What Does Business Law State about Monitoring Employees?

Published on: 29 January 2016 Last Updated on: 09 August 2019

Occasionally, we come across many individuals that are conflicted about the role monitoring applications have to play in the day to day office routines and activities. The most common question asked deals with the boundaries and limits that are “bendable” with the installment of monitoring applications. And the answer is simple; monitoring applications and software programs are legal and frequently advised to be installed in any firm or company. Here is why.

Legal but…

Monitoring or spy applications are legal in any court of law across the world. However, there are some regulations that need to be upheld by the employers’ side before installing monitoring software around the company premises. These guidelines include:

Informing Employees Beforehand

When it comes to employee monitoring applications, every court of law strictly states that the employees should be clearly notified about being monitored. The best way to accomplish this is via policies and guidelines that should be always kept on display within office premises. These guidelines should clearly explain every element of the employee monitoring intervention put forth by the company. Moreover, even when the firm decides to take on new employees, they should adjust a clause in the contract which makes it mandatory for every person being hired to sign a nondisclosure stating that they are alright with being monitored on company-related matters.

Only Limited to Company Owned Gadgets

Monitoring software programs tend to give employers an unwarranted power over the employees. And to protect the employee’s interests, legal guidelines regarding monitoring apps clearly state that the spying should be only limited to company-owned gadgets. This means that every information coming in and going out through the company-owned gadgets are company property. The guidelines placed around the office premises should also clearly pinpoint this clause so that it poses as a reminder at all times. Furthermore, it is also recommended that the employers get their employees to sign a nondisclosure agreement that clearly states that all information on the company owned gadgets is company property. This means it can be used by the company in court if need be as well.

Using Reliable Technological Sources

When another’s a source of income and image in the business world is on the line, it is always best to be careful and use reliable technological sources and software programs rather than the usual cheap ones. The expensive yet well-reputed ones can be easily programmed and altered according to the specific needs of the company, hence always used for easy access and usage.

Balancing is key

Putting so many restrictions and highlighting many stingy clauses regarding monitoring applications like TheOneSpy mobile spy software around the office can definitely scare an employee and hence hinder their overall productivity. This is primarily due to the lack of rapport that should be there between the employee and employer to help increase profits as employee motivation grows. Therefore, it is always recommended by experts to use a system that is similar to a token economy where the employees are given some leeway and flexibility in some areas while at the same time restricted in some too. For example, allowing them access to specific social media sites during a few designated hours of the day.

Never Resort to Open Slander

It is never healthy to insult or accuse an employee openly among their peers. And with monitoring applications installed, there will be many times that the system may show you red flags which in reality are nothing but some mishap with the coding of the monitoring application itself. Therefore, rather than losing your cool and openly slandering a perfectly loyal employee, it is always best to take them aside or discreetly conduct a further investigation either with their knowledge of it or without it. This is because an employee can otherwise sue you for slandering their image followed by wrongful termination which would prove bad for your company’s image.

The law about monitoring applications is specifically made to protect both the employees as well as the employers in case of any mishap or misunderstanding between the two parties. While it may look like the employers have all the power with monitoring applications installed, but in reality, analysis has shown that monitoring applications have been found to be more useful to employees. For example, if an employee faces discrimination at the hands of another employee or employer, they can use the backup made by monitoring applications to highlight the wrongful act in court.

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How to Market a Small Business in a Big City?

