Published on: 28 August 2018
Last Updated on: 13 September 2024
In our society, it can often feel like the only choices are working yourself to the bone, or death. In some cases, that may even be true – with all the inequalities people face in the workplace, it is hard not to find yourself in a position where you go to work, come home, sleep, then wake up and repeat. You have no time for anything else. Your constant exhaustion is not a figment of your imagination – you are being overworked.
In times like this, you might feel powerless. You need money to live comfortably, and you can only make money when you work. You do not want to lose your job and be faced with the daunting task of trying to find a new work in this economy. However, you do not have to take it lying down. There are things you can do to combat overworking in the workplace.
1. Job Search
If you truly feel you are being worked to the bone and do not see a light at the end of the tunnel, the first step is to consider searching for a job while you are still employed with your current job. If you find something suited to your skillset that sounds more flexible, then apply there so that you will not need to worry about not having work at any point. Find a field that works with your knowledge, but tends to have a high satisfaction level.
For instance, home health agencies overworking their employees is a common occurrence. If you have any medical skills and wish to stay in that field, consider looking elsewhere. There is a dire need for medical services – you may be able to find something that works better for you.
2. Speak to Your Manager/Supervisor
Often, you might feel like just a number to your employee. The sad truth is that that is how it is at some companies. However, before taking drastic measures, talking to your supervisor may be the first step to lessening your workload and getting yourself a chance to breathe.
All managers are different, but if you speak with a superior about feeling exhausted or overwhelmed, they may be able to re-designate workloads so you can take a breath without sacrificing your job.
3. Make Lists
Prioritize your work. This is another “first step” after you have realized how much your work is affecting you. If you can list everything you need to do in order of importance, you will have the makings of a plan on how to accomplish your goals in a timely manner that is not overwhelming.
If you have multiple projects due all at once, that is a sure sign to speak to your supervisor – you should not have endless piles of work on your shoulders simply because you are good at your job.
4. Learn to Say No
You need to know your limits. Even if you feel like just a number, you have to know when you are near your breaking point.
Sometimes, setting boundaries and protecting yourself means that you just have to say “no” when you are asked to take on more than is reasonable. If you have multiple supervisors, talk to the one(s) you are most comfortable with, or the ones that seem to have the best reputation. Tell them about how you are feeling, and if new projects fall on your lap that feels out of your control, talk to them before you even start. It will give them a chance to reassign if they can, and it will give you one less thing to focus on.
5. Consider Legal Action
If you feel like you are being worked beyond what you’re agreed upon duties are, or you are constantly forced to work overtime without compensation, you may have grounds for legal action. This is, of course, the last case scenario, as it will cost money and damage to the reputation of the workplace. However, if you truly feel it is warranted, it is an option to consider.
Overall, there are a few things you can do when you feel you are being overworked. Start small, like prioritizing and talking to managers, and if no change occurs, then it may be time for more.
Remember: you are more than a number, you are a human being who deserves respect and a safe work environment.
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Each and every occupation has its perks. Consumer services offer a good headstart for people starting their careers in the field. Also, there is a promised and good growth potential in this sector.
The service sector of an economy is divided into three different categories.
Business services.
Public services.
And consumer services.
Many of us tend to confuse consumer service with customer service ( which is about helping customers before and after purchase). Consumer services are intangible, and they are often produced, served, and consumed at the same time.
But, is consumer services a good career path? What are the good sides and the disadvantages of a career in the consumer service platform? If you have similar queries, then this article might be helpful.
What Is Consumer Service?
Consumer services (again, not to be confused with customer services) focuses on intangible services that derive value from different intangible experiences, outcomes, or processes. Such services have no physical experience.
If you want examples, we can name a few familiar consumer services that we are familiar with,
Computer software,
Consulting,
Health care,
Accounting,
Education,
Insurance,
Investment banking etc.
Some jobs in the consumer service sector might also require you to work in call centers, and they might be based in retail stores. In some cases, you might be required to work from your home. A basic skill needed in the consumer service sector is good communication and problem-solving. Industrial services and consumer services differ from each other. Below is a detail,
Consumer Services Examples
Some examples of consumer service jobs can be found in different industries. Below are some industries you might want to check out,
1. Retail
In the retail industry, businesses create and sell products and services for personal use. If we calculate in the US, there are more than 3.8 million retail businesses. These consumer services in the retail sector employ around 44 million people. As a result, it is one of the biggest private sectors.
