How to Stand Out in the Competitive Corporate World

Published on: 17 April 2019 Last Updated on: 22 April 2019

Building a portfolio in today’s competitive corporate environment is a tough challenge for professionals. After all, you need to stand out from the crowd in order to land your dream job. So the question is, how do you make sure you set yourself apart from your competitors in the industry?

Staying Ahead of Your Competitors in the Corporate World:

Everyone has their own competitors to live out with. Whether you’re a doctor, artist, musician, or a business owner, you will come to a point where you need to stand out and draw your market’s attention. Moreover, the corporate world is like the complex rollercoaster ride, where you can skip your job or play some other trick, to reach to a level much higher than your previous one.

Therefore, you need some effective strategies to stay ahead of your competitors in this world where change is a constant thing.

The following are some tips you can use in order to develop a more competitive edge from your corporate competition. Also remember that no trick is the short cut, talent, wit, and hard work is going to pay you for the long run:

Develop your strengths to better skills to become your best self. Do not stop acquiring skills and practice whatever you learn so you can turn them into qualifications. You can opt to take a masters in business administration online if you don’t have the time to go to a traditional university. With the right skills set, you can get your dream job in the company you want to work long term.

Focus on your personal branding. One of the most important factors in an individual’s professional portfolio is a personal brand. If you have strong branding, it’s easier to showcase your potential to employers and companies.

You can blog, join podcasts, attend conferences, and accept speaking engagements to get your brand out there. Creating a trend is not so hard these days. Create your own story, own character, and own trademark, and you already be considered as a brand.

For example, McDonalds’ clown is the mascot of the brand, therefore the brand is not only famous physically but digitally too. The character’s humble and funny habits have portrayed the brand as a good and humble brand. Now we know why we think of McDonald’s, whenever we feel like having burgers!

Research on the areas your competitors lack and work on them. What do you think is your edge from your competitors? What are the potential deficiencies that made you stand out from them? Work on those areas and take over the competition in the corporate world.

Provide insights whenever you can. The secret to a successful corporate life is sharing your knowledge and expertise. This will boost your personal brand while increasing your connections. One of the best way to let know of your professional caliber to your community is via Linkedin.

Linkedin not only gives you recognition in your professional field but also finds you great opportunities to enhance your lifestyle. Whether it’s in the office or on conferences, build rapport with people to improve your reputation.

Professionals, business owners, and organizations need to look for continuous improvement in order to remain relevant in their industries. If you work with talented people and continue learning, it’s easier to stand out and conquer your corporate goals.

Don’t just be hardworking and intelligent; know how to take on challenges and turn them into opportunities. Remember, it’s a dog eats dog world out there – equipping yourself with the right mindset and skills is important.

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5 Reasons You Should Respond To Every Customer Complaint

