The Need for Speed-to-Lead in Sales

Published on: 23 May 2019 Last Updated on: 16 July 2024

Salespeople can be awfully laissez-faire about when (and if) they contact leads, which is baffling given that the job is so centered on conversion. Many reps take a full three days to follow up on a new lead, giving the competition ample time to swoop in and make that all-important first touch.

Sales are the lifeblood of any business organization. no matter the shape, size, or scale of your business, you need to work towards generating sales. However, for most businesses investing in training sales professionals can be a hectic process. A better alternative can be found by working with platforms and experts that work on commission only sales. This simply means that you pay the salesperson only when they are able to successfully execute sales and close deals on behalf of your organization.

In a modern online world, prospects can rifle between competitors’ pages, compare offers, fill out multiple forms and survey even the most saturated markets in mere minutes – it, therefore, becomes incumbent on you as a diligent salesperson to vie for top-of-mind awareness. The best way to do that is to boost your speed to lead.

Speed-to-lead, put simply, is the time it takes you to contact a new lead entering your system. It’s something you should be mindful of when considering how to improve your outreach efforts as the rapidity with which you contact a lead has been shown, across multiple studies (more on those in a moment), to have a profound effect on engagement success.

Speed-to-Lead, by the Numbers:

According to a study undertaken in partnership between the Telfer School of Management and a leading sales engagement company, engaging the lead within the first hour is seven times more effective compared to waiting 24 hours. The Harvard Business Review conducted the same study, and they found the exact same thing.

Quick, But Not Too Quick:

That same Telfer study comes with a caveat, though: you can’t pick up the phone within seconds and hope for the same engagement success. The sweet spot seemed to be between ten and 60 minutes of the prospect of becoming a new lead. The reason for this ten-to-60 minute delay could be because an instantaneous response seems automated and pushy, but, of course, it’s impossible to tell.

You may like also: Avoiding Sales And Operations Planning Mistakes

The best way to ensure that you make the first touch – and all subsequent touches – at the right time is with automated queue-based lead routing software. It’s a mouthful, for sure, but it’s essentially software that automates the prioritization of your sales reps’ leads to make sure that new leads are routed to the front of the call queue. The software then automates their call cadence to ensure consistent speed-to-lead and thorough follow-up.

The Psychology of Speed-to-Lead:

What is it about the speed that conveys value? From the prospect’s perspective, your speed might indicate a willingness to please, a certain eagerness they know will be valuable when it comes time for them to express their needs and pain points.

Alternately, it might simply be the fact that you were there first. As mentioned briefly above, top-of-mind awareness is an important principle in engaging a lead, and being the first to contact gives you a significant advantage. Not only over other competitors but over short attention spans (everyone has them occasionally).

Speed-to-lead is an important consideration for any sales organization looking to improve sales engagement and conversion. Automating rep workflow to contact new leads 10-60 minutes after they express an interest should have a profound effect on engagement success.

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Getting The Most Out Of Your Email Campaigns By Getting The Audit Right!

