5 Ways Technology Will Change the Hospitality Industry Post Covid-19 Pandemic


06 November 2020


Hospitality Industry

With the Covid-19 pandemic in the equation, the hotel industry is no longer the same. However, it’s here to stay, just as much as the pandemic might persist in the long haul. People will continue to travel, seek business accommodation from Northampton, dine, and hold business conferences, even as the pandemic rages.

With travel restrictions, lockdowns, and social distancing measures, the hotel industry has been hit hard by the effects of the pandemic. However, it’s only a case of being down but not out. Now is the time to prepare accordingly to equalize the damage caused by the pandemic and to prevent any possible future damage caused by the same or a different emergency.

By managing insurance policies and even conserving cash in the hospitality sector, the industry can acquire a comprehensive level of preparedness that can protect it, its team, and its customers in the long run.

How technology will transform the hotel industry post Covid-19

While focused on maintaining a business, the main priority of the hotel industry in this era is to protect guests and staff against the COVID-19 pandemic. With this on the table, the industry is keen on adopting cutting-edge technologies that can offer solutions without interfering with the underlying business prospects.

Across every industry, the pandemic has given birth to new norms. Mask wearing, hand-sanitizing, and social distancing have become universally accepted in all sectors including the hospitality industry. In addition to these, what more does the industry need to restore consumer confidence and revive its economy?

Across the globe, hotels have adopted scannable QR codes and contactless hotel-booking and check-in procedures instead of traditional tangible menus and catalogs. The hospitality industry can also take advantage of Google review QR code, so customers can easily rate their services online. Touchless payments, mobile room keys, in-app appointment booking, and orders have become the new norms.

With various types of technology in the offing to keep the economy rolling, the following are better placed and more relevant to the hospitality sector.

Compliance monitoring

Compliance protocols are gaining more priority as people try to remain relevant to the condition. For instance, the introduction of AI facial recognition engines with extra features to match the COVID-19 situation.

Such technologies have integrated mask-detection features that allow it to identify individuals even while wearing masks. This helps alert the management in real-time when someone accesses the premises without a mask or improperly wears one.

Another important component of compliance is thermal-camera integration. With social distancing procedures, temperature taking from a distance will become the norm going forward.

Location detection

Covid-19 pandemic has created a situation where people need to share real-time information. Some countries have already come up with location-detection apps, which passengers entering the country have to download immediately when they land at the airport.

Going forward, investing in location-sensitive apps and geofencing technology is becoming the new norm for travel brands. This will facilitate the acquisition and sharing of real-time information that can restore consumer confidence in the industry’s overall safety.

This practice will work especially for people who opt for road-trips to reinforce social distancing. For instance, hotels could install geofences that deliver push notifications to visitors within a certain radius. Importantly, the notifications could come with special offers or promotions, giving them an edge over their local competitors.

Location data could also help activate contactless check-in upon arrival at the hotels and during checkouts. Using the same technology, accommodation facilities can communicate on-site capacity limits and other conditions to their visitors in real-time. This could help avoid congestion in the facilities.

Similarly, rail and bus operators can use the same technology to alert their passengers on arrival times. This can help avoid overcrowding at stations and platforms.

Touchless communications

To enforce a new way of guest engagement during and after the pandemic, the hotel industry needs to go contactless. This would help lower the spread of the virus from surface-to-surface contact. Reliable providers are already helping boarding facilities integrate contactless technology in their Property Management System.

This technology facilitates real-time, secure communication between hotel staff and guests. The staff responds immediately to the guest’s needs even without asking for their name or room number. Another contactless option is to activate AI technology like chatbots that can communicate in multiple languages.

With contactless technology, guests would even be able to access hotel services through their mobile devices. Alternatively, they can pair their mobile devices with hotel electronics like in-room TVs. This can help them accomplish much more by just scanning a QR code.

Super sterilization and robotic technology

In addition to these technologies, the hotel industry should consider investing in super sterilization technology as well as robotic technology. Reliable tech companies are already coming up with FDA-approved solutions that would ensure surfaces remain super sanitized to prevent any chances of spread.

Similarly, robotic hotel staff will reduce person-to-person contact, aimed at minimizing the effects of the Coronavirus pandemic. Some tech companies have already invented hotel robots that can deliver water bottles, fresh towels, and other hotel amenities to hotel guests.

Apart from that, social robotics may also lead the industry to a better position with caretaking approaches. These can understand users better with unbiased approaches. Their consistent performance can be the key to the future development of the hospitality industry.

Final thoughts

Even as the hospitality industry reopens for business, we should be ready to adopt the ‘new normal.’ Besides, consumer expectation is going to be higher post-pandemic, which is why only facilities that will cater to consumer needs will be able to win brand loyalty.

The COVID-19 pandemic has undoubtedly prompted the inclusion of new technologies into hotel operations. Tech features that could have been otherwise used as novelties or extra conveniences have become a solid part of the system. Integrating them fully into the hospitality system could see the industry thrive during and after the pandemic.

