CRMDialer: A Zoho Alternative

Published on: 30 July 2018 Last Updated on: 03 September 2024
grow your business

A CRM is a necessary tool to grow your business. A great customer relations management tool will use technology to assist a company or business in managing its current customers and handling it’s potential customers, too. A strong CRM takes current relationships, and interactions and looks at how to develop, improve and retain those customers.

There are many CRM solutions on the market today. Some prove to be difficult to learn and implement into your business practice. Others have gaps in fulfilling the needs of your business goals. CRM Dialer proves to be a cutting-edge power dialer CRM platform. CRM Dialer is a substantial Zoho Alternative in the power dial CRM marketplace. It empowers small to mid-sized businesses, closing gaps and encouraging sales and supporting other enterprise needs.

1. Help-Desk :

Customer service is the core of every successful business. This is why CRM Dialer built their help-desk directly into their platform allowing you to see and track customer tickets as they are generated. This allows you to monitor the help ticket progress and ensuring that they’re resolved quickly and efficiently, ending with happy, repeat customers. CRM Dialer has help-desk capabilities as a priority in their platform, so your business can make customer service your priority.

Zoho offers Zoho Desk which is a help-desk application that integrates with Zoho CRM. This application utilizes the use of tickets and a knowledge base in order to better serve customers while resolving help desk issues.

2. Real-Time Visitor Tracking :

CRM Dialer allows you to see in real-time what customers are looking at on your site, and what they’re clicking on. This allows your contact with them to be timely, and impactful to aid in closing the deal. It’s included in the platform, no need to log in to an additional database or website to see the visitor’s information history. It’s accessible on the platform and happening at that moment.

Zoho offers access to data within their dynamic reports & dashboards. Zoho utilizes an Opportunity Tracking tool that allows you to see the customer in the sales cycle, what the deal’s size is, and if there has been any contact history.

3. Team Chat :

CRM Dialer has made it easier for the team to collaborate, chat, and communicate effectively. The team chat feature has been built-in so that information can be shared quickly and team collaboration can take place. This built-in feature allows for groups to be made for specific topics or projects, to allow the communication to flow easily in several species or designated teams/groups.

To chat with the team in Zoho, you will need to integrate Zoho Projects into your platform, allowing team collaboration on each project.

4. Email Validation :

Email validation is crucial in customer bounce rate. Having an authentic way to reach out to these customers is a worthwhile and profitable feature for a platform to offer. This is why CRM Dialer built an email validation feature directly into the platform. They offer three ways to perform an email validation: the Lead Email field, the Lead Importer, which allows you to do bulk email validation and validating within Quick Email pop-ups. This feature is refreshing considering most other CRM solutions require a third-party app to be integrated into.

5. Pricing :

CRM Dialer offers two pricing levels. The first is free. Yes, Free. Their first level of pricing offers Forever Free For two activated users. This is perfect for the salesperson who wants to test drive the all-in-one CRM platform and upgrade as his or her business needs to grow. This level does remain free for the two activated users until they decide to move up. The next pricing level offered will be quoted out based on each company’s individual user needs. This is a great feature because, really, no two businesses needs are exactly alike. This pricing strategy allows you to get just what you need.

With Zoho, pricing is offered with several levels of different service features. They include the Standard, Express, Premium, and Enterprise levels, each with their own bundle of features. The prices range from $20.00 to $125.00. The most popular service is their Premium version being offered at $85.00 a month. Interesting to note, these are monthly prices, but they are billed annually with the addition of tax. Zoho does offer a free 10-day trial to test out the platform.

CRM Dialer is a revolutionary CRM power dialer platform. It is a great alternative to other CRM platforms. The designers behind it integrated several key features that work for you to improve your business relations. These features had been stand-alone integrations up until this point. CRM Dialer offers an excellent, improved solution for the small to midsize business. With this in mind, CRM Dialer is a powerful tool for managing both current and potential customers in a business.