Big cities tend to have a highly competitive market base. As such, small businesses based in large cities like New York might find themselves at a loss when trying to develop a marketing strategy to engage a large audience with a relatively unknown brand. Market a Small Business in a large city like NYC requires a multi-faceted approach, and your plan should not merely emulate that of larger brands that may have much larger budgets. There are plenty of effective marketing strategies available for every budget. Working with a professional digital marketing agency will give you an excellent return on your investment if you have a limited budget. If your business is based in the Big Apple, you may want to consider having a New York digital marketing company help you perfect these strategies as they know how to serve the market best. 1. Research Conducting thorough and comprehensive market research services in Singapore should be the first step in your marketing campaign. The data you collect reveals vital information about your potential consumer base as well as your competitors. You can then use this information to tailor your marketing strategies to reach your audience best and stand out amongst the crowd. Here are some of the objectives that market research aims to achieve: Know Your Audience This involves general information about your target audience—their demographic information, location, what they do, what they like, how they act, etc. Identify Your Competitors Knowing who your competitors are is vital to building brand awareness. Knowing your competitors means knowing what products/services they sell, their marketing strategies, and what kind of audience they target. Spot Emerging Market Trends Stay up-to-date about your target consumer base’s latest developments and mold your marketing campaign to remain on-track with those developments. 2. Create Quality Content Content marketing is the strategic use of high-quality, relevant, and on-brand content like blogs, videos, or articles to market your brand or a product to a well-defined audience. Typical content marketing strategies include, but are not limited to: Social Media Content Marketing This involves the consistent uploading of a relevant content on various social media platforms. This content can include images, videos, animations, stories, or even live customer service videos. Blogs Blogs are one of the easiest and cheapest ways to produce content on the web. It is essential that your blogs are creative, engaging, and contain original copy, not plagiarized from other websites. They should be well-researched and tailored to the specific audience that your brand is targeting. Paid Advertisements Sponsored ads require financial investment, but they can be a great way to reach a broader audience and ensure that your brand remains visible and relevant on the web. Content marketing is an excellent way for small businesses to market their brand or product with a minimal investment. 3. Leverage SEO Search Engine Optimization(SEO) is another vital aspect to consider when developing your digital marketing strategy. SEO involves curating your website and its content to rank higher in a search page result. With more and more businesses developing a web presence, having good SEO scores should be high on your marketing strategy’s priority list. SEO isn’t always cost-prohibitive; the price for SEO implementation depends on who is setting it up and working on it. The initial investment can range from cheap to spendy, depending on what level of ranking you desire for your site. If you decide to do SEO yourself, start by researching relevant terms and keywords for your industry. You can then add internal links and secure backlinks (another facet of content marketing), produce quality, highly-legible copy, write blog posts with numbered lists, and add relevant keywords throughout your website. Properly implementing SEO will establish your site as an authority and drive more traffic directly to you. 4. Have a Strong Digital Presence When digital ads account for half of all ad spend, developing and maintaining a strong web presence is imperative for any serious small business. A robust online footprint includes both your business website as well as social media pages. It is a cost-effective way of building brand awareness in your target market base. Developing and maintaining a business website should always be one of the top priorities of your marketing campaign. Your site will serve as the primary representation for your brand on the internet, which is crucial in building consumer loyalty and brand reputation. For top-notch website creation, there are several options for you to consider. The first one is using CMS like WordPress. The second one is custom web development. For this, you can hire RoR developers, a UX/UI designer, and a project manager. Additionally, social media can serve as an excellent digital marketing tool to reach a broader or more specific target audience. Social media serves as the vehicle to transport your brand to the masses and increase its visibility. 5. Generate Leads When your marketing campaign loses its potency on a specific target audience, you’ll need to generate new leads that you can then use to either find a new audience or expand the one that you’re already targeting. Here are some ways to generate new leads: Optimizing Your Landing Page Use landing page strategies like implementing Call-To-Actions and write compelling headlines to improve your website’s traffic and conversion rates. Lead Generation Software As the name suggests, this software identifies and collects new leads from multiple sources. With the right software, you can generate quality leads that significantly boost your conversion rates and sales. Data Validation Software This is similar to lead generation software, but instead of crawling the internet for leads, it validates the information you already have. It works in one of two ways; it can either complete a batch validation analysis of a lead data spreadsheet or live as an API on your site’s contact forms and checks the data’s accuracy in real-time as forms are submitted. This can save time and effort when pursuing new leads. Email Marketing Email marketing remains one of the most cost-effective ways to generate brand awareness and boost sales. These include implementing newsletters, sign-me-up forms, or generating automated email ads for specific audiences. Budget As a Tool, Not a Barrier Small businesses should develop a very different marketing strategy than large corporations in a big city like NYC. Approaching marketing from a small business perspective is the best way to ensure the most effective use of limited budgets and resources. Your finances should never be a hindrance to achieving your marketing goals. With proper strategies and a bit of creativity, your marketing campaign can be just as impactful as your competitors'. Read Also: Optimize Your Small Business Revenue by Taking These Steps Basic Small Business Tips for Noobs Who Want to Start a Venture in 2020 How to Empower Your Small Business through Digital Marketing?