2. Healthcare
Health care services also come under the consumer service sector. The healthcare sector offers an assured answer to your question – “is consumer services a good career path?” there are different consumer services in this sector that are indispensable. You can find consumer service jobs in these sectors under healthcare services,
Rehabilitative
Emergency
Home care
And long-term treatments
3. Education
There are plenty of job opportunities in the healthcare service sector. But, the education sector is not devoid of consumer service occupations. You have jobs in universities, colleges, and schools.
4. Hospitality
Hospitality is the host of a huge service industry and is comprised of food and beverages, travel and tourism, lodging, and more. All of these feeds are interconnected to each other. There are many job opportunities in hospitality as a consumer service professional.
Similar to these sectors, consumer service jobs are available in Information technology, finance, product as services, and professional service sectors.
So, Is Consumer Services A Good Career Path In 2024?
Consumer services is a good career path in 2024 for those who enjoy interacting with people and solving their needs. Consumer services is a broad sector that includes a wide range of careers focused on delivering consumer services and support, such as customer service, sales, retail, marketing, product development, research and development, and operations.
Of course, there are also some challenges and drawbacks to working in consumer services, such as dealing with difficult customers, working under pressure, and facing competition. However, these can be overcome with the right skills and mindset, and by seeking training and support from employers or colleagues.
Some of the benefits of pursuing a career in consumer services are:
Job security
Many consumer services, such as health care and banking services, are essential for people's daily lives, so the demand for these services is likely to continue regardless of economic conditions. Consumer services industries are also constantly evolving and innovating, creating new opportunities for skilled workers.
Flexibility
Many jobs in consumer services offer flexible work schedules, making it easier to balance work and personal life. Some jobs also allow remote work or digital delivery, which can increase convenience and efficiency. There are also various types of jobs in consumer services, allowing candidates to choose positions that suit their interests and strengths.
Growth opportunities
There are many career growth and advancement opportunities in the consumer services industry, with many entry-level positions leading to management positions. Consumer services roles also help to develop transferable skills, such as communication, problem-solving, and conflict resolution, which can benefit any profession.
Meaningful work
Consumer services roles play a crucial role in ensuring customer satisfaction and building brand loyalty, making it a meaningful career choice. Consumer services professionals can also make a positive impact on society by supporting local businesses and communities, reducing waste and clutter, and promoting health and wellness.
Jobs Available In The Consumer Service Sector
Now, with a clear idea about the consumer service sector, we are ready to explore the job opportunity in the consumer service sector.
This type of service has a wide range. The consumer service sector is the largest sector in the world, where jobs range from garbage cleaning to offering brain surgery. In the US alone, this sector has a wide range of jobs lined up, taking up almost 50% of the total available jobs in the US.
Different types of jobs are available in education, health, retail, and other different sectors. Teaching students, student counseling, and financing loans for students are intangible services produced and consumed simultaneously.
So, is consumer services a good career path? Yes, it is a viable option, given the number of variable job opportunities in different sectors. Salespersons and customer service representatives also come under consumer service.
Pros And Cons Of The Consumer Service Sector
Here are some pros and cons of the consumer service sector -
Pros
There are countless opportunities of working in the consumer service sector.
Low academic degree requirements make it a great place to start your job.
You can build interpersonal skills dealing with different types of clients.
Workers have opportunities to earn bonuses and commissions.
Cons
Sometimes it may not seem consistent. You have to deal with multiple and frequent changes in the business. This could often seem frustrating.
The working hour is not regular sometimes. You might have to work on holidays and weekends.
Professionals in this industry often face burnout and stress.
Frequently Asked Questions (FAQs):
Here are some frequently asked questions about the consumer service sector that I have answered below.