Excerpt: Delivering email campaigns that perform exceedingly well requires effort and email audits help you get closer to better ROIs. Read on! So half of the year has gone by smoothly (well, almost), your brand’s making money, your workflows are automated, and your email marketing campaigns are doing well. Wait, yes, pause at the last part of the sentence. Are they really performing optimally? To get a clear understanding of the efficacy of your email marketing campaigns, no matter how great and well-automated they might be in your perspective, you NEED to run audits twice or thrice every twelve months. If you meet an email marketer over drinks, they will probably have a lot to say about their KPIs and how the click-throughs are not making the cut. So how can one ensure that their email marketing efforts don’t go down the drain? The answer is quite simple indeed: execute email marketing audits to unveil your strengths and weaknesses, areas of improvement, and those that are doing just fine. In the blog that follows, we will delve into the different kinds of email marketing audits that one can conduct and ways to go about executing them. Let’s get cracking! The Kinds of Email Marketing Audits That One Can Conduct In simple terms, an email marketing audit is a deep analysis of the various factors that contribute to the success of an email campaign so that you know what’s working and the areas that need to be tweaked. The following are some kinds of email audits that you can carry out; each of them focuses on different facets of the email. 1. Email Content & Design Marketing Performance Audit One of the most common kinds of audits, here you delve into your various KPIs (CTR, CTOR, etc.) to get a holistic understanding of the email campaign’s performance. The aspects that you need to look out for are: Subject line: Try to keep them personalized, crystal clear, non-sales, and within the range of 40-45 characters, optimized for mobile viewing. Please steer clear of spammy words such as “earn quick money” or basically anything that sounds too good to be true. Preheader text: It should be related to the subject line, albeit not repetitive. Header: First impressions are often long-lasting; cliched though that may sound, it does hold some weight. The header text next to your logo should be noticeable, clear, and in alignment with the brand ethos. Email copy: Grammatical errors and typos are a major turn-off. No wonder brands invest in the best copywriters to churn out good copy, even in the age of AI! Keep it crisp, clean and deliver maximum value in minimum words. CTA: The Call to Action buttons are the ones that can make or break the ROIs. Keep the design and text in tandem with the brand guidelines, easy to spot and click, devoid of broken links that lead nowhere! Graphics: When crafting an HTML or interactive email, ensure that the graphics render well across devices and the visual hierarchy is maintained. Conversions & Engagement rates: This is the litmus test of your email campaign. Are your emails good and engaging enough to keep subscribers interested, or are there more hits than misses? The KPIs should spill the beans on this one. 2. Email accessibility audit When crafting your emails, if one overlooks the critical aspect of disability, you might fail to foster inclusivity with your campaigns, thereby risking losing the patronage of your subscribers. Keeping email accessibility in mind is absolutely essential, and is something that all email marketers should perpetually strive for. Ensure that there is no sensory overload for those with visual disabilities by keeping a simple and clean email layout. For those living with tactile difficulties, make the CTA buttons larger to ensure greater clickability and visibility across a range of devices. Remember to check for alt text in images to simplify things for users deploying the services of a screen reader. 3. Deliverability Audit You might have the best of Salesforce email templates (or Hubspot; whatever rocks your boat) and check all the above aspects, but if your email campaigns fail to reach the intended inboxes, all your efforts will end up in vain. To check for email deliverability issues, one needs to check the following aspects; Clean email list devoid of incorrect email ids Email Authentication HTML code failures Domain reputation Blocklisting Spam traps IP address 4. Compliance Audit This would include checking the level of compliance of your email campaigns with the guidelines and requirements of CCPA, GDPR, PECR, etc. 5. Email Code Audit Here, one would evaluate and carry out a code clean-up, fix bugs (if any), and ensure the incorporation of the best practices in email coding. One would also conduct tests to see how well the email renders across different email clients and devices. 