KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

by

Small Business

Published on: 31 December 2020 Last Updated on: 03 June 2021
KFC documentary

It wasn’t that long ago that reports about KFC’s sales falling were drawing a rather dismal picture for the brand. And yet today, it’s standing strong as ever, proudly taking the title of the second most popular fast-food chain on the planet. Today in this KFC documentary, we will look into the strategies KFC used to regain its position.

The turnaround this brand managed to accomplish in a handful of years is rather miraculous in the world of business, and many can learn from its example. Some of the techniques used by KFC in its road back to the top can be adapted for small businesses that are working their way up their own niches.

KFC Documentary: Brand Revival

After KFC fall to the ground and fail to satisfy their customers with their product in 2013, they decided to connect with the customers on the emotional levels and started marketing business once again. This time they took the help of the digital platform to reach out wider bandwidth of audiences.

1. Make Advertisements Branded And Fun

Ads are annoying, and people skip them, right? Well, KFC managed to create a series of ads that people were really looking forward to watching. Each was an entertaining clip featuring ‘Colonel Sanders’ in some new interesting role. Colonel, the founder and greatest asset of KFC, is the embodiment of the brand today. On the contrary, the company is immortalizing him by turning him from a real-life showman and marketing genius into a fictional hero who has his own fan club. There are even books about his rise to the brand icon role now.

KFC Ad

A small business will not be able to launch a multimillion campaign with fancy ads, but you can create a character that will give a personality to your brand. Choose something or someone that your target audience will be able to relate to. Your goal is to make your marketing seem less like self-promotion and more like a friend or idol offering advice.

2. Make Your Customer Feedback Count

One thing that KFC has always been focused on was delivering a top-quality customer experience. One of the main methods the brand uses to achieve that is directly asking for feedback and actually using it. All you need to do in order to share your opinion and be heard is to fill up the KFC survey. Have you ever done this yourself? Did it help improve the service or address any issue you had? Did you feel like you can contribute to the betterment of your favorite fast-food restaurant by taking that survey?

KFC customer feedback

Considering how smoothly the KFC customer service runs, the answers to those questions are most likely ‘yes’. And that is what a small business owner should learn from KFC. You need to establish a way for your customers to provide feedback (a customer satisfaction survey is a good start). Then, you need to pay attention to that feedback and follow up on it immediately. Today you can find or develop specialized solutions that will process this information to make this easier. That’s why the survey format is optimal for small companies that cannot hire a full-time call center service.

KFC Documentary: Final Thoughts

Of course, there was more to KFC’s triumph, like leveraging humor as well as extensive work in local market research and launching dozens of localized projects, like traditional menu changes. However, as a small business owner, you need to start with things that can bring tangible results right away.

Read Also:

Market a Small Business

PREVIOUS POST

How to Market a Small Business in a Big City?
Importance Of ADP Payroll Services

NEXT POST

Importance Of ADP Payroll Services For Small Businesses
author-img

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Popular

Creating A Startup Idea

Technologies For Creating A Startup Idea

20 Feb 2023

How to Download Facebook Videos

How to Download Facebook Videos on Android?

07 Feb 2019

Ecommerce Web Design

7 Rules of Effective Ecommerce Web Design

28 Jan 2021

wordpress-1863504_960_720 edited

The 10 WordPress Plugins Every Sucessful Blogger Uses

28 Jan 2017

Follow Us

Recent

agricultural consulting services

Agricultural Consulting Services: Boosting Farm Efficiency and Yield

20 Mar 2025

5 Symptoms Women Entering Into Menopause Should Keep an Eye Out For

19 Mar 2025

Download Airtel Thanks App

How to Download Airtel Thanks App and Recharge Seamlessly in 2025

25 Feb 2025

How to Choose a Gift That Matches Their Personality Perfectly

12 Feb 2025

Related

coronavirus
Small Business

Have You Been Laid Off Because Of Coronavirus? Here Are 5 Income Earning Opportunities For You