Read Also:

Lucia Patterson is the woman behind TheLegalGuides, a blog solely focused on legal guides, tips, and advice. Lucia loves essay writing and blogs at EssayWritingGuides from her college days.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *


Heat Pump Installation Mistakes

6 Unforgivable Heat Pump Installation Mistakes Everyone Should Avoid

Have you thought of acquiring a new heat pump? A heat pump enhances the energy production in your house. And, just the same way you take your time researching for the best model, Is how you need to go about as you look for the right technician. When you invest in a new heat pump, ensure you are more cautious while hiring an installer. If the installation is not done appropriately, the equipment may fail to function as expected. Reaching out to a professional installer is vital as you will be able to save extra cash on the expensive repairs. You can get high-quality air conditioning installation by checking out https://americanhomewater.com/ac-installation/.  What are the must-know heat pump installation mistakes everyone should avoid? 1. Using Incorrect Furnace Size: Size is supposed to be of great importance in regards to an HVAC system with a heat pump not being an exception. Selecting a pump that's of the wrong size can lead to unwanted outcomes in your house. What can happen if it is very small or very big? For a smaller one, it will not switch on and off most of the time though you can still use it for some time to acquire the room temperatures you want. You can do this to enable it to deplete the extra energy. And when it's very large it will go through fast and short cycles. This will in turn exert more pressure towards the blower motor. Therefore having the wrong size of a heat pump will cause insufficient cooling or heating of your residence. This will in turn lead to irritating levels of humidity and unequal temperatures in the house. The pump can also get damaged unexpectedly apart from the rising electricity bills. When the blower motor breaks down, this leads to a ripple- effect which also impacts the remaining inner parts of the pump. There is a need for periodic repairs until it's time to do a complete replacement of the heat pump. ●  How Can You Get The Right Size? You can acquire the right size if you work with a highly regarded technician dealing with heating and air conditioner repairs. The contractor will inspect your house and the system and then recommend the most ideal unit to replace it with. You’ll also get advice on the amount of conditioned air every room requires for heating and cooling. Before you get one, take note of the devices generating heat in your home, household members, and their preferred temperatures. Furthermore check your home's insulation, windows, residential square footage, and the local climate. You can opt for the pump ratings of its energy efficiency. 2. Malfunctioning Duct Installation Process: Did you know there are instances when the contractors have it rough while putting in place new ductwork? Some go to an extent of employing poor workmanship to undertake the role. They also utilize cheaper tools. Setting up the ducts incorrectly will leave gaps and cracks. At some point, there may be the use of a weak sealer like the tape rather than a long-lasting one. And in this instance, get ready to have an experience of the leaking ducts more sooner than you thought. For sure, this will raise the energy bills since the heated and cooled air gets cluttered. There are also issues related to humidity, more dust, and disturbing noise. 3. Opting For a Firm Without  NATE Certified Technicians: Who can even think of contacting the wrong technician? Come to think of it, why should you choose an installer with the lowest proposal without getting more information about the certifications or a service provider? Before settling on one, confirm if they are NATE or MCSA certified, hence you will get quality services related to the installation process. Also consider examining whether the installer is experienced, currently training, or even ask for a reference for an equivalent job as the one you are offering. 4. Thermostat Installation In The Unwanted Spot: The area you position the thermostat is very important and it will influence how your HVAC will be operating. The most well-known fault of the installation of an air conditioner is placing the device in the wrong locale. This is why most of the conditioners do run extra hard as opposed to how they need to be functioning. Consider understanding where the thermostat will be properly placed. You can opt for a place where the sun shines less often or farther from the air vents. If you control its temperature a lot it will be more correct and the AC will function without any glitches. 5. Unsuitable Refrigerant Charge: Erroneous heat pump installation can lead to some refrigerant-based problems. And in case a unit is short of a refrigerant then it implies the technician did not add sufficient amounts in it. The leaks next to the seals may also be more noticeable. Especially on the sections, the refrigerant lines attach to the other elements.  This is also due to wrong installation procedures. These circumstances show the heat pump is situated where there are bunches of tension, where the compressor is. This can cause a substantial rise in the cost of electricity. The low levels of the refrigerant can also deter the evaporator coil from heat absorption and therefore promote the freezing of moisture. The issue can be well dealt with by enabling the ice to melt or rubbing ice off. You need to contact your contractor to inspect the heat pump in case of any leaks and put in the additional refrigerants. 6. Devising a Poor drainage System: When the AC is running, there can be quite a considerable amount of moisture. In case this is not filtered the right way, it can affect the staff closer to it. There can be musty smells, mold growth, backed-up tubes, and damaged drywalls among others. Putting up bad drainage is often known to be among the major AC mistakes and some houses are experiencing these kinds of problems. In case of any queries regarding the drainage, always talk to a professional. This will help you confirm if all the things are well placed in response to the predictable subsequent years. Read Also: How To Save Money On Your Air Conditioning Costs This Summer AC Repair Austin: Tips on How to Choose an AC Unit Don’t Get Caught in a Heatwave: 5 Signs That Your AC Is About to Go Out

