Proper Management Of Tech Debt Is Necessary For Successful Business

Published on: 11 January 2017 Last Updated on: 17 August 2019

The word debt in the term technical debt may compel you to think that it is just like any other debt which has to be cleared at the earliest. Well, it is true that tech debts are just like any other debts and it is also true that a little bit of tech debt is also useful just like any other debts. Moreover, it is also true that just like any other debts you must manage it properly to enjoy the benefits and keep your business running. Therefore, you can cut the corners while designing software provided you do not let the debt accumulate and pay it off timely.

Various Debt Issues

You and your technical team may have various reasons to cut the corners while designing your projects like lacking proper skills, laziness or due to the time pressure and willingness to release code within a specific time frame. These reasons can lead to various debt issues as these debts can accumulate over time creating a huge backlog and cause technical inefficiency. The issues can also arise due to the faulty code base, environment of the development of the project, the operating platform, test coverage and automation programs, program designs and libraries and much more.

Addressing The Debt

As the issues of debt can result in defects which can reduce the velocity of the codes it must be maintained properly and regularly to increase the productivity of the codes. You must have a specific and positive attitude while you address the tech debt always. Be vigilant always towards your codes so that you can manage it whenever necessary. You must also use easy and simple designs in your codes so that anyone of your team can understand, identify and make the necessary changes in it. Avoid using shortcuts to achieve a design in time. Track the velocity of it regularly and ask your team to refactor it as soon as detected to increase the velocity.

Service Your Debt

Proper debt management means proper and regular servicing of it. You must also refactor your debt relentlessly and regularly to keep it in check. Once you give up it will start to pile up and the cost of paying off would increase as compared to the reimplementation. No matter what others think about code servicing, you must do it regularly to have a good return. Use various tracking tools and techniques for reworking on your defective codes as you will also come to know how much debt you have currently with the help of it. Identification and registering is the first step of proper management of debt.

Evaluate And Prioritize

Once identification is done you must start working on it by evaluating and prioritizing your debt so as to decide on which you want to work first. During this prioritization process, the factors which you must consider apart from the cost of the debt are the frequency, justification for rework and the economics behind. Check online to know more about prioritization. Consider paying those debts first which are about to expire and then those which have a higher rate of accumulation and keep your debt within manageable limits. Do not forget to check out for bill consolidation loans which are much popular these days and can be of great help.

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Optimize Your Small Business Revenue by Taking These Steps

Making more money as a small business isn’t as straightforward as simply selling more product. There are many different variables that go into any business’s bottom line. The trouble is, finding those variables, and knowing what to do when you’ve found them can be a huge challenge! If you’re looking for a way to optimize your small business revenue without necessarily selling more products, these tips will help you get started. Forecast Future Demand for Your Products One of the most intimidating things any business has to deal with is figuring out how much product to have in the storeroom. Although you may think having more is better than not having enough, having too much can be just as bad. Manufacturing all that product takes money, and if it doesn’t sell, you’ll be out the cash you spent to have it made. There are things you can do to predict your selling forecast as accurately as possible. They include things like: Assessing the success of your marketing campaigns Consider your sales history Knowing the costs associated with customer acquisition Spending extra time preparing before the holidays By making an informed guess at the future demand for your products, you can ensure you don’t make too much, but you can also ensure you have enough in the warehouse, so you don’t have to turn any business away. Forecast Future Trends Not only do you need to spend time figuring out the future demand for your products, but you should also have your finger on the pulse of future trends. Keeping an eye on trends will help you assess the future demand for your products, but it can also help you develop new products that will appeal to new and existing customers. Digital tools can help you do this. For example, you can subscribe to subreddits to discover trends, while Google Trends can show you real-time searches on the world's most used search engine. Don’t be afraid to develop relationships with other professionals in your industry! Although other businesses may be the competition, they can also be allies. You can refer customers to each other, and you can share interesting developments you’ve observed in the market. Dive Into Your Data Although forecasting demand and future trends can be hard, they can also be fun. That isn’t necessarily the case when it comes to diving into your data. Collecting and analyzing data can be tedious, but it is the best way to learn about the hidden details of your business. There are many ways to do your data analysis better, but one of the best tips is to make time to look at seemingly meaningless data. From combing over time-stamped sales receipts to third-party transaction logs, you never know what kind of information you'll uncover! Segment Your Customers You may think you know your customer base, but it’s rarely as simple as it appears on the surface. It’s more likely that you have multiple segments of customers from different demographics with different needs. Segmenting your customers allows you to break down a large audience, enabling you to create marketing strategies that target the pain points of those groups. You can focus your message to appeal to the right people, and test separate messages for different groups. It also ensures you optimize your marketing strategy. By targeting specific audiences with detailed messages, you can increase your ROI. Optimize New Areas of Your Business Chances are, there are some areas of your business that you have spent a lot of time on. It should go without saying that there are other areas of your business that have received very little attention at all. If you want to optimize your business’s revenue, it’s time to start looking at those underappreciated areas of your business. A few things you may want to do to optimize your business include: Update to cloud-based software programs Personalize the online experience Find ways to automate time-consuming processes Work at developing a more robust social media presence Learn about and leverage application programming interfaces (APIs) Make sure your site is optimized for mobile Offer a new way for customers to buy your products Rethink your hiring process If you want to make more money, you can always try and sell more products, but you’re leaving money on the table if that’s the only way you try and increase your revenue. There are many things you can do to optimize the money you’re already making. Read Also: How Customer Success Can Help Grow Your Business Online Marketing: Selling Your Product And Services How to Empower Your Small Business through Digital Marketing?

