CRM and ERP Combination for Business Solutions

Published on: 04 June 2019 Last Updated on: 15 October 2019

A major component of running a business successfully -any business- is being able to have all your information integrated. At MCA Connect we have the ability to intertwine both your CRM and ERP needs seamlessly.

Every business has 2 sides. You have the customer base side and you have your employee sides. Both of these sides are vital to your business success and both sides have unique needs. It is crucial for business owners to understand the needs of both sides. The owners can work with technology experts on how best to combine those two, ensuring that all needs are being met.

Let’s take a look at each aspect and how it affects your business:

ERP, Enterprise Resource Planning, is a vital component of your business’ operations. To run ERP successfully you will need to implement this software within your company. ERP software will help manage sales and marketing, human resources, accounting, manufacturing, order management, and distribution.

Using ERP software effectively will help your company with product and purchase planning, manufacturing and delivery planning, inventory management, shipping and payment, supply chain management, accounting, marketing and sales, and customer relationship management. An ERP system can be comprised of a single suite of software or multiple software applications that can be integrated with each other.

CRM stands for Customer Relations Management. This type of software is used to assist the customer-based side of your business. This software will help your business to keep track of customers and their purchasing patterns, identify business opportunities and new sales leads, streamline the sales process and reduce paperwork, automate the marketing process, manage social media, and facilitate support for current customers. You can purchase different software to handle all of these applications, but there are some all-inclusive software options available.

So how do both of these functions work together?

Both ERP and CRM systems will help your sales force automation and marketing automation. There is where the overlap ends. If you are using an ERP system that you like, then you can just integrate a CRM system.

If your business is growing or you just need to revamp your current system, then it is recommended that you upgrade your ERP. Once you have your updated system in place, you can add in CRM components to best fit your company’s needs.

Using a combination of both ERP and CRM systems will streamline your business and be a positive change for your company. By using both technology systems, you are integrating both sides of your business. A good combination system will allow you to be up to date with your manufacturers and suppliers and to have up to the minute info on orders and deliveries. Your company will also be able to accurately and quickly answer questions from customers and manage their needs. And everyone in your company will be using the same technology and will have access to all up to date information.

This combined CRM and ERP technology will assist your company seamlessly and help it to continue to grow and be successful.

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3 Ways to Boost Employee Engagement in Your Business

Whatever stage your business is at, employee engagement and general satisfaction should always be at the forefront of your mind. No business can run without its employees and at the heart of good business, the operation is making sure that your labor force is produced. There have been countless studies into the effects of high employee satisfaction on company-wide efficiency, all of which indicate that happy employees are productive ones. Employee engagement is an extension of this satisfaction. Happy employees are more likely to care about the company’s mission and goals, aligning their own success with the businesses. This is the core concept of employee engagement; staff who innovate and work hard because they care about what they do and see the value in the organization that they work for. Boosting employee engagement promotes business growth and employee retention. the question is how can you, as an employer, improve engagement levels? Here are three ideas that we have put together with that question in mind. Team Building Events: Whilst team building is often viewed with skepticism, the truth is that it can have a drastic impact on how productive your employees are. Team building offers multiple benefits from an employee engagement perspective, here are some examples: The most obvious benefit is that a good team building activity is fun. Enjoyable events breaking up working life are always appreciated by staff and as we have discussed, happy employees are engaged ones. This morale boost from enjoying something fun has a ripple effect around your organization, with this positive mindset remaining effective for a very long time. Another benefit, which is much more underestimated, is the learning opportunities available. Team building activities aren’t designed to solely be fun, they are meant to have a learning outcome. Team building is almost a fun form of training, where staff practice skills that will benefit them at work and in turn, benefit your business. These are just two examples of the benefits. With a little research, you will be able to discover what a well-placed team building event can really do. Rewards and Recognition: Implementing an effective rewards system is another great way of improving employee engagement. Positive reinforcement is an incredibly strong force, which is why publicly rewarding your best employees is so powerful. Not only does this encourage your hardest workers to continue putting the effort in, but it also pushes the rest of the staff to match their level and try to achieve the same recognition. There are countless ways to reward employees, ranging from simple thank you to fully paid lunches. The key to successfully rewarding employees in a constructive manner is to make rewards both attainable and equal in value to the achievement they are associated with. Don’t give a salesman a box of chocolates for making the company millions, that will seem a little lackluster for what they have done. Information Availability: As a final, less concrete point, ensuring that your employees know the businesses goals and moral ethics is extremely important. To encourage your employees to align themselves with your business you require multiple ingredients. Firstly, they need to be happy. Secondly, they need to enjoy working for you and care about the company’s success. Finally, they need to be aware of the company’s goals and mission. Many organizations struggle with this third and final point. These companies have incredible cultures where everyone loves coming to work but nobody is aware of where the company wants to be and what their vision is for the future. Without this information, employees can never reach total engagement because they don’t know what they should be targeting. Making your organization’s vision and mission statements visible is absolutely essential towards improving employee engagement. These goals should be at the core of everything that the company does, embedding them into the workforce and uniting every employee in targeting the same goals. This is how true engagement is achieved. There is much more to employee engagement than just these three points. People are extremely complicated, and every organization is unique, which is why you have to tailor your approach to your specific business. Try different techniques and see what works, just keep in mind that happy, staff are engaged and engaged staff are productive, which is exactly what you need to grow your business. Read Also: 7 Ways To Hire Seasonal Staff For Your Business Is Your Company Offering Enough To Potential Employees? 7 Ways To Boost Employee Productivity And Create A Positive Culture Choosing The Right B2B E-Commerce Platforms To Sell Your Used Machinery Why Every Business Holder Should Start Using The Drip Marketing Campaign Victor Mitchell, Serial Entrepreneur On How To Retain Your Top Employees While Growing Your Business

