Not all customers are always right

Published on: 21 September 2017 Last Updated on: 16 August 2019

Why Not All Customers Are Subjects to “Always Right” Position

1909 is the year when one of the most famous phrases of all times ‘The customer is always right’ has appeared. The author, Harry Gordon Selfridge, founder and owner of a department store in London, used this phrase to argue customers into the point that they will be served like kings and employees of the store by the same token promised that they would do all they could to satisfy their customers.

Much water has flowed under the bridges since then, and perhaps it is time to throw discredit on this dictum. Today it is clear that such approach can lead to worse customer service. So if you are a business owner, and do not want to support this ‘customer’s right’ position then rejoice! You are not alone and economists tend to agree with you.

Here are some reasons to support this point of view :

1. Such approach harms the productivity of the staff

The way an employer treats his people is extremely important as thereon hangs their wish to put the best leg forward and bend every effort for company’s success. Many customers when paying for certain service decide that they have a right to abuse workers of the service. And taking their side in the conflict with your employees makes your people vulnerable. Employees need to feel that they are protected and valued, so no tricky customer can spoil your relationship. Of course, one may say that such approach encourages lousy customer service, however, it turns out that if the employer always takes side of the customer, the repercussions are much worse than in the sound solving of the problem.

2. It over complicates work of the staff

Abusive people take this slogan to their advantage demanding additional service that employees should not provide. And due to this slogan workers try to satisfy excessive demands, for the most part neglecting needs of nicer costumers.

3. You can fire a customer, yes

There is no excuse to disrespect and rudeness towards employees of your business and no matter how much money such customer can bring to the company. So when the customer keeps complaining about your service but still uses it, feel free to fire him – save time and nerves, yours and your staff. There is no need to worry as long as your business offers high quality services –you will always have customers.

4. You get better results at work

Treat your people as you wish them to treat your customers. Satisfy all their needs and protect their rights and dignity. And that will motivate your employees to work harder and care about customers. Otherwise, you will show your staff that they are not important for the company and they have to tolerate disrespectful behavior from clients.

5. If the customer is wrong, then your business is better off without him, honestly

There are situations when clients are definitely wrong, for example, when abusing others or infringing on their rights. Providing services to such buyers will result in the rundown of appropriate customers.

As for the companies that offer online writing services like 10 page papers.com, the situation is brighter. Students come for help and they know what they are searching for. For example, if they need custom academic papers, then they place an order at the website and discuss it with the writer. All writers of the service are qualified and eager to help, more than that, after completion of each order students leave feedback for their work, so they are motivated to be customer-friendly.

If there is any problem, the friendly Support team helps to solve the issue and as the company tends to be customer-oriented, members of Support team work 24/7 to be in touch with customers in need. So any client can communicate with the writer or member of the Support team using convenient means of communication and at any time. The support team is always able to get across even with the most carping customer, yet, they also do not tolerate rudeness or abusiveness. Writers there are masters of their craft, their works are highly evaluated by students worldwide so they know their own value. Managers of the service are always ready to hear an appeal if there is something wrong with the order, still, they always make fair verdicts.

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Eco-Conscious Insights And Innovations From Emerging Trade Show Trends

