Not all customers are always right

Published on: 21 September 2017 Last Updated on: 16 August 2019

Why Not All Customers Are Subjects to “Always Right” Position

1909 is the year when one of the most famous phrases of all times ‘The customer is always right’ has appeared. The author, Harry Gordon Selfridge, founder and owner of a department store in London, used this phrase to argue customers into the point that they will be served like kings and employees of the store by the same token promised that they would do all they could to satisfy their customers.

Much water has flowed under the bridges since then, and perhaps it is time to throw discredit on this dictum. Today it is clear that such approach can lead to worse customer service. So if you are a business owner, and do not want to support this ‘customer’s right’ position then rejoice! You are not alone and economists tend to agree with you.

Here are some reasons to support this point of view :

1. Such approach harms the productivity of the staff

The way an employer treats his people is extremely important as thereon hangs their wish to put the best leg forward and bend every effort for company’s success. Many customers when paying for certain service decide that they have a right to abuse workers of the service. And taking their side in the conflict with your employees makes your people vulnerable. Employees need to feel that they are protected and valued, so no tricky customer can spoil your relationship. Of course, one may say that such approach encourages lousy customer service, however, it turns out that if the employer always takes side of the customer, the repercussions are much worse than in the sound solving of the problem.

2. It over complicates work of the staff

Abusive people take this slogan to their advantage demanding additional service that employees should not provide. And due to this slogan workers try to satisfy excessive demands, for the most part neglecting needs of nicer costumers.

3. You can fire a customer, yes

There is no excuse to disrespect and rudeness towards employees of your business and no matter how much money such customer can bring to the company. So when the customer keeps complaining about your service but still uses it, feel free to fire him – save time and nerves, yours and your staff. There is no need to worry as long as your business offers high quality services –you will always have customers.

4. You get better results at work

Treat your people as you wish them to treat your customers. Satisfy all their needs and protect their rights and dignity. And that will motivate your employees to work harder and care about customers. Otherwise, you will show your staff that they are not important for the company and they have to tolerate disrespectful behavior from clients.

5. If the customer is wrong, then your business is better off without him, honestly

There are situations when clients are definitely wrong, for example, when abusing others or infringing on their rights. Providing services to such buyers will result in the rundown of appropriate customers.

As for the companies that offer online writing services like 10 page papers.com, the situation is brighter. Students come for help and they know what they are searching for. For example, if they need custom academic papers, then they place an order at the website and discuss it with the writer. All writers of the service are qualified and eager to help, more than that, after completion of each order students leave feedback for their work, so they are motivated to be customer-friendly.

If there is any problem, the friendly Support team helps to solve the issue and as the company tends to be customer-oriented, members of Support team work 24/7 to be in touch with customers in need. So any client can communicate with the writer or member of the Support team using convenient means of communication and at any time. The support team is always able to get across even with the most carping customer, yet, they also do not tolerate rudeness or abusiveness. Writers there are masters of their craft, their works are highly evaluated by students worldwide so they know their own value. Managers of the service are always ready to hear an appeal if there is something wrong with the order, still, they always make fair verdicts.

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Incredible Ways To Minimize Network Downtime For Business

