KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

Published on: 31 December 2020 Last Updated on: 03 June 2021

It wasn’t that long ago that reports about KFC’s sales falling were drawing a rather dismal picture for the brand. And yet today, it’s standing strong as ever, proudly taking the title of the second most popular fast-food chain on the planet. Today in this KFC documentary, we will look into the strategies KFC used to regain its position.

The turnaround this brand managed to accomplish in a handful of years is rather miraculous in the world of business, and many can learn from its example. Some of the techniques used by KFC in its road back to the top can be adapted for small businesses that are working their way up their own niches.

KFC Documentary: Brand Revival

After KFC fall to the ground and fail to satisfy their customers with their product in 2013, they decided to connect with the customers on the emotional levels and started marketing business once again. This time they took the help of the digital platform to reach out wider bandwidth of audiences.

1. Make Advertisements Branded And Fun

Ads are annoying, and people skip them, right? Well, KFC managed to create a series of ads that people were really looking forward to watching. Each was an entertaining clip featuring ‘Colonel Sanders’ in some new interesting role. Colonel, the founder and greatest asset of KFC, is the embodiment of the brand today. On the contrary, the company is immortalizing him by turning him from a real-life showman and marketing genius into a fictional hero who has his own fan club. There are even books about his rise to the brand icon role now.

KFC Ad

A small business will not be able to launch a multimillion campaign with fancy ads, but you can create a character that will give a personality to your brand. Choose something or someone that your target audience will be able to relate to. Your goal is to make your marketing seem less like self-promotion and more like a friend or idol offering advice.

2. Make Your Customer Feedback Count

One thing that KFC has always been focused on was delivering a top-quality customer experience. One of the main methods the brand uses to achieve that is directly asking for feedback and actually using it. All you need to do in order to share your opinion and be heard is to fill up the KFC survey. Have you ever done this yourself? Did it help improve the service or address any issue you had? Did you feel like you can contribute to the betterment of your favorite fast-food restaurant by taking that survey?

Considering how smoothly the KFC customer service runs, the answers to those questions are most likely ‘yes’. And that is what a small business owner should learn from KFC. You need to establish a way for your customers to provide feedback (a customer satisfaction survey is a good start). Then, you need to pay attention to that feedback and follow up on it immediately. Today you can find or develop specialized solutions that will process this information to make this easier. That’s why the survey format is optimal for small companies that cannot hire a full-time call center service.

KFC Documentary: Final Thoughts

Of course, there was more to KFC’s triumph, like leveraging humor as well as extensive work in local market research and launching dozens of localized projects, like traditional menu changes. However, as a small business owner, you need to start with things that can bring tangible results right away.

Read Also:

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Importance Of ADP Payroll Services For Small Businesses