6. Design Audit In this kind of audit, one would review the emails from the design and aesthetics viewpoint and check how consistent the layout is with the branding guidelines. The different elements one would generally bring under the lens in this kind of audit are checking for the right use of white spaces, design patterns in accordance with the heat map, fonts, logo, layout, graphics, etc. 7. Automation Audit Here, one would check automated email campaigns to see if everything is in order, such as API triggers, templates, links, rules, customer journey maps, etc. One can either carry out all these audits or create a bespoke audit plan that includes permutations and combinations of the different kinds of audits mentioned above. Steps For Conducting The Perfect Email Audit Now that we are privy to the kinds of email audits that one can carry out, let’s move over to getting started with the process of what’s going well and what’s lacking in your current email campaigns. Firstly, you need to begin with drafting a clear set of goals. Much like in other areas of life, the lack of well-defined goals in sight can very well be akin to sailing in a rudderless ship, and frankly, no one wants to be aboard such a ship! You could begin by jotting down the kinds of audits you’d want to run on your existing campaigns and, based on the purpose of the audit, figure out your bespoke learnings and takeaways. Then, you’d like to create a list of measurable Key Performance Indicators (KPIs) that you will be evaluating to check the health and effectiveness of your current campaign. These may include: Unsubscribe rates Open rates (albeit not a very effective one as per Apple’s Mail Privacy Protection feature unveiled in the WWDC conference held on 7 June 2021) CTR (Click Through Rates) CTOR (Click To Open Rate) Spam complaints Conversions Email client & device assessment You can create a spreadsheet to maintain a record of your audit. Here’s what you can document: Name of the email campaign Date deployed (not applicable in case of automated emails) Name of the audience segment Subject line Soft bounce rate Hard bounce rate CTOR CTR Conversion rate Unsubscribe rate You can modify the contents of the spreadsheet as per your unique requirements. One can also diversify the main spreadsheet by adding tabs for different kinds of emails, such as promotional, transactional emails, etc. Once you have your data in place, you can and should proceed with the data analysis. Begin with scanning all the metrics and specifically scrutinize those that fall on the extremities of the curve. The ones that did really well and the ones that missed the mark. Proceed with asking yourself the following questions, Are the subject lines and preheader texts enticing enough? Will I click on them if I receive them in my inbox? Is the visual hierarchy of the email in place, or does it look too cluttered? Does it offer a personalized experience to the subscriber? Does the email copy offer value to the reader, or does it appear too salesy? Does it cater to specific buyer personas and age demographic, or does it appear mass-produced with no specific target audience in mind? Is the cadence too annoying for the subscribers leading to higher unsubscribe requests? Are the CTAs visible, quirky, and enticing enough to get users to click on them? Are your emails accessible to users across the entire spectrum? Wrapping It Up While there are a number of tools available in the market to help you conduct email audits, and you can always request colleagues for a fresh eye perspective on your campaigns, if you’d rather have experts analyze the game for you, that’s possible too! Email Uplers will not only help you analyze your existing campaigns but also deliver interactive emails from scratch attuned to your specific needs. Do drop by for more information! Read Also: Should You Consider Outsourcing Your Brand’s Marketing Campaign? Your Ultimate Guide To Creating SMS Marketing Campaigns Content Marketing Campaign Strategy For Small Business

