How to Market a Small Business in a Big City?

Published on: 30 December 2020 Last Updated on: 05 September 2024

Big cities tend to have a highly competitive market base. As such, small businesses based in large cities like New York might find themselves at a loss when trying to develop a marketing strategy to engage a large audience with a relatively unknown brand. Market a Small Business in a large city like NYC requires a multi-faceted approach, and your plan should not merely emulate that of larger brands that may have much larger budgets.

There are plenty of effective marketing strategies available for every budget. Working with a professional digital marketing agency will give you an excellent return on your investment if you have a limited budget. If your business is based in the Big Apple, you may want to consider having a New York digital marketing company help you perfect these strategies as they know how to serve the market best.

1. Research

Conducting thorough and comprehensive market research services in Singapore should be the first step in your marketing campaign. The data you collect reveals vital information about your potential consumer base as well as your competitors. You can then use this information to tailor your marketing strategies to reach your audience best and stand out amongst the crowd.

Here are some of the objectives that market research aims to achieve:

Know Your Audience

This involves general information about your target audience—their demographic information, location, what they do, what they like, how they act, etc.

Identify Your Competitors

Knowing who your competitors are is vital to building brand awareness. Knowing your competitors means knowing what products/services they sell, their marketing strategies, and what kind of audience they target.

Spot Emerging Market Trends

Stay up-to-date about your target consumer base’s latest developments and mold your marketing campaign to remain on-track with those developments.

2. Create Quality Content

Content marketing is the strategic use of high-quality, relevant, and on-brand content like blogs, videos, or articles to market your brand or a product to a well-defined audience. Typical content marketing strategies include, but are not limited to:

This involves the consistent uploading of a relevant content on various social media platforms. This content can include images, videos, animations, stories, or even live customer service videos.

Blogs

Blogs are one of the easiest and cheapest ways to produce content on the web. It is essential that your blogs are creative, engaging, and contain original copy, not plagiarized from other websites. They should be well-researched and tailored to the specific audience that your brand is targeting.

Paid Advertisements

Sponsored ads require financial investment, but they can be a great way to reach a broader audience and ensure that your brand remains visible and relevant on the web.

Content marketing is an excellent way for small businesses to market their brand or product with a minimal investment.

3. Leverage SEO

Search Engine Optimization(SEO) is another vital aspect to consider when developing your digital marketing strategy. SEO involves curating your website and its content to rank higher in a search page result. With more and more businesses developing a web presence, having good SEO scores should be high on your marketing strategy’s priority list.

SEO isn’t always cost-prohibitive; the price for SEO implementation depends on who is setting it up and working on it. The initial investment can range from cheap to spendy, depending on what level of ranking you desire for your site.

If you decide to do SEO yourself, start by researching relevant terms and keywords for your industry. You can then add internal links and secure backlinks (another facet of content marketing), produce quality, highly-legible copy, write blog posts with numbered lists, and add relevant keywords throughout your website. Properly implementing SEO will establish your site as an authority and drive more traffic directly to you.

4. Have a Strong Digital Presence

When digital ads account for half of all ad spend, developing and maintaining a strong web presence is imperative for any serious small business. A robust online footprint includes both your business website as well as social media pages. It is a cost-effective way of building brand awareness in your target market base.

Developing and maintaining a business website should always be one of the top priorities of your marketing campaign. Your site will serve as the primary representation for your brand on the internet, which is crucial in building consumer loyalty and brand reputation.

For top-notch website creation, there are several options for you to consider. The first one is using CMS like WordPress. The second one is custom web development. For this, you can hire RoR developers, a UX/UI designer, and a project manager.

Additionally, social media can serve as an excellent digital marketing tool to reach a broader or more specific target audience. Social media serves as the vehicle to transport your brand to the masses and increase its visibility.

5. Generate Leads

When your marketing campaign loses its potency on a specific target audience, you’ll need to generate new leads that you can then use to either find a new audience or expand the one that you’re already targeting. Here are some ways to generate new leads:

Optimizing Your Landing Page

Use landing page strategies like implementing Call-To-Actions and write compelling headlines to improve your website’s traffic and conversion rates.

Lead Generation Software

As the name suggests, this software identifies and collects new leads from multiple sources. With the right software, you can generate quality leads that significantly boost your conversion rates and sales.