Read Also :

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Related

Workplace Injuries

Strategies For Preventing Workplace Injuries Proactively

No company is immune to the danger of employee injury on the job. Injuries may and will occur if your business has employees, regardless of sector. According to the Bureau of Labor Statistics, over 2.8 million nonfatal occupational injuries and illnesses were reported by private industry employers in 2017. These injuries have a direct impact on the employer's bottom line, with OSHA projecting total payouts for direct workers' compensation expenses to be close to $1 billion per week the same year. Workplace injuries reduce organizational productivity and raise operational expenses, eroding hard-earned earnings. However, there is a silver lining to this dismal data on worker injuries: most injuries are completely avoidable. Implementing proactive methods to address warning signals before an incident occurs is one of the most effective ways to reduce workers' compensation expenses. This post will look at techniques that any business may take to assist keep workers safe and reducing worker injury expenses. Related Reads: Claim your compensation after getting injured at the workplace. Observe and Pay Attention Observing and listening to employees is one of the most effective techniques for injury intervention. Fatigue, discomfort, and pain can all be warning signs that a job accident is on the way. Businesses should foster an open communication culture free of fear of punishment and encourage workers to discuss how they physically feel while doing their regular job tasks. If an employee expresses discomfort in any manner connected to job duties, an assessment should be conducted. Ergonomics, equipment safety, lighting, task demands, and work process flow should all be taken into account when identifying why there is pain and how to alleviate it. Observation and communication may be a fantastic method to decrease the chance of hazards, avoid future workplace injuries, and increase overall productivity. Ignorance is Not Bliss Employee education is critical in the early detection and prevention of workplace injuries. Employees should be made aware of any warning indications that their bodies are giving them before it is too late. Symptoms such as weariness and pain indicate that a procedure has to be evaluated in order to prevent additional negative impacts on the employee. When it comes to workplace accident prevention, business leaders should implement a regular instructional program. These programs should contain instruction on detecting injury warning signs, reducing injuries, and communicating early injury warning signals to management for evaluation. Ignorant is not bliss when it comes to workplace injuries; it is just ignorance. Removing Hazards Eliminates Risk "Be mindful of your surroundings!" Most individuals have heard this advice in some form or another throughout their lives. This guidance is especially useful when it comes to identifying workplace risks as an early injury prevention approach. Hazard assessments enable management to study, analyze, and evaluate the whole work environment of workers to guarantee that dangers do not contribute to future accidents. Accident prevention is critical to keeping people safe and reducing workplace dangers. Employees who operate with heavy machinery regularly (e.g., drills, the saws) will benefit from equipment protections that eliminate dangers that might result in significant accidents. Fewer risks in an employee's working environment imply a lower risk of workplace injuries. Provide Safety Equipment Personal protective equipment is required and should be enforced throughout hiring, meetings, and on-the-spot monitoring. Take the time to teach staff how to wear goggles, face protection, gloves, hard hats, safety shoes, and earplugs or earmuffs appropriately. Many factories and other entities operate with hazardous or poisonous compounds, and accidents from contact with these chemicals are not uncommon. Accidental spills represent a substantial risk to both employees and companies; even little leaks may be hazardous. Organizations should take proactive hazmat strategies to reduce risk while providing all the necessary safety tools like custom enclosure box to safeguard your electrical system from chemical incidents. Up-to-date personal protection equipment and cleaning resources can also assist employees to avoid harm. Material Handling Although it may appear to be a broad category, merely handling and storing goods and equipment is one of the most prevalent causes of workplace injury, accounting for 32% of all workers' compensation claims. Improper storage or handling procedures in factories and warehouses can harm employees and incur extra expenditures for companies. Avoid these dangerous scenarios by removing the threat before it appears: stack and wrap things, storing larger, heavier objects at the bottom and lighter items at the top. To assist prevent back injuries, stringent regulations requiring workers to pair up while lifting loads weighing more than 40 pounds must be implemented. Similarly, leave adequate space between pallets and shelving units so that employees and lift equipment may reach items without the chance of an accident. Employers should also upgrade to the most recent lift technology, which can reduce the impact of continual stress on the body from lifting and carrying large items. Consistent instruction inappropriate body mechanics will assist to establish the culture of a pain-free workplace. Conclusion Workplace injuries are simply terrible for both individuals and businesses. Early preventive efforts can have a substantial impact on productivity and the bottom line. The primary objective of any organization's safety program should be to keep its employees safe and healthy. Early preventive methods provide staff with the skills they need to keep organizations moving ahead rather than sitting on the sidelines. We can assist reduce the huge workers' compensation costs that affect businesses all over the country on an annual basis by implementing a few easy techniques. Read Also: 7 Misconceptions About Workers’ Compensation to Debunk Can an Employee Claim for a Personal Injury When Working From Home?

