5 Most Common Challenges Faced By eCommerce Businesses Today

Published on: 19 November 2017 Last Updated on: 17 June 2021

Over the years, a lot has changed in eCommerce due to the continuous development of technology. Competition is tough between online-based businesses and eCommerce sites that’s why they really have to fight a hard battle to gain customers.

E-commerce giants including Amazon and eBay make it even more difficult for start-ups to flourish. But this is not always the case, even small online-based businesses can become successful online. It all begins with understanding the difficulties they may face along the run.

5 Most Common Challenges Faced By eCommerce Businesses Today

If you are considering an online business, check out these five common challenges the eCommerce business faces today.

1. Right Products are not being prioritized

Setting up an eCommerce site is fast and easy and you can run your business in a matter of days. But of course, you have to take into consideration your inventory of products and also your consumer’s needs.

To do this, you can go beyond product personalization. Learn and study purchasing trends and provide your customers better options. You can even offer a wide selection of complementary products along with personalized messages. Entice your buyers with upcoming sales or coupons that will make them interested in buying more products from your store.

2. Digital Sales Platforms are disregarded

Most e-commerce sites focus on driving traffic sales through their main websites and not tapping into other platforms. When discussing digital platforms, this means using mobile phones, tablets, and apps. Not taking advantage of other digital platforms could affect their sales and visibility.

Using digital platforms contribute to more than 70% of eCommerce total sales.Explore other digital platforms to generate more sales. If you are already utilizing these platforms, opt for more enhancements like personalized mobile apps or faster loading speed.

3. Quality Check is not always being done

E-commerce websites unite different vendors offering assorted products to consumers worldwide. Buyers purchases products online and the website deals with all the issues.

Quality checks end up noticeably essential for non-branded products like those which are custom- made. To ensure quality products, make sure to check different manufacturing stages and also it’s better to work with reputable sellers.

4. There is not enough Payment Options

It doesn’t make a difference whether an eCommerce site works locally or all around the globe.Each eCommerce site should offer various payment options. Incorporating different e-wallets to the site is important.

It helps the business gain more additional income. Nowadays, most consumers choose the COD (Cash on Delivery) method as a mode of payment. This option could be impractical but providing wide selections of payment methods can increase cash flow.

5. Poor Customer Sales Support

When the buyer receives their purchased products, the selling process doesn’t end there. Truth is, it begins right when a customer signs onto an eCommerce site. Then it continues even after the purchaser gets the item they have obtained.

Almost 50% of online consumers need access to customer support before, during and after buying a product. Personalized support may not be possible to offer in all instances however a good way to deal with queries is providing detailed FAQs and good customer support channels.

Conclusion

Numerous e-commerce businesses invest a lot of time building up a perfect catalog which leaves them insufficient time to confront previously mentioned challenges. To perform well in your online eCommerce business, you have to have access to some punchout solutions that can make your job easier and smoother. You have to take professional services from industry experts to make sure all the technical aspects of your website done properly.

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Fastest Growing Company, on Creating the Best Place to Work

