Why an Automated Sales CRM Platform is What Your Business Needs

Published on: 25 January 2019 Last Updated on: 05 July 2021

CRM software (or customer relationship management software) refers to technology that companies use to manage and analyze customer data and interactions. By using CRM software, companies hope to improve customer relationships, increase sales, and increase customer retention.

If you’re starting a new business or have an established company and want to see your sales increase (and who doesn’t?) then integrating a CRM software might be just the ticket.

The perfect sales tool

The value of CRM software can often be misinterpreted. Often, employees may perceive the adoption of CRM software as a way to police their activities as opposed to an invaluable piece of software that will help them meet their sales quotas. CRM software will allow your team to consolidate all customer data into one easy-to-access and read section. From contact information to communication history, everything is one easy location. This makes serving customers easier and faster.

How will automated CRM software help my business grow?

New technology means new ways to promote further and grow your business, and automated CRM software is no exception to the rule. An automated customer relationship management system is all about making it easier to manage customer interactions. By doing this, you will notice that you will be saving tons of time on collecting information since all that will already be stored within the CRM platform.

When you’re dealing with customers and attempting to make a sale, the last thing you want to do is a waste of time. If you’re forced to exchange information between sales reps and scramble to find information, your customers (either current or prospective) are likely to get frustrated. Using CRM software streamlines your connection to your customers by making sure that every authorized user within the company has access to the same information, all in one place and all at the same time. Knowing other people have access also helps encourage more active input by employees about any new conversations or interactions with a customer.

Automated CRM software can help automate some of the more tedious tasks, like adding form submissions to lead lists. This will free up your employees for more hands-on tasks.

Integrations with automated CRM software

While automated CRM software can do things like automatically record and store email, phone interactions and even social media interactions, the automation possibilities don’t stop there. If you automate your sales with Spiro’s CRM, you will get the benefit of the program guiding your sales team through the sales process, offering suggestions for further actions, like creating contacts or reminders and automatically highlight inconsistencies in the pipeline. This will mean less wasted more, more successful sales, and more accurate reports.

SalesForce Automation

You can further expand the functionality of your CRM software with SFA tools. When SFA tools are integrated with a CRM platform, they can help make it easier to navigate the sales process and offer improvements. SFA will help track every interaction with a customer, which helps make sure that your marketing efforts are optimized for the best possible results. This will help streamline sales operations by allowing SFA tools to monitor the entire sales funnel.

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Oh, Crop! Killer E-commerce Mistakes You Need to Conquer

