In the last few years, more and more businesses are realizing the importance of branding. As against sales and marketing, businesses know that branding is essential for the long-term vision, sustainability, and growth of an organization.
While many businesses have made the mistake of equating branding with marketing, there is growing awareness that the two are separate in form and function. This is leading many businesses to invest in strategic branding experts that can help them.
In this resource article, we are going to look at five factors that businesses should consider before hiring branding experts, consultants, or strategists. If you are a business owner looking to invest in a long-term branding exercise, this article will guide you in the right direction.
How can a Branding Expert help a Business: What you need to know
Before we get to the list of factors that should be considered, it would be better if we discuss how a branding expert can help a business in the first place.
Business owners are in agreement that branding is important. What they do not know is how they should proceed. Many have the mistaken assumption that branding is only logo designing, social media presence, and marketing!
While this is not entirely false, the above constitutes just about 5% of what branding is all about.
In reality, a branding expert can help a business optimize three main focus areas about the brand-
- Tangible Visual Properties- photoshoots, imagery, social media presence, logo designs, color schemas, fonts, website, blog section, and videos.
- Tangible Textual Content- brand motto, values, culture, mission statement, blog articles, slogans or taglines, social media copy, and content.
- Intangible Brand Promise- credibility, culture, personality, trust, levels and positioning, perception, experiences, customer service, and support.
As you can see from what we have mentioned above, this is a fairly exhaustive list of topics. An experienced and credible branding expert will help you address all the above goals and objectives.
List of 5 Factors to Consider when Hiring a Branding Expert for your Business
1. Creativity-
While technical specializations are an important aspect of the digital age, you want the branding expert/consultant/agency to be creative. Some of the leading brand strategists like Bennet Schwartz have several years of experience as Creative Director. Creativity is an essential factor you should look at as branding is all about good storytelling that captures audiences.
2. Experience-
Being great at branding requires years of experience. This is not something you can get up and get good at. It requires sophistication, expertise, and years of executing marketing and social media strategies. Great branding experts that lead organizations are often Creative Directors with a graphic design or copywriting background. You need to look for at least five years.
3. Past Client Credentials-
If you are lucky enough to get a branding expert that has worked with a business in your niche, you are on the right path. Even if you do not get one, the key is to look at past client portfolios. Ask the agency or expert to take you through the kind of work they did. Focus on both the creative as well as the technical ROIs. Do not hire someone before establishing credentials.
4. Timelines and ROIs on the Project-
Small trick- if the branding expert says that they will get you the moon and stars within six months, they are lying. You should bail immediately. Experts will tell you that branding is a long-term gain where you need to invest for at least two or three years to start seeing results. It is best to get a definite answer in this regard as it will help guide your business expectations.
5. Prices, Payment Structures, and Affordability-
This ultimately depends on what you are asking the branding agency to do. If you want the whole suite of what we mentioned in the earlier sections, you are looking at sizable costs. However, you can always break it up into stages and ensure incremental payments. Make sure to discuss the same with the agency so that there are no problems later on the payment front.
The Final Word
Branding differs from business to business. It is a completely individualized experience that comes with a customized strategy. In other words, what worked for one brand might not necessarily work for someone else. This is something that separates great branding experts from the ones who are just in the market to make some money. If you have any questions, you would like us to address, please let us know in the comments below.
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