Q1. What Career Path Is Customer Service? Consumer service is a good career option. If you have good communication and problem-solving skills, you can choose customer service jobs. As a customer service provider, you have to help customers before and after the purchase of a certain product or service. Q2. What Are Examples Of Consumer Services? Consumer services are the type of job where employees offer intangible services. These services are typically produced and consumed simultaneously. Some common examples would be auto repairs, haircuts, healthcare, education, landscaping, or pet sitting. Q3. What Companies Are In The Consumer Services Field? Here are some companies that we can take as examples of consumer service companies,1. Talkdesk2. Kasisto3. Acorns4. Walmart5. Apple6. Amazon7. Innovaccer8. Pfizer9. Thumbtack10. Babylon Health11. N26 Q4. Is Customer Service And Consumer Service The Same? Consumer services and customer services are different. Customer services aim to support customers before and after the purchase of a specific product or service. However, consumer service is about providing intangible services like auto repairing or haircuts.
Is Consumer Services A Good Career Path? - Verdict
There are some pros and cons. But consumer service industries are great to start your career in. You might start at an entry-level job, and you will rise through the ranks and can eventually make a profitable career out of it. Truthfully, consumer services are a good career option. In this sector, you get to work with new people and multiple people every day.
In this article, I have explained several reasons why it is a good career path. Also, the number of jobs in this sector is multiplying every year. Did this article help? Please share y our feedback with us in the comment. You can also leave your queries regarding the same.
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It is famously said “In New York, they like winners. They don't like second place.” This quote perhaps sums up the character of this city which has witnessed hundreds of ‘rags to riches’ stories over the years. For more than a hundred years this city has attracted people from around the world who come here to realize their dreams.The hospitality industry in NYC is no different and it has helped hundreds of thousands of people build a great career. , New York City sits top on everyone’s radar. Here we discuss some of the reasons for you to explore hospitality jobs in the city.
The Odds Are High:
As a job seeker, you would always want to work in a place that offers you maximum career options. And when it comes to stats, there can be no better option than New York City if you are looking to make a career in the hotel industry. The top 250 hotels in NYC have a total of about 70000 rooms and employ about 35000 people. Apart from this, there are hundreds of other smaller hotels, inns and B&Bs in the city that employ more than a hundred thousand people. The city being the center of the global economy is visited millions of people annually creating a vibrant hospitality industry. So your odds with hotel jobs in New York are substantially higher than anywhere else in the world.
It is Constantly Growing:
If you thought that the above figures are mind boggling and the growth has stabilized, think again. Since 2007, an estimated 35000 hotel rooms have been added to the city and each year more than 4000 rooms are being added. This has resulted in constant demand for new talent in the industry. In 2014, a record 55 million people visited the city with the majority in the corporate travel bracket. These figures are all-time high in the post-recession world and has stimulated the construction of new properties and hiring of fresh talent.
Higher Wages:
Working in one of the biggest cities in the world comes with its own perks. As per the latest figures released by the New York State Department of Labor the basic hourly wage for people in the hotel industry stands at $9 per hour which is among the highest in the United States for entry level employees. Apart from this employees also receive other allowances for Uniforms, Food and Lodging. And here we are only talking about minimum wages. If you are passionate about your job and possess the right skills you will never have a reason to feel disappointed about your remuneration in New York.
It Adds To Your Resume:
If you are planning to explore hospitality jobs in other parts of the world, the experience of working in a hotel in New York would act as a huge plus in your Resume. Finding hotel jobs in NYC involves going through the most stringent selection process where only the best make the cut. There is an aura about working in such a competitive ecosystem where you would have to deal with people from different parts of the world that come with their own expectations. This works as a great learning experience for any professional irrespective of his/her role. So even a small stint in New York improves your future prospects in this industry exponentially.
As you can clearly see the hospitality industry in New York offers you an ocean of opportunities to explore. Irrespective of your skills and expertise you would find an opportunity that would lay a strong foundation for your long career. To scout for the most lucrative opening, you need to choose a job portal that is dedicated to the hospitality industry. These would keep you updated on the latest job openings across various hotels in the city and let you apply at your ease.
When you hear the term "detective," you might think of the fast-paced, well-groomed characters from television series. True detective work demands extreme patience, rigorous investigation, and unwavering ethics; it is very different from the glamorous portrayals in the media. The process of solving cases can take months or even years, during which time a lot of time is spent sifting through files, documents, and photos.
On top of that, solving cases may expose investigators to potentially dangerous people and situations. Notwithstanding the difficulties, though, working as a detective can be fulfilling because it offers the intense sense of accomplishment that results from cracking cases and giving victims closure.