In a world increasingly attuned to the urgency of environmental sustainability, trade shows have become crucial platforms for showcasing eco-conscious insights and innovations. According to Sustainable Review, Sustainable Live London, SDG Summit, and Climate Week NYC are some of the biggest sustainability conferences and exhibitions. These exhibitions not only provide a glimpse into the future of sustainable practices but also serve as catalysts for change within industries. As we navigate the challenges of climate change, emerging trends in trade shows shed light on groundbreaking initiatives that prioritize the planet. In this article, we will explore the evolving landscape of eco-consciousness within the world of trade shows. Sustainable Materials Redefining Exhibits Trade shows are witnessing a transformative shift in booth aesthetics as sustainable materials redefine the exhibitor landscape. Gone are the days of disposable plastic and wasteful displays. Exhibitors are increasingly turning to eco-friendly alternatives like recycled cardboard, bamboo, and even mushroom-based materials to construct visually striking and environmentally responsible booths. As noted by Bis Research, mycelium-based materials have the potential to significantly contribute to the green economy and environment. They save energy and offer insulation. These materials not only reduce the overall carbon footprint of the event but also serve as powerful statements on the viability of sustainable design. From modular structures to biodegradable banners, the creative use of sustainable materials is fostering a new era of conscious exhibition design. This inspires both exhibitors and attendees to consider the ecological impact of every element in their displays. Energy-Efficient Booth Designs Innovative booth designs are taking center stage at trade shows, with a spotlight on energy efficiency. According to Exhibits Northwest, exhibitors are incorporating cutting-edge technologies such as solar panels and energy-efficient LED lighting to power their displays. As noted by the Department of Energy, LEDs consume up to 90% less energy than standard lights while lasting up to 25 times longer. This move toward sustainable energy not only minimizes the environmental impact of events but also sets a precedent for practical, eco-friendly solutions. These energy-efficient designs serve as a visual spectacle while demonstrating the feasibility and benefits of incorporating green technologies into everyday business practices. As attendees experience the visual impact of renewable energy solutions firsthand, the ripple effect is a heightened awareness of the potential for sustainable practices. Sustainable Innovation With Local Trade Shows Across the United States, locals are leading the charge in embracing sustainable innovation. Cities and states are increasingly recognizing the importance of environmental responsibility, with communities actively engaging in eco-conscious practices. From the adoption of renewable energy sources to the implementation of green building standards, the commitment to sustainability is evident. Certain cities and states have become pioneers in this movement, setting ambitious goals and implementing comprehensive plans to reduce their ecological footprint. From California's stringent emissions standards to New York's initiatives promoting green infrastructure, these regions are at the forefront of the sustainability revolution. To further champion eco-conscious practices, trade shows focused on sustainability have become a hallmark across the United States. These events serve as platforms for sharing knowledge, showcasing innovations, and fostering a nationwide dialogue on the collective journey toward a more sustainable future. Nestled in the heart of the Pacific Northwest, Portland stands as a beacon of sustainable living and innovative environmental practices. Portland's residents have long embraced a lifestyle that prioritizes nature, sustainability, and community engagement. This extends to businesses and public institutions, making the city an ideal host for events dedicated to environmental responsibility. Known for its commitment to eco-conscious urban planning, Portland has earned its reputation as one of the greenest cities in the United States. According to Green City Times, Portland has created almost 92,000 acres of green space. This includes a network of pathways and parks excellent for walking and riding. Against this backdrop of eco-awareness and forward-thinking, the Oregon Convention Center (OCC) has emerged as a cornerstone of sustainability within the city. The OCC embodies the city's values through its commitment to green building and sustainable business practices. It frequently holds trade shows with numerous eco-friendly Portland trade show displays. As we explore the OCC's dedication to sustainability, it's essential to recognize how it integrates into the broader landscape of Portland's eco-friendly initiatives. Virtual Experiences for Reduced Carbon Footprint In response to the global call for reduced carbon emissions, trade shows are embracing virtual and hybrid experiences. This evolution allows for broader participation while significantly decreasing the carbon footprint associated with travel and logistics. Virtual components include interactive online exhibits and virtual networking spaces. This enhances accessibility while underscoring the importance of adopting eco-friendly alternatives in the face of climate challenges. As industries set sail toward more sustainable event formats, the positive environmental impact becomes evident. The shift toward virtual and hybrid experiences represents a dynamic step forward, proving that connectivity and eco-consciousness can go hand in hand. Circular Economy Initiatives in Product Showcases Trade shows are becoming key battlegrounds for the promotion of circular economy principles, particularly evident in product showcases. Exhibitors are spotlighting products designed for longevity, repairability, and recyclability, challenging traditional linear production models. From electronic gadgets with easily replaceable components to fashion items made from recycled materials, the emphasis is on creating a closed-loop system. This shift not only aligns with consumer preferences for sustainable products but also compels industries to reevaluate their approach to production. With circular economy principles, trade shows are driving home the message that sustainable consumption is not just a preference but a necessity. Eco-Friendly Packaging Solutions The spotlight on sustainability extends to the very packaging that houses products exhibited at trade shows. Exhibitors are increasingly adopting eco-friendly packaging solutions that prioritize biodegradability, recyclability, and minimal environmental impact. From compostable wrapping to innovative designs that reduce excess packaging, the emphasis is on minimizing waste throughout the supply chain. This commitment not only resonates with environmentally conscious consumers but also prompts industries to rethink their packaging practices. The ripple effect is a broader shift toward a more sustainable and mindful approach to how products are presented and consumed. Collaborative Sustainability Initiatives Among Exhibitors The ethos of sustainability is thriving in trade show spaces, where exhibitors are forging collaborative initiatives to champion environmental responsibility. Shared efforts include waste reduction programs, carbon offset partnerships, and the establishment of industry-wide sustainability standards. This collaborative spirit not only amplifies the impact of individual exhibitors but also fosters a culture of environmental responsibility across diverse sectors. Exhibitors are pooling resources, sharing best practices, and collectively working toward a common goal of reducing the ecological footprint of trade shows. As this collaborative momentum grows, trade shows are no longer just platforms for individual businesses. They have become hubs for collective action toward a more sustainable and resilient future. In conclusion, trade shows are driving transformative change through eco-conscious trends. From innovative booth designs with energy-efficient technologies to virtual experiences reducing carbon footprints, the industry is evolving. Local initiatives, like Portland's commitment to sustainability and collaborative efforts among exhibitors, highlight a collective dedication to environmental responsibility. Trade exhibitions have evolved into more than just a platform for businesses. They have also become focal points for collaborative efforts toward a more sustainable future. As the industry continues to prioritize greener practices, it contributes significantly to a broader global movement for sustainable business models and conscious consumer engagement. Read Also: What Type Of Inflatables Should You Opt For At Your Business Event Getting a Return on Investment From Using a Trade Show Booth A Well-Oiled Trade Show Machine: The Ones Running the Show

