E-Commerce Website Security: Top 14 Must-Have Cybersecurity Features

Published on: 14 April 2021 Last Updated on: 30 December 2024

With the rise of digitization, there has been a rise in cybercrime.

In fact, when a cyberattack happens, it harms a company directly and indirectly. Also, it affects its reputation in its potential customers’ eyes. In fact, you cannot count but estimate the loss that happens. Hence, it is important to ensure e-commerce website security.

In this article, you will learn about the top fourteen ways to ensure e-commerce website security. However, before that, it is also important to understand the importance of ensuring security in e-commerce websites. Hence, to learn more, read on to the end of the article.

Importance Of E-Commerce Website Security

In 2024, most businesses are working in the online framework. Their revenues heavily depend on their websites.

If they do not emphasize their website’s security, their customer base and reputation will become vulnerable.

As an eCommerce website owner, you need to comply with certain payment guidelines. These include PCI/DSS (Payment Card Industry – Data Security Standard) to ensure smooth payment transactions.

Moreover, you need to install security protocols to secure your data integrity. They will not only protect your customer data from hackers but also keep the search engines satisfied.

Thus, security is essential for your eCommerce website.

Top 14 Ways To Ensure E-Commerce Website Security

The following are some of the major cybersecurity features you must ensure on your website:

1. Implement 2-factor Authentication

Does not matter how frustrating it may sound. As long as you are keeping your customer’s data secure, every security method is fine.

Employing 2-factor authentication may make your customers a bit agitated. They first enter the login credentials and then enter the OTP received on their number to decrease security breaches and hacks drastically.

So, employ the process and safeguard your customer accounts.

2. Get HTTPs And SSL Certification

To obtain HTTPS authentication businesses need an SSL certificate to be installed on a website. Before installation, you need to buy an SSL certificate. This is because it encrypts the data communication between the server and the client.

Then, it passes the data over a secure network through cryptographic functions (symmetric & asymmetric). This keeps cybercriminals from intercepting the communication.

Out of all the SSL certificates, the EV SSL certificates require a user to undergo a unique validation process to verify his credibility through his name, ID, address, and more.

Thus, get an EV SSL to secure your Ecommerce website and obtain the highest validation level.

3. Comply With PCI-DSS Guidelines For A Secure Payment Gateway System

PCI-DSS or Payment Card Industry – Data Security Standard is a body that governs a website’s right to maintain an online payment transaction system.

If you are a website that sees over six million transactions every year, you must be level 1 compliant. However, if your transactions range from 20,000 per year, you are safe as a level 4 client of PCI-DSS.

The compliance helps you to secure your payment gateway system. Also, it allows you to use a third-party app to accept payments and make refunds on your behalf.

4. Use A VPN As A Night Watchman

When you use public networks such as Wi-Fis to access the site, it is better to use a VPN (Virtual Private Network) to watch your back and restrict other connections to manipulate the ongoing connection between the server and the client.

Without a VPN, hackers can easily manipulate the payment transaction and hack credit and debit card details.

VPN will secure your customers’ payment transactions even on Wi-Fi and keep their sensitive data as safe as houses.

5. Restrict Malicious Bots Using reCAPTCHA

The reCAPTCHA method is extremely effective in keeping hackers at bay. Basically, ReCAPTCHA generates random questions that a bot cannot answer.

There are plenty of malicious bots lurking around the internet in hopes of finding an ideal prey for cybercriminals.

When they get access to your account, malicious bots can steal information, leak it, or even bring your site down.

ReCAPTCHA adds an extensive layer of security that is impenetrable for a code or a bot.

It restricts bad guys’ entrance by protecting login pages, signup pages, contact form pages, form submission pages, payment gateway pages, etc.

6. Start Using A Reliable Content Management System (CMS)

Choosing the right CMS is important for businesses to determine whether an eCommerce website will stay safe.

Mediocre CMSs are a big risk to have. They might help you save a few bucks, but you will always be vulnerable to theft.

But, CMSs like WordPress and Joomla have renounced entities having customer bases in millions.

Moreover, they are regular in updating security patches and always stay a step ahead of the bad guys.

The only thing you need to do is keep them updated.

7. Do Not Use Unsolicited Extensions And Plugins

Plugins and extensions are necessary to enhance your website’s reach. They allow you access to multiple tools and features on the internet.

However, not all plugins are safe to install. These days, due to rising cybercrimes, you must be aware of what you’re installing or adding.

Cybercriminals can engrave malicious codes in the plugins, and when a user installs it, they get access to his site.

Before installing any plugin, make sure that its source is known. Check for its reviews and ratings across the internet.

Also, check its performance reports and badges for further inquiry and self-satisfaction.

8. Perform Audits For Site Security

Site security auditing does not interest a lot of merchants, but it is essential for their survival.