Despite the overlap in their areas of expertise, private investigators (PIs) and police detectives are two different professions. Police detectives usually obtain investigative experience through their work in law enforcement and become detectives as a promotion through the agency. This is according to the Bureau of Labor Statistics (BLS 2022).
At work, they might interview witnesses or suspects, look through documents, gather and meticulously record evidence, write reports, watch subjects at work, secure crime scenes, obtain arrest warrants, assist in apprehending offenders, and also testify as experts in court.
In contrast, private investigators, or PIs, are citizens who usually require state licensure. They gain experience in obtaining legal, financial, and personal information about their clients through surveillance and background checks. They also participate in missing person tracking, snooping for hints in documents, and speaking with relevant individuals. Detectives can focus on corporate malpractice, insurance fraud, computer forensics, and other areas.
There are a hoard of professional courses you can do, and your scope is equally varied. Keep reading to learn about the salary detectives draw and the qualifications, training, and personality needed to enter this field. Here is everything you need to know about how to become a detective.
Skills To Become a Detective
Most prosperous detectives are inquisitive, meticulous, and diligent. Perseverance may also be crucial because solving crimes isn't always a straight line or a quick process. The Bureau of Labor Statistics states that the following abilities are critical for successful detective work:
Communication skills: When speaking with witnesses, victims, and possible offenders, detectives need to pay close attention to what they are saying, ask the right questions, and be aware of nonverbal cues.
Decision-making skills: Detectives need to be able to make decisions quickly and calmly, especially when someone's life is in danger or when acting quickly can lead to the discovery of information that can help solve a crime.
Curiosity: Skilled investigators possess an innate ability to solve puzzles and can consider potential reasons behind a crime as well as determine the means of commission.
Perseverance: As mentioned earlier, solving a crime can take several months or even years. Crimes go unsolved occasionally, turning into cold cases that may be reopened years later, particularly with the development of forensic technologies like DNA testing.
Resourcefulness: Although detectives always need to be quick on their feet and adhere to protocol, they also need to be able to solve crimes by using their intuition and the resources at hand.
How To Become a Detective?
There are several ways to become a detective or private investigator (PI), but they all involve a consistent mix of classroom learning and real-world investigative experience. If you want to know how to become a detective, then this is one standard way:
Step 1: Complete your four years of high school
At this point, prospective detectives are advised to cultivate critical thinking, deductive reasoning, and inductive reasoning. To obtain practical experience in the field, some students might look for volunteer opportunities. They can do it through their local police departments, community organizations, or federal agencies.
For instance, high school students who are interested can enroll in the FBI's week-long Future Agents in Training (FAIT) program. Similarly, eligible high school and college students can apply for the Pathways Internship Program offered by the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF).
Step 2: Complete degree program in criminal justice, criminology, sociology, or related field
Many police academies require at least some college to qualify. Whereas some police academies may be able to accept prospective police detectives directly. Eileen Carlin is a state coordinator for Rasmussen College's School of Justice Studies and a 20-year law enforcement veteran. According to him, most departments prefer detectives with two- to four-year college degrees.
Step 3: Complete a police academy and gain investigative experience
The next step for someone who wants to work as a police detective is to enroll in a police academy. This is an option that can be more profitable than working as a private investigator (PI).
The qualifications for a police academy differ depending on the department and area, but applicants must be US citizens, be at least eighteen years old, have a driver's license, have never been convicted of a felony, and have some college experience.
Note that most state as well as federal agencies require a minimum of four years of undergraduate study. Typically lasting six to eight months, police academy programs provide specialized training in the use of firearms, patrol procedures, ethics, self-defense, writing reports, CPR and first aid, physical fitness, and emergency response.
Aspiring detectives can enhance their resumes by pursuing advanced training and responsibilities in investigative units after graduating from the academy. Homicide, surveillance, fraud, cybercrimes, financial crimes, and missing persons are among the different investigation branches.
Step 4: Private investigator's (PIs) licensure and on-the-job investigative experience
Prior to receiving a license, private investigators frequently need to have investigative experience gained through on-the-job training. Before being issued a license to operate, a prospective PI must first fulfill the eligibility standards of their home state, pass an exam, and finish additional state-mandated requirements. The number of hours required for this type of work varies depending on the state.