Top 5 Businesses Hiring Skip Bins For Their Use

Are you looking to promote a more efficient garbage collection system? Do you want to implement a more proactive waste management plan at work? The most efficient approach to deal with rubbish removal is to avail the skip bins rent services. However, if you are residing in Australia, then you must consider the skip bin businesses hiring companies such as Find Skip Bin. All of the skip bin hires are easy to recruit and will save you time, effort, and money in the long run. It comes with a slew of benefits and will undoubtedly meet your needs. Hiring professional skin bins is counting as your best effort contributing to the environment. Save the environment and hire skip bins. 5 Types Of Industry Who Hired Skip Bins Here's a list of five industry companies that could profit from businesses hiring a professional skip bin. 1. Construction Companies: Construction is a busy industry, with most, if not all, materials being used upon each project. This contains cinder, gravel, sand, stone, and a variety of other construction materials. These materials cannot be utilized lightly in order to assure the stability of whatever is being created. Cutting shortcuts is a no-no for construction companies since they want to develop a structure that can resist practically anything. However, with the quantity of work being done, garbage accumulation is unavoidable. During the building and construction process, a lot of waste is generated. The skip bins businesses hiring is one approach to solve this problem. You can use skip bins to dispose of rubbish swiftly and efficiently if you have a fully developed waste removal system. 2. Industrial Businesses: Skip bins can also be beneficial to commercial businesses. Waste collection can be accomplished efficiently, especially in metropolitan areas. The rubbish collection should also be prioritized in order to ensure that garbage is properly disposed of and managed. Components and materials can be transported to different locations using skip bins. Following this environmentally friendly strategy may even provide your company an edge and improve your reputation. This may even inspire other industries to follow suit! By prioritizing appropriate trash management, you have successfully expanded environmental awareness. 3. Mining Companies: The mining industry has a divisive impact on the environment. The majority of these businesses harvest nonrenewable commodities, including uranium, gold, and oil. As a result, all reasonable actions must be taken to help reduce harmful environmental impacts. This begins with a well-functioning waste removal system. The way businesses handle their trash influences whether they have a positive or negative impact on their surroundings. In the long run, the damaging effects will undoubtedly hurt the environment. All of this can be avoided by using long-term waste management strategies. You can also prevent dumping hazardous chemicals and rubbish in the wrong places by hiring a trash bin service. You are truly reducing your carbon footprint and assisting in the reduction of negative environmental consequences in this manner. 4. Logging Companies: Logging firms, like construction enterprises, can be challenging to keep running. With the amount of trash generated by the complicated processes, an efficient waste management system is required. Businesses hiring skip bins are simply transported trash from one location to another. They are simple to detach from vehicles when needed, and they're strong enough to do the job. 5. Homemakers: If you believe that skip bins businesses hiring are solely beneficial to large organizations, you are mistaken. This service is also available to homemakers. Skip bins can be used by home workers to rapidly dispose of any waste or trash that comes their way, even the fluorescent tube disposal too! Yes, right! Skip bins are especially beneficial when your home is undergoing development or remodeling. Skip bins are useful in a variety of situations, including the bedroom, kitchen, and backyard. When attempting to lessen your lawn area or remove soil and gravel, having a skip bin on hand is really beneficial. 3 Top Uses Of Skip Bins: According to recent data, more than 4 billion tonnes of waste are generated annually around the world. The most efficient approach to dispose of unwanted trash or waste is to use a skip bin. Businesses hiring skip bins can be utilized in various settings, including residential, commercial, and industrial. 1. Residential Sector: You can save money and time by hiring a skip bin for your residential project. A skip bin can be used to dispose of any form of rubbish. A skip bin can be used to dispose of anything from old furnishings, white goods, sports equipment, camping gadgets and equipment, rugs, carpetings, all forms of construction supplies, and lawn wrecks. 2. Industrial Sector: As a Central Coast industrial operator, the need for quick, dependable, and efficient service is critical to keeping things going. Metals, cardboards, office paper trash, and other general rubbish and scratch are dumped in industrial premises. And when you have lots of employees in your factory, there is the chance of a lot of garbage and trash daily. 3. Commercial Industry: Waste management is an essential component of the business for the commercial sector, such as building companies. For every commercial industry, time management is the real boss. Most of the commercial construction sites are moving. For keeping the site clean, everything from the building materials to electrical wiring, metals, and soils need to be removed quickly and efficiently. Conclusion: The businesses hiring professional skip bins move all the garbage and the debris to the correct location. For every industry, debris and trash are the biggest headaches. And now, as per the government’s strict policy, the environment’s safety and cleanliness are the priority. For keeping the environment clean, skin bins can help you. Read Also: Reduce, Reuse, Recycle: 3 Ways to Find Recycling Information in Perth Reasons to Support Nonprofit Organizations That Help Save the Environment Why You Must Embrace Green Home Technologies?