Data Validation Software

This is similar to lead generation software, but instead of crawling the internet for leads, it validates the information you already have. It works in one of two ways; it can either complete a batch validation analysis of a lead data spreadsheet or live as an API on your site’s contact forms and checks the data’s accuracy in real-time as forms are submitted. This can save time and effort when pursuing new leads.

Email Marketing

Email marketing remains one of the most cost-effective ways to generate brand awareness and boost sales. These include implementing newsletters, sign-me-up forms, or generating automated email ads for specific audiences.

Budget As a Tool, Not a Barrier

Small businesses should develop a very different marketing strategy than large corporations in a big city like NYC. Approaching marketing from a small business perspective is the best way to ensure the most effective use of limited budgets and resources. Your finances should never be a hindrance to achieving your marketing goals. With proper strategies and a bit of creativity, your marketing campaign can be just as impactful as your competitors’.

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Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Six Pointers to Starting a Successful Business

So you've decided to bite the bullet and start up your very own business. If it's the first time you've ever dared to create your own venture, you're probably intimidated. But if your passion is deep and your willingness to work is significant, a lot can happen. But first, you must address some first steps to starting a successful business. Here are our tips and pointers to doing just that: 6 Pointers to Starting a Successful Business: 1. Create a Plan and Implement It: The most essential step to founding a new business is to simply start. Research and create a plan that details the sequence of steps you need to take to create a business from scratch, approximately how long it will take to implement each step and your budget for each stage. Sticking to a blueprint will help you focus on your long and short-term business goals and keep you from getting distracted. Take advantage of the many free and paid resources across the Internet that help you structure and create a business plan. Once you have a plan you've researched inside-out, follow it! 2. Learn to Delegate: You may be tempted -- particularly if you are on a shoestring budget -- to establish your business on your own. But this is not the best path to business success. With the budget that you have, consider enlisting the help of a virtual assistant, a mentor or volunteers that help you get out of the day-to-day minutiae of your business. Doing this will enable you to focus on the bigger decisions and strategies that help you automate and build systems that keep the business running on a day-to-day basis. Don't skimp on just hiring anyone though, really invest time in finding the best employees for the position you are advertising. Employees who are intent on helping you with the best of themselves will be the lifeblood of your enterprise. 3. Investigate Your Audience: If you're able to think of five independent profiles of customers off the top of your head who'd be interested in your product or service, then you're on to something. Investing time and thought into finding out crucial information about your target audience is incredibly important to your business. Ask yourself the following questions: What target group would buy your products? Why would they value your product enough to buy it? When you are able to deeply identify your target audience, you're more likely to be able to figure out avenues of how to reach them. Knowing your target audience is what will ultimately guide you in the development of your product or service as well as your marketing. Make it a point to occasionally ask your customers what they think about your market, your product/service, and other such valuable information. If they would support website localization or foreign language subtitling for your onsite videos, for example, you should know about that. Doing this will help you prepare a positive, seamless experience for them from the moment they first hear of you to when they buy your product or service, and beyond. 4. Work Out And Stick To Your Rates: Many business owners make the mistake of charging what they think the market would be willing to pay. But instead, your baseline should be to charge the minimum, or more than the minimum, of what you need to earn to keep your company afloat. Set realistic goals of how much it will cost you to stay in business. Once you have a final figure in your head, set a rate or price that honors that figure while enabling you to make a profit. Try to set a price on the value of your service or product, rather than just cover a simple margin more than what it costs to provide or create the service or product. 5. Tap Into Your Passion: Beyond the nuts and bolts of the plan behind putting your business together, there's the human aspect --- your drive and passion for wanting to make it happen. The truth is that most successful entrepreneurs will often do whatever it takes to make their business successful. Starting a successful business is rarely easy -- it requires long hours, occasional failures, setbacks and disappointments that will make it difficult for you to continue. When you have the drive and determination to overcome these, you are that much more likely to find the success you deserve. 6. Roll Up Your Sleeves and Get Busy: Don't wait until you've got all your eggs in the basket to start putting your business together. Waiting for the right moment means it may never arrive. If you have an idea that is compelling and have undertaken the research and necessary planning to get it off the ground, go for it. But be prepared to learn some tough lessons while adjusting your plan along the way. Start now and commence your journey towards launching a business. Remember, even if you fail, you'll be that much more experienced when you revamp your ideas and strategy and start afresh. Read Also: 4 Business Leadership Skills For Business Success Why Should Retailers Use Pricing Tools For Their Businesses 5 Intelligent Sources To Boost Business Strategies All Over The World 5 Most Common Challenges Faced Bye Commerce Businesses Today

