What is a Digital Marketing Agency and What Can It Do For You?

Published on: 15 June 2021 Last Updated on: 03 January 2025

A digital marketing agency is not a typical traditional marketing service. A digital marketing agency is a resource that aims to help its client reach customers through multi-channel marketing, single-channel marketing, or omnichannel marketing. To learn more about digital marketing and traditional marketing, visit american-image.com

If you desire to hire a digital marketing agency, they will be your ticket to help promote your business, raise brand awareness, build a strong foundation of customer loyalty, and increase your online and offline sales. This can be done through digital marketing efforts using different elements like Search Engine Optimization (SEO), social media marketing, pay-per-click ads (PPC), stylish website design, data statistic reports, and other online marketing strategies.

With the right digital marketing agency, you can utilize many if not all different digital marketing techniques. The right digital marketing agency can give you the flexibility you need to handle many digital marketing components so that you can focus on other important things like running your business.

5 Benefits of Hiring a Digital Marketing Agency

1. Manage your business more effectively:

You may be an expert in your business but not in digital marketing. When you hire a digital marketing agency, they can help you plan and develop strategies so that you can promote your business online. They have experts who will help you manage various digital platforms and help build a strong online presence. By hiring a digital marketing agency, you will benefit from their structure and procedures in marketing your business digitally.

2. More customers:

Digital marketing agencies have the right resources to put on pay-per-click advertising on popular social media platforms like Facebook, Twitter, Google, or Instagram. What you just need to do is pay for the ad space fee.

It is not just about putting an ad online, you need the right agency who will make your ad look good so that customers will find it visually appealing enough to click on it and find out more. More appealing online ads will reach many potential customers.

However, online ads on popular social media platforms are not cheap. But if you think about it, your initial investment now on online ads might yield a high investment as it can have the potential to bring in more customers. If you pick the right digital marketing agency, they already know how to reach your target customers and bring a positive return on the investment you spent.

3. You are in expert hands:

If you are the only one running your business you might be overwhelmed with aspects beyond the day-to-day operations of your business. Hiring a digital marketing agency might be the better choice rather than hiring one employee to do the digital marketing aspect of your business. Labor costs and time will be lost to you if you take the time to hire an employee.

But, if you hire a digital marketing agency, there is no need to think about training and developing an employee on digital marketing, an agency has all the right resources and marketing professionals who will do the job for you. They have all the necessary skills and industry know-how to bring your digital marketing strategy up. So, save your energy and money and look for the digital marketing agency that is right for you and for your budget.

4. Gain valuable resources:

A reputable and competent digital marketing agency will have access to various resources that will help you further your online presence. They have all the necessary tools to monitor and create your online reputation.

The digital agencies often have their tools and will be able to give you ideas and technical knowledge from them so that you don’t need to buy these tools. These tools will help your business increase your abilities so that your brand can be marketed online in the best ways possible.

5. You keep up with the latest online trends:

It is the digital marketing agency’s mission and objective to know and to stay on top of the latest trends. If your business does not keep up with the latest trends then any potential and current customers may view your business as outdated. This is not a good way to retain customers and increase customer loyalty.

An agency whose job is to learn and apply these top trends will help inform you about the latest trends so that you can use them for the benefit of your business.

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Your Ultimate Guide To Creating SMS Marketing Campaigns