Have you been recently fired from your job because of the Coronavirus problem? Are you looking to sustain yourself by earning during the lockdown period? Do you know of certain high-paying and profitable opportunities, which you can take up? With global economic losses crossing the $2 Trillion mark, Coronavirus is jeopardizing millions of livelihoods. According to financial experts, we are going to witness a period of global financial recession.  In these testing times, we have two options in front of us- We can either mope or blame our destiny for all the bad that is happening. Or,  We can put ourselves together, invoke our entrepreneurial spirit and work our way out of the problem.  You might have heard the proverb, ‘when God closes a door, he opens a new window.’ In this article, we are going to open five windows for you.  5 ways to earn income during the Coronavirus lockdown: The List 1. Start a News Blog on Coronavirus or COVID 19- You do not need a flair for creative writing if you are looking to start a news blog. All you need to do is create a simple WordPress website for your news blog and start a social media page. Publish five to ten 500 word articles every day and see the traffic flowing.  People are interested in knowing about everything related to the Coronavirus. This is a good time to look up government sources, Reuters and different news publications and collate them all in one place. Once you get decent site metrics and traffic, you can earn income through Ad displays, guest posting, and other ways.  2. Take up Cryptocurrency trading in a major way- Did you know that you could easily earn hundreds of dollars every week by just trading cryptocurrencies? With the rise of cryptocurrency trading platforms, you can easily become a trader. All you need to do is open account and start trading.  The technologically advanced software of the platform is going to guide you when it comes to making the best trades. By investing a small sum of money, going for low-risk trades initially, you can become a seasoned and experienced cryptocurrency trader in no time.  3. Get paid by signing up for Surveys and Options Sites- There are many survey sites, businesses and companies, which pay up to $10 USD per survey. This is a great sum of money when you consider that you can easily do a minimum of five surveys per day. This is not only going to help you earn, but also explore new opportunities.  Big businesses work with market research firms to find out about the opinions of consumers. By signing up to such platforms, becoming part of interviews and focus group discussions, you can earn close to $3000 USD per month.  4. Food or Grocery delivery agent in your neighborhood- Almost all nations around the world have exempted online companies from the lockdown. This means that these companies are hiring aggressively as more and more people are ordering things while sitting at home.  If you have a bike, you can easily sign up with one of the major players in your neighborhood and start delivering to people. This is not only very profitable now, but also very humane. You are going to help someone get their medicines and other essentials on time.  5. Start your own Freelance Gig- If you are good at writing, start bidding for content writing jobs on freelance websites. If you are good at cooking, you can start your own food delivery gig. No matter what your passion, you can always make it into a fully income-generating opportunity.  As more and more companies are looking to cut costs by firing people, they are not going to stop their operations altogether. Approach them as a freelancer and offer your services for an attractive fee. You will be surprised to see the results of your outreach.  Conclusion In this article, we have listed five great income-earning opportunities for people who have been laid off because of the Coronavirus. All these opportunities do require time and effort. However, if you are able to do them right, you will see cash flowing into your account.  Can you think of some similar opportunities to earn cash? Let us know in the comments section below. Read also: The Top Benefits of Using an Insurance Broker Is an online degree in business management worth it?

READ MOREDetails
rainwater harvesting
Small Business

Some Facts You Need to Know About Rainwater Harvesting

The practice of rainwater harvesting, also known as roof water harvesting, involves setting up systems that allow any rainwater that falls on roofs to flow to rainwater collection tanks and not on the ground. The rain stored in tanks can then be used for a few chores that require the use of water, like gardening and driveway cleaning. While rain is clean, rainwater that’s already in the tank is generally not recommended for use in tasks like handwashing, dishwashing, and clothes washing. Drops pick up dust and other impurities when they land on roofs. In urban locations, it’s worse because drops pick up impurities whilst still on the way down. As such, rain in tanks should be further purified to become suitable for more chores and important tasks. That said, rainwater harvesting can cost much in terms of time and money. Despite all the effort and money needed to get the most out of a rainwater harvesting system, having one in your home is still better than having none. Here are the benefits of having a rainwater storage tank in your property. Benefits Of Rainwater: You Save Money If you live in an area that gets a lot of rain each year, a system that’s properly set up will allow you to save significant a good amount of money on water each month. Remember that you pay for every liter of water that is sprayed out a garden hose. You Help Prevent the Depletion of Local Water Supply Water that flows to the taps of houses comes from underground sources and surface bodies of water. If more people use water supplied by the utility companies, time will come when there won’t be enough for all. Thus, by building your own rainwater collection system, you help prevent shortages. You Help Save Energy Also, it goes without saying that water from underground and surface sources isn’t 100% safe for human consumption. It has to be filtered or cleaned using energy-intensive procedures. Thus, by building your own rainwater collection system, you take part in lessening the energy consumption involved in the filtering of surface- and underground-sourced water. You Help Prevent Flooding and Erosion in an Area The practice of rainwater harvesting can reduce erosion and flooding near downspouts. It also helps in controlling stormwater runoff. When heavy rains come, there is a tendency for stormwater infrastructure to be overwhelmed. When this happens, both sewage and contaminated water will overflow into groundwater. If rain falls onto concrete, asphalt, and other impervious surfaces, it won’t go into the ground. Because it does not go into the ground, it cannot help replenish groundwater. When it flows across man-made structures like parking lots, it will pick up pollutants. This will eventually reach the water supply. With rainwater harvesting, you can reduce how much water adds to runoff. If, by this point, you’re convinced that you need to build your own residential rainwater harvesting system, here are the best ways to go about it. Rainwater harvesting systems are typically composed of the following: A collection surface or catchment area The catchment area needs to be an impermeable surface, and the best one to use is the roof of your home. Just make sure the roof to be used is made of non-toxic material. Conveyance system This can include gutters as well as downspouts which lead water from collection surface to water tank. Filters and Diverters  Both things prevent dirt and leaves from entering the water tank and mix with the water. Tank Choose one that can fit in your property and store enough water for your household. Water treatments The treatments to install in the system will depend on how you intend to use the water. Options include carbon filtration and drip irrigation. Distribution system Transports water from containers to parts of the home where water will be needed. Options include gravity systems or pumps. How to Set the System Up The first step is to evaluate the site. Determine where on the premises the rain pools, flow and drains. It’s also important to determine your property’s exact size, boundaries, and the exact location of electric and plumbing lines. From there, you can determine where to place the tank. Next, determine the required components for the system. Consider tank location, tank size, collection surface size, treatment methods, and preferred distribution method. You may need to consult a professional rainwater harvesting system(rainwater collection system)  installers for this step. Once you have determined the components your system needs to have, as well as the exact locations of these components, the next step is selecting an installation expert. Make sure the chosen installation expert is knowledgeable, experienced, and licensed. After the installation, make sure to ask the installer the best ways to keep the system clean and functional at all times. This way, your system can last several decades in your place. Read More: How To Start Trading On The Stock Market And Profit? 5 Questions To Ask Yourself While Finalizing An E-Learning Platform For Quality Education Google Maps Marketing: Guides On How To Boost Brand Advantage