Site security auditing includes checking whether the anti-virus is working appropriately and whether security protocols are repelling attacks or not.

As a merchant, you must initiate site auditing from time to time. It will help you prevent attacks and fix bugs and technical glitches.

If detected early, some security issues can be repelled; otherwise, they may harm the website if they stay for longer periods.

So, keep auditing your website at regular intervals of time.

9. Install A Firewall In Your Web Application

If you own a web application, the firewall can benefit you immensely.

Web Application Firewall or WAF protects the website or web app by analyzing the traffic between the application and the internet.

A firewall protects the user data of the application from XSS (cross-site scripting), SQL injection, cross-site request forgery, etc.

A firewall is the need of the hour to suffice the mounting cyberattacks and help sustain the business.

10. Perform Data-Backup Regularly

In today’s tech world, data is more important than cash in your wallet. Here, you can earn cash again. However, once you lose data, you cannot retrieve them in the same proportion.

For businesses, data is their lifeline. They thrive on data and channel their operations accordingly.

Since it is immensely important, protecting it is quite a task for businesses as cybercriminals are always on the lookout for data.

The best way to protect your data is by creating a copy of it and saving it on the cloud.

Cloud allows you to access your data anywhere at any time, making it extremely reliable.

11. Regular Software Updates

Regular software updates are crucial for e-commerce website security since they come with patches that deal with vulnerabilities. Additionally, since developers always research and improve cybersecurity, new updates let you access the latest features.

In fact, they protect your website from new threats like ransomware. Also, it offers protection against data breach attempts. Moreover, software updates also let your website meet the compliance requirements of the e-commerce industry.

Furthermore, it also helps in improving the overall performance of your e-commerce website.

12. Strong Password Policies

Firstly, if there is a strong password policy, cyber criminals will not gain unauthorized access to the website.

As a result, you can also prevent financial losses that may happen to your business. Moreover, you can also save your business from reputational damage.

Generally, cybercriminals and hackers use weak passwords to penetrate networks. Thereby, they stop your business’s critical processes. Hence, with a strong password policy, you can ensure e-commerce website security.

13. Use A Secure Hosting Environment

A secure hosting environment protects your e-commerce website from various security threats. These include hacking, data breaches, malware, etc.

Apart from that, it also helps to maintain your site’s integrity. Also, it helps you to protect sensitive information like passwords and credit card numbers. Additionally, it also offers protection against DDoS attacks

Moreover, site downtime negatively affects your search engine ranking. Here, a secure hosting environment can help you a lot.

14. Focus On User Education And Training

If you invest in user education and training, you can help them respond to cybersecurity threats. Basically, your users will learn to identify and respond to threats such as phishing, social engineering, and malicious attachments.

Thereby, you can reduce the likelihood of cyberattacks that can compromise your e-commerce website security. As a result, you will gain more trust from your users and customers.

Final Thoughts

eCommerce is booming every day. New ways of marketing, selling, and attracting are in place to make life convenient for customers.

On the hind side, hackers also build new ways to capture as much data as possible. Basically, they employ bots and bugs to do the dirty work. Bots can enter your website and steal customer data, whereas bugs can get attached to plugins and gain access once you install them.

Keeping track of what you are installing, where you are visiting, and who you are allowing access to is of paramount importance. However, everything can get simple if you follow these fourteen steps. This way, you can frame a robust website security system.

Do you have more recommendations on how to ensure e-commerce website security? Please share your ideas and opinions in the comments section below.

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Soumava Goswami

A passionate writer and an avid reader, Soumava is academically inclined and loves writing on topics requiring deep research. Having 3+ years of experience, Soumava also loves writing blogs in other domains, including digital marketing, business, technology, travel, and sports.

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Common IT Security Risks in the Workplace

