New Technologies and Consumer Protection

Published on: 07 November 2016 Last Updated on: 04 September 2024
turntable

American consumers greet new product lines with enthusiasm. Consider the long lines you see at stores when a new smartphone or mobile device is released. These lines are evidence of our willingness to accept new technologies, and they are also evidence of the big profits that companies make when they are the first in their industry to offer exciting, new products to customers.

The problem is that in the great haste with which companies make to release their products, they so often fail to recognize some of the dangers inherent in the design or in the components of their products. There are many examples of this in just the past year or so. Let’s take a look at three examples, and how each depicts a different challenge faced by consumers.

Samsung’s Galaxy Note7 was subjected to recall in September and the company halted production of the smartphones due to the fact that they were spontaneously exploding. There were 92 reports made to Samsung about overheating batteries, including 26 burns and 55 reports of property damage. While Samsung scrambled to find out what precisely caused these devices to overheat and explode, the problem, most believe, stems from the use of lithium-ion batteries, a problem which we’ll revisit soon. According to the New York Times, Samsung struggled to replicate the device explosions when reports first came in, and they assumed that the cause was faulty batteries by only one of the company’s suppliers. The problem apparently continued even after adjustments were made.

In the case of Samsung, the company took a serious hit by stopping the sale of the Galaxy Note7. It was a good, albeit late, move for their consumers, but it was also a costly one for Samsung. The company saw a steep drop in its shares and market value. Samsung’s product obviously hurt many consumers, but they tried to address the problem and, when that didn’t work, they stopped selling the product. This is a tactic that companies don’t always use.

Read also: Samsung Galaxy Note 6 to be Mega Hit? Details Here

E-cigarette users have faced growing concerns about a similar problem with their vaping devices. This issue also stems from the use of lithium-ion batteries, which explode and cause fires and injuries to users. The problem with these devices is that there is little to no accountability among manufacturers since they are not regulated like manufacturers in other industries. This also makes centralized reporting a problem. Data about just how many people have been harmed is assembled largely by whatever media outlet takes enough of an interest to look into it.

coffee

E-cigarettes represent the dangers consumers face when there is a lack of oversight in an industry. They also represent a growing concern over the use of lithium-ion batteries in a number of products, batteries which have also caused similar problems in laptops and hover-boards.

The last example we’ll look at is the rise of automated vehicles and the race to be the leader in this technology on part of manufacturers. The specific example we’ll look at involves Tesla and the Autopilot system equipped on several of their vehicles. The technology provides semi-autonomous controls to drivers, meaning it allows the drivers to take over in certain situations. The concerns arose when a Florida driver was killed in May while the vehicle was in autopilot mode.

Consumer safety advocates questioned whether the company marketed and released the vehicle with conflicting messages. As Consumer Reports asked, does the vehicle drive itself, or is the driver responsible for taking over in emergency situations? If it is the former, then why did this technology fail the Florida driver. If it is the latter, then shouldn’t consumers be informed or even trained about using this technology?

In the case of Tesla and automated vehicles, the worry stems from a company’s desire to be first in an emerging market. In this race by manufacturers to reach buyers before their competitors do, are consumers being shorted when it comes to a product’s safety?

These examples are the most recent in a long line of consumer safety issues that emerge whenever new technologies reach our stores. In some cases, it is the hasty manner in which a company releases a product that is to blame. In others, it is a clear lack of oversight. The reluctance to take a hit like the one Samsung took for their Galaxy Note7 also represents the reason that so many companies balk when deciding whether they should completely remove a product line from stores. It is also indicative of the dangers that will continue to face consumers as the technology boom continues.

It is in our best interest to learn as much about these problems as possible. It is even more important for companies to be held accountable for releasing a dangerous product to their consumers.

Bert Louthian is an attorney in Columbia, South Carolina at Louthian Law Firm, P.A.

