6 Top CRM for Small Businesses in 2019

Published on: 05 April 2019 Last Updated on: 04 September 2024

Growing your small business in a cost-effective way that increases your brand awareness and attracts more customers is no easy feat.

According to a Statistic Brain study, the failure rate for all companies across the US after 5 years is over 50%.

So how do you make sure you don’t fail? By ensuring your customers are happy, of course. Customer Relationship Management (CRM) systems allow you to collect data about your customer’s interactions with your business.

Read on to learn about the top CRM for small businesses.

Why Use a CRM?

Customer Relationship Management systems are a great way to analyze data from various channels. Channels include your business’s website, social media channels, customer support logs, and feedback reviews.

CRM let you see what your customers like about your business’s products and/or services. CRM also allows you to address any customer concerns and better your products/services.

The success of a business, particularly a small business, relies on its customers. That’s why CRM systems are one of the most essential business tools you need in order to grow your business.

Top CRM for Small Businesses:

Find out everything you need to know about CRMs by learning more about the pros and cons of CRM for small businesses.

We’ve compiled a list of 6 of the best CRM solutions for small businesses, check it out now:

1. Salesforce:

Salesforce offers an affordable package whilst still including all of the essential product’s great features.

Salesforce is easy to use and includes key features such as:

Lead generation
Contact and opportunity management
Sales forecasting
Workflow automation

Salesforce is ideal for small businesses who want an affordable CRM.

2. HubSpot:

HubSpot

Be sure to add HubSpot to your list of must-have small business tools. The free version of HubSpot offers CRM solutions for small businesses and includes:

Learning guides
Invoice template generators
Email signature generators
Marketing plan template generators

HubSpot offers a great package for independent contractors and/or small businesses.

3. Agile CRM:

Up next in our top CRM software solution that your business needs are Agile CRM. Agile CRM allows you to:

Store details about 10,000 companies or contacts
Receive support for tracking emails
Set lead scoring and custom deal milestones
Access builder tools for forms, email templates, and website landing pages
Monitor social media

Agile CRM is great for small and big-sized businesses that want a whole range of customer relationship management tools.

4. Zoho CRM:

The multi-channel online CRM, Zoho CRM can collect data from your emails, calls, live chats, and social media channels. It is popular amongst small businesses because of it:

Is easy to use
Offers real-time analytics and notifications for every customer
Allows you to assign individual targets for your team
Features the option to build and automate your sales processes

Zoho Marketplace also ensures that you can increase your business functionality by offering various extensions that can be added to your CRM dashboard.

5. Streak:

Streak

If you are looking to implement a CRM system that is easy to use, you need to get a Streak. Streak can be installed and added as an extension on your Gmail. Streak CRM for Gmail features:

Easy collaboration options (with the ability to easily share contacts and files)
Webhook API access
Mail merge
Ability to manage deals

The streak is ideal for small business owners who are new to the world of CRM and need an easy to use platform to help grow their business.

6. Insightly:

Insightly is great for small businesses because it is an affordable CRM that offers a range of features, such as:

Storage space of 10gb
send up to 2,500 mass emails a day
detailed reports and analysis options
API access
and the ability to import 25,000 records per session.

Insightly can be used by big, medium, and small-sized businesses who are looking for a tool that offers a range of features to better understand their customers.

7. Freshsales:

Freshsales is a full-fledged sales CRM software for businesses that range from startups to enterprises. With Freshsales you don’t need multiple tools to drive sales anymore.

The major advantages of choosing Freshsales are below

Simple UI with powerful features
Detailed overview of leads & customers
Configurable dashboards and reports
Great integrations
It also offers a free forever plan for unlimited users with basic contact management and a built-in phone system.

The Right CRM Software for You:

When choosing from our list of the top CRM for small businesses list, make sure you know what you want from your CRM.

If you want a more basic, low-cost CRM then opt for one that is free or cheaper. Or if you want one that has all the trimmings and helps you understand and analyze all parts of your business, then opt for one that has more features.

