Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Published on: 04 November 2020 Last Updated on: 30 October 2024

Every new online store comes with subpar sales, at least in the beginning. While this may make you want to give up, remember that there’s still a chance for you to generate more sales and earn more money.

All you need to do is seek the help of an e-commerce expert like Matthew Lepre. With his years of industry experience as seen in tons of Matthew Lepre reviews, he can help you perform the following tips that can help boost your sales:

Be Visual

A picture paints a thousand words. This is especially true when it comes to online selling.

Since the client cannot see or touch the product for himself, he needs to have a good visual reference. You can provide this through captivating photos.

While you may not be a photography expert, you can still come up with pro-grade images.

First, use a good backdrop – a plain white one would do. Next, mind the lighting when you take a picture. For this, you can use softbox lighting.

There are several more things to consider, so make sure to refer to these photography tips for beginners.

Enhance Communication

E-commerce experts believe in good communication, something you can promote with a live chat feature.

This can be a chat screen that automatically pops up on your site. You also have the option for a more subtle clickable button.

So, what makes live chat good for the business? For one, it addresses the issue of urgency.

Some of your clients may have concerns regarding specific products. With live chat, you can answer them right away, and this swiftness might be the push they need for the purchase.

With 77% of customers refusing to buy from a store with no live chat features, it’s essential to have this feature installed right away.

Ease the Checkout Process

Clients go online shopping because of the fuss-free experience. As such, you stand to lose several customers when you complicate the buying process.

A lot depends on the UI, UX, and hosting when it comes to easing and accelerating the speed of checking out. Using a Magento Hosting helps in improving the speed of the experience and allows the final payments to be made in a fraction of seconds. This helps in improving the overall user experience.

Because of this, e-commerce experts recommend easing the checkout process. This can be done by offering a guest checkout option. That way, eager buyers don’t have to fill out several forms to complete their purchase.

Simplifying the process should not be limited to guests, though, as you need to deliver the same service to your existing subscribers.

One way to hasten the checkout process is to reduce unnecessary form fields. You can do this by having a tick box that allows the program to use the shipping address for the billing address.

Adding a progress bar is a worthwhile consideration as well. With this, the clients are informed of all the steps they have to take to finish the purchase.

Improve Client Trust

Trust is the foundation of relationships – whether personal or business. This is why gaining your clients’ trust is vital if you want to continue transacting with them. Fortunately for you, an e-commerce expert can help you promote trust through every part of the funnel.

The best way to do so is through social proof, that is, adding customer reviews to your product pages.

Apart from the product description, the review is another aspect where clients base their decisions. If the product comes with many rave reviews, the buyer will be more convinced to click the checkout button.

It’s also important to show your badge of honor for payment security. Remember, identity theft is not an issue to be taken lightly. It affects approximately 14 million individuals or 1 out of 15 people.

With the many payment badges available, it’s best to use those that generate the most trust. So far, the most popular seals include:

PayPal
Verisign
McAfee
Truste
Better Business Bureau

Apart from showing these badges, putting in client testimonials will help boost sales, too. Like reviews, this can help assure your clients that they’re making a safe purchase decision. If many others have bought from you securely, why shouldn’t they?

Utilize Email Marketing

Many people believe that email marketing is dead, but e-commerce experts are quick to point out how mistaken they are. You get to earn as much as $42 in ROI for every $1 you spend on email marketing.

You can capitalize on email marketing in several ways. If you don’t have a list yet, you need to do a promotional bit to collect email addresses. For example, you can give discounts or a free shipping coupon in exchange for newsletter signup.

Now that you have a couple of emails under your belt, you can use them to boost your sales. One technique that e-commerce experts recommend is cross-selling. This is where you promote products that are related to or complementary to the client’s purchased items.

Another way to boost sales is to send promotional deals during hot dates, like Valentine’s Day, Thanksgiving, and Christmas. Make sure to appeal to the client’s fear of missing out by offering limited-time offers such as one-day sales or flash sales.

Launch Paid Ads

The term ‘paid’ may make you queasy, mostly if you have already spent a great deal establishing your online store. That said, this should make you consider paid ads even more.