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Related

how to fix a hacked Android phone

How To Fix A Hacked Android Phone

Are you an android user? Android seems to be one of the secure phone operating systems. But do you know even though the android has lots of security features the hacking is possible? Yes, the any-third party can easily enter your system and hack your phone data. Hence when you know how to fix a hacked Android phone, you do not have to take any messes regarding the third-party interventions on your private space. Let’s see the process of how to fix a hacked Android phone and block the third-party intervention. But before all, you have to know how you will know that your phone has been hacked? Then, when you are using the android phone, you will know that your phone has been hacked within a few security checks. How Do You Know That Your Phone Is Being Hacked? Android is one of the safest phone operating systems. Hacking android phone recovery is possible when you know that your phone has been hacked. And you can take further steps on how to fix the hacked android phone. When hackers are breaking into your system, the hackers have to install any malware in your android device to keep tracking your phone activities. The malware functions are going to interrupt your device’s regular activities. Here are some signs which are going to tell you that your phone is being hacked. And this is the first checking point before starting the process of how to fix a hacked Android phone. Poor phone speed and performance.Your phone is facing low signal strength.Phone apps are frequently crashing, and unknown apps are installed.Spam pop-ups.Sudden Increasing data usage.Changes in call settings in your android device are clear indications of hacking. If you are identifying these sudden changes in your phone, you can clearly say your phone has been hacked. After facing these problems, the android phone users are asking how my phone was hacked. How do I fix it? Here we are discussing the easiest four solutions for this problem. How To Fix A Hacked Android Phone? When you want to know how to fix a hacked Android phone, you have to start by identifying the problems. Then when you identify the problems, you can begin the process of how to unhack your phone. Before starting, take all the backups of your phone. Here are the solutions for the android device administrator hack. 1. Clear The Cache Memory Clearing the cache memory is the first trial step for how to fix a hacked Android phone. When malware is installed in your system, your cache memory carries the sign of the installation. So first, open your android device in recovery mode.  Then wipe out the cache portion of the memory. Choose the phone cache memory, then the device cache memory, and wipe out the whole cache memory from your device. Then restart your device again. 2. Run The Antivirus Scan And Delete The Suspicious App Android phone mobile antivirus systems are relatively stronger. First, when facing the low-speed problem, first look into the system’s other apps and run your antivirus scanning. The best way to block hackers is to keep your system updated and always scan your device. When you are stopping the auto-updating options, there is a chance of third-party interventions. First, open the Android settings. Then check all the apps. And if you are going to identify any apps which you can not remember to install. Then, identify and start the process of uninstalling it; after uninstalling the app restart your device once. 3. Disable Call Redirections This is another step of how to fix a hacked Android phone and find the hacker. When you are redirecting your calls to another number, the malware is going to track your activity. And after you are diverting any calls to the other number, the hacker will also do the same process. The hacker starts getting the other device’s information to their devices. After that, you can simply dial the USSD code from your device to know who is getting the information on the devices. This step is not only to fix your problem; you can find out who the hacker is. 4. Factory Reset And Delete All The Data Factory resetting is the ultimate step you can take to fix the hacking problem. But before starting the factory resetting, it is better to take all the backups from your devices. Because after the factory reset, you will face a data loss problem, all of your data of the messages and contents and other information are going to be deleted. Every android phone has a factory reset option. Follow the following steps and delete all existing data from your devices. Step 1: First, start with opening the android phone settings options. Step 2: Then tap on the search icon of the settings option and type the factory reset command there. Press enter to run the command. Step 3: Open the resetting option and click on the erase all data options from there. When you are going to delete all the data from the devices and the malware, every other essential data will also be erased. So before doing the factory reset, always take the backups of the data. After doing the factory reset, your android phone is functioning as a new one. 5. Enable Two Factor Authentication Nowadays, there are many sites that offer two-factor authentication, and it can safeguard your android phone with ease. It can make your device safe and secure from the clutches of hackers. It is one of the best options to fix it within a shorter time frame. 6. Enable Biometric Authentication Biometric authentication is one of the best ways to protect your phone from the clutches of hackers. It can make the life of hackers difficult if you enable biometric protection in your smartphone. Sometimes, the inbuilt security will enable your phone to offer biometric authentication and will enable you to keep your smartphone safer. 7. Never Register On A Vulnerable Website You must not register through a vulnerable website that can tamper with the information present on your android phone. It can help you to achieve your objectives in an effective manner. 8. Change The Passwords Of Your Online Accounts If you think that your phone has been hacked, then you must ensure that all your online account passwords and user ids are changed. It can make your device less vulnerable to hackers within a shorter span of time. How To Protect Your Android Phone From Hackers? You can follow certain simple steps to protect your android phone from hackers. Some of these steps are as follows:- Make use of the Pin or the password in the lock screen.Lock all the required apps on your device.Try to download the apps from trusted sources.Read through the app permissions before you download any app.Download the device manager for android.The application of the Google authenticator is a must-have feature to consider. Frequently Asked Questions (FAQs): 1. What Are The Symptoms Of A Hacked Android Phone? Some of the common symptoms of a hacked Android Phone are as follows:-1. You will find a random unwanted app install going on on your phone.2. Within a few seconds, you will experience poor battery life or extreme battery usage.3. You can view the weird pop-ups and ads.4. Unusual as well as high data usage.5. Your phone and apps will keep on crashing. 2. Will Factory Reset Stop A Hacker? With the help of the factory reset option, the majority of the malware can be removed from your phone. It can help your phone to stay away from the clutches of hackers. However, it can remove the photos, images, notes, and contact details from your device. 3. Can You Get Rid Of A Hacker Of Your Phone? If your phone is hacked, then you can clean your phone with the help of the factory reset option. It can fix your phone from the chances of damage within a shorter span of time. 4. Can A Hacker See You Through A Phone Camera? Yes! The hacker can see through your phone camera once he gets access to your phone. You have to stay vigilant in this regard to make use of these systems to make things work well in your way. 5. What Does *#21 Can Do To Your Phone? This code you can use to check whether your phone is being tapped False by the hacker or not. You have to identify these facts while using a hacked phone. Wrapping It Up! These are the most accessible four solutions of how to fix a hacked Android phone. Among these solutions, only the cache memory is clear, and the factory reset options are causing a data loss problem. If you currently do not want to face these problems, try simple solutions like reboot your system and the virus scanning. Hence, if the problem is not resolving, try the cache memory clear and the factory reset options. But recovery is possible within a few minutes. So what is your android using experiences? Do not forget to share your comments in the comment sections. More Resources: How To Fix android.process.acore Has Stopped Error?How To Fix Com.Android.Phone Has Stopped Error In Your Phone?How To Download Game Of Thrones Putlocker Online For Free?

