CRMDialer: A Zoho Alternative

30 July 2018

A CRM is a necessary tool to grow your business. A great customer relations management tool will use technology to assist a company or business in managing its current customers and handling it’s potential customers, too. A strong CRM takes current relationships, and interactions and looks at how to develop, improve and retain those customers.

There are many CRM solutions on the market today. Some prove to be difficult to learn and implement into your business practice. Others have gaps in fulfilling the needs of your business goals. CRM Dialer proves to be a cutting-edge power dialer CRM platform. CRM Dialer is a substantial Zoho Alternative in the power dial CRM marketplace. It empowers small to mid-sized businesses, closing gaps and encouraging sales and supporting other enterprise needs.

1. Help-Desk :

Customer service is the core of every successful business. This is why CRM Dialer built their help-desk directly into their platform allowing you to see and track customer tickets as they are generated. This allows you to monitor the help ticket progress and ensuring that they’re resolved quickly and efficiently, ending with happy, repeat customers. CRM Dialer has help-desk capabilities as a priority in their platform, so your business can make customer service your priority.

Zoho offers Zoho Desk which is a help-desk application that integrates with Zoho CRM. This application utilizes the use of tickets and a knowledge base in order to better serve customers while resolving help desk issues.

2. Real-Time Visitor Tracking :

CRM Dialer allows you to see in real-time what customers are looking at on your site, and what they’re clicking on. This allows your contact with them to be timely, and impactful to aid in closing the deal. It’s included in the platform, no need to log in to an additional database or website to see the visitor’s information history. It’s accessible on the platform and happening at that moment.

Zoho offers access to data within their dynamic reports & dashboards. Zoho utilizes an Opportunity Tracking tool that allows you to see the customer in the sales cycle, what the deal’s size is, and if there has been any contact history.

3. Team Chat :

CRM Dialer has made it easier for the team to collaborate, chat, and communicate effectively. The team chat feature has been built-in so that information can be shared quickly and team collaboration can take place. This built-in feature allows for groups to be made for specific topics or projects, to allow the communication to flow easily in several species or designated teams/groups.

To chat with the team in Zoho, you will need to integrate Zoho Projects into your platform, allowing team collaboration on each project.

4. Email Validation :

Email validation is crucial in customer bounce rate. Having an authentic way to reach out to these customers is a worthwhile and profitable feature for a platform to offer. This is why CRM Dialer built an email validation feature directly into the platform. They offer three ways to perform an email validation: the Lead Email field, the Lead Importer, which allows you to do bulk email validation and validating within Quick Email pop-ups. This feature is refreshing considering most other CRM solutions require a third-party app to be integrated into.

5. Pricing :

CRM Dialer offers two pricing levels. The first is free. Yes, Free. Their first level of pricing offers Forever Free For two activated users. This is perfect for the salesperson who wants to test drive the all-in-one CRM platform and upgrade as his or her business needs to grow. This level does remain free for the two activated users until they decide to move up. The next pricing level offered will be quoted out based on each company’s individual user needs. This is a great feature because, really, no two businesses needs are exactly alike. This pricing strategy allows you to get just what you need.

With Zoho, pricing is offered with several levels of different service features. They include the Standard, Express, Premium, and Enterprise levels, each with their own bundle of features. The prices range from $20.00 to $125.00. The most popular service is their Premium version being offered at $85.00 a month. Interesting to note, these are monthly prices, but they are billed annually with the addition of tax. Zoho does offer a free 10-day trial to test out the platform.

CRM Dialer is a revolutionary CRM power dialer platform. It is a great alternative to other CRM platforms. The designers behind it integrated several key features that work for you to improve your business relations. These features had been stand-alone integrations up until this point. CRM Dialer offers an excellent, improved solution for the small to midsize business. With this in mind, CRM Dialer is a powerful tool for managing both current and potential customers in a business.

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Ariana Smith

I enjoy writing and I write quality guest posts on topics of my interest and passion. I have been doing this since my college days. My special interests are in health, fitness, food and following the latest trends in these areas. I am an editor at Content Rally.