Despite its name, paid ads are cost-effective ways of generating sales. And you don’t have to necessarily spend a lot to get started. You can test the waters for as low as $50.

An e-commerce expert can also help you gain a clear understanding of your target audience. This will help you hone in on the group that’s more likely to buy your products. That way, you gain the best value for your money.

An e-commerce expert can also help you run multiple campaigns with different ad variations. According to Matthew Lepre reviews, this is important because social media channels help generate the most leads.

More importantly, an expert can also help you monitor and interpret the metrics that come with the ads. That way, you get to focus on the campaigns that bring the most revenue.

Optimize Your Website

To grow your sales, it’s essential to optimize your website’s loading speed and uptime. If your website doesn’t load quickly there’s a high chance that the visitors may bounce away without even checking your products or services.

Your expert may recommend using reliable Magento hosting solutions that can help boost the loading speed of your e-commerce website. Additionally, the web hosting provider also determines the uptime of your website. The expert will help you find a host who has minimal downtime to ensure that your website remains online all the time.

E-commerce experts can help you boost your sales. With the many benefits they can bring to your business, it’s high time that you contacted one today.

Read Also:

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Cold Calling Script for Successful Sales Persons

Cold calls are still of great importance even in the modern virtual world. If you are looking for business, one of the most effective sales tactics is cold calling. It is part of the outbound marketing strategy for your business and can deliver great results. A recent survey by DiscoverOrg on 1000 sampled senior executives in the IT industry reveals that 60% of them attended an event or took an appointment after receiving an unsolicited email or cold call. If you fear cold calls, then these tips will not help you to eradicate your fear. However, they will give you a more successful experience in making cold calls. Focus on the Goal Most beginners think that cold calling only deals with making the sale. However, this is not the case. It deals with getting an opportunity to make a sell. The primary reason behind making a cold call is setting an appointment for making the pitch. You can use a cold calling script to help you focus on the goal. Research Your Prospects and Market Before Making the Cold Call Your cold call has to target the right audience. Market research can help you to focus on the right audience. Gather a lot of information about the company or individual you will be calling in advance. This step will give you a significant advantage of being in a position to talk about their business and needs when you make the call. Gartner Group states that an enterprise that has an average of 100 to 500 employees will have approximately seven people making the purchase decisions. Therefore. It is critical to connecting with the right individuals if you need success in your cold calls. Leverage Contacts on Social Media to Enhance Your Chances of Connecting Statistics from Vorsight reveal that if you share a LinkedIn group with the person you are calling, you have a probability of 70% of making a successful cold call. What applies to LinkedIn can also stand to the other social media platforms. You can increase your prospects of receptiveness when you are connected with your audience in social media. Therefore, make sure that you work towards establishing of extending your presence on social media. Prepare Opening Statements for Your Call It is good to organize your thoughts before making a call as this will assist you to avoid the common mistakes while opening the conversation. Making such errors can make the individual