Top DevOps Metrics in Development Companies

Published on: 29 March 2022 Last Updated on: 28 September 2022
DevOps Metrics

DevOps, though exclusively focused on the improvement of software development businesses’ operations, are often misunderstood, especially at the initial stage of their adoption. This concept means different things in different companies, primarily due to the distinctions in focus and various tools’ choices for solving specific business needs.

But measuring the DevOps success is imperative for any business, as the large-scale transformation they require is usually expensive and long-term.

So, how can you determine whether the project succeeded or not? To keep the progress under control, every company has its own comprehensive list of DevOps metrics to measure the success of its operations. Here we offer a detailed guide on choosing your metrics and making sense of them.

Features of Actionable DevOps Metrics

Features of Actionable DevOps Metrics

Overall, there are dozens of metrics experts recommend, but your company may need a specific set thereof. How to choose the ones that fit your organization the best? We advise focusing on the following characteristics and checking these points before including the metric in your checklist.

i. Relevance

When you put DevOps tools in use, you probably pursue a specific business goal or close a performance gap. Thus, your DevOps approach may differ from the one in another company, and your metrics for measuring success should also match the initially set goals.

If your problem was a large number of errors, then the defect escape rate will be the number one metric of interest. If you struggled with deployment delays, then the deployment frequency is a metric to focus on, and so on.

ii. Measurability

There’s no sense in relying on abstract, subjective evaluations when assessing the impact of DevOps introduction in your company. Such measurements will be vague, giving no concrete data for analysis and further action. So, always choose parameters that have standardized values and can be re-measured over time.

iii. Traceability

When you want to measure something, you need to have a clear idea of what issue or parameter that metric points to. Otherwise, you won’t draw valuable conclusions even with accurate data in your hands.

iv. Actionability

What does the metric show to you? What problems can it highlight, and what improvements can it suggest? Every metric should be valuable for evidence-based decisions and strategic actions.

v. Reliability

The metric should be objective and out of the control of any team member. Otherwise, people in your team can easily manipulate the data or present their subjective views that distort or conceal the general perception of the situation.

What Metrics Won’t Do?

With the features of good metrics in mind, you should also learn a bit more about poor metric choices. This information can prevent DevOps beginners from relying on wrong or inaccurate data, which may lead to wrong, counter-productive decisions. So, bad DevOps metrics are usually:

a. Beyond the DevOps mindset

Make sure that you adopt the DevOps culture in its entirety to avoid non-DevOps metrics in performance measurement. Your values change, and the team’s performance is measured in entirely different terms. Thus, for instance, measuring compliance won’t help as it is not suitable for the DevOps development environment.

b. Focused on competition inside the team

Collaboration and competition often contradict each other. Thus, a company with a competitive culture rewarding winners and punishing losers will hardly succeed in the DevOps transition. If you understand this, don’t introduce metrics fostering competition in the team or between teams; it will kill all DevOps progress.

c. Individually rewarding

Appreciation of individual input is a metric irrelevant to DevOps, as the latter focuses on the communal outcome. So, even if a single person does the lion’s share of work in the team, it doesn’t necessarily mean that they are the best. The team’s added value to the end-user experience becomes the top priority when you want to integrate the DevOps approach.

The Top 6 Metrics to Focus On

#1 Lead Time

Lead time is the key metric in most speed-focused businesses. It measures the amount of time your team needs to write and deploy the code. This metric is highly informative for future planning, showing how much time a coder will need to complete a specific task.

#2 Frequency of Deployment

Every development company focuses on more frequent code deployments, which is typically achieved by reducing the deployment size. The latter simplifies the testing and release operations. However, this metric is more complex than one might think.

To get to the core of your deployment statistics, you need to understand the number of production and non-production deployments, factor in the number of deployments to QA checks before the final release. Once these metrics are collected and analyzed in a union, you will understand how this metric affects your defect escape rates.

