Not all customers are always right

Published on: 21 September 2017 Last Updated on: 16 August 2019
customers

Why Not All Customers Are Subjects to “Always Right” Position

1909 is the year when one of the most famous phrases of all times ‘The customer is always right’ has appeared. The author, Harry Gordon Selfridge, founder and owner of a department store in London, used this phrase to argue customers into the point that they will be served like kings and employees of the store by the same token promised that they would do all they could to satisfy their customers.

Much water has flowed under the bridges since then, and perhaps it is time to throw discredit on this dictum. Today it is clear that such approach can lead to worse customer service. So if you are a business owner, and do not want to support this ‘customer’s right’ position then rejoice! You are not alone and economists tend to agree with you.

Here are some reasons to support this point of view :

 

1. Such approach harms the productivity of the staff

The way an employer treats his people is extremely important as thereon hangs their wish to put the best leg forward and bend every effort for company’s success. Many customers when paying for certain service decide that they have a right to abuse workers of the service. And taking their side in the conflict with your employees makes your people vulnerable.  Employees need to feel that they are protected and valued, so no tricky customer can spoil your relationship. Of course, one may say that such approach encourages lousy customer service, however, it turns out that if the employer always takes side of the customer, the repercussions are much worse than in the sound solving of the problem.

2. It over complicates work of the staff

Abusive people take this slogan to their advantage demanding additional service that employees should not provide. And due to this slogan workers try to satisfy excessive demands, for the most part neglecting needs of nicer costumers.

3. You can fire a customer, yes

There is no excuse to disrespect and rudeness towards employees of your business and no matter how much money such customer can bring to the company. So when the customer keeps complaining about your service but still uses it, feel free to fire him – save time and nerves, yours and your staff. There is no need to worry as long as your business offers high quality services –you will always have customers.

4. You get better results at work

Treat your people as you wish them to treat your customers. Satisfy all their needs and protect their rights and dignity. And that will motivate your employees to work harder and care about customers. Otherwise, you will show your staff that they are not important for the company and they have to tolerate disrespectful behavior from clients.

 5. If the customer is wrong, then your business is better off without him, honestly

There are situations when clients are definitely wrong, for example, when abusing others or infringing on their rights. Providing services to such buyers will result in the rundown of appropriate customers.

As for the companies that offer online writing services like 10 page papers.com, the situation is brighter. Students come for help and they know what they are searching for. For example, if they need custom academic papers, then they place an order at the website and discuss it with the writer. All writers of the service are qualified and eager to help, more than that, after completion of each order students leave feedback for their work, so they are motivated to be customer-friendly.

If there is any problem, the friendly Support team helps to solve the issue and as the company tends to be customer-oriented, members of Support team work 24/7 to be in touch with customers in need. So any client can communicate with the writer or member of the Support team using convenient means of communication and at any time. The support team is always able to get across even with the most carping customer, yet, they also do not tolerate rudeness or abusiveness. Writers there are masters of their craft, their works are highly evaluated by students worldwide so they know their own value. Managers of the service are always ready to hear an appeal if there is something wrong with the order, still, they always make fair verdicts.

Read More :

