CRM and ERP Combination for Business Solutions

Published on: 04 June 2019 Last Updated on: 15 October 2019

A major component of running a business successfully -any business- is being able to have all your information integrated. At MCA Connect we have the ability to intertwine both your CRM and ERP needs seamlessly.

Every business has 2 sides. You have the customer base side and you have your employee sides. Both of these sides are vital to your business success and both sides have unique needs. It is crucial for business owners to understand the needs of both sides. The owners can work with technology experts on how best to combine those two, ensuring that all needs are being met.

Let’s take a look at each aspect and how it affects your business:

ERP, Enterprise Resource Planning, is a vital component of your business’ operations. To run ERP successfully you will need to implement this software within your company. ERP software will help manage sales and marketing, human resources, accounting, manufacturing, order management, and distribution.

Using ERP software effectively will help your company with product and purchase planning, manufacturing and delivery planning, inventory management, shipping and payment, supply chain management, accounting, marketing and sales, and customer relationship management. An ERP system can be comprised of a single suite of software or multiple software applications that can be integrated with each other.

CRM stands for Customer Relations Management. This type of software is used to assist the customer-based side of your business. This software will help your business to keep track of customers and their purchasing patterns, identify business opportunities and new sales leads, streamline the sales process and reduce paperwork, automate the marketing process, manage social media, and facilitate support for current customers. You can purchase different software to handle all of these applications, but there are some all-inclusive software options available.

So how do both of these functions work together?

Both ERP and CRM systems will help your sales force automation and marketing automation. There is where the overlap ends. If you are using an ERP system that you like, then you can just integrate a CRM system.

If your business is growing or you just need to revamp your current system, then it is recommended that you upgrade your ERP. Once you have your updated system in place, you can add in CRM components to best fit your company’s needs.

Using a combination of both ERP and CRM systems will streamline your business and be a positive change for your company. By using both technology systems, you are integrating both sides of your business. A good combination system will allow you to be up to date with your manufacturers and suppliers and to have up to the minute info on orders and deliveries. Your company will also be able to accurately and quickly answer questions from customers and manage their needs. And everyone in your company will be using the same technology and will have access to all up to date information.

This combined CRM and ERP technology will assist your company seamlessly and help it to continue to grow and be successful.

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Similar is the case with digital marketing in which companies are always looking for digital marketers to be able to provide marketing copy that is search engine optimization (SEO) friendly and can transform websites visitors into actual customers. You can provide this service through the comfort of your home provided you have an internet connection and a computer. 4. Online Product Marketer/Seller: Online product marketer or seller is somewhat similar to affiliate marketing with the only difference being that you’ll have to sell products directly to customers online. The only requirement from you will be to be familiar with the directory of the products of the company, and you won’t have to have any of your investment. The more products you’ll sell the higher you’ll earn as the earning is directly related to the commission made selling a product. Online market places like eBay and Alibaba have this option, and you can easily master it as it requires no real training. 5. 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CRM and ERP Combination for Business Solutions

Let’s take a look at each aspect and how it affects your business:

So how do both of these functions work together?

Battle Tested, Proven and FUN: Nine University’s KT V.I.P

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Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Is an online degree in business management worth it?

Ways to Get Dry Cleaning Services at a Low Price

Six Low-Investment Business Ideas You Can Start Today

CRM and ERP Combination for Business Solutions

Let’s take a look at each aspect and how it affects your business:

So how do both of these functions work together?

Share this Article

Battle Tested, Proven and FUN: Nine University’s KT V.I.P

Leadership Qualities help in Enhancing Visionary Transform

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related