5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Published on: 09 October 2020 Last Updated on: 04 November 2024

In the past few years, brands, regardless of their shape and size have started understanding digital marketing. This means that convincing a majority of them about the advantages of digital marketing has ceased to exist in most situations.

You need to do thorough research when choosing a digital marketing agency that you need to partner with. If you are starting from scratch, you need to go via Digitech Web Design, a leading agency that can help you with everything from designing your business website to taking care of your SEO strategies and plans.

In 2020, brands are faced with a new challenge- which agency to partner with! Digital Marketing agencies are propping up left, right, and center. While everyone claims to be the best at what they do, it is for brands to be sure of their abilities.

In this article, we are going to help brands get on board the best digital marketing agencies as partners. However, before we get to the questions, brands should ask agencies, let us first look at some of the challenges of the same.

Challenges to Hiring the Best Digital Marketing Agency for your Brand

Every business is unique. It has its own sets of challenges. In terms of priority, some businesses want to concentrate on one aspect, while others look to do something else. It is important that your internet marketing agency understands your needs and requirements as a business.

Many brands feel that every digital or internet marketing agency offers the same. However, that is not the case. If you want to work with a complete 360-degree agency, you will have to shell out a premium. Therefore, it is essential to work with a skill set, which you feel would be most helpful for you at a specific time.

A creative agency will tell you that it is all about branding, logo, design, and language. An agency geared towards social media would want to focus on just that one aspect. You need to team, which amplifies your complete digital performance at all levels.

List of 5 Questions to ask your Digital Marketing Agency before you start

1. What is their area of Expertise?

It is essential that you honestly ask them about what their area of specialization at the very start is. Like we already mentioned, while some have a great social team, others might boast of a brilliant SEO team. Depending on what you want to proceed with for the next year, you need to ask them about their different verticals in the organization.

2. What are Budget and Fees?

At the end of the day, money matters. If you are looking for a highly-skilled, specialized agency, you need to shell out a good amount as retainer every month. However, if your agency helps you increase your sales and revenues multiple times, you will not feel the pinch. Try starting with a smaller agency to understand those basics and then proceed with the bigger ones.

3. What are their Credentials and Past Work Records?

Many brands feel secure when they see that an agency has handled clients in the past from their niche. While this is a great starting point, you should not let your options be limited by just this fact. If they have worked with a business of a similar nature in the past, then they are aware of all the challenges, strategies, and processes, which will be required in the case of your business.

4. What are their Marketing Inputs about your Brand?

Most agencies will ask you about your pressure or pain points and then proceed to offer solutions accordingly. You can use this to ask them about larger marketing and sales goals. This will help show you how much they are aligned with your brand. It will also demonstrate whether they understand your issues and are willing to address the same with their skills.

5. What is the Timeframe for seeing Results?

You are only working with an internet marketing agency because you want to start seeing results. There is always an expectation involved. Do not fear or feel embarrassed in communicating the same with the prospective agency. This will allow them to assess their performances and see whether they have the capability to fulfill your expectations.

The Final Word

It is essential that you proceed with these five questions before signing on an internet marketing agency. This will allow you to structure your expectations accordingly. A good digital agency can be a great asset to a brand. However, on the flip side, if you do not get the best agency, you will end up losing money.

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Never Launch An E-commerce Platform Without Testing – Here Is Why