Any business encounters a customer complaint at some juncture. Despite the best of intentions, there will be situations when a client leaves feeling dissatisfied. Such a customer may initially try to seek resolution from the business itself, but increasingly, they are more prone to air their grievances on social media platforms. When such negative feedback is published online, it becomes a permanent fixture. This puts business owners and managers in a position where they must make a choice: either overlook the complaint or use it as a platform to exhibit their c for everyone to witness. Here Are Five Prime Reasons You Should Respond To Every Customer Complaint Here are some reasons why responding to customer complaints is crucial for your business's success. 1. Forge Strong Connections Customers tend to be doubtful, particularly regarding reviews. Research indicates that only 39% of consumers believe retailers seriously consider their feedback and an additional 22% feel this simply never happens. Making public responses to your reviews is the initial action towards alleviating these suspicions. Don’t solely concentrate on responding to negative feedback. Yes, one and two-star reviews should be addressed first, but recognizing customers who have given you positive reviews, even with a plain “thank you,” can greatly enhance brand loyalty and demonstrate to the world that you value every piece of customer feedback. Ensure your responses strike the right note. This is your opportunity to initiate dialogue with your customers and exhibit the personable side of your brand, so think deeply about the image you want to project. 2. Motivate Employees When your entire support team commits to elevating customer satisfaction by gaining insights from customer interactions, it naturally leads to fewer disgruntled customers and boosts motivation. Employees feel more motivated and their morale improves when they're not constantly dealing with negative feedback or hostility in every interaction. If you're overwhelmed, you could outsource professional answering services from Absent Answer to handle any high volumes of customer interactions. 3. Complaints Help to Pinpoint Defective Products Regrettably, despite rigorous quality control measures, defective products occasionally reach consumers. Organizations need to be informed about these flawed items by customers to rectify similar issues that might exist in other products. This scenario is especially relevant when a discourteous employee interacts with customers over the phone. Many individuals would prefer not to expend the effort to report such instances of rudeness. However, without this feedback, a manager may remain oblivious, potentially resulting in a single employee driving numerous customers away. 4. Complaints Pave the Way for Service Improvement Opportunities Studies indicate that a customer whose concerns have been addressed satisfactorily tends to be more loyal than a customer who has never had any issues. Complaints provide a chance to demonstrate to the customer that their satisfaction is a priority for the business by implementing service recovery measures. Numerous businesses implement a service recovery strategy to handle those occasional yet significant instances when customers feel their expectations have not been met. A well-executed service recovery program can potentially convert a dissatisfied customer into a loyal patron, who may be more satisfied than if they had never experienced problems. 5. Improved Digital Presence Complaints on review sites and social media are becoming more common. While it might be disconcerting to publicly display a customer's dissatisfaction, remember that potential customers expect to see some negative feedback. The key is demonstrating that your business is proactive and committed to satisfying its customers. Responding to complaints by regretting any less-than-positive experiences shows potential customers they can trust your service. In your response, highlight your eagerness to rectify the situation. Once you've addressed the issue publicly, follow up privately as well. This prevents the possibility of an extended discussion overshadowing your initial response. Generally, you'll be able to resolve the problem and, apart from maintaining a positive public image, you'll also enhance your reputation with the affected customer. Tips on How To Effectively Handle Customer Complaint Responding to customer complaints as soon as possible is crucial as it sends a message to them that the business or organization values their concerns and feedback. Moreover, ensuring customer satisfaction also helps in building and maintaining one’s brand reputation. However, handling and responding to customer complaints is not an easy thing to do. Here are some tips on how to effectively handle customer complaints. Go Through The Complaint The first step to effectively handling a customer complaint is actively listening to the customer and trying to understand the issues that they are facing with your product or service. If you are reading online reviews feedback or complaints sent via email, then don't just skim through. Make sure to read the review thoroughly from top to bottom. While reading through the reviews, you should also try taking notes such as product or service number, day and date of the incident, and any other information that you think is relevant. Carefully reading or listening to the complaint will help you to understand the issues and determine a suitable course of action. Stay Professional and Apologise to the Customer It can be difficult to accept criticism, be it online or face-to-face, especially if it is about your business that you have worked hard to build from the ground up. However, it is crucial that you stay calm while listening to or reading customer complaints, even if you think that they are wrong, lying, or being unreasonable. Getting emotional or worked up over customer complaints and then reacting angrily in front of customers will only escalate the situation and harm your brand’s reputation. So be professional and apologize to the customer even if they are the ones who are in the wrong. You should also be courteous and thank them for reaching out to you and voicing their frustrations and assure them that you are looking into the issue. Most of the time, apologizing immediately to the customer can go a long way toward defusing the situation. Formulate A Course Of Action To Resolve the Customer Complaint Once you have carefully heard or read the customer complaint and understood the issue, try to formulate a suitable course of action. Some problems can be easily resolved, while others may take some time. If the issue can be fixed easily, then you should get back to the customer as soon as possible with the solution. The customer will appreciate the promptness on your part, and it will go a long way in ensuring customer satisfaction. However, there can be issues that cannot be resolved quickly. In that case, you should determine how much time it will take for you to fix the problem. At the same time, be honest with your customers and tell them that you will need some time to fix the issue and provide them with a timeline. Here are some additional tips on what to do after the complaint is resolved: Follow up with the customer after the issues are fixed and make sure they are happy with the outcome. You can ask for their feedback on how you handled the complaint and what you can do better next time. Try to exceed their expectations by offering them something extra, such as a discount, a freebie, or a referral. This will help you turn a negative experience into a positive one and increase customer loyalty and retention. Endnote If you've been neglecting your reviews, feeling too anxious to reply, or simply haven't had the opportunity, there's no more suitable time to start than now. Responding to all your reviews, whether they are positive or negative, can contribute immensely to strengthening trust in your brand and depicting your company as one that genuinely listens and deeply values its customers. Read Also: 5 Most Common Digital PR Mistakes And How To Avoid Them The 7 Steps to Create a Storybrand to Ensure Marketing that Works How Customer Success Can Help Grow Your Business