When it comes to your business, it is important to recognize some of the highest security risks that are present. Your security needs to be a top priority. To run your business, you will collect a lot of information about customers and even other businesses you work with. If a data breach happens, you could end up with a huge loss in reputation and other issues. There are a number of big IT security risks that can show up in the workplace. Recognizing these and finding ways to prevent them can keep that data safe. Some of the common IT security risks that can happen in the workplace include: 1. Insider Threats According to one study, about 57% of the recorded data breaches were not done by outside attackers. Instead, these were done by a threat that is inside the organization. And often this is not because someone is being malicious within the company. Negligent employees who click on the wrong link or give off information carelessly were often the cause. One of the top causes of a data breach still remains human error. Companies need to maintain focus on the inside as much as the outside to ensure data stays safe. However, it is sometimes hard to detect an insider threat. In addition to watching for these insider threats, a company needs to invest in the right training for its employees. Since most of this issue comes from negligence or carelessness, rather than malicious intent, things like security awareness training may help more than anything. 2. Social Engineering Another threat to watch out for is something known as social engineering. It can affect companies as much as it will affect individuals. Humans are susceptible to manipulation, which is why many attackers will use a variety of psychological tricks to get what they want. With social engineering, the right protection software or looking for different indicators of compromise will not be enough. It is hard to really predict human behavior all the time. All it takes is for one person to click one lucrative offer that is too good to be true, and your company has to deal with a data breach. What makes it even worse is that malicious attackers can easily find new ways to trick individuals to give up private data or granting access to critical areas. There are many different types of social engineering attacks that can be used including: Spear phishing Whaling Baiting Pretexting Tailgating Scareware Vishing Since this issue can exploit the basics of human behavior, it is sometimes hard to find the best way to combat it. Even tech-savvy users have fallen victim in the past from some of these. Educating your employees about these attacks and updating your training procedures is one of the best ways to help. 3. Ransomware Another thing to be careful about is ransomware. This can be a scary type of tactic that will make even the best in IT have to do a lot of work to prevent and fix it. Basically, this is when a hacker is able to get ahold of private or sensitive information and they demand a ransom to get the information returned. Sometimes the hacker just has the information, other times they will choose to freeze up a whole system and make it impossible to use. Even when. You agree to pay the ransom, there is little chance that the data will be returned and that the hacker will leave you alone in the future. Ransomware is simply a type of malware that can infect a network or a computer. It then encrypts the files or finds another way to deny others access to them before demanding some kind of ransom in the process. Usually, the malware will not delete the files. They will be present on the network, but without the decryption key, no one can access them. There are a lot of threats that come with this kind of attack, such as the permanent deletion of the files. But whether you pay or not, the hacker is already on the system and is the one in control the whole time. There are a few things you can do to prevent this security threat. First, teach your employees about how it works and how to not open suspicious files or attachments in their emails. This can help keep the chance of ransomware off the computer. Backing up your data and keeping records off the main part is a good idea too. This will allow you to start over with the information you need, without having to play the games, and most often lose, with the hacker. 4. Consider a Cybersecurity Audit If you are worried about some of the security risks that show up in the workplace, it may be a good idea to do a full audit of your system. A cybersecurity audit allows a professional to take a look at your network and the way it is used to determine whether there are any weaknesses that could increase your risk of an attack. Getting this audit done is one of the best ways to see where your security is right now. When it is done you should have a complete report about what is working and what is not when it comes to your network. Expect there to be things wrong with the audit. This is just a chance to fix them. When the audit is done, take some time to go through all the different recommendations and suggestions and find ways to improve your network security. Even small steps in the right direction make it less likely someone will get onto the system who should not be there. 5. Keeping Your Network Safe There are a number of IT security risks that you need to be careful about when it comes to the workplace. Planning ahead, recognizing some of these issues, and completing a cybersecurity audit can help you get the right level of security you need. Read Also: Everything You Need To Know About PKI In Cybersecurity How To Make Sure You Get The Best Service From Your IT Supplier A Few Things You Should Know Before Finalizing Managed It Services

Top Tips on How You Can Keep Farmland Safe

If you have your own farm, you will find that it can be difficult to keep it safe as there will be so many things that you need to keep on top of. With so many things to keep on top of, safety should be the main priority. To keep your farmland safe, we will discuss some top tips to keep in mind so, make sure you keep on reading to find out some more information. Keep Gates Locked One of the easiest ways that you can keep your farmland safe is by making sure that you keep gates locked at all times. It is very important to make sure gates are locked on the farm and this is because it will keep trespassers out and, will keep animals in and stop them from wandering off and getting harmed or lost. As well as gates and pens, it is important to lock doors to sheds and storage around the farm. Security Cameras When it comes to keeping your farmland safe, one of the first ways that you can do this is by making sure you install security cameras around your farm. This is because it will allow you to keep an eye over all your land at the one time. If there are any problems then, you will be able to check the security camera systems and see if they can help you solve the problems you are having. Electric Fencing If you are looking for another way to keep your farmland safe then, electric fencing is a great option for you. This is because when you have electric fencing it can keep people out of your land and prevent them from climbing fences which makes it more secure than other types of fencing. Electric fencing can also be very off-putting to trespassers, so this is something to consider. Keep an Eye on Your Crops When running a farm, you will need to make sure your crops are kept safe and tended to and this is because these are how you will make your money. If your crops aren’t kept safe then, they will not grow properly which means that there would be a shortage for people to buy. To make sure crops are kept safe you should make sure there is fencing to keep bigger wildlife animals away and that you can find ways to keep bugs and pests away from your crops. Keep Your Farmland Safe There are a lot of things that you will need to do if you are looking for ways to keep your farmland safe and you need to consider all of these. Think about investing in electric fencing, keeping an eye on your crops, and ensuring that everything is secure at all times. Hopefully, you’ll understand how to do this more effectively over time. Protect your farm and any of the animals or crops you have on it. Read also: How to select a weed wacker Growing a business in the agricultural sector Centipede Grass Seed – Benefits, Types, Consequences, Time-lapse, Maintenance [Full Guide]