Building a successful company starts with picking the best employees, and building upon the relationship through mentorship, promoting employees when appropriate, and seeking external expertise and talent as needed. Selecting employees based on their cultural fit works well, also; having everyone on the same page come Monday morning means a workplace where everyone pulls for each other, including the company and its objectives. But once the team gets built, then what? Creating and nurturing a successful business is one thing; creating the best place to work is quite another. UE.co is a Great Place To Work Certified company, where 94% of employees rate the San Diego based employer as a great place to work. The company is also dedicated to promoting the pursuit of higher education and recently announced the UE.co Community Scholarship to support innovators and leaders in the community. Here, UE.co shares strategies that companies can implement to create the best workplace. 1. Maintain a Coachable Environment: In the same way that a sports team benefits from ongoing feedback, companies, where employee coaching happens on a regular basis, endorse a highly productive environment and promote continuous improvement. And it’s not about pointing out flaws; it’s about encouraging employees to push farther, beyond their attainable limits, and encouraging them to share their ideas openly. According to Quantum Workplace, that includes being open to employee feedback to the manager, also known as 360 feedback. 2. Create Well-Defined Core Values: Embracing well-defined core values not only serves as something of a roadmap for how the company behaves in the ordinary course of business; it also sets the stage for how employees are expected to conduct themselves. Another benefit includes promoting the company’s core purpose, or it’s “why” as described in Simon Sinek’s famous TEDx talk. As an added benefit, when management leads their teams based on those distinct core values, they will attract both internal and external talent that shares those same core beliefs and values. When employees share values with their employer, they feel engaged and mission-driven, something that Fast Company identifies as critical attributes that employees considered when rating their employer in the Best Places to Work in 2019. Everyone wins. 3. Engage with Your Community: As a follow-up to how employee engagement increases when they share their company’s well-defined core values, corporate responsibility in the communities where employees spend their time outside of work further deepens that commitment. According to entrepreneur.com, engaging with and serving the community not only builds customer loyalty, but it allows employees to volunteer and to develop outside of the workplace. Getting employees on board is crucial, as is letting everyone know what the company does for the community at large. What This Means: Ultimately, creating the best place to work comes down to employee engagement. Not only does Harvard Business Review identify engaged employees as 50% more likely to exceed expectations than least-engaged employees, but companies with engaged employees outperform their peers four-fold in terms of revenue growth, 89% in terms of customer satisfaction and 54% in employee retention. The strategies outlined above by UE.co are rooted in employee engagement. Read Also: Benefits That Employees Actually Look For Finding Your Dream Career: 5 Useful Tips For You To Research About A Company Before You Apply

Cam Crawford Of CCU And Myrtle Beach, SC – Horry Councilman

Councilman Cam Crawford has done much for Horry County Council since 2017. He works hard to protect constituents' safety, facilitate business growth and keep Horry County moving forward. As an upstanding neighbor and resident, Cam’s got a lot going for him and has put a lot into the county of Horry over his career, so let’s take a closer look at some of his positions and actions. Who Is Horry City Councilman Cam Crawford? Cam is a native of Horry County and a proud Coastal Carolina University alum who strives to work on behalf of his fellow county residents in every way he can. Since 2015 he has served on Horry County Council (https://www.horrycountysc.gov/county-council) and remains active in local politics to this day. One of Cam's key issues has been making sure Myrtle Beach has enough police officers on the streets in order to maintain peace. With hundreds of thousands of tourists flocking each year to Myrtle Beach and elsewhere, peace of mind for visitors should always be possible when walking the streets or anywhere else within its boundaries. Cam has taken an interest in advocating for adequate school funding in his district - something which he feels strongly about as part of keeping communities strong and well. At Horry County Council, he has become an outspoken supporter of federal grant money received for flood mitigation. He frequently communicates to local media the importance of these funds being properly utilized; as part of keeping Horry County an attractive place to reside. Public Safety Public safety