Principles for Leading Your Company through COVID-19 Crisis

Published on: 20 November 2020 Last Updated on: 04 September 2021

Ever since the COVID-19 outbreak in the UAE, the government and other institutions have been fighting to curb its spread. The virus spreads when a healthy person inhales droplets from a person who is infected. It also spreads when you touch surfaces that are contaminated then touch your eyes, mouth, or nose. It is necessary to adhere to the recommended health guidelines like washing your hands or using an alcohol-based sanitizer, maintaining social distance, avoiding crowds, etc. Employers should ensure that the workplace is safe and can accommodate employees without compromising their health.

Preventing the Spread of COVID-19 at the Workplace

Keeping your workplace COVID-19 free does not have to cost much; maintain hygiene and cleanliness. Ensure that surfaces like tables and desks, keyboards, and telephones are wiped and disinfected regularly.

Encourage regular hand washing by workers and customers. Provide sanitizers and hand wash soap at entrances, exits, washrooms, etc. Ensure that sanitizer dispensers never run out. You can also hang informative posters on the importance of washing hands to prevent the spread of the Coronavirus. Promote the use of face masks at all times and practice good respiratory hygiene. Make sure your employees are well aware of Coronavirus Health Insurance.

How to Lead Your Company during the Coronavirus

Leading a team during the COVID-19 can be tough; there is uncertainty, and employees are constantly worried about their families and health. Here are principles you can use to lead your team during this time of crisis.

Preach Hope

Your employees will mirror your behavior, so as you talk to them about the present and unclear future, it is necessary to remain optimistic. Be truthful and assure them that the company will withstand the hard times, and things will be back to normal. You need to give them hope, act like a leader.

Taking leadership training Dubai lessons teaches you how to handle overwhelming situations in the workplace. Although preaching hope is necessary, avoid giving false assurances as this can break their trust in you and the company.

People-Centered Approach

You need to be in tune with how the staff feels and thinks during this crisis; watch for changes and respond to any concerns. Employees are going to be worried and anxious about job security and health. Executives who take leadership training in Abu Dhabi classes know how to act even in a crisis. Show genuine concern for your workers; some risk their health to be at the office while others work from home juggling family and workload.

Effective Communication

Communicating is not enough; you need to ensure that the message is understood and not blown out of context or misinterpreted. Try to maintain personal but professional communication with each member. Be transparent, and keep the employees informed, but don’t bombard them with too much information.

Communication is a two-way-street; listen to your team and receive feedback without judgment. When employees are free to issue their concerns and opinions, they feel appreciated and valued which leads to job satisfaction and improved productivity.

Collaboration

Don’t pretend to know everything; nobody expects you to. This is the ideal time to rely on your resources, employees, and all team members. Create taskforces, sub-taskforces, and explain each person’s role; this makes them feel that they are contributing positively to the workplace during this crisis. Collaboration fosters cohesion and builds trust within the team. When people work together they can come up with better solutions to problems. It also helps employees to adapt to the new norm. Change is inevitable, and organizations need to adapt accordingly.

Establish a Common Vision

Focus on setting out a simple, shared vision; this fosters a sense of purpose. As the crisis escalates, a shared vision reminds the team to work on what is needed at every stage and to focus on important issues. It also helps employees to focus on the organization’s goals without getting distracted by the outside world. It steers employees in the right direction. Having a clear vision ensures that every member is on the same page. A good vision is not enough; you need to communicate correctly to let everyone know their responsibilities and expectations.

Be Present

It’s crucial to be present at the workplace to interact and support your team. It is also necessary to do the same if you have a virtual team. Most organizations have all or some of their employees work from home. It is necessary to schedule regular meetings through video conferencing. This makes remote working employees feel seen and included in everyday routine and decision-making processes. You don’t have to be physically present to lead your team. If you lead managers, you need to keep a tab of their daily routine and continue with your coaching conversation.

The COVID-19 crisis has changed the workplace; some people work from home while others continue with their normal routines while observing health recommendations. It can be overwhelming to lead a team during a crisis; some workers are confused while others are worried and frustrated. As a leader, you need to develop strategies to keep your team focused during these times.