In simple words, without sounding too nerdy, let us try to look at what performance testing is. Performance Testing is the process of rigorously testing all the tech and digital components of an E-commerce business. This includes the desktop version of the platform and mobile app testing. The key is to look at and analyze how the entire tech and digital ecosystem operates. Especially when exposed to real-world use. Imagine hundreds of people using the E-commerce platform app at the same time. The questions that then arise are- Is the server able to handle the heavy load of all the traffic using the mobile app at the same time? Is there a lag or breakdown that any of the users are experiencing or is there a UI and UX compromise under stress? What are some of the benchmarks and standards that one should use to judge speed and whether the platform is exposing some bottlenecks? Performance Testing is more than just looking at loading page speeds. It seeks to test each aspect of the E-commerce platform and suggest the perfect optimization for the same. Important Things To Consider During Performance Testing For E-commerce: In this section, we request experts at QA Madness to help us. Specifically, to list some important things that should be considered during performance testing. 1. Testing Financial Transactions One area where things can go wrong is in financial transactions. With so many people using the same platform at the same time, testing becomes necessary. You need to test to ensure that every transaction is going through. Integrations with Payment Gateways, the ERP, and Inventory Management Software are all areas that should be covered under this software testing services. 2. Checking The Mobile App Exhaustively Mobile app testing perhaps constitutes one of the most important verticals for Performance Testing. How does the app perform? Is it SEO friendly? Is there a compromise in the graphics? These are the common issues that mobile app testing will help resolve. In addition to the app, the mobile version of the E-commerce platform’s website also needs to be tested rigorously. 3. Region-Based Testing For Different Geographies- If you are starting an e-commerce business, you are looking at a truly global audience. This is why you need to make sure that the internet protocols of the different countries are not interfering with how the customers in those countries are engaging with your platform. Changed domain URLs, IP addresses, and other rules and regulations need to be considered. 4. Data Management Testing Any successful E-commerce ecosystem is incomplete without integrated data management. For an E-commerce platform, data is the lifeblood that helps all its verticals- marketing, sales, and CRM. Performance Testing needs to ensure that the data collection, cloud storage solutions, and the final outputs are ready for systematic generation. The Three KPIs Of Performance Testing As Stated By QA Madness- While there can be multiple KPIs that software testing services can help E-commerce brands with, QA Madness states that the following are the three major ones. They refer to the same as the three ‘S’s of their Performance Testing goals. A. Speed When it comes to speed, we are referring to the speed of the website, the mobile version of the web, and the mobile application. It also includes the speed with which users are progressing from one page to another on the app and the website. The higher the speed, the better will be the user experience. This combines to deliver the best sales and revenues for an E-commerce platform. B. Scalability You do not want your website and app infrastructure to be so weak that it crashes only after a hundred visitors. You're E-commerce website and the app must go under a test for scalability to handle massive loads all at the same time. This will help you provide a fluid experience to millions of users and potential customers all at the same time without compromises. C. Stability A lot can go wrong on an E-commerce website when it is put under stress. Graphics can fall out of place and payment gateways can collapse. You never want the users to experience these problems on your platform. An E-commerce platform needs to be stable all the time, with or without load. Performance Testing seeks to build the stability of an E-commerce platform. What Do Experts Have To Say? There is no set rule as to when an E-commerce platform should go for Performance Testing. Some believe that it should be done at the early stages of development. Others believe that it should be done once the development of the platform is complete to identify the loopholes and then plug them in accordingly. No matter when you get them done, Performance Testing is essential for your E-commerce platform. If you want to create a highly optimized and result-oriented business, this is a great investment to make. If you have any other questions on software testing services or mobile app testing, feel free to ask them. Use the comments section to drop your queries. We will once again request or reach out to our friends at QA Madness to help you out. What Happens With A Lack Of Thorough Test? Not performing performance testing for an E-commerce platform can get you in a lot of trouble. Your site is live; suddenly, hundreds or thousands of people have started using it! What could possibly go wrong?- Well, without performance testing, things will go downhill really quickly. So, let’s see what could happen when not to perform performance testing. Crashes And Slowdowns If your E-commerce platform hasn’t been tested for scalability, it could easily crash when too many users try to access it. A slow website or app not only frustrates users but also drives them away. No one likes waiting for pages to load, especially when they’re trying to make a purchase. The result? A major drop in sales and a tarnished reputation. Failed Transactions Think of users wanting to purchase an item and their transactions fail. Users will not be ready to trust your platform anymore. This is why performance testing is important as it ensures that all financial transactions are smooth on your site even when there is heavy traffic. Poor User Experience Have you ever been on an app or website that lags, has images that don’t fit, or feels unresponsive? It’s not fun. The UI/UX of your platform can feel the same way without performance testing. This gives a very unprofessional impression and will make people leave your site out of frustration (high bounce rate). Increased Costs Skipping testing might appear to be a good way to keep some money in your pocket, however it will actually cost you more in the end. If your site crashes during a big sale or promotion, the time and expense of getting those issues fixed after the fact will likely be substantial. Plus, if your site is down for any longer period of time, you’ll be losing out on all that potential income. Safety Not Guaranteed! No matter what app you’re building, you’re likely going to be handling some sort of user data. Whether it’s a login and password or more sensitive financial or health information, users need to know they can trust you with that data. What About The User's Interest Finally, one of the most significant risks is losing users’ trust. If your platform crashes, slows down, or declines a transaction, for instance, and that happens to some users, they will probably never come back. Even if you fix everything afterward! When people’s trust is broken, it’s very hard to be rebuilt! Read also: The Right B2B E-Commerce Platforms to Sell Your Used Machinery Approaches for Increasing E-commerce Sales Through Inventory Reports 5 Reasons to Use Magento for Your Next Ecommerce Website

