6 Top CRM for Small Businesses in 2019

Published on: 05 April 2019 Last Updated on: 04 September 2024

Growing your small business in a cost-effective way that increases your brand awareness and attracts more customers is no easy feat.

According to a Statistic Brain study, the failure rate for all companies across the US after 5 years is over 50%.

So how do you make sure you don’t fail? By ensuring your customers are happy, of course. Customer Relationship Management (CRM) systems allow you to collect data about your customer’s interactions with your business.

Read on to learn about the top CRM for small businesses.

Why Use a CRM?

Customer Relationship Management systems are a great way to analyze data from various channels. Channels include your business’s website, social media channels, customer support logs, and feedback reviews.

CRM let you see what your customers like about your business’s products and/or services. CRM also allows you to address any customer concerns and better your products/services.

The success of a business, particularly a small business, relies on its customers. That’s why CRM systems are one of the most essential business tools you need in order to grow your business.

Top CRM for Small Businesses:

Find out everything you need to know about CRMs by learning more about the pros and cons of CRM for small businesses.

We’ve compiled a list of 6 of the best CRM solutions for small businesses, check it out now:

1. Salesforce:

Salesforce offers an affordable package whilst still including all of the essential product’s great features.

Salesforce is easy to use and includes key features such as:

Lead generation
Contact and opportunity management
Sales forecasting
Workflow automation

Salesforce is ideal for small businesses who want an affordable CRM.

2. HubSpot:

HubSpot

Be sure to add HubSpot to your list of must-have small business tools. The free version of HubSpot offers CRM solutions for small businesses and includes:

Learning guides
Invoice template generators
Email signature generators
Marketing plan template generators

HubSpot offers a great package for independent contractors and/or small businesses.

3. Agile CRM:

Up next in our top CRM software solution that your business needs are Agile CRM. Agile CRM allows you to:

Store details about 10,000 companies or contacts
Receive support for tracking emails
Set lead scoring and custom deal milestones
Access builder tools for forms, email templates, and website landing pages
Monitor social media

Agile CRM is great for small and big-sized businesses that want a whole range of customer relationship management tools.

4. Zoho CRM:

The multi-channel online CRM, Zoho CRM can collect data from your emails, calls, live chats, and social media channels. It is popular amongst small businesses because of it:

Is easy to use
Offers real-time analytics and notifications for every customer
Allows you to assign individual targets for your team
Features the option to build and automate your sales processes

Zoho Marketplace also ensures that you can increase your business functionality by offering various extensions that can be added to your CRM dashboard.

5. Streak:

Streak

If you are looking to implement a CRM system that is easy to use, you need to get a Streak. Streak can be installed and added as an extension on your Gmail. Streak CRM for Gmail features:

Easy collaboration options (with the ability to easily share contacts and files)
Webhook API access
Mail merge
Ability to manage deals

The streak is ideal for small business owners who are new to the world of CRM and need an easy to use platform to help grow their business.

6. Insightly:

Insightly is great for small businesses because it is an affordable CRM that offers a range of features, such as:

Storage space of 10gb
send up to 2,500 mass emails a day
detailed reports and analysis options
API access
and the ability to import 25,000 records per session.

Insightly can be used by big, medium, and small-sized businesses who are looking for a tool that offers a range of features to better understand their customers.

7. Freshsales:

Freshsales is a full-fledged sales CRM software for businesses that range from startups to enterprises. With Freshsales you don’t need multiple tools to drive sales anymore.

The major advantages of choosing Freshsales are below

Simple UI with powerful features
Detailed overview of leads & customers
Configurable dashboards and reports
Great integrations
It also offers a free forever plan for unlimited users with basic contact management and a built-in phone system.

The Right CRM Software for You:

When choosing from our list of the top CRM for small businesses list, make sure you know what you want from your CRM.

If you want a more basic, low-cost CRM then opt for one that is free or cheaper. Or if you want one that has all the trimmings and helps you understand and analyze all parts of your business, then opt for one that has more features.

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The Craft Of Wine Bottle Design: All That You Need To Know