READ MOREDetails
Crowded Niche

5 Ways to Stand Out In A Crowded Niche: Insights from an Expert

There are a lot of businesses out there. In fact, according to recent data, there are over 28 million businesses in the United States alone. So how do you make sure that your business stands out from a crowded niche? It can be challenging, but it's not impossible. Today, we'll discuss five ways to set yourself apart from the competition and attract more customers to your business using cloud marketplace solutions. Top 5 Worthy Expert Guide To Stand Out In a Crowded Niche 1. Identify the needs of your target audience Any business owner knows that one of the keys to success is understanding the needs and wants of their target audience. After all, if you don't know what your customers are looking for, how can you hope to provide it? Fortunately, there are several ways to get feedback from potential customers. Surveys are a great way to collect data from many people, and social media can be used to reach out to potential customers and gauge their opinion of your products or services. In addition, many companies also use focus groups to get more in-depth feedback from potential customers. No matter what method you use, gathering feedback from your target audience is essential to ensure that your business meets their needs. Related: Which Targeting Option is Best for Influencing Consideration? 2. Research your competition and find a way to differentiate yourself Any successful business owner knows that it's essential to understand who your competition is. After all, if you don't know who you're up against, it's hard to develop strategies for winning over customers. However, simply knowing your competition is not enough. In today's competitive marketplace, businesses need to find ways to stand out in a crowded niche. What makes your business unique? Why should potential customers choose you over your competitors? If you can answer these questions, you'll be well on your way to attracting new customers. By understanding both your competition and what sets your business apart, you'll be in a solid position to succeed. Related: 6 Tips to Help Your Business Stay Ahead of the Competition 3. Create valuable content that is worth sharing In today's digital world, content is king. By creating high-quality, valuable content, you can attract attention to your business and build trust with potential custom bIf your content is shareable, you could see a significant boost in website traffic and social media engagement. Creating great content isn't always easy, but it's worth the effort. When your product is truly useful or interesting to your target audience, you'll be rewarded with their attention and loyalty. If you're not sure where to start, try brainstorming a list of topics that would be helpful or informative to your customers or clients. Once you have a few ideas, you can start writing or recording your content. Remember to keep your audience in mind throughout the process and aim to provide informative and engaging content. With a little effort, you can turn content into a powerful tool for growing your business. Related: How to Get Into Content Marketing 4. Use social media to reach out to the new audience Social media is a powerful tool that can reach out to new audiences and promote your business. To stand out in the crowded niche, you can quickly attract new leads and customers by posting engaging content, participating in relevant conversations, and running target meters. However, it's essential to use social media wisely, as over-exposure can lead to fatigue and alienation. To maximize the impact of your social media campaigns, focus on quality over quantity, genuinely interact with your audience, and be sure to measure your results so that you can continue to improve your efforts. With some planning and effort, you can use social media to effectively reach new markets with cloud marketplace solutions and grow your business. Related: Social Media Usage: Pros And Cons 5. Stay up-to-date with the latest trends and changes in your industry Industries are constantly changing and evolving, so businesses need to stay on top of the latest trends to remain competitive. Customers' needs and wants are continually shifting, so it's crucial to be able to adapt your products or services to meet their changing demands. Plus, keeping up with the latest industry news shows that you're a leader in your field, which can attract more customers by standing out in the crowded niche of your business. There are several ways to stay up-to-date with the latest industry news, such as subscribing to industry publications, attending conferences and trade shows, or following influencers on social media. By taking advantage of these resources, you can ensure that your business is always ahead of the curve. Related: Explore Some Interesting Marketing Trends for Your Business Final Thoughts As any business owner knows, standing out in a crowded marketplace can be challenging. With so many businesses vying for attention, it can be challenging to hear your voice above the noise. However, by following the tips above, you can set yourself apart from the competition and attract more customers to your business. Additionals:Event Management: 5 Tips for Organizing Major Esports EventsThe Lifecycle Of Creative Branding Agency: How To Build A Brand?Looking To Build A Photography Website: Here Is How You Can Build One

