Why an Automated Sales CRM Platform is What Your Business Needs

Published on: 25 January 2019 Last Updated on: 05 July 2021

CRM software (or customer relationship management software) refers to technology that companies use to manage and analyze customer data and interactions. By using CRM software, companies hope to improve customer relationships, increase sales, and increase customer retention.

If you’re starting a new business or have an established company and want to see your sales increase (and who doesn’t?) then integrating a CRM software might be just the ticket.

The perfect sales tool

The value of CRM software can often be misinterpreted. Often, employees may perceive the adoption of CRM software as a way to police their activities as opposed to an invaluable piece of software that will help them meet their sales quotas. CRM software will allow your team to consolidate all customer data into one easy-to-access and read section. From contact information to communication history, everything is one easy location. This makes serving customers easier and faster.

How will automated CRM software help my business grow?

New technology means new ways to promote further and grow your business, and automated CRM software is no exception to the rule. An automated customer relationship management system is all about making it easier to manage customer interactions. By doing this, you will notice that you will be saving tons of time on collecting information since all that will already be stored within the CRM platform.

When you’re dealing with customers and attempting to make a sale, the last thing you want to do is a waste of time. If you’re forced to exchange information between sales reps and scramble to find information, your customers (either current or prospective) are likely to get frustrated. Using CRM software streamlines your connection to your customers by making sure that every authorized user within the company has access to the same information, all in one place and all at the same time. Knowing other people have access also helps encourage more active input by employees about any new conversations or interactions with a customer.

Automated CRM software can help automate some of the more tedious tasks, like adding form submissions to lead lists. This will free up your employees for more hands-on tasks.

Integrations with automated CRM software

While automated CRM software can do things like automatically record and store email, phone interactions and even social media interactions, the automation possibilities don’t stop there. If you automate your sales with Spiro’s CRM, you will get the benefit of the program guiding your sales team through the sales process, offering suggestions for further actions, like creating contacts or reminders and automatically highlight inconsistencies in the pipeline. This will mean less wasted more, more successful sales, and more accurate reports.

SalesForce Automation

You can further expand the functionality of your CRM software with SFA tools. When SFA tools are integrated with a CRM platform, they can help make it easier to navigate the sales process and offer improvements. SFA will help track every interaction with a customer, which helps make sure that your marketing efforts are optimized for the best possible results. This will help streamline sales operations by allowing SFA tools to monitor the entire sales funnel.

Read Also:

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

View all posts

The 4 Essential Marketing Strategies To Help Boost Any Small Business’s Revenue

When your small business needs to bolster its revenue, you may want to revamp your marketing strategy. Although you may not think that your approach to marketing can have a dramatic effect on your bottom line, the truth is that good advertising can help attract new customers, make new sales, and even improve the company’s reputation within the industry over time. Small businesses should look to aggressively pursue digital marketing strategies to ensure a strong online presence. With search engines and social media becoming the most important platforms for reaching new customers, building visibility, and driving sales. Effective digital marketing strategies like SEO, SMM, PPC, and Content Marketing can generate revenues and profits for a small business. However, settling on an effective marketing strategy can seem difficult, especially if you’re a new small business owner. Fortunately, there are four essential strategies that can help any business expand its efforts, gain name recognition, and eventually boost revenue as well. Check out the top options you should consider adopting for your own small business. 1. Writing and Posting Tailor-Made Company Content Whether you’d prefer to write your content yourself, hire the best content writing services out there to help with writing and editing, or hire a new staff member to handle content matters, writing and regularly posting tailor-made company content is one of the top ways to take your marketing strategy to the next level today. A company blog, website, or social media channels can allow your customers to get to know your business better anytime, anywhere. Moreover, having a business book increases business value and it can open doors to numerous off-shoot opportunities for reach and sales. This strategy not only allows you to put out marketing materials on a low budget, but it can also help you: Keep readers updated on news in the company Improve SEO efforts to get additional website clicks Demonstrate professional expertise Hone and strengthen a distinctive, professional brand voice 2. Expanding Advertising Across Numerous Digital Channels If you’re still stuck advertising on a single channel, such as print media, now is the time to consider expanding your marketing horizons. Using social media for business purposes is one modern trend that can help your company reach out to large numbers of consumers at once. If you don’t have profiles set up already, you may want to look into starting company pages on: Instagram LinkedIn Facebook YouTube Twitter 3. Crafting Highly Creative and Strategic Print Advertisements Are your ads exciting to consumers, or are they coming off as generic and stale? If your print advertisements are a little on the boring side, you may have a hard time seeing a strong return on investment. That’s why it’s crucial to craft creative and strategic print ads that grab customers’ attention. For instance, you may want to consider: Advertising in the magazines your customers are most likely to read Strategically placing ads in highly circulated local newspapers Expanding a marketing campaign across multiple print channels, potentially even including highway billboards 4. Boosting Word-of-Mouth Advertising Among Longtime and Loyal Customers Finally, don’t discount the effectiveness of word-of-mouth advertising. If you have a strong base of longtime, loyal customers already, you may be able to lean on them to get the word out about your business. This strategy could help boost overall revenue while generally offering: Low to no financial burden Organic marketing An expanded base of trusting customers In order for any small business to survive and thrive, having strong revenue month after month is essential. However, if you don’t currently have a great marketing strategy in place, you may struggle to maintain current customers, attract new ones and gain name recognition within your industry. Thankfully, there are numerous tried-and-true marketing ideas that can help any small business gain a foothold in its sector and eventually boost the bottom line. If your company needs some financial help and you’re looking to revamp your approach to marketing, try posting tailor-made company content, advertising across several types of channels, crafting creative print advertisements, and boosting word-of-mouth advertising. These approaches can help you reach more consumers and possibly even improve your revenue streams over time. Read Also: Which Marketing Mix Element Deals Specifically With Retailing And Marketing Channel Management? The 7 Most Common Email Marketing Mistakes Content Marketing Mistakes You Shouldn’t Be Making Digital Marketing Classes: What You Need To Know