Top tips for making business purchases

When it comes to running your own business, it is vital to do all that you can to succeed. With 20% of small businesses failing in their first year, it is clear just how key it is to pay attention to all aspects of your operation. Doing this will make sure that you are one of the US businesses that not only make it past this first 12 months but also thrive. Of course, there are lots of ways to do this, and you should look into them all as a responsible business owner. One key area to focus on is your business finances and doing all that you can to keep them in good order. Most businesses will have to spend money on making purchases at some point, and this is something that you should think about carefully. How to make awesome business purchases : By paying attention to the money that you spend on business purchases and how it is spent, you will give your business a great foundation to build on. Here are some fabulous ways to make the best business buys: Only buy what you need – for many businesses, the temptation to spend more than they need to is ever present. This could mean that you spend too much on buying items for your business, which eats into your bottom line. Before you buy anything for your business, it is important to make sure that you really need it and that it will add value to what you offer. Shop around for the best deals – you should always shop around to get the very best deals. All the little savings that you make over the year from doing this will soon add up to big savings come year end. Use reputable suppliers – it is essential when making business purchases that you only use top-class and reputable suppliers. The equipment that you buy will have a direct impact on your organization, so it needs to work as intended. Go green – within business now, the real hot topic is meeting your environmental responsibilities. This is something to bear in mind when making the business purchase so that you only shop with suppliers who care about this. By doing this, you will be using products that are kinder to the environment and you will be a greener business. What about purchasing with overseas suppliers? Of course, you may need to deal with overseas suppliers when purchasing goods for your business. When doing this, remember to be extra careful about checking their credentials and only using a reputable company. In addition, you will need to think about how to make the payment if they use a different currency in their country. Online money transfer companies are a very easy and secure way to make this type of payment as a business. Make business purchases the smart way : Buying goods or equipment for your company is a critical task in any business. By taking steps to do it right and only spend what is necessary, you will be protecting your cash flow and capital. This will stand you in good stead as you grow and move into the future. Read Also : 6 Things You Should Know Before Starting A Business Tips On Selecting A Storage Solution For Your Growing Business How To Choose Best VOIP For Small Business

