Published on: 29 January 2016
Last Updated on: 09 August 2019
Occasionally, we come across many individuals that are conflicted about the role monitoring applications have to play in the day to day office routines and activities. The most common question asked deals with the boundaries and limits that are “bendable” with the installment of monitoring applications. And the answer is simple; monitoring applications and software programs are legal and frequently advised to be installed in any firm or company. Here is why.
Legal but…
Monitoring or spy applications are legal in any court of law across the world. However, there are some regulations that need to be upheld by the employers’ side before installing monitoring software around the company premises. These guidelines include:
Informing Employees Beforehand
When it comes to employee monitoring applications, every court of law strictly states that the employees should be clearly notified about being monitored. The best way to accomplish this is via policies and guidelines that should be always kept on display within office premises. These guidelines should clearly explain every element of the employee monitoring intervention put forth by the company. Moreover, even when the firm decides to take on new employees, they should adjust a clause in the contract which makes it mandatory for every person being hired to sign a nondisclosure stating that they are alright with being monitored on company-related matters.
Only Limited to Company Owned Gadgets
Monitoring software programs tend to give employers an unwarranted power over the employees. And to protect the employee’s interests, legal guidelines regarding monitoring apps clearly state that the spying should be only limited to company-owned gadgets. This means that every information coming in and going out through the company-owned gadgets are company property. The guidelines placed around the office premises should also clearly pinpoint this clause so that it poses as a reminder at all times. Furthermore, it is also recommended that the employers get their employees to sign a nondisclosure agreement that clearly states that all information on the company owned gadgets is company property. This means it can be used by the company in court if need be as well.
Using Reliable Technological Sources
When another’s a source of income and image in the business world is on the line, it is always best to be careful and use reliable technological sources and software programs rather than the usual cheap ones. The expensive yet well-reputed ones can be easily programmed and altered according to the specific needs of the company, hence always used for easy access and usage.
Balancing is key
Putting so many restrictions and highlighting many stingy clauses regarding monitoring applications like TheOneSpy mobile spy software around the office can definitely scare an employee and hence hinder their overall productivity. This is primarily due to the lack of rapport that should be there between the employee and employer to help increase profits as employee motivation grows. Therefore, it is always recommended by experts to use a system that is similar to a token economy where the employees are given some leeway and flexibility in some areas while at the same time restricted in some too. For example, allowing them access to specific social media sites during a few designated hours of the day.
Never Resort to Open Slander
It is never healthy to insult or accuse an employee openly among their peers. And with monitoring applications installed, there will be many times that the system may show you red flags which in reality are nothing but some mishap with the coding of the monitoring application itself. Therefore, rather than losing your cool and openly slandering a perfectly loyal employee, it is always best to take them aside or discreetly conduct a further investigation either with their knowledge of it or without it. This is because an employee can otherwise sue you for slandering their image followed by wrongful termination which would prove bad for your company’s image.
The law about monitoring applications is specifically made to protect both the employees as well as the employers in case of any mishap or misunderstanding between the two parties. While it may look like the employers have all the power with monitoring applications installed, but in reality, analysis has shown that monitoring applications have been found to be more useful to employees. For example, if an employee faces discrimination at the hands of another employee or employer, they can use the backup made by monitoring applications to highlight the wrongful act in court.
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Are you struggling to keep pace with the ever-evolving demands of your Agile projects? In today's fast-paced development environment, scaling your team efficiently is not just an option; it's a necessity. Therefore, you must use staff augmentation, a strategic solution that can rapidly accelerate your Agile project delivery.
Discover how integrating skilled professionals into your team can bring unparalleled flexibility and expertise, significantly boosting your project's efficiency.
We'll explore the tangible benefits, practical strategies, and insightful best practices to help you effectively scale your Agile team through staff augmentation.
Get ready to transform the way you manage your projects and achieve remarkable results.
Understanding Staff Augmentation: A Quick Primer
Staff augmentation is a flexible strategy for outsourcing the right talent for the right job. This strategy is followed by big firms globally for managing augmented teams.
Unlike conventional hiring, which often involves a lengthy recruitment process and long-term commitments, staff augmentation offers a nimble approach to scaling teams.
This strategy is particularly beneficial for businesses needing specialized skills for short-term projects or to fill temporary skill gaps.
Here’s a breakdown of how staff augmentation differs from traditional hiring:
Time Efficiency: Staff augmentation services enable quick onboarding of skilled professionals, reducing the time-to-hire significantly compared to the traditional recruitment process.
Cost-Effectiveness: It eliminates many overhead costs associated with full-time employees, such as benefits, office space, and long-term contracts.
Flexibility and Scalability: Companies can scale their teams up or down based on project requirements without the long-term commitment of a full-time hire.
