What is a Digital Marketing Agency and What Can It Do For You?

Published on: 15 June 2021 Last Updated on: 03 January 2025

A digital marketing agency is not a typical traditional marketing service. A digital marketing agency is a resource that aims to help its client reach customers through multi-channel marketing, single-channel marketing, or omnichannel marketing. To learn more about digital marketing and traditional marketing, visit american-image.com

If you desire to hire a digital marketing agency, they will be your ticket to help promote your business, raise brand awareness, build a strong foundation of customer loyalty, and increase your online and offline sales. This can be done through digital marketing efforts using different elements like Search Engine Optimization (SEO), social media marketing, pay-per-click ads (PPC), stylish website design, data statistic reports, and other online marketing strategies.

With the right digital marketing agency, you can utilize many if not all different digital marketing techniques. The right digital marketing agency can give you the flexibility you need to handle many digital marketing components so that you can focus on other important things like running your business.

5 Benefits of Hiring a Digital Marketing Agency

1. Manage your business more effectively:

You may be an expert in your business but not in digital marketing. When you hire a digital marketing agency, they can help you plan and develop strategies so that you can promote your business online. They have experts who will help you manage various digital platforms and help build a strong online presence. By hiring a digital marketing agency, you will benefit from their structure and procedures in marketing your business digitally.

2. More customers:

Digital marketing agencies have the right resources to put on pay-per-click advertising on popular social media platforms like Facebook, Twitter, Google, or Instagram. What you just need to do is pay for the ad space fee.

It is not just about putting an ad online, you need the right agency who will make your ad look good so that customers will find it visually appealing enough to click on it and find out more. More appealing online ads will reach many potential customers.

However, online ads on popular social media platforms are not cheap. But if you think about it, your initial investment now on online ads might yield a high investment as it can have the potential to bring in more customers. If you pick the right digital marketing agency, they already know how to reach your target customers and bring a positive return on the investment you spent.

3. You are in expert hands:

If you are the only one running your business you might be overwhelmed with aspects beyond the day-to-day operations of your business. Hiring a digital marketing agency might be the better choice rather than hiring one employee to do the digital marketing aspect of your business. Labor costs and time will be lost to you if you take the time to hire an employee.

But, if you hire a digital marketing agency, there is no need to think about training and developing an employee on digital marketing, an agency has all the right resources and marketing professionals who will do the job for you. They have all the necessary skills and industry know-how to bring your digital marketing strategy up. So, save your energy and money and look for the digital marketing agency that is right for you and for your budget.

4. Gain valuable resources:

A reputable and competent digital marketing agency will have access to various resources that will help you further your online presence. They have all the necessary tools to monitor and create your online reputation.

The digital agencies often have their tools and will be able to give you ideas and technical knowledge from them so that you don’t need to buy these tools. These tools will help your business increase your abilities so that your brand can be marketed online in the best ways possible.

5. You keep up with the latest online trends:

It is the digital marketing agency’s mission and objective to know and to stay on top of the latest trends. If your business does not keep up with the latest trends then any potential and current customers may view your business as outdated. This is not a good way to retain customers and increase customer loyalty.

An agency whose job is to learn and apply these top trends will help inform you about the latest trends so that you can use them for the benefit of your business.

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Getting The Most Out Of Your Email Campaigns By Getting The Audit Right!

