5 Most Common Challenges Faced By eCommerce Businesses Today


19 November 2017


eCommerce Businesses

Over the years, a lot has changed in eCommerce due to the continuous development of technology. Competition is tough between online-based businesses and eCommerce sites that’s why they really have to fight a hard battle to gain customers.

E-commerce giants including Amazon and eBay make it even more difficult for start-ups to flourish. But this is not always the case, even small online-based businesses can become successful online. It all begins with understanding the difficulties they may face along the run.

5 Most Common Challenges Faced By eCommerce Businesses Today

If you are considering an online business, check out these five common challenges the eCommerce business faces today.

1. Right Products are not being prioritized

Setting up an eCommerce site is fast and easy and you can run your business in a matter of days. But of course, you have to take into consideration your inventory of products and also your consumer’s needs.

To do this, you can go beyond product personalization. Learn and study purchasing trends and provide your customers better options. You can even offer a wide selection of complementary products along with personalized messages. Entice your buyers with upcoming sales or coupons that will make them interested in buying more products from your store.

2. Digital Sales Platforms are disregarded

Most e-commerce sites focus on driving traffic sales through their main websites and not tapping into other platforms. When discussing digital platforms, this means using mobile phones, tablets, and apps. Not taking advantage of other digital platforms could affect their sales and visibility.

Using digital platforms contribute to more than 70% of eCommerce total sales.Explore other digital platforms to generate more sales. If you are already utilizing these platforms, opt for more enhancements like personalized mobile apps or faster loading speed.

3. Quality Check is not always being done

E-commerce websites unite different vendors offering assorted products to consumers worldwide. Buyers purchases products online and the website deals with all the issues.

Quality checks end up noticeably essential for non-branded products like those which are custom- made. To ensure quality products, make sure to check different manufacturing stages and also it’s better to work with reputable sellers.

4. There is not enough Payment Options

It doesn’t make a difference whether an eCommerce site works locally or all around the globe.Each eCommerce site should offer various payment options. Incorporating different e-wallets to the site is important.

It helps the business gain more additional income. Nowadays, most consumers choose the COD (Cash on Delivery) method as a mode of payment. This option could be impractical but providing wide selections of payment methods can increase cash flow.

5. Poor Customer Sales Support

When the buyer receives their purchased products, the selling process doesn’t end there. Truth is, it begins right when a customer signs onto an eCommerce site. Then it continues even after the purchaser gets the item they have obtained.

Almost 50% of online consumers need access to customer support before, during and after buying a product. Personalized support may not be possible to offer in all instances however a good way to deal with queries is providing detailed FAQs and good customer support channels.


Numerous e-commerce businesses invest a lot of time building up a perfect catalog which leaves them insufficient time to confront previously mentioned challenges. To perform well in your online eCommerce business, you have to have access to some punchout solutions that can make your job easier and smoother. You have to take professional services from industry experts to make sure all the technical aspects of your website done properly.

I enjoy writing and I write quality guest posts on topics of my interest and passion. I have been doing this since my college days. My special interests are in health, fitness, food and following the latest trends in these areas. I am an editor at Content Rally.