Types Of Staff Augmentation
There are three main types of staff augmentation, which are:
Short-term: Typically used for specific projects with tight deadlines or to cover temporary absences.
Long-term: Ideal for extended projects where ongoing support is required.
Specialized: Focuses on providing experts in niche areas or new technologies that are not present in-house.
Understanding these distinctions and the types of staff augmentation available helps businesses make informed decisions about how to effectively scale their teams and meet project demands.
This approach is increasingly popular in Agile environments, where adaptability and speed are key.
The Role Of Staff Augmentation In Agile Project Management
Integrating augmented staff into Agile teams can significantly enhance project management efficiency.
In Agile environments, where adaptability and rapid iteration are paramount, augmented staff provides the necessary skills and manpower to meet fluctuating project demands.
Impact on Agile Processes and Workflows:
Enhanced Skill Set: Augmented staff bring specialized skills that might be lacking in the current team, facilitating more diverse and innovative approaches to problem-solving.
Increased Flexibility: They allow Agile teams to quickly adapt to changing project requirements, ensuring that deadlines are met without compromising on quality.
Improved Productivity: With more hands on deck, teams can manage larger workloads more efficiently, accelerating project timelines.
A practical example of successful integration can be seen in a tech startup that leveraged professional IT staff augmentation to speed up the development of a new software product.
Facing a tight deadline, the startup augmented its existing team with skilled developers who specialized in the required technology stack.
This integration allowed the team to maintain Agile methodologies, like daily stand-ups and sprint planning, while effectively managing the increased workload.
As a result, the product was developed and launched within the desired timeframe, demonstrating the effectiveness of staff augmentation in Agile project management.
The key to success in such integration lies in ensuring that the augmented staff are not only skilled but also align with the company's Agile culture and practices.
This alignment ensures seamless collaboration and optimal results.
Benefits Of Staff Augmentation For Agile Teams
Staff augmentation offers a myriad of benefits to Agile teams, enabling them to tackle projects more effectively and efficiently. Here are some of the key advantages:
1. Access To Specialized Skills And Expertise
Staff augmentation allows Agile teams to bring in professionals with specific skill sets that may be lacking internally.
This is especially valuable for projects requiring niche expertise or for navigating emerging technologies.
2. Flexibility And Scalability
Agile projects often fluctuate in scope and scale, necessitating a flexible workforce.
Staff augmentation provides the ability to scale the team size up or down based on the current needs of the project, ensuring that resources are optimally utilized.
3. Cost-Effectiveness And Efficiency
By augmenting staff, companies can avoid the long-term costs associated with permanent hires, such as benefits, training, and other overheads.
This approach is also efficient in reducing recruitment time, enabling teams to focus more on project delivery rather than on lengthy hiring processes.
4. Enhanced Productivity
With additional skilled resources, Agile teams can manage workloads more effectively, leading to increased productivity.
This also allows for faster turnaround times on projects, as tasks can be distributed more evenly and handled more competently.
5. Focus On Core Business
Augmentation frees up internal resources, allowing teams to focus on core business activities.
This is particularly beneficial for smaller teams or startups, where internal resources are often stretched thin.
Overcoming Common Challenges In Staff Augmentation
While staff augmentation offers significant benefits to Agile teams, it also comes with its own set of challenges.
Addressing these effectively is key to leveraging the full potential of this strategy.
1. Addressing Skill Gaps And Training Needs
One of the primary challenges is ensuring that augmented staff possess the right skill sets and are up to date with the latest technologies.
Regular training and professional development opportunities are essential to bridge any skill gaps.
2. Navigating Administrative And Legal Considerations
Augmenting staff often involves dealing with contracts, legal compliance, and administrative tasks, especially when hiring internationally.
It's important to have a clear understanding of these aspects or work with a partner who can manage them.
3. Ensuring Quality And Performance
Maintaining the quality of work and ensuring the performance of augmented staff can be challenging.
Setting up key performance indicators (KPIs), regular performance reviews, and continuous feedback mechanisms can help in monitoring and maintaining work standards.
4. Cultural And Communication Barriers
Augmented teams might face challenges due to cultural differences and communication barriers, especially in a remote working environment.
Encouraging open communication, cultural sensitivity training, and team-building activities can mitigate these issues.
5. Integration With Existing Teams
Ensuring seamless integration of augmented staff with existing teams is critical.
This requires clear communication of roles, responsibilities, and project goals, along with fostering a collaborative team culture.
The Best Staff Augmentation Practices In 2024
If you want to make the most of staff augmentation for agile project management, here are some necessary practices that you must inculcate:
1. Maintaining Clear Communication
If you wish to have a strong team that gets theory work done on time with zero errors, having clear and open communication channels is a necessity.
Having proper communication between all the members of the team is necessary for development. This is because it facilitates everyone in the team to work together and solve any issues that may crop up.