you are calling to terminate your call. At this point, the cold calling script comes in handy. This document should act as a guide, and you don’t have to read it out. What Should Be in The Opening Statement of the Cold Call It is essential to organize your conversation on the cold call in a logical manner. You need a greeting, an introduction, reference point that talks about the prospects, advantages of your products and services, and lastly a transition to the dialogue or question. Prepare a Script for the Remaining Section of the Call Put down the benefits of your products or services and reasons that will make your prospects to buy them. Put down some of the possible objections and how you will answer them. It is easy to meander or leave something out if you don’t have a cold calling script. Once more, you will not be reading out the script when you call. The most important thing is to prepare a framework for your cold call in advance. Be ready to answer tough questions about the products and services you are selling. Forbes Insights report that 58% of potential buyers assert that sales representatives cannot adequately respond to their questions. You can get yourself out of this script by preparing an excellent cold calling script. Request for an Appointment During the Cold Call Set the appointment that you request during the conversation at a specific time. For instance, you could ask the prospect whether 11:00 a.m. would be good for him/her. You could also ask your audience whether you can meet them the following week. It is good to get your prospects committing to a meeting in your initial conversation. Don’t leave it vague because this will necessitate a second call for setting up the meeting. The phone call may never take place if you are unable to get to the prospect. Note That Gatekeepers Are Allies and Not Foes Remain polite to anyone who picks up the call or whoever guards the inner sanctum when making the cold call. Have strategies that will make the gatekeeper to come on your side. You could even ask something like ‘I am not sure whether you will be able to assist me?’ and he/she will give you the info that you require like the name of the person you need to talk to or the best time of contacting the prospects. You also need to learn the names of the gatekeeper and remain friendly during the call. Send Your Prospects Unique and Small Promotional Items to Smooth Your Way for the Cold Call This step will break the ice and make the brand to stand out from the crow. Sending out such promotional items will prepare the way for a successful cold call. A question like ‘are you the one who sends me this’ from the prospect may seem to be unnecessary or cheesy but it works well. If Possible, Do the Cold Call Late in the Afternoon or Early Morning The best time to reach the decision-maker directly is late evening or early morning. Research also reveals that Thursday is the best day for cold calls and Wednesday comes in as the second. The same research reveals that Tuesday is the worst but this can vary from one person to another. Remain Persistent 80% of new sales will come after you make the fifth contact yet most salespersons give up after making the second call. Don’t be the kind of person who gives up so easily. It is good to learn to try again if you really want to make a sale. Above all, practice, practice, and keep on practicing and you will become an expert in cold calling. You will always get better even if you find no fun in making cold calls. With constant practice, you will develop effective selling techniques. Therefore, get your script ready and the call list and begin to reach out to your phone. There are several people out there who would like to do business with you but you need to let them know about your brand first. Read Also: FinTech Is Making It Easier To Shop The World’s Biggest Sales This Is Why Social Media Is Essential In The B2B Sales Process 5 Actionable Mobile Marketing Tips That Drive Sales

