KF Documentary: Tips For Small Business To Learn From KFC’s Brand Turnaround

by

Small Business

Published on: 31 December 2020 Last Updated on: 03 June 2021
KFC documentary

It wasn’t that long ago that reports about KFC’s sales falling were drawing a rather dismal picture for the brand. And yet today, it’s standing strong as ever, proudly taking the title of the second most popular fast-food chain on the planet. Today in this KFC documentary, we will look into the strategies KFC used to regain its position.

The turnaround this brand managed to accomplish in a handful of years is rather miraculous in the world of business, and many can learn from its example. Some of the techniques used by KFC in its road back to the top can be adapted for small businesses that are working their way up their own niches.

KFC Documentary: Brand Revival

After KFC fall to the ground and fail to satisfy their customers with their product in 2013, they decided to connect with the customers on the emotional levels and started marketing business once again. This time they took the help of the digital platform to reach out wider bandwidth of audiences.

1. Make Advertisements Branded And Fun

Ads are annoying, and people skip them, right? Well, KFC managed to create a series of ads that people were really looking forward to watching. Each was an entertaining clip featuring ‘Colonel Sanders’ in some new interesting role. Colonel, the founder and greatest asset of KFC, is the embodiment of the brand today. On the contrary, the company is immortalizing him by turning him from a real-life showman and marketing genius into a fictional hero who has his own fan club. There are even books about his rise to the brand icon role now.

KFC Ad

A small business will not be able to launch a multimillion campaign with fancy ads, but you can create a character that will give a personality to your brand. Choose something or someone that your target audience will be able to relate to. Your goal is to make your marketing seem less like self-promotion and more like a friend or idol offering advice.

2. Make Your Customer Feedback Count

One thing that KFC has always been focused on was delivering a top-quality customer experience. One of the main methods the brand uses to achieve that is directly asking for feedback and actually using it. All you need to do in order to share your opinion and be heard is to fill up the KFC survey. Have you ever done this yourself? Did it help improve the service or address any issue you had? Did you feel like you can contribute to the betterment of your favorite fast-food restaurant by taking that survey?

KFC customer feedback

Considering how smoothly the KFC customer service runs, the answers to those questions are most likely ‘yes’. And that is what a small business owner should learn from KFC. You need to establish a way for your customers to provide feedback (a customer satisfaction survey is a good start). Then, you need to pay attention to that feedback and follow up on it immediately. Today you can find or develop specialized solutions that will process this information to make this easier. That’s why the survey format is optimal for small companies that cannot hire a full-time call center service.

KFC Documentary: Final Thoughts

Of course, there was more to KFC’s triumph, like leveraging humor as well as extensive work in local market research and launching dozens of localized projects, like traditional menu changes. However, as a small business owner, you need to start with things that can bring tangible results right away.

Read Also:

Market a Small Business

PREVIOUS POST

How to Market a Small Business in a Big City?
Importance Of ADP Payroll Services

NEXT POST

Importance Of ADP Payroll Services For Small Businesses
author-img

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Popular

Creating A Startup Idea

Technologies For Creating A Startup Idea

20 Feb 2023

How to Download Facebook Videos

How to Download Facebook Videos on Android?

