4 Reasons Your Home Business Needs A Virtual Receptionist

08 June 2021

If you’re the owner of a home business, you may often wonder if manning the phones while trying to grow your company is a good idea. Interestingly, using the phone can be one of the toughest issues involved with running a home business.

While some home business owners would prefer to try and do it all themselves, there are many benefits to hiring a virtual receptionist.

Contents

1 Being Your Own Receptionist is Tough

Being Your Own Receptionist is Tough

Family phone needs, environmental noise, and simply not hearing the phone make it a challenge when you work from home.

Being your own receptionist means you’re saddled with daily responsibilities and tasks that take up a great deal of time. This is why it’s important to delegate receptionist duties to a qualified person.

Here are the top four benefits of using virtual assistants for your home and business.

1. Enjoy Greater Savings :

The cost of a virtual receptionist is well worth the investment for home business owners. You don’t have to hire a person to sit in your home all day doing admin and answering the phone. What’s more, a virtual receptionist can manage a range of tasks, including:

Calendar management
Call handling
Message taking
Basic customer service
Scheduling appointments
Delivering messages whichever way you prefer
Send voicemails to your email
Record calls for quality assurance
Accept and also track collect calls if necessary

2. Make Your Home Business Look Even More Professional :

The CEO of any company shouldn’t really be answering the phone. It’s not professional, and it shows that either you’re not particularly busy or that there might be a problem like your entire staff has quit, and you need to manage the phones yourself. It’s just a poor impression of your business.

When you work with a virtual receptionist for your home business, you can give your company a much more professional look by letting callers, customers, and prospects believe you have a properly trained in-house receptionist taking care of the calls. A virtual receptionist is always available to answer the phone to your specific requirements, which also means your company is sure to make an excellent first impression on callers.

3. Provide Quality Customer Service :

Virtual receptionists have expert customer service training. So, they have the necessary skills and experience to fulfill the role to the highest of standards. Each and every phone call to your home business will be handled in a professional manner to ensure your customers are always happy with your service.

4. Never Miss Out on a Call :

While running your home business is extremely satisfying, it can also be stressful. A virtual receptionist can offer the support needed to ensure you never miss a work-related call and that your business is available at all times.

Does Your Home Business Really Need a Virtual Receptionist?

Many home businesses certainly need the assistance of a virtual receptionist. The drawbacks and hardships of trying to be your own receptionist from home tend to outnumber the benefits of hiring a virtual receptionist.

Read Also :

Benefits Of Hiring A Professional Bookkeeper

Ariana Smith

I enjoy writing and I write quality guest posts on topics of my interest and passion. I have been doing this since my college days. My special interests are in health, fitness, food and following the latest trends in these areas. I am an editor at Content Rally.