After receiving their full license, the PI may choose to focus on specific investigation fields, such as litigation support, insurance claims, cybersecurity, and criminal investigations. An online resource for investigators, Pursuit Magazine (2022), notes that 46 states (as well as certain cities) require a license for private investigators to practice, and it offers a useful table of state-by-state private investigator licensure policies.
Step 5: Police detective exam for professional certification
Both private investigators and police detectives can obtain certifications. For investigators with a focus on criminal defense or negligence, the National Association of Legal Investigators (NALI) offers the Certified Legal Investigator (CLI) credential.
Candidates for the CLI program must pass an exam with a minimum score of 70%, finish a 1,000-word research paper on investigations, and have at least five years of full-time experience (or qualify through appropriate academic coursework). Every three years, CLIs must complete 50 hours of continuing education (CE) to keep their certification.
For investigators who specialize in security, ASIS International offers the Professional Certified Investigator (PCI) certification. Candidates must have five years of investigative experience (two of which must be in case management) and a high school diploma to be eligible. People's knowledge of case management, investigative techniques and procedures, and case presentation is tested on a 140-question exam.
Step 6: Local credentialing
State-specific requirements may differ for becoming a detective. The procedures to enter the state's detective division may differ as well. Because most states have distinct standards for becoming police officers.
Generally, some police departments only accept a GED or high school certificate. Others demand a two- or four-year college degree, as well as certain college courses. For instance, you need a high school degree or GED to work in the Los Angeles Police Department Detective Bureau. Here, the first promotion after completing officer training is detective or sergeant.
However, candidates must have completed two years of military service or 60 college credits to be considered for employment with the New York Police Department. Candidates from Dallas, Texas, between 21 and 44, must have a 2.0 GPA and 45 semester credits (college-level).
In contrast, candidates in Miami, Florida, must obtain a GED or a high school diploma and pass the Florida Basic Abilities Test (FBAT), a law enforcement exam. To put it briefly, state requirements for becoming a detective differ greatly. Moreover, it is advised that prospective candidates check their eligibility by contacting their local government offices.
Institutions to Consider
When you are looking for more details regarding how to become a detective, the consequent thought to follow it up is which are the top colleges and universities offer the relevant courses. Here are some premier institutions that you should check out.
California State University
A Bachelor of Arts (BA) in criminal justice is also offered by California State University in San Bernardino (CSUSB). It combines structured coursework in criminal law and statistics in criminal justice. It also has correctional counseling with beneficial research and internship opportunities.
Graduates from this program will be well-versed in the criminal justice system, how it functions, and how laws, as well as law enforcement, affect society.
The program, which is worth 120 credits, consists of classes on topics like criminal law, research methodologies in criminal justice, statistics in criminal justice, police and police systems, theories of correctional theory and institutions, crime and delinquency, police and police systems, and criminal investigations, among other things. If you are seriously looking for the answer to how to become a detective, then CSU is your top bet.
John Jay College of Criminal Justice
Many respectable undergraduate degrees with criminology, criminal justice, and criminal justice management majors are offered by this institution. Students can pursue a Bachelor of Science (BS) in criminal justice program. They will receive specialized training in constitutional law, police and community relations, and the law and politics of racial relations. It lays special emphasis on institutional theory and practice.
The 120-credit program comprises courses like:
Drugs, Crime, and Law in Latin America
Police and Urban Communities
An Introduction to Corrections
An Introduction to Police Studies
Criminology
Community-Based Approaches to Justice
Police and the American Criminal Justice System
Pennsylvania State University
Penn State Harrisburg School of Public Affairs and Penn State World Campus have partnered to offer an online associate in science (AS) degree in criminal justice through Pennsylvania State University. Through this program, students will acquire the abilities and information required to start or progress in a variety of criminal justice and social services careers.
The 64 credits that make up the program include the following courses among others:
Criminology
Policing in America
Courts and the prosecution process
Corrections in America
Introduction to ethics
Race
Ethnicity
Culture
Statistical Analysis for the social sciences
Research methods in criminal justice
Graduates of this program will be prepared to work in the legal and correctional fields, protective services, security management, social services, court administration, and other related fields, serving both public and private interests.
How To Become a Detective: Specializations?