07 Feb 2019

Ecommerce Web Design

7 Rules of Effective Ecommerce Web Design

28 Jan 2021

wordpress-1863504_960_720 edited

The 10 WordPress Plugins Every Sucessful Blogger Uses

28 Jan 2017

Follow Us

Recent

agricultural consulting services

Agricultural Consulting Services: Boosting Farm Efficiency and Yield

20 Mar 2025

5 Symptoms Women Entering Into Menopause Should Keep an Eye Out For

19 Mar 2025

Download Airtel Thanks App

How to Download Airtel Thanks App and Recharge Seamlessly in 2025

25 Feb 2025

How to Choose a Gift That Matches Their Personality Perfectly

12 Feb 2025

Related

branding
Small Business

Role of Promotional items in branding

Whether you have a small business or a multinational corporation, promotional giveaways can be the most suitable option. The benefits of promotional giveaways cannot be ignored not only because they are versatile, but also because they are quite profitable. Who wouldn’t want a quality giveaway, like a pen, t-shirt, water bottle, mug or other branded advertising products? When using promotional giveaways for your business, you will create a personal touch with customers, improve their awareness and knowledge, as well as make them loyal at the same time. With this personal touch : With this personal touch, your business will increase its brand recognition, market reputation as well as establish itself as a major player in the niche. In this way, you’ll always remain a step ahead of competitors and have a shiny position in the market. Customers also find it easier to recognize the name, objectives, and logo of your company. With this form of advertising, customers will not only know the name of your brand and memorize it for a long. In fact, this type of marketing technique is quite popular and can improve ROI. People often become : People often become disinterested when hearing a similar radio plug or seeing similar notices for organizations in their group. While these standard showcasing approaches do prove to be useful, special giveaways give an edge and an essence of something other than what's expected for customers. A rehashed introduction is additionally basic for advertising to be solid and valuable. In the event that a man is utilizing a written work utensil from your organization, this guarantees your organization is in the back of their brain. There are additionally numerous focal points to marked attire, notwithstanding like pens, tote sacks, or brandishing merchandise. Promotional items : Promotional items can make incredible presents for anybody! Regardless of whether your business isn't in the run of the mill "occasion blessing" class, an all-around coordinated blessing can influence a client to consider how your item or administrations could be valuable as a present for somebody they know. You can likewise make an environment of generosity with individual endowments that demonstrate that you think about your clients. A branded mug : A marked mug with the treat inside offers incredible a minute ago blessing alleviation to worried customers. Indeed, even easily overlooked details like a parcel of mints or a pressure alleviation ball can help shoppers to feel that you are contemplating them and their prosperity, along these lines expanding the merry sentiments of altruism amongst you and your clients. Also, special items are kept for about a large portion of a year, so that is a long time of promoting just from the nearness of a little, economical thing! You can contact It’s All Custom to get something extraordinary in order to do branding. For some independent : For some independent company simply beginning, the sticker price for limited time giveaways may seem, by all accounts, to be steep. Contingent upon the items that you put resources into, the cost can be altogether different. The influence of limited-time giveaways can to a great extent exceed any cash snag. The enduring effect of limited-time giveaways makes them an exceptionally profitable venture. The occasions are an incredible time to provide for other people who are in require. Amid the riotous season, it feels great to stop and help another person. Demonstrate to your clients that you give it a second thought and give them an approach to help other people by supporting philanthropy this season! You can give to any Foundation by offering a wide range of pink-marked things. Be considerably more honest by offering naturally amicable items and giving the returns to an untamed life reservation or an eco-accommodating non-benefit. This is an incredible method to connect giving and great deeds with your image, to get the message out about your business, and to help to merit philanthropy. Read Also : How Personal Branding Online Can Help Your Job Search Why Every Business Needs Digital Marketing Building A Brand For Your Small Business

READ MOREDetails
business owner
Small Business

Resolutions To Help The Small Business Owners To Avoid Being Bankrupt

Business is not something that can be started with a certain amount of cash. There are various factors how a developer starts creating a relationship between a borrower and a lender. This means that unless you are fully grown to start a business, you will have to undergo the requisite details of taking a loan from a formal financial institution. It is evident that the mode of this loan taking business is many but still it has a more or less similar process.  However, in this process, there may be some that may lead to a misleading way of this entire process. With quite an effect misleading of this particular aspect leads the business to grow his debt. Read also: How Industry-Specific Loans Can Support Your Business Reasons to fall into the ditch The lenders tightening their interest rates on the borrowers or with the increased rate of interest the borrowers tend to suffer the most. Many such small businesses lead to some misleading happenings fro not dealing the debt well. There are reports claim that ten present of the ratio gets bankrupt due to this debt issue. Thus, there need to cater to some ways in dealing with this massive issue to help the firm from getting some critical strategy in leading the business. The methods are necessary to save your business from being among one of those ten percentages. Avoiding extra charges There is an essential requirement to curtail and control the payment structure and the useless expenditures when you are in debt. It is very normal to be in debt but in the same way it is equally important to file some resolution in catering to the relevant fact and figure about meeting the debt. Track the details and ensure that your priority is to meet up with the demand of the debt interest. Once you finish repaying it, you can easily fulfill all your luxuries. Have a record on your budget This is one of the prime aspects that have to be considered when you are one of the borrowers. You need to increase your turnover to ensure that you can create a balance. Implement any proper accounts of people who will be tracking your budget in details. Following your budget will also help you to keep up with the amount that you need to repay. You can also move to the visit here option of different software that has been developed for tracking your business records. This keeps you in the upfront to deal with any issue faster. List your prioritization There is an important way how you can make yourself and your business stand in a better position. It is important to take a note of some important details about your lenders. Figure out the details initially and update the list whenever you finish paying one. Initially, it is claimed to repay the smaller amounts. List them according to the date of the lease. In fact, keep a calculative note on the interest rates and make sure to repay the high-priced loans as fast as possible. Designate your turnover into sections and maintain a separate account for clearing your debts every month. Read also: Six Pointers to Starting a Successful Business

