Published on: 10 April 2019
Last Updated on: 11 July 2020
When it comes to earning references and retaining the client, effective communication is key. It’s about building and nurturing the personal and professional relationship to help gain loyalty- leading to repeat clients, good referrals, and positive word of mouth.
However, on the flip side, ineffective communication can evoke frustration, dissatisfaction, and can decline sales. And in the age of digitization, negative reviews and communication can hamper business image.
Irrespective of the medium you communicate with clients, here are some effective ways that help you communicate with clients:
7 Ways To Communicate With Customers In A Better Way:
1. Set Business Rules:
Whether you run a small company or it’s a large organization, set specific guidelines on how your employees should react to clients. Whether it’s on a voice call, video conversation, or through text messaging services like Quiq, it is important to communicate effectively.
You can also provide training for your employees to prepare them for meetings. Also, have an effective and simple process of managing client communications.
2. Minimize Wait Times:
Whether it’s about reverting on the phone, mail, or sending a text message, making customers wait can make them feel frustrated. In fact, as per stats, a slow revert is found to be one of the top reasons for frustration among customer support.
So, instead of getting things manually, have an automated system that will help route calls to the support representatives. Some apps also offer the capability of informing customers about the expected wait times.
3. Make Things Less Frustrated:
Having the right tools will help increase client productivity and make things less frustrated. Let’s say, if someone contact to ask about any issues, your team should be quick in pulling up previous records to minimize wait time.
Also, your team should have the client’s records so that they would know about their purchase history and other interactions with the team. To minimize this, including live chat with customer relationship management tools.
4. When Doing In-Person Meetings, Do Your Homework:
When getting ready to meet new clients, make sure you do your homework. If you are dealing with a new client, research about the client and their needs. However, if it’s a longer-lasting client, review its work task and discuss it with the team.
No matter what you do, how you schedule your meeting, make sure to give yourself enough time to get things done beforehand.
5. Conclude Your Meetings Effectively:
Conclusions are as important as the first impression, so make sure you do that effectively. Too often, when dealing with many clients, employees or representatives run in a hurry to attend the next person.
However, this can ruin the overall experience and can affect overall sales. So, make sure representatives make effective communication and also send them to a nice conclusion. Just make sure your client is happy on the other side of the conversation.
6. Stay Relevant To The Preparation:
Apart from the preparation, you are doing to understand your client, make sure you have good knowledge of what you are going to discuss and what your business is offering. Just be familiar with the company’s services, the price you are offering, and the overall time you will take to deliver things to the client.
Also, be soft-spoken and humble when delineating the policies and services to the clients. Additionally, anything that you can’t keep in mind should be written down. If there are confusing stats, make a presentation to let clients understand what you are delivering.
7. Ask For Feedback:
You will not improve if you will not get feedback. So, ask your clients how they rate communications and interaction with the employees. Additionally, if you are running a large business, prepare a questionnaire, or have someone to prepare follow-ups.
Irrespective of the mode of communication you use, just make sure that your clients get quality. After all, your clients are paying you for the services and effective communication comes along with it!
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It’s a bummer when you walk into an office and notice that it isn’t clean. What’s worse is when the office actually belongs to your company. Nobody wants to walk into a dirty, messy office every morning. It can be stressful and make your work less productive. Without a professional office cleaner, it is pretty tough to maintain the right cleaning parameters.
But how to hire a professional office cleaner? Pick the right housekeeping service-providing company. Hence only taking the service from the office cleaning service provider is not going to solve the issues. You have to check a few things before appointing professional office cleaning services.
Who Is A Professional Office Cleaner?
A professional office cleaner is someone who is hired to keep an office or a business space clean and sanitary. They usually have a set of tasks that they perform daily or weekly, such as vacuuming, dusting, mopping, emptying trash cans, cleaning bathrooms, and wiping windows. They may also do some clerical duties, such as organizing files or answering phones.
Professional office cleaners need to have a high school diploma or equivalent, and they may receive on-the-job training from their employer. They should have good customer service skills, as they may interact with staff and visitors in the office. They should also be reliable, punctual, and detail-oriented, as they are responsible for maintaining a professional image of the office.