Top 4 Creative Team Building Ideas for a Call Center Industry This 2020

Call Center employees are into a most demanding job as they represent the human face of a specific brand or organization while delivering one of the best excellent customer services. Given the intense rhythm of a call center and sometimes isolated nature of an agent's work, team building in a call center industry is considered to be the most essential thing of motivating the employees, enhancing their sense of camaraderie, and sharing their learning driving their productivity. Given here are the five major ideas and strategies for bringing out the team spirit in a call center through team-building activity. 4 Creative Team Building Ideas for a Call Center Industry: 1. Role Play: Roleplay generally shows the customer service representatives that they could rely on their team members for advice and feedback, giving them an opportunity to ask questions about how they could handle calls in a better manner, allowing employees to walk away from the session with some tips that could apply while receiving calls. Have employees act out scripts one with a customer calling placing an order, and the other disgruntled customer who has not received an order yet. Have your employee being acted as a customer while the other as the customer representative and then switching their roles again. 2. Gamification: Gamification is one of the most popular trends in the call center industry posing a variety of benefits such as healthy competition, optimizing the training of all the call center employees, and employee motivation to succeed. Call center industry representatives would here compete with each other in order to reach specified goals like achieving first call resolution or signing into new accounts. Gamification is here likely being used to train and assess the agents in a fun yet meaningful way. Agents would share one of the best practices with their friends and employees while being motivated to achieve their best for every business activity they have been doing. 3. Hosting a holiday drive: During a holiday season have your employees work as a team to collect items for a charity drive. To begin collecting from toys and all the non-perishable foods in order to winter the clothing and blankets. So plan to donate to one or the other several households or to a non-profit organization. Call center to begin to be fulfilled, as they give the community back with the things they need, and continue to feel proud that they along with their fellow co-worker making a difference. Once the drive ends to reinforce the idea of working as a team in order to achieve the goals relating the ideas to provide one of the best services over the phone. 4. Shared Learning: Agents would continue to feel like a team where their ideas are heard and exchanged among the team members. And in addition to meeting the above best practices, call centers could here make a step further encouraging the employees to read books together in a book club format attending a webinar that is related to their business, or taking classes with the continuous post-activity decision on internal social networks exchanging ideas and take away. To conclude Call center organizations are typically a force behind the success of customer service and sales, so it does become critical enough to foster a team spirit through call center team building that would recognize the individual potential while establishing their common goals and best practices. Through the team building activities, the employee would here tend to feel more motivated enough to do their best while learning and meeting their professional goals. Read Also: Five Things Every Great Leader Should Know 7 Startup Essentials Entrepreneurs Should Know About 5 Steps To Accelerate The Growth Of Your Startup Why Your Business Needs Call Center Tracking How Business Leadership Plays An Important Role In Business Success?

What Are the Alternatives for Small Business Startup Loans?

