KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

Published on: 31 December 2020 Last Updated on: 03 June 2021

It wasn’t that long ago that reports about KFC’s sales falling were drawing a rather dismal picture for the brand. And yet today, it’s standing strong as ever, proudly taking the title of the second most popular fast-food chain on the planet. Today in this KFC documentary, we will look into the strategies KFC used to regain its position.

The turnaround this brand managed to accomplish in a handful of years is rather miraculous in the world of business, and many can learn from its example. Some of the techniques used by KFC in its road back to the top can be adapted for small businesses that are working their way up their own niches.

KFC Documentary: Brand Revival

After KFC fall to the ground and fail to satisfy their customers with their product in 2013, they decided to connect with the customers on the emotional levels and started marketing business once again. This time they took the help of the digital platform to reach out wider bandwidth of audiences.

1. Make Advertisements Branded And Fun

Ads are annoying, and people skip them, right? Well, KFC managed to create a series of ads that people were really looking forward to watching. Each was an entertaining clip featuring ‘Colonel Sanders’ in some new interesting role. Colonel, the founder and greatest asset of KFC, is the embodiment of the brand today. On the contrary, the company is immortalizing him by turning him from a real-life showman and marketing genius into a fictional hero who has his own fan club. There are even books about his rise to the brand icon role now.

KFC Ad

A small business will not be able to launch a multimillion campaign with fancy ads, but you can create a character that will give a personality to your brand. Choose something or someone that your target audience will be able to relate to. Your goal is to make your marketing seem less like self-promotion and more like a friend or idol offering advice.

2. Make Your Customer Feedback Count

One thing that KFC has always been focused on was delivering a top-quality customer experience. One of the main methods the brand uses to achieve that is directly asking for feedback and actually using it. All you need to do in order to share your opinion and be heard is to fill up the KFC survey. Have you ever done this yourself? Did it help improve the service or address any issue you had? Did you feel like you can contribute to the betterment of your favorite fast-food restaurant by taking that survey?

Considering how smoothly the KFC customer service runs, the answers to those questions are most likely ‘yes’. And that is what a small business owner should learn from KFC. You need to establish a way for your customers to provide feedback (a customer satisfaction survey is a good start). Then, you need to pay attention to that feedback and follow up on it immediately. Today you can find or develop specialized solutions that will process this information to make this easier. That’s why the survey format is optimal for small companies that cannot hire a full-time call center service.

KFC Documentary: Final Thoughts

Of course, there was more to KFC’s triumph, like leveraging humor as well as extensive work in local market research and launching dozens of localized projects, like traditional menu changes. However, as a small business owner, you need to start with things that can bring tangible results right away.

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What Are the Alternatives for Small Business Startup Loans?