Professional office cleaners can work in various settings, such as office buildings, schools, hospitals, retail stores, and other places of business. They may work for cleaning contractors or service companies, or they may be employed directly by the office. They may work part-time or full-time, depending on the needs of the office. They may also work during the day or at night when the office is closed.
Professional office cleaners are important for keeping the office environment healthy and productive. They help to prevent the spread of germs and diseases, and they create a pleasant and comfortable atmosphere for the office workers and guests. They also help to protect the office equipment and furniture from damage and wear.
10 Advantages Of Hiring A Professional Office Cleaner
If you’re not sure if you should hire a professional office cleaner, then you can take help from office cleaning services in Canberra.
Here are ten reasons why you should hire a professional office cleaner.
1. Professional Office Cleaners Are Experts
When you hire a professional office cleaner, you can rest assured that they know what they are doing.
They have years of experience handling different types of messes and know how to clean things properly. This means that they won’t cause any damage while cleaning your office space.
2. Professional Office Cleaners Will Save You Money in the Long Run
Some people believe it is cheaper to do their own cleaning; however, this isn’t usually true in the long run.
When you clean on your own or have one of your employees do it, then you have to pay for all of the supplies and equipment needed for them to do so properly.
3. Better Cleaning
A professional office cleaner has the training and resources to get your office clean. They use industrial-strength cleaners and equipment that is not available to the public.
A professional cleaner can remove even the toughest stains and dirt from your office carpet and furniture. This will keep your office looking great for visitors and clients.
4. Healthier Environment
If you want to create a healthy environment for your employees, hire a professional office cleaner. Professional cleaners can remove allergens and germs from your office space, which will help improve the health of your employees.
With fewer allergens in the air, fewer people will take sick days due to allergies, which will save you money on productivity loss.
5. Saves You Time And Money
If you currently clean your own office, then you know how time-consuming this task can be. By hiring a professional cleaning service, you can devote more time to running your business, which will save you money in the long run.
Hiring a professional office cleaner seems a little expensive. But in the long run, it will save you time and money.
6. Prevent The Spread Of Illness
If one employee falls ill from something like the flu, they are more than likely going to share their germs with others in the office if they come in while sick. A professional office cleaner and their service will help prevent the spread of germs by killing bacteria and viruses that can cause illness.
They will know where germs typically hide (desk phones, keyboards, and doorknobs) and how to clean them effectively. If you opt for a green cleaner, you'll also have the peace of mind of knowing that no harmful chemicals are being used on surfaces that employees encounter daily.
7. Improve Employee Morale
An unclean office can be a massive source of stress for employees. When hiring a professional office cleaner, you are actually setting an example of a clean ambiance, which helps develop the employee’s morality.
A clean office is a happy office! Not only will employees appreciate the clean environment, but most cleaners will also even take on extra tasks if requested by an employee.
8. Save Time And Money
You’re busy enough running your business; you shouldn’t have to spend time cleaning it too!
When you hire a professional office cleaner outside the company to do the dirty work for you, you free up valuable time and resources to focus on what really matters – growing your business!
9. Increased Productivity
A clean office environment can help make your staff more productive. Numerous studies have shown that employees who work in cluttered, dirty spaces tend to be less engaged with their jobs and more prone to distraction — which can negatively affect their performance.
On the other hand, employees who work in clean and organized offices are happier and have better morale — two major factors in productivity.
10. Reduced Sick Days
Regularly sanitizing high-touch surfaces such as doorknobs and desktops is another benefit of hiring a professional cleaning service. These areas teem with germs that could make your employees sick, but most people don't take the time to disinfect them properly every day.
A professional office cleaner will know how to do this using the right tools and techniques to ensure your office is germ-free.
Conclusion:
These are the main reasons for which you must hire a professional office cleaner. First, your office ambiance is essential. Unless you can not maintain your office's clean ambiance, your business productivity is getting affected. Undoubtedly, cleanliness maintenance is a good investment for you.