Elevate Your Property Presence With Digital Real Estate Signage – A Modern Marketing Approach

Boost your property's visibility with the cutting-edge innovation of digital real estate signage! In today's dynamic market, these innovative displays are transforming the way properties have a good market, providing a comprehensive and engaging experience for potential buyers. Let's delve into the realm of modern marketing strategies and explore how digital real estate signage can significantly impact your property's exposure. Modern Marketing Strategies: A Brief Overview Modern marketing strategies are a set of digital practices that help engage customers, enhance brand awareness, and drive conversions. These strategies encompass SEO, social media marketing, content marketing, email marketing, and PPC advertising. Leveraging specific digital channels, businesses deliver personalized content, fostering strong relationships with their audience. Data analytics plays a pivotal role, providing insights into customer behaviours, preferences, and trends. These strategies are not only sustainable and cost-effective but also measurable, making them highly effective in today's digital era. Digital Real Estate Signage In Today's Property Market In the ever-evolving property market, digital real estate signage is a game-changer. Utilizing LED screens, interactive displays, and touchscreens, these platforms effectively market properties. Unlike traditional signage, digital displays showcase not only property details but also offer 3D walkthroughs, virtual tours, and insights into the surrounding neighbourhood. With smart technologies and AI, these signs tailor content based on user preferences, enhancing the overall customer experience. The shift to digital real estate signage is revolutionizing property marketing and sales strategies. Understanding Digital Real Estate Signage Definition: Digital real estate signage is a contemporary method of advertising property listings through electronic displays. These signs, utilizing LED or LCD technology, dynamically showcase properties available for sale, rent, or lease. Featuring images, detailed information, and even property videos, these signs get real-time updation. It helps, providing an efficient tool for real estate agents. Importance: Digital signage plays a crucial role in the property sector by offering dynamic displays that captivate potential clients' interest. The ability to present engaging content can significantly influence a buyer's decision-making process, providing visual presentations of a property's key features. Furthermore, it streamlines the buying process by offering real-time information, enhancing efficiency and buyer satisfaction. Role in Boosting Property Visibility: Digital signage enhances property visibility by using compelling visuals and interactive features. These displays effectively communicate key selling points, providing a comprehensive view of the property through high-quality images, maps, virtual tours, and videos. This makes digital signage a powerful marketing tool, stimulating buyer interest and engagement, and ultimately boosting property visibility. Read Also: Instagram Advertising For Beginners Features Of High-Quality Digital Real Estate Signage Design and Aesthetic Enhancements: Incorporating design and aesthetic enhancements adds visual appeal and improves functionality. Upgrading structural elements, introducing complementary colours, and creating an appealing ambience can boost a brand's image and attract more clients. Technological Aspects: Touchscreens and multimedia have revolutionized interaction. Touchscreens offer an intuitive interface, while multimedia combines various content forms for dynamic communication, enhancing user experience. Interactive Components: Interactive components, such as buttons and sliders, facilitate dynamic and user-friendly experiences, making technology more intuitive and enhancing user satisfaction. Implementation Of Digital Real Estate Signage Steps in Implementation: Implementing digital signage involves defining objectives, identifying target audiences, choosing appropriate hardware and software, creating engaging content, and effectively managing and updating displays. Successful implementation requires a blend of technological expertise, creativity, and strategic planning. Factors to Consider: Factors such as product specifications, safety measures, cost implications, and expertise needed for installation must be considered. Careful planning ensures a successful and financially feasible installation process. Digital Display Modes: Various digital display modes, including LED screens and touch screens, have revolutionized how we interact with technology. LED screens offer vibrant colours and energy efficiency, while touch screens provide an intuitive and direct interaction method Benefits Of Utilizing Digital Real Estate Signage Increased Visibility and Attractiveness: Improved visibility and attractiveness are pivotal for growth. Increased visibility helps clients easily identify and locate you, while heightened attractiveness draws people towards your brand or product. Greater Property Exposure: Greater property exposure increases the chances of selling a property by showcasing it to a larger pool of potential buyers. Enhanced exposure also contributes to fair pricing and increased competition among prospective buyers. Detailed and Changeable Information Display: A detailed and changeable information display provides enhanced user convenience, promoting effective communication. Swift adaptability ensures the most relevant details are consistently highlighted. Increased Engagement for Potential Buyers: Increased engagement is critical for business growth. Creating interactive communication and building relationships through personalized marketing and quality customer service can transform engagement into actual sales. Future Trends In Digital Real Estate Signage Prediction of Coming Trends: Predicting trends involves utilizing techniques like data analysis, behavioural statistics, and market research. While perfect prediction is impossible, anticipating possible changes provides businesses with a competitive edge. Technological Advancements: Future technological advancements, including digital platforms, AI, and virtual reality, are expected to influence the property market significantly. These advancements promise universal accessibility, personalized suggestions, and immersive virtual tours, transforming the buyer's experience. In conclusion, digital real estate signage is a modern marketing strategy that effectively enhances property visibility, engagement, and overall marketing efficiency. As technology continues to evolve, businesses must adapt to stay ahead in the competitive real estate landscape. Embracing the benefits of digital signage ensures a comprehensive and engaging approach to marketing properties in the digital era. Read Also: How To Integrate Email Marketing With SEO 4 Points To Consider When Creating A Great Content Marketing Strategy Today