Which One Should You Pick? Cloud-Based Call Centers Vs. On-Premises Call Centers

In today’s fast-paced world, businesses constantly seek ways to improve efficiency while reducing operational costs. One of the most significant changes we've seen is the shift from traditional on-premises call centers to cloud-based solutions. This is no longer just a trend—it’s a strategic move towards higher profitability and smoother operations. Cloud-based call centers have become an essential organizational plan for businesses that value high profitability and low operational costs. More and more businesses are moving from on-premises call centers to cloud-based call centers. If you, too, are considering a change, know the reasons to confirm your decision. Why Choose Cloud-Based Call Centers? The following reasons show you the difference between cloud-based call centers and on-premises call centers: 1. Installation The installation process in the on-premises call centers was time-consuming. You had to plan the hardware, get licensing, set it up, install software for the systems, and more. Cloud-based call centers are easy to install. You don’t have to maintain hardware or ensure it operates efficiently. You don’t need to assemble different devices and start off with your process. 2. Operational Costs The cost of managing an on-premises call center is huge. It takes a lot of money to set up and buy hardware such as computers, phones, headsets, and more. You also need licensing and office space to accommodate all your employees. Due to improving technology and regular software upgrades, the costs of replacing an installation are also high. Options like Cisco's customer journey platform show how little investment can go a long way. These processes don’t cost much money but require a good internet connection. Everything is saved on the cloud and billed on a usage basis. This is one way to decrease your operational costs. 3. Easy Management The hardwired and software systems of the on-premises call center make the process tougher and strenuous. It requires more supervision and includes regular licensing, maintenance, upgrades, and more. Cloud-based call centers need little management and eliminate the maintenance of hardware systems. The support comes from digital engagement, reducing on-premises IT charges and other complexities. 4. Flexibility When you install the on-premises call center, it is tough to customize it according to the number of agents. The number fluctuates, and there is less flexibility in the workflow. Maintaining hardware is tough, and you need to modulate the systems, headphones, and so on. In this traditional system, the customer agents don’t work remotely. They are stuck at their desks all the time, receiving calls. This disrupts the company’s ability to deliver quality customer service around the clock. Cloud-based call centers are responsive to the scalability according to the requirement. Cloud systems are offered based on subscriptions, so adding and removing users is like blocking a subscription. The cloud-based system helps agents work from the comfort of their homes. They just need a good internet connection. They offer 360-degree customer support irrespective of where they are. 5. Scalability You will need more staff when you see an expanding business in your on-premises call center. The scalability levels of the on-premises call center system are slow because you need to spend money on aspects ranging from architecture to hardware. Cloud operations offer an efficient software system that depends on data servers. These are what mark their scalability, and there are no extra investments needed. 6. Reliability The quality of phone calls on the on-premises system is great. However, it is usually broken through many systems and that affects the customer's experience. Cloud operations depend on a strong network. You need great internet facilities to promote better customer service. From the points above, we can assume that the future of cloud-based call centers is bright. In every way, it is a better option compared to traditional call centers. Now you know all the reasons to shift to a cloud-based call center, choose the best organization for the services. Which Office Should You Choose as an Employee: On-Premises vs. Cloud-Based? On the other hand, if you’re trying to decide between a more traditional on-premises call center or a modern cloud-based one, it’s important to think about the pros and cons from an employee’s perspective. Here are a few things to consider: Flexibility and Work-Life Balance One of the most attractive benefits of a cloud call center is its flexibility. You can work from home, your favorite coffee shop, or anywhere else with just a reliable internet connection. It’s much easier to fit work around your life, which is incredibly useful. Whether you’ve got a busy lifestyle or just need to prefer a more fluid schedule where you’re not tied down to being in one location. Career Growth Opportunities Cloud-based call centers typically adopt new technology trends. This means you will get exposure to next-generation tools and digital platforms. Your expertise in cloud technology could be in high demand since businesses are moving their solutions to the cloud. On-site call centers tend to stick with outdated processes and technologies. Therefore, exposure to current industry trends may not always be possible. Work Environment and Culture The traditional office space has a lot going for it – team collaboration, immediate access to team leads, and a routine. If you are someone who likes more of a hands-on approach with your coworkers, an office may be the choice for you. A cloud-based work environment is heavily communication-based and autonomous. If you can self-motivate yourself to work on your own time, then a cloud-based workplace would be ideal. Stability and Job Security On-premises call centers feel more stable because they have fixed infrastructure in place. Not to mention the fact that they’re just offices you can go visit. If your CRM goes down or there’s a power outage, somebody physically located near you can fix it. However, while cloud-based solutions may require an internet connection to access, they certainly don’t shut down in bad weather (in fact, “the cloud” is often where they store information on such storms). Hardware failures or physical office closures are unpredictable occurrences that you should be wary of. Final Note Cloud-based call centers are the way forward as more and more businesses embrace digital transformation. They will increase in functions, quality, and applications. Are you a business owner or an employee still sitting on the fence? Decide quickly which side of the divide you want to belong to because cloud technology is here to stay! Read Also : Top 4 Creative Team Building Ideas For A Call Center Industry This 2016 5 Informal Team Building Activities To Break The Ice Among Co-Workers 5 Team Building Activities to Inspire and Enjoy

