How to Overcome the Logistical Challenges of eCommerce?

Published on: 11 January 2019 Last Updated on: 04 November 2024

If you want your online business to really take off in 2019, you’re going to need to plan ahead for the logistical challenges presented. There are numerous issues eCommerce companies face in terms of logistics; particularly as the business grows. So, if you want to overcome the challenges within the industry, here you’ll discover some of the best tips and advice you can follow.

Ensure you’re providing the right delivery options:

One challenge eCommerce businesses face today is the increase in delivery demand. This poses two potential problems. Firstly, it means your business needs to ensure its goods are delivered quickly and safely to its customers. Secondly, it means you need to be offering a variety of delivery options in order to keep customers happy.

Customers today want a variety of delivery options available. This could include same day, next day and special delivery options. If you aren’t offering a variety of delivery methods, you could be missing out on a lot of potential business.

Avoiding inventory issues:

Inventory issues pose a major challenge for eCommerce. As online shopping continues to rise, it’s more important than ever before for retail companies to keep tabs on their stock levels. You’ll need to pay attention to both inventory location, as well as accuracy.

Knowing where everything is located will improve efficiency within the warehouse, while also ensuring you don’t invest in a stock that you don’t actually need. Similarly, ensuring you have full visibility of your stock levels in real time will help you to prevent running out of stock and disappointing your customers.

You can purchase inventory software which automatically tracks stock levels and shows where the stock is. This is definitely worth investing in if you want to improve your logistics in 2019.

Providing a reliable delivery service:

We mentioned earlier that there were two challenges with delivery in today’s eCommerce sector. One of which was ensuring your parcels arrive quickly and safely. There are hundreds of delivery companies to choose from these days and not all of them offer a good, reliable service. Therefore, you’re going to want to ensure you choose a courier service you can rely on.

Take your time to compare the different couriers and see what their reputation is. You should be able to find plenty of online reviews to help you make the best decision.

The above are just some of the main logistical challenge’s eCommerce businesses face today. As online shopping is expected to grow even further in 2019, getting on top of your logistics operations and ensuring they are as efficient as possible, is going to help ensure you keep up with demand.

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Five Ways an Employee Recognition Can Help Employees Perform Better