7 Steps to Build a WINNING Influencer Campaign

Brand influencing existed before social media, but (intelligently) centered more around events than individuals. An example would be a group of young people enjoying a brand of beer at a football game. All the while also encouraging the other fans to drink it. There are many other examples of individuals outside social media being used as brand ambassadors. Like athletes wearing branded hats, musicians using only one kind of guitar, etc. However, the potential is endless in a world of social media where these potential influencers have 24/7 access to their fans. There is almost endless potential for these individuals to drive business revenue through their influence. Most of those individuals who successfully influence branding outside of social media are popular. With social media, if you reach out to the right influencer in the right niche, they can help you grow. Even if they only have a reach of a few thousand followers. Here are five steps to building a solid influencer Marketing Campaign. Even for small, niche social media markets. Have Realistic Goals One of the many appealing things about an Instagram marketing campaign is the price tag range. As there truly is a deal out there for every company and every potential brand influencer. Some goals for every campaign should reach a brand-new audience and reestablish trust from your current buyers. If you’re a web-based company, increasing traffic to your site should also be at the top of the goals board. If you’re not, you should be thinking of ways to monetize your goods or services via a website. The level at which you measure success in each of these fields is up to you. However, some improvements should be made to all of them. Even if you're only investing $80 in a local influencer with 4,000 followers. 10 new followers on your page and a percentage increase for web traffic are realistic and easily-measurable goals. Match the Message to the Niche For micro-marketing campaigns directed towards the followers of a given influencer (maybe a quarterback at the local college). Ensure to create a message that will resonate with those followers. It’s important to do research here, as many influencers get heard due to accomplishments but take on a much more personal persona on social media. For instance, a person may be famous for golfing but is a huge gamer in his or her free time, and most of the social media posts are related to gaming. In this case, if you could create a message that somehow ties in golf and video games, your odds of meeting your goals increase by quite a bit. Easier typed than done! Let the Influencer “Sit at the Table” There is no audience with a more direct niche than an audience that follows a single individual’s life through the lens of social media. With this in mind, no one knows what that niche likes more than the influencers themselves. Inviting the influencer or influencer to share opinions on how the message is to be conveyed will not only resonate with followers but will also make for a more passionate message from a said influencer. Take Advantage of Analytics Social media analytics are instant, virtually free, and extremely easy to understand and utilize for the betterment of your campaigns. The beauty of having the sole person delivering your message is that you only must talk to one person (or, perhaps a small team) to implement changes to that message. This can even be done during a campaign and should be fully taken advantage of. Tailoring and making changes based on audience response is incomparably easy to do on social media. Grow Every real influencer’s goal with social media is to grow their audience. For some, it’s no doubt equally as satisfying to the psyche as it is the wallet, but to most, they know that the bigger the audience, the bigger the paycheck. As a team or individual just starting out in the influencer marketing business, you, too, should be hoping to grow your reach. Finding out what works and what doesn’t is the name of the game with small dealings. Learn from those mistakes, widen your niche, and invest even more in working with an influencer whose audience (and investment) is a little larger. Repeat and reap the benefits! Build Relationships that Last One-off campaigns can work, but influencer marketing really clicks when you focus on building longer partnerships. If an influencer fits your brand well, it’s smart to stick with them. In fact, when followers see the same person backing your product over time, it feels more genuine. It’s about trust, and trust surely leads to better results. Plus, working together long-term means you both grow. As the influencer gains more followers, your brand’s reach grows, too. Especially when their audience is loyal, they’re more likely to listen and engage with recommendations. If the influencer sees themselves as part of your brand’s journey, their content naturally feels more authentic. Keep Testing and Tweaking No campaign is perfect, but each one teaches you something. It’s important to experiment. Try different content styles—videos, stories, giveaways—and see what sticks. Your audience might respond better to a live session than a boring static post, or maybe an influencer tutorial pulls more engagement than a product review. The key is to track what works and what doesn’t. And don’t get stuck in a pattern. Just because something worked once doesn’t mean it will again. So, keep testing and adapting as trends change. That’s what keeps your marketing fresh and relatable. Start Small, Aim Big! Influencer marketing isn’t just for the big players. Small brands can tap into it, as well! The trick is starting with realistic goals, finding the right influencer in your niche, and letting that relationship grow naturally. The results might start small, but as you refine your strategies, your brand will see more and more impact. Read Also: How To Execute An Effective Video Marketing Campaign A guide to Running your Instagram Marketing Campaign

The Need for Speed-to-Lead in Sales

Speed-to-Lead, by the Numbers:

Quick, But Not Too Quick:

The Psychology of Speed-to-Lead:

The Importance Of Storytelling In Social Media Marketing

4 Key Concepts on Making Signage an Effective Strategic Investment

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

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Getting The Most Out Of Your Email Campaigns By Getting The Audit Right!

Elevate Your Property Presence With Digital Real Estate Signage – A Modern Marketing Approach

7 Steps to Build a WINNING Influencer Campaign

The Need for Speed-to-Lead in Sales

Speed-to-Lead, by the Numbers:

Quick, But Not Too Quick:

Automate for Speed-to-Lead:

The Psychology of Speed-to-Lead:

Share this Article

The Importance Of Storytelling In Social Media Marketing

4 Key Concepts on Making Signage an Effective Strategic Investment

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related