Corporate Hackathon: Benefits To The Employees

Hackathons are becoming a growing hit in the business world as a tool to encourage employee innovation and collaboration. A hackathon is an event where employees from different departments come together to work on specific projects. It is usually a time-bound event, ranging from a few hours to several days. The objective is to come up with creative solutions that businesses may use and leverage. Hackathon events offer various advantages to workers. In this post, we'll talk about a few of these benefits and how they might raise an organization's general productivity and efficacy. Virtual Hackathon Platform An online platform that allows businesses to hold hackathons remotely. Regardless of their geographical location, it offers a digital environment for participants to interact, share ideas, and work on projects together. Benefits of Virtual Hackathons Flexibility: Virtual hackathons can draw a more excellent range of participants from different locations. Businesses hosting a Corporate Hackathon where employees are globally located benefit from Virtual hackathon platforms. As it involves multinational teams, participants can work from anywhere with an internet connection. Scalability: Compared to physical events, virtual hackathons are not limited by venue capacity or logistical problems. Supports collaboration: This includes video conferencing, chat rooms, project management tools, and real-time feedback mechanisms. Exciting and engaging experience: It makes sharing ideas, working together, and building innovative solutions easier. In general, virtual hackathons offer a practical and effective approach to organizing hackathons. One of which is corporate hackathons. With a virtual hackathon platform, businesses can use the power of cooperation and creativity to advance their operations. How to Host a Hackathon at Your Organization? Set specific goals and objectives for your hackathon. Decide on a theme or problem statement to focus on. Invite participants from across your organization. Think about opening up participation to outside parties as well. Choose the right hackathon software to facilitate the event. Consider from idea submission and team formation to project management and presentation. Provide appropriate resources and support, such as access to technology, mentors, and refreshments. Encourage teamwork and communication amongst participants. Set realistic deadlines for the hackathon. Ensure that teams have enough time to develop their ideas. Plan for a post-hackathon review and feedback. Determine future steps to be taken. Benefits of Corporate Hackathons to Employees Advancement in the Workplace Corporate hackathons are an essential tool for the professional development of employees. Through hackathons, employees can acquire new skills and approaches that can help them advance in their careers. Here are some of the ways that corporate hackathons can promote professional growth: Exposure to new technologies: Participants can learn about new technologies and hackathon software, which can broaden their skillset and improve their problem-solving abilities. Project management: Hackathons often have tight deadlines, which can help employees learn to deal with pressure and improve their resilience and adaptability. Leadership development: Leading a project during a hackathon allows participants to develop their leadership abilities and hone their decision-making skills. Encourages Creativity and Innovation In today's fast-paced corporate world, it's easy for employees to get bogged down with daily tasks and lose sight of their creative potential. However, hosting a hackathon can provide a platform for employees to unleash their creativity and come up with innovative ideas. By using hackathon software, employees can collaborate and build on each other's ideas. Together, they can generate unique and novel approaches. This kind of environment creates a space where employees can think beyond their comfort zones. It allows them to push the boundaries of traditional problem-solving methods. Additionally, a hackathon can help identify the creative members of your team and encourage professional development in those areas. Example: A company wants to improve its customer service experience. Employees from several departments collaborate to enhance customer support's efficiency and engagement. One employee introduces gamification components to make the experience more interactive. Another employee suggests utilizing chatbots to respond to frequent consumer inquiries. Then the team combines these ideas and creates a prototype for a chatbot. This chatbot uses gamification to make the customer service experience more enjoyable. Advocates Cooperation and Teamwork Teamwork and cooperation are vital for a successful and productive workplace. Corporate hackathons provide an opportunity to promote these values and foster a collaborative culture. Corporate hackathons provide a platform for networking ideas. This exposure to various viewpoints and skill sets can lead to new solutions. Thereby, directing to a better understanding of business operations. Employee skill development is possible through this cross-functional cooperation. It promotes a culture of collaboration and knowledge sharing. For example, a developer may learn about the user experience from a designer, whereas a marketing employee may work with a software engineer and learn to code. The team-building component of a hackathon enables staff members to train in resolution techniques, enhancing interpersonal competencies. Employees can leverage their individual strengths to achieve a common goal. This saves time, considering the pressure of time constraints and the need to produce a functional prototype. Employees feel good that their ideas and contributions are acknowledged. They will likely have a positive attitude toward their work and the company. Favors inclusion and diversity. By encouraging participation, hackathons can help break down barriers and promote a more inclusive work environment. Boosts Morale and Motivation Participating in a hackathon can be a great morale booster for employees. They feel satisfaction in their work and a sense of success. Staff members are motivated to put in more effort and advance the company. Hackathons also provide employees with a break from their routine work. Staff members get to work on something different and exciting. This is helpful in reducing boredom and burnout. Increased job fulfillment and employee retention may also follow from this. Hosting a corporate hackathon demonstrates the organization cares about its employees' growth and creative potential. Creating a fun and exciting work atmosphere can increase employee engagement. Safe Space: Hackathons give workers a place to try out novel ideas and take chances without worrying about failing. Employees from discriminated groups who might be reluctant to speak up in traditional workplaces may find this beneficial. Summing Up Corporate hackathons are a remarkable resource for professional development overall. Corporate hackathons are a fantastic method to promote innovation and creativity among employees. They offer a distinctive setting for workers to cooperate and devise original answers to challenging issues. Employees can gain new talents, improve their interpersonal skills, and network with coworkers from various departments. It is a powerful tool for promoting a culture of inclusivity in the workplace. The benefits of hosting a corporate hackathon include professional development, innovation, collaboration, employee morale, and diversity and inclusion. Hackathon software has made it more exciting and enjoyable for participants. Moreover, hackathon software allows companies to make these events more accessible and streamlined. Hosting a corporate hackathon has advantages for businesses trying to stay competitive in today's fast-paced business world. Read Also: 5 Intelligent Sources to Boost Business Strategies all Over the World Are There More Doors Or Wheels In The World? Business To Business [B2B] Content Guide

CRM and ERP Combination for Business Solutions

Let’s take a look at each aspect and how it affects your business:

So how do both of these functions work together?

Battle Tested, Proven and FUN: Nine University’s KT V.I.P

Leadership Qualities help in Enhancing Visionary Transform

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Related

3 Ways to Boost Employee Engagement in Your Business

Top tips for making business purchases

Corporate Hackathon: Benefits To The Employees

CRM and ERP Combination for Business Solutions

Let’s take a look at each aspect and how it affects your business:

So how do both of these functions work together?

Share this Article

Battle Tested, Proven and FUN: Nine University’s KT V.I.P

Leadership Qualities help in Enhancing Visionary Transform

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related