View all posts

Creative Marketing Strategies to Put Your Small Translation Business

As the owner of a translation business, you know firsthand just how much a good marketing strategy can make or break you. However, your current advertising strategy often makes you feel like your company is getting, well, lost in translation. You need to make a change as soon as possible. But you're just not sure where you should start when it comes to updating your marketing plan. In this post, we're sharing both print and digital advertising tips that you can't afford to miss out on. When you're ready to dominate your target market and outrank your competition in the search engine results, keep on reading. Start with Your Website Especially when you're running an international business, you need advertising tips that can reach everyone on the globe -- at the same time. In short, while a strong website is important for every company, it becomes even more essential for brands who need to reach people in different time zones and across different languages. In other words? Even though you're running a translation business, it doesn't change the fact that nearly 3/4 of consumers say they prefer to read content in their first language. Start by looking for the right tools and plugins that will automatically change your site's language to the language of the user. But don't stop there. Having an intuitive and branded web design are also key digital marketing tips. This matters because people will stay on a site they find easy to use for much longer than average. Pop-ups, autoplay features, or just sites that take forever to load won't cause them to click away after three seconds. This helps you rise in search engine rankings. First of all, ensure your site loads quickly and completely on desktop and mobile devices. Use menu options at the top of your page to help users find exactly what they're looking for as fast as possible. If you're blogging (more on that in a minute) make sure you've taken the time to properly categorize your past posts. Above all, keep your homepage engaging and organized, like on this website. Finally, don't forget to include your company's contact information on not just the homepage, but every page of your internal website. Remember that consumers won't always come to the homepage first. Don't make them hunt around on your site to find out how to get answers to their questions or sign up for your services. Blogging and Guest Posting Now that we've covered how your website will drive more customers to your translation business, let's talk about how blogging can increase your site visitors by around 300%. We understand that blogging is a lot of work -- and, if you have to hire professional content services to write your posts for you, it can also be expensive. So, why is it worth it? First of all, it helps to increase your authority and brand recognition within your target market. By providing information-based (as opposed to sales-driven) blog posts, you strengthen consumer trust in your brand. Plus, blogging also tells Google and other search engines that you update your entire website more often than companies who just have a static site. This means that you'll be able to outrank your competitors in the search engine results. Plus, you'll also have more indexed pages (AKA, pages that have been read and categorized by Google.) This also helps you get higher up in the search engine result pages. Blogging also gives you an amazing opportunity to connect with your target market and shorten your overall sales cycle through the use of keywords. By naturally including keywords (what people type into search engines when they need a translation business) in your content, your website will show up in front of people who are ready to buy exactly what you're selling. But blogging alone isn't enough. You also need to get into guest posting. This is one of the best online advertising tips because it gives you the chance to broaden your market and increase your brand awareness at the same time. Write articles and blog posts for popular online journals, websites, and even forums that are relevant to the translation industry. Other Key Digital Advertising Ideas Of course, your digital marketing strategy shouldn't begin and end with site design, blogging, and guest posting alone. There are a few other digital marketing tips you should take into consideration, too. Make sure that you claim your third-party listings on platforms like Google My Business, and fill out your profiles as completely as is possible. This is especially helpful when it comes to connecting you to your target market. Those third-party listings are also important because they allow your customers the chance to leave online reviews for your business. While having a testimonials section on your website is a good idea, most consumers feel that third-party site reviews are less biased. Make sure you frequently read and respond to these reviews -- yes, even the bad ones. You want to prove to potential and current clients that you take their input seriously. Social media is also essential in the online marketing world. However, especially since you're a smaller business, we suggest that you conduct some market research to find out which platform your customers spend most of their time on. Focus your efforts there first, and then expand to other platforms. If possible, aim to post three times a day: morning, noon, and night. Finally, never underestimate the power of an e-newsletter. Not only will this allow you to let your leads and current customers know about new product offerings and flash sales. E-newsletters can also help to build up a personal connection between you and your market. You can feature employees of the month, tell customer stories, and even ask for feedback in survey form. Offline Advertising Tips for Your Translation Business Yes, having a strong digital marketing strategy is incredibly important for your translation business. However, it doesn't mean that you can completely ignore print marketing or offline marketing in general. Now, let's take a look at some seriously effective marketing ideas that don't require an Internet connection. Host an Event One of the best ways to get your name out there is by hosting an event in your local market. You don't have to spend a lot of money in order to increase your brand recognition -- you just have to focus on inviting the right people. Invite other local businesses to a dinner at an international restaurant in your area, or host a "language night" at a local school. Focus on event spaces that have a global feel -- even having a "movie night" where you show a popular international film could work. We suggest handing out promotional products at these events. This way, even if attendees don't need translations services now, they'll know who to call when they do in the future. Don't Underestimate Mailings Relying on the cousin of the e-newsletter, paper mailings, to get the word out about your business is still an effective marketing idea. People love getting "snail mail," especially as it becomes rarer and rarer. Whenever possible, hand-address your envelopes to increase their open rate. When you send out mailings, think outside the holiday card or business pamphlet alone. Instead, consider including things like a magnetic calendar, so that customers can have your company in their heads all year long. You could also include a paper card with a discount code. The same goes for simply including a physical coupon offering them a percentage off of your services. Also, slip in a few of your business cards, and handwrite a note on the back of them. You may also want to create a branded letterhead or stationary, in order to increase your brand recognition. It's all about building a personal connection between you and your leads. Grow Your Translation Business with These Tips We hope that this post has helped you to better understand how to market your translation business both on and offline. Remember that conducting thorough market research -- and knowing when to ask for the help of a professional marketing team -- will take you a long way. Looking for additional advice about how to build your brand? Want to ensure you're creating evergreen content that your market will love sharing on social media? Want to understand how good web design increases your conversions and grow your traffic? Our blog can help you to learn all of that and more, so keep coming back to us for more advertising advice. Read Also: What To Look For In A Transcription Service Provider 4 Factors To Consider When Making A Great eLearning Course