Which One Should You Pick? Cloud-Based Call Centers Vs. On-Premises Call Centers

In today’s fast-paced world, businesses constantly seek ways to improve efficiency while reducing operational costs. One of the most significant changes we've seen is the shift from traditional on-premises call centers to cloud-based solutions. This is no longer just a trend—it’s a strategic move towards higher profitability and smoother operations. Cloud-based call centers have become an essential organizational plan for businesses that value high profitability and low operational costs. More and more businesses are moving from on-premises call centers to cloud-based call centers. If you, too, are considering a change, know the reasons to confirm your decision. Why Choose Cloud-Based Call Centers? The following reasons show you the difference between cloud-based call centers and on-premises call centers: 1. Installation The installation process in the on-premises call centers was time-consuming. You had to plan the hardware, get licensing, set it up, install software for the systems, and more. Cloud-based call centers are easy to install. You don’t have to maintain hardware or ensure it operates efficiently. You don’t need to assemble different devices and start off with your process. 2. Operational Costs The cost of managing an on-premises call center is huge. It takes a lot of money to set up and buy hardware such as computers, phones, headsets, and more. You also need licensing and office space to accommodate all your employees. Due to improving technology and regular software upgrades, the costs of replacing an installation are also high. Options like Cisco's customer journey platform show how little investment can go a long way. These processes don’t cost much money but require a good internet connection. Everything is saved on the cloud and billed on a usage basis. This is one way to decrease your operational costs. 3. Easy Management The hardwired and software systems of the on-premises call center make the process tougher and strenuous. It requires more supervision and includes regular licensing, maintenance, upgrades, and more. Cloud-based call centers need little management and eliminate the maintenance of hardware systems. The support comes from digital engagement, reducing on-premises IT charges and other complexities. 4. Flexibility When you install the on-premises call center, it is tough to customize it according to the number of agents. The number fluctuates, and there is less flexibility in the workflow. Maintaining hardware is tough, and you need to modulate the systems, headphones, and so on. In this traditional system, the customer agents don’t work remotely. They are stuck at their desks all the time, receiving calls. This disrupts the company’s ability to deliver quality customer service around the clock. Cloud-based call centers are responsive to the scalability according to the requirement. Cloud systems are offered based on subscriptions, so adding and removing users is like blocking a subscription. The cloud-based system helps agents work from the comfort of their homes. They just need a good internet connection. They offer 360-degree customer support irrespective of where they are. 5. Scalability You will need more staff when you see an expanding business in your on-premises call center. The scalability levels of the on-premises call center system are slow because you need to spend money on aspects ranging from architecture to hardware. Cloud operations offer an efficient software system that depends on data servers. These are what mark their scalability, and there are no extra investments needed. 6. Reliability The quality of phone calls on the on-premises system is great. However, it is usually broken through many systems and that affects the customer's experience. Cloud operations depend on a strong network. You need great internet facilities to promote better customer service. From the points above, we can assume that the future of cloud-based call centers is bright. In every way, it is a better option compared to traditional call centers. Now you know all the reasons to shift to a cloud-based call center, choose the best organization for the services. Which Office Should You Choose as an Employee: On-Premises vs. Cloud-Based? On the other hand, if you’re trying to decide between a more traditional on-premises call center or a modern cloud-based one, it’s important to think about the pros and cons from an employee’s perspective. Here are a few things to consider: Flexibility and Work-Life Balance One of the most attractive benefits of a cloud call center is its flexibility. You can work from home, your favorite coffee shop, or anywhere else with just a reliable internet connection. It’s much easier to fit work around your life, which is incredibly useful. Whether you’ve got a busy lifestyle or just need to prefer a more fluid schedule where you’re not tied down to being in one location. Career Growth Opportunities Cloud-based call centers typically adopt new technology trends. This means you will get exposure to next-generation tools and digital platforms. Your expertise in cloud technology could be in high demand since businesses are moving their solutions to the cloud. On-site call centers tend to stick with outdated processes and technologies. Therefore, exposure to current industry trends may not always be possible. Work Environment and Culture The traditional office space has a lot going for it – team collaboration, immediate access to team leads, and a routine. If you are someone who likes more of a hands-on approach with your coworkers, an office may be the choice for you. A cloud-based work environment is heavily communication-based and autonomous. If you can self-motivate yourself to work on your own time, then a cloud-based workplace would be ideal. Stability and Job Security On-premises call centers feel more stable because they have fixed infrastructure in place. Not to mention the fact that they’re just offices you can go visit. If your CRM goes down or there’s a power outage, somebody physically located near you can fix it. However, while cloud-based solutions may require an internet connection to access, they certainly don’t shut down in bad weather (in fact, “the cloud” is often where they store information on such storms). Hardware failures or physical office closures are unpredictable occurrences that you should be wary of. Final Note Cloud-based call centers are the way forward as more and more businesses embrace digital transformation. They will increase in functions, quality, and applications. Are you a business owner or an employee still sitting on the fence? Decide quickly which side of the divide you want to belong to because cloud technology is here to stay! Read Also : Top 4 Creative Team Building Ideas For A Call Center Industry This 2016 5 Informal Team Building Activities To Break The Ice Among Co-Workers 5 Team Building Activities to Inspire and Enjoy