is an integral component of daily life, and Cam takes great concern in this realm as it ensures that his friends, neighbors, and people of the state of South Carolina can feel secure in their community, workplace, and daily activities - without it, you could put yourself or others at risk of serious harm or even death. Public safety concerns for any city, county, or regional jurisdiction include crime (from misdemeanors to felonies), structure fires, conflagrations, medical emergencies, mass casualty incidents, disasters, terrorism, and any number of concerns that arise - regardless of which issue arises - the goal is public safety. As said before, Cam prioritizes public safety as an integral aspect of his daily work, constantly considering ways to enhance life quality in his community and combat crime. He is an active leader in his community and has collaborated with other leaders to devise new approaches to combating crime. One such strategy involves increasing BPD foot and bike patrols in neighborhoods, making it easier for residents to work with police, and using technology, like red light cameras, to combat it. He also spearheaded the establishment of the monthly Community Police Forum, where citizens can share feedback about crimes they've seen in their neighborhood or make suggestions on how the BPD can better serve them. He made sure to meet regularly with citizens to listen to their concerns and offer solutions they could implement to deal with any problems that arose. Horry has become safer due to his public safety work. He believes that when people feel safe, they're more likely to become productive citizens who contribute positively and participate in society - particularly young people, who must learn how to be responsible citizens without engaging in illegal activity. Education Horry County boasts a sizable student population, and Councilman Cam Crawford hopes to facilitate greater interaction between these students and his City. He plans on implementing "Learn Here Earn Here", in which recent college and university graduates from nearby institutions could be offered incentives for staying local and hiring local residents; additionally, a grant program would be established specifically to encourage new start-up businesses founded by residents in Horry County. Cam is actively engaged with many local organizations as the leader of a community action agency, such as the Covington Business Association, St. Tammany Chamber of Commerce, Maritime Pilots Institute, and the City of Covington's Mayor's Council on Healthy Lifestyles. In addition to serving on Leadership St. Tammany Board as well as FBI Citizens Academy membership. Transportation Councilman Cam Crawford has worked hard as part of the Horry County Transportation Authority Board on several transportation initiatives, such as creating a bike path from downtown to Horry-Georgetown Technical College and to the beach. He spearheads Project CART, offering free rides to medical appointments and services throughout the county. He serves as co-chair of the County's Strategic Economic Plan and actively engages in economic development, business retention, and transportation projects across the region. Proud of serving his community he lives in District B with his wife and five children; is currently chairing two Council Committees Public Safety & Economic Development as well as Chamber of Commerce membership among numerous others. Economic Development Cam strongly believes economic development is one of the best strategies for revitalizing an area's economy, something obviously very important to South Carolina as a whole. Not only that, but Cam Crawford Horry Councilman takes great pride in serving his community and works to bring new businesses, jobs, and opportunities to the entire country. His interest in this field stems from both his education at Coastal Carolina University and his experience running local businesses. Furthermore, he hopes to improve programs designed to reintegrate former prisoners back into society. This is especially important as the inmate populations across the United States continue to climb amid economic uncertainties. Wildlife Horry Councilman Cam Crawford has dedicated his life to serving his home community of Horry County through public service and local politics. He wishes for its continual growth and development into the future. Horry County is very lucky to have him as their representative, who has done an exceptional job as a public servant and worked hard towards making their community safe and healthy for its inhabitants. He strongly advocates for using No-Kill as an approach to solving shelter issues at Horry County's shelter, saving taxpayers’ money while simultaneously saving healthy animals in its care. Cam takes an active role in safeguarding wildlife in his area, holding seminars about alligator living conditions as well as informing citizens on local laws and regulations applicable to such creatures. Read Also: How to Register Your Company in China Fast How To Grow Your Hospice Business In 5 Easy Steps How You Can Invest In Your Small Business