One of the most lucrative and fast-growing industries is the e-commerce industry. It has risen in popularity over the years due to the convenience and accessibility it provides for the consumers, and even for the sellers themselves. A lot of people have been trying to start their businesses from home, yet they don't know where to start, and they have no idea about the wide variety of industries they can invest in or the right tools they should use. Aside from knowing what to do with your new venture, you also need to know the common mistakes and blunders you can commit. Lapses, no matter how small, can be highly detrimental to your business. But as worrying as it all sounds, don't worry. You can learn how to spot, avoid, and remedy these mistakes with this simple guide. Without further ado, here are five mistakes you need to avoid to keep your e-commerce business bug-free and in full swing. Mistake #1: Forgetting Your Market One of the biggest and most common mistakes online entrepreneurs make is forgetting what their market looks like or who their target audience is. Aside from spending most of your time and effort in honing the perfect product, without actually creating a need for your customers, you also have to know your customer demographic. Wouldn't it be ideal to have customers before creating a product, rather than having a product beforehand and then looking for clients? All of your efforts will be rendered fruitless. Know how to target your audience or your buyer persona. A buyer persona is a representation of your customer's demographics, such as age, gender, profession, and social status. To paint you a clearer picture, if you're a designer in the print industry, you need to know your target audience before you begin selling. You won't sell cheap business cards to upper-class professionals looking to spruce up their portfolios just as you wouldn't sell overly-priced prints for low-quality products. Mistake #2: Lack of Social Media Presence The regular person owns at least five social media accounts. And on average, we spend about an hour and 40 minutes browsing these sites. Can you believe that the number of online shoppers in the United States alone will reach 224 million in 2019! Numbers aside, the stats are telling us to leverage social media in getting our brand out there. Say hi to social media. Brands are using social media marketing for some highly useful and practical reasons. Some even devise different loyalty program for their avid followers on social media channels. Some of these are because it provides: Low-cost solution. Social media platforms are an excellent way to get bang for your buck advertising and brand exposure. Customization. From Facebook Insights to Google Analytics, you can customize your pages to your heart's content and receive detailed reports on your customers' demographics and browsing behaviors. Excellent customer service platform. According to a recent study by Venturebeat, 51 percent of the respondents say businesses need to be available around the clock. If e-commerce brands are now adopting customer service chatbots with 24/7 messaging services, so should you. If you’re still not convinced, you can think of your social media accounts as your company’s very own affordable business cards, showcasing your brand and the services you offer virtually. Mistake #3: Neglecting Mobile Optimization Mobile is everywhere, and the world is accessing the internet through their smartphones. With 80 percent of internet users owning a smartphone, failing to recognize the need for mobile optimization, could mean losing half of your potential e-commerce market. Poor user experience can negatively impact your conversion rates. If you shift your focus on creating the ideal mobile user experience for your customers, you can increase your brand reputation and customer retention, and avoid losing 61 percent of your clients due to the poor website experience. As an internet-based entrepreneur, use whatever tools you have at your disposal to provide an optimized user browsing and shopping experience. Bank on your best assets and give yourself an advantage over your industry rivals. Mistake #4: Faulty Shipping Flexibility When you first decided to run an e-commerce business, I'm guessing you did for the flexibility it gave you in doing your daily tasks. You didn't have to meet people face to face, and you could make your timetable to suit your needs. You can now do all of your work at home, and nobody would have to see you in sweatpants. The same principle goes for your consumers. All customers like to have options, especially when it comes to shipping. According to research, only 1 in 4 online shoppers complete a purchase? 44 percent of cart abandonment cases are due to high shipping costs, and a whopping 93 percent of online shoppers say they'll buy more if they got free shipping. Free shipping can increase sales and improve customer loyalty. According to a study from E-tailing, 73 percent of purchasers consider unconditional free shipping as a decisive factor in shopping online. But like all other business aspects, weigh the pros and cons of your business before making a decision. Mistake #5: Failing to Measure Performance If you want to succeed in the competitive world of e-commerce, you need to know how to gauge and evaluate your performance. Take note of your business habits, particularly regarding expenses and marketing. Use your business plan as a roadmap to help you steer your way throughout your business venture. Check your statistics regularly. Update your ledger and see if your business is thriving or failing. Look at your consumer insights and keep up with the masses' latest trends. Be as specific as you can with your data. Don't inflate your figures and understand the areas you lack to improve them further. By monitoring your performance, you are helping your business achieve greater heights compared to passive management. And the good news is, there's always room for improvement, be it for you or your business. Takeaway As John Sagel said, "What we do know now is that the 'E' in e-commerce doesn't stand for 'easy.' Opening an e-commerce business can be overwhelming and nerve-wracking, but it can also be a highly worthwhile and profitable venture. There is no guarantee of overnight success. However, you can set yourself up for the best chance at succeeding. To do so, grasp the basics, learn from seasoned entrepreneurs, and watch out for their mistakes to avoid committing them yourself.