Moreover, open communication improves team bonding, which is crucial for all team members to understand their strengths and weaknesses. This helps the team leaders to make better decisions regarding the allocation of work according to everyone's strengths and expertise.
Therefore, use team communication tools like Slack, Asana, Trello, Skype, and Microsoft Teams.
2. Clearly Define Job Roles
To get the most out of staff augmentation, you must define everyone’s job roles. If all members of your team know what they must do - and what they shouldn’t do - to get the job done, it prevents chaos and conflicts between your team members.
Moreover, having clear job roles will make everyone's daily tasks clear. In addition, having a job role comes with various expectations. Therefore, it will help team leaders better measure the performance and efficacy of team members.
3. Learn How To Use Project Management Tools
If you want to lead a project from initiation to its completion, you and your staff must use the best project management tools in 2024.
Project management tools provide better documentation and storage of all work done by your team. Moreover, this helps in staff augmentation since many outsourced employees might be from other countries. Therefore, giving them limited access to to your sheets will help you better track and manage their work.
The best project management tools in 2024 are Trello, Jira, and Microsoft Office 365.
4. Encourage Documentation-Driven Development
How do you know that an outsourced staff member has done their work? No word of mouth will be tolerated here. The only permissible proof is proper documentation of your work.
Therefore, team leaders and managers should encourage a work culture where all staff members (especially augmented staff members) must have proper and updated documentation of their daily work.
This will help you keep track of everyone’s work and help you asses future actions and strategies.
Conclusion: Scale Your Agile Team with Staff Augmentation
In conclusion, staff augmentation emerges as a powerful strategy for scaling Agile teams, addressing skill gaps, and enhancing project delivery efficiency.
This approach provides a pragmatic solution to the dynamic challenges of modern project management, offering flexibility, specialized expertise, and cost-effectiveness.
To recap the key benefits:
Access to a global talent pool for specialized skills.
Scalability to meet fluctuating project demands.
Cost savings compared to traditional hiring.
Increased productivity and efficiency.
However, it's important to approach staff augmentation with a strategic mindset.
Choosing the right partner, ensuring cultural and process alignment, and effectively managing augmented staff are crucial steps towards success.
Additionally, overcoming challenges like administrative hurdles, quality assurance, and team integration is essential for a seamless experience.
Moreover, following the best staff augmentation practices will help you manage and track everyone’s work. In addition, it also facilitates clearer communication with outsourced staff members as well.
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Anxiety is a common factor that one gets due to various experiences in life. Work anxiety is anxiety that occurs in the workplace due to various workloads. Work anxiety can cause negative effects both on the employees and the organizations in various ways. Work anxiety can also cause some disorders. Work anxiety can hinder one’s performance at work, relationships with colleagues at work.
5 Surprisingly Simple Ways to Manage Anxiety at Work
Here are 5 simple ways to manage anxiety at work:
1. Get away from the computer:
In today’s world, most people sit in front of the computer in order to finish their daily works without even blinking their eyes and moving around. This can increase the level of anxiety in an individual at the workplace. To avoid this, one should set a timer to oneself to get up from the place and walk around at least once in half an hour. This can help in reducing the level of stress in an individual at the workplace.
2. Communicate with the people:
Communication in the workplace is a very important factor that can help in reducing anxiety. There should be someone to express one’s feelings related to the workplace. Anxiety gets relieved when one speaks it out. There are chances of anxiety getting worsened due to confusion or mixed emotions. So it is very important to have communication with the colleagues around you. One can also try self-improvement courses like those offered by Landmark Forum (formerly, Landmark Montreal) and others.
3. Don’t overthink stressors:
Sometimes, one can increase one’s anxiety by thinking about stressors. Some of the jobs can cause more stress for people. Thinking more about stressors can increase the level of anxiety. One should think or change their way of routine which causes stress. There is no help to oneself in thinking about stressors.
4. Create a balanced schedule:
If one gives too much value to what happens in the workplace then it can cause a lot of anxiety. To enable us to live a great life at the workplace then the working environment must be good enough for that. One should find a balanced schedule by analyzing one’s responsibilities, schedule, and daily tasks and try to find some healthy balance.
5. Take a deep breath:
When one feels that the stress level has increased in one’s life then just meditate for 3 minutes or just take a deep breath and evaluate within yourself throughout the day. Taking a deep breath is one of the other ways that can help in reducing stress levels. It sends some signals to the brain when the anxiety level is high.
Anxiety is the factor that will be present at each and every point in one’s life. Anxiety can be considered as an unpleasant emotion. It can be considered as an opportunity to have career growth in one’s life. Improving one’s relationships, improving communication, asking for assistance in the workplace can help in reducing anxiety without any difficulty. Work anxiety in one’s daily life can never help in enjoying one’s profession. Just try fighting against anxiety and keep treating oneself with respect.