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Fast Freight Solutions: Why Expedited Shipping Is A Game-Changer

Logistics providers must prioritize efficiency if they wish to be successful. Consumers want goods immediately, and any delay can lead to losses. Time is of the essence in this industry, so business owners constantly look for ways to streamline their operations and optimize their shipping processes. Expedited shipping is one method they may use to achieve this goal. Speed and time sensitivity are prioritized when this shipping option is selected, and it can be used for less-than-truckload freight and full truckloads. Using this option gives a business a competitive edge by ensuring goods arrive at their destination promptly. With the help of expedited shipping, companies can meet the urgent demands of their consumers quickly and reliably. What Is Expedited Shipping? Expedited Shipping is a kind of specialized service that is based on improving the speed quotient of deliveries. Indeed, it is faster than traditional shipping services. But what makes up for the additional speed? Expedited Shipping uses direct routes whenever possible during any transportation project or logistics delivery. As a result, the transit times are reduced by 50 to 60%. Estimating the layovers and cutting off any other unnecessary delays is also easy. It is the best option for you if you need a time-sensitive delivery. Some orders that badly need Expedited Shipping are urgent posts, delivery of perishable goods, priority shipments like meds, etc. Separating Standard From Expedited Shipping The prime difference between standard and Expedited Shipping is in the delivery speed. The former follows the general delivery schedule and timeframe. However, that might be a few days and, in odd cases, a few weeks But the scenes are different if you’ve booked Expedited Shipping. It assures faster delivery. The maximum time frame is 3 days. However, more than 70% of deliveries take only 24 to 48 hours. You may receive Some of the consignments within 12 hours, too. However, the cost is higher when you expect such fast transit. So, choose Expedited Shipping whenever you need to make an urgent shipment. The Benefits Of Expedited Shipping This shipping option allows goods to reach their destination in less time. Most businesses opt for standard measures whenever possible because they are cost-effective and reliable. However, there are times when shipments must arrive quickly, typically within a day or two after placing the order. Many industries benefit from offering this option. Medical supplies can arrive at their destination rapidly, which is essential because it could be a matter of life or death. Just-in-time production methods are becoming more common in manufacturing, so expedited shipping ensures operational efficiency while minimizing downtime. The company can meet customer demands, giving it a competitive edge. When customers receive their goods on time, they may become loyal clients of the business. In addition, they may leave a positive review and tell their family and friends about the company. Expedited shipping allows the business to stand out and increase its market share. Consumer demands change rapidly. A company must be ready to provide customers with what they want and need. Expedited shipping allows the business to become more agile. It can quickly adapt to seasonal peaks and fluctuating demand. Business owners know the importance of being flexible and nimble, as they saw the importance of having these capabilities during the global pandemic. Lead times lessen when expedited shipping is used. The business can fulfill customer orders quickly while improving its inventory turnover. The short transit times result in cost savings and higher profits. Improved Inventory Management Expedited Shipping can subtly improve inventory management. Firstly, it can reduce the level of stockouts. At the same time, it ensures that the products are available timely. Consequently, the supply chain keeps moving fluidly, and goods reach each touch point promptly. Hence, such moves can reduce the risk of lost sales due to lack of availability. Added Competitive Benefits Imagine any crowded marketplace. If you choose Expedited Shipping there, your business will surely stand out. Often, you will find that customers prefer companies like eBay offer faster delivery than Shein and others. So, standard deliveries are gradually going out of vogue. Meanwhile, Expedited Shipping is taking charge. Most importantly, the advantage is all yours if you’re an ecom company. Most customers (over 90%) expect faster deliveries and quicker checkouts. So, Expedited Shipping has become unmissable, speaking of e-commerce customer satisfaction. What Methods Are Commonly Used The commonly used methods are air freight, dedicated trucking, courier services, express delivery networking, etc. However, the names I mentioned are the prime methods. Air freight out of the four is most helpful for international deliveries or supply of perishables over a short distance. On the other hand, courier companies specialize in using direct local networks for the fastest deliveries. Keeping Costs Down Business owners must know when to use expedited shipping and when other methods serve as the better option. Expedited shipping comes with higher fees to ensure the speed of the delivery. The business may choose to bear these costs or pass them on to consumers, thereby raising the price of the goods. A company might offer tiered shipping levels, allowing customers to choose the level that meets their needs and fits their budget. In addition, the company might decide to collaborate with one or more carriers to negotiate better rates and service-level agreements. This arrangement helps to guarantee consistent performance. Nevertheless, the shipping carrier is only part of the equation. The business must also optimize its order processing workflows. Technology solutions can help the company achieve this goal. It must also manage customer expectations and be transparent throughout the order fulfillment process, from when the order is placed until the goods are delivered. The Bottom Line! Expedited shipping has numerous benefits, but it is wrong for every situation. A business owner must know you need speed and flexibility in shipping to meet customer demands. The customer is always the top priority, so exceeding these expectations will lead to increased loyalty and positive reviews, which every business needs. Read Also: List of Basic Shipping Documents you should be aware of The Importance of Packaging Design in Small Business Success Corporate Hackathon: Benefits To The Employees

How Can Thrift Stores Encourage People To Donate?