An investment can yield fruits or fail. There are so many risks involved when starting businesses and investors will always wish for the best. Small business startup loans are essential for your business to grow smoothly. However, where there is a less risky option, no one would hesitate to consider it. This is especially the case when it comes to financing startups. Small business investors may be reluctant to review the loan options for good reasons. For example, a loan is an obligation that has to be obeyed. If the investment does not yield profits, the owner must repay using other alternatives. In many cases, these loans have very high interest rates, and the total cost of borrowing may be too expensive for small investors. It is imperative to reduce the risks involved in borrowing funds, especially for startups. You come to think of the adverse effects a loan may have on your financial profile, and it becomes necessary to consider alternative options for financing your venture. Let us examine the scenario portrayed earlier. If the investment fails to be successful, it means the business cannot repay the loan. If you do not have alternative ways of settling the debt, you will default. As a result, your credit score will be negatively affected, and this reduces the chances of securing other loans in the future. Suppose you do not default but repay late, your credit history will still be damaged. Because of all these risks, it is important to consider alternatives for small business startup loans. Alternatives for Small Business Startup Loans: Alternative small business loans are more flexible with good credit requirements. Statistics show many small businesses are turning to alternative financing. As a business person, you will be confronted by situations that demand instant funding. Even though bank loans are perceived as the best solution in such cases, the truth is banks are often unwilling to offer loans to startups. That is why many are checking legit online loans like Instant Loan for fast-approval financial loans. Still, your venture might not meet the conditions required by banks, and if you are not careful, you may not salvage your business situation. You can turn to your retirement funds, dispose of a personal asset, or use your credit cards. Develop proper plans that can work well in your favor. While these options may help, several alternative funding options salvage the conditions in the best way ever. The following are some of the best alternative options for startups: Asset-based lending: In this arrangement, the asset you intend to purchase is held as collateral for the funds borrowed. Put differently; the lender becomes the owner of the asset until you repay the final payment. The two standard options in this category of financing include leasing and hire purchase. Business Angels: These are very wealthy and experienced individuals in the community who are often willing to invest in new businesses. They usually have prior understanding of how the industry operates and this is a significant factor in their decisions to invest in new ventures. The main problem with this type of financing is matching investors with small business owners seeking finances. The only ways the two can connect is through friends, family members, and business networks. The best thing with business angels is that they never seek control or management positions in the firm. They only perform advisory roles, and it is expected that they are consulted. Venture capitalists: If the risks involved are too high, the best alternative financing option is venture capital. It is always perceived as early phase sponsoring of new and young firms with the potential of growing quickly. Unlike business angels, venture capitalists are supposed to be involved in the management of the business. They always take some shares in the business. Their primary interest, though, is on the business growth and would be glad to see new small firms grow and become large. Nevertheless, venture capitalists do not finance all small businesses. They have criteria for determining which firm to fund. The following are some of the things they look for in a business before funding it: The quality of management Efficient corporate management Suitable investment structured. Venture capital can be the best way of financing startups. However, it comes at a cost because new investments always have high risks. If you do not want to lose part of your independence or shares in the business, then do not consider this option. Venture capitalists always aim at harvesting long-term financial gains. They may opt to harvest after a period of 5-10 years after making the original investment. Small business startup loans can make things complicated for your business. Family and friends: If other options are not applicable, you can always turn to family members and friends. Your parents brought you up and seeing you successful will make them happy. If your business is worth their trust, they can willingly invest in it. The good thing here is that parents will not push you the same way bank will if you delay payments. However, to maintain a healthy family relationship, respect your obligation and try to repay the loan on time. Do not put your family and friends into too many risks. Let them know all the risks the business faces before they decide to invest in it. The major problem with this option is that parents and friends will always feel they have to be consulted when it comes to spending because they loaned you. Crowdfunding: This is one of the best and common way of financing new ventures. It involves sourcing funds from friends, clients, family, and personal investors through an online platform. You give your idea to a large number of people, and you will probably find someone willing to finance your venture. It is often referred to as online fundraising and has helped many startups successfully. Small business Startup loans can make things easier for your business. Grants: Although it is hard to qualify for these types of funding, they are very beneficial because one will not have to repay them. They are usually provided by the government, though recently some small business associations provide individual grants. Conclusion: These six alternatives for small business startup loans discussed in this blog. Consider first the options that you will not be required to repay such as grants. If you need a substantial initial capital, you can go for venture capital and business angels. Whichever option you take, you will be better off than someone using bank loan options. Read Also: Benefits Of NBFC Business Loans 6 Top CRM For Small Businesses In 2019 6 Loan Mistakes Every Business Owner Must Avoid What Entrepreneurs With Bad Credit Need To Know Before Applying For A Loan? What Is The Future Of Digital Marketing In Regards To Shaping Up Small And Large Businesses?

