Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Published on: 04 November 2020 Last Updated on: 30 October 2024

Every new online store comes with subpar sales, at least in the beginning. While this may make you want to give up, remember that there’s still a chance for you to generate more sales and earn more money.

All you need to do is seek the help of an e-commerce expert like Matthew Lepre. With his years of industry experience as seen in tons of Matthew Lepre reviews, he can help you perform the following tips that can help boost your sales:

Be Visual

A picture paints a thousand words. This is especially true when it comes to online selling.

Since the client cannot see or touch the product for himself, he needs to have a good visual reference. You can provide this through captivating photos.

While you may not be a photography expert, you can still come up with pro-grade images.

First, use a good backdrop – a plain white one would do. Next, mind the lighting when you take a picture. For this, you can use softbox lighting.

There are several more things to consider, so make sure to refer to these photography tips for beginners.

Enhance Communication

E-commerce experts believe in good communication, something you can promote with a live chat feature.

This can be a chat screen that automatically pops up on your site. You also have the option for a more subtle clickable button.

So, what makes live chat good for the business? For one, it addresses the issue of urgency.

Some of your clients may have concerns regarding specific products. With live chat, you can answer them right away, and this swiftness might be the push they need for the purchase.

With 77% of customers refusing to buy from a store with no live chat features, it’s essential to have this feature installed right away.

Ease the Checkout Process

Clients go online shopping because of the fuss-free experience. As such, you stand to lose several customers when you complicate the buying process.

A lot depends on the UI, UX, and hosting when it comes to easing and accelerating the speed of checking out. Using a Magento Hosting helps in improving the speed of the experience and allows the final payments to be made in a fraction of seconds. This helps in improving the overall user experience.

Because of this, e-commerce experts recommend easing the checkout process. This can be done by offering a guest checkout option. That way, eager buyers don’t have to fill out several forms to complete their purchase.

Simplifying the process should not be limited to guests, though, as you need to deliver the same service to your existing subscribers.

One way to hasten the checkout process is to reduce unnecessary form fields. You can do this by having a tick box that allows the program to use the shipping address for the billing address.

Adding a progress bar is a worthwhile consideration as well. With this, the clients are informed of all the steps they have to take to finish the purchase.

Improve Client Trust

Trust is the foundation of relationships – whether personal or business. This is why gaining your clients’ trust is vital if you want to continue transacting with them. Fortunately for you, an e-commerce expert can help you promote trust through every part of the funnel.

The best way to do so is through social proof, that is, adding customer reviews to your product pages.

Apart from the product description, the review is another aspect where clients base their decisions. If the product comes with many rave reviews, the buyer will be more convinced to click the checkout button.

It’s also important to show your badge of honor for payment security. Remember, identity theft is not an issue to be taken lightly. It affects approximately 14 million individuals or 1 out of 15 people.

With the many payment badges available, it’s best to use those that generate the most trust. So far, the most popular seals include:

PayPal
Verisign
McAfee
Truste
Better Business Bureau

Apart from showing these badges, putting in client testimonials will help boost sales, too. Like reviews, this can help assure your clients that they’re making a safe purchase decision. If many others have bought from you securely, why shouldn’t they?

Utilize Email Marketing

Many people believe that email marketing is dead, but e-commerce experts are quick to point out how mistaken they are. You get to earn as much as $42 in ROI for every $1 you spend on email marketing.

You can capitalize on email marketing in several ways. If you don’t have a list yet, you need to do a promotional bit to collect email addresses. For example, you can give discounts or a free shipping coupon in exchange for newsletter signup.

Now that you have a couple of emails under your belt, you can use them to boost your sales. One technique that e-commerce experts recommend is cross-selling. This is where you promote products that are related to or complementary to the client’s purchased items.

Another way to boost sales is to send promotional deals during hot dates, like Valentine’s Day, Thanksgiving, and Christmas. Make sure to appeal to the client’s fear of missing out by offering limited-time offers such as one-day sales or flash sales.

Launch Paid Ads

The term ‘paid’ may make you queasy, mostly if you have already spent a great deal establishing your online store. That said, this should make you consider paid ads even more.