Regardless of the type of items a thrift store offers, donations are essential for reaching objectives. Not only are donations needed for thrift stores to remain functional, but they’re also necessary for stores to help the local community. Owners must find ways to encourage donations positively, without leaving a negative impression in the minds of potential donors or clients. This guide can help. Simplify the Donation Process In a perfect world, people would be motivated by the kindness of their hearts to drive to a thrift store and unload all their donations personally. Unfortunately, this isn’t reasonable to expect from the majority of people these days. Put simply, today’s families are busy, with barely any time for rest, let alone time for social causes that go above and beyond. There are many things that thrift stores can do to make donating easier for everyone involved. For example, many thrift stores schedule pickups, either at nearby locations or at individual homes. These options are more convenient for donors, which makes it more likely for them to support local efforts. Don’t pickups represent a significant expense and hassle for thrift stores? Not with the help of modern technology. Modern thrift store POS system features often include convenient pickup scheduling. Donors may even be able to self-schedule pickup times or see the closest drop-offs online. Other features include self-service kiosks and online receipts for tax purposes that speed things up for donors. Provide Many Dropoff Options What if thrift stores aren’t able to handle pickups at individual homes because of personnel issues? They can still make donations as convenient as possible by providing a range of ways people can donate items: Secure donation boxes at partnering business parking lots Driver-attended box trucks 24/7 thrift-store donation boxes Even seemingly simple changes can have a large effect. For example, if a store normally accepts donations at the rear entrance, is it possible to implement a drive-through option instead? Even though donors probably only save five or 10 minutes, the convenience factor can make them more likely to contribute. Instead of viewing donation as a hassle, they’re more likely to see it as something they can take care of quickly on the way to work or while running errands. Understand the Donor Mindset A common misconception is that people are strongly motivated to donate because of charitable feelings. This is the case for some people, but not that many. In today’s hectic climate, people who donate often do so because it’s convenient and beneficial for them. In other words, they probably have a secondary motive in addition to helping out the community. This motive can be wanting to get rid of clutter, showing respect for a loved one’s final wishes, or simply hoping to avoid the hassle of a garage sale. A large number of people donate because they view it as preferable to simply throwing items away. Moms who are cleaning out their child’s closet often have this habit. Thrift stores shouldn’t criticize this attitude. Instead, they should welcome (high-quality) donations from any source, regardless of whether the person cares about the mission or not. What matters is the donation itself, not what motivates it. For this reason, attempting to increase donations by appealing to feelings of guilt or compassion toward less-fortunate individuals isn’t generally very effective. It’s good to have a mission statement, believe in it, and promote it in marketing, but this mission isn’t going to be a major driving force in prompting donations. Show Gratitude Once thrift stores understand that many potential donors have a quid pro quo mindset, it’s possible to find ways to encourage donations by appealing to this attitude. Some stores provide vouchers that donors can redeem for free items. For example, for $50 worth of items, donors could receive a voucher for a free $10 item. Doesn’t this cut into the already tight profit margins for thrift stores? Not necessarily. Few donors redeem the vouchers, and those that do are more likely to return to donate other items in the future. The benefits of being generous to donors generally outweigh the costs. The idea is to produce a feeling of satisfaction, a “reward” for donating. This feeling makes people more likely to tell friends and family members about the store, which is good for both donations and sales. At the very least, gratitude means saying thank you. Even an automatic email can do wonders for online donations. Read Also: Do You Really Want to Live on Mars? 3 Sustainability Tips for an Eco-Friendly Lifestyle 8 High-Need Animal Shelter Donations How to Collect Vintage Items

How to Market a Small Business in a Big City?