Have You Been Laid Off Because Of Coronavirus? Here Are 5 Income Earning Opportunities For You

Have you been recently fired from your job because of the Coronavirus problem? Are you looking to sustain yourself by earning during the lockdown period? Do you know of certain high-paying and profitable opportunities, which you can take up? With global economic losses crossing the $2 Trillion mark, Coronavirus is jeopardizing millions of livelihoods. According to financial experts, we are going to witness a period of global financial recession. In these testing times, we have two options in front of us- We can either mope or blame our destiny for all the bad that is happening. Or, We can put ourselves together, invoke our entrepreneurial spirit and work our way out of the problem. You might have heard the proverb, ‘when God closes a door, he opens a new window.’ In this article, we are going to open five windows for you. 5 ways to earn income during the Coronavirus lockdown: The List 1. Start a News Blog on Coronavirus or COVID 19- You do not need a flair for creative writing if you are looking to start a news blog. All you need to do is create a simple WordPress website for your news blog and start a social media page. Publish five to ten 500 word articles every day and see the traffic flowing. People are interested in knowing about everything related to the Coronavirus. This is a good time to look up government sources, Reuters and different news publications and collate them all in one place. Once you get decent site metrics and traffic, you can earn income through Ad displays, guest posting, and other ways. 2. Take up Cryptocurrency trading in a major way- Did you know that you could easily earn hundreds of dollars every week by just trading cryptocurrencies? With the rise of cryptocurrency trading platforms, you can easily become a trader. All you need to do is open account and start trading. The technologically advanced software of the platform is going to guide you when it comes to making the best trades. By investing a small sum of money, going for low-risk trades initially, you can become a seasoned and experienced cryptocurrency trader in no time. 3. Get paid by signing up for Surveys and Options Sites- There are many survey sites, businesses and companies, which pay up to $10 USD per survey. This is a great sum of money when you consider that you can easily do a minimum of five surveys per day. This is not only going to help you earn, but also explore new opportunities. Big businesses work with market research firms to find out about the opinions of consumers. By signing up to such platforms, becoming part of interviews and focus group discussions, you can earn close to $3000 USD per month. 4. Food or Grocery delivery agent in your neighborhood- Almost all nations around the world have exempted online companies from the lockdown. This means that these companies are hiring aggressively as more and more people are ordering things while sitting at home. If you have a bike, you can easily sign up with one of the major players in your neighborhood and start delivering to people. This is not only very profitable now, but also very humane. You are going to help someone get their medicines and other essentials on time. 5. Start your own Freelance Gig- If you are good at writing, start bidding for content writing jobs on freelance websites. If you are good at cooking, you can start your own food delivery gig. No matter what your passion, you can always make it into a fully income-generating opportunity. As more and more companies are looking to cut costs by firing people, they are not going to stop their operations altogether. Approach them as a freelancer and offer your services for an attractive fee. You will be surprised to see the results of your outreach. Conclusion In this article, we have listed five great income-earning opportunities for people who have been laid off because of the Coronavirus. All these opportunities do require time and effort. However, if you are able to do them right, you will see cash flowing into your account. Can you think of some similar opportunities to earn cash? Let us know in the comments section below. Read also: The Top Benefits of Using an Insurance Broker Is an online degree in business management worth it?

How to Market a Small Business in a Big City?

1. Research