READ MOREDetails
How to empty trash on android

How To Empty Trash On Android?

Most of the owners of Android have complaints regarding the Trash Folder on Android. If you have been using Android for an extended period, you must have dealt with the storage issues on your handset.  Unlike Mac or Windows, there is not any specific location that collects the trash. Hence, you need to be one step ahead while cleaning clutters on your phone.  Haven you not looked for a perfect solution to it everywhere? You might have because you are here, which means the issue is persisting. But today, you will not be disappointed anymore. In this article, we have noted small details regarding how to empty trash on android.  Do Android Devices Have A Trash/Recycle Bin? The most straightforward answer to this question is; NO, Trash Folder or Recycle Bin are not present on Android Device. That’s great because this concept has to be clear beforehand. So, I hope you can sense that in this respect, the frameworks of Mac and Windows are completely different. It is owing to the limited storage that most smartphones have. The storage can range from 8 GB - 256 GB.  Thus, it is not a viable idea to keep a folder for collecting trash from everywhere.  However, specific applications, such as Photos, carry a particular folder called Trash for lately deleted items. Thus, if you would like to eliminate junk files, you have to open each app and remove unwanted data. Below, we have presented some feasible methods to kick the junk files out from your Android device.  How To Empty Trash On Android And Optimize Its Performance? Optimizing your handset is crucial to improve its overall performance. When you purchase a new Android phone, do you expect that this can become slow like a sloth after few months? Not only you but also nobody does that. Needless to say that, trash memory in different applications on Android could be highly frustrating. It can even be your nightmare as well. To boost your device, you need to delete the unnecessary files, clean the cache of apps and empty the trash folder. Although as there no such thing called ‘Bin’or ‘Trash’ in Android, you should follow the steps below diligently to understand how to empty trash on android. 1. Clear The Cached Data The cache is a go-between data that your device saves to optimize your user experience. Nevertheless, it occupies your phone’s memory, and this, in turn, prohibits you from downloading or saving other items.  Here is how you can delete cached data from an Android Device: Go to the Storage tab under the Settings and click Cached data. You will visualize options to delete the cache. Select the ones you want to delete and follow the screen options.  Or if you want to delete the cache of individual apps, you can do it in this way: Access the Settings Hit the Apps Choose the App whose cache you wish to remove Click the Clear Cache Button, and there you go. 2. Remove The Downloaded Files This is 2nd most crucial step, which many of us forget to execute correctly. Can you remember the last time when you deleted all your downloaded files? You can’t because you have not done it over a long time.  Let me be obvious over here. Even if you do not use the downloaded files, they can still hold space in your Android’s internal memory. To clean up the storage, you require omitting them permanently from your device.  Simply navigate to the Downloads Folder from File Manager. Then choose the files you do not need to access anymore and hit the Delete option. I bet you will be awestruck to see the amount of storage it would free up.  3. Uninstall The Unused Or Rarely Used Apps It is another significant step in the roadway of ‘how to empty trash on android’. All of us have those apps on our phones that we have never used or use occasionally. Analyze whether you need them all. If not, you can clear plenty of memory by uninstalling the redundant ones.  To do this, note the steps below: Navigate to the Settings Tap Apps Select the application that you no longer require Click on the Uninstall button, and BOOM, the memory would get boosted. 4. Get Third-Party Applications Do you want to master the methodology of how to empty trash on android? Several applications are that can you can make use of to delete the junk from your device. Why don’t you try these? Let me explain to you the details before that. We recommend the most simple app to delete junk files from Android. They can access the trash files, thereby managing your phone’s storage. One such efficient application is Phone Cleaner. Install it now to augment your system’s performance.  5. Move All The Files To An SD Card If you want to know how to empty trash on android from a different aspect, this step is for you. Sometimes the internal memory of an Android falls short for several users. The best thing that you can do then is to purchase a Micro SD card. We advise you to get your hand on an SD card of higher-end in terms of storage, preferably  128 GB or 256 GB. After that, you can store all your media, documents, files here and see enjoy the speed that your phone will regain.   The Final Thoughts  We often face storage issues, phone hanging issues, and many others, but we do not know its reason. What we do at first is blame the Android brand. But unfortunately, the main culprit is Trash Files or Junk Files.  Consider cleaning your Android’s trash as a good habit and not as a task that you have to do. You can easily detect and clean junk files that you did not even know previously with these steps. More Resources: 9apps – An Alternative Other Than Google Playstore How To Fix Diagmonagent Has Stopped Error In Your Android? Recover Your Data From SD Card Through EaseUS Data Recovery Software