Excerpt: Delivering email campaigns that perform exceedingly well requires effort and email audits help you get closer to better ROIs. Read on! So half of the year has gone by smoothly (well, almost), your brand’s making money, your workflows are automated, and your email marketing campaigns are doing well. Wait, yes, pause at the last part of the sentence. Are they really performing optimally? To get a clear understanding of the efficacy of your email marketing campaigns, no matter how great and well-automated they might be in your perspective, you NEED to run audits twice or thrice every twelve months. If you meet an email marketer over drinks, they will probably have a lot to say about their KPIs and how the click-throughs are not making the cut. So how can one ensure that their email marketing efforts don’t go down the drain? The answer is quite simple indeed: execute email marketing audits to unveil your strengths and weaknesses, areas of improvement, and those that are doing just fine. In the blog that follows, we will delve into the different kinds of email marketing audits that one can conduct and ways to go about executing them. Let’s get cracking! The Kinds of Email Marketing Audits That One Can Conduct In simple terms, an email marketing audit is a deep analysis of the various factors that contribute to the success of an email campaign so that you know what’s working and the areas that need to be tweaked. The following are some kinds of email audits that you can carry out; each of them focuses on different facets of the email. 1. Email Content & Design Marketing Performance Audit One of the most common kinds of audits, here you delve into your various KPIs (CTR, CTOR, etc.) to get a holistic understanding of the email campaign’s performance. The aspects that you need to look out for are: Subject line: Try to keep them personalized, crystal clear, non-sales, and within the range of 40-45 characters, optimized for mobile viewing. Please steer clear of spammy words such as “earn quick money” or basically anything that sounds too good to be true. Preheader text: It should be related to the subject line, albeit not repetitive. Header: First impressions are often long-lasting; cliched though that may sound, it does hold some weight. The header text next to your logo should be noticeable, clear, and in alignment with the brand ethos. Email copy: Grammatical errors and typos are a major turn-off. No wonder brands invest in the best copywriters to churn out good copy, even in the age of AI! Keep it crisp, clean and deliver maximum value in minimum words. CTA: The Call to Action buttons are the ones that can make or break the ROIs. Keep the design and text in tandem with the brand guidelines, easy to spot and click, devoid of broken links that lead nowhere! Graphics: When crafting an HTML or interactive email, ensure that the graphics render well across devices and the visual hierarchy is maintained. Conversions & Engagement rates: This is the litmus test of your email campaign. Are your emails good and engaging enough to keep subscribers interested, or are there more hits than misses? The KPIs should spill the beans on this one. 2. Email accessibility audit When crafting your emails, if one overlooks the critical aspect of disability, you might fail to foster inclusivity with your campaigns, thereby risking losing the patronage of your subscribers. Keeping email accessibility in mind is absolutely essential, and is something that all email marketers should perpetually strive for. Ensure that there is no sensory overload for those with visual disabilities by keeping a simple and clean email layout. For those living with tactile difficulties, make the CTA buttons larger to ensure greater clickability and visibility across a range of devices. Remember to check for alt text in images to simplify things for users deploying the services of a screen reader. 3. Deliverability Audit You might have the best of Salesforce email templates (or Hubspot; whatever rocks your boat) and check all the above aspects, but if your email campaigns fail to reach the intended inboxes, all your efforts will end up in vain. To check for email deliverability issues, one needs to check the following aspects; Clean email list devoid of incorrect email ids Email Authentication HTML code failures Domain reputation Blocklisting Spam traps IP address 4. Compliance Audit This would include checking the level of compliance of your email campaigns with the guidelines and requirements of CCPA, GDPR, PECR, etc. 5. Email Code Audit Here, one would evaluate and carry out a code clean-up, fix bugs (if any), and ensure the incorporation of the best practices in email coding. One would also conduct tests to see how well the email renders across different email clients and devices. 6. Design Audit In this kind of audit, one would review the emails from the design and aesthetics viewpoint and check how consistent the layout is with the branding guidelines. The different elements one would generally bring under the lens in this kind of audit are checking for the right use of white spaces, design patterns in accordance with the heat map, fonts, logo, layout, graphics, etc. 7. Automation Audit Here, one would check automated email campaigns to see if everything is in order, such as API triggers, templates, links, rules, customer journey maps, etc. One can either carry out all these audits or create a bespoke audit plan that includes permutations and combinations of the different kinds of audits mentioned above. Steps For Conducting The Perfect Email Audit Now that we are privy to the kinds of email audits that one can carry out, let’s move over to getting started with the process of what’s going well and what’s lacking in your current email campaigns. Firstly, you need to begin with drafting a clear set of goals. Much like in other areas of life, the lack of well-defined goals in sight can very well be akin to sailing in a rudderless ship, and frankly, no one wants to be aboard such a ship! You could begin by jotting down the kinds of audits you’d want to run on your existing campaigns and, based on the purpose of the audit, figure out your bespoke learnings and takeaways. Then, you’d like to create a list of measurable Key Performance Indicators (KPIs) that you will be evaluating to check the health and effectiveness of your current campaign. These may include: Unsubscribe rates Open rates (albeit not a very effective one as per Apple’s Mail Privacy Protection feature unveiled in the WWDC conference held on 7 June 2021) CTR (Click Through Rates) CTOR (Click To Open Rate) Spam complaints Conversions Email client & device assessment You can create a spreadsheet to maintain a record of your audit. Here’s what you can document: Name of the email campaign Date deployed (not applicable in case of automated emails) Name of the audience segment Subject line Soft bounce rate Hard bounce rate CTOR CTR Conversion rate Unsubscribe rate You can modify the contents of the spreadsheet as per your unique requirements. One can also diversify the main spreadsheet by adding tabs for different kinds of emails, such as promotional, transactional emails, etc. Once you have your data in place, you can and should proceed with the data analysis. Begin with scanning all the metrics and specifically scrutinize those that fall on the extremities of the curve. The ones that did really well and the ones that missed the mark. Proceed with asking yourself the following questions, Are the subject lines and preheader texts enticing enough? Will I click on them if I receive them in my inbox? Is the visual hierarchy of the email in place, or does it look too cluttered? Does it offer a personalized experience to the subscriber? Does the email copy offer value to the reader, or does it appear too salesy? Does it cater to specific buyer personas and age demographic, or does it appear mass-produced with no specific target audience in mind? Is the cadence too annoying for the subscribers leading to higher unsubscribe requests? Are the CTAs visible, quirky, and enticing enough to get users to click on them? Are your emails accessible to users across the entire spectrum? Wrapping It Up While there are a number of tools available in the market to help you conduct email audits, and you can always request colleagues for a fresh eye perspective on your campaigns, if you’d rather have experts analyze the game for you, that’s possible too! Email Uplers will not only help you analyze your existing campaigns but also deliver interactive emails from scratch attuned to your specific needs. Do drop by for more information! Read Also: Should You Consider Outsourcing Your Brand’s Marketing Campaign? Your Ultimate Guide To Creating SMS Marketing Campaigns Content Marketing Campaign Strategy For Small Business