READ MOREDetails
Building a Brand for Your Small Business
Small Business

Building a Brand for Your Small Business

One of the most essential aspects of building a business, no matter how small it is, is establishing an effective brand—especially if you want to make an impression in today’s highly competitive market. But what really does branding mean? And what does it take to create a brand that truly defines what your business really is?  Defining Your Brand Think of your brand as your promise to your customer. Its purpose is to deliver a message to your audience, which includes what you have to offer and how your products and services differ from your competitors. Basically, it describes who you are and the image you want people to perceive you to be. However, defining your brand may be easier said than done. After all, it is a journey to your business’s self-discovery. Specifically, it involves defining your company’s mission, your offerings, your reputation, and your qualities. You may have to do some research to find a branding that truly represents your business. Creating Your Visual Brand While a brand is more than just your company’s logo, you’ll want to establish the look of your company by choosing the right image, colors, fonts, and tagline that perfectly represent your ideals. Failing to establish defined brand guidelines is one of the most common mistakes small businesses are doing, which eventually puts all their branding efforts down the drain. Following these guidelines to build a visual brand invokes consistency and gives your brand a clear direction moving forward. Knowing Your Audience If you’re in a rut in developing your brand, you may be failing at getting to know your audience. According to Carfused.com marketing head, Matthew Creole Rees, it is essential to first determine what resonates with your target market before trying to develop a brand. Know your audience by finding out their wants and needs and understanding their habits. This is especially a must for start-ups that are still trying to get their brand across their customers. Using Social Media Social media is a great way to market your brand and to reach out to your target audience, especially for start-up businesses that are still on a tight budget. In this digital age, people spend most of their time on social media, and if you fail to build a consistent social media presence, your business basically does not exist to many. Once you’ve established your presence, the next most crucial thing to do is to maintain it. Being consistent in showing your presence creates a positive impact on your brand’s perception. Your company’s brand dictates the language of your external and internal communication. The people of the marketing team in your company need to know exactly what the company’s brand is so that they can always integrate it in their campaigns and look for better ways to raise the consumers’ awareness of your brand. Going beyond Your Logo Your brand’s logo may create a significant impact on your audience at first glance, but a brand has to go beyond the visuals in order for it to become effective. In the end, it’s not just about what you do but more about why you do it that makes a brand more impactful. A brand should reflect your culture. For example, if you are keen on maintaining a drug-free workplace, get your workers to understand your cause before administering blood drug tests. This way, they will understand the implications of such health requirements, especially in occupations and industries where safety is of the highest priority, such as in operating machinery. Building a brand may seem like an overwhelming phase—and you may think that getting started is already difficult as it is—but it’s maintaining that brand that’s actually more challenging. Read More: How Personal Branding Online Can Help Your Job Search Top 5 Graphic Design Trends For 2017 5 Most Common Challenges Faced Bye Commerce Businesses Toda Tips For Creating Effective Portable Trade Show Displays Source: customlogocases.com

READ MOREDetails