Guaranteed Ways Video Marketing Will Help Your Business Grow

Unless you have been living under a rock or a remote island, you will know that video marketing is an important part of every modern business. So, it shouldn’t be shocking that video marketing has become a rage in the market. You should expect that online users will cross the 2 billion marks in the next few months. Did you know that YouTube hosts 1 billion unique visitors every month. This means the popularity of video marketing is not hidden from anyone in the world. With several social networks having launched the video ads, the responses have compelled other business owners to join the bandwagon. It is expected that more than 75% of internet traffic will be filled with videos in the next year. As a modern business owner, if you haven’t adhered to the idea of relying on video marketing, you’re not modern and certainly not going in the right direction. Here, we will guide you through a few ways video marketing can expand your business audience: 1. Present Your Product Make a concise video to let your audience know about the product or service you have to offer. Just like there is a difference between reading a science chapter and attending it in class, the audience develops a better understanding of the product when they have somebody tell them about it. Make sure to educate them about the benefits of your product or service. If you make a good quality video with information about the audience’s interest, you will quickly witness an increase in the number of visitors. We suggest you use a teleprompter, which will make your video more professional. Furthermore, as they flock to your website, most of them might convert into customers quickly. 2. Offer Instructions In today’s time, customers love to sift through video tutorials because they guide them in detail about using the product. For example, If you debut with “How to use this shampoo” or ‘How to unbox this phone,” customers will quickly get inclined towards viewing it. This way, you will not only win the customer’s trust but will also satisfy them quickly. Not to mention, customer loyalty is a very important factor in today’s world, so you must strive for it. 3. Explain Why You Stand Out Let’s take a simple example to elaborate on this concept. If your company is about to launch a new shampoo, you should know that there are hundreds of shampoo options out there already. To impress the customers, you will have to tell them about how your offering is different from the other. Unless you don’t have something valuable to offer, customers will not trust your brand. Visit Soflostudio.com to get a professionally developed video for your video tutorial. Only a top-notch video shooting firm will sift you through the right way to promote your product. 4. Equipping the Video with Special Content is a Good Idea A modern customer is not only concerned about the core product but also expects the company to value them. So, do you have anything else valuable for the new clients? Adding plenty of informational articles on the main website is not going to have a strong impact as strong impact as a video message will. For instance, if you want the customers to know about what goes on behind the scenes in the manufacturing of your product, you can shoot a 3-minute video and give them short glimpses. 5. Explain Your Story Instead of filling the landing page of your website with an abundance of content, it is best to let the customers know about it through a video message. In fact, most people ignore the “About Us” section because it is too dull. Record a video with the chairman of the company, and don’t forget to include glimpses of the journeys of veteran employees in the company. Explaining the founding story of the company will have a strong impact on the minds of the customers. 6. Explain the Vision and Mission of the Company Every stakeholder of the business is interested in knowing about the short-term and long-term goals of the business. This is because stakeholders must stay in touch with the company for a certain time. Only if they are in coherence with the goals of your firm will they decide to stick to it. This is why explaining the vision and mission of the company through a short video can make a difference to the reputation of your company. 7. Video Marketing is the Need of the Hour In simple words, video marketing is not an option but the need of the hour. As soon as a new product or service is launched in the market, customers flock to YouTube, and the social media pages of the business to find video messages. If you don’t rely on video marketing, your competitors will stand out to the customers. Secondly, you need to realize that video marketing is cheap and can save on the costs of traditional advertising. Starting your Digital Marketing Journey? Why you Should Focus on Digital Marketing Digital marketing is not a fad. It’s the new spine of business success in this era and beyond. If you’re wondering where to begin, here’s your cue. Billions of users are online daily, and you shouldn’t just want to create an online space; you need engagement for your business. Here’s why digital marketing should be your first focus as you launch out. 1. Reach a Wider Audience The internet is global, and so is your audience. Unlike traditional marketing, which often limits you geographically, digital marketing allows you to reach people anywhere in the world. Whether it’s through social media, search engines, or email marketing, the potential for audience growth is massive. Think of your product getting discovered by someone on the other side of the globe; that’s digital marketing. 2. Cost-Effective Advertising Traditional marketing methods like TV commercials or print ads can be expensive, especially for small businesses. Digital marketing, on the other hand, offers a variety of affordable options. With tools like social media advertising and pay-per-click (PPC) campaigns, you can reach thousands of potential customers without spending a fortune. Plus, you can set your budget and adjust it as needed so you don’t overspend. 3. Measurable Results Digital marketing is probably the most measurable form of marketing. We can see, in real-time, what is working and what isn’t, and we can refine our strategies accordingly. How many people are visiting your site? Did you make sales this week? How long do they stay on your site? What were the reasons people returned a product? With online analytics, you can even measure specific goals you want to achieve for your website or blog (i.e., analyze conversions using built-in tools on platforms like Facebook Ad Manager or Google Analytics). In other words, digital marketing will help you understand how your potential buyer base behaves and uses technology to make informed decisions. Final Thoughts The world of digital marketing may seem daunting, but the reality is that digital marketing is an essential component of any successful business in today’s world. You don’t have to do everything at once. Start with a few key tactics and build from there. The most important thing is to begin. Your future customers are already looking for your product or service online. The question is, will they be able to find you? Read Also: Movavi Video Suite Review: A Comprehensive Tool to Create Videos 8 Powerful Reasons You Need To Use Video Marketing Top Ways Video Marketing Will Help Your Business Grow How To Execute An Effective Video Marketing Campaign

How to Read a Candlestick Chart?

