How Can Master Data Management Help Your Business?

Published on: 12 November 2020 Last Updated on: 09 February 2026

We have already stepped into the digital era. And when we are talking about the digital era, we are talking about all the digital information audiences consume every day, and all the data companies collect daily. All these data fall under an umbrella term, Master Data.

Over the last couple of years, companies had a hard time managing all the data effectively. As most companies are taking the digital approach to engaging with their audiences, data has become the only source of information to understand their audiences better.

Master data is the most powerful asset of the company that helps the company make business decisions. All the collected data are categorized and pruned according to the need. Then the data are filtered out department wise.

Given how effective data has become in the modern era, Master Data Management has become an important aspect of business irrespective of any size.

The whole process deals with the need to end data monitoring. The process starts with collecting the data from the relevant sources, and then the data are categorized according to the needs—these data are then used in the business strategies.

How Can Master Data Management Help Businesses?

Master data management helps the business to come with effective strategies that can perform well in the market. Here are the benefits that you can reap after integrating Master data management in your business.

Improved Data Quality

As the MDM streamlines all the data and forces it to go through a single pipeline, it eliminates all the unnecessary data. As a result, the user can work with the current data that is of high quality. MDM acts like a database or a single source of information. This helped the business solve all the confusion that had been a part of the spreadsheet.

Reduces Cost And Time

It can be challenging for companies to manage all the data collected every day without master data management. The complexity of data management is very challenging, and it also takes up a lot of time. However, with the gartner MDM, you can leave all the work to the data management software.

Avoid Data Duplication

While you are working with the decentralized application, redundancy can be one of the major problems. This can lead to lots of confusion and can create a crisis for your business. As data-driven businesses are directly dependent on the data, it becomes necessary that you take extra care of the master data.

Increased In Data Accuracy

Data is of no use if it is not relevant to your business. MDM helps to prune out all the unnecessary data. As the discrepancies can create a ripple that can damage the business’s efficiency, it is crucial to get it right at the master data level. Once you can do this, the data accuracy will get a significant boost.

Easy Data Edits

Without the master data management tool, there is a chance that the users will record data in multiple locations. This can really affect the business in the worst ways. If that happens, then the data will remain isolated from the users and will create inconsistency issues. However, if you have MDM, any changes you make will directly reflect the respective data locations. You will not only be able to do a custom edit. But you will also be able to filter out the relevant data.

Master Data Management: A single Source Of Truth

Effective data management needs lots of hours before you can actually use the data. However, with master data management, you can easily overcome challenges like managing data manually, redundant data, and data discrepancies are solved in one go. You can break free from the cumbersome sheet, and complex data structures used to eat up lost time.

What are your thoughts on master data management? Have you ever used this method for your business? What was your experience with master data management?

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Top 10 Best Serial Entrepreneur Of All Time – 2024 Update