Every marketer would tell you that there are reasons why text marketing continues to become a mainstay in marketing agencies. In fact, both conventional and modern companies highly rely on their efficacy when it comes to reaching out to their target audience. Because when you think about it, every person checks their text message inbox every time they receive a ping. Leveraging communication strategies like an effective SMS marketing campaign allows you to grow your brand more, target more audiences, and even build closer relationships with prospects. There are a lot of things that SMS marketing can help you with in terms of achieving business goals. But before you partake in this marketing tactic, it’s important to understand the concept behind this marketing practice. Use this guide to make successful SMS marketing campaigns. What Is SMS Marketing? It’s crucial to understand first the concept behind this old but gold marketing strategy. SMS marketing refers to a short message service you send to your customers to build relationships with them. It’s important for text marketers to communicate with their target audiences in a respectful and compliant manner. No matter what your business goals are, SMS marketing puts you one step ahead of achieving them. For instance, you can drive more leads, introduce new products, lead them to check your website, and so on. The ideas that you can do with this marketing method are limitless. Compared to email or push notification marketing, SMS marketing has several advantages. For instance, every person who receives an incoming message in their phone inbox will surely take the time to check and read them one by one. While some people might check their emails at least once a day regarding text message inboxes, people often check them as soon as they receive a message. Your message can be concise and clear with SMS marketing. There’s no need for lengthy advertising messages. With brief sentences that can take up less than 160 characters of the SMS limit, you can already deliver what you want to say to your prospects. Choosing The Right SMS Marketing Tool Now, it’s time to understand the tool to use for this marketing strategy. With the advent of technology, there is now text marketing software at your disposal. For one, you can take advantage of Drop Cowboy Ringless Voicemail service and some other brands that offer reliable text messaging as marketing services. Text message delivery depends on the tools and services you choose. Such software comes with pricing plans that fit your marketing budget and goals. Unlike any other conventional marketing promotions like print ads, TV ads, and billboards, this marketing campaign is priced reasonably better. Also, consider partnering with the best SMS marketing service provider to automate your text messages to your target recipients. How To Maximize On SMS Marketing Campaigns As mentioned, a high percentage of people open text messages every time they receive one. By sending promotional messages via SMS, you ensure your customers will read them because they will arrive directly in their inboxes. Check out these ideas in which you can maximize your SMS marketing campaigns. 1. Limited-Time Promotions You can use an SMS marketing strategy to encourage your customers to avail of coupons and discounts or even redeem incentives or gifts. Offering these incentives for a limited time makes them even more effective. Announcing that the campaign only runs on a promo period is an effective call-to-action strategy so your customers won’t miss out on such opportunities. It’s one effective strategy to get your business to high ranks. Considering SMS marketing's high open rate, it’s the most effective way to communicate time-sensitive offers with customers. As a result, you ensure your customers don't pass up a good deal. This yield win-win situations for both the customers and your brand. They get discounted rates, and you could convert your sales funnel more effectively. 2. Reminding Customers One good purpose for SMS marketing is when you could send notifications regarding the recent actions of your customers. For instance, whether they checked your website, changed passwords, or linked different payment modes, an SMS notification will be sent to inform them that the activity is successful. Sending notification messages is essential for many businesses, and they’ve realized how effective it is in retaining customers. By relaying notifications about their recent purchase or online activities, the customers will grow their trust in your brand. It could lead to continuous patronage. Also, they will feel at ease by getting reminders of how your brand is already dealing with their orders or purchases. Receiving reminders is valuable, especially for customers who are always busy with other things and obligations. Make sure your brand is always at the top of your customer's minds. It’s a job that SMS is best suited for. With SMS marketing, you can remind your customers about everything from their most recently liked products to the purchased ones that are going to arrive soon. 3. Order Updates And Confirmation An SMS is also useful for customers to receive updates regarding their orders. Once they make a purchase, a message will be sent regarding the successful transaction. It ensures peace of mind for the customer. Also, the confirmation messages sent via SMS will allow them to use them as proof or evidence regarding their purchase. If products don’t arrive as planned, they can refer to the SMS notification. 4. New Product Release And Launches SMS advertising is also useful for announcing new product releases. It’s the most cost-effective way for marketers to advertise new product launching. Without paying for the expensive talents of celebrities to promote new products, a large number of users will discover your new product offering through the message they can read in their SMS inbox. Using this method will generate buzz and interest, and you could even entice old customers to come back and check out what's new. You can also use SMS campaigns to drive traffic to your website or storefront. Thus, you can simply include a link they can visit to check your new product or any offers. 5. Send Welcome Messages Send your customer a welcome message once they subscribe to your SMS marketing campaign. Companies must start building relationships with their customers. As a result, you will be able to communicate with them right away, as they will know they have been subscribed. It also alerts them to expect a few messages from your end every now and then. There’s no need for lengthy or complex welcome messages. Sometimes short but sweet thank you message about their subscription are already enough for your customers to remember your business. 