Appliance Repair Services

How Can Appliance Repair Services Help You

When was the last time an appliance has given out of you? If it just happened recently, you can still remember the feeling of frustration and helplessness that follow the breakdown. If it hasn’t happened in a while, it’s bound to occur sooner than you think. Do you know an appliance repair service near you? Does it have an emergency response option? What can the appliance repair services really achieve? Let’s take a look at a few answers. How Can Appliance Repair Services Help You: 1. Same Day Service: The majority of appliances we have in our homes operate at least once a day. Some, like the microwave, may be exploited up to 30 times a day. When one of them breaks down, you need the problem to be fixed ASAP. Otherwise, your plans for the day may be ruined. Your family may be left without dinner, clean clothes, clean dishes, and much more. Companies that offer same day service can help you get back on track and continue life as usual instead of changing plans, delaying meetings, spending extra money, etc. 2. Long Life: Not many appliances manufactured today are built to last for decades. In fact, some manufacturers ensure that they break down in a few years so you can spend money on a newer model. Appliance repair services can extend the life of your appliances so you don’t have to suffer from unexpected expenses. According to technicians from appliance repair services in Tampa, FL, with the right approach, the life of some appliances can be extended trifold. 3. Saved Time: What do you usually do when something breaks down? In many cases, you try to fix it yourself. Trying to fix an appliance on your own can take a substantial amount of time. In case you decide to get a new machine, you have to spend time looking for a suitable model, finding good deals, staying at home to wait for delivery, and much more. A respectable appliance repair company can save you plenty of time by coming to your aid in just a few hours after your call. 4. Cost Efficiency: The most obvious reason for getting appliance repair services is cost efficiency. Purchasing a new appliance is usually more expensive than fixing an old one. It’s a rare case when your appliance is irreparable. In the majority of situations, the appliance repair company can deal with the problem. Finding a respectable appliance repair service can save you money on further repairs. An experienced technician can find the problem quickly and make sure it doesn’t bother you again for years. 5. Multi-Tasking: Appliance repair companies have highly experienced employees, who can deal with different equipment. If your dishwasher has broken down, and your microwave seems to need some attention, you can ask the appliance repair service to send you a technician to deal with both. 6. Peace Of Mind: When you know that you have experienced technicians ready to deal with appliance problems at any time, you can take a big load off your shoulders. Whenever the problem occurs, you don’t need to panic and look for a company to deal with the breakdown. You can simply pick up the phone and ask the repair team to arrive ASAP. Appliance repair services are convenient as long as you take the time to find one before the problem occurs. They can help you save time, money, and effort while enjoying peace of mind. Read Also: Must Have Appliances For A Healthier Life Top 10 Signs You Might Need Auto Repair Services Tekmetric: Auto Repair Software And So Much More

Cloud Hosting

Cloud Hosting: Top five reasons to take your business to the cloud

Since a previous couple of years, cloud hosting is gaining a lot of popularity because it has a lot of benefits and it is the way of the future. Here are five reasons you should move to the cloud. Easier collaboration and maintenance : Gone are the times when all your documents and data was saved on hard drives and you' had to either back it up or regularly or risk losing all of your valuable data. By putting your data and software on the cloud you can make all your data resources available online anytime, at any place, from any device. The central hub of your system is no longer the hard drive. Using the cloud to store your data will make it easier to collaborate and maintain your data as all of your data is stored in one location instead of different hard drives and partitions. Easier access to data : The times of carrying hard drives and flash drives with you on business trips are gone. By putting your data in the cloud, you don’t have to worry about copying presentations on to flash drives that can easily be lost or misplaced. If you transfer your business to the cloud, all your data resources will be at your fingertips no matter where you go. Of course, the place has to have an internet connection but in today’s day and age what place doesn’t? Saves budget : By taking your business to the cloud, you can significantly reduce the amount of money you spend to set up and maintain your data resources. You don’t have to spend any more resources on data centers, large hardware arrays, hard drives, rental space to build your servers, or any similar expenses. By using the cloud, you can utilize space that belongs to somebody else and use it as long as you require. Also, you only have to pay for what you use. This way, you can easily adjust usage based on your income and server demands. This feature of the cloud-based business is great for businesses that have varying demands. You can always increase the storage space and computing resources as you require. At the same time, you can reduce them when you don’t need them. Also, the budget you spend on employees to manage your servers is also saved. Improved data security : Keeping your data in the cloud is likely far safer than building your own servers. Most cloud providers put loads of effort into keeping the data of their clients free from unauthorized access by cybercriminals and government interference. The physical security conditions of server farms are generally quite better, too, as server farms are kept under 24-hour surveillance and strict lock. Hostiserver.com is an online hosting provider that is well known for its security and many automated features it provides. It is the way of the future : Frankly, you will have to take your business to the cloud now or later if you don’t want to be left behind. Cloud-based business in the gateway to innovation and as we progress towards a paperless environment, it is becoming a sudden necessity. Read Also : Things You Should Know About Web Host Providers What Makes A Web Hosting Good? 7 Reasons Why You Should Be Using A CDN With WordPress