Wine bottle design might seem like a matter of style, but it carries centuries of tradition, craftsmanship, and practicality. Each curve, color, and detail has a reason for existing. A well-designed wine bottle doesn’t just contain the liquid - it tells a story about the wine’s origin, preservation, and the people who made it. Wine Bottle Design: Origins The wine bottle as we know it today evolved slowly. In ancient times, wine was stored in clay amphorae or animal skins, long before glass became a common material. Once glassblowing techniques improved in the 17th century, winemakers began to favor glass bottles for their ability to seal tightly and preserve flavor. As glass production spread across Europe, different wine regions started shaping their bottles in unique ways. What began as practical experimentation gradually became a reflection of regional identity and style. How Function Shapes Form? Wine bottle design is as much about utility as it is about appearance. Every component, from the slope of the shoulders to the depth of the punt, serves a specific function. The angle of the shoulders, for example, affects how sediment collects during aging. Bottle color shields the wine from damaging ultraviolet light, while the thickness of the glass determines how well it can handle temperature changes or internal pressure. Even the closure, whether cork, screw cap, or synthetic material, plays a role in how the wine matures and how easily it can be opened. Labels and Typography: The Visual Identity Labels are the face of a wine bottle. They carry essential information such as the grape variety, region, vintage, and alcohol content. But beyond legality, label design communicates personality and heritage. Some wineries prefer minimalist designs that highlight modernity, while others opt for detailed illustrations or traditional fonts that evoke history. A good label balances clarity with artistry—it informs while also intriguing. If you’ve ever browsed through wine bottles for sale, you’ve probably noticed how distinct each label feels. That individuality isn’t accidental—it’s a design choice meant to reflect the soul of the wine and its makers. Common Wine Bottle Shapes: Wine bottle shapes vary not just for aesthetics but for historical and practical reasons. Over time, winemakers discovered that the contour of a bottle could influence how sediment settled, how the wine aged, and even how consumers perceived its contents. Each region developed shapes suited to its climate, grape variety, and storage needs—creating visual diversity that now helps identify where a wine might come from at just a glance. 1. The Bordeaux Bottle: This design is known for its tall, straight sides and pronounced shoulders. Those high shoulders help trap sediment when pouring, making it a favorite for full-bodied reds like Cabernet Sauvignon and Merlot. 2. The Burgundy Bottle: With sloping shoulders and a wider base, the Burgundy bottle has a softer look that suits lighter wines such as Pinot Noir and Chardonnay. Its elegant curves mirror the smooth character of these varietals. 3. The Alsace Or Rhine Bottle: Tall and slim, this bottle is typically used for aromatic whites like Riesling. Its narrow shape makes it ideal for wines that don’t form sediment and are meant to be consumed young. 4. The Champagne Bottle: Thicker and heavier than most, Champagne bottles are designed to withstand the pressure of carbonation. The deep punt at the bottom adds strength and stability, ensuring safety during secondary fermentation. The Role Of Color In Bottle Design: Bottle color might appear to be a stylistic choice, but it serves a scientific purpose. Light can damage wine by triggering chemical reactions that alter taste and aroma. 1. Dark Glass Green and brown glass are most commonly used for red wines. These darker shades act as natural filters, protecting the contents from sunlight and preserving their integrity over time. 2. Clear Glass Transparent bottles are popular for rosé, white, or dessert wines. They allow consumers to appreciate the color and clarity of the liquid inside. However, winemakers using clear bottles must take extra precautions to store their wines away from direct light. The Mysterious Punt At The Bottom: The punt, the dimple at the bottom of most wine bottles, has sparked many theories. Historically, it made bottles more stable and easier to handle when glassblowing was done by hand. In sparkling wines, it reinforces the base to resist pressure. For still wines, the punt helps collect sediment and makes pouring smoother. Today, it also carries a sense of tradition, signaling craftsmanship and attention to detail even in modern production. Closures: Balancing Tradition And Innovation The closure is a small detail that has a surprisingly large impact on a wine’s character. It determines how much oxygen reaches the liquid over time, influencing flavor development and longevity. Traditional methods continue to coexist with modern alternatives, reflecting an industry that respects heritage while embracing progress. Whether sealed with natural cork or a sleek screw cap, the goal remains the same: to preserve the integrity and personality of the wine inside. 1. Natural Cork: For centuries, cork has been the standard closure in winemaking. Its flexibility and natural properties allow a controlled exchange of oxygen, which can enhance aging in certain wines. 2. Screw Caps And Synthetic Corks: Modern closures like screw caps or synthetic corks offer consistency and eliminate the risk of cork taint. While some purists still prefer natural cork for its romance and history, these alternatives have gained wide acceptance, especially for wines meant to be enjoyed young. Sustainability And Modern Design Trends: Environmental consciousness has begun to reshape wine bottle design. Glass, while elegant and protective, has a high carbon footprint due to its weight and energy-intensive production. 1. Lightweight Glass: To reduce environmental impact, many producers now use lightweight glass bottles. They retain the classic appearance but significantly lower transport emissions. 2. Alternative Materials: Innovations such as recycled glass, paper-based bottles, and refillable containers are gaining attention. Though unconventional, these options align with the growing emphasis on sustainability and eco-friendly practices in winemaking. The Relationship Between Design And Experience: The tactile and visual experience of holding a wine bottle sets the tone before the first sip. The bottle’s shape, weight, and texture influence how people perceive the wine’s quality and care. Even small details—like the smoothness of the glass, the resistance of the cork, or the way light reflects off the label—contribute to the ritual of opening and sharing wine. Good design enhances the emotional connection between people and the drink they’re about to enjoy. The Future Of Wine Bottle Design: The future promises a balance between innovation and tradition. Technology is introducing smart labels with QR codes for traceability and authenticity checks. At the same time, minimalist designs are becoming popular, focusing on purity and transparency rather than ornamentation. Yet, no matter how much the industry evolves, the essence of wine bottle design will remain the same: to protect, preserve, and represent what’s inside. A well-designed bottle stands as both a vessel and a storyteller, carrying the legacy of winemaking into every pour. And It’s A Wrap! Wine bottle design is where function meets art. It embodies centuries of craftsmanship, cultural identity, and scientific understanding. Each element, shape, color, closure, and label works in harmony to serve one purpose: to honor the wine and the people who create it. In appreciating the design of a wine bottle, we’re not just admiring glass and paper, we’re recognizing a history of thoughtful evolution that continues to blend beauty, practicality, and passion. Also read How to Choose the Right Wine. The Best Red Wine that Suits Your Taste.