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Related

Mold Inspection

Mold Inspection And Testing

An initial visual mold inspection is the ideal way to quickly detect potential issues with moisture-rich areas in your home and identify those that need further investigation or sampling. Mold testing can be accomplished using various approaches: air testing, bulk sampling (tape lifts and swab samples), laboratory analysis, or both. Lab results may sometimes be vague and misleading. Moisture Mapping Moisture is key to mold growth, and managing moisture is therefore one of the cornerstones of mold prevention or remediation plans. Mold spores can aggravate the respiratory systems of people who are sensitive, leading to symptoms ranging from congestion to wheezing. Some fungi also release toxic compounds which can be hazardous for humans, pets, and livestock - thus it is critical that any suspected mold problem be addressed promptly in order to stop its further spread and the formation of toxic colonies. You can click here for more information on these health concerns. Mold spores float freely through the air and when they land on moist surfaces they quickly form an active colony that threatens both structures and human health. When left unchecked this can create serious structural and health issues; mold inspectors employ various tools to identify mold and moisture problems. These tools include moisture meters for structural components; non-invasive thermal imaging technologies; borescopes to visually identify problem areas inside plumbing pipes or other components; as well as various mold testing kits which enable them to determine type concentration levels of mold in an area. Inspectors often utilize a moisture mapping system to gain an accurate and detailed picture of moisture levels within structures. This tool offers a straightforward method for tracking changes in building materials' moisture over time by comparing temperature with water absorption rate at each point - this way they can easily spot areas with high or low levels, and gather vital data necessary for managing drying processes more effectively. An inspector conducting a mold inspection will examine for moisture in unexpected places - such as behind walls, under sinks, attics, crawl spaces, and basements - where mold typically hides out of sight and often signals something is amiss. You can visit this homepage for more information on this testing. Furthermore, a visual inspection must take place to detect mold hiding behind ductwork, on windowsills, and in other difficult-to-reach places. Air Sampling Air testing can be an invaluable asset in finding and eliminating mold issues, but it should not be seen as the sole tool in an inspector’s arsenal. A visual inspection, other types of testing and taking surface samples should all be used together for effective mold investigation and elimination. Air sampling provides spore counts from various species of mold or mildew; however, results may not always reflect accurate representation; there can be many factors which skew results and alter them over time. Some factors are easily controllable, like weather conditions at the time of sampling. Windy conditions can alter air pressure differences inside and outside a building and thus alter how quickly mold spores enter it, potentially misdiagnosing any mold problem. Rapid changes in barometric pressure can similarly lead to inaccurate readings due to rapid air movement between rooms; similarly, these fluctuations may alter mold growth rates within buildings as well as alter spore loss rates. You can visit this helpful site to learn more about barometric pressure. Also important in air samples is the length of chains of spores left intact in them, as these chains will normally dissipate as they travel through the atmosphere - giving a good indication of the size and direction of the source(s). If too many chains remain intact they could provide misleading data, giving a false reading on the size and direction of the source. Surface samples may be collected using a tape lift, sterile swab, or by taking pieces from suspect materials. This allows an inspector to identify the genera of mold present, assess the spore count and pinpoint possible reservoirs where mold has yet to become airborne. Related: Mold Growth At Home: What You Should Know And What You Can Do Surface Sampling Assorted methods exist to test for mold spores on surfaces, including bulk, swab, and tape samples. When taking bulk samples from suspect surfaces and sending them off for analysis in a lab, bulk sample removal and lab analysis are both done simultaneously; when taking swab samples against those surfaces a sterile swab rubbed against it collects microbes which is subcultured to growth media such as Trypticase Soy Agar. These methods of testing mold can identify some of the more prevalent types of mold; however, they may miss or undercount spores that don't grow on an incubation medium used during testing. Experienced inspectors understand their limitations and will avoid using such tests in situations when they're inappropriate. Homeowners typically arrange for mold inspection prior to buying an older home while newcomers might request one after experiencing problems with moisture or mold in their new residence. Testing for mold does not indicate whether it is harmful, will grow, or how many spores will need to enter a person's system for health problems to occur; that depends on their susceptibility and exposure levels. Because of this, an experienced inspector should conduct assessments and report on any visible mold present in a space. Laboratory Testing Laboratory-based analyses specialize in testing biological specimens and provide written reports with their findings, which help determine both genus and species identification of any found molds. Some companies sell Do-It-Yourself (DIY) mold testing kits, but these can often lead to false positives and should only be performed by certified mold inspectors. It is strongly advised that those conducting mold tests in their home or business contact a certified inspector for these assessments. Read Also: How to Prevent Mold Damage In a Building Top 6 Reasons To Use Soft Washing Services Selecting The Perfect Real Estate Agent Is Essential For Home Buyers

