depending on the company, the job of a customer service manager changes. However, there are some things that are generally the same across all companies. These include answering the calls of customers, resolving their problems, ensuring customers remain satisfied, offering solutions to them, and many more. Furthermore, customer service managers also provide technical advice to customers. 6. Technical Support Engineer Technical support engineers also deal with the issues and problems of customers. However, as the name suggests, they are more inclined toward the technical part. They research, analyze, find out problems, resolve the issues of the customers, and ensure that the problems of the customer are solved in time. Summing Up Hope we have answered your question about how many jobs are available in other consumer services and what their types are. However, if you are finding consumer services jobs, you get to access them easily through major job-search websites like LinkedIn, Indeed, Monster, etc. The pay grade of each of these jobs increases with higher skills and experience. If you have the required skills and experience, you are sure to get a job easily. Read More: Is Consumer Services A Good Career Path? 10 Work From Home Jobs For Moms And Dads Is Other Consumer Services A Good Career Path?

Ideal Jobs for Gap Year Travellers

There are a lot of people who look to travel and to see the world once they have finished school. For some, it is a case of visiting foreign shores while for others it is more a case of staying locally and expanding their horizons from there. Wherever it happens, the reality of the gap year is that it does require that work happens in order to fund the desired lifestyle. But quite what work to do is often the question. The goal is generally to find a means to earn a living, it is not about building a career. The gap year generally happens before university so there are no qualifications at play yet. All you want is a flexible job that pays well. So, if this is something that you are looking to do, here are a few ideas. Security Roles: Working security is certainly not glamorous, but it pays well, and it tends to be something that most able-bodied young men are equipped to do. Security roles vary from guards at factories to bouncers at clubs, armed response patrollers or you could even investigate cash in transit jobs. There are plenty of angles to investigate – most of which will require a week or two of training and thereafter you will be good to go. It is also likely that they will want applicants with no criminal records – which is generally achievable for most people who are fresh out of school. Construction: This is another great place for able-bodied young men to make a living. You don’t have to be trained in a specific trade or bring a specific skill-set to the mix. All that is really needed is muscle-power. People to lift and push and carry and move. This is hard work, but it is in demand. It does not work that anyone can do because it can be gruelling. You won’t want to turn this into a career, but it pays well, and it is an industry that loves to make use of casual labour. Find the foreman of any construction site and make some enquiries, you could be earning sooner than you think. But make sure that you look and are the part before you apply. If you have never been to a gym or look like you would get blown away in a strong breeze, then you might not get the reception that you were hoping for. Entertainment: This is the traditional domain of the young and hip. Working behind a bar or as a waitron. The options are many and they can extend to playing the hostess at a fancy restaurant or being the DJ. This is a great way to earn money and, because so much of it depends on tips, it is something that you can influence nicely if you have an engaging personality and a willingness to go the extra mile. What is also nice is that it is generally paid in cash which means that there are no tax implications. When you are on your gap year, young and carefree, the last thing that you want to be worrying about is tax and various deductions. Read Also: 8 Useful Tips For Personal Career Development Start Summer Off Right With These 5 Must-Have Accessories