It is safe to say that the Internet is the backbone of every business. It allows companies to access all the important tools that can streamline the entire workflow. Thus, all successful organizations need access to a steady internet connection so they can complete all the work efficiently without any delay. This is one of the reasons that being disconnected from it for a few minutes can pose major internet issues. The mere reason is that the major financial costs associated with network outages are massive. One major issue of downtime is data loss. The companies cannot afford to lose their time or clients because of poor internet connection, issues in the system, internet outages, and so on. Thus, do not take network downtime lightly, as it can turn into a serious issue that can cripple your organization’s entire workflow. One way to reduce network downtime is to have a blazing-fast internet connection, so all the employees can complete the work without any delay. So, whether you are a remote worker or a hybrid employee then we suggest you choose WOW! Internet. It offers a quality fiber-optic connection, which is exceptionally fast and does not slow down even if a plethora of devices are connected to it. It works during harsh weather conditions because the technology is buried underground. The provider even offers unlimited data with some of its plans. You can reach out to its customer support team for more information regarding its internet plans and prices. Give this blog a good read to know how you can minimize network downtime to prevent network downtime for your business. Run External and Internal Analysis If you feel that your workflow is experiencing frequent downtimes, then you should first analyze the root cause of the issue. For example, you should know whether the internet downtime is because of frequent internet outages, system failure, power failure, or so on. But please know that even if the organization is not currently facing any network downtime, you should still have a backup plan ready by making a list of all the possible causes that might affect the performance of your work. Yes, you read that right whether you have a small business or work for an organization. If it is possible for you then we suggest you can research it or ask a technician to guide you so you can purchase a good software to tackle this issue. Invest in Power Backup Solution Power outages are one of the common causes of network downtime, as they can disrupt the operation of network devices, such as routers, switches, servers, and computers. In addition, a power backup solution, such as an uninterruptible power supply (UPS) can provide backup power to your devices and Wi-Fi network devices in case of a power failure, and allow them to continue functioning until the power is restored. Moreover, a power backup solution can also protect the network devices from power fluctuations, which can damage or degrade their performance. Thus, if you have the budget then investing in a good power supply is indeed a viable solution. Use Quality Backup Servers If you are a remote employee then you must ask your organization for backup servers, where you can store the data safely. This tip can save the business from extensive data loss which can affect the business operations in the future. Thus, you can use good applications or software and perform regular backups to avoid losing sensitive data in times of downtime. The mere reason is that it takes a lot of time and effort for companies to gather precious data and it can lose all of it in a few seconds in times of network downtime. If you feel some backup servers are expensive then we suggest you use Google Drive as it is free and allows employees to easily save their files and folders. Get a Speedy Internet Connection Most of the time people choose the wrong speed tier or traditional internet connections to save money and then their work suffers at large. Yes, there are several types of internet connection but we suggest you choose fiber-optic internet connection as it is considered to be one of the fastest types of internet connection which works during all weather conditions. If it is possible for you we suggest you choose a redundant network connection. This means you have to deal with two or three different ISPs for the internet services. So, if one connection is not working, then you can simply switch to another. But for this, you need to ensure that you have a good budget. Use Advanced Equipment Please do not use cheaper equipment just to save a few bucks. Please know that your cable modem, router, computers, and all other devices should not be of mediocre quality or outdated. You should keep in mind that purchasing some low-quality items can help you save money initially, but in the longer run it can affect your business at large. In the End When it comes to business operations please know that temporary delays can hurt its productivity which can cost several millions of dollars. Fortunately, there are certain ways to prevent the common causes of internet downtime. We have listed some of the tips above but you should be careful and have a backup plan ready so you can avoid delays and network downtime in your business operations. Read Also: Linksys Vs Netgear: Quality Vs Features How To Find The Fastest Available Internet In Your Area? Pinterest Hack: Download Videos Effortlessly With Mod APK