Best Office Design Trends for 2018

As a startup or an SMB, you need to do all that is in your power to win an uphill battle against your much larger counterparts. Sometimes, this means producing a product of greater quality, performing a superior service, adding in a few extra features or just lowering your price. Still, what if all of this is not enough. Well, the only thing you have left is trying to boost the overall productivity of your team. One of the ways to pull this off is by providing your employees with an optimal work environment. Here are several office design trends that might be of huge help to you in a year to come. 1. Personalized office space According to one statistic, a happy employee is 12 percent more productive. Nonetheless, this raises another important topic of how can you make someone comfortable in an office. In order to reach this goal, you may need to start emulating a bit homelier atmosphere. Of course, even in the most traditional offices, you can see employees holding pictures of their loved ones on their desks or even displaying a personal memento from a vacation somewhere in the corner. So, why not take this one step further and add a wall picture or a pot plant? Furthermore, why not use your dining room fridge to display some personal achievements and accomplishments of people around the office? In no time, this can create an image of your brand being more than a company – you can turn it into a real family. 2. Sit stand desks In the past, a lot of companies flirted with the idea of introducing standing desks. This ergonomic trend can boost the productivity of your team, as well as make them overall healthier. By reducing the risk of obesity and, therefore, also type 2 diabetes, you are also doing your employees a huge favor. The greatest problem with this trend is in the fact that, to a lot of employers, this looks like too much outside-of-the-box solution. Luckily, in 2018, one of the hottest office design trends will revolve around height-adjustable sit-stand desks, which can allow you to experiment with this idea as much as you’d like. 3. A dynamic space Another great way of beating the mundane structure of the traditional office is by introducing the idea of a dynamic office space. The main trait this office has to possess is easily moveable furniture. Here, you need as many lightweight furniture pieces as you can get in order to be able to customize your workplace at the moment’s notice. Apart from this, you might also want to favor furniture with wheels and lazy bags. Finally, going with an open floor plan is a more than welcome idea, seeing as how it will give you even more freedom in any future customization you decide to undertake. 4. A clutter-free space Finally, while neatness was always an important trait of office design, in 2018 it will be taken one step further. Namely, in order to create a truly open office, you need to make sure it is both visually and physically accessible. In other words, you need to make an office that is easy to move through, without distracting other people. This, however, depends on two major factors, the amount of space you have and the number of items you need to cram in it. For those who are currently operating from a bit tighter office, yet hate the idea of discarding furniture pieces and appliances they might need in the future, there are other options. Looking for a company like Supereasy Storage that handles transportation, loading, and storage at the same time might be the best possible solution. While some of the above-listed trends may seem like something completely revolutionary, neither of them can be described as new. Nonetheless, while standing decks are an idea that dominates in certain circles, it is not as widely accepted as it could be. In the following year, by slightly altering this trend, it might yet come one step closer to reaching its full potential. Same goes for the other three trends, as well. By the time they become mainstream, every single one of your competitors might start copying these trends, so why not try to pioneer in some of these groundbreaking ideas yourself? Read More: Dealing With A Debt Relief Officer For A Better Assistance Making Your Office Safer For Workers Office Spaces – Which One Is Right For Your Business? 7 Ways To Stop Spending So Much On Printing In Your Business Five Reasons Why Freelancers Should Use A Coworking Space