Employee Monitoring Linked To Business Growth

The name “Spy App” itself sounds awfully notorious like something out of a James Bond movie, but according to the state law, its use is quite legal. As long as employers follow a few basic rules regarding spy apps, they are perfectly authorized to monitor employees by using the said apps. Spy apps like; TheOneSpy is quite helpful in keeping track of employees’ various activities, online and offline. They indirectly can also serve as a great medium of business growth strategy. According to various surveys, companies lose millions of dollars every year due to non-work related internet surfing as well as idle employees who slack off during work hours. This is where turning to spy applications can serve greatly in terms of business growth strategy in the following ways: Read Also: What Does Business Law State about Monitoring Employees? You Can Increase Employee Productivity Most businesses use video surveillance to keep an eye on their employees. Video surveillance was enough at a time when if the boss saw that the employee was in his cubicle, it meant that he was working. But now, with unlimited access to the internet, employees can browse through various blogs and videos at their leisure while they pretend to be working. Such a coupe can seriously damage the productivity of such an employee since their work vs. time ratio doesn’t add up. If such employees learn that their employer has his eye on every single keystroke they make on the company sanctioned computer, it greatly reduces the chances of them slacking off during work hours. Additionally, this way you can easily work out the slackers and identify the hard workers they have in their business firm. Keep Confidential Information From Being Leaked Humans are fickle beings by nature. They can be the best people you have ever met and yet at the same time, they can turn out to be the worst people you can have the misfortune of ever coming across. We meet thousands of people every day. When we meet them, we can never know at a glance whether they are worthy of our trust or not. The same goes for employers when they hire an employee. At first, even the most notorious people seem fine but when given the time, such people show their true colors. Spy apps can serve as a brilliant medium to catch such people early on since spy apps allow you to: Take a look at their browsing history. Keep an eye on the emails being sent or received. Get detailed logs about every single keystroke being made by the employee. This way, if you keep a close eye on a certain suspicious employee by using the spy app, you can not only prevent confidential data from being leaked but also catch such a thing from transpiring early on. Keep Internet Abuse At Bay Since most companies conduct most of their business interactions and other things using the internet. They use high-speed internet connections to make sure that an important business deal is not hindered by bad internet connection. Such high-speed internet bandwidth is equivalent to a shot of cocaine to an internet junkie, who’d rather watch funny and cute cat videos all day long instead of actually doing work assigned to them. Such slackers do not only abuse the unlimited internet access companies allow their employees, but it also reflects badly on the company if they are not on top of all the work assigned to them. Spy apps help company owners out with this problem as well. Since spy apps allow employees to block certain websites from being accessed by the target device, they can easily block the websites their employees are obsessed about to get them back to work. Keep Employers From Stalking Co- Workers One of the biggest setbacks being faced by business owners is employees manipulating the use of office hardware and bandwidth to stalk co-workers. Since almost all the official data is accessible by certain employees, they can use this data to harass their co-workers which may not reflect nicely on such a business if the local authorities are informed of such occurrences. Therefore, it is in the best interest of business owners to use spy apps to discover such obsessive behavior and immediately nip it in the bud before it can become much worse. The Bottom Line A business and its success completely rely on the people working for it. Unfortunately, as mentioned earlier, humans are fickle by nature and such fickle nature is bad for business. Therefore, investing in a good spy app is in the best interest of business owners since they can serve as a great pair of eyes and ears on troublesome employees. Read More: 5 Major Tips To Increase Employee Engagement In A Call Centre Industry How To Get What You Want At Work By Strategic Negotiation

Proper Management Of Tech Debt Is Necessary For Successful Business

Various Debt Issues

Addressing The Debt

Service Your Debt

Evaluate And Prioritize

Resolutions To Help The Small Business Owners To Avoid Being Bankrupt

Six Pointers to Starting a Successful Business

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Optimize Your Small Business Revenue by Taking These Steps

Which One Should You Pick? Cloud-Based Call Centers Vs. On-Premises Call Centers

Employee Monitoring Linked To Business Growth

Proper Management Of Tech Debt Is Necessary For Successful Business

Various Debt Issues

Addressing The Debt

Service Your Debt

Evaluate And Prioritize

Share this Article

Resolutions To Help The Small Business Owners To Avoid Being Bankrupt

Six Pointers to Starting a Successful Business

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related