How a Virtual Assistant Is Beneficial to Businesses

Are you trying to scale your business, but don’t have the proper help? Or on the flip side, are you scaling too quickly without the proper infrastructure in place? Adding a virtual assistant to your team can be a better answer to your scaling issues by taking administrative tasks off your plate, saving on operational costs, and much more. Let’s take a deeper look at how virtual assistants are beneficial to businesses. Remove Yourself From Admin Tasks While administrative tasks are crucial and inevitable in your business, they can also easily be taken over by a qualified virtual assistant. As a business owner or department manager, your time should be spent on the most important aspects of the business. Allowing a VA to take over mundane, repetitive tasks will let you focus on scaling your business, building up your marketing efforts, improving processes, and maintaining quality output. Virtual assistants can take over tasks like scheduling meetings, data entry, bookkeeping, customer service, and monitoring your email inbox. Save on Operational Costs Hiring a virtual assistant means you won’t have to worry about providing equipment or finding available office space for them, which saves on your operational costs. VAs also only get paid when they are working on an assigned task, which means you can hire one on a part-time basis or a few times a week — whichever you think is necessary for your business. Hiring a virtual assistant will also save you money because you won’t have to pay an employee a full-time salary, which includes all the benefits that come with that position, like additional taxes, PTO, benefits, and severance pay. Increased Scalability Adding a virtual assistant to your team of experts allows you to scale your operations with fewer potential risks. Rather than hiring full-time employees, you can hire virtual assistants to test out the processes you built out after removing yourself from the day-to-day tasks. Having a new set of eyes on your operations and processes will help you refine them and note where issues occur. While you might think you have things running smoothly, a virtual assistant can help spot inefficiencies. By using a virtual assistant to increase scalability, you can manage your volume of output based on demand. Then, the money you save on hiring employees can be reinvested into your business. Adding Skilled Professionals Adding a virtual assistant to your staff also means you can choose to hire someone with a unique specialization that your company lacks. For instance, virtual assistants commonly have specialized skills in the areas of customer service, tech, lead generation, marketing, and administration. You have the freedom to hire someone based on the skills you want in your assistant. Hiring someone who is specialized in the right field allows you to rest easy knowing that whatever task you give them will be handled without error — or at least, very limited errors. You can also teach your virtual assistant the skills they need to accomplish their task, as they are usually fast learners who are used to jumping right into an organization. How To Train A Virtual Assistant Better! Since you won’t be able to train them on location (because most of them will be working remotely) Training a virtual assistant (VA) can be tricky, especially since they’re not right there in your office. But with the right approach, you can still get them up to speed and make sure they’re on point with what your business needs. Here’s how you can do it: Set Clear Expectations First, it’s important to communicate what you want clearly. Ensure that you outline the tasks you need your VA to handle, the standards you expect, and any specific workflows they should follow. Start with giving them a detailed job description and a list of tools or software they’ll need to use. This way, they’ll have a better understanding of their role, and it reduces the chances of things getting lost in translation. Provide Comprehensive Training Resources To make sure your VA can handle their responsibilities, you should offer them some solid training resources. This could be things like video tutorials, written guides, or maybe even access to online courses that are relevant to what they’ll be doing. Screen recording software can be super helpful here. For starters, it lets you create step-by-step guides that show them exactly how your processes work. Trust me, this visual approach is a lifesaver, especially for more complicated stuff. Use Project Management Tools The pandemic did give us a plethora of project management tools. So, why not take advantage of these tools, to organize the tasks better. Project management tools like Asana, Trello, or Monday.com are great for keeping track of what your VA is up to. They let you assign tasks, set deadlines, and check in on progress to make sure everything’s moving along as it should. Plus, they give you a place to communicate, where you can leave feedback or ask for updates whenever you need them. Regular Check-Ins Having regular check-ins with your VA is key to keeping everything running smoothly. Set up weekly or bi-weekly meetings to go over what they’ve done, talk through any issues, and give feedback. These meetings also give you a chance to tweak their workload or responsibilities if needed. Hire Your Virtual Assistant Today Ultimately, hiring a virtual assistant will make your life easier while growing your business. You can bring on new talent to save on operating costs, increase your team’s knowledge base and skillset, and remove yourself from mundane day-to-day tasks. Hiring a virtual assistant will allow you to focus on improving your process so you can quickly scale your business. Read Also: Alexa Voice Assistant: Why It Succeeds Where Others Fall Balancing the Books with Outsourcing – Virtual Receptionists

5 Most Common Challenges Faced By eCommerce Businesses Today

5 Most Common Challenges Faced By eCommerce Businesses Today

1. Right Products are not being prioritized

2. Digital Sales Platforms are disregarded

3. Quality Check is not always being done

4. There is not enough Payment Options

5. Poor Customer Sales Support

Conclusion

Best Office Design Trends for 2018

5 Ways To Reduce The Packaging Cost In Your Business

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Technologies For Creating A Startup Idea

How to Download Facebook Videos on Android?

7 Rules of Effective Ecommerce Web Design

The 10 WordPress Plugins Every Sucessful Blogger Uses

Follow Us

Recent

Why Is AnalyzingMarket Com Becoming The Next Big Business Weapon In 2026 And Beyond?

Discover The Melodic Journey Of James Tonic, A Talented Musician

From Data to Decisions: Coaching Remote Workers with Precision

What Are The Top 5 Reasons To Open A 0-Balance Account Online?

Related

Fastest Growing Company, on Creating the Best Place to Work

Cam Crawford Of CCU And Myrtle Beach, SC – Horry Councilman

How a Virtual Assistant Is Beneficial to Businesses

5 Most Common Challenges Faced By eCommerce Businesses Today

5 Most Common Challenges Faced By eCommerce Businesses Today

1. Right Products are not being prioritized

2. Digital Sales Platforms are disregarded

3. Quality Check is not always being done

4. There is not enough Payment Options

5. Poor Customer Sales Support

Conclusion

Share this Article

Best Office Design Trends for 2018

5 Ways To Reduce The Packaging Cost In Your Business

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related