Choosing Between Shopify and Crafting Your Website: A Guide for 2024

Starting an e-commerce journey or considering a platform transition requires essential choices. This guide looks into Shopify and custom websites, breaking down their pros and cons. Whether you're new to business or a seasoned entrepreneur, the aim is to give you valuable insights for making intelligent decisions. Decoding Platforms: Shopify And Custom Websites In Focus Shopify is an easy-to-use e-commerce platform with global reach. On the flip side, custom websites are tailored to specific business needs, giving more control and coding skills for setup and upkeep. A Detailed Exploration: Shopify vs. Custom Websites User-Friendliness: Shopify excels with its e-commerce-centric design, offering an intuitive interface and swift customization options. Custom websites demand technical proficiency involving web development, coding skills, and meticulous management. Domain And Hosting: Shopify streamlines the process by eliminating the need for separate domain and hosting decisions. On the other hand, custom websites require careful consideration for goals, structure, and usability. Content Management: Shopify serves as a CMS, facilitating easy content editing and reorganization. Custom websites rely on CMS platforms like WordPress but need a more intuitive nature of Shopify's interface. Website Construction Effort and Time: Shopify allows rapid online store setup in just one day with guided instructions. Building a website from scratch is time-consuming and depends on factors such as size, complexity, and technical skills. Pricing: Shopify offers plans with additional costs for apps, themes, and domain subscriptions. Custom websites involve costs for hosting, domain, SSL certificate, development, extensions, and payment processors. Design And Customization: Shopify provides over 100 customizable templates and a user-friendly drag-and-drop builder. Custom websites offer complete control over design and functionality. Maintenance And Updates: Shopify integrates seamlessly with over 8,000 third-party applications. Custom websites require a more complex selection, investigation, and maintenance process. Support: Shopify ensures 24/7 customer support through various channels. Custom websites rely on the developer or agency, with support quality varying based on skills and responsiveness. Unveiling Advantages Of Using Shopify Advantages include a user-friendly interface, easy configuration, comprehensive e-commerce features, and robust support. Let us try to understand the pros of using Shopify for the sake of better understanding. Easy To Use E-commerce Platforms This is one of the biggest advantages of using Shopify. Shopify is built mainly for the average people and not the skilled developers. It's quite simple to add the products and then create discounts. The web design of it is quite friendly. With the help of drag-and-drop editing tools, you can navigate the software for a pleasant experience. The platform itself provides software for hosting. Supporting Wide Renge Of Busienss One of the benefits of using the software is supporting a wide range of products like outdoor gear, home goods, beauty supplies, clothing, and digital products. A study tells the fact that household storage containers, bike saddles, kitchen towels, and toy kitchens are considered the highest-trending. Therefore, if your business involves one of these categories, you can bank on Shopify. Low Startup Costs Shopify’s relatively low monthly fees make the entire setup affordable. Shopify has a 14-day free trial period. Hereafter the users have to pay a monthly subscription fee. The basic plan starts at around $29 per month. The following level is $79 per month. Finally, the top package is $229 a month. Customized Themes Once you sign up for the account in Shopify, you gain immediate access to around 70 themes that are free of cost. One can easily implement them. It may be easy to get carried away in the design elements. You can spend quite a lot on purchasing the theme from the Shopify store. Drawbacks involve limitations in customization options, potential content and visual optimization issues, and relatively high transaction fees. Unveiling Advantages Of Using Custom Websites: Advantages encompass heightened customization, freedom from platform constraints, extensive third-party integrations, and flexibility in coding and development. Drawbacks include the need for coding expertise, significant budget requirements, time and effort demands, high risk, manual setup, ongoing maintenance, and limited support. However, let us try to understand the advantages of using the customized software here in detail. Unique Design One of the advantages of using a custom web design is presenting uniqueness and individuality. This feature is exclusive only to the customized products where you decide with the designer regarding the website. It makes the brand stand out from the crowd. Custom-Fit The custom website design cost is less, allowing you to create aesthetic aspects of the template. The design of the product serves. There are unique business needs and expectations. This is why businesses try to design their website to handle their overall personality regarding the product. Due considerations are also provided to the users’ experience, navigation, unique color schemes, and, in the end, the overall personality of the websites. Seo Optimized Another benefit of personalized websites is their SEO optimization. The customized website design allows for the website to be designed according to the specific SEO technique. It surely facilitates better ranking on the search engine. The better the ranking, the better opportunity gets created for business development. This is one technical point where the customized versions are well ahead. Growing Reputation The growth and development of business depend on reputation building. Brands try to make their best effort to ensure better connectivity. With the help of customized website design, you can establish a relationship, and through better networking, you can create a unique brand for your company. Ultimately, with the help of a customized reputation, you can grow your ownership and control over your website. Therefore, customized website designs have their gateway to achieving success in the long run. Businesses take the help of these websites to attain a competitive edge. Strategic Conclusion Align your choice with unique needs. Whether opting for Shopify or considering a different platform, trust the adept Shopify developers at VT Labs https://www.vtlabs.org/ for safe and precise site building designed to serve your requirements. Their commitment involves leveraging cutting-edge tools to facilitate a smooth digital transformation journey. Read Also: Everything You Need to Know About Website Development Services 15 Ultimate UI/UX Website Inspiration For Developers 9 Tools To Test If Your Website Is Mobile Friendly