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In the ever-expanding global marketplace, businesses face numerous challenges when it comes to managing their supply chains efficiently.
One key solution that has emerged as a driving force behind enhanced business efficiency is freight forwarding. These specialized logistics experts play a crucial role in simplifying and optimizing the complex process of moving goods from one point to another across the globe.
Let us explore how freight forwarding significantly boosts business efficiency, streamlining operations and contributing to overall success.
1. Seamless Transportation and Logistics Management
Freight forwarding companies like Scan Global Logistics offer comprehensive transportation and logistics solutions. By relying on our expertise, businesses focus on core competencies while freight forwarders handle international shipping, customs clearance, coordinating shipments, choosing efficient routes, and ensuring timely deliveries. This streamlines the entire supply chain, alleviating the burden on businesses.
2. Cost-Effectiveness through Consolidation
One of the significant advantages of freight forwarding is the ability to consolidate shipments from multiple clients into a single container. This practice of freight consolidation offers businesses reduced shipping costs and maximized container space.
3. Expertise in Customs Compliance and Documentation
Freight forwarders' expertise in international customs regulations simplifies cross-border movement, ensuring accurate and compliant paperwork to avoid delays and penalties, and fostering smoother trade relationships.
4. Real-Time Tracking and Visibility
Advanced tracking technology in modern freight forwarding provides real-time visibility into shipment locations and statuses, empowering businesses with enhanced transparency for informed decisions, anticipating delays, and better communication with customers and partners.
5. Risk Mitigation and Insurance Options
Freight forwarders offer risk management services, including cargo insurance, safeguarding businesses from potential losses during transit. This allows companies to trade with confidence, focusing on growth without worrying about unexpected setbacks.
Conclusion:
In today's fast-paced global economy, efficiency is a key driver of success for any business. Freight forwarding services play a pivotal role in enhancing efficiency by streamlining supply chain operations, reducing costs, ensuring compliance, and providing real-time visibility.
By partnering with professional freight forwarders like Scan Global Logistics, businesses can navigate the complexities of international trade with ease, giving them a competitive edge and fostering sustainable growth in the international market.
Read Also:
Is Marine Transportation A Good Career Path?
Tips For Protecting Your Overseas Shipments
Complex Supply Chains Network and Business Complexity
Kale is one of the most nutritious and versatile greens you can grow in your garden. It's packed with vitamins, minerals, antioxidants, and fiber and can be used in salads, soups, smoothies, and more. But how do you harvest kale throughout the year so that you can enjoy it fresh and crisp and also make it last longer?
In this article, I will show you how to harvest kale so it keeps growing, how to harvest kale from the garden, how to store and freeze kale, and the health benefits and taste of kale. Additionally, I will also share some tips and tricks on how to grow kale successfully and how to use it in delicious recipes. Whether you're a beginner or an expert gardener, this guide will help you make the most of your kale harvest.
What is Kale & Why Should You Harvest It?
Kale has a mild, earthy, and slightly bitter taste, which can vary depending on the variety, growing conditions, and harvesting time. It can also become sweeter after a frost, as the cold temperatures trigger the plant to produce more sugars.
Kale can be eaten raw or cooked, and it can complement many dishes and flavors. It can also be seasoned with salt, pepper, lemon juice, garlic, onion, vinegar, or any other condiments you like.
Kale is not only tasty, but also healthy. It's low in calories and high in fiber, vitamins, minerals, antioxidants, and phytochemicals. It can help improve various aspects of health, such as:
Eye health
Kale is rich in lutein and zeaxanthin. These are carotenoids that protect the eyes from age-related macular degeneration, cataracts, and glaucoma. Kale also contains vitamin A, which is essential for vision and eye health.
Blood pressure
Kale is high in potassium, magnesium, and nitrates, which are compounds that help lower blood pressure and relax the blood vessels. Kale also contains vitamin C, which helps prevent homocysteine, an amino acid that can damage the blood vessels and increase the risk of cardiovascular diseases.
Bone health
Kale is a good source of calcium, magnesium, and vitamin K, which are important for bone health and density. Kale also contains vitamin C, which helps the body absorb calcium and produce collagen, a protein that strengthens the bones and connective tissues.