Most of us are accustomed to the term entrepreneur. But in case you do not know what is a serial entrepreneur is, let me define a serial entrepreneur for you. A serial entrepreneur is someone who has more than one business in their bucket. They start one business, and then if they fail, they start another one. Or, in some cases, they sell the existing business in a great deal and start another one. What Are The Characteristics Of A Serial Entrepreneur Inc. Magazine says a strong sense of optimism and a high impact threshold characterizes successful entrepreneurs. These qualities are necessary due to the high risks that they take and the long hours of launching a small company when success seems to be a mirage in the desert. They also show strong self-reliance and a desire to stay innovative. They understand that money is not everything. Entrepreneurs do not always have a guarantee of success when they open a chain of different businesses. Sometimes, just one business takes all of the focus of an entrepreneur. Top 10 Best Serial Entrepreneur Of All Time Here are the top 10 entrepreneurs of all time. Who never fails to amaze us with their new innovative business ideas. Here are the serial entrepreneur examples. 1. Anthony Mongeluzo At the age of 21, Anthony Mongeluzo started his first professional company from his parent’s house and took a step towards being a serial entrepreneur. And that is Pro Computer Services. He also had other companies when he was a teenager. He is also the CEO and President of an information technology firm in Marlton, N.J. After some time, PCS has gained regional as well as national recognition as one of the fastest-growing companies. With an annual revenue of $25 and 25 employees, PCS has offices in four states. Companies: PilotLight studios Pro Computer Services Dynamic Telecom Solutions 2. James Currier At the age of 6, James Currier started his entrepreneurial career as a worm seller, and now she is one of the best serial entrepreneurs. When he was in the 8th grade, he opened a store in his school cafeteria. By the time he graduated from Princeton University, he already had 18 little ventures in his bucket. Jiff Inc., which is well known for making HIPAA-compliant mobile software for the medical industry, is led by James Currier. He is not only the lead investor here but also the Executive Chairperson. He has also founded Palo Alto-based Ooga Labs. It helps to develop e-commerce and mobile startups along with medical software. Companies: Tickle Ooga Labs Jiff Inc 3. Ellen Thompson Ellen Thompson has experience in starting and selling companies for more than 20 years. In 1993, Thompson founded a skill-testing firm named Know It All. In 2000, Kenexa Corp. had bought more than 300,000 shares. After she founded another company named 4 Walls, she is now the CEO of the company. This company is based near Philadelphia and helps apartment owners get customers via search engine marketing and social media. The list of serial entrepreneurs will be incomplete without this name. Companies: 4 Walls. Know It All. 4. Rod Drury This New Zealand serial entrepreneur has had a fascination with computer technology since his teenage years, and he has transformed this fascination into his career. He helped found the software company Glazier Systems. In 1999, it was sold for around $7 million. He was also the founder of AfterMail, which is an email intelligence concern. In 2006, the QSFT, or Quest Software, acquired AfterMail for $15 million. At present, Drury is the director of the New Zealand Stock Exchange, the director and founder of Pacific Fibre, and lastly, the Chief Executive Officer of an online accounting portal, Xero. Companies: Pacific Fibre. AfterMail. Glazier Systems. 5. Janet Kraus Janet Kraus is the senior lecturer at the Harvard Business School and has already started and sold 2 businesses. She is the co-founder of the concierge service company Circles. With her hard work, she developed the company with a revenue of $50 million. In 2007, she sold Circles to Sodexo. Just after that, she started leading Spire. This is a high-end social media business that is related to travel. In 2010, it was sold to Perfect Escapes. He is another serial entrepreneur who finds it fascinating to start new ventures. Companies: Spire. Circles. 6. Josh Kopelman The managing director of First Round Capital, Josh Kopelman, is very fond of forming and investing in Internet companies. It has already been around two decades since he is doing this. In 1992, the Infonautics Corporation came to the public in 1996. At that time, he was attending the Wharton School at the University of Pennsylvania. Three years later, in 1999, he started Half.com, which is an online store for used music and books. But just after one year, it was acquired by eBay. He has also invested in several startups, like mint.com and StumbleUpon. Companies: TurnTide. Half.com. Infonautics. 7. Harpal Sandhu Harpal Sandhu is the Chief Executive Officer and President of Integral Development Corporation. It is a Sunnyvale, California-based company owned by this serial entrepreneur. It was 1993 when he was the co-founder of this company. This organization claims to be the only multi-sided trading network that works for foreign exchanges. Earlier, Sandhu was the president and founder of Infinity Financial Technology. In 1998, the software company SunGard Data Systems acquired Infinity Financial Technology. Companies: Integral Development Corporation Infinity Financial technology 8. Gerard Ferro It has already been more than two decades since Gerard Ferro has been setting up and running technology and health businesses. He is also the co-founder and CEO of a prescription discount business, Free For All, which is based in Marlton. Gerer Ferro also cofounded a pharmacy benefits management concern, SUNRx. He was also the chairperson and CEO of the organization. Under his leadership, this company was able to gather a revenue of $49 million in its first five years. During the late 1980s, he was also the co-founder and CEO of Simacre. Companies: SUNRx. Simcare. Free For All. 9. Oprah Winfrey Oprah Winfrey is another shining star in the sky of serial entrepreneurs. When she was in high school, he started his career in the broadcasting industry. The media empire and her group of businesses across magazine publishing, radio, and television have made her a billionaire. As per Forbes, her estimated net worth was $2.8 billion in 2018, and she is the wealthiest woman in show business. In 2011, she launched OWN or Oprah Winfrey Network. The official website of OWN claims that 70% of homes in the United States have OWN. Companies: Oprah Winfrey Network. Harpo Productions. 10. Richard Branson In 1970, when Sir Richard Branson was around 20 years old, he started a mail-order record business. After that, it was time for a record shop in London. Within a couple of years, he built a studio, where “Tubular Bells,” an instrumental by Mike Oldfield. His Virgin Group now has around 200 companies in more than 30 different countries. Branson is also famous for promoting various social causes using celebrity power and his wealth. Being a prolific blogger, he also has written a book, which is published with the name “Screw Business as Usual.” Companies: Virgin group. 11. Elon Musk Any list of entrepreneurs is incomplete without Elon Musk. He is the billionaire mind behind Tesla CEO and the richest person alive as of 2023. Musk’s first try at business was a small start-up called Zip2. It was a searchable business directory, which is an online equivalent of Yellow Pages. Four years after the establishment of Zip2 in 1995, it was sold to Compaq Computers for $307 million. Later, it was integrated into the AltaVista search engine. After the sale of Zip2, Musk moved on to build another company, x.com, which is an online payments app that was later known as PayPal. The company was sold to eBay for $1.5 billion. Highly by the success he invested in and founded SpaceX, Tesla Motors, and The Boring Company. In 2022, he bought the social media company Twitter and renamed it X. Companies: Virgin Group Conclusion They are those entrepreneurs who have never failed to come up with new ideas in case one fails or is acquired by others. They have a bucket full of new and innovative ideas to lead and build a successful career path. They are inspirations for this generation’s entrepreneurs who are willing to make their own identity. Learn More About: Mistakes Entrepreneurs Should Avoid When Using SMS Marketing Starting An Ecommerce Business: 9 Easy Tips For The New Entrepreneur 5 Ways College Prepares Young Adults To Become Successful Entrepreneurs