3 Easy Ways to Grow Your Email List

The email marketing industry is expanding and there is growing competition between brands: they all want to get people’s attention. Sometimes, acquiring more subscribers seems hard. If you are looking to grow your email list, we have three easy ways maybe you never thought of. Whether you offer a service, product or content is the product, use these tips to add more subscribers to your database and become more successful at email marketing. Why you should grow your email list There are good reasons to build your email database. It can be an instantaneous way to reach the people who want to hear from you. Also, it’s cheaper than advertising or mass mailings. Every marketer wants a large email list which is understandable. In general, the more people you reach, the better results and this has never been more true than with emails. The typical ROI for email is $42 for every $1 spent. However, before you try any email list growth strategy, remember it’s not always about the numbers. You want true engagement and a long-term relationship with your audience. To build that, focus on adding real subscribers to your list – people who genuinely want to connect with your brand. How do you do that? Let’s get into three ways to grow your email list without much effort. Is it easy for someone to sign up? Many organizations and freelancers have only one sign-up form and you’d be surprised how much you have to search the website to find that form. So, the first tip: make your email sign-up visible and easy to find. For instance, you could place it at the top of your website and not buried down by the copyright notice. Also, avoid making the text so small that someone can’t read it. Instead, let your signup form be the first thing people see when they land on your platform. Are you promoting your email list on your social media channels? Maybe you’ve been working hard to gain followers on Facebook, Instagram, and Twitter. There’s certainly inherent value in this, but a lot of marketers make the mistake of not cross-promoting channels. Who’s to say that someone can’t follow you on Facebook and be a subscriber to your email list? Just remember that people will frequently leave social media channels for one reason or another. You don’t want them forgetting about your brand and what you offer, so do your best to get them on your list. Post periodically on social media and invite people to subscribe to your emails. Your newsletters’ content should have real value and be unique from your website or social media content. This is a great incentive to gain an email audience. Plus, you can think outside the box to gain new followers. Maybe you can run a contest or offer a freebie, such as an e-book to anyone who signs up – whatever you think would entice your audience. Do you include an email subscribe button in every email you send? Word of mouth is the best marketing. If someone on your list really likes your email and forwards it on to a friend, they need an easy way to subscribe. A “subscribe” button makes it simple by saving them the trouble of looking you up, going to your website, and finding your form. So, at the end of every email you send, include a call-to-action. It could be as simple as: “Did you get this email from a friend? Get yours” + “Subscribe” button. The more convenient you make it for people to subscribe, the faster your email list will grow! Also, it doesn’t hurt to encourage your subscribers to forward your email. Some of them will do that and that’s a great way to grow your audience. It’s not all about numbers Now that we’ve gone over a few easy ways to grow your email list, it’s important to keep in mind that it’s not all about numbers. There is another aspect to growing your campaign: email list quality. Gathering lots of subscribers is great for email marketing, but you have to make sure those subscribers are real. You may be asking, “Well, why wouldn’t they be?” In the world of email marketing, there are quite a few types of emails that degrade your sender reputation. A sender reputation is a score that every email sender has. It’s the rating Internet Service Providers use to determine your behavior as an email sender. Some of the factors that influence your sender score are: your bounce rate your overall engagement: open and click-through rates are vital metrics the number of spam complaints and unsubscribes you get Bad email addresses you could have in your list All these factors are in direct connection with the quality of your email list. Unfortunately, every organization or marketer will acquire some bad email addresses over time. Some of the most damaging yet prevalent ones include: Fake email addresses: for a number of reasons, people sometimes provide fake email addresses. Sometimes they just want to take advantage of a freebie and have no intention of being a subscriber. Abuse emails: some people are malicious and others just careless. Abuse email owners have a habit of marking emails as spam, even those they signed up for. You don’t want these people on your list because they will hurt your sender reputation. Temporary email addresses: would you believe there are websites that exist for the sole purpose of generating temporary emails? These email addresses are sometimes called disposable because the person uses them for a day or two and never again. Then, they only cause your bounce rate to go up. On top of these, we can’t forget there’s always natural decay of the list. People simply change email addresses. Some people use their school or work email and they graduate or quit. You must get those email addresses off of your list. Use an email verifier to keep your database clean Thankfully, there is a healthy way to grow and maintain your list. The first thing is to never buy or trade email addresses to add to your list. First of all, it’s illegal to email people without their consent. Furthermore, a purchased list isn’t likely to result in anything positive and most likely the people you add will mark you as spam. The simplest way to keep your list healthy is to: The first clean it in bulk using an email verifier then, install an email verification API on your sign-up forms. Clean your list in bulk If you already have a substantial number of contacts in your list, but are not sure about their validity, run your list through a bulk email verifier. The process is simple and doesn’t take much time: you upload your list into the system and get it back clean within hours or even minutes. Install an email verification API This simple piece of software checks every new email address in real-time. It grants permission to good emailers and keeps out any of the problematic accounts mentioned above. Once your list is clean, consider adding the API to all your sign-up forms to ensure it stays in good shape. The sky’s the limit You would be surprised what a difference email marketing makes. It’s the most personal way to reach people and is an incredible tool to communicate the story of your brand and service. Using careful planning, creativity and email verification tools you are on the right path to growing your email list and getting good results. Read Also: How to Integrate Email Marketing With SEO Why Email Marketing is the BEST Digital Marketing Outreach in Singapore