Five Ways to Help Your Trade Show Booth Stand Out From the Crowd

Have you ever attended a trade show with boring displays and unenthusiastic salespersons? You probably walked out uninspired and disappointed that you wasted your time. Don't be a vendor that fails to make an impression on interested attendees with a dull trade show booth. Grab a visitor's attention and get them excited about your brand and what it has to offer. Here are five tips to help create a striking trade show booth that'll stand out from the crowd: Target Your Audience You'll be most successful if you have a trade show booth that matches the trade show theme. Attending Comic-Con? You'll want to be modern and edgy. A flower and garden show? You'll want to show your softer side. You may want to rent a booth instead of owning one. When you own a booth, you are limited to one design, but with a rental, you can choose from multiple styles that allow creativity and flexibility for different trade shows. Create a Crowd People are attracted to trade show booths that have a crowd. Help create a group by staffing your booth with friendly and enthusiastic employees who can welcome people into your exhibit. Offer light snacks or coffee so people will linger and browse your products. Make sure your staff knows how to manage the booth so they can generate leads and connect with both new and old clients. Create an Eye-Catching Display You have one chance to make a first impression, so make it a good one. Create a presentation with your company name prominently displayed so everyone can see it. Use lights and multimedia—think videos or music—to get people's attention, but don't go overboard and deter visitors because your booth is too loud or distracting. You should always look to invest in your trade show displays. This helps build credibility for your brand, attracts the right audiences, and improves chances for sales queries and conversions. Make sure you are setting up the displays to make it customer-friendly, informative and aesthetically pleasing. Use short, simple headlines to convey a bold message that'll pique visitors’ interests. Lastly, don't forget to publicize your social media links so people can connect with your brand both during and after the event. Turn It Into an Experience Bring a product demo so event attendees can experience your product firsthand. If you can't bring in a product demo, then create an experience for your attendees. For example, if your product helps eliminate odors in a workspace, create a space with perfumes, colognes, food, and other typical office smells. People can step into the enclosed space, try out your product, and have a sensory experience they won't forget. Use a Contest or Prize to Create a Buzz Everyone loves to get something for free, so don't hesitate to give away swag or have a raffle. Use brightly colored stickers, light-up bracelets, and other eye-catching trinkets to get your brand noticed on the event floor. Giving out swag with your brand name extends your reach beyond your booth. If your swag is good enough, people not only wear it on the event floor, but they also may bring it home with them. You can further your engagement by offering a door prize to those who wear your promotional items during the show or share them on social media. Don’t just fill up space at a trade show—let your brand make an impression! Keep these tips in mind as you prepare your booth and staff for your next trade show. Read Also: Top 8 Advantages Of Effective Web Design And Development Execute the Perfect Expo with This Trade Show Checklist How to Plan For a Successful Trade Show Exhibits?