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Despite the plethora of advertising resources available in the digital marketplace, one key issue still has not been resolved - how do you build strong customer relationships? As a direct link between you and your customers, an email address will allow publishers to build a personal connection with an audience. Below are further marketing tips that can be used to develop a stronger client relationship using email marketing.
The Best Methods To Build Strong Customer Relationships
1. Move The Social Media Audience To A Direct Channel By Gaining Their Email Address:
To strengthen your target audience relationship, you should reconsider how you view Facebook. You cannot connect with a target audience on a platform where all algorithm tweaks reduce its reach and take you further from your potential customers. Instead of playing "cat and mouse" using Facebook's algorithms, it is recommended that you utilize the social platform as a channel for acquisition. Making use of social media platforms CTA features will help you support your email newsletters to the target audience and lead the social audience to your company's email list. From this point, you will be able to engage with them without any interference from the social platform.
2. Using Email Capture Apps To Connect With The Site Visitors In An Inbox:
When visitors arrive on your website via an organic search or from social media, they are likely to leave the site as soon as they arrive. By utilizing onsite capture resources to collect their email addresses before they leave, you will be able to set up a direct and long-term form of communication with the audience. Not only will email subscribers build up more lifetime website visits than visitors from Facebook, but they also tend to view more site pages during their session.
To maximize the email conversions, it is recommended that you utilize active capture widgets with a contextual newsletter offer. This is likely to convert passing visitors to the website into lifetime subscribers. In this way, you will be increasing the likelihood of engaging users in the long-term and nurturing these subscribers with new content.
3. Building Strong Reading Habits With The Audience Via Newsletters:
In the traditional text publishing world, the typical delivery of publications builds reading styles with their target customers. The newsletter via email is the option most similar to that traditional form of publication and habit-forming print media. By sending a constant street of relevant content to the audience's inbox, you will engage the audience continuously; thereby, demonstrating the value of paying for your website's content.
You can deepen this engagement through cross-promotion and encouragement of the audience to subscribe to additional newsletters. The quality of newsletters is why the New York Times found that people are more likely to pay for a subscription if they first subscribed to their newsletter; therefore, the email newsletter is the ideal resource for building relationships necessary in the digital publishing environment.
Before online transactions and exchanges became the norm, brands were responsible for fostering physical and in some cases emotional connections with their clientele. This resulted in a strong and loyal brand audience, repeat purchases, and other immeasurable value for the business. In today's society, the majority of brands will opt for social media and social marketing to engage with consumers and substitute human interaction. Understanding that humans require relationships in their personal lives and when purchasing items, businesses acknowledge the need to build relationships with consumers, form user engagement, and drive more beneficial sales.
While some companies engage with their consumers well using online measures, not all brands are as fortunate. So, how can we stand above our rivals when trying to engage with a target audience? There are several ways in which a smaller company can drive more sales by building strong online consumer relationships.
4. Surveying The Consumers And Gain Their Opinions:
Providing your consumer with exactly what they want is potentially the best method to make sales, increase trust in the company, and gain repeat customers. It is the ideal situation and is a building strategy that can help a company get its way with almost any customer. The question remains, however, how do you discover what a consumer's needs are and how do you meet them? Simple, find out what they want by sending them surveys.
Before marketing became digital, practical market research was performed via traditional questionnaires or surveys. The original question of how much you agree with a statement would find out if the person strongly agrees, strongly disagreed, or was somewhere in the middle. Regardless of the standard of error metrics that tend to bore the average person, this technique can provide companies with good insight into their consumer market.
Customer feedback and surveys can now be conducted using email, via social media platforms, or on different websites. One of the survey platforms available allowing companies to send targeted surveys to consumers through social media and emails is SurveyMonkey. Companies can also gain insight from consumers using Qualaroo as they provide information as soon as the consumer visits the website.
5. Using Email To Communicate:
Forming an email list is potentially one of the most significant methods a business can remain in contact with its consumers, build trust, and make sales - unless you are a spammer. If all emails you send are "sale-sy", then you are engaging incorrectly and will more than likely be considered spam. Emails should provide valuable information for the customer to share and once you have provided content to address their needs, you can build rapport and foster the digital relationship to be successful! They can also act as promotions later with the help of a Houston search engine marketing firm. By creating an aesthetically pleasing and informing sales copy to go along with your email, it can make a great impact!
Real-Time Video Chat For Consumer Support
Real-time video chat is considered one of the hotter topics with businesses that are looking to build relationships with online customers. In late 2017, Amazon implemented the "Mayday Button" - a new feature on the Kindle Fire to allow a user to receive video communication with a client support agent. Never before had this type of online support been available and the user is now able to speak with a representative in an innovative manner. Today, Amazon notes that consumers can use video chat in under 15 seconds and this is much better than waiting on the telephone for a new customer agent to take your call.
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