READ MOREDetails
Investing in Precious Metals

Investing in Precious Metals

Add precious metals to your investment portfolio for diversification and security, but make sure to select wisely as each type of metal and investment vehicle has its own set of benefits, risks, and drawbacks. Protection From Economic Uncertainty Gold and silver have long been seen as symbols of wealth and currency, providing safe investments during times of economic instability. Furthermore, these precious metals have numerous industrial uses including jewelry production and electronics manufacturing that keeps demand for them at an all-time high. This demand ensures their prices will always remain elevated. Gold and silver investments are also an excellent way to diversify your portfolio, according to many financial advisors. Diversifying includes stocks, bonds, mutual funds, and exchange-traded funds as an overall approach, but adding gold or silver may further lower risk by spreading out your investments across many asset classes. There are various methods of investing in these types of assets, from purchasing physical bullion (gold, silver and platinum coins and bars) to investing in mining companies that produce these products. You can click here to learn more about investing in mining companies. Both options provide tangible investments but some may incur higher storage and insurance costs. Furthermore, physical bullion is subject to higher capital gains tax rates when sold compared with other investments. Alternative purchasing options exist through rare earth elements royalty and streaming companies. These firms own the right to receive set quantities of these assets over time for a fee, offering diversification without incurring additional risks in owning physical bullion. An alternative approach to precious metal investment is investing through your 401(k) or another retirement account, providing diversification with tax-deferred savings benefits. However, before making any decisions related to your retirement plan it is advisable to seek guidance from an independent advisor. Others choose to partner with a well-known company like Goldco for their investments. It is important to do research on any company or advisor you are considering working with. Diversification Diversifying your portfolio is one of the main tenets of investing, as this helps reduce risk when stock markets crash or unexpected market events take place. One way of diversifying is adding precious metals as their price usually follows different market trends from stocks and bonds. You can click the link: https://www.investor.gov/what-diversification for more information. Investors can purchase physical rare earth elements such as gold, silver and palladium or invest in investment products derived from these assets - including mining stocks, streaming companies or royalty companies that generate revenue through sales of rare earth elements, ETFs and mutual funds that specialize in these types of investments, and futures contracts. All these options provide investors with the diversification benefits they seek, yet each presents unique risks and opportunities. Gold bullion, for instance, is one of the direct forms of investments, but requires significant storage space to hold. Furthermore, its initial costs may make entry more challenging. Precious metals-based investment products offer lower barriers to entry, but can still carry risks, including those related to mining companies' share prices falling due to cost overruns, mismanagement or financial issues. Gold and silver tend to increase in value during periods of economic unease as they serve as safe havens. Furthermore, their widespread applications such as jewellery making, electronics production and batteries make them likely safe bets as the world continues its advancement and progresses further. Investors can also use precious metals as a hedge against inflation and to preserve their purchasing power over time. As interest rates and printing of money by the Federal Reserve increase and cause the dollar's value to decline, the price of commodities such as gold and silver are impacted. Exchange Rates   Precious metals provide an alternative form of money that's resistant to inflation and economic uncertainty. Due to their intrinsic value and the "safe haven" reputation they enjoy as investments, physical bullion may make for an excellent addition to any portfolio - though investors should carefully consider their financial situation, strategy, and long-term goals before making decisions regarding these types of investments. Precious metals have become an increasingly popular investment choice among investors looking to protect their wealth against economic instability and inflation. Precious metals provide investors with an effective, stable way of diversifying their wealth as they are less volatile than stocks or other investments which may experience sudden drops. Furthermore, precious metals provide tangible assets which can easily be converted to cash. Investing in precious metals is an excellent way to safeguard against inflation and other economic risks; however, it is wise to conduct thorough market research before making decisions and consulting an expert about which options are suitable for your particular situation. Security Even though precious metals can be bought through traditional brokerage accounts, most investors prefer investing directly in physical precious metals by purchasing and storing physical precious metals themselves. While this method may be more costly than trading stocks or bond ETFs or mutual funds, having physical precious metals in your hands provides instantaneous access when economic uncertainty strikes - an invaluable asset during times of economic uncertainty. Physical precious metal investments offer another distinct advantage: They're private assets. You are the only one who knows exactly the details of your portfolio, which makes it more secure than many modern investments. This feature is especially advantageous for families that wish to shield their wealth from outside financial consultants or government agencies. Each metal has different economic sensitivities, technical properties and uses. Gold is often used for ornamental purposes in jewelry design while silver has multiple industrial applications including electrical appliances, medical applications and batteries. Meanwhile, palladium shares many of the characteristics found in platinum but has even greater industrial uses as it's used in automotive catalytic converters, ceramic capacitors in chargeable electronics systems, groundwater treatment processes and manufacturing processes. Though investing in precious metals may provide many advantages, it is also crucial to be aware of any associated risks. Diversifying your portfolio and finding a dependable broker or dealer is crucial when purchasing and selling precious metals. Read Also: Is Investment Bankers/Brokers/Service A Good Career Path In 2021? 5 Reasons Why Bitcoins Are Considered Reliable Investments 5 New Assets To Diversify Your Investments In 2021  