#3 Defect Escape Rate

The QA check at the pre-production stage is an excellent filter for ensuring that defective code doesn’t get to production. However, companies focused on fast delivery often skip the QA stage and launch poorly working code without proper testing. The defect escape rate metric will give you an idea of how many defective deployments are there; it is calculated by dividing the total number of deployments by the number of defective ones identified at the QA stage.

#4 Error Rates

Unfortunately, errors are unavoidable in the software development world. Still, you can derive tons of valuable data from analyzing your errors. Identify their types, the stage at which they occur most frequently, and look for spikes in error rates. These metrics will help you spot systemic problems and oust them to achieve sizable performance improvements.

#5 Mean time to detection (MTTD)

Errors can go unnoticed for a certain period, and the longer that period is, the greater risks they pose. Thus, it would be best to keep the MTTD metric under tight control to minimize the time for error detection and correction. Otherwise, your system may suffer downtime or expose its critical vulnerabilities, which is very risky.

Always Measure Your Progress

As you can see, DevOps can turn into a concrete and measurable issue if you use proper metrics for its assessment. Invest time and effort into picking the right metrics for your business, even if you decide to get a devops automation service. In this way, you will always be in complete control of your operations, introducing adjustments and corrections where necessary.

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SOX Compliant

Making Sure You’re SOX Compliant

The Sarbanes-Oxley Act (SOX) is a federal law established in 2002 to combat corporate fraud. The act requires public companies, private companies with more than 500 employees, and bank holding companies to maintain adequate internal control systems. If you are one of these organizations, then this blog post will go over the SOX requirements to help you become SOX compliant! What is SOX Compliance? SOX compliance is a set of regulations created to protect investors and the financial markets from fraudulent activities. The act requires organizations listed above to test their internal controls through an independent third party, such as AICPA or COSO. In addition, they must document all findings in detail and implement changes that will correct any deficiencies. The Four Areas of Compliance Are: Financial reporting (SOX 404)- This section requires businesses to have adequate internal financial controls. Internal control structure (SOX 302)- This area ensures your business has procedures and documentation for employees responsible for recording transactions, processing payments, and monitoring risk. Compliance with laws/regulations (SOX 404)- SOX compliance provides a set of procedures to help monitor compliance with laws and regulations. Internal audit function (SOX 404)- This area ensures your business has an internal auditing system in place that reviews financial transactions, lines of authority, IT security controls, physical access, etc. Why it’s Important to be Compliant The consequences for failing to become compliant with SOX can be serious. Not only can your organization face fines and penalties up to USD 15 million, but you might even cause a financial crisis in the market! The SEC has increased their monitoring of companies required to comply with these regulations and will take immediate action when they see any signs of misconduct. How to Stay Compliant There are five ways that you can maintain compliance with SOX. You must have a clear understanding of the risks facing your organization, establish internal controls to minimize those risks, create an environment for open communication between management and employees, avoid conflicts of interest within the company, and finally document all policies following these rules. If you need help making sure you’re SOX compliant, then don’t hesitate to contact our compliance experts! Tools for Staying Compliant If you are looking for a way to simplify being SOX compliant, hire experts to help you. You can find a wide range of companies specializing in SOX compliance, and they will save you from having to deal with headaches. In addition, most experts can help you meet all your deadlines for each stage of the audit process! Resources for Staying Compliant The SEC has an excellent FAQ section that will give you the answers to any questions about SOX compliance and what it means for your organization. The COSO ERM Framework is another great tool that can be used by managers who want a better understanding of how to create an efficient company. Ensuring that your company is SOX compliant can seem like more than you want to take on, but it’s not as difficult or overwhelming as some might make it out to be. If you are having trouble understanding the requirements of this legislation, talk with us about how our team can help. We have a wealth of knowledge and experience in dealing with complex compliance issues for small businesses just like yours! Read Also: Principles for Leading Your Company through COVID-19 Crisis How to Register Your Company in China Fast Demystifying the Duty of a Company Secretary in Hong Kong Why In-Company Training Results in Better Employees


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Virtual Offices

Why Virtual Offices Are The Future Of Business

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