What Is Employee Leasing? Overview And Explained In 2021

Are you a business startup? Do you know how employee leasing can be beneficial for you and your organizations? Most of the new startup companies are taking help from the employee leasing companies. Not only the start-up companies many more professional organizations are taking the paid services from the employee leasing companies. What Is Employee Leasing? In simple words, employee leasing is lending some employees to other companies. You can address the employee leasing companies as the third-party payroll system. Employee leasing companies are recruiting some of the employees, and they are working on the payroll of these leasing companies, but initially, they are the employees of any different organizations. Are you getting curious about the functionalities of employee leasing companies? So let’s start with the employee leasing company definition. What Is An Employee Leasing Company? Employees leasing companies are transferring the employees from one organization to their own payroll system. Then again, they released them in the organizations as a temporary employee. Leasing companies are looking after all the HR-related jobs of the organizations. Employee leasing companies are one of the efficient HR organizations. If you do not want to recruit a particular c for your farm, then take the employee leasing companies to help. These companies are paying the salaries of these employees. These employee leasing companies are described as professional employee organizations (PEO). Employee leasing is entirely a contractual job. Leased employees are working on behalf of the employee leasing companies. They are not working on the direct payroll system of the organizations. You are getting free from the administrative work’s complexity, but your organization’s work runs smoothly. Now we think you are getting the idea of what employee leasing is. The Benefits Of Employee Leasing The employee leasing companies are one of the best HR management handling companies for the entrepreneur business person. Employee leasing has many advantages. The employee leasing pros and cons are giving you a functional overview of the PEO services. So let’s start with the employee leasing pros. 1. You Do Not Have To Maintain An HR Department Full maintenance of the HR department is getting saved. All the recruiting-related administrative works are also getting saved. The job role of the HR department is quite vast in nature. But you are getting free of this type of complex working process. When you are taking help from professional PEO services, you can focus only on your business. 2. Low Risk One advantage of leasing companies for employees is that you are handling all of your work with very low risk. This means these leased employees are working on the leasing companies payroll. So you do not have to take any headaches about the employee satisfaction and working processes. All the employee management papers and the legal protocols the employee leasing companies maintain everything. So your business is on the low-risk side. You can simply concentrate on your work without taking any headaches about employee dissatisfaction and employee salaries-related issues. 3. Expert Professionals Are Hiring The Employees The professional hirer is hiring the new people for your companies. So you do not have to take any headaches about the employee quality. The leasing companies are always focusing on hiring some extremely professional employees. So do not take any headaches about the employment quality and knowledge. Professional PEO companies are finding new employees based on your requirements, so their technical knowledge is always good. Good technical knowledge is the only requirement when you are on the project deadline. The Disadvantages Of Employee Leasing Not all are good about employee leasing. Along with the employee advantages, many disadvantages are also present in the system. So take a look at the cons of employee leasing. 1. Leasing Cost The PMO is delivering you the workforce but in turn of what? Obviously, the cash. Employee leasing companies are supplying the employees by the return of the high payment. This payment is constant, so you are satisfied with the employee’s work even though you have to pay the employee leasing companies. This cost is one of the biggest drawbacks of the leasing companies. 2. Dependency On Third Party When you are taking continuous help from third-party PEO companies. The dependency of the third party is getting higher. This dependency of the third party is leading you to take more help from the employee leasing companies. And when the PEO companies are seeing how you are developing a dependency on the employee leasing companies, they can increase their fees. 3. Low Employee Commitment When employees are doing the work on the separate companies payroll, the chances of fewer commitments are getting higher. And the employees do not develop any feelings regarding the main company. This is the reason the employee comments are becoming weaker. The leased employees have a very less amount of motivation. Along with the less motivation, most leased employees are waiting to get the next employment opportunity to offer a better salary. When Are You Going To Need Employee Leasing? Employee leasing is a very special type of task. Like the special task, this is not all time required. You only have to do the employee leasing in very specific circumstances. For Startup companies, these PEO services are the most effective. If you are handling diverse products and will handle varieties of opinions, taking help from the employee leasing is very effective. When you are handling one project at a time, PEO services are the best service you can take. Wrapping It Up: Employee leasing is very effective in modern-day business. In the modern business world, employee hiring and firing are widespread. So why you are going to take responsibility for a whole department. Find a good employment leasing company and hand over the employee hiring responsibility. What is your opinion about the PEO services? Do not forget to comment back to us? More Resources: How Many Jobs Are Available In Real Estate Investment Trusts? 2021 How to Download Game Of Thrones Putlocker Online for Free? Is Real Estate Investment Trusts A Good Career Path? REITs Pros And Cons 0123Putlockers And Servers – Watch Movies Online

Not all customers are always right

Why Not All Customers Are Subjects to “Always Right” Position

Here are some reasons to support this point of view :