Never Launch An E-commerce Platform Without Testing – Here Is Why

In simple words, without sounding too nerdy, let us try to look at what performance testing is. Performance Testing is the process of rigorously testing all the tech and digital components of an E-commerce business. This includes the desktop version of the platform and mobile app testing. The key is to look at and analyze how the entire tech and digital ecosystem operates. Especially when exposed to real-world use. Imagine hundreds of people using the E-commerce platform app at the same time. The questions that then arise are- Is the server able to handle the heavy load of all the traffic using the mobile app at the same time? Is there a lag or breakdown that any of the users are experiencing or is there a UI and UX compromise under stress? What are some of the benchmarks and standards that one should use to judge speed and whether the platform is exposing some bottlenecks? Performance Testing is more than just looking at loading page speeds. It seeks to test each aspect of the E-commerce platform and suggest the perfect optimization for the same. Important Things To Consider During Performance Testing For E-commerce: In this section, we request experts at QA Madness to help us. Specifically, to list some important things that should be considered during performance testing. 1. Testing Financial Transactions One area where things can go wrong is in financial transactions. With so many people using the same platform at the same time, testing becomes necessary. You need to test to ensure that every transaction is going through. Integrations with Payment Gateways, the ERP, and Inventory Management Software are all areas that should be covered under this software testing services. 2. Checking The Mobile App Exhaustively Mobile app testing perhaps constitutes one of the most important verticals for Performance Testing. How does the app perform? Is it SEO friendly? Is there a compromise in the graphics? These are the common issues that mobile app testing will help resolve. In addition to the app, the mobile version of the E-commerce platform’s website also needs to be tested rigorously. 3. Region-Based Testing For Different Geographies- If you are starting an e-commerce business, you are looking at a truly global audience. This is why you need to make sure that the internet protocols of the different countries are not interfering with how the customers in those countries are engaging with your platform. Changed domain URLs, IP addresses, and other rules and regulations need to be considered. 4. Data Management Testing Any successful E-commerce ecosystem is incomplete without integrated data management. For an E-commerce platform, data is the lifeblood that helps all its verticals- marketing, sales, and CRM. Performance Testing needs to ensure that the data collection, cloud storage solutions, and the final outputs are ready for systematic generation. The Three KPIs Of Performance Testing As Stated By QA Madness- While there can be multiple KPIs that software testing services can help E-commerce brands with, QA Madness states that the following are the three major ones. They refer to the same as the three ‘S’s of their Performance Testing goals. A. Speed When it comes to speed, we are referring to the speed of the website, the mobile version of the web, and the mobile application. It also includes the speed with which users are progressing from one page to another on the app and the website. The higher the speed, the better will be the user experience. This combines to deliver the best sales and revenues for an E-commerce platform. B. Scalability You do not want your website and app infrastructure to be so weak that it crashes only after a hundred visitors. You're E-commerce website and the app must go under a test for scalability to handle massive loads all at the same time. This will help you provide a fluid experience to millions of users and potential customers all at the same time without compromises. C. Stability A lot can go wrong on an E-commerce website when it is put under stress. Graphics can fall out of place and payment gateways can collapse. You never want the users to experience these problems on your platform. An E-commerce platform needs to be stable all the time, with or without load. Performance Testing seeks to build the stability of an E-commerce platform. What Do Experts Have To Say? There is no set rule as to when an E-commerce platform should go for Performance Testing. Some believe that it should be done at the early stages of development. Others believe that it should be done once the development of the platform is complete to identify the loopholes and then plug them in accordingly. No matter when you get them done, Performance Testing is essential for your E-commerce platform. If you want to create a highly optimized and result-oriented business, this is a great investment to make. If you have any other questions on software testing services or mobile app testing, feel free to ask them. Use the comments section to drop your queries. We will once again request or reach out to our friends at QA Madness to help you out. What Happens With A Lack Of Thorough Test? Not performing performance testing for an E-commerce platform can get you in a lot of trouble. Your site is live; suddenly, hundreds or thousands of people have started using it! What could possibly go wrong?- Well, without performance testing, things will go downhill really quickly. So, let’s see what could happen when not to perform performance testing. Crashes And Slowdowns If your E-commerce platform hasn’t been tested for scalability, it could easily crash when too many users try to access it. A slow website or app not only frustrates users but also drives them away. No one likes waiting for pages to load, especially when they’re trying to make a purchase. The result? A major drop in sales and a tarnished reputation. Failed Transactions Think of users wanting to purchase an item and their transactions fail. Users will not be ready to trust your platform anymore. This is why performance testing is important as it ensures that all financial transactions are smooth on your site even when there is heavy traffic. Poor User Experience Have you ever been on an app or website that lags, has images that don’t fit, or feels unresponsive? It’s not fun. The UI/UX of your platform can feel the same way without performance testing. This gives a very unprofessional impression and will make people leave your site out of frustration (high bounce rate). Increased Costs Skipping testing might appear to be a good way to keep some money in your pocket, however it will actually cost you more in the end. If your site crashes during a big sale or promotion, the time and expense of getting those issues fixed after the fact will likely be substantial. Plus, if your site is down for any longer period of time, you’ll be losing out on all that potential income. Safety Not Guaranteed! No matter what app you’re building, you’re likely going to be handling some sort of user data. Whether it’s a login and password or more sensitive financial or health information, users need to know they can trust you with that data. What About The User's Interest Finally, one of the most significant risks is losing users’ trust. If your platform crashes, slows down, or declines a transaction, for instance, and that happens to some users, they will probably never come back. Even if you fix everything afterward! When people’s trust is broken, it’s very hard to be rebuilt! Read also: The Right B2B E-Commerce Platforms to Sell Your Used Machinery Approaches for Increasing E-commerce Sales Through Inventory Reports 5 Reasons to Use Magento for Your Next Ecommerce Website