The Challenges Of Being A C-Suite Executive And How To Overcome Them

C-suite leadership is a challenging position. The top executives are responsible for setting an organization's strategic direction and ensuring its long-term success. The prestige of a top leader comes with high salaries and a seat at the table for major business decisions. However, this prestige comes with unexpected stresses. This stress can impact personal and professional life if not managed properly. A PwC 2018 CEO survey found that 83% of new CEOs get internal promotion to their role. However, those hired for CEO jobs from outside the company often receive more attention and support during their transition. Therefore, companies often overlook the challenges associated with their ascension. Similarly, despite the challenges, these individuals differ in character from those brought in from outside. By addressing and overcoming these challenges, C-suite leaders can ensure the success of their organizations. C-Suite Jobs: How To Overcome The Challenges? Given below are some of the stressful challenges faced by most CEOs around the world and how you can overcome them— 1. Fighting Off The Imposter Syndrome Making it to the C-suite is challenging. It comes with the constant pressure to perform and meet targets. Hence, it is stressful, especially during times of crisis or uncertainty. Moreover, being accountable for your team's and the entire organization's actions can sit heavy on your shoulders. Consequently, one common feeling in the C-suite is imposter syndrome. Here, an individual doubts their accomplishments and fears being accused of fraud. This can lead to feelings of not belonging or not qualified for the position. The intense scrutiny of a high-profile position can make it challenging to take risks or try new approaches. This can stifle innovative leaders. It often makes the individual feel like they are not just a team member anymore but are now in charge. Therefore, you must focus on your accomplishments to address imposter syndrome or any form of self-doubt. Remind yourself of your expertise, and seek support from a mentor or coach to cultivate self-compassion. Moreover, as a leader in an organization, you must let go of unrealistic expectations or perfectionism. 2. Dealing With The Lack Of Clarity The upper management often tends to assume that everything is running smoothly. However, they only realize the issues when it is too late. This happens due to a lack of visibility and clarity in the company's day-to-day operations. The C-suite executives rely on information from department heads and middle managers. This can distort or filter reality, leading to an inaccurate view of reality or complex and unclear information. Therefore, it can create significant problems that go unnoticed until too late. To improve data-driven decision-making, organizations should visualize their business and its layers, maintain data reliability and integrity, and promote faster data-driven decision-making. A data strategy tailored to the company's needs helps achieve data clarity. It ensures the integrity of the data used to inform key business decisions. Finally, consolidating business data and promoting the sharing of insights across teams can help leaders ensure data clarity and the accuracy of their decisions. 3. Preventing Ego To Distort Clarity In the business world, success can sometimes lead to complacency within the C-Suite, creating a false sense of security and impeding adaptation to changing market conditions or new technologies. This can result in groupthink. Here, dissenting opinions get suppressed, stifling critical analysis. Thus, it makes the C-Suite blind to potential risks and challenges. Organizations should embrace digital transformation and leverage disruption to ensure long-term success and competitiveness. According to 83% of project managers, digital transformation has moderately or significantly impacted their work over the past five years. Therefore, organizations should adopt an agile approach to project management. They must continuously evaluate shifting market dynamics, new technologies, and innovation to deliver against strategy. 4. Lacking Farsightedness C-suite executives often prioritize short-term gains over long-term sustainability. This attitude can lead to decisions that harm the company in the long run. Such decisions can result in insufficient investment in critical areas like research and development. However, these are essential for the business's long-term health. Moreover, a CEO solely focused on short-term profits may refrain from investing in new technology. The ever-evolving technology can help companies remain competitive in the long run. Therefore, such organizations prioritize investment in developing strategy over proper execution. However, there appears to be a disconnect between executive leaders and project managers on strategy implementation funding. This suggests organizations may not leverage the optimum focus and investment to deliver against strategy. 5. Fighting Loneliness And Isolation The C-suite often faces unexpected stress due to the isolation it often brings. Top leaders often make difficult decisions that impact many people's lives but with limited support or input from others. This isolation can amplify feelings of loneliness and isolation, which can further exacerbate stress and anxiety. Moreover, maintaining relationships outside of work can become challenging, and the pressure to always be "on" is exhausting. Therefore, leaders should acknowledge their need for support, seek an executive coach, or join a mastermind group with diverse leaders to overcome this isolation. Moreover, prioritizing finding a balance between work and personal life is crucial. You must let your team know they are human. This helps build trust and allows them to feel comfortable sharing with turn. 6. Accepting The Shift From A Peer To The Boss When CEOs are promoted from within the company, they often find themselves leading colleagues who were once their peers or superiors. This is a particularly tricky situation. Consequently, lingering tensions or resentments can complicate the new leader's job. In addition, the CEO must quickly assess all direct reports and stakeholders, building their team and reenlisting people they want to keep through early conversations. This process requires careful consideration and judgment, as the new leader must determine which team members are best suited for their roles and which may need to be replaced. Through this process, new leaders can establish themselves as effective managers and confidently navigate the challenges of their new roles. 7. Organize Yourself For The New Role It is common for CEOs who are promoted from within a company to face challenges when transitioning to their new roles. On the other hand, externally hired CEOs tend to receive more support. However, providing equal opportunities for all CEOs to succeed is essential. The board, senior management team, HR executives, and communications executives are vital in this process. Therefore, a newly promoted CEO should understand their challenges and develop a plan to overcome them with organizational support to lead effectively. Read Also: An Overview Of Adaptive Leadership Top 10 Best Job-Boards In The US In 2023: A Comprehensive Guide Develop Your Organizational Leadership Skills with an Associates of Science Degree

How Many Jobs Are Available In Consumer Services?

How Many Jobs Are Available In Consumer Services?

What Are Consumer Services?