Most businesses don’t want to spend their time, resources, departments, and assets processing payroll, which is a big mistake. If you are a business owner and want to take your business to the next level of excellence, you should embrace payroll services. Yes, it is one of the most critical things that need to be considered by businesses of almost all dimensions. To improve business functionality, customer services, product innovation, and decision-making procedure, and eventual outcomes, then you should invest in payroll services. Managing payroll is a critical aspect: Of course, there is no denying that managing payroll is a critical aspect and is quite challenging. Still, with powerful and robust software solutions, it becomes easier for businesses to manage their payroll. Besides that, payroll software solutions help companies to know and understand new tax and labor laws, which allows them to stay ahead of the game. “Payroll has always been a complicated matter for businesses.” According to a report, most businesses come under intense scrutiny and legal frameworks because they do not have a sound payroll management system. Thanks to ADP Payroll: Most experts believe that modern businesses should invest in ADP Payroll Services because they are designed for companies that want to stay ahead in their niche and compete with their most formidable competitors. Since it is mighty, it can reduce the entire burden of businesses. It can also keep the whole record of employees. ADP Payroll has the potential to transform: When it comes to accuracy, seamless execution of payroll and HR department, and comprehensive capabilities, nothing can beat ADP Payroll. It has incredible features, which makes it an ideal platform for enterprises. In other words, ADP Payroll has the potential to transform the HR sector in its way. Since it promotes seamless working and record management, it gives fantastic opportunities to businesses. Safe, fast, efficient operations: Today, every business section is experiencing a massive and unbridled shift in technology, so why not the payroll one. Thanks to ADP Payroll, which is here to assist businesses to curb current and future challenges. ADP Payroll not only ensures safe, fast, efficient operations but also commitment towards the organization. Indeed, it can act as a mechanism for organizations to manage their payroll and HR departments smoothly and minimize disputes and other types of complaints. Why ADP Payroll? Unquestionably, ADP Payroll provides the most crucial support to the business. Still, some companies believe that a manual system is also capable. Let us see why a company should invest in ADP Payroll – The service is entirely cloud-based. No need to maintain any software or waste your time in exhaustive download. The services are accessible through the Internet. It is fast, secure, and aligned. It can help you with tax information, workers’ compensation, earnings, etc. “Businesses should understand the primary importance of making organizations more easily adaptable to change.” Transform operation models: You will be surprised to know that such payroll solutions can significantly transform operation models, business models, and eventually the entire business ecosystem in a positive way. ADP Payroll is an ideal choice for enterprises of all levels. Of course, it is good to stay highly selective when it comes to payroll services and solutions; however, when it comes to ADP Payroll, no need to worry at all. The bottom line: Whether you want to streamline your departments, gain employee insights, keep a record, build competencies, or outperform your competitors, you can always rely on ADP Payroll. Hence, if you want to improve business performance and outcomes, then you should pick ADP Payroll… Read Also: Why OKRs Help Businesses Grow and Improve Is A Time Card App Really Necessary? Data Points To Yes! 5 Perks of Having QuickBooks Pro for Your Business

How to Market a Small Business in a Big City?