READ MOREDetails
Refrigerator

6 Tips to Maximize Refrigerator Use in Your Restaurant

Eateries dependably need to stock up on sustenance fixings in mass amounts. For organizations in the nourishment and refreshment administration segment, coming up short on provisions is just impossible. There are different ways a refrigerator can make use of several aspects. This is the fundamental motivation behind why they esteem and keep up great working associations with their discount nourishment wholesalers. At the point when an eatery comes up short on fixings, Eateries dependably need to stock up on nourishment fixings in mass amounts. For organizations in the nourishment and refreshment administration part, coming up short on provisions is basically impossible. This is the primary motivation behind why they esteem and keep up great working associations with their discount sustenance merchants. Globalseaoods At the point when an eatery comes up short on fixings, the administration will be disturbed. The foundation may even close down through the afternoon or night. This will, obviously, sway the eatery's ROI and benefit, also its notoriety. Putting away Food Supplies in Commercial Refrigerator: Having enough nourishment supplies, however, is unique in relation to keeping up their quality and security. To keep up the freshness of the greater part of their key fixings, feasting foundations need to keep them in coolers and coolers. Sadly, not all eateries can put resources into a few business cooler units as they can be extremely costly and will gobble up a great deal of room. All things considered, these entrepreneurs should manage with whatever they need to protect their fixings crisp and for utilization. For eatery, proprietors searching for approaches to augment their utilization of their iceboxes, underneath are six hints to pursue: 1. Know the right arrangement of nourishment in the icebox: Temperature and dampness shift inside the cooler. Accordingly, certain territories are increasingly appropriate for certain sorts of nourishment. For example, organic products are best kept in a zone with low mugginess levels. Along these lines, apples, orange, berries, and another ice chest neighborly natural products are best kept on the top rack. Vegetables, then again, must be kept in a region with higher dampness. They should, in this manner, dependably be set in the crisper. Meat, obviously, dependably must be put away in the cooler. It is imperative that you know where every item is best kept for sanitation and to save quality. 2. Leave space in the middle of things: Cold air needs to flow in a business cooler. All things considered, regardless of whether you need to pack the same number of things as you can in the icebox, abstain from overloading it. This is on the grounds that a cooler requires, in any event, a large portion of an inch of room in the middle of sustenance items to get the best refrigeration results. Abstain from setting nourishments against the back or sides of the icebox also. Thusly, you will anticipate problem areas and the uneven cooling and solidifying of sustenance. This will at that point help keep sustenance from ruining rapidly. 3. Exchange sustenance to little compartments: Air is the normal foe of most nourishments since it can build their rate of waste. To draw out the freshness of nourishment fixings and limit air contact, move them into little compartments with hermetically sealed tops once they leave their unique bundling. Furthermore, by exchanging them to littler holders, you will likewise help keep your ice chest sorted out and simple to explore. Subsequent to moving nourishment in holders, name them as needs be. Spot concealing tape on the holder and utilize a marker to compose the date of capacity and its substance. This will assist you with the following stage. 4. Pursue the First In, First Out (FIFO) rule: To keep away from sustenance wastage and keep up the nature of your fixings, you have to observe their timeframe of realistic usability and use-by dates. Next, mastermind them following the FIFO rule. This implies stocking recently purchased items in the back of your refrigerator and cooler. In the event that an item's date codes are little, compose greater numbers on the bundle before putting away it. Ensure you place the things such that you can see the dates right away. Do likewise with your marked nourishment compartments. Ensure the open things are utilized before opening comparative ones that are new. 5. Stop the nourishment level: Get more space in your business refrigerator and cooler, on the off chance that you have one, by solidifying nourishments level. You can do this by putting meat, pre-cut products of the soil, semi-strong nourishments, for example, sauces and stews, and soup in zip cooler packs. Next, cautiously press out the air from each sack before putting away them in the refrigerator Besides making more space in your cooler, when you pursue this tip, you will keep away from cooler consume also. 6. Try not to put the ice chest against the divider: Finally, if your icebox is near the divider, pull it forward an inch or two. Thusly, you will diminish its vitality utilization by as much as 40 percent. This will go far in helping you decrease your month to month power bills. Furthermore, you will accomplish this without influencing the nature of nourishment in your cooler. Regardless of whether you are as yet opening another eatery or officially running one, your main need ought to be to dependably serving great quality sustenance. Keeping up the quality and security of your fixings is the initial step to achieving this — something you can undoubtedly accomplish by augmenting the utilization of your business icebox. Read Also: 7 Specifications You Should Look For When Buying A Home Generator 13 Ways To Maintain The Coolness Of Your Air Condition Unit 5 Reasons Why You Should Get Your MCSA Certification Today How To Become A Certified HVAC Technician In Canada

READ MOREDetails