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Continuous Learning

Here Are the Benefits Of Continuous Learning

Have you read a book since you graduated from school? Well, continuous learning is an ideal option for people who want to grow economically and mentally. Therefore, it’s essential to continue reading enlightening materials even after completing your exams. If you do some research, you will notice some essential things that would help improve your work performance that you didn’t know about. Imagine a situation where you're provided with the learning material, including a video that you can use to increase your performance. A coaching platform gives you access to virtual videos that can help you pick up subjects quite quick. The virtual practice allows you to acquire training on the areas that you missed. For example, if you're a doctor and you lack certain clinical practices, you can use a coaching platform. You'll have the tips that you require and shown practical virtual videos to help you understand. Reasons Why You Should Consider Continuous Learning via a Coaching Platform: 1. Business sustainability: Hiring a new employee who has the skills that your current employee lacks is costly. However, if you train your existing team, your company will have better productivity. This way, you’ll be retaining your employees’ talent in addition to the new skills they gather from a coaching platform. This is especially important because your company has constantly fluctuating needs, and therefore, require new skills in conjunction with the preexisting skills. 2. Increase in team-spirit: A group of people working together churns up better results as compared to people who work individually. Similarly, if you train your team together, they may understand the information differently but still work as a team to achieve the company's goal. Also, they will acquire leadership skills and know-how to deal with stressful situations as a team. 3. You are provided with resources: A coaching platform gathers information based on individual team requirements. So, if you're a team of doctors who need to know how to clean a kidney before transplanting, you'll find information prepared specially for you. The same is true for the sales team. So, virtual practices are specifically designed to help teach you how to reach the goal that you're trying to achieve. 4. Provide room for innovation: Business competition is growing rapidly. If you don't have innovative tips to help you stay at the top, other business will surpass your business, leaving it to fall or stagnate. However, if you enroll in a coaching platform, you'll learn practical innovation tips and effective methods of improving your business performance. This will lead to company prosperity. 5. Helps in decision-making and behavioral change: Every day, you make decisions that influence the future outcome. Unfortunately, you'll find some managers making better decisions that lead to massive company growth. So, unless you learn the tips that will work for your company, you might fail. On the coaching platform, you'll learn how to make decisions if presented with a specific situation. Also, it will help you change how you perceive and behave when presented with different situations. Conclusion: Knowledge is power. It's a propeller to better life performance. Therefore, ensure you book an online learning platform where your team will continually learn what is required to fill the business gap, thus, leading to prosperity. Read Also: 5 Key Leadership Skills For Entrepreneurs 4 Factors To Consider When Making A Great E-Learning Course

Workers Compensation

Top 5 Benefits Employees And Employers Get from Workers Compensation

If you own or operate a business and do not currently have a compensation plan in the case of a workplace injury, you are not only taking a dangerous gamble, but you may also be breaking the law. Worker’s compensation is required in most places and even where it isn’t, that doesn’t absolve the employer from their responsibility. For those who aren’t sure exactly what benefit this type of business insurance provides, here are 5 examples for both you and your employees: Benefits for Employers: Worker’s compensation is also invaluable to employees, as the complications that can arise from a workplace injury are numerous. Here are some of those benefits: 1. Limited Liability Employers are typically protected from lawsuits filed by employees who are injured on the job, as long as they have worker’s comp insurance in place. This can help to limit the employer's liability and financial exposure in the event of a workplace injury. 2. Reduced Absenteeism With this insurance in place, employees can receive treatment and benefits for their injuries, which can help to reduce absenteeism and keep employees on the job. 3. Increased Productivity By providing employees with the resources and support they need to recover from their injuries, employers can help to increase productivity and reduce the impact of workplace injuries on their business. 4. Improved Employee Morale When employees feel that their employer cares about their well-being and is willing to support them in the event of an injury, it can help to improve employee morale and reduce turnover. 5. Compliance with Legal Requirements Workers comp is typically required by law, and employers who are found to be non-compliant can face penalties and fines. Maintaining coverage helps employers to avoid these penalties and stay in compliance with legal requirements. Benefits for Employees: Before you can make an educated decision on what type of coverage your company needs, the first thing you have to understand is what worker’s comp provides for your business. You can see more at https://www.employers.com/workers-compensation/. 1. Medical Treatment and Expenses Employees who are injured on the job are entitled to receive medical care and costs related to their injury. This can include things like doctor's visits, hospital stays, and physical therapy. 2. Temporary Disability Benefits If an employee is unable to work due to their injury, they may be eligible for temporary disability benefits to help replace their lost income. 3. Permanent Disability Benefits If an employee's injury results in a lifelong disability, they may receive permanent disability benefits to help compensate for their loss of earning capacity. 4. Vocational Rehabilitation Some employee compensation programs provide vocational rehabilitation services to help injured employees return to work. This can include job training, retraining, and other services to help employees regain their earning capacity. 5. Death Benefits In the event of a workplace death, the employee's dependents may be eligible for death benefits to help cover expenses and loss of income. Where to Find the Right Worker’s Compensation Coverage for Your Business There are many different types of policies, depending on the size of your company, local laws and regulations, as well as what service or product you provide. A little bit of research and a few simple questions will let you know what’s best for you and your employees. Read Also: 7 Best Employee Recognition Awards Ideas Why In-Company Training Results in Better Employees How to Get Your Employees to Use a Time Clock App