The Importance of Packaging Design in Small Business Success

As you strive to take your small business idea and make it into a reality, there will be various ways to set yourself up for success. From the creation of your product to the building of your team, there are different parts to a brand, making it for the long haul. Something to pay attention to when striving for success is the importance of packaging design. Here are a few reasons why: 1. To Make It Through Shipping When you have products that need to be shipped, packaging is really important, as you have to think about how it will arrive to the consumer. From testing ASTM F1980 to making sure it can stand the environment in shipping to materials that keep the product safe during handling, there are various components of safe shipping to pay attention to. Firstly, you’ll want to find appropriate shipping and packaging practices for the kind of products that you’ll be selling so that you can always be sure that they’ll arrive intact. 2. Aesthetics, of Course Another way that packaging design is key to your brand’s success is how it can be the perfect first impression of your business. When a product arrives at the consumer’s home or office, the first thing they’ll see is the packaging itself. This is why careful planning and even brand strategizing should go into your packaging design. The aesthetics matter more than you’d realize when it comes to putting your best foot forward in your packaging, so hire a professional to help you design the perfect product protection. 3. Sustainable Materials Something else to consider when designing your product’s packaging is that customers are looking for sustainable brands to do business with. So, as you get going with your product’s packaging design, think about what materials can work both for your product’s protection but also for the environment. The good news is that there are a lot of great sustainable packaging brands to choose from in today’s eco-conscious world, so keep this in mind as you seek the best practices for your product’s packaging 4. A Unique Way to Advertise Something else to consider as you come up with the best packaging options for your product is that your packaging can be the perfect way to advertise. Have you ever thought about how many people may see your product in one day? From the people who are delivering your product to the individuals who pass by it as it sits at a neighbour’s door, there are numerous eyes on a package, making it the perfect “billboard” space for your advertising. Why stress about getting a billboard when a package can help get your product sold just as well? From a funny quip to clear brand messaging, there are several ways to use the canvas space on a package for better marketing practices. 5. To Set Your Brand Apart As you strive to stand out from competitors, know that sustainable practices and smart messaging can help your brand stand out from the rest. It may take more planning than simply picking out products from a packaging supplier, but you can trust that consumers do sit up and take notice of the packaging. What that means is that if you want your brand to stand out as you build up your small business, don’t ignore the importance of your packaging when looking for ways to stand out from your competition. It can make a bigger impact on your target demographic than you’d imagine. 6. Good Packing Design Builds Brand Awareness It is very important to have original and recognizable packaging that will only enhance brand recognition and awareness and generate more revenue for the brand. Unique packaging creates an identity for the brand that goes a long way, like the powder blue box of Tiffany & Co. They make a lasting impact on the minds of the consumers, creating a strong recall factor. The main goal of good packing is to make the consumers think of your brand and product only by looking at the packing. And if the packaging is attractive and good, then sharing it along with the product on social media increases. This increases the brand value all over social media as well. 7. A Good Packing Design Differentiates You From the Competition Packaging is the first thing that consumers remember when they think about a brand. Such as, when you think of Victoria’s Secret, the pink bags come to mind same goes for Tiffany & Co.; the light blue box is the first thing that comes to mind. So it is important that when you are designing, the packages should be done keeping in mind the target audience of the brand. Whether they can relate to the packaging and find it good and relatable to their aesthetic or not. Guidelines to Keep in Mind Before Designing a Product Packaging There are certain things that you need to keep in mind before you start designing the packages for your brand. So follow these guidelines to know all about them. Your Audience: You need to understand the preferences, interests, and expectations of your target audience that way, your brand's brand loyalty and awareness increase by a lot. Your Brand: Your packaging must display your brand's style and personality so that your customers can identify and recall your products at first glance. If your brand is modern and sleek, a lot of people will notice it and remember it. How to protect your product: You should also think about how and from what you need to protect your product so your customers will receive it in its best condition. Some products require a material that keeps moisture and oxygen out, so using a metalized, foil or transparent barrier is necessary. Wrapping Up! Are you striving to set your brand apart from the rest or to make an impact with advertising? Turn to your packaging to achieve the goals that you have in mind. It’s more important than many businesses realize. Read More: Streamlining Your Operations: The Benefits Of Partnering With Fulfilment Companies Unpacking The Importance Of Quality Assurance In Customer Satisfaction Motivational Tips to Kick-Start Your Packing Process for the House Move

Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Be Visual

Enhance Communication

Ease the Checkout Process

Improve Client Trust

Utilize Email Marketing

Launch Paid Ads

Optimize Your Website

5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Guaranteed Ways Video Marketing Will Help Your Business Grow

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Related

Cold Calling Script for Successful Sales Persons

Never Launch An E-commerce Platform Without Testing – Here Is Why

The Importance of Packaging Design in Small Business Success

Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Be Visual

Enhance Communication

Ease the Checkout Process

Improve Client Trust

Utilize Email Marketing

Launch Paid Ads

Optimize Your Website

Share this Article

5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Guaranteed Ways Video Marketing Will Help Your Business Grow

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related