4 Ways To Address Privacy Concerns Around Customer Data

A single data breach can expose tens of millions of customers to spam, scams, identity theft, fraud, and more. It’s also a quick, easy way to destroy your brand reputation and lose a massive chunk of your customer base. In the worst-case scenario, you could end up paying millions of dollars in fines. If serious enough, your team members or executives could even face some jail time. But customer data still needs to be kept safe and private, even when the risks are far less grand in scale. Simply leaking your customers’ email addresses and exposing them to junk mail can erode their trust in you. To protect your customers and assuage any customer concerns, always handle their data with care. Here are a few important ways to protect data, limit the risks, and put your customers at ease. 1. Use Zero Party Data Perhaps the best way to put customers at ease about their data is to give them more control over what you know. Letting them decide what they share with you — and don’t — can protect their privacy and boost your brand reputation. Giving customers a chance to consent or opt out of sharing first-party data when they visit your site or app is a nice touch. But if you really want to put your customers in the data driver's seat, zero party data is the way to go. With zero-party data, your customers and prospects respond to surveys, polls, questionnaires, and more. These inputs can be used to personalize their experience, or anonymized and aggregated to help your brand make data-driven decisions. Either way, when customers provide this data, they usually expect some kind of user benefit. A personalized product recommendation, useful content, or a customized landing page are all ways to deliver that small reward. 2. Be Transparent Ideally, you should tell all of your customers exactly what you collect, what you use it for, and why. As long as you’re not up to anything nefarious (you aren’t, right?) transparency should be as simple as a brief pop-up disclaimer. In fact, transparency could help improve your credibility and customer trust in your brand. And that trust can in turn have a direct impact on your business growth and performance. It’s particularly important not to collect any extra bits of customer data you don’t need and they haven’t agreed to share. Gathering and storing extraneous data heightens the risk to your customers if there’s a breach. In some countries, regions, or industries, it could even be illegal. Besides all this, it can take up unnecessary room on servers, cloud storage, etc. To be on the safe side, always get permission from customers before collecting any kind of data. 3. Anonymize and Encrypt Some of the worst data breaches on record have also turned out to be some of the most ridiculous. Companies have accidentally leaked massive spreadsheets with customer names, addresses, passwords, and credit card data all linked together. But even anonymizing data doesn’t necessarily give customers any real protection or privacy. It’s all too easy to put two-and-two together and figure out someone’s identity. To ensure that data is truly safe, your company should always use the latest encryption methods and data protection protocols. Consult with experts about the best practices, software programs, and other tools to suit your company’s needs. Data security is not the place to cut corners, so be willing to dedicate a significant portion of your budget to protecting customers. Otherwise, you risk putting them in danger of identity theft, financial loss, reputational damage, and more. 4. Train Employees and Vet Vendors Customer data should be kept strictly confidential and only shared with employees and vendors on a need-to-know basis. Your employees need to understand how crucial it is to protect sensitive data and how exactly they need to do it. Before handling potentially sensitive data, employees should undergo appropriate screenings and training. Train them not to share details like passwords or door codes, and limit access to sensitive cabinets, rooms, or computers. Third-party vendors and contractors can be a potential cause of concern for data privacy. That’s why it’s important to carefully vet them, just as you would employees. The more you share data, the higher the risk of a breach or exposure along the way. If a vendor has access to your data, and its systems are compromised, your data could be leaked. Or, bad actors at the company you shared with could use the data in unsafe or inappropriate ways. Worst-Case Scenarios In the event that a data leak or cybersecurity event does occur, your company should have an emergency plan in place. Know what you’ll do in the event of a breach — how you’ll stop it from progressing and contain the damage. The plan should clearly indicate roles and responsibilities and include considerations for various scenarios. Many companies, universities, and government agencies have their plans publicly available online, as a resource. Whatever you do, never attempt to conceal a data breach from the media, your customers, or the public. You could end up facing fines, lawsuits, sanctions, jail time, and irrevocably brand-damaging press. Instead, own up to the breach immediately and let your customers know how you plan to handle it. In order to earn back their trust, you’ll have to prove you know how to do the right thing. Read Also: Data Security In The Cloud: Strategies For A Safe Migration Process Mining and Data Privacy – Key Points to Remember 5 Ways To Prevent Cyber Attacks

E-Commerce Website Security: Top 14 Must-Have Cybersecurity Features

Importance Of E-Commerce Website Security