How ToEmpower Your Small Business through Digital Marketing?

Ten years ago, if any small business wanted to promote itself, chances are that there were not many credible platforms around. Credible in terms of affordability and ensuring definite ROIs. For small businesses with low budgets, competing with big brands and Above The Line (ATL) advertising, was simply not possible. However, in the past few years, the surge of the digital revolution meant that small businesses could make their presence felt in this world. As digital becomes a part of human existence, digital marketing has emerged as a reasonable, definite and direct marketing tool to help small brands. From a brand website to Social Media Marketing, small brands have embraced the digital revolution wholeheartedly. This has helped them- Drive traffic to their website Make more sales conversions Increase their revenues Build an online community Reach out to newer consumers In this article, we look at the top 3 digital marketing strategies that are being used by small brands to help them grow their businesses. 1. Brand Website: Let us start with the foundation of digital marketing. A brand website is like an online address for your brand. In many ways, it is similar to the physical store that the brand may or may not have. By being on Google search, every brand improves its chances of being discovered. This helps more and more people know about the brand. By climbing the search pages, small brands vie for more clicks and revenues. This also opens up different avenues of growing businesses. Like an e-commerce store, Google AdSense revenues, collaborations, and other sources. A brand website is a first and foremost thing that a small brand should invest in. It does not require huge investments or technical know-how. By outlining your major products and services, small brands can attract a huge consumer base. 2. Social Media Marketing: When social media burst onto the scene, no one had expected it to have such a great impact on human civilization. As human beings spend more time on social media than on any other life activity (apart from work or sleep), small brands have flocked to the medium aggressively. The most attractive proposition that drives social media is good content. In addition, the medium is free, unless you want to promote yourself in a paid fashion. By maintaining social media presence, brands have been able to reach out to newer audiences and build engagements and communities. From Facebook to Instagram, from Snapchat to Pinterest, small brands are competing aggressively with big brands. When it comes to social media, great content and strategy take priority over outright infusion of money. You can learn more here about ways of using digital marketing for social effectively. 3. Google My Business (GMB): Like social media, Google My Business has helped small brands integrate their online-offline presence. In other words, GMB helps local businesses find audiences by linking them to local populations and geographical locations. For example, if anyone Google’s ‘Cake Shop’, Google located the person’s GPS and shows him the nearest cake shops in the area. If a small cake shop maintains its GMB page and is active on it, GMB will show that establishment right at the top. This is one of the best digital platforms for small brands to maintain their online presence. Not only is GMB free, but it is also very credible and effective. All small brands need to do is maintain a thriving GMB profile. Conclusion Gone are those days when hoarding, billboards and TV primetime were the only ways of reaching audiences. The digital transformation has made digital marketing a potent force for small brands to excel. By maintaining an online presence, small brands can transform their businesses completely. Read Also: What Is The Future Of Digital Marketing In Regards To Shaping Up Small And Large Businesses? 5 Types Of Digital Marketing Exploring The Different Types Of Digital Marketing Strategies