How to Apply for and Get Employee Retention Credit (ERC)

The Employee Retention Credit (ERC) is a tax credit that was introduced as part of the CARES Act in 2020 to help small businesses retain their employees during the COVID-19 pandemic. For wages given to qualified employees between March 13, 2020, and December 31, 2021, employers who participate in the ERC are entitled to receive a refundable tax credit of up to $5,000 per worker. The credit has since been extended and expanded under subsequent legislation, making it an important resource for small businesses that have struggled with the economic impact of the pandemic. As a small business owner, you may be wondering if you are eligible for the ERC and how to go about claiming it. This guide will walk you through the eligibility requirements, calculation, and application process for the ERC. We'll also answer some common questions about credit and provide tips for maximizing your benefit. If you're a small business owner looking for ways to retain your employees and stay afloat during these challenging times, read on to learn how the ERC can help. Eligibility Requirements The eligibility requirements for the ERC are determined by the IRS and are based on several factors, including the size of the business, the impact of the pandemic on the business, and the number of wages paid to employees during the qualifying period. Employers who had a significant drop in gross receipts compared to the same quarter in 2019 were considered eligible for assistance under the CARES Act. This condition was determined by two factors: first, whether the employer had a whole or partial suspension of activities as a result of a government order linked to COVID-19, and second, whether the firm had had a considerable decrease in gross receipts. Subsequent legislation has expanded eligibility to include employers that experienced a decline in gross receipts of at least 20% in any quarter of 2020 or 2021 compared to the same quarter in 2019, among other criteria. It is important for small businesses to carefully review the eligibility requirements for the ERC to determine if they qualify for the credit. This will help ensure that they can maximize their benefits and receive the financial support they need to retain their employees and stay afloat during these challenging times. ERC Calculation The ERC is calculated as a percentage of qualified wages paid to employees during the eligible period. The credit rate is 50% of qualified wages for the first half of 2021 and 70% of qualified wages for the second half of 2021. The maximum amount of qualified wages that can be taken into account for each employee is $10,000 per quarter, which means the maximum credit per employee is $5,000 for the full year. The maximum amount of the ERC is $5,000 per employee for the full year. This means that if an eligible employer pays qualified wages of $10,000 to an employee during the eligible period, they can claim a credit of $5,000 for that employee. To claim the ERC, eligible employers can reduce their federal employment tax deposits or request an advance payment from the IRS. If the credit exceeds the employer's federal employment tax liability, they can request a refund for the excess amount. It's important to note that employers cannot claim the ERC and the same wages for other relief programs like the Paycheck Protection Program (PPP). How To Apply For The ERC? To apply for the ERC, eligible employers can claim the credit on their federal employment tax returns, including Form 941 or Form 943, for the eligible quarters. They can also request an advance payment of the credit by filing Form 7200 with the IRS. Eligible employers should consult with their tax advisor or accountant to determine the best method for applying for credit. Documentation Required To support their claim for the ERC, eligible employers must maintain documentation that shows the number of employees and the number of qualified wages paid to them during the eligible period. The documentation should also show the impact of the pandemic on the business, such as government orders or significant declines in gross receipts. Deadline To Apply The deadline to apply for the ERC is generally three years from the date the federal employment tax return is filed or two years from the date the tax is paid, whichever is later. Eligible employers should file their employment tax returns and claim the ERC as soon as possible to maximize their benefits. It is important for small businesses to understand the application process for the ERC, including the documentation required and the deadline to apply. Conclusion The Employee Retention Credit (ERC) is a valuable financial relief option for eligible small businesses impacted by the COVID-19 pandemic. To successfully apply for and receive the ERC, small businesses must meet the eligibility requirements, understand how to calculate the credit, and follow the application process, including providing the necessary documentation. The ERC can provide small businesses with much-needed financial support to retain their employees and sustain their operations during these challenging times. It is important for eligible businesses to take advantage of this program and consult with their tax advisor or accountant for guidance on how to maximize their benefits. By following the guidelines outlined in this guide on how to apply for and get the Employee Retention Credit (ERC) for small businesses, eligible employers can receive the necessary financial support to navigate the pandemic and emerge stronger in the future. 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4 Upgrades Every Modern Call Center Needs