Despite its name, paid ads are cost-effective ways of generating sales. And you don’t have to necessarily spend a lot to get started. You can test the waters for as low as $50.

An e-commerce expert can also help you gain a clear understanding of your target audience. This will help you hone in on the group that’s more likely to buy your products. That way, you gain the best value for your money.

An e-commerce expert can also help you run multiple campaigns with different ad variations. According to Matthew Lepre reviews, this is important because social media channels help generate the most leads.

More importantly, an expert can also help you monitor and interpret the metrics that come with the ads. That way, you get to focus on the campaigns that bring the most revenue.

Optimize Your Website

To grow your sales, it’s essential to optimize your website’s loading speed and uptime. If your website doesn’t load quickly there’s a high chance that the visitors may bounce away without even checking your products or services.

Your expert may recommend using reliable Magento hosting solutions that can help boost the loading speed of your e-commerce website. Additionally, the web hosting provider also determines the uptime of your website. The expert will help you find a host who has minimal downtime to ensure that your website remains online all the time.

E-commerce experts can help you boost your sales. With the many benefits they can bring to your business, it’s high time that you contacted one today.

Read Also:

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

7 Ways Technology Can Help in Customer Management and Sales

We are living in an increasingly connected world. Thanks to the internet, we are able to access more information than ever before. This new connected world that we are living in has coincided with a true explosion in technological innovation. In order to succeed with your business, you need to fully embrace the way that this new world works. With that being said, there are many ways that you can approach working with your potential customers in order to maximize sales and benefits. Today, we are going to outline a handful of different approaches that you can take in order to handle both your sales experience and how you manage your customers. Improve Sales & Customer Management With Technology: If you are operating a business and you don’t rely on technology in order to find new leads or handle customers, you are likely falling behind the rest of the pack. We are no longer living in a ‘technology optional’ world, so you are going to have to shift your approach in order to continue finding success. Fortunately, technology like ringless voicemail is as accessible as ever and even easier to integrate into the way that we approach our work. From customer management to cultivating sales, here are seven ways that technology can help you out today. 1. Compile Big Data: If you are a Property Agent CRM Arosoft software can help you to put all of your most important data into a single place. If you were a real estate agent back before the internet was big, you likely had to deal with several filing cabinets in order to track your data. Nowadays, CRM software can allow you to put literally countless listings and leads into one single place. Best of all? This information will be easily sortable so that you can access it whenever you need. Technology has given us all the information we will ever need and it can be yours, right at your fingertips. 2. Team Cooperation: Let's stay on track with our discussion of CRM software because you are going to need to familiarize yourself with the concept eventually. CRM solutions utilize the 'Cloud' which means that anyone on your team can access the information. If you are working on a big client, you can share and view the same information as your team members with the click of a button. Thanks to Cloud Computing, everything that you need to share can be shared wirelessly in a single second. When teams can collaborate without the hurdles of transferring data or papers, their ability to get work done will dramatically increase. On the sales side, software from Allego makes it easy to have winning conversations with prospects and clients using their conversational intelligence feature which analyzes communications. 3. Incredible Social Outreach: There are two kinds of businesses those that embrace social media and those that fall behind. If you want to increase your sales while improving the way that you interface with customers, you have to get on social media. Now, thanks to mobile technology, it is easier than ever to build your brand via websites like Instagram, Facebook, and YouTube. In fact, if you aren't actively trying to expand your brand onto social media, you are very likely wasting a massive avenue of potential income. Social media isn't just for sharing pictures of the family dog, it is here to stay. 4. Improved Client Retention: Technology has made it easier than ever to earn loyal customers and keep them by your side. Thanks to CRM technology, you'll be able to collaborate with your entire team in real-time to give your clients the attention that they deserve. With your cloud-based CRM software, you'll be able to keep track of important client information while making important notes when they are required. When you can deliver to your clients the exact kind of attention that they need, when they need it, you'll be able to keep them around. 5. Curated Customer Management: If you are working with a customer in order to sell their home, it helps to have all of their requirements accessible with the click of a button, right? CRM software allows you to sort your clients into their own specific cards. These cards can be made up of annotated details that explain everything that your customer wants out of their house sale. You'll be able to keep track of their demands, your interactions, and the history of your work together. This analytical tool is convenient for both you and your customer. When you are both able to stay on the same page, work seems to fly by! 6. Access Via Mobile Technology: We are at a point in time when mobile technology has become a platform unto itself. Thanks to the prevalence of mobile phones, tablets, and laptops it is now easier than ever to stay connected with your customers. Whether you want to get a meeting in while on the road or you want to manage a client from the runway, your mobile devices can help you to make that happen. It's easier than ever to stay plugged into your work no matter where you are. 7. Happier & More Effective Staff: Finally, technology is making it easier to keep your staff content. Everyone knows that the best way to give your customers the care that they deserve is to put happy employees in a position to succeed. Thanks to CRM software, your employees will be able to stay engaged and up-to-date on all the information that they need in order to succeed in their position. As a result, your staff will be much happier at the end of the day. The ease-of-access that CRM software provides means that team members never have to be frustrated or upset due to being incapable of finding the right information for their job. Technology has been a game changer for businesses looking to manage clients and improve their sales. If you decide to take the next step by adopting CRM software, your business will immediately begin to see the benefits. CRM software partnered up with a positive mindset can lead to great success! Read Also: Who Are The Best Software Vendors Out There? Importance Of Flexibility With Business Technology Top 10 Features To Have In Marketing Automation Platforms 4 Simple And Cheap Methods To Attract More Customers For Your Small Business