An investment can yield fruits or fail. There are so many risks involved when starting businesses and investors will always wish for the best. Small business startup loans are essential for your business to grow smoothly. However, where there is a less risky option, no one would hesitate to consider it. This is especially the case when it comes to financing startups. Small business investors may be reluctant to review the loan options for good reasons. For example, a loan is an obligation that has to be obeyed. If the investment does not yield profits, the owner must repay using other alternatives. In many cases, these loans have very high interest rates, and the total cost of borrowing may be too expensive for small investors. It is imperative to reduce the risks involved in borrowing funds, especially for startups. You come to think of the adverse effects a loan may have on your financial profile, and it becomes necessary to consider alternative options for financing your venture. Let us examine the scenario portrayed earlier. If the investment fails to be successful, it means the business cannot repay the loan. If you do not have alternative ways of settling the debt, you will default. As a result, your credit score will be negatively affected, and this reduces the chances of securing other loans in the future. Suppose you do not default but repay late, your credit history will still be damaged. Because of all these risks, it is important to consider alternatives for small business startup loans. Alternatives for Small Business Startup Loans: Alternative small business loans are more flexible with good credit requirements. Statistics show many small businesses are turning to alternative financing. As a business person, you will be confronted by situations that demand instant funding. Even though bank loans are perceived as the best solution in such cases, the truth is banks are often unwilling to offer loans to startups. That is why many are checking legit online loans like Instant Loan for fast-approval financial loans. Still, your venture might not meet the conditions required by banks, and if you are not careful, you may not salvage your business situation. You can turn to your retirement funds, dispose of a personal asset, or use your credit cards. Develop proper plans that can work well in your favor. While these options may help, several alternative funding options salvage the conditions in the best way ever. The following are some of the best alternative options for startups: Asset-based lending: In this arrangement, the asset you intend to purchase is held as collateral for the funds borrowed. Put differently; the lender becomes the owner of the asset until you repay the final payment. The two standard options in this category of financing include leasing and hire purchase. Business Angels: These are very wealthy and experienced individuals in the community who are often willing to invest in new businesses. They usually have prior understanding of how the industry operates and this is a significant factor in their decisions to invest in new ventures. The main problem with this type of financing is matching investors with small business owners seeking finances. The only ways the two can connect is through friends, family members, and business networks. The best thing with business angels is that they never seek control or management positions in the firm. They only perform advisory roles, and it is expected that they are consulted. Venture capitalists: If the risks involved are too high, the best alternative financing option is venture capital. It is always perceived as early phase sponsoring of new and young firms with the potential of growing quickly. Unlike business angels, venture capitalists are supposed to be involved in the management of the business. They always take some shares in the business. Their primary interest, though, is on the business growth and would be glad to see new small firms grow and become large. Nevertheless, venture capitalists do not finance all small businesses. They have criteria for determining which firm to fund. The following are some of the things they look for in a business before funding it: The quality of management Efficient corporate management Suitable investment structured. Venture capital can be the best way of financing startups. However, it comes at a cost because new investments always have high risks. If you do not want to lose part of your independence or shares in the business, then do not consider this option. Venture capitalists always aim at harvesting long-term financial gains. They may opt to harvest after a period of 5-10 years after making the original investment. Small business startup loans can make things complicated for your business. Family and friends: If other options are not applicable, you can always turn to family members and friends. Your parents brought you up and seeing you successful will make them happy. If your business is worth their trust, they can willingly invest in it. The good thing here is that parents will not push you the same way bank will if you delay payments. However, to maintain a healthy family relationship, respect your obligation and try to repay the loan on time. Do not put your family and friends into too many risks. Let them know all the risks the business faces before they decide to invest in it. The major problem with this option is that parents and friends will always feel they have to be consulted when it comes to spending because they loaned you. Crowdfunding: This is one of the best and common way of financing new ventures. It involves sourcing funds from friends, clients, family, and personal investors through an online platform. You give your idea to a large number of people, and you will probably find someone willing to finance your venture. It is often referred to as online fundraising and has helped many startups successfully. Small business Startup loans can make things easier for your business. Grants: Although it is hard to qualify for these types of funding, they are very beneficial because one will not have to repay them. They are usually provided by the government, though recently some small business associations provide individual grants. Conclusion: These six alternatives for small business startup loans discussed in this blog. Consider first the options that you will not be required to repay such as grants. If you need a substantial initial capital, you can go for venture capital and business angels. Whichever option you take, you will be better off than someone using bank loan options. Read Also: Benefits Of NBFC Business Loans 6 Top CRM For Small Businesses In 2019 6 Loan Mistakes Every Business Owner Must Avoid What Entrepreneurs With Bad Credit Need To Know Before Applying For A Loan? What Is The Future Of Digital Marketing In Regards To Shaping Up Small And Large Businesses?

What Does Business Law State about Monitoring Employees?

Legal but…

Informing Employees Beforehand

Only Limited to Company Owned Gadgets

Using Reliable Technological Sources

Balancing is key

Never Resort to Open Slander

How to Write and Design an Article that Attracts to Your Business

Why You Must Embrace Green Home Technologies?

Tags

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

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How to Market a Small Business in a Big City?

Top 4 Creative Team Building Ideas for a Call Center Industry This 2020

What Are the Alternatives for Small Business Startup Loans?

What Does Business Law State about Monitoring Employees?

Legal but…

Informing Employees Beforehand

Only Limited to Company Owned Gadgets

Using Reliable Technological Sources

Balancing is key

Never Resort to Open Slander

Share this Article

How to Write and Design an Article that Attracts to Your Business

Why You Must Embrace Green Home Technologies?

Tags

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related