Big cities tend to have a highly competitive market base. As such, small businesses based in large cities like New York might find themselves at a loss when trying to develop a marketing strategy to engage a large audience with a relatively unknown brand. Market a Small Business in a large city like NYC requires a multi-faceted approach, and your plan should not merely emulate that of larger brands that may have much larger budgets. There are plenty of effective marketing strategies available for every budget. Working with a professional digital marketing agency will give you an excellent return on your investment if you have a limited budget. If your business is based in the Big Apple, you may want to consider having a New York digital marketing company help you perfect these strategies as they know how to serve the market best. 1. Research Conducting thorough and comprehensive market research services in Singapore should be the first step in your marketing campaign. The data you collect reveals vital information about your potential consumer base as well as your competitors. You can then use this information to tailor your marketing strategies to reach your audience best and stand out amongst the crowd. Singapore is a global business hub known for its pro-business environment, making it an ideal destination for entrepreneurs. If you're wondering how to set up a business in this city-state, the process is straightforward, with efficient registration procedures and minimal bureaucracy. With its strategic location, robust infrastructure, and favorable tax policies, Singapore provides a strong foundation for both local and international businesses to thrive. So, research more! Here are some of the objectives that market research aims to achieve: Know Your Audience This involves general information about your target audience—their demographic information, location, what they do, what they like, how they act, etc. Identify Your Competitors Knowing who your competitors are is vital to building brand awareness. Knowing your competitors means knowing what products/services they sell, their marketing strategies, and what kind of audience they target. Spot Emerging Market Trends Stay up-to-date about your target consumer base’s latest developments and mold your marketing campaign to remain on-track with those developments. 2. Create Quality Content Content marketing is the strategic use of high-quality, relevant, and on-brand content like blogs, videos, or articles to market your brand or a product to a well-defined audience. Typical content marketing strategies include, but are not limited to: Social Media Content Marketing This involves the consistent uploading of a relevant content on various social media platforms. This content can include images, videos, animations, stories, or even live customer service videos. Blogs Blogs are one of the easiest and cheapest ways to produce content on the web. It is essential that your blogs are creative, engaging, and contain original copy, not plagiarized from other websites. They should be well-researched and tailored to the specific audience that your brand is targeting. Paid Advertisements Sponsored ads require financial investment, but they can be a great way to reach a broader audience and ensure that your brand remains visible and relevant on the web. Content marketing is an excellent way for small businesses to market their brand or product with a minimal investment. 3. Leverage SEO Search Engine Optimization(SEO) is another vital aspect to consider when developing your digital marketing strategy. SEO involves curating your website and its content to rank higher in a search page result. With more and more businesses developing a web presence, having good SEO scores should be high on your marketing strategy’s priority list. SEO isn’t always cost-prohibitive; the price for SEO implementation depends on who is setting it up and working on it. The initial investment can range from cheap to spendy, depending on what level of ranking you desire for your site. If you decide to do SEO yourself, start by researching relevant terms and keywords for your industry. You can then add internal links and secure backlinks (another facet of content marketing), produce quality, highly-legible copy, write blog posts with numbered lists, and add relevant keywords throughout your website. Properly implementing SEO will establish your site as an authority and drive more traffic directly to you. 4. Have a Strong Digital Presence When digital ads account for half of all ad spend, developing and maintaining a strong web presence is imperative for any serious small business. A robust online footprint includes both your business website as well as social media pages. It is a cost-effective way of building brand awareness in your target market base. Developing and maintaining a business website should always be one of the top priorities of your marketing campaign. Your site will serve as the primary representation for your brand on the internet, which is crucial in building consumer loyalty and brand reputation. For top-notch website creation, there are several options for you to consider. The first one is using CMS like WordPress. The second one is custom web development. For this, you can hire RoR developers, a UX/UI designer, and a project manager. Additionally, social media can serve as an excellent digital marketing tool to reach a broader or more specific target audience. Social media serves as the vehicle to transport your brand to the masses and increase its visibility. 5. Generate Leads When your marketing campaign loses its potency on a specific target audience, you’ll need to generate new leads that you can then use to either find a new audience or expand the one that you’re already targeting. Here are some ways to generate new leads: Optimizing Your Landing Page Use landing page strategies like implementing Call-To-Actions and write compelling headlines to improve your website’s traffic and conversion rates. Lead Generation Software As the name suggests, this software identifies and collects new leads from multiple sources. With the right software, you can generate quality leads that significantly boost your conversion rates and sales. Data Validation Software This is similar to lead generation software, but instead of crawling the internet for leads, it validates the information you already have. It works in one of two ways; it can either complete a batch validation analysis of a lead data spreadsheet or live as an API on your site’s contact forms and checks the data’s accuracy in real-time as forms are submitted. This can save time and effort when pursuing new leads. Email Marketing Email marketing remains one of the most cost-effective ways to generate brand awareness and boost sales. These include implementing newsletters, sign-me-up forms, or generating automated email ads for specific audiences. Budget As a Tool, Not a Barrier Small businesses should develop a very different marketing strategy than large corporations in a big city like NYC. Approaching marketing from a small business perspective is the best way to ensure the most effective use of limited budgets and resources. Your finances should never be a hindrance to achieving your marketing goals. With proper strategies and a bit of creativity, your marketing campaign can be just as impactful as your competitors'. Read Also: Optimize Your Small Business Revenue by Taking These Steps Basic Small Business Tips for Noobs Who Want to Start a Venture in 2020 How to Empower Your Small Business through Digital Marketing?

Principles for Leading Your Company through COVID-19 Crisis

Preventing the Spread of COVID-19 at the Workplace