6. Customer Service Tool SMS is not limited to being a marketing tool; it’s also a customer support tool. In this era where customer service should be at the forefront of any business, SMS strategy can be used to ensure customer satisfaction. It’s imperative that your work processes are as transparent as possible, and you can achieve this by constantly sending them SMS in case necessary. After all, a text message is the easiest way to communicate with pre-sale customers and post-sale tech support. 7. Collect Customer Feedback It’s essential for businesses to receive customer feedback to determine what they are doing well and what they need to improve. And it’s something that’s being offered with SMS marketing. You can send out surveys through SMS, and customers can answer them timely and convenient. There are many ways to create survey forms for them to easily fill out. The key is to attach the link to your SMS. Another option is to ask customers to rate you using a ranking system that’s easy for them to use. 8. Announce VIP Programs By offering a VIP program, you can encourage loyalty among your subscribers and customers. If you want to make your VIP customers feel special, offer them VIP-only discounts. This sense of exclusivity allows your customers to treat your brand with more respect and value. Also, use this program for customers to gain early access to sales and other promotions. One way for them to qualify for your VIP list is to encourage them to fill out a signup link. However, since it’s VIP, make it seems more challenging for them to enter this list. The harder it feels to qualify, the more special and valued they would feel. Tips To Apply Effective SMS Marketing Strategies Applying SMS marketing strategies require effective implementations. When done right, they can produce the best outcomes for your business. Here are some tips to apply effective SMS marketing strategies for your brand: 1. Ensure That Your Customers Opted In Your customers probably already provide you with their phone numbers. However, one common courtesy is to get their approval to start receiving SMS from your brand. Mass texting them without their consent is ethically wrong and will only lead to adverse effects on the customer. Ensure to get your customer’s clear opt-in before starting to send out text message campaigns. Your website or other online channels can allow customers to opt-in to receive text messages. However, you should get a text confirmation before you send them anything. There are ways to get their opt-in consent. One is to make them reply Yes or No to your single SMS regarding SMS subscription. Another way is through your website. They can press a CTA button regarding their receiving SMS messages from your brand. When the user clicks the link in the offer, they can fill out the subscription form and enter their number so they can start receiving your SMS campaigns. 2. Take Time To Introduce Yourself A good practice is to take the time to introduce your brand in any of your SMS campaigns. Chances are your customers don’t know where the messages are coming from. Failing to include your company name or brand name on the message will only forfeit its purpose. Hence, it’s important to include your company or brand name in that short message that you’re sending. 3. Make Messages Fun And Short It’s common for people to use SMS messages to communicate with friends and family informally. Texting should remain fun in your SMS campaign in the same way as a fun communication tool between people. Be friendly and personal with customers to build trust. Use local trending words that are popular with your target audience for the time being. It ensures to catch their interest and make them read your text message completely. The maximum number of characters in an SMS message is 160. With an opt-out option and the need to identify yourself, that's not much to work with. Don't waste any characters, and go straight to the point of what you want to say. 4. Don’t Forget To Use Target Keywords To encourage users to connect with you, you should select contextually relevant keywords alongside simple messages and shortcodes. Using such keywords will allow them to easily remember anything about your brand or company. If they want to research you online, they can use the same keywords found on your SMS. 5. Give An Option For Customers To Opt Out All marketing communications should follow these standards and rules. Much like getting their buy-in, you should also give them the option to opt out and unsubscribe from your SMS campaigns. You are more likely to lose customers if you constantly text them when they do not want to hear from you. Your messages should come with the unsubscribe option, so your customers can freely opt out anytime they want. There are some viable reasons for them to do this. But it doesn’t entirely mean that they won’t be good prospects for you in the future. It’s just that not everyone prefers to get this kind of information via text. SMS open rates tend to be much higher than those for email, so you should also expect a higher unsubscribe rate. After a message is sent, unsubscribes may spike and treat it as a normal occurrence. 6. Be More Informative Than Promotional You should be extremely considerate of your buyers' inboxes since promotional SMS messages can easily be turned off. Therefore, staying informative and interactive is best, and not focusing too much on sounding sales or promotional. A good rule of thumb is to focus most of your communication on order, whether a status update or a request for feedback. Schedule your promotional messages and send them at least only twice a week at a minimum. No one wants to keep receiving promotional messages that are obvious that they want to make money from you. Conclusion You can increase engagement with your target audience by using SMS marketing. Keeping your customers' attention is easier if you market to them where they are most active. Therefore, if your target audience is always in their phone’s SMS inbox, it’s worth considering SMS marketing as part of your marketing mix. Use this guide and wait for results to reflect your bottom line soon. Read Also: Calling Out – How Telemarketing Allows You to Reach a Wider Audience How To Move Your Career In Social Media Marketing Up A Gear? Best Marketing Strategies For Lawyers In Houston

