The New Wave: Conquer Gen Z with Effective Marketing

Published on: 27 July 2017 Last Updated on: 11 September 2024
image001

“Millennials are just a bunch of spoiled brats!”

The clamor against the Millennial generation, or Gen Y, has been a long-standing argument between the Baby Boomers and their successors. Not only did the coming of this new generation stir up the older generation and their way of living, but they also changed the way content marketers do marketing.

Now, with the arrival of an even younger demographic, Generation Z, marketers face a new challenge. Gen Zers are currently the youngest generation having been born on or after 1996. They are also the first digitally-oriented flock with their smartphones, laptops, and of course, the internet. Marketing tactics like voice search and maps marketing are even more prevalent than ever before.

The Post-Millennials are growing up. They’re taking up a bigger and bigger slice of the world’s consumer base, and Gen Xers are a tricky group. Think of them as a demographic stuck between getting ready for college applications and being full-fledged adults. Generation Z is the next big focus for a lot of brands and marketers, so should you.

Here are five things you should do to keep up with the new wave of consumers.

Let’s Get Real

image003

It’s getting harder and harder to speak to Generation Z. They are blocking more ads through prevalent ad blockers. You might as well call them the ad-blocking generation. In fact, 31% of Gen Zers have ad blockers installed.

Traditional advertising focuses on making ads that speak to an audience through carefully crafted messages. But Generation Z will have nothing to do with it. Instead, they would rather hear from real people in real-life situations.

Post-Millennials want authenticity and reliability. It’s becoming a branding identity and marketing strategy. Reliability makes consumers feel like they’ve come to the right place and the right people. The key is to connect and encourage interaction.

Keep Up With Social Media

Generation Z is the first generation to have been born without knowing how life was before the digital age. Hence, the term “digital natives.” While Millennials pioneered Facebook and MySpace, Gen Z prefers platforms that are more personal, private, and uplifting.

Before, career success, relationships, and financial prosperity played central roles in one’s happiness. But according to the Center for Generational Kinetics, 42% of Post-Millennials feel that social media directly impacts how they feel about themselves.

To connect with Generation Zers, use your brand to lift them up. Make them feel good about themselves.

Create an Impact

image005

As we know, most Gen Zers barely give promotional content the time of day. They’ve never lived a life without the internet, making them the most technologically adept generation. They know heavily sponsored content when they see one. And they know what their attention is worth.

Gen Zers expect your brand to have an impact, be it on the environment, or for social causes. They want to make a difference. A whopping 60% of Post-Millennials want their jobs to impact the world, and 76% are concerned about how humans are affecting the planet.

If they’re concerned about making a stand and changing the world, they also expect your brand to do the same. Take a cue from some established brands, such as Toms, dedicated to providing shoes, water, etc. to those in need for every purchased pair.

Don’t Beat Around the Bush

Yes, attention spans are getting shorter than ever. From the reported 12 seconds, it has now declined to a mere eight! This reality means that marketers will have to work twice as hard in creating creative content that immediately engages the audience. But, it isn’t all bad news.

Think of today’s scenario: On average, Millennials use three gadgets simultaneously, from TV screens, laptops, and tablets. On the other hand, Gen Zers use about five screens at the same time.

If you present information that is fast, concise, and compelling, it increases the chances of young people sharing your content. It’s a win-win situation. You get to craft better content and gather more shares.

Go Digitally Native

The secret to capturing the Post-Millennial’s attention is through involvement. That’s it. Gen Z was raised on technology, feeding off smartphones and social media and they know how to weed unauthentic ads from the genuine ones.

Peer to peer involvement is crucial. Connect with your Gen Z consumers by making them a part of your products’ development. Through this strategy, you can build relationships and bridge the gap between the younger generation and your brand. No matter how much research you do, it will not be able to replace first-hand involvement.

Takeaway

image007

In this day and age, you can say that Generation Z and technology are the same things. Have you ever seen a toddler playing games on an iPhone? It’s a fascinating phenomenon.

Gen Z grew up with technology from the start, and that’s what makes them a trickier bunch to market. Be authentic and relatable. Show your intentions on making an impact with your brand. And most importantly, build relationships and meet Gen Z through the bridge that you’ve created.