Benefits of NBFC Business Loans

Being a small-business owner, you have been putting your whole-hearted efforts to make your business venture a success. You have been working long hours, traveling for client meetings to different cities, staying away from home for days on stretch and also investing all your personal savings and assets to take your business to new heights. Now that you have put your business on the path to growth, it suddenly dawns on you that you have not been able to pay adequate attention to your financials. Now when there is a significant opportunity in front of you in the form of a brilliant idea, which will change the future course of your business, you find that you do not have necessary funds to put that into practice. You feel anguished and frustrated, but that is not going to serve any purpose. So rather than ruing your ill-luck, its better you start looking at other options that you must explore, to meet your financial requirements. One of the most obvious options is availing an Unsecured Small Business Loan. What is an Unsecured Small Business Loan? Business Loans that are available to small business owners for their desired purpose without any requirement of collateral are called Unsecured Small Business Loans. These loans are extended by all financial institutions in India, private sector as well as public sector. You are free to utilize the loan amount for any purpose you may deem suitable including the purchase of machinery, upgradation of infrastructure, renovation of office premises etc. There are two types of unsecured business loans in the market NBFC business loans and Bank business loans. The repayment of these loans is to be made in monthly EMIs. Advantages of Small Business Loans Small business loans offer a flexible source of funding for you to meet your urgent financial requirements. There are various advantages provided by small business loans such as: - No dilution in ownership : When you take a small business loan from a financial institution, you need not provide any collateral and are free to utilize the money in any way you want for your business purpose. The lender does not have anything to do with the way you have spent the money, as long as you repay your EMIs on time. This ensures that the ownership of business stays with you and is not diluted. This is a better option compared to other sources as venture capital or personal borrowing, where you must give up a part of your ownership of your business in lieu of money. Taxation Benefits : Small business loans are to be repaid in monthly installments, which comprise principal component and interest component. The interest that you pay on loan is allowed as an expense, and you can claim tax benefits against the same. This, in turn, reduces your tax burden, and the loan in effect costs less in practicality. No other source of funding offers this option. No Collateral required : If you do not have any collateral to be hypothecated with the financial institution, then unsecured business loans are your only option. This is an ideal situation for new businesses or start-ups who have a great idea but do not have any collateral to be mortgaged. If required by the lender, you can get a guarantor on board. Lower Interest Rates : Unsecured small business loans have a more moderate rate of interest as compared to various other sources of finance such as credit cards or private money lenders. Lower interest rates mean lower EMIs which translate into a lesser burden on your finances. In some cases, the government also offers subsidies on unsecured business loans to help small business owners have easy access to credit at lower interest rates. No stress on working capital : When you are able to avail an unsecured business loan, you get spare money at your disposal, which can help you in getting better deals from your suppliers and vendors. Moreover, this ensures that you need not withdraw money from your working capital and thus you can meet your daily expenses conveniently. Also, as the EMIs are to be paid on a monthly basis only, you do not have to put pressure on your cash cycle by withdrawing huge sums together. Flexibility in Repayment : some NBFC business loans come with the option for EMI holiday or flexible repayment options, where you only need to pay interest on the loan as your EMI for a specified period, in the beginning, this way your EMI payments, in the beginning, is reduced and you get time to manage your financial position. The principal amount for this mortarium period is adjusted over the remaining period of the loan. Unsecured small business loans offer a lot of benefits for you. But you must conduct proper research and analysis before you take a final decision regarding the loan. Read Also : Top 5 Types Of Startup Business Loans Major Financial Problems That Can Affect A New Business