What to Look for in a Transcription Service Provider

The demand for transcribers has been on the rise in the past few years. The challenge that most people who are seeking these services have is that they don’t know what they should be looking for in a reliable transcription service provider. Having a clear sense of your requirements is among the initial steps of getting it right. Are you striving to hit the timelines or you are looking for a cost-effective audio transcription service? You also need to ask yourself whether you are searching for value-ads to enhance the efficiency of your business or are you after the run-of-the-mill services. Each transcription company has its strength and weaknesses. You can get a rough idea of what to expect by looking at their website. You can also decide to send the service an inquiry about their specifics. Below are some of the elements you need to consider as you do your research. Accuracy and Quality : The first thing you need to evaluate is the quality of service that the company offers to its clients. You need an accuracy level of at least 99 percent if you are looking for reliable transcripts. The company can advertise high accuracy but its good to find out their guarantee about the same. For example, evaluate the quality control processes of TranscribeFiles.net audio transcription before you hire their services. Simplified Pricing : Check whether the company is providing a combined pricing structure for the services they offer. You may discover some hidden costs depending on the add-ons of your choice. Variable pricing makes it very hard for the customer to decide what he or she can afford. Value for Your Money : Ask yourself whether the transcription cost is realistic. Some of the charges that vendors impose are unbelievably cheap. However, you must be sure of the accuracy and quality before running for such cheap services. There is no need to take a cheap service that will force you to employ a second transcriber and waste a lot of money because of poor services. Confidentiality : Reliable transcription services should have rigorous internal processes. The company should have the ability to preserve the confidentiality that is contained in the audio subscription files to avoid any leakage of sensitive data. It's wise to choose providers who have the ISO information security certificate if you want to have some peace of mind. Qualified Personnel : You need to look at the qualification of the people who will be transcribing your files. Subject matter experts, native speakers, trained quality analysts, and top university graduates are the best transcribers. The experience they have will guide them to pick on the soft transcription elements such as enhancing the overall quality of the product, cultural nuances such as colloquialisms, slang, and dialects. Scalability : In case you have sizeable projects, then you could be searching for a bulk transcription service online. It is wise to pick a service provider who has been handling such orders. However, the transcripts may come your way late and with several errors because of the existing inefficiencies. Credibility : The transcription service you choose should be able to verify who it claims to be. Go through some of their previous assignments to know what they can deliver. Also, read their testimonials and referrals and those of third-party websites. Value-Adds : Check whether the transcription company provides any complementary or supplementary services. It can be more cost-effective and convenient to work with a provider that offers other services such as captioning, translations, copyediting, and even proofreading. In summary, choosing an audio transcription service is not an easy task. However, you can ensure the accuracy, quality, and security of your data by doing a lot of research. You will also be able to save yourself a lot of time and money in the process. Read Also : 5 Tips For Getting A Cheap Essay Writing Service Online The Importance Of SEO Based Digital Marketing Services Lawn Care Maintenance Services And Tips

5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Challenges to Hiring the Best Digital Marketing Agency for your Brand

List of 5 Questions to ask your Digital Marketing Agency before you start

1. What is their area of Expertise?

2. What are Budget and Fees?

3. What are their Credentials and Past Work Records?

4. What are their Marketing Inputs about your Brand?

5. What is the Timeframe for seeing Results?

The Final Word

5 Most Common Digital PR Mistakes And How To Avoid Them

Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Never Launch An E-commerce Platform Without Testing – Here Is Why

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5 Questions To Ask Your Digital Marketing Agency Before You Start Working

Challenges to Hiring the Best Digital Marketing Agency for your Brand

List of 5 Questions to ask your Digital Marketing Agency before you start

1. What is their area of Expertise?

2. What are Budget and Fees?

3. What are their Credentials and Past Work Records?

4. What are their Marketing Inputs about your Brand?

5. What is the Timeframe for seeing Results?

The Final Word

Share this Article

5 Most Common Digital PR Mistakes And How To Avoid Them

Getting Help from an E-Commerce Expert to Boost Your Online Store Sales

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related