During the past decade, more customers have leaned towards online shopping for both goods and services, creating new trends in customer service needs. As last year's stay-at-home mandates dictated, many organizations used remote worker integration into the workforce, including those team members functioning as customer experience agents. With both the customer and the service agent communicating from different locations, technologies have come along to provide easier workflow and accuracy for call center solutions. Here, we will look at 4 upgrades every modern call center needs. 1. Cloud Functionality: For complete integration into the normal workflow, new innovative companies have introduced call center software platforms that include cloud functionality. This is an important aspect of any digital customer service solution, as cloud storage and operations are ideal for both remote functionality and scalability. While all contact center software includes a few of the same key features, providers such as Bright Pattern are powerful cloud contact center solutions, which is distinctly ideal for mobile app use, remote use, and the option for multiple phone lines and services agents to be connected at the same time without any loss of call quality management. 2. Multiple Phone Lines: As a perfect complement to the cloud-based structure of a good call center solution, business users should take full advantage of the ability to handle high-volume with multiple phone lines. The ease of use of the platform allows service agents to perform their duties and be on-call from home, which means a rotating schedule can give your company round-the-clock customer service and quality assurance all day (and night). With a large number of phone lines and digital channels integrated into your account, someone is always available to answer phone calls from customers in need. For the best customer experiences, multiple available agents ensure faster turnaround and troubleshooting. 3. Mobile App Capability: When weighing the pros and cons of a contact center solution, one of the greatest benefits is the potential for mobile app features. This aspect works in a few different ways. As the service agent will be plugged into the call center's interface from a remote location, their own mobile app can notify them of incoming phone calls even while they are away from their post. Likewise, the most powerful contact center software will provide admin capabilities for your organization's call center manager to troubleshoot from their own mobile device. Should there be any discrepancy with the call outcome, the service agent has true "back-up" in the form of a supervisor, who can always hop onto a call for needed assistance. For the best customer experience, an on-hand call center manager can be a necessity and with a mobile app feature, both the home office and the service agent are readily available to troubleshoot any issue. 4. Live Chat Options: Although the majority of customer issues can be solved by a service agent via audible phone calls, there are customers that find the phone inconvenient. This can be the case if the customer is at work or in a public place. For that reason, another important feature that an ideal contact center solution should include is live chat functions. The top call center in the Philippines now provides this option to customers for an easier and more convenient support experience. In a bind, a customer should be able to open their mobile device app or desktop and chat with a service agent until their problem is resolved. If that service agent is working remotely, their own laptop or desktop dashboard interface should include the option for chat or text communications. Most professional contact center platforms allow the user to access customer history and sales purchases while the call is in progress. With this option in place, a remote service agent can be enabled to meet every customer inquiry or demand without having to be at a company's brick-and-mortar location. Read Also: Why Your Business Needs Call Center Tracking Top 4 Creative Team Building Ideas for a Call Center Industry This 2020 5 Major Tips to Increase Employee Engagement in a Call Centre Industry

How Can Master Data Management Help Your Business?