Deep Dive Into Project Management With Informative Podcasts

Project management is a critical skill for any organization, and it involves the planning, execution, and monitoring of projects to ensure their successful completion. However, learning project management can be challenging, especially if you are new to the field or lack experience. Fortunately, there are various resources available that can help you develop your project management skills, including podcasts. Podcasts have become increasingly popular as a means of acquiring knowledge on different topics in recent years. They offer convenient access to information that can be consumed at any time and place. Moreover, they often feature expert guests who share their experiences and insights on various aspects of project management. In this article, we will explore the benefits of learning project management through podcasts and provide recommendations for some of the best podcasts for beginners as well as experienced project managers. The Benefits of Learning Project Management through Podcasts The acquisition of project management skills through informative podcasts offers numerous advantages, including enhanced efficiency, improved time management, and increased productivity for individuals seeking to improve their professional careers. The importance of audio learning cannot be overstated as it allows listeners to absorb information while multitasking. Podcasts are portable and can be downloaded and listened to on the go, making them a convenient option for busy professionals. Furthermore, podcasts offer insights into various time management techniques that can help individuals prioritize tasks effectively. Project managers need to juggle multiple responsibilities simultaneously; therefore, mastering time management is crucial in ensuring project success. By listening to podcasts on this topic, individuals can learn from experts who have mastered the art of managing their time efficiently. Overall, the benefits of learning project management through podcasts extend beyond just acquiring knowledge; they also have practical applications in improving one's career prospects and enhancing workplace performance. Top Podcasts for Beginners in Project Management Novice project managers can enhance their knowledge by listening to these recommended podcasts, providing a strong foundation for understanding the fundamentals of project management. Several podcasts cater specifically to beginners in project management and offer valuable insights into basic concepts. One such podcast is The Project Management Podcast, which covers various topics like risk management, communication skills, and stakeholder engagement. The podcast also features interviews with experienced professionals who share their expertise and provide practical tips for managing projects. Another highly recommended podcast for beginners is PM Point of View, produced by the Project Management Institute (PMI). This podcast covers a wide range of topics related to project management, including leadership skills, team-building strategies, change management techniques, and many more. The program also includes interviews with experts in various fields who offer valuable insights into successful project management practices. Overall, these podcasts provide excellent resources for novice project managers seeking to learn new skills and improve their performance in managing projects effectively. Advanced Strategies for Experienced Project Managers Experienced project managers can elevate their skills and enhance their project management proficiency by incorporating advanced strategies that have been proven to produce successful project outcomes. One such strategy is effective risk management techniques, which involve identifying potential risks, analyzing their likelihood and impact, developing mitigation plans, and monitoring the risks throughout the project's lifecycle. By implementing a thorough risk management plan, experienced project managers can proactively identify and address potential issues before they become major problems. Another important strategy for experienced project managers is stakeholder engagement. This involves building strong relationships with key stakeholders and ensuring that their needs are met throughout the project's lifecycle. Some effective stakeholder engagement strategies include regular communication channels, involving stakeholders in decision-making processes, and actively seeking feedback from them on progress made. These strategies can help ensure that the final outcome of the project meets the expectations of all stakeholders involved while also fostering a collaborative working environment. Navigating Agile Methodologies Navigating Agile Methodologies requires a thorough understanding of the principles and practices that underpin this approach to project management. The Agile methodology emphasizes flexibility, collaboration, and iterative delivery of products or services. An Agile team is composed of cross-functional members who work collaboratively to deliver value to customers through incremental product development cycles. To navigate the intricacies of Agile methodologies successfully, it is imperative to have strong knowledge of Agile team dynamics and Scrum certifications. Understanding the roles and responsibilities of each member of an Agile team is crucial for effective communication and collaboration among them. Moreover, obtaining Scrum certifications can help project managers gain a deeper understanding of Scrum framework practices, including sprint planning, daily stand-ups, sprint reviews, retrospectives, etc., enabling them to guide their teams toward successful project completion. With these skills at hand, experienced project managers can navigate complex projects with ease while delivering high-quality results on time using the Agile methodology. Leadership and Communication Skills for Project Managers Developing strong leadership and communication skills is vital for project managers to effectively guide their teams toward successful completion of projects. Effective delegation is one key aspect of leadership that project managers must master to ensure tasks are assigned appropriately and team members are empowered to contribute meaningfully. By delegating responsibilities, project managers can focus on high-level tasks while also ensuring each team member has a clear understanding of their role in the project. Conflict resolution is another essential skill for project managers as they navigate the complexities of working with diverse teams across different departments or even countries. Inevitably, conflicts will arise during any project, but effective leaders can identify underlying issues and mediate disputes before they escalate into larger problems. Project managers who possess strong conflict resolution skills can help restore balance within the team dynamic and maintain morale throughout the course of a project, ultimately leading to higher levels of productivity and better outcomes. Putting Knowledge into Practice: Real-World Examples and Case Studies Real-world examples and case studies are essential tools for project managers to understand how leadership and communication skills can be applied in practice. These real-world applications provide valuable insights into how successful project managers have navigated complex challenges, overcome obstacles, and delivered successful projects. By analyzing success stories from different industries, project managers can learn from the experiences of others and adapt their approaches to meet the unique demands of their projects. Case studies help project managers identify critical factors that contribute to successful outcomes. They also provide a framework for evaluating trade-offs between competing goals, such as cost, schedule, quality, or scope. Project managers can use these case studies to compare different approaches and determine which strategies work best in particular situations. Furthermore, they can also evaluate how well they communicate with stakeholders during each stage of the project life cycle. Real-world examples and case studies not only help project managers improve their communication skills but also reinforce the importance of effective leadership in achieving organizational objectives. Frequently Asked Questions How can I access these podcasts? One can access informative podcasts through popular platforms for podcast listening such as Spotify, Apple Podcasts, and Google Podcasts. These platforms offer a wide range of podcasts on various topics, including project management. Are there any costs associated with listening to these podcasts? Monetization strategies for podcasts include freemium models, where basic content is free but premium content requires payment. Whether there are costs associated with listening to specific podcasts depends on the individual podcast's monetization strategy. Can I earn any certification or accreditation by listening to these podcasts? Listening to project management podcasts can provide skill development opportunities, but typically do not offer certification. However, some podcast hosts may offer courses or resources that lead to certification outside of the podcast platform. How often are new episodes released for these podcasts? The frequency and availability of new episodes for podcasts on project management vary depending on the specific podcast. Some may release new episodes weekly, bi-weekly, or monthly, while others may have irregular schedules. It is important to check each podcast's website or subscribe to their newsletter for updates on new episode releases. Are there any opportunities to interact with other project management professionals while listening to these podcasts? Networking opportunities and collaborative learning are available through project management podcasts. Professionals can connect with others in the field through online forums, social media groups, and virtual events to discuss topics covered in episodes. Read Also: Using Project Management to Maximize the Holiday Season at Work 7 Common Construction Project Management Problems 7 Convenient Services Project Management Companies Offer Landlords