Read also:

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Related

E-Commerce SEO

The Challenges of E-Commerce SEO

SEO is an essential part of running any business with an online presence (which, in this day and age, all businesses should have). Think of SEO like a bright sign with flashing lights, telling people passing by that your business is here and draws them inside to check it out. However, some businesses will find implementing SEO to boost their site's rankings easier than others will. Especially when it comes to businesses in the e-commerce sector, SEO can be quite a challenge. Even if you've been researching how to improve SEO for your company, you may not be able to find resources that apply to e-commerce companies. Playing By Google's Rules The goal of any business with an online presence is to rank high enough on Google's Search Engine Results Pages (SERPs) to be seen by customers. Although this is a challenge for any business, E-commerce businesses will find it especially difficult. This is because Google prefers websites that rank high on their E-A-T scale, which measures sites based on Expertise, Authority, and Trustworthiness. In other words, Google prefers informational websites over commercial ones and rewards those that highlight genuine knowledge and don't appear to be trying to make quick money. This criterion is part of Google's method of quality control. As an e-commerce business, your website lies in the YMYL (Your Money Your Life) category. This category encompasses websites whose content can affect the reader's financial, physical, and medical wellbeing. Because the stakes are higher, the scrutiny is higher as well. YMYL websites with misleading or inaccurate information can trick users into making an uninformed decision, causing them harm. Your e-commerce business fits into this category by allowing customers to make purchasing decisions that can cause them financial harm. Managing A High Volume of Content Most e-commerce sites offer listings of hundreds if not thousands of physical and digital products. Product listings are not necessarily written with the utmost care, but Google still parses them like it does any other text on your site, and therefore measures them with its E-A-T criteria. This can be an issue because, due to the sheer number of product descriptions required, many e-commerce sites rely on automation to update these listings. While automated services can be helpful in some regards, they can also lead to typos, grammatical errors, dead links, inaccurate information, and other mistakes. All of these issues can be detected by Google, lowering your website's E-A-T score. Although time-consuming, your best option would be to hire someone whose job is going through every listing individually to update and correct any errors, making sure it meets Google's standards. Bouncebacks Based On Loading Time Your website's bounce rate is the percentage of users who visit briefly and then leave using the back button or by clicking on an external link without browsing other pages on the same site. While one reason for high bounce rates can be a dull or outdated website, this issue can also be caused by poor hosting. E-commerce sites often have lots of buttons, listings, and pop-ups. Pages aren't simple and include many elements. Having so many processes that must run simply to present a page can result in extended load times for users. Unfortunately, most people online are impatient. If your site doesn't load as quickly as visitors think it should, they're likely to leave without browsing, let alone making a purchase. The Google algorithm sees the high bounce rate as a sign that people find no value in your website, so it lowers your ranking and sends fewer people your way, resulting in fewer purchases and reduced revenue. Fortunately, fixing this issue can be fairly straightforward. Either make your website's landing page (the first page that loads for visitors) simpler to avoid long wait times, or contact your website hosting service and look into upgrading to more powerful servers. User Reviews User reviews are a great and almost guaranteed resource for building your E-A-T levels. Google prefers sites that let users review products, as this creates a sense of social credibility and allows people to share feedback, building trust. The more positive reviews your products have, the more Google will boost your website up the SERP. However, too many negative reviews have the exact opposite effect, hurting your website's ranking. You can avoid negative reviews using a review posting tool that allows you to read submitted reviews before they are posted. Knowing Where to Start When faced with the challenge of implementing SEO as an e-commerce business, deciding where to start can be overwhelming. Google doesn't give you a gold star for trying, and starting multiple SEO strategies only to quit them midway can even flag your site as suspicious in Google's eyes. One way you can get started properly is by using Ahrefs' Site Explorer to identify SEO opportunities. You can use this particular tool to analyze what competitors are doing in terms of SEO and piggyback off it, or implement a skyscraper method where you do what they're doing but better. Or you can use it to analyze your own site to find new competitors or broken backlinks. Site Explorer also provides keyword research, backlink profiles, PPC campaigns, and more. Still, a great tool is only useful in the hands of someone who knows how to operate it. Having dedicated SEO experts focused on boosting your site can have better results in the long run. SEO strategies are multi-faceted, and high-quality approaches are time-consuming. Staying Up to Date Google's algorithms are constantly changing, meaning your SEO strategy needs to change with them. As the owner of an e-commerce company, you'll need to be particularly flexible and adaptable. Just like posting only a few times on your site and still expecting increasing returns is a flawed strategy, undertaking a half-baked SEO strategy will hurt you more in the long run. Having experts on your marketing team allows you to smoothly ride all SEO waves and grow your website. Read Also:  8 Key SEO Strategies for E-Commerce Websites How to Monitor the SEO Health of Your Website 5 affordable e-commerce shopping carts for small business Best E-commerce Platforms for Your Box Subscription Business