If you've been paying close attention to the world today, then you probably notice a shift and the way workplaces are doing things. Largely due to the fallout of the covenant, organizations had to adapt to changes in the way human resources are performed, changes in the way business are done, and deal with issues like the supply chain or employee retention problems. There are many factors that play a role in this, but one of them is not recognizing or encouraging employees. People who work in teams want to receive constructive feedback and recognition for a job well done. It's just part of being human. That's where an employee recognition program can really come in handy. Employee recognition can help employees perform better and ultimately create success for the business. In this article, we'll go over five ways an employee recognition program can be beneficial for your business. Check it out below. 5 Employee Recognition Can Help Employees Perform Better 1. Performance Management One way an employee recognition award program can help your staff is by helping them work within a model of performance management. Instead of receiving an evaluation or performance review every six months to a year, performance management works on a continuous basis. As part of an overall employee recognition platform, continuous performance management can help coach, train, and develop talent as they work throughout the organization. In continuous performance management, employees receive coaching and development regularly. It's usually accomplished through a platform that allows for performance reviews, counseling, rewards, and even termination if that's necessary. It's a comprehensive system that can help develop talent and retain them instead of forcing them to deal with performance review bias, performance issues, and a lack of direction from their management. 2. Regular (360 Degree) Feedback Feedback can take all shapes and forms. But 360-degree feedback is probably one of the most comprehensive and best ways to provide feedback to a team. In this model of feedback, instead of receiving feedback once in a while, you get feedback regularly from everyone who works with you. This might be somebody who is a direct report, your supervisor, a coworker, or anyone within the organization that works with you regularly. The idea behind this is to get a comprehensive overview of your strengths, and weaknesses, where you're doing high-quality work, and where some work might be needed. In this model, employees can work together and create camaraderie instead of just getting feedback when a goal gets accomplished. It has to be done in a continuous and professional manner in order to be effective. But, if you get it right, 360-degree feedback can be a boon to employees across the organization. 3. Learning Management Systems Deep down, employees want to learn and grow with their company. Most people don't want to stagnate or be left behind when things change within their industry. It's important to build up soft skills and skills related to the industry throughout their tenure with the company. One thing that managers can do during check-ins and meetings is to follow up on skill assessments and learning goals to help encourage growth within the company. But another aspect of employee recognition also involves helping your employees learn. That's where Learning Management Systems come in. Most companies have some sort of proprietary LMS that they can use to help their employees learn new skills. Recognizing the potential in a staff member and putting them through the proper courses to encourage it is critical to helping them grow and Thrive at your organization. Implement a learning system along with recognition to get the most out of your employees. You can also sign up for a leadership learning course to understand the gaps that need to be filled when managing your workforce. A good leader can have a stronger grasp over their employees and simplify the workflow better. 4. Rewards Just like recognizing individuals for their accomplishments, providing rewards and incentives is important. People like to receive something tangible along with accolades whenever they accomplish something worthwhile. Even if it's just a milestone or anniversary, it's still vital to ensure your employees are getting something back for their hard work. Monetary awards like bonuses and paid time off can be quite beneficial. Non-monetary rewards like gift cards, dinners, a free class, or some work-from-home days, can also be great incentives to encourage your employees to recognize each other. Whatever you decide to do in the rewards department, make sure it's something worthwhile and valuable. Somebody works hard for your company, the last thing you want to do is insult them with something that isn't going to make them want to work to the best of their ability. Rewards are integral to any employee recognition program, so make sure you offer the best ones you can think of when setting up your program. 5. Social Recognition Social recognition is what employee recognition programs are all about. People like to know that they're doing a good job, especially right after they've shown what they've accomplished. In order to be effective, employee recognition has to be prompt, specific and performed often. That's the beauty of using a technology platform to do it. With regular interaction, social recognition plays a key role in any strong employee recognition programs. By implementing an employee recognition platform at your company, you can keep everybody on the same page by recognizing each other's accomplishments, helping to create a positive working environment for everyone at the company. Additionals: Understanding How Employee Recognition Can Aid Your Consulting Firm Things to Consider When Sourcing Employees for Manufacturing Plants 5 ways employee perks can dramatically enhance your personal life

Three Essential Techniques To Form Lasting Customer Loyalty

A great product and/or service may be the foundation of a company, but customer loyalty is the key to success. Customers don’t come with a guarantee to stick by you just because they’ve purchased something: loyalty and repeat business must be earned and enticed. The standard adages and techniques apply: put the customer first, reward their continued business, and create a valuable experience beyond your product. How can these things be effectively achieved? Review the following key areas and tailor them to your business. Different Ways To Maintain Customer Loyalty There are multiple ways you can maintain customer loyalty. You have to understand the ways that can work well for you in the best possible manner. Access customer relationship management tools: In the same realm as enterprise resource management tools, there are digital solutions to assist with practically managing and improving relationships and dealings with customers. These systems provide easy, streamlined access to data and customer information anywhere, with cloud capabilities. Manage sales, customer support, marketing, and more. Collect the right data from customers and learn how to utilize it to your advantage. Employees are empowered with accurate reporting tools to manage and forecast effectively. Marketing programs are automated, and campaigns can be tracked, analyzed, and altered. Customers have tools to help themselves in addition to enhanced customer care and satisfaction applications. Expert consultants can offer professional Sage software help to better customize a CRM solution to fit your organization. Go beyond offering incentivizing rewards: Rewards programs, like earning points to spend, or free products based on milestones, are common because they work. Customers are indeed drawn to return to companies that add extra value to their repeat business. But, because these perks are standard, and many businesses offer them, so too do your competitors. You need to go beyond a rewards program. Encourage people to spend time on your site with entertaining and informative content. This could be blog articles that enhance your product or service with tips for usage, getting the most out of their purchases, how to improve their lives in the same general subject area. Videos are another great way to deliver this information and encourage engagement. Promote a sense of community among your customers. Send newsletters that treat everyone like members of a team with common interests and goals. Create social media channels suited to your brand where people can interact and potentially help and add value to each other’s lives. The plan sponsored events and opportunities in the community. Develop a branded app to for additional functionality and connection. Provide authentic customer care: Open communication channels to offer feedback and ask questions. Let customers know they not only have a forum, but that it is being read, considered, and responded to. Allow other members of the community to aid your efforts through offering their assistance and tips on a digital platform like a message board or social media. Allow your loyal customers to help your company make decisions and steer you in new directions. Provide surveys that go beyond asking ‘How Did We Do?’ by asking for and valuing their opinions on new offerings, designs, and customizations. Allowing for multiple aesthetic and functional options to choose from when buying to better personalize your offerings makes your product or service suit the individual better and sets you apart. If customizations aren’t feasible, instead of better inform customers on how to make the most of their purchase with proper instructions, additional materials, and tips. Read Also: Why Your Business Should Care About Social Responsibility