Every online trader knows that reading a candlestick chart is just part of their skillset. Without it, you won’t be able to glean all the information you need about the market in mere seconds. And while other charts offer a lot of data about stocks, trends, and market movement, candlestick charts are quite popular thanks to their ability to condense a lot of information in their structure and the way the body, color, and shape of the candlesticks are represented on the chart. To help you get up to speed with this important concept here’s a breakdown of candlestick charts as well as a guide to doji candlestick pattern. Unique Candlesticks: Shaped like a candle, data on the chart are represented by a candlestick shape called the body. That body could be hollow or filled each denoting a different piece of information. There’s also the long thin line above and below the body. They are called “shadows” and refer to the high and low ranges of the price. The top shadow represents the high end of the price while the bottom one is for the low range. A hollow body represents a stock that closes higher than its opening price. In that case, the top shadow refers to the closing price while the bottom shadow represents the opening price. On the other hand, a stock closing lower than its opening price is represented as a filled body with the bottom shadow depicting the closing price while the opening price is represented by the top shadow. Thus it is easier to interpret the candlestick charts compared to other charts and learn more about the market trading with just one look. Bodies Long and Short: When you look at the chart and see a long body you can tell right away that there’s a lot of trading on that stock. The opposite is true of short bodies where little price movement is involved. Whether the body is black or white also tells you more about the kind of pressure the stock went through. A long white body means the buying pressure was extreme. They refer to a bullish wave and you should take a closer look at the big picture to make a good decision regarding this stock. Along black body is the exact opposite. It means the opening price declined and selling is rather aggressive. It’s not a good sign for that stock and you might see a panic in the market. Shadows Long and Short: Since the shadows represent the highs and lows of the session, there’s a lot you can tell about the session by just observing those top and bottom shadows. Short shadows mean that the majority of the trading was restrained and within the opening and closing prices. Long shadows, on the other hand, mean that prices swung wildly going beyond the open and close. So if you see a long upper shadow and a short bottom one you can conclude that buying was aggressive of this stock with high bid prices but later the highs were tampered leading to a weak close. The same can be read from a short upper shadow and a long bottom one. Selling was dominating the trading of this stock but toward the end of the session buyers forced the prices up giving it a good close. Doji Pattern: Doji is another candlestick that represents neutral patterns. However as part of the big picture they can provide a lot of information. You need to take into account the preceding price and future confirmation in order to decide whether the doji points to a bullish trend or a bearish one. A doji means the open and close of the security were equal. But both the previous trend and following candlesticks can change that neutrality. A long white candlestick followed by a doji can mean the buying pressure is easing off. The same applies to a long black candlestick followed by a doji. It means the selling is not as aggressive as before and there won’t be a panic. In general, doji mean the market is stable and both the supply and demand are even around that security. Candlestick charts are a valuable way to get a lot of information about the trading of a certain stock. It’s a valuable asset in your trading arsenal and will help you become a more successful trader. Read Also: 7 Things You Must Know About Dow Jones Stock Market Chart How To Start Trading On The Stock Market And Profit?

Why an Automated Sales CRM Platform is What Your Business Needs

The perfect sales tool

How will automated CRM software help my business grow?

Integrations with automated CRM software

SalesForce Automation

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Snov.io Review: The Missing Piece of the Marketing Outreach Strategy Puzzle

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Oh, Crop! Killer E-commerce Mistakes You Need to Conquer

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Why an Automated Sales CRM Platform is What Your Business Needs

The perfect sales tool

How will automated CRM software help my business grow?

Integrations with automated CRM software

SalesForce Automation

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Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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