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5 Things Most People Don’t Consider When Starting Their First Business

Today, more people than ever are starting their own first business, but not all of them are successful. In fact, only one in ten startups will survive their first year of trading and go on to turn over a profit. If you’re thinking of starting your own company, it’s important to be prepared for all the obstacles and potential setbacks that you are likely going to face. If you want to make sure that your business is the one in ten that succeeds, it’s vital to be ready for the challenge. For many new business owners, overlooking some important aspects of starting a new company can quickly become their downfall. In order to help you avoid future issues, we’ve put together a handy list of common things people don’t consider when starting their own business. 1. Insurance To Look forward while Starting First business: Starting your first business can be challenging if you do not have enough capital backup. You might assume that liability insurance is unimportant if your business doesn’t deal directly with members of the public. For example, if you’re planning to sell items online, you might not think that insurance is necessary since your customers won’t be visiting your shop in person. However, insurance may be needed depending on the type of products that you are selling, as it will help ensure that you are covered if anything goes wrong. No matter what you’re selling, general liability insurance is essential to protect your company from claims of bodily injury, associated medical costs, or damage to property. 2. SWOT Analysis and Business Plan: You’re probably ready to get started with your business as quickly as possible but failing to put in the right amount of preparation and planning now can cause many issues for you down the line. Take the time to sit down and come up with a business plan that will help you make sure you are on the right track in the future. To be fully confident in your new venture, it’s essential to know that your business is going to work. Completing a strengths, weaknesses, opportunities, and threats (SWOT) analysis will help you position yourself strongly in the market and enable you to plan for the future. 3. Legal Considerations: Before you begin trading, it’s important to make sure that you’re aware of all the legal implications and potential hurdles you could face as a business owner. As an entrepreneur, no matter what kind of business you’re thinking of starting, your line of work is likely going to be governed by a wide range of rules, regulations, and laws that you will need to adhere to. Whether it’s licensing for operation or professional standards that you must meet, you’ll need to be fully prepared for the legal implications of business ownership. It may be worth consulting with a business lawyer before you begin; they will be able to advise you on the best steps to take. 4. Establishing a Reputation: Before you make the leap into starting your own business, it’s a wise idea to set yourself up for success by establishing a reputation for yourself and your brand in the industry. Networking is key to building a strong foundation for yourself and your business, making it easier for you to get your brand off the ground. Connect with industry experts, like-minded entrepreneurs, and potential leads both in-person and online. Use social media platforms such as LinkedIn to get in touch with people who could potentially help you build and expand your network, and don’t be afraid to get out there at trade shows, networking conferences, and other relevant business events. 5. Keep on Top of Admin: Starting as you mean to go on is definitely one of the most important factors when it comes to business admin. Tasks such as bookkeeping, payroll, and inventory management can quickly become unmanageable if you don’t make sure to keep on top of them from the beginning. If possible, you may want to consider outsourcing these tasks – today you can find freelancers or entire companies that you can outsource the work to. This makes it much easier for you to manage since you can rest assured that the work is being handled by professionals with the know-how and experience necessary to support your business success. If outsourcing isn’t possible, there are many alternatives to consider. When it comes to accounting, you can find many free or inexpensive online tools to make the process much easier for you to manage. Take some time to research different software programs that you can use to make managing the admin side of your company easier from the start. When it comes to starting your own first business, it’s important to make sure that you are fully prepared to propel your new brand to success. These are some of the main factors that people don’t think about when starting a new business; don’t fall into the same trap. Read Also: Six Pointers To Starting A Successful Business Thinking Of Becoming An Entrepreneur? What Is The Cost To Start A Business?

4 Ideas to Bring Your Team Closer Together

A University of Phoenix survey found that 70% of respondents cited being part of a dysfunctional team, and with Gallup reporting that poorly-managed work groups are 50% less productive on average, it’s easy to understand just how important a strong team is in the workplace. Bring your team closer together. Bringing your team closer together should be among your top goals for a successful business, utilizing these ideas can help achieve that. Multiple Ways You Can Bring Your Team Closer Together There are various ways you can bring your team closer together. For that, you have to make your choices in the right direction to achieve your goals in the correct manner. Host Friendly Competitions: A great way to build team spirit is to get everyone involved in a competition. A sporting event or another type of physical activity, like an office softball game, bowling, or even hosting a silly spoof on the Olympics, with an Olympic-style Games day that includes events like a spoon and egg races, are just a few different options. Everyone will be working as a team while having fun at the same time, helping to encourage stronger bonds and improve communication. Team Dinners: Aim to occasionally get the team together for an after-work dinner so that staff members can get to know everyone on a more personal level, enjoying conversations that aren’t necessarily work-related. If coming home late is not something your employees can or want to do, you might consider weekly team lunches as they can help foster better relationships and a stronger team too. Play Games: Playing office games occasionally can help employees become more engaged, encouraging staff to think about work as something more than just a steady paycheck and benefits. They can also prevent boredom and provide opportunities for getting the entire team closer. Truths and lies is a good one as a fun and easy way for staff to get to know each other better. Invite workers to sit in a circle facing the center, and then ask them to take a few minutes to come up with two truths and one lie about themselves. Everyone else can try and figure out which is which. Just about everyone enjoys playing Name that Tune. It’s just what it sounds like: simply play about a 5-second slice of a random song. The first person to guess it right wins. Ring the Bell of Success: Recognized employees are happy employees which makes for a stronger team. Everyone will get excited when they hear the ring of the “Bell of Success,” encouraging staff to root for one another. All you need to do is add a bell to your workplace, and when someone achieves a goal such as getting a new client or making a sale, they get to ring the bell while everyone cheers. Read Also: 5 Informal Team Building Activities To Break The Ice Among Co-Workers Top 4 Creative Team Building Ideas For A Call Center Industry This 2016