Essentials For Digital Marketing

If you’re starting your own business in digital marketing; congratulations! Digital marketing is in and has a lot of potential in the job market. It is very lucrative for young entrepreneurs who are changing the way the world looks are business. There is a vast number of digital marketing jobs and career opportunities in the future. Having been born into an era of technology, Generation Z has a natural affinity toward technology and computers. It doesn’t hurt to be equipped with the knowledge and even though you may have talent, it is important to enhance it with learned skills. Now, apart from talent what do you need to have a successful digital marketing business? Read on to know more. Know your target audience: For any marketing strategy, it is very important to know who you’re targeting. You have to segregate consumers according to their economic status, age, sex, and location. A local company targeting another city won’t get much business so it’s of no use. Besides the digital market is not exactly cheap so you have to narrow down your options to the demographics that will get you the most business. Teenagers won’t buy diapers, and a strategy that is targeting this age group will fail. If you are a digital marketing firm or a single entrepreneur, ensure that you thoroughly study the market as well as the client product and service. You need to have thorough knowledge to be able to empathize with consumers Decide location: After setting the demographics, analyze the locations where the advertisements may be relevant. Some products can be shipped across cities. In such cases, you can target any location that has not been targeted by your competitors yet. Unless you’ve got great content and a great marketing team, play safe with the location. A lot of investment goes into digital marketing and unless you’ve got money to burn don’t experiment recklessly. If your client ships the product across cities, you may still have to decide a relevant area to start targeting. An untapped market is always the best choice and you can market aggressively if you have the budget. Decide content for marketing: The consumer is king! For a digital marketer, content is king. With the right content and action words, you can sell any deal. Now, how do you decide what kind of content to add? It depends on the demographics. You will market brands, products, and services differently. Each of these has different methods of campaigning and so is the content. Brand marketing is different because here you’re establishing trust. You’ll target the audience with content that tells them why they should choose you. Products and services will have descriptive campaigns where you explain why the audience should spend their money on you. You can pitch the brand to a bigger audience whereas products and services will have a limited relevant audience only. Allocate budget: The next most important thing is budgeting. Now that you’ve decided upon the content and the demographics, you now need to identify the resources that will go into marketing. Do you have enough to do everything that you’ve planned? Allocate budget to each campaign according to their utility. Each campaign needs to be developed according to the content and budget available. Bear Newman from bearfoxmarketing.com says that spending more time and money on marketing will make a business more successful. Take cognizance of the platforms you’re advertising on. Platforms like Google and Facebook cost more than organic SEO practices. Which niche of digital marketing are you an expert at? Only stick to that and optimize marketing. Do competitor analysis: A very important component of digital marketing is competitor analysis. Unless you know what your competitors are up to you will not be able to build a good strategy. A good digital marketing strategy is one where you outsmart your competitors or target an area where you don’t have much competition. Analyzing the strategies that your competitors make use of is a brilliant idea. Fortunately, this is easy now because everything is visible online and you have tools that can measure competitor growth. Doing this is very important even if you are not running active campaigns to keep abreast of the trends in the industry. Analyze how they place their content and the catchy slogans they use. Remember you can learn a lot from others’ experiences too. This will give you an idea of what works and what doesn’t in the world of digital marketing. As interesting as digital marketing is, the gruel is just as much. If you want to be good at what you do, choose your information sources carefully and go through case studies for the best results. Read Also: Should You Hire A Digital Marketing Agency? Why Every Business Needs Digital Marketing Four Things Marketing And Public Relations Firms Want To Tell You