Oh, Crop! Killer E-commerce Mistakes You Need to Conquer

One of the most lucrative and fast-growing industries is the e-commerce industry. It has risen in popularity over the years due to the convenience and accessibility it provides for the consumers, and even for the sellers themselves. A lot of people have been trying to start their businesses from home, yet they don't know where to start, and they have no idea about the wide variety of industries they can invest in or the right tools they should use. Aside from knowing what to do with your new venture, you also need to know the common mistakes and blunders you can commit. Lapses, no matter how small, can be highly detrimental to your business. But as worrying as it all sounds, don't worry. You can learn how to spot, avoid, and remedy these mistakes with this simple guide. Without further ado, here are five mistakes you need to avoid to keep your e-commerce business bug-free and in full swing. Mistake #1: Forgetting Your Market One of the biggest and most common mistakes online entrepreneurs make is forgetting what their market looks like or who their target audience is. Aside from spending most of your time and effort in honing the perfect product, without actually creating a need for your customers, you also have to know your customer demographic. Wouldn't it be ideal to have customers before creating a product, rather than having a product beforehand and then looking for clients? All of your efforts will be rendered fruitless. Know how to target your audience or your buyer persona. A buyer persona is a representation of your customer's demographics, such as age, gender, profession, and social status. To paint you a clearer picture, if you're a designer in the print industry, you need to know your target audience before you begin selling. You won't sell cheap business cards to upper-class professionals looking to spruce up their portfolios just as you wouldn't sell overly-priced prints for low-quality products. Mistake #2: Lack of Social Media Presence The regular person owns at least five social media accounts. And on average, we spend about an hour and 40 minutes browsing these sites. Can you believe that the number of online shoppers in the United States alone will reach 224 million in 2019! Numbers aside, the stats are telling us to leverage social media in getting our brand out there. Say hi to social media. Brands are using social media marketing for some highly useful and practical reasons. Some even devise different loyalty program for their avid followers on social media channels. Some of these are because it provides: Low-cost solution. Social media platforms are an excellent way to get bang for your buck advertising and brand exposure. Customization. From Facebook Insights to Google Analytics, you can customize your pages to your heart's content and receive detailed reports on your customers' demographics and browsing behaviors. Excellent customer service platform. According to a recent study by Venturebeat, 51 percent of the respondents say businesses need to be available around the clock. If e-commerce brands are now adopting customer service chatbots with 24/7 messaging services, so should you. If you’re still not convinced, you can think of your social media accounts as your company’s very own affordable business cards, showcasing your brand and the services you offer virtually. Mistake #3: Neglecting Mobile Optimization Mobile is everywhere, and the world is accessing the internet through their smartphones. With 80 percent of internet users owning a smartphone, failing to recognize the need for mobile optimization, could mean losing half of your potential e-commerce market. Poor user experience can negatively impact your conversion rates. If you shift your focus on creating the ideal mobile user experience for your customers, you can increase your brand reputation and customer retention, and avoid losing 61 percent of your clients due to the poor website experience. As an internet-based entrepreneur, use whatever tools you have at your disposal to provide an optimized user browsing and shopping experience. Bank on your best assets and give yourself an advantage over your industry rivals. Mistake #4: Faulty Shipping Flexibility When you first decided to run an e-commerce business, I'm guessing you did for the flexibility it gave you in doing your daily tasks. You didn't have to meet people face to face, and you could make your timetable to suit your needs. You can now do all of your work at home, and nobody would have to see you in sweatpants. The same principle goes for your consumers. All customers like to have options, especially when it comes to shipping. According to research, only 1 in 4 online shoppers complete a purchase? 44 percent of cart abandonment cases are due to high shipping costs, and a whopping 93 percent of online shoppers say they'll buy more if they got free shipping. Free shipping can increase sales and improve customer loyalty. According to a study from E-tailing, 73 percent of purchasers consider unconditional free shipping as a decisive factor in shopping online. But like all other business aspects, weigh the pros and cons of your business before making a decision. Mistake #5: Failing to Measure Performance If you want to succeed in the competitive world of e-commerce, you need to know how to gauge and evaluate your performance. Take note of your business habits, particularly regarding expenses and marketing. Use your business plan as a roadmap to help you steer your way throughout your business venture. Check your statistics regularly. Update your ledger and see if your business is thriving or failing. Look at your consumer insights and keep up with the masses' latest trends. Be as specific as you can with your data. Don't inflate your figures and understand the areas you lack to improve them further. By monitoring your performance, you are helping your business achieve greater heights compared to passive management. And the good news is, there's always room for improvement, be it for you or your business. Takeaway As John Sagel said, "What we do know now is that the 'E' in e-commerce doesn't stand for 'easy.' Opening an e-commerce business can be overwhelming and nerve-wracking, but it can also be a highly worthwhile and profitable venture. There is no guarantee of overnight success. However, you can set yourself up for the best chance at succeeding. To do so, grasp the basics, learn from seasoned entrepreneurs, and watch out for their mistakes to avoid committing them yourself.

What is a Digital Marketing Agency and What Can It Do For You?

5 Benefits of Hiring a Digital Marketing Agency