READ MOREDetails
Company Secretary in Hong Kong

Demystifying the Duty of a Company Secretary in Hong Kong

The Hong Kong Companies Ordinance, Chapter 622, makes it mandatory for every company to be registered in Hong Kong to have a company secretary. So important is the company secretary that indeed, your company will not be registered without one. In this post, we will look at the duties of a company secretary in a Hong Kong company. What is a Company Secretary? First, it is important to appreciate that a company secretary is completely different from common clerks who do clerical work. According to the Companies Ordinance, a company secretary is a senior officer in a company who is responsible for efficient administration, especially with respect to ensuring compliance with statutory requirements. So, you need to ensure that only the most qualified and committed person gets the job. The Main Duties of Company Secretary From the definition of a company secretary, there is no doubt that the roles he does and how he does them will greatly impact the company's success. So, let us start by understanding the duties of a company secretary. Fulfilling the Company’s Tax Obligation When opening a company in Hong Kong, it is important to understand that the administration runs a business economy because the registered enterprises serve as the primary source of revenue. Therefore, the administration takes tax matters very seriously. Your company secretary is charged with the responsibility of ensuring that the company meets all its tax obligations. Some of these obligations include: Overseeing the filing of the tax returns correctly and on time. Seeking additional approval or clarifications on tax-related matters. Registering the company with IRD (Inland Revenue Department). Keeping Statutory Books The Hong Kong Companies Ordinance also designates the company secretary as the custodian of the statutory books. This implies that the secretary should have every document that the government might need to inspect. In addition to keeping these books of account, the company secretary is also responsible for: Updating the details on statutory books. Producing and distributing company accounts and reports. Planning and Attending Company Meetings As we indicated earlier, the company secretary is involved with top-level management, and one of that roles is planning the company's meetings. This is considered an important role because it is in these meetings that actions to be taken on different areas, such as books of accounts and employment, are made. Here is a breakdown of these duties: Organize board meetings. Participate in board meetings. Prepare the agenda of the company meetings. Implement the decisions made during meetings in compliance with laws. Advise the company on compliance with the law. Other Duties of a Company Secretary While the roles we have outlined above are considered the core for a company secretary, they are not the only ones. Other administrative duties include: Communicating with shareholders, the Stock Exchange, and regulatory bodies on behalf of the company. Observing the company developments and giving advice to the board of directors. Guiding the company through the process of liquidation. If you are planning to incorporate a company in Hong Kong, the position of a company secretary is very important and should only be entrusted to a qualified and experienced person. With the best company secretary, you can rest assured that the business will make the best decisions and grow into the multinational of your dreams. Read Also: A Closer Look At The Common Types of Business Accounting Services How Portal Software Improves Communication Between Board Members 5 Places you should see if you’re visiting Hong Kong for the first time

READ MOREDetails