Creating a Sales Pipeline: Effective Steps To Do So

An effective sales pipeline allows teams to develop and execute strategies that convert prospects to buyers quickly and consistently. Establishing yield probability estimates at each stage helps teams determine monthly or quarterly revenue projections as well as spot bottlenecks in the process. Standardized processes help salespeople collaborate on a common strategy and shorten sales cycles. Defining The Pipeline A sales pipeline is an organized visual representation of your sales process. It not only tracks leads but also prospects from various stages to closing. Often described in terms of horizontal bars or funnels, sales pipelines typically represent various steps within an ideal customer profile (ICP) buying journey. For example, suspect, prospecting, analysis, and negotiating closing. It's crucial that these stages are identified clearly to set expectations among your salespeople. You can visit Clickfunnels to learn more. It is important to visualize the sales process. Beginning The Process Of Creating A Sales Pipeline Establishing your sales pipeline starts with collecting a list of prospective buyers. The latter must meet your company's target audience and ideal customer profile. Additionally, you might need their contact details and other pertinent details. Next, build buyer personas for each prospect. The more in-depth the personas are, the easier it will be to understand their pain points and specific challenges. As a result, you can customize your messaging appropriately. As part of building your pipeline, it can be helpful to develop a forecast based on your average sales cycle. You can also determine the length of each step in your sales process. This will give you a sense of how many leads and revenue are necessary at each pipeline stage, as well as whether your goals can be reached. At times, it's also essential to review your pipeline periodically in order to identify deals that have remained dormant for an extended period. Doing this will prevent your sales pipeline from becoming blocked up with old deals while setting realistic expectations about future performance. Identifying the Stages of the Pipeline When creating a sales pipeline, it is essential that each stage be identified. This will allow you to determine which steps a potential customer needs to go through before becoming ready to purchase and can also assist in tracking metrics like win rate and revenue. Once identified, lead nurture sequences can begin. Prospecting Prospecting is the initial stage in any sales pipeline. This involves identifying and cultivating leads through activities like marketing campaigns, social media engagement, email outreach, or cold calling to identify prospective leads who might be suitable candidates for your products and services. Here, the goal should be to uncover any mutual interests between yourself and a prospect that might indicate compatibility for sales success. One-On-One Meetings Once prospects reach the qualification stage, they're often eager to learn more about your company through an in-person meeting, free trial, or product demo, and can also include sales meetings. This step of your sales pipeline gives your team a crucial chance to differentiate your solution and establish credibility while gathering essential details such as budget and ownership information about each prospect. When selling to businesses, it is vital to fully comprehend their current problems and challenges so you can create an effective business case around how your products or services will address these challenges. Analysis The needs analysis stage of a sales pipeline typically includes meetings with stakeholders, competitor research, and establishing ROI projections, all designed to position your solution as the most cost-effective one on the market while crafting winning proposals. You can visit this site to learn more about ROI. Settling On Terms The final stage of your sales pipeline involves finalizing terms with prospects and preparing to implement your solution. Depending on the size and structure of the deal, this may involve negotiating pricing terms or legal issues as part of this phase. Measuring Your Sales Pipeline Success: Steps That Often Go Unnoticed Just like physical pipelines, pipelines have an endpoint or destination. This point corresponds with company sales goals or revenue targets. Identifying the Prospects A successful sales pipeline begins by creating an in-depth list of potential customers that aligns with the company's ideal customer profiles and target audiences. Additionally, it includes a number of prospects with rough pipeline stages. Therefore, the team is focused on only moving through promising prospects in its sales cycle. The next step is of paramount importance in the sales process. Here, the team analyzes lead scoring to identify hot leads from cold opportunities. Furthermore, it prevents sales reps from spending too much time with those who won't buy or aren't interested. In this step, they also create and foster relationships with prospective customers through scheduled meetings, product or service demos, and price quotes. As prospects progress through your pipeline, some may fall out while others will close. While this is expected, it's essential that you understand why some prospects drop out. For example, if 40% of your prospects drop off between the presentation and proposal stages, this could indicate problems with presentation or pricing that need fixing. Especially if you want to increase the pipeline conversion rate. Identifying any such problems early can help you fix them effectively while improving conversion rates. The Only Drawback… One of the biggest problems in sales pipeline management is when teams try to push deals through without fully comprehending customer needs. As a result, it leads to missed quotas and lost revenue for a company. To combat this problem, having a well-defined sales process with steps necessary for each prospect to become a customer is essential. You can click here: https://www.wikihow.life/Manage-a-Sales-Team to learn more. Set up an ongoing sales review process to ensure everyone stays on track. Sales managers should meet with each rep once a week to review data in their CRM. The latter can be used to monitor how each is performing and compare it with quota goals. Finally, sales managers should ask each rep to quickly summarize each deal. So that they can give feedback or address any potential issues that may have surfaced during that week. Identifying the Opportunities At all stages of the sales pipeline, salespeople need to identify prospects through lead scoring. Hence, this method takes into account each prospect's needs and budget before moving them along to the next stage. Furthermore, leading technology can assist salespeople in prospecting, scoring, qualifying leads, and making sure no opportunities slip through the cracks. Utilizing sales team efficiency tools can increase efficiency and decrease workload. This ultimately frees them up to focus on nurturing relationships with customers instead of data entry or administration tasks. In turn, this can increase retention rates while decreasing customer churn rates. Furthermore, it's key that sales organizations establish clear goals for their sales pipeline on the basis of organizational revenue goals. Moreover, it should have clear communication with sales staff members regularly during performance reviews and regularly tracked via metrics. Conclusion An effective sales pipeline is in constant flux as new opportunities arrive and others move through its stages. Regularly clearing out stalled prospects helps ensure its smooth running. It also provides sales managers with an accurate view of its health. When creating a sales pipeline, it's vital to take into account both potential buyers and their average deal size. This will allow you to assess how many prospects are necessary in each sales stage. The goal is to meet targets and develop monthly or quarterly goals accordingly. Close ratio tracking can also provide valuable insight into the performance of your sales team as well as product value and pricing structure. This metric can assist in measuring how effective your team is in delivering services or selling products to customers. Read Also: Why an Automated Sales CRM Platform is What Your Business Needs Avoiding Sales And Operations Planning Mistakes

How to Stand Out in the Competitive Corporate World

Staying Ahead of Your Competitors in the Corporate World:

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Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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How to Stand Out in the Competitive Corporate World

Staying Ahead of Your Competitors in the Corporate World:

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Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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