Wise Words from a Good Businessman to Help You Be One

To achieve success in your business, you have to learn from others who have walked the road before. Many people in the business world are established, and their word to other upcoming investors is golden advice. A mentor is a blessing to your business, but only a few people can access mentors, so one of the options you have left is to learn from the words of good business people. Here are popular businessmen whose quotes you can learn from. Those Who Keep Learning Will Keep Rising : This is one of the most popular Charlie Munger quotes that he spoke while issuing his Commencement Speech to USC Law in May 2007. Munger says that he observed over the years and discovered that people who were not the smartest managed to rise in life by simply learning and continually supplementing their known reserves. Such people acquire something new each day. As an aspiring entrepreneur, you should take it upon yourself to learn something new each day as this is the best way to get yourself to achieve your dream. If You are Unreliable and Lazy, Whatever You are Good at Does Not Matter : Again from Charlie Munger, in his address to USC Law, he added that the most crucial thing is to avoid being unreliable and sloth. He argues that these are enemies of any person who aspires to achieve progress and it does not matter how much skill or talent you have. Doing what you have decided to pursue faithfully and with motivation and discipline will get you to achieve your goals faster. That is something every entrepreneur needs to understand. You should aggressively pursue your goals and avoid distractions that might want to slow you down. Find Good People : David Karp, Founder, and CEO of Tumblr argue that as a businessperson, the easiest path to success is networking with the right people. By this, he means that you should first change yourself and the only way you can do this is to hang around people who are on a path you want to get into. Choosing the right circle of friends and partners will get you to acquire the right habits, and you will learn important things about the business. Learn from Complaints : Bill Gates said that the things your customers are complaining about are opportunities that you could exploit to build your business. He notes that this is a perfect source of learning that could help you to shape your business to offer more satisfaction and also expand its features. Customers will always complain about what is lacking in your business, so get this information and utilize it for the benefit of the business. Launching a business and running it successfully is the dream of many entrepreneurs, but this dream rarely materializes due to distractions and challenges they encounter. Sometimes lack of knowledge is a major setback that could cripple a business. If you are looking to enhance the performance of your business, you should learn from established entrepreneurs to acquire vital ideas. Most quotes from successful entrepreneurs carry a lot of business advice that you could apply in your case. Read Also : Businessman Seyfeddin Rustamov Is Main Beneficial Owner Of Chemical Company ‘Metafrax’ Make Your Business Popular Online

Not all customers are always right

Why Not All Customers Are Subjects to “Always Right” Position

Here are some reasons to support this point of view :