Marketing

How to Monitor Your Brand?

On the Internet, to be particular on social media, everyone and anyone can share views about your brand. One thing you need to understand is that this information will reach a vast audience. Most of the information that people share on social media go viral. Brand monitoring is the best way forward if you want to keep on top of this information. What is brand monitoring? Brand monitoring refers to the process of monitoring several channels to find out various mentions of your brand and asses what people have to say about your products or services. It can include complaints on social media or a newspaper article about a merger, among other things. The role of brand monitoring is to respond and act on the mentions you get. It can assist you to jump on good publicity or spot a crisis before the situation worsens. It will also give you valuable insights on how the market views and talks about your products. We can also define brand monitoring as a business analytics process that monitors various channels on the media or web. It helps users to get information about the brand, products, and all the things that are connected to your brand. It will allow you to monitor the reception and reputation of your brand by your target demographic, consumer base, and the general public. You have to strategically and regularly investigate online resources and media to help you react to the various sentiments your brand and of your competitors experience. You have to proactively monitor the reputation of your brand and react to customer and press concerns to enhance trust in your brand. Why do you need to monitor your brand mentions? Identifying and Addressing Infringers: These people always look at the popularity and name of your brand to ride on it. Web monitoring will help you to identify these infringers who adopt confusing domain and brand names that resemble yours. Trademark law protects brand owners and consumers against such unfair competition. The good news about brand monitoring is that it will help you to enforce this practice. Addressing Consumer and Competitor Protection: Brand monitoring will help you to respond to both positive and negative sentiments from consumers. Most customers express their feelings on complaints, sites, forums, or social media. Also, it will help you to monitor the competition representation of your brand in terms of negative reviews and comparative advertising. What monitoring tools are there on the market? The market has so many social media monitoring tools that you can use to track your mention. Some of them include; Famm.io Famm.io is one of the best social media and web monitoring tools. It is an effective tool if you want to know what people think about your brand. The tool will show you the resources where your brand is mentioned most of the time. It will show you the best resource when it comes to brand mentions. Find out the places where people just watch and where people communicate most of the time. LexisNexis Print media and tracking broadcast are quite tricky unless you have people reading all the newspapers and watching all channels. LexisNexis is one of the best tools for monitoring these two elements. They will assist you in tracking mentions on several publications and in analyzing the results. Source LexisNexis is a big organization, which helps some of the biggest brands explore analytics, data, reporting and monitoring. It helps in identifying the quickest trends and news breakouts (viral content) and informs brands of advertising opportunities. The smart and easy interface helps brands understand metrics and take detailed steps as to the nest strategies. Google Alerts Google Alerts is an easy and free social media monitoring tool. You will need to input a keyword and you will get an alert when a person uses it on the website. It offers mentions but has no long-term overviews and analysis. Google Alert is an absolutely free tool that will help you get mentions about your brand in a small, yet significant way. Please do