READ MOREDetails
mobile soy software
Small Business

What Does Business Law State about Monitoring Employees?

Occasionally, we come across many individuals that are conflicted about the role monitoring applications have to play in the day to day office routines and activities. The most common question asked deals with the boundaries and limits that are “bendable” with the installment of monitoring applications. And the answer is simple; monitoring applications and software programs are legal and frequently advised to be installed in any firm or company. Here is why. Legal but… Monitoring or spy applications are legal in any court of law across the world. However, there are some regulations that need to be upheld by the employers’ side before installing monitoring software around the company premises. These guidelines include: Informing Employees Beforehand When it comes to employee monitoring applications, every court of law strictly states that the employees should be clearly notified about being monitored. The best way to accomplish this is via policies and guidelines that should be always kept on display within office premises. These guidelines should clearly explain every element of the employee monitoring intervention put forth by the company. Moreover, even when the firm decides to take on new employees, they should adjust a clause in the contract which makes it mandatory for every person being hired to sign a nondisclosure stating that they are alright with being monitored on company-related matters. Only Limited to Company Owned Gadgets Monitoring software programs tend to give employers an unwarranted power over the employees. And to protect the employee's interests, legal guidelines regarding monitoring apps clearly state that the spying should be only limited to company-owned gadgets. This means that every information coming in and going out through the company-owned gadgets are company property. The guidelines placed around the office premises should also clearly pinpoint this clause so that it poses as a reminder at all times. Furthermore, it is also recommended that the employers get their employees to sign a nondisclosure agreement that clearly states that all information on the company owned gadgets is company property. This means it can be used by the company in court if need be as well. Using Reliable Technological Sources When another’s a source of income and image in the business world is on the line, it is always best to be careful and use reliable technological sources and software programs rather than the usual cheap ones. The expensive yet well-reputed ones can be easily programmed and altered according to the specific needs of the company, hence always used for easy access and usage. Balancing is key Putting so many restrictions and highlighting many stingy clauses regarding monitoring applications like TheOneSpy mobile spy software around the office can definitely scare an employee and hence hinder their overall productivity. This is primarily due to the lack of rapport that should be there between the employee and employer to help increase profits as employee motivation grows. Therefore, it is always recommended by experts to use a system that is similar to a token economy where the employees are given some leeway and flexibility in some areas while at the same time restricted in some too. For example, allowing them access to specific social media sites during a few designated hours of the day. Never Resort to Open Slander It is never healthy to insult or accuse an employee openly among their peers. And with monitoring applications installed, there will be many times that the system may show you red flags which in reality are nothing but some mishap with the coding of the monitoring application itself. Therefore, rather than losing your cool and openly slandering a perfectly loyal employee, it is always best to take them aside or discreetly conduct a further investigation either with their knowledge of it or without it. This is because an employee can otherwise sue you for slandering their image followed by wrongful termination which would prove bad for your company’s image. The law about monitoring applications is specifically made to protect both the employees as well as the employers in case of any mishap or misunderstanding between the two parties. While it may look like the employers have all the power with monitoring applications installed, but in reality, analysis has shown that monitoring applications have been found to be more useful to employees. For example, if an employee faces discrimination at the hands of another employee or employer, they can use the backup made by monitoring applications to highlight the wrongful act in court.  

READ MOREDetails