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Small Business

Building a Brand for Your Small Business

One of the most essential aspects of building a business, no matter how small it is, is establishing an effective brand—especially if you want to make an impression in today’s highly competitive market. But what really does branding mean? And what does it take to create a brand that truly defines what your business really is? Defining Your Brand Think of your brand as your promise to your customer. Its purpose is to deliver a message to your audience, which includes what you have to offer and how your products and services differ from your competitors. Basically, it describes who you are and the image you want people to perceive you to be. However, defining your brand may be easier said than done. After all, it is a journey to your business’s self-discovery. Specifically, it involves defining your company’s mission, your offerings, your reputation, and your qualities. You may have to do some research to find a branding that truly represents your business. Creating Your Visual Brand While a brand is more than just your company’s logo, you’ll want to establish the look of your company by choosing the right image, colors, fonts, and tagline that perfectly represent your ideals. Failing to establish defined brand guidelines is one of the most common mistakes small businesses are doing, which eventually puts all their branding efforts down the drain. Following these guidelines to build a visual brand invokes consistency and gives your brand a clear direction moving forward. Knowing Your Audience If you’re in a rut in developing your brand, you may be failing at getting to know your audience. According to Carfused.com marketing head, Matthew Creole Rees, it is essential to first determine what resonates with your target market before trying to develop a brand. Know your audience by finding out their wants and needs and understanding their habits. This is especially a must for start-ups that are still trying to get their brand across their customers. Using Social Media Social media is a great way to market your brand and to reach out to your target audience, especially for start-up businesses that are still on a tight budget. In this digital age, people spend most of their time on social media, and if you fail to build a consistent social media presence, your business basically does not exist to many. Once you’ve established your presence, the next most crucial thing to do is to maintain it. Being consistent in showing your presence creates a positive impact on your brand’s perception. Your company’s brand dictates the language of your external and internal communication. The people of the marketing team in your company need to know exactly what the company’s brand is so that they can always integrate it in their campaigns and look for better ways to raise the consumers’ awareness of your brand. Going beyond Your Logo Your brand’s logo may create a significant impact on your audience at first glance, but a brand has to go beyond the visuals in order for it to become effective. In the end, it’s not just about what you do but more about why you do it that makes a brand more impactful. A brand should reflect your culture. For example, if you are keen on maintaining a drug-free workplace, get your workers to understand your cause before administering blood drug tests. This way, they will understand the implications of such health requirements, especially in occupations and industries where safety is of the highest priority, such as in operating machinery. Building a brand may seem like an overwhelming phase—and you may think that getting started is already difficult as it is—but it’s maintaining that brand that’s actually more challenging. Read More: How Personal Branding Online Can Help Your Job Search Top 5 Graphic Design Trends For 2017 5 Most Common Challenges Faced Bye Commerce Businesses Toda Tips For Creating Effective Portable Trade Show Displays Source: customlogocases.com