Your Ultimate Guide To Creating SMS Marketing Campaigns

Every marketer would tell you that there are reasons why text marketing continues to become a mainstay in marketing agencies. In fact, both conventional and modern companies highly rely on their efficacy when it comes to reaching out to their target audience. Because when you think about it, every person checks their text message inbox every time they receive a ping. Leveraging communication strategies like an effective SMS marketing campaign allows you to grow your brand more, target more audiences, and even build closer relationships with prospects. There are a lot of things that SMS marketing can help you with in terms of achieving business goals. But before you partake in this marketing tactic, it’s important to understand the concept behind this marketing practice. Use this guide to make successful SMS marketing campaigns. What Is SMS Marketing? It’s crucial to understand first the concept behind this old but gold marketing strategy. SMS marketing refers to a short message service you send to your customers to build relationships with them. It’s important for text marketers to communicate with their target audiences in a respectful and compliant manner. No matter what your business goals are, SMS marketing puts you one step ahead of achieving them. For instance, you can drive more leads, introduce new products, lead them to check your website, and so on. The ideas that you can do with this marketing method are limitless. Compared to email or push notification marketing, SMS marketing has several advantages. For instance, every person who receives an incoming message in their phone inbox will surely take the time to check and read them one by one. While some people might check their emails at least once a day regarding text message inboxes, people often check them as soon as they receive a message. Your message can be concise and clear with SMS marketing. There’s no need for lengthy advertising messages. With brief sentences that can take up less than 160 characters of the SMS limit, you can already deliver what you want to say to your prospects. Choosing The Right SMS Marketing Tool Now, it’s time to understand the tool to use for this marketing strategy. With the advent of technology, there is now text marketing software at your disposal. For one, you can take advantage of Drop Cowboy Ringless Voicemail service and some other brands that offer reliable text messaging as marketing services. Text message delivery depends on the tools and services you choose. Such software comes with pricing plans that fit your marketing budget and goals. Unlike any other conventional marketing promotions like print ads, TV ads, and billboards, this marketing campaign is priced reasonably better. Also, consider partnering with the best SMS marketing service provider to automate your text messages to your target recipients. How To Maximize On SMS Marketing Campaigns As mentioned, a high percentage of people open text messages every time they receive one. By sending promotional messages via SMS, you ensure your customers will read them because they will arrive directly in their inboxes. Check out these ideas in which you can maximize your SMS marketing campaigns. 1. Limited-Time Promotions You can use an SMS marketing strategy to encourage your customers to avail of coupons and discounts or even redeem incentives or gifts. Offering these incentives for a limited time makes them even more effective. Announcing that the campaign only runs on a promo period is an effective call-to-action strategy so your customers won’t miss out on such opportunities. It’s one effective strategy to get your business to high ranks. Considering SMS marketing's high open rate, it’s the most effective way to communicate time-sensitive offers with customers. As a result, you ensure your customers don't pass up a good deal. This yield win-win situations for both the customers and your brand. They get discounted rates, and you could convert your sales funnel more effectively. 2. Reminding Customers One good purpose for SMS marketing is when you could send notifications regarding the recent actions of your customers. For instance, whether they checked your website, changed passwords, or linked different payment modes, an SMS notification will be sent to inform them that the activity is successful. Sending notification messages is essential for many businesses, and they’ve realized how effective it is in retaining customers. By relaying notifications about their recent purchase or online activities, the customers will grow their trust in your brand. It could lead to continuous patronage. Also, they will feel at ease by getting reminders of how your brand is already dealing with their orders or purchases. Receiving reminders is valuable, especially for customers who are always busy