Your Business Needs Marketing To Survive – Here’s Why

Marketing is, as many people argue, the backbone of all business success. Creating and running a business that offers a fantastic service and/or product line is just the beginning. How do you get the word out about your business to attract customers or clients effectively? Marketing is one common factor that all successful businesses share. Without it, business owners are effectively working in the dark. Here Are 3 Prime Reasons Your Business Needs Marketing To build revenue and to continue doing so, people need to know what sort of business you are and why your service or product is worth their time and money. 1. You need marketing to build a strong reputation Businesses need marketing to show potential customers why they're trustworthy and why they're the best at what they do. It can take the form of product demos, customer reviews, or even some persuasive text! Think about advertising we all see daily, whether on social media, TV or elsewhere. It all exists to help convince people that the advertisers are the ones to trust. Reputation is key to driving regular business, too. Marketing isn't just a one-step job. A successful business is constantly growing, always pitching and reaching out to people. Otherwise, the money dries up, and people lose jobs - simple! 2. You need marketing to stay relevant One of the critical principles graduates learn when studying for an online master's in marketing is the importance of relevance. Society - and tastes - move very quickly and change as people develop and age. Regardless of a business' industry or demographic, it's vital to look carefully at technological trends, for example. Relevance is tricky to balance if a business isn't actively communicating with its customers. Market research is crucial when gauging opinion. Marketers need to learn more about why customers invest in specific services and what they'd like to change (if anything). Evolving business marketing is vital to survival. Consider a huge brand such as Kodak, which made billions from traditional photography. As digital photography phased out mainstream photo development, they changed their marketing, pivoting towards printing supplies and selling their own digital cameras. Adjusting to a changing market - and keeping a finger on the pulse - keeps a business alive. 3. You need marketing to make the money From content marketing to active outreach, there are many ways to speak to customers. However, you can't expect to generate revenue if you don't talk to them. Simply running a service and developing products isn't enough. People need to know who you are. Marketing is, essentially, shouting about your business repeatedly, thereby building awareness. Sometimes, it's not even about how loud you shout, but what you shout - and when! Businesses that don't market themselves will only ever have a client pool as large as they currently have. Therefore, the need for marketing experts (and in-house teams) will never go away. The role of a marketer, too, is one that changes day after day - it's always interesting to work. Additionals: Case Study as a Marketing ToolHow to Manage Your Marketing DataWhy A Business Should Use Facebook RemarketingShould You Consider Outsourcing Your Brand’s Marketing Campaign?

What is a Digital Marketing Agency and What Can It Do For You?

5 Benefits of Hiring a Digital Marketing Agency