Making the Best from Third Party Lab Testing

Venturing into the hemp market? Like other niches, there is no doubt that your goal is optimizing profit and growing your enterprise. However, the cannabis niche is a bit tricky because it is pretty new, resulting in an influx of poor-quality products. Although the Farm Bill Amendments of 2018 opened the door for all, it is now apparent that you cannot simply trust the products because they are labeled the "best." To be sure of identifying the best cannabis products, you need to move one step ahead and use third party lab testing. These are accredited independent labs that are allowed to help people test the content of their products. While testing the cannabis products is the primary goal for most traders in the cannabis niche, we will tell you how to use lab testing to enhance your competitive advantage. Use the 3rd Party Lab Tests to Check the Cannabinoid Profile One of the key issues that the FDA has noted with cannabis products is that some of them have false information on their labels. In one of the recent cases, the FDA reported that some cannabis products had CBD levels lower than manufacturers had indicated on labels. Because the bulk of clients looking for cannabis products intend to get their therapeutic benefits, you do not want to sell them products with wrong info. Third-party lab tests help you to check the cannabinoid profile, which shows the different cannabinoids and their quantities in a sample. When you notice a product with false information, it implies that a supplier or manufacturer cannot be trusted, so keep looking. Check for the Presence of Harmful Components According to the FDA, every product being released into the market should be carefully produced and proven to be harmless to the user. However, some cannabis products contain products that can be dangerous to the human body. For example, if a cannabis product contains heavy metals, your clients are at risk of suffering from serious cell-structure damage. Other harmful components that can be found in a cannabis product include bio-contaminants, pesticides, and organic solvents. When you subject your hemp product to third party lab testing, the results will show whether there are dangerous components that can harm users. If the harmful components are in qualities that are higher than what is legally allowed, the best idea is not stocking that product. Instead, keep checking until you identify the hemp products that are safe. Tell Clients about the Tests in Your Profile When you take your products for testing by independent laboratories, make sure to tell your targeted clients. This will help you to stand out because clients will be sure that they are buying high-quality cannabis products. They will also refer to others, meaning that your sales and profits are likely to grow. The emerging cannabis market has proven to be challenging for traders because not all products available for sale can be trusted. However, you can use third-party laboratory testing to ensure you stock high-quality products and strengthen your brand. Read Also: What is Cannabis Oil and how does CBD Oil Work? The Benefits of Drug Testing in the Workplace using Drug Test Cups

How to Overcome the Logistical Challenges of eCommerce?

Ensure you’re providing the right delivery options:

Avoiding inventory issues:

Providing a reliable delivery service:

How to Choose Insurance When Launching Your HHA Business

What are the best business opportunities for 2019?

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Five Ways an Employee Recognition Can Help Employees Perform Better

Three Essential Techniques To Form Lasting Customer Loyalty

Making the Best from Third Party Lab Testing

How to Overcome the Logistical Challenges of eCommerce?

Ensure you’re providing the right delivery options:

Avoiding inventory issues:

Providing a reliable delivery service:

Share this Article

How to Choose Insurance When Launching Your HHA Business

What are the best business opportunities for 2019?

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

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