with other things and obligations. Make sure your brand is always at the top of your customer's minds. It’s a job that SMS is best suited for. With SMS marketing, you can remind your customers about everything from their most recently liked products to the purchased ones that are going to arrive soon. 3. Order Updates And Confirmation An SMS is also useful for customers to receive updates regarding their orders. Once they make a purchase, a message will be sent regarding the successful transaction. It ensures peace of mind for the customer. Also, the confirmation messages sent via SMS will allow them to use them as proof or evidence regarding their purchase. If products don’t arrive as planned, they can refer to the SMS notification. 4. New Product Release And Launches SMS advertising is also useful for announcing new product releases. It’s the most cost-effective way for marketers to advertise new product launching. Without paying for the expensive talents of celebrities to promote new products, a large number of users will discover your new product offering through the message they can read in their SMS inbox. Using this method will generate buzz and interest, and you could even entice old customers to come back and check out what's new. You can also use SMS campaigns to drive traffic to your website or storefront. Thus, you can simply include a link they can visit to check your new product or any offers. 5. Send Welcome Messages Send your customer a welcome message once they subscribe to your SMS marketing campaign. Companies must start building relationships with their customers. As a result, you will be able to communicate with them right away, as they will know they have been subscribed. It also alerts them to expect a few messages from your end every now and then. There’s no need for lengthy or complex welcome messages. Sometimes short but sweet thank you message about their subscription are already enough for your customers to remember your business. 6. Customer Service Tool SMS is not limited to being a marketing tool; it’s also a customer support tool. In this era where customer service should be at the forefront of any business, SMS strategy can be used to ensure customer satisfaction. It’s imperative that your work processes are as transparent as possible, and you can achieve this by constantly sending them SMS in case necessary. After all, a text message is the easiest way to communicate with pre-sale customers and post-sale tech support. 7. Collect Customer Feedback It’s essential for businesses to receive customer feedback to determine what they are doing well and what they need to improve. And it’s something that’s being offered with SMS marketing. You can send out surveys through SMS, and customers can answer them timely and convenient. There are many ways to create survey forms for them to easily fill out. The key is to attach the link to your SMS. Another option is to ask customers to rate you using a ranking system that’s easy for them to use. 8. Announce VIP Programs By offering a VIP program, you can encourage loyalty among your subscribers and customers. If you want to make your VIP customers feel special, offer them VIP-only discounts. This sense of exclusivity allows your customers to treat your brand with more respect and value. Also, use this program for customers to gain early access to sales and other promotions. One way for them to qualify for your VIP list is to encourage them to fill out a signup link. However, since it’s VIP, make it seems more challenging for them to enter this list. The harder it feels to qualify, the more special and valued they would feel. Tips To Apply Effective SMS Marketing Strategies Applying SMS marketing strategies require effective implementations. When done right, they can produce the best outcomes for your business. Here are some tips to apply effective SMS marketing strategies for your brand: 1. Ensure That Your Customers Opted In Your customers probably already provide you with their phone numbers. However, one common courtesy is to get their approval to start receiving SMS from your brand. Mass texting them without their consent is ethically wrong and will only lead to adverse effects on the customer. Ensure to get your customer’s clear opt-in before starting to send out text message campaigns. Your website or other online channels can allow customers to opt-in to receive text messages. However, you should get a text confirmation before you send them anything. There are ways to get their opt-in consent. One is to make them reply Yes or No to your single SMS regarding SMS subscription. Another way is through your website. They can press a CTA button regarding their receiving SMS messages from your brand. When the user clicks the link in the offer, they can fill out the subscription form and enter their number so they can start receiving your SMS campaigns. 