New Shopping Center Site

How to Select a New Shopping Center Site

If the next goal of your retail construction business is to build a shopping center at a strategic location, the first key step is to find the right site where it’s economically, geographically and environmentally viable to build a shopping mall. The planning and construction of a shopping center are way different from that of local markets or of store clusters. The selection of land itself is a lengthy process, from shortlisting possible locations to getting government approvals to begin construction. The location, the scale of the project and the size of the shopping mall are key determinants in the site selection process. Moreover, when a developer chooses a site for a shopping mall, it must be a place that will receive high footfall, will have ample parking space, should be convenient to visit and should house the brands that can pull traffic. A shopping center is, therefore, a full package that doesn’t just offer products that people would like to purchase, but also an ambiance that will make the experience comfortable, hassle-free and weatherproof for visitors. If you’re an investor, developer or builder scouting locations to build a new shopping center, here are a few key factors that should guide your decision. Base your decision on stringent selection criteria : Building a new shopping center is a big investment and should get you maximum ROI in record time. However, reality often differs widely from projections made during the planning phase. Therefore, site selection for a shopping mall must be done after taking into account several key parameters such as accessibility, availability of local transport, road infrastructure around the location, traffic around the site, size and construction-readiness of the site, and scope of expansion. Other key factors that should drive your site selection research are the topography of the area, the shape of the land, and survey-backed data regarding potential footfall and present and future competition. Lastly, the catchment area should be studied in-depth to understand the demographics and spending habits of the population expected to be your future customers. Be prepared to face the challenges in site selection : Sometimes, finding a site for a new retail project takes only a few weeks, and at other times the process may stretch into months. The key challenges faced by builders and developers in finding an ideal location include land acquisition cost (land near the city center or in prime locations tends to be way more expensive than in other areas); availability of land for commercial projects near densely populated areas; getting the required environmental clearances and government approvals; and, lastly, the public infrastructure around the site. A site that meets only some of these selection challenges may not be worth pursuing, as the success of a shopping center will depend on the footfall it attracts, which itself depends on several factors. So shopping plaza location should be finalized only if it will give its investors and retailers a handsome return on investment. Use technology to find the best sites : The most successful global retail chains rely on technology to help them find suitable locations for opening new stores worldwide. Using massive amounts of big data and cutting-edge mapping systems, companies are using technology to find profitable sites across the world. Expansion and investment decisions are increasingly being taken based on location- and demographics-based data provided by specialty software programs and applications. If so far you’ve relied on physical research to scout locations for retail projects along with limited use of technology, it’s time to go all out into the fantastic realm of big data and digital mapping software to build your next retail success story. Contact a digital map provider, such as promap.co.uk to get a detailed map of the town or district or street you’ve shortlisted as an ideal site for your next retail construction project. The various types of digital mapping services available with Promap offer invaluable and in-depth information that is employed by developers and architects for site identification, risk analysis, feasibility, planning application, and environmental and geological analysis of a location before proceeding to the planning and design phases. Lastly, market research is a key aspect of retail construction as it helps developers derive accurate projections in terms of present and long-term viability of the project. Once the site is selected, a detailed demand/supply study must be carried out, taking into account the lifestyle and spending power of the catchment area. This will help you determine which retail businesses are more likely to drive traffic to the shopping center. Read Also : Top Tips For Making Business Purchases Explore Some Interesting Marketing Trends For Your Business In 2018 Relocating Your Business To Downtown Toronto? Read This First 6 Things You Should Know Before Starting A Business The Business Networking Benefits Of Co-Working Spaces