Starting A Small Business – Finding Your Target Market And More

Starting a small business can be an exciting step towards entrepreneurialism, yet there are numerous considerations when embarking on this path. As part of your startup plan, it is vital that you save enough cash to launch your business successfully. Furthermore, creating a marketing plan to reach out to specific demographics and psychographics of target consumers should also be top of mind. Find your target market Finding your target market can seem like a daunting challenge when starting out in business, but starting by talking to existing customers can be the key to unlocking success. Start by talking to those who already invested their hard-earned cash with you: They provide invaluable information about why they shop with you, what they like about it, and their goals for doing so. Look at your sales data from POS and CRM systems to gain a clear understanding of which products and services are selling well in your area, which gives an indication of what the target market wants and allows you to tailor marketing efforts towards satisfying that demand and bringing in more business. When trying to identify your target market, it's essential to keep in mind that finding an optimal focus requires treading a fine line between having too narrow a focus and going too wide. Aiming too broadly will lead to wasted efforts and may prevent your business from receiving its due consideration from customers; yet too narrow of a focus may impede business expansion efforts altogether. You can visit https://magneticmarketing.com/blog/why-your-secondary-target-market-matters-more-than-you-think for more information. The more research you conduct at this stage in your business, the better prepared you will be. Once you have identified your target market, the next step in starting up a business should be finding additional funding. This will enable you to expand operations and reach more customers as well as scale up products or services -- such as by opening physical locations or hiring employees. Get to know your customers Before starting your small business, it's crucial that you conduct sufficient research into who your ideal customers are. That way, you can create a strategy to get in front of these potential clients; those who will return again, recommend your brand to friends, and praise you on social media - the people that will drive its growth. Getting to know your customers is an integral component of starting up a small business. By understanding their wants, needs, and buying patterns you will be better equipped to target advertising and marketing efforts and offer exceptional customer service resulting in long-term customer loyalty and increased sales. Researching your target market means first understanding their preferences and spending habits as well as their preferred brands and products. This knowledge will be crucial in creating your business model, product offerings, and marketing strategy; additionally, it will prevent unnecessary resources being wasted on products that don't resonate with their target demographics. Preparing to start your own business means setting aside enough funds to cover startup expenses and remain ahead of bills until profitable. This involves setting aside savings and investing in your company, as well as managing cash flow to pay off debts, purchase inventory or supplies and cover daily bills until profitable. Be familiar with local resources available to small businesses, including the Small Business Administration and local chambers of commerce. Many of these organizations provide free workshops and webinars designed to give you the knowledge and tools you need for success. Do not forget to register your business and secure any necessary licenses and permits, such as articles of incorporation or operating agreements, an EIN (employer identification number), DBA name (doing business as) name registration forms as well as income tax forms as soon as possible. Additionally, obtain any relevant industry and location-specific licenses and permits needed. Get to know your competition As you develop your business idea and market, it's essential to get acquainted with existing companies filling this niche. Conducting a competitive analysis can help you distinguish yourself from them and draw in customers. As part of starting your small business, it is also essential that you become acquainted with all laws and regulations associated with doing so. Speak to an accountant experienced in small business accounting to gain more insight into these requirements that apply specifically to you. Once you've decided on all the details surrounding starting a business, it is time to save up for startup costs. Many small companies choose to fund themselves through personal savings while reinvesting any profits back into the venture; if your plans are more ambitious than this though, additional funding might be necessary. Before selecting the optimal method for funding your business, you'll also need to set up an accounting system and evaluate the costs associated with running it. Register your company and buy insurance coverage that will protect against financial losses, theft, property damage, and customer lawsuits. You can visit this site to learn more. Create a marketing plan Your marketing plan serves as an essential guide that will enable you to set goals, understand your audience, and optimize the impact of campaigns. It also serves to keep everyone on your team focused on what really matters. First and foremost in developing your marketing plan is stating your mission, vision, and values. Doing this puts all the information contained within it into proper perspective while helping to explain why you're undertaking such efforts. After identifying your target market and competition, the next step should be defining your marketing strategies that will reach them - this may include social media posts, email blasts, and billboard ads. Be sure to consider what competitors are doing as you formulate your approach; pay particular attention to any response they're getting from their audiences when developing this list of tactics. Your marketing plan should also include a budget that outlines how much each of the strategies will cost to execute, helping create realistic expectations about them and setting out what could happen if something does not go as expected. Once your marketing plans are in motion, it is crucial to create a timeline. This will allow you to assess when results from your efforts will begin appearing and allow any necessary modifications or modifications if needed. Read Also: How You Can Invest In Your Small Business 6 Incredible Tips To Reach Your Small Business Customer How To Apply For And Get The Employee Retention Credit (ERC) For Small Businesses

KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

KFC Documentary: Brand Revival

1. Make Advertisements Branded And Fun

2. Make Your Customer Feedback Count

KFC Documentary: Final Thoughts

How to Market a Small Business in a Big City?

Importance Of ADP Payroll Services For Small Businesses

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Related

What Are the Alternatives for Small Business Startup Loans?

Benefits of NBFC Business Loans

Starting A Small Business – Finding Your Target Market And More

KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

KFC Documentary: Brand Revival

1. Make Advertisements Branded And Fun

2. Make Your Customer Feedback Count

KFC Documentary: Final Thoughts

Share this Article

How to Market a Small Business in a Big City?

Importance Of ADP Payroll Services For Small Businesses

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related