Monthly Best Coffee Subscription

It’s easy to find a bunch of best monthly coffee subscriptions; if a coffee lover, it is best to take a note of them. Many people are unaware of the many Canadian companies out there doing this. Coffee boxes are mostly made in the country with some exclusive to the nation. If looking for a coffee subscription, look for different variables and the price of a subscription, shipping methods, and product frequency. It is so easy to forget to buy coffee because sometimes people think they’ll just pick some from a grocery store. And, it turns out consumers prefer better beans to what the store offers. Therefore, it is easier to go down the local coffee joint and grab an Americano and leave. The next morning, there’s a need for more coffee. Living in a world where people can buy anything online, subscribe to whatever is needed or preferred. It is satisfying that individuals can subscribe to the delivery of fresh, delicious coffee to one’s doorstep, as frequently as needed. If having a hard time picking one, consider the several available options. Office coffee is boring, that is what many of us say. If whatever is brewing is not stale, it is weak, or bitter-or the office has run out of coffee. The website for a company might look just like the others at first glance, but their first order can be different from the rest. The first order is key. The company sends different blends, each having a specific flavor profile with a caramel taste, citrus or just a bunch of tastes in between. Brew all the four flavors and choose what’s preferred then place an order online. Each shipping should be a blend that goes with an individual’s choice. This is great when if people know what they want. When joining clubs such as the Secret Sip Coffee Club, take the chance to become a member of the elite and exclusive coffee service. Secret Sip is the only collective that’s focusing on the latest niche, premium, micro-roasters, and delivers a fresh secret roast from a secret roaster in the different province every month. The subscriptions give consumers an option of choosing, exclusive, secret and freshly roasted coffee selected by the experts from over one hundred and fifty coffees to be delivered once every month for a year, six months, or four months. Sit back, relax and prepare the country’s most elite and handpicked micro-roaster pallet delivery at the doorstep. Joining a subscription plan saves time that one might use each month to pursue the rarest, fresh and unique coffee across the country. The subscription spices up people’s coffee a tad. Expect to receive a 250g package, over a half-pound of ground coffee every first week of every month, and it lasts for the duration of an existing subscription. Are you a Canadian and want Canada’s best monthly coffee subscription to have some savings? Contact Detour Coffee for information on their best coffee collection or find out more about their services on their website.

Basic Small Business Tips for Noobs Who Want to Start a Venture in 2020

Running a small business is probably one of the best ways you can earn money. However, it’s no secret that it entails a few things. You can start by looking at the current trends in the market. Find out more about your target market and industry competitors. What products or services are currently available in your area today? How can you compete with the existing offers? Another thing you need to focus on as a small business owner is learning how to manage your revenue, profits, losses, and expenses. Understanding basic accounting can work wonders for your business. It will guide you in making crucial decisions such as setting your budget for your monthly expenses, purchasing new equipment or hiring additional staff While you can hire a professional from companies such as www.gsmaccountants.co.uk, it still pays to have enough background in accounting. Try enrolling in basic accounting classes. You can also use other resources such as blogs, vlogs, and webinars. Secure and manage your funds Aside from having an accounting background and solid market research, you must have enough starting capital. While ideas can indeed drive a small business forward, it is still important to have substantial funding in order to get things done. You should have funding equivalent to six months of your estimated cost of operation. This will provide you with a security blanket in case you don’t earn enough money during the first few months of your business. Once you receive your funds, your next priority is to ensure that you manage them correctly. Allocate money for various aspects of your business such as your employee’s salary, store rentals, utilities, and equipment. Don’t forget to stick with the budget you created. Prepare the necessary documents To ensure that your business adheres to the local laws and regulations, see to it that you submit all the required documents. Also, check the requirements for business permits and other necessary certifications. Ask the local authorities or refer to small business consultants if you're not sure how to process the documents. Say no to procrastination Establishing a business is a very serious matter. Don’t lose sight of the important things such as maintaining your momentum. Look for ways you can motivate yourself and your team to move forward. Also, never procrastinate! Schedule your tasks and see to it that you complete them on schedule. If you have a hard time completing tasks, don’t hesitate to ask for help from other members of your team. Thousands of business-minded individuals try their luck at building their own companies. Some of the common types of businesses you can find today include online retail shops, brick and mortar stores, service-based startups, digital marketing consultancies and software development firms. Whatever type of small business you want to start, see to it that you have a clear set of goals. Also, use the tips and tricks enumerated above. These are super helpful in creating a successful business. Make the necessary adjustment to fit the needs and goals of your dream business. Read Also: Cost-Effective Custom Mobile Accessories Packaging for your Small Business How to Empower Your Small Business through Digital Marketing? What Are the Alternatives for Small Business Startup Loans?

6 Top CRM for Small Businesses in 2019

Why Use a CRM?