Depending on the county as well as the state, police detectives may be able to choose a specialization within their detective division. Additionally, because of compliance regulations and technological advancements, ongoing training might be required. Certain departments might also conduct ongoing research, design, and implementation of improvement strategies. This is done to improve the caliber of their investigative methods and procedures.
Some of these specializations or divisions, which are typically headed by lieutenants, captains, or commanders, are listed below:
Homicide and Robbery: Detectives assigned to the Homicide and Robbery unit will concentrate on cases involving murders, suspicious deaths, kidnappings, and robberies.
Forensics: This section examines the digital and tangible evidence discovered at crime scenes.
Juvenile: Investigators work on cases involving minors, including those involving child abuse and exploitation.
Gangs and Narcotics: These detectives deal with violent street gangs and the use and distribution of illicit substances and weapons.
Commercial: In addition to auto theft, commercial crimes can also involve fraud and cases of forgery.
Technical Investigation: Financial crimes and online crimes against minors fall under the purview of this investigative division.
Detective Support and Vice: This division deals with pornography, animal abuse, human trafficking, missing people, and hate crimes.
Special Victims Unit: Also known as SVU, these detectives investigate violent crimes against adults, including sexual assault, domestic abuse, and crimes against children.
How Long Does It Take to Become a Detective?
In general, there are many different routes to becoming a police detective. But it can take five to eight years to advance from police officer to detective after earning a high school degree or GED. The BLS (2022) states that to become a detective, a person must complete high school or earn a GED. Most will do so by earning an associate or bachelor's degree in criminology, criminal justice, sociology, psychology, or a similar discipline.
Moreover, passing physical exams, background checks, and other requirements is necessary for prospective officers to be considered as competitive applicant in a police department. Candidates may occasionally attend a police academy to receive additional training after being hired as police officers. Academies differ in duration depending on the department, city, and state. Basic police training takes place in Portland, or, for 16 weeks, while it takes place in San Jose, CA, for 0 weeks.
In addition, prospective detectives need to work as police officers for at least three years after completing a police academy to be promoted to detective. Officers who want to advance in the police department must pass exams and/or review their service history.
How Much Do Detectives Earn?
It's crucial to remember that four of the states with the highest salaries in the US also have the highest cost of living. To illustrate the point, the Missouri Economic Research and Information Center (MERIC 2023) discovered that among the top fifteen most expensive states are Alaska, the District of Columbia, Maryland, Hawaii, and Washington. In contrast, Mississippi, Oklahoma, Kansas, Missouri, and Alabama were the five states with the lowest cost of living.
Ultimately, over the next ten years, job growth rates for private investigators and police detectives are anticipated to be comparable. For example, in 2022, the Bureau of Labor Statistics (BLS) predicted that employment for police investigators (BLS) would increase by 3% and for investigators (PIs) by 6% between 2021 and 2031. This growth is almost equal to the average growth predicted for all occupations during that period (5%).
The Bureau of Labor Statistics (BLS, May 2022) makes a distinction between police detectives and private investigators. First, the following salary ranges were reported by the 32,050 private investigators and PIs in the United States:
Annual mean wage: $59,400
10th percentile: $33,710
25th percentile: $38,360
50th percentile (median): $52,120
75th percentile: $75,740
90th percentile: $92,660
In comparison, the salary ranges reported by criminal investigators and police detectives were significantly higher (BLS May 2022):
Employment: 107,400
Annual mean wage: $91,610
10th percentile: $47,990
25th percentile: $61,240
50th percentile (median): $86,280
75th percentile: $110,530
90th percentile: $150,570
Additionally, there's good news for Americans who want to work as federal agents nationwide: coastal states are home to the highest-paying states for criminal investigators and detectives (BLS May 2022):
District of Columbia: $133,890 annual average salary
Alaska: $128,410
Hawaii: $119,290
Maryland: $117,800
Washington: $110,620
If you were thinking about how to become a detective, the salary should be enough to push you towards achieving your target. It is a highly rewarding job, both morally and financially.
Wrapping Up
People who want to work in law enforcement and make their communities safer or who just have more questions about becoming detectives should check out the criminal justice degree programs offered by the various universities across the states.
If you want to serve your community and the nation at large, becoming a crime investigator in any capacity is very rewarding. If you have thoughts to share or questions to ask about how to become a detective, please leave a comment below. We would love to hear from you!
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