READ MOREDetails
iPhone

5 Things to Cross Check before purchasing a used iPhone

iPhone being quite a prized and coveted phone naturally gets quite a lot of attention from one and all. Yes, so much so, that even the craze from people wanting to purchase used iPhone is certainly not hidden from anyone. Therefore, considering quite a big market like for the Fone store the same, it is imperative for me to write down a few sets of things to ease you:- Analyze, when to buy : There are various factors which keep on lowering the value of the iPhone. For example, Age Secondly, another one of the most important factors determining the actual worth of the used iPhone is during the time when there is a newer version hits the market. Yes, the price of the older body declines quite a lot, giving enough respite for people to become a proud owner of the used iPhone. So, this often becomes quite a determining factor to purchase the iPhone as well. Make sure that you verify the IMEI number : Before you become the proud owner of the iPhone, make sure to cross-check the IMEI number printed on the box of the phone with that in the set. You can easily do the same, by going in the settings of your phone, then > General then > About. Activation Lock : You need to be extra cautious regarding the fact that the iPhone you are going to purchase isn’t stolen. In the event, if it is stolen, then thanks to the safety feature of the Apple, the iPhone would have been locked, if the beautiful feature Find My Phone was turned on. In that case, you won’t be able to create your own Apple ID. Well, the only way for you to do the same is to enter the old password. Well, how to be sure about the authenticity of the phone?? Well, by going to the official site of the Apple, enter the serial number of IMEI number, you will get everything clear. Take due care of the battery life : It is true that the battery is important and since you are purchasing a used iPhone, it is may not function as much, as when it was actually new. So, before you have set yourself, try testing for a couple of days. This will give you an additional benefit of how well the iPhone is going to perform. If the reseller is replacing the battery, make sure that the battery is originally manufactured from Apple. Ensure that the reseller comes with a return policy : Remember, before you make the final move of purchasing the iPhone; know that the reseller has a return policy. Yes, you need to basically do, to be at a safe side, if something doesn’t turn out to be at per expectations. Purchasing a brand new iPhone comes with burdening your finances. However, purchasing a used one is a whole case of ensuring a pleasant difference. Considering the list of things to ensure while purchasing a used iPhone, the above post will assist you for sure. Read Also : Best iPhone Spy Apps Without Jail Breaking 8 Incredible Tricks That You Didn’t Know Your iPhone Can Perform

READ MOREDetails