READ MOREDetails
Location-Based Data

What to Know About Location-Based Data

For businesses in any industry and of any size, location-based data and the use of a location analysis tool can take your marketing to the next level. Location-based marketing means that you’re targeting your audience based on where they are at a current moment, or maybe where they’ve recently been. For example, you could target an audience that had recently been to a local car repair shop, or maybe you’re using zip codes to target people. Location data can provide a lot of information about what a person does on a daily basis. This could include their shopping habits, where they prefer to eat, and it can even provide information about how they go from looking at a product online to buying it in a store. The use of location-based data means that you can personalize your products or services and be more targeted and efficient with your marketing. The following are some of the big things to know. The Basics Location data is typically a reference to the specific geographic position of a smartphone or another device, or a building. There are coordinates that are expressed as Latitude and Longitude, and these are the geographic positions themselves. As far as marketing, GPS data is what’s most commonly being talked about. GPS provides coordinates gathered by a device. There’s another term to be aware of here too, which is a Software Development Kit or SDK. SDK codes are used by app developers. These codes then tell the app once it’s installed on someone’s device to collect location data from that device. The codes that are installed in an app do require that the user give explicit permission for the collection of location data. The SDK method gives deep insight into the habits of users, but the opt-in element is important. Usually, the opt-in is obtained when a user first interacts with an app after downloading it. In some cases, an SDK can only work when the app is open, and others can run in the background. Legality Location data doesn’t record someone’s identity or any information that could personally identify them. Businesses small and large throughout the world do use location data. There are regulations and legal compliance issues to be aware of, though. For example, data privacy laws dictate how businesses can collect and utilize some customer data. A data collector has to get the specific consent of someone to use, store, manage or share their data. You also have to provide them the opportunity to opt-out any time. Strategies For Location-Based Marketing There are a lot of ways that you can use location-based data in your marketing. Examples include: Geofencing: This is a concept where location data is collected in real-time. With this approach, there’s the creation of a virtual perimeter around a certain location. Then, you’re either gathering data within that or targeting. You can use it for proximity marketing. For example, if someone with your app enters an area within your perimeter, then they might get a push notification letting them know of a sale or event. Geotargeting: This is about delivering ads to people in a particular location, but it’s different from geofencing in that it can use previous location data paired with specific attributes of the audience. It might, for example, use location along with interest or behavioral data. This gives the opportunity for segmented and tailored marketing. Conquesting: This location-driven marketing approach is about reaching your competitor’s customers. For example, you’re using collected data to reach an audience when they are visiting the location of your competitor. What Types of Businesses Are a Good Fit for Location-Driven Marketing? There are broadly a few types of businesses that might find location marketing is a good fit for them. First, if you have retail locations, it can be a good idea to explore the collection of location data. This can include shops, restaurants, or car dealerships. If you’re a business that has special events or seasonal events, you might consider it. This could include event venues, sporting businesses, and businesses in travel or hospitality. eCommerce brands might use location marketing to find shoppers that go to brick-and-mortar competitors. Niche industries such as transportation and real estate as well as education can benefit from location marketing. Location data is really the biggest thing right now in terms of understanding customer behavior and the full customer journey and filling in gaps in that journey or perhaps the gaps between online and offline behavior. Read Also: Crucial Role of Content Marketing in Local Business Tips on Doing Search Engine Marketing (SEM) for Businesses 5 Marketing Tips to Help Grow Your Business on Instagram