Immune system
Kale is loaded with vitamin C, which is a powerful antioxidant that boosts the immune system and fights off infections and inflammation. Kale also contains vitamin E, which enhances the immune response and protects the cells from oxidative stress.
Digestion
Kale is high in fiber, which helps regulate digestion and prevent constipation, diarrhea, and bloating. Fiber also feeds the beneficial bacteria in the gut, which improve the digestion and absorption of nutrients and support the immune system.
Skin and hair
Kale is rich in vitamins A, C, E, and iron, essential for healthy skin and hair. Vitamin A helps maintain the moisture and elasticity of the skin and prevents acne and wrinkles. Vitamin C helps produce collagen, which keeps the skin firm and smooth.
On the other hand, vitamin E helps protect the skin from sun damage and aging. Iron helps deliver oxygen to the skin and hair cells and prevents anemia, which can cause hair loss and pale skin.
How to Harvest Kale So It Keeps Growing?
One of the best things about kale is that it's a cut-and-come-again crop. This means that you can harvest it multiple times throughout the season, as long as you do it correctly. Here are the steps to follow to harvest kale so it keeps growing:
Choose the right time to harvest
The best time to harvest kale is when the leaves are young and tender, usually about 30 to 40 days after planting. You can also harvest baby kale leaves about 15 to 25 days after planting.
You should harvest kale before it starts to flower. This is when it produces yellow or white blossoms and becomes bitter and tough.
Kale usually flowers when the days get longer and warmer. Therefore, you should harvest it more frequently in the spring and summer.
Use a sharp knife or scissors to cut the leaves
You can either cut the whole plant at the base, leaving about an inch of stem or cut individual leaves from the lower part of the plant, leaving the upper leaves to grow.
Additionally, you should cut the leaves about an inch above the soil to avoid damaging the crown and the roots. You should also avoid cutting too many leaves from one plant. This is because this will weaken the plant and reduce the yield. A good rule of thumb is to leave at least half of the leaves on each plant.
Wash and dry the leaves
You should wash the kale leaves as soon as possible after harvesting to remove any dirt, bugs, or pesticides. To rinse the leaves under cold water, you can use a colander or a salad spinner. After that, pat them dry with a paper towel or a cloth. You should also remove any damaged or yellow leaves, and trim any tough stems.
Enjoy or store the leaves
You can eat the kale leaves fresh, or store them in the refrigerator or freezer for later use. I will explain how to store and freeze kale in the next sections.
How to Harvest Kale from the Garden?
If you want to harvest kale from the garden, you need to follow some simple steps and tips to ensure a successful and bountiful harvest. Here are some things to consider when harvesting kale from the garden:
Choose the right variety
There are many varieties of kale to choose from, depending on your preference and climate. Some of the most common varieties are curly kale, which has dark green, and curly leaves that are great for salads and chips.
You can also try dinosaur kale, which has dark blue-green, flat leaves that are great for soups and stir-fries, and red Russian kale, which has purple-red, frilly leaves that are great for salads and smoothies.
You can also choose kale varieties based on their maturity time, cold tolerance, flavor, and color. Some popular kale varieties are Winterbor, Redbor, Lacinato, and Scarlet.
Plant the seeds or seedlings
Depending on your preference and availability, you can plant kale seeds or seedlings in the garden. The best time to plant kale seeds or seedlings is in early spring, as soon as the soil can be worked, or in late summer or early fall, for a winter harvest. You can also plant kale seeds or seedlings every two to three weeks, for a continuous harvest.
You should plant the seeds or seedlings about a quarter to half an inch deep, and one to two inches apart, in rows that are 18 to 24 inches apart. Additionally, you should water the seeds or seedlings well, and keep the soil moist until they germinate or establish, which usually takes seven to 14 days.
Thin the seedlings
When the kale seedlings have two to four true leaves, you should thin them to avoid overcrowding and competition. You should leave about six to 12 inches of space between each plant and eat or transplant the thinned seedlings. You should also weed the area around the kale plants regularly, to prevent pests and diseases.