Big cities tend to have a highly competitive market base. As such, small businesses based in large cities like New York might find themselves at a loss when trying to develop a marketing strategy to engage a large audience with a relatively unknown brand. Market a Small Business in a large city like NYC requires a multi-faceted approach, and your plan should not merely emulate that of larger brands that may have much larger budgets. There are plenty of effective marketing strategies available for every budget. Working with a professional digital marketing agency will give you an excellent return on your investment if you have a limited budget. If your business is based in the Big Apple, you may want to consider having a New York digital marketing company help you perfect these strategies as they know how to serve the market best. 1. Research Conducting thorough and comprehensive market research services in Singapore should be the first step in your marketing campaign. The data you collect reveals vital information about your potential consumer base as well as your competitors. You can then use this information to tailor your marketing strategies to reach your audience best and stand out amongst the crowd. Singapore is a global business hub known for its pro-business environment, making it an ideal destination for entrepreneurs. If you're wondering how to set up a business in this city-state, the process is straightforward, with efficient registration procedures and minimal bureaucracy. With its strategic location, robust infrastructure, and favorable tax policies, Singapore provides a strong foundation for both local and international businesses to thrive. So, research more! Here are some of the objectives that market research aims to achieve: Know Your Audience This involves general information about your target audience—their demographic information, location, what they do, what they like, how they act, etc. Identify Your Competitors Knowing who your competitors are is vital to building brand awareness. Knowing your competitors means knowing what products/services they sell, their marketing strategies, and what kind of audience they target. Spot Emerging Market Trends Stay up-to-date about your target consumer base’s latest developments and mold your marketing campaign to remain on-track with those developments. 2. Create Quality Content Content marketing is the strategic use of high-quality, relevant, and on-brand content like blogs, videos, or articles to market your brand or a product to a well-defined audience. Typical content marketing strategies include, but are not limited to: Social Media Content Marketing This involves the consistent uploading of a relevant content on various social media platforms. This content can include images, videos, animations, stories, or even live customer service videos. Blogs Blogs are one of the easiest and cheapest ways to produce content on the web. It is essential that your blogs are creative, engaging, and contain original copy, not plagiarized from other websites. They should be well-researched and tailored to the specific audience that your brand is targeting. Paid Advertisements Sponsored ads require financial investment, but they can be a great way to reach a broader audience and ensure that your brand remains visible and relevant on the web. Content marketing is an excellent way for small businesses to market their brand or product with a minimal investment. 3. Leverage SEO Search Engine Optimization(SEO) is another vital aspect to consider when developing your digital marketing strategy. SEO involves curating your website and its content to rank higher in a search page result. With more and more businesses developing a web presence, having good SEO scores should be high on your marketing strategy’s priority list. SEO isn’t always cost-prohibitive; the price for SEO implementation depends on who is setting it up and working on it. The initial investment can range from cheap to spendy, depending on what level of ranking you desire for your site. If you decide to do SEO yourself, start by researching relevant terms and keywords for your industry. You can then add internal links and secure backlinks (another facet of content marketing), produce quality, highly-legible copy, write blog posts with numbered lists, and add relevant keywords throughout your website. Properly implementing SEO will establish your site as an authority and drive more traffic directly to you. 4. Have a Strong Digital Presence When digital ads account for half of all ad spend, developing and maintaining a strong web presence is imperative for any serious small business. A robust online footprint includes both your business website as well as social media pages. It is a cost-effective way of building brand awareness in your target market base. Developing and maintaining a business website should always be one of the top priorities of your marketing campaign. Your site will serve as the primary representation for your brand on the internet, which is crucial in building consumer loyalty and brand reputation. For top-notch website creation, there are several options for you to consider. The first one is using CMS like WordPress. The second one is custom web development. For this, you can hire RoR developers, a UX/UI designer, and a project manager. Additionally, social media can serve as an excellent digital marketing tool to reach a broader or more specific target audience. Social media serves as the vehicle to transport your brand to the masses and increase its visibility. 5. Generate Leads When your marketing campaign loses its potency on a specific target audience, you’ll need to generate new leads that you can then use to either find a new audience or expand the one that you’re already targeting. Here are some ways to generate new leads: Optimizing Your Landing Page Use landing page strategies like implementing Call-To-Actions and write compelling headlines to improve your website’s traffic and conversion rates. Lead Generation Software As the name suggests, this software identifies and collects new leads from multiple sources. With the right software, you can generate quality leads that significantly boost your conversion rates and sales. Data Validation Software This is similar to lead generation software, but instead of crawling the internet for leads, it validates the information you already have. It works in one of two ways; it can either complete a batch validation analysis of a lead data spreadsheet or live as an API on your site’s contact forms and checks the data’s accuracy in real-time as forms are submitted. This can save time and effort when pursuing new leads. Email Marketing Email marketing remains one of the most cost-effective ways to generate brand awareness and boost sales. These include implementing newsletters, sign-me-up forms, or generating automated email ads for specific audiences. Budget As a Tool, Not a Barrier Small businesses should develop a very different marketing strategy than large corporations in a big city like NYC. Approaching marketing from a small business perspective is the best way to ensure the most effective use of limited budgets and resources. Your finances should never be a hindrance to achieving your marketing goals. With proper strategies and a bit of creativity, your marketing campaign can be just as impactful as your competitors'. Read Also: Optimize Your Small Business Revenue by Taking These Steps Basic Small Business Tips for Noobs Who Want to Start a Venture in 2020 How to Empower Your Small Business through Digital Marketing?