Critical traps to avoid in your warehousing

It is not incorrect that the success of your e-commerce business is deeply tied to the functionality of your warehouse. Choosing a warehouse to a large extent would determine how well your business turns out especially in terms of logistics. However, we easily fall into some critical snares when making our warehousing decision. Thus, it would be immensely helpful to examine some of those things we do wrong when procuring a warehouse. Many of us don’t bother to physically check the warehouse first: Granted, it is impressive the digital transformation our world has faced, so much can be done and sold online. But it could eventually turn regrettable procuring a warehouse say from just what you saw and read about it online. This amount to punishable negligence and possibly gross misplace of trust. Always take out time to physically investigate the warehouse and see for yourself the brick-and-mortar life situation before getting the warehouse. You should be ensuring first hand that it meets some basic requirements like spaciousness, hygiene, equipment and more crucially the security. A visitation to the facility gives you an encompassing knowledge of how the facility runs on the ground. It would give you a more accurate perspective or judgment of how the employees are their capacity, reliability and all that. Some of us make the mistake of owning a warehouse that doesn’t match our needs: Keep in mind that you are not necessarily getting that website just because it is the prevailing trend. Rather, you are basically getting that website because you crucially need it. Therefore it is utterly paramount that the warehouse precisely matches your needs. You should be asking yourself what sort of fulfillment you would be delivering and what kind of facilities will best get the job done. You should not forget that a B2C warehouse wouldn’t capably handle the needs of a B2B warehouse. Therefore when making your warehousing decision, ensure that the execution, the volume, the operation process of the warehouse are all compatible with your business needs. The location is fundamental: When making your choice of warehousing, the location should be one of the first criteria that come to mind. It would be a terrible mistake to choose the wrong location for your warehousing. This majorly plays out in your logistics needs. How close is the warehouse to your customers? How about its proximity to your manufacturers or suppliers? You must find the ideal location that balances your logistic needs at minimal cost and time. This is crucial to the success of your business. Many of us end up paying too much: This is a common predicament we all battle, overinflated warehousing fees. From your cost of initial set up, storage cost, picking and packing cost all the way to your inbound handling cost, you must make sure that you are paying for top value and every dollar you spend is well served. In some cases, we get overcharged storage fees; this is even more devastating when we hold on to excess inventory which we are terribly struggling to sell. So it is good to clearly identify what we are paying for and have a precise documentation in place. If you have your own insurance policy, it would help you spend less though. Knowing some of these things you shouldn’t be doing with your warehousing puts you in a better position to make more accurate and efficient decisions. This would save you avoidable cost and mishaps on the long run. Read Also: Ship Packages Often? Why You Need A Courier Broker! Important Things To Consider When Packaging Your Product Best Essential Tips While Renting A Warehouse In Mumbai

CRMDialer: A Zoho Alternative

1. Help-Desk :

2. Real-Time Visitor Tracking :

3. Team Chat :

4. Email Validation :

5. Pricing :

How Does Modern Technology Propel The Success of Your Business?

How can your business benefit from bespoke software development?

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Ariana Smith

I enjoy writing and I write quality guest posts on topics of my interest and passion. I have been doing this since my college days. My special interests are in health, fitness, food and following the latest trends in these areas. I am an editor at Content Rally.

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5 Things Most People Don’t Consider When Starting Their First Business

4 Ideas to Bring Your Team Closer Together

Critical traps to avoid in your warehousing

CRMDialer: A Zoho Alternative

1. Help-Desk :

2. Real-Time Visitor Tracking :

3. Team Chat :

4. Email Validation :

5. Pricing :

Share this Article

How Does Modern Technology Propel The Success of Your Business?

How can your business benefit from bespoke software development?

Tags

I enjoy writing and I write quality guest posts on topics of my interest and passion. I have been doing this since my college days. My special interests are in health, fitness, food and following the latest trends in these areas. I am an editor at Content Rally.

Leave a Reply Cancel reply

Popular

Follow Us

Recent

Related