Tips for Small Businesses To Raise Funds for Their Projects

Are you planning to start your own business? If your answer is yes, then what is stopping you from going ahead with your plan? Well, most of the people who want to run their own business, fail to take even the first step towards it just because they do not have sufficient funds. Money remains the first and most important thing that you need to start your business. Though people say that if you have a strong idea, you can surely take your business to the next level, however that can’t happen without taking the first step. Whether you talk about hiring an office on rent or paying salaries to your employees, you need funds for all that. If you believe that you have a strong idea, but no money to implement it in the right way, then you can take the support of crowdfunding platforms to fulfill your monetary requirement. Crowdfunding platforms are extremely popular among startups and small business because they help them in raising funds for their projects in the form of small donations from unknown people. If you are in a dire need of some money for your project, then you can find a good crowdfunding website to achieve your goal. And here are some important tips on how to raise maximum money with the help of a crowdfunding platform. Your Idea Should Be Your USP If you want unknown people to support your project, then the idea behind it has to be strong which can easily convince people. If you think that you really have a great idea, then try to present it in front of the target audience in the best way possible. Choose An Ideal Platform There are several crowdfunding websites which help people in achieving their fundraising goal, and you have to find a good one for launching your project. When it comes to finding a perfect crowdfunding platform for your project you have to research and try to make a list of at least ten good crowdfunding website and then read effectively about them. Read all the information that is given on the websites so that you can figure out whether they are a good fit for your project or not. Make sure that you research effectively about all the ten websites so that you can get comprehensive information. Once you are done with your research then try to find out the best five among them. This will help in identifying the best of the best websites. As now you are left with only 5 crowdfunding websites, make sure that you read their reviews to clear your doubts further. Reviews are the most important ways of identifying the authenticity and reachability of websites in question. Set A Goal That Can Be Achieved Once you are done with picking a perfect crowdfunding website to raise funds for your project, your next step should be setting a realistic goal. When it comes to launching a fundraising campaign, you try to be practical about setting your goal. If you have launched a fundraising campaign earlier as well, then you must be aware of the fact that the money that is donated initially for your project actually comes from the people in your network. But if you have not done anything like this earlier, then make sure that you set a goal based on the potential of your own network, because that’s what helps in taking your fundraising goals to a next level. Create An Attractive Video For Your Campaign If you want more people to associate with your project then it’s better to create an effective video for it. Videos are very powerful as they easily catch the attention of the people. For example, if you want to send your message to the masses, you can do that easily with the help of a stunning video. You should also use powerful images for drawing the attention of the audience. Promote Your Campaign It’s very important for you to promote your campaign so that more people can donate to your cause. You can promote your campaign on Facebook, Twitter, and LinkedIn, etc., as everyone uses them nowadays. Meet As Many People As You Can Before you launch your fundraising campaign, make sure that you meet the people in your group personally so that you can talk to them about your project. In fact, you can ask the people in your group to promote your campaign. In addition to that, once you launch your campaign, make sure that you make a constant effort to thank the people who have donated for your project.

5 Surprisingly Simple Ways to Manage Anxiety at Work

Anxiety is a common factor that one gets due to various experiences in life. Work anxiety is anxiety that occurs in the workplace due to various workloads. Work anxiety can cause negative effects both on the employees and the organizations in various ways. Work anxiety can also cause some disorders. Work anxiety can hinder one’s performance at work, relationships with colleagues at work. 5 Surprisingly Simple Ways to Manage Anxiety at Work Here are 5 simple ways to manage anxiety at work: 1. Get away from the computer: In today’s world, most people sit in front of the computer in order to finish their daily works without even blinking their eyes and moving around. This can increase the level of anxiety in an individual at the workplace. To avoid this, one should set a timer to oneself to get up from the place and walk around at least once in half an hour. This can help in reducing the level of stress in an individual at the workplace. 2. Communicate with the people: Communication in the workplace is a very important factor that can help in reducing anxiety. There should be someone to express one’s feelings related to the workplace. Anxiety gets relieved when one speaks it out. There are chances of anxiety getting worsened due to confusion or mixed emotions. So it is very important to have communication with the colleagues around you. One can also try self-improvement courses like those offered by Landmark Forum (formerly, Landmark Montreal) and others. 3. Don’t overthink stressors: Sometimes, one can increase one’s anxiety by thinking about stressors. Some of the jobs can cause more stress for people. Thinking more about stressors can increase the level of anxiety. One should think or change their way of routine which causes stress. There is no help to oneself in thinking about stressors. 4. Create a balanced schedule: If one gives too much value to what happens in the workplace then it can cause a lot of anxiety. To enable us to live a great life at the workplace then the working environment must be good enough for that. One should find a balanced schedule by analyzing one’s responsibilities, schedule, and daily tasks and try to find some healthy balance. 5. Take a deep breath: When one feels that the stress level has increased in one’s life then just meditate for 3 minutes or just take a deep breath and evaluate within yourself throughout the day. Taking a deep breath is one of the other ways that can help in reducing stress levels. It sends some signals to the brain when the anxiety level is high. Anxiety is the factor that will be present at each and every point in one’s life. Anxiety can be considered as an unpleasant emotion. It can be considered as an opportunity to have career growth in one’s life. Improving one’s relationships, improving communication, asking for assistance in the workplace can help in reducing anxiety without any difficulty. Work anxiety in one’s daily life can never help in enjoying one’s profession. Just try fighting against anxiety and keep treating oneself with respect. Read also: Effects of Anxiety on Heart Disease 7 Ways to Reduce Test Anxiety

6 Top CRM for Small Businesses in 2019

Why Use a CRM?