Principles for Leading Your Company through COVID-19 Crisis

Ever since the COVID-19 outbreak in the UAE, the government and other institutions have been fighting to curb its spread. The virus spreads when a healthy person inhales droplets from a person who is infected. It also spreads when you touch surfaces that are contaminated then touch your eyes, mouth, or nose. It is necessary to adhere to the recommended health guidelines like washing your hands or using an alcohol-based sanitizer, maintaining social distance, avoiding crowds, etc. Employers should ensure that the workplace is safe and can accommodate employees without compromising their health. Preventing the Spread of COVID-19 at the Workplace Keeping your workplace COVID-19 free does not have to cost much; maintain hygiene and cleanliness. Ensure that surfaces like tables and desks, keyboards, and telephones are wiped and disinfected regularly. Encourage regular hand washing by workers and customers. Provide sanitizers and hand wash soap at entrances, exits, washrooms, etc. Ensure that sanitizer dispensers never run out. You can also hang informative posters on the importance of washing hands to prevent the spread of the Coronavirus. Promote the use of face masks at all times and practice good respiratory hygiene. Make sure your employees are well aware of Coronavirus Health Insurance. How to Lead Your Company during the Coronavirus Leading a team during the COVID-19 can be tough; there is uncertainty, and employees are constantly worried about their families and health. Here are principles you can use to lead your team during this time of crisis. Preach Hope Your employees will mirror your behavior, so as you talk to them about the present and unclear future, it is necessary to remain optimistic. Be truthful and assure them that the company will withstand the hard times, and things will be back to normal. You need to give them hope, act like a leader. Taking leadership training Dubai lessons teaches you how to handle overwhelming situations in the workplace. Although preaching hope is necessary, avoid giving false assurances as this can break their trust in you and the company. People-Centered Approach You need to be in tune with how the staff feels and thinks during this crisis; watch for changes and respond to any concerns. Employees are going to be worried and anxious about job security and health. Executives who take leadership training in Abu Dhabi classes know how to act even in a crisis. Show genuine concern for your workers; some risk their health to be at the office while others work from home juggling family and workload. Effective Communication Communicating is not enough; you need to ensure that the message is understood and not blown out of context or misinterpreted. Try to maintain personal but professional communication with each member. Be transparent, and keep the employees informed, but don’t bombard them with too much information. Communication is a two-way-street; listen to your team and receive feedback without judgment. When employees are free to issue their concerns and opinions, they feel appreciated and valued which leads to job satisfaction and improved productivity. Collaboration Don’t pretend to know everything; nobody expects you to. This is the ideal time to rely on your resources, employees, and all team members. Create taskforces, sub-taskforces, and explain each person’s role; this makes them feel that they are contributing positively to the workplace during this crisis. Collaboration fosters cohesion and builds trust within the team. When people work together they can come up with better solutions to problems. It also helps employees to adapt to the new norm. Change is inevitable, and organizations need to adapt accordingly. Establish a Common Vision Focus on setting out a simple, shared vision; this fosters a sense of purpose. As the crisis escalates, a shared vision reminds the team to work on what is needed at every stage and to focus on important issues. It also helps employees to focus on the organization’s goals without getting distracted by the outside world. It steers employees in the right direction. Having a clear vision ensures that every member is on the same page. A good vision is not enough; you need to communicate correctly to let everyone know their responsibilities and expectations. Be Present It’s crucial to be present at the workplace to interact and support your team. It is also necessary to do the same if you have a virtual team. Most organizations have all or some of their employees work from home. It is necessary to schedule regular meetings through video conferencing. This makes remote working employees feel seen and included in everyday routine and decision-making processes. You don’t have to be physically present to lead your team. If you lead managers, you need to keep a tab of their daily routine and continue with your coaching conversation. The COVID-19 crisis has changed the workplace; some people work from home while others continue with their normal routines while observing health recommendations. It can be overwhelming to lead a team during a crisis; some workers are confused while others are worried and frustrated. As a leader, you need to develop strategies to keep your team focused during these times. Read also: 5 Ways Technology Will Change the Hospitality Industry Post Covid-19 Pandemic

KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

KFC Documentary: Brand Revival

1. Make Advertisements Branded And Fun

2. Make Your Customer Feedback Count

KFC Documentary: Final Thoughts

How to Market a Small Business in a Big City?

Importance Of ADP Payroll Services For Small Businesses

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Technologies For Creating A Startup Idea

How to Download Facebook Videos on Android?

7 Rules of Effective Ecommerce Web Design

Why Are Online Transactions Convenient?

Follow Us

Recent

A Detailed Guide On Nai Taiyari.com: Why Is This Becoming A Favorite Of Students Worldwide?

How To Choose The Right Loan For Seasonal Business Expansion?

Why Law Firm Managed IT Services Are No Longer Optional In Today’s Legal Environment?

Is Techlokesh Org A Real Platform Of Information Or A Scam? Read On To Find It Out!

Related

Importance Of ADP Payroll Services For Small Businesses

How to Market a Small Business in a Big City?

Principles for Leading Your Company through COVID-19 Crisis

KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

KFC Documentary: Brand Revival

1. Make Advertisements Branded And Fun

2. Make Your Customer Feedback Count

KFC Documentary: Final Thoughts

Share this Article

How to Market a Small Business in a Big City?

Importance Of ADP Payroll Services For Small Businesses

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related