2. Take Time To Introduce Yourself A good practice is to take the time to introduce your brand in any of your SMS campaigns. Chances are your customers don’t know where the messages are coming from. Failing to include your company name or brand name on the message will only forfeit its purpose. Hence, it’s important to include your company or brand name in that short message that you’re sending. 3. Make Messages Fun And Short It’s common for people to use SMS messages to communicate with friends and family informally. Texting should remain fun in your SMS campaign in the same way as a fun communication tool between people. Be friendly and personal with customers to build trust. Use local trending words that are popular with your target audience for the time being. It ensures to catch their interest and make them read your text message completely. The maximum number of characters in an SMS message is 160. With an opt-out option and the need to identify yourself, that's not much to work with. Don't waste any characters, and go straight to the point of what you want to say. 4. Don’t Forget To Use Target Keywords To encourage users to connect with you, you should select contextually relevant keywords alongside simple messages and shortcodes. Using such keywords will allow them to easily remember anything about your brand or company. If they want to research you online, they can use the same keywords found on your SMS. 5. Give An Option For Customers To Opt Out All marketing communications should follow these standards and rules. Much like getting their buy-in, you should also give them the option to opt out and unsubscribe from your SMS campaigns. You are more likely to lose customers if you constantly text them when they do not want to hear from you. Your messages should come with the unsubscribe option, so your customers can freely opt out anytime they want. There are some viable reasons for them to do this. But it doesn’t entirely mean that they won’t be good prospects for you in the future. It’s just that not everyone prefers to get this kind of information via text. SMS open rates tend to be much higher than those for email, so you should also expect a higher unsubscribe rate. After a message is sent, unsubscribes may spike and treat it as a normal occurrence. 6. Be More Informative Than Promotional You should be extremely considerate of your buyers' inboxes since promotional SMS messages can easily be turned off. Therefore, staying informative and interactive is best, and not focusing too much on sounding sales or promotional. A good rule of thumb is to focus most of your communication on order, whether a status update or a request for feedback. Schedule your promotional messages and send them at least only twice a week at a minimum. No one wants to keep receiving promotional messages that are obvious that they want to make money from you. Conclusion You can increase engagement with your target audience by using SMS marketing. Keeping your customers' attention is easier if you market to them where they are most active. Therefore, if your target audience is always in their phone’s SMS inbox, it’s worth considering SMS marketing as part of your marketing mix. Use this guide and wait for results to reflect your bottom line soon. Read Also: Calling Out – How Telemarketing Allows You to Reach a Wider Audience How To Move Your Career In Social Media Marketing Up A Gear? Best Marketing Strategies For Lawyers In Houston

Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Be Visual

Enhance Communication

Ease the Checkout Process

Improve Client Trust

Utilize Email Marketing

Launch Paid Ads

Optimize Your Website

5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Guaranteed Ways Video Marketing Will Help Your Business Grow

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Technologies For Creating A Startup Idea

How to Download Facebook Videos on Android?

7 Rules of Effective Ecommerce Web Design

The 10 WordPress Plugins Every Sucessful Blogger Uses

Follow Us

Recent

What to Expect from Upcoming IPOs in the Next Quarter

Map Your Content Strategy: Finding Hidden Topic Opportunities

Beauty Marks On Face Meaning And Implications: A Complete Guide

Easy And Cheap Flapper Makeup Hacks: A Complete Beginners Guide

Related

7 Ways Technology Can Help in Customer Management and Sales

Essentials For Digital Marketing

Your Ultimate Guide To Creating SMS Marketing Campaigns

Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Be Visual

Enhance Communication

Ease the Checkout Process

Improve Client Trust

Utilize Email Marketing

Launch Paid Ads

Optimize Your Website

Share this Article

5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Guaranteed Ways Video Marketing Will Help Your Business Grow

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related