not expect this tool to be as powerful or potent as some of the best ones on the list. It is free and should be expected to be basic. TweetDeck This tool is great for community managers who use Twitter but also does brand monitoring through Twitter. Setup search columns to give you live feed once the things you specify get mentions. A free tool is ideal for brand mentions. This was an independent tool, which was later acquired by Twitter. This is a great platform to align your Twitter mentions and activities. The dashboard is clean, precise and easy to use. Once you start using TweetDeck, it will be difficult for you to go to other platforms like HootSuite, Buffer or anyone else. Why Famm.io stands apart from the crowd? Over the last three years, I have used several brand-monitoring tools on the market. What makes Famm.io stand out is the multi-functional capabilities. You are not only allowed to see your brand but also integrate content resources and competitor strategies in your dashboard. If you are looking to run Influencer Marketing campaigns, Famm.io helps you find your brand mentions not only on search but also on social. However, for me personally, the best part about Famm.io is the possibility to reach out to different Content Creators. You can look for content creators, not only in your niche but also in different niches. The capabilities of Famm.io can help your brand manage its online reputation in a successful manner. It can also help you reach disgruntled users or employees before they can do too much damage. This will help brands maintain good relations with their audiences and tackle PR nightmares before they get too big. Conclusion: Brand monitoring became a trend in a recent couple of years. It brings value as a marketing and PR component as well as a steady approach for brand awareness strategy. What can be more important than benefits for users, a brand’s value and its reputation? Overall, tools enumerated above are trustworthy enough and good for analysis and building marketing strategies and social media campaigns. All of these online assistants insulate from the needless search offering the selection of on-demand features. Read Also: Winning Tactics To Build A Competitive Service Delivery Website Reasons Why You Should Implement Wireless Monitoring System

Why an Automated Sales CRM Platform is What Your Business Needs

The perfect sales tool

How will automated CRM software help my business grow?

Integrations with automated CRM software

SalesForce Automation

Tending to Your Needs: 5 Key Differences Between Online and Offline Auctions

Snov.io Review: The Missing Piece of the Marketing Outreach Strategy Puzzle

Content Rally

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Technologies For Creating A Startup Idea

How to Download Facebook Videos on Android?

7 Rules of Effective Ecommerce Web Design

The 10 WordPress Plugins Every Sucessful Blogger Uses

Follow Us

Recent

Cybersecurity Threats In Asset Tracking And Strategies To Mitigate

How To Invest In Yourself For A Stress-Free Daily Life

How Many Jobs Are Available in Consumer Services in 2024?

Top 9 Signs You Will Get The Job After Interview

Related

The 4 Essential Marketing Strategies To Help Boost Any Small Business’s Revenue

3 Easy Ways to Grow Your Email List

How to Monitor Your Brand?

Why an Automated Sales CRM Platform is What Your Business Needs

The perfect sales tool

How will automated CRM software help my business grow?

Integrations with automated CRM software

SalesForce Automation

Share this Article

Tending to Your Needs: 5 Key Differences Between Online and Offline Auctions

Snov.io Review: The Missing Piece of the Marketing Outreach Strategy Puzzle

Content Rally wrapped around an online publication where you can publish your own intellectuals. It is a publishing platform designed to make great stories by content creators. This is your era, your place to be online. So come forward share your views, thoughts and ideas via Content Rally.

Leave a Reply

Popular

Follow Us

Recent

Related