Ways to Get Dry Cleaning Services at a Low Price

You understand that some of your clothes require dry cleaning. They have fabrics that are so sensitive that regular washing won't cut it. Things could get worse if you use the washing machine. These clothes could shrink or wrinkle. You don't want these disasters to happen. Therefore, you should ask dry cleaners to do the job. The only problem is that as you start checking the prices, you feel that it is too expensive. Don’t write off dry cleaning services yet. There are ways to get this service without the need to spend a lot of money. Ask for a long-term contract: Find a dry-cleaning service you can trust. If you have already found the best dry cleaners in Chelsea after trying their services once, you can ask them if they provide long-term cleaning services. If they say yes and they can offer discounted prices for choosing to partner with them, you need to sign a deal now. Usually, though, they will require a minimum number of clothes for them to wash each month to avail of the discounted price. If you have a lot of clothes that need dry cleaning anyway, it is not a bad idea. Check if delivery services are available: If the dry-cleaning company can provide delivery services, it helps reduce time and effort. You don't need to go there to drop off the clothes and go back to pick them up. They will come to you to collect the used clothes. It takes a few days to clean the clothes. Once finished, they will come to you and return the clean clothes. You can ask for additional ironing services, so the clothes are ready to wear. As long as the delivery is free of charge, it is okay. Try dry cleaning twice a month: Instead of the weekly dry-cleaning services, you can ask for a monthly service. In doing so, you can save money. Some dry-cleaning companies offer discounted prices if you ask them to clean several clothes in one go. Besides, you might still have enough clothes to last for two weeks without asking for dry cleaning services. Avail of seasonal promotions: Some dry-cleaning companies might offer seasonal promotions during the holidays or off-seasons during the year. As soon as they announce the promotion, you need to be first in line. Given these strategies to avail of cleaning services at a low price, you need to give it a try now. If your clothes have a specific tag that says, "dry cleaning only", you have no choice but to do so. Otherwise, you will be in trouble. You could end up with damaged clothing. You will regret your decision later because you were trying to save money by avoiding the service. Regular washing won't work, especially if you are using a washing machine to do the job. It can be too harsh on your clothes, and some fabrics will not survive a washing machine. Read Also: How To Find Affordable Carpet Cleaning How Cleaning Helps Us Feel Better And Why We Don’t Do It

6 Types of Equipment You Need in Your Warehouse

Focus on material handling if you want to concentrate on one idea to maximize warehouse efficiency, raise staff morale, and protect jobs all at the same time. There are a lot of moving parts in a factory. Quite literally. It's for this reason that sloppy material handling has far-reaching implications. It has an effect on production flow, employee safety, and employee morale, for better or worse. Understanding material handling systems and enforcing best practices, on the other hand, will dramatically increase the efficiency of your warehouse. In warehouses, assembly facilities, and distribution centers, material processing has a significant effect on productivity. An unreliable facility leads to mistakes and delays, eroding consumer satisfaction and making it easier for the competitors to steal your customers. Here are some tips to keep your warehouse running smoothly and efficiently. 1. Have a Command Center: Some warehouses can be a hodgepodge of conveyors, racking, and forklifts. To manage these moving parts, you will need to establish a command center. Having a central location or factory office will make it easy for managers and overseers to direct operations and will give workers a place to go to ask questions. This office can be located directly on the floor and should be enclosed to help block out the noise of the factory or warehouse floor. 2. Buy Forklifts: Any efficient warehouse dealing in a large volume of products, either big or small, will need at least one well-maintained forklift. Electric forklifts provide quiet, efficient, and exhaust-free service. You don't have to worry about the safety hazards of propane or gas when you have an electric forklift either. If your warehouse is tight on space, consider utilizing a stand-on forklift. Whichever you choose, make sure all employees are thoroughly trained on that specific machine. Also, you will need to keep detailed service and pre-use check logs for safety. 3. Create Storage Areas: You build storage units that are suitable for your warehouse in the same way that you choose storage units for various rooms in your home. The type, size, and position of your storage racks, bins, and shelves will be determined by the nature of your company. Let the warehouse room work for you rather than against you. Everything in your warehouse should be labeled for quality, communication, and protection. This also includes workspaces, safety risks, aisles, shelves, and products all need to be numbered. Forklifts, clearance heights, and capacity warnings, in particular, must include safety signs. 4. Use Automated Tools: Increasing the inventory of automated tools, such as those described in the engineering systems category improves material handling and performance. For example, if your company deals with a large number of products and has limited space, an automated storage and retrieval system (AS/RS) could be beneficial. This computer-controlled device stores and retrieves merchandise from pre-determined warehouse locations automatically. 5. Use Scanners: RFID scanners have a number of advantages over conventional barcode scanners. RFID scanners, unlike barcode scanners, do not require line-of-sight access, reducing the amount of material handling. Furthermore, RFID scanners can detect inventory from a distance of up to 40 feet for a fixed reader, 20 feet for a handheld reader, and over 100 feet for an active UHF RFID device. RFID scanners allow warehouses to collect more data about their activities, paving the way for more material handling improvements. 6. Implement a Warehouse Management System: A warehouse management system provides you with insight into your entire warehouse process. Although a WMS has numerous advantages, it is particularly useful in material handling because of the use of advance ship notices. When a warehouse receives an ASN, it is notified that shipments are on their way, allowing them to prepare ahead by scheduling workers and freeing up equipment. A warehouse can be a complex place with many moving parts. Having the right tools and equipment for your business can help keep your warehouse running smoothly and efficiently. Read Also: Best Essential Tips While Renting a Warehouse in Mumbai Best Uses for Stainless Steel in Construction Maintaining Productivity: The Basics of Industrial Safety

4 Reasons Your Home Business Needs A Virtual Receptionist