READ MOREDetails
HVAC Business

5 Tips for Marketing Your HVAC Business That Actually Work

HVAC repair is one of those services every homeowner or property manager needs at one time or another. So why aren't you getting as much business as you want? In many parts of the country, HVAC repair is a highly competitive business. In fact, 70% of new HVAC businesses fail in their first year. Our intention isn’t to scare you but to help you recognize the importance of a strong marketing plan and help to know about the HVAC estimating software working procedure. If you're looking for new ways to market your HVAC business, the methods below have proven to be successful time and time again. Best Ways to Market Your HVAC Business : There are plenty of marketing ideas online, but how do you know which ones will actually work? Here are a few of the most important and reliable methods: A Great Website : We truly can't emphasize this one enough. With smartphones in nearly everyone's hands, the first thing a consumer does today when they hear about a company is search online. A professional-looking website is no longer just a helpful addition. If you don't have one, customers get suspicious. They start wondering if you're a legitimate company or if this is just a side business that you aren't knowledgeable about. There are sites online that will help you create your own website, even if you have no web design experience. You could also choose to hire a professional designer for a more customized and high-end look. If you're looking for examples of strong HVAC websites, look at the site for Hays Cooling and Heating. They have a professional look and they give customers everything they need to decide that this is the right company for them. Content Marketing : Let's stick to the online sector and talk about content marketing. Content marketing is the strategy of making your site an informative resource for customers, rather than one giant sales pitch. Content marketing will factor into your initial web design as well as your continuous updates. If you update your site frequently, you'll show up closer to the top of the list of results when someone searches for an HVAC company on Google or other search engines. The best way to do this is with a blog you update regularly. Keeping with the content marketing strategy, your blogs should be helpful and informative. Base them around real questions people are searching for. These blogs are also great to share on your social media profiles, so they further enhance your online presence. Networking with Other Contractors : Unfortunately, you're in an industry that is plagued by mistrust. In HVAC as well as many other types of home repair, there are some businesses and contractors who don't do their job well while taking money from customers unjustly. This means most homeowners and property managers are slow to trust their contractors. When they find one they trust, they tend to ask them for recommendations for other specialties as well. Develop relationships with plumbers, home builders, cement layers, and other construction-based specialties. We're not talking about a formal arrangement. Just make sure they know who you are and what you do good work. If one of their clients is looking for HVAC services in the future, those contractors are more likely to refer them to you. Pay-Per-Click Advertising : We all know how pervasive Google is as a search engine. When it comes to digital marketing, one of your primary goals is showing up higher on Google's search results. So why not go directly to the source? Paid ads through Google will put you at the top of one of the first pages when customers Google a relevant search term. You can also set any budget you're comfortable with, so nearly any business can afford some level of paid search engine marketing (SEM). Referral Codes : Remember that discussion about how slow customers are to trust contractors and home repair companies? This makes customer referrals another powerful marketing tool. You don't have direct control over whether a happy customer refers you, but you can give them an incentive. Rather than posting general coupon codes online to drive business, give referral codes to past customers. If a new customer hires you with a previous customer's discount code, the new customer gets a discount and the previous customer gets credit toward future services. Exhibit at Local Home Expos : Many cities and regions have occasional home expos. These are shows where homeowners can learn about all the latest updates on the services they may need, while also meeting their local service providers. Not everyone likes to socialize and sell themselves, but these expos are vital opportunities. You have an audience full of people who are potential customers, so be sure to get involved. Signage on Your Van/Truck : Half the battle with marketing is simply getting your name out there. The more a customer sees your name, the more they'll see you as a legitimate, trustworthy company. One cost-effective way to spread the word is by using the space on the side of your van or truck. This actually serves two purposes. First, it gives you more visibility. Second, it gives you a more professional image. If you pull up to a customer's home in a branded van with a name you're trying to stand behind, as opposed to a beat-up anonymous truck, it adds a layer of credibility. Building Your Online Reputation : Here we are, back at trust again. Online reviews are one of the most important ways to get new business (or avoid losing new business). Looking up online reviews is common practice for consumers today, especially if they're making a large purchase like an HVAC repair. Build your online reputation on Google, Yelp, Angie's List, and more by encouraging happy customers to post reviews. Setting Up Your HVAC Business for Success : An HVAC business isn't always an easy one to start, and it takes dedication and planning to make it work. But with the tips above, you can build up your business and secure a future for your company. For more help starting or growing your business, check out our business tips blog. Read Also : Know Why Content Marketing Is Important For SEO 4 Points To Consider When Creating A Great Content Marketing Strategy Today How To Deal With Debt By Doing Business Marketing Smartly?

READ MOREDetails