Harvest the leaves
You can start harvesting kale leaves when they are big enough to eat, usually about 30 to 40 days (about one and a half months) after planting, depending on the variety. You can either harvest the whole plant or pick individual leaves from the lower part of the plant, leaving the upper leaves to grow.
That is not all. You should harvest kale in the morning when the leaves are crisp and fresh and before the sun gets too hot. You should also harvest kale before it starts to flower, which is when it produces yellow or white blossoms and becomes bitter and tough.
How to Store and Freeze Kale
Kale is best eaten fresh, as it loses its flavor and texture quickly. However, if you have a large harvest, or you want to preserve kale for later use, you can store or freeze it. Here are the best ways to store and freeze kale:
Store kale in the refrigerator: You can store fresh kale in the refrigerator for up to a week, if you keep it in a perforated plastic bag or a container with a lid. You should also avoid washing the kale before storing it, as this will make it wilt faster. You should wash the kale just before using it.
Freeze kale raw: You can freeze raw kale without blanching it, which is a process of briefly cooking and cooling the vegetables to stop the enzyme activity that causes them to spoil. However, freezing raw kale will result in a mushy and watery texture and a loss of flavor and nutrients. To freeze raw kale, you should wash and dry the leaves, and then pack them in freezer bags or containers, leaving some space for expansion. You can freeze raw kale for up to six months, and use it in smoothies, soups, or casseroles.
Freeze kale blanched: You can freeze blanched kale, which will retain its color, texture, flavor, and nutrients better than raw kale. To freeze blanched kale, you should wash and trim the leaves, and then blanch them in boiling water for two to three minutes, depending on the size of the leaves. You should then drain and cool the leaves and squeeze out the excess water. Moreover, you can then pack the leaves in freezer bags or containers, leaving some space for expansion. You can freeze blanched kale for up to a year, and use it in salads, sandwiches, or quiches.
How to Use Kale in Different Cuisines and Recipes
Kale is a versatile vegetable that can be used in many different cuisines and recipes. Whether you want to make a salad, a soup, a smoothie, or a casserole, kale can add flavor, color, and nutrition to your dish. Here are some examples of how to use kale in different cuisines and recipes:
American cuisine
Kale is a popular ingredient in American cuisine, especially in salads, sandwiches, and casseroles. You can make a kale and apple salad with walnuts and honey mustard dressing, or a kale and chicken sandwich with mayonnaise and cheese.
You can also make a kale and cheese casserole with eggs, milk, and bread crumbs, or a kale and sausage quiche with pie crust and cheddar cheese.
Mediterranean cuisine
Kale is a common ingredient in Mediterranean cuisine, especially in Greek, Italian, and Spanish dishes. You can make a kale and feta cheese pie with phyllo dough and olive oil, or a kale and white bean soup with garlic, rosemary, and lemon juice. You can also make kale and tomato pasta with parmesan cheese and basil, or a kale and potato tortilla with eggs, onion, and paprika.
Asian cuisine
Kale is widely used in Asian cuisine, especially in Chinese, Japanese, and Indian dishes. You can make a kale and tofu stir-fry with ginger, soy sauce, and sesame oil.
Additionally, you can make a kale and seaweed salad with rice vinegar, sugar, and sesame seeds. You can also make kale and coconut curry with onion, garlic, curry paste, and coconut milk. If you like something Indian, you can also try kale and lentil dal with cumin, turmeric, and coriander.
Wrapping It Up!
Kale is a wonderful vegetable that you can harvest, store, and use in various ways. It's easy to grow, harvest, and store kale, as long as you follow some simple steps and tips. It's also healthy, delicious, and versatile, as you can use it in many different cuisines and recipes. Kale is a green treasure that you don't want to miss.
If you want to know how to harvest kale, I hope that this blog has been of help to you. If there are any other queries related to the same, please feel free to let me know. All that you need to do is scroll down till you reach the bottom of the page. Then leave your comments and suggestions in the box below. And I will be there to help you out with the same!
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