Finding a great job can be difficult. The better the job the more competition there is, meaning that you have to stand out from the crowd. However, what do you do when you have started your dream job and find that you are being treated unfairly.
You may think that you simply have to put up with it, after all, what other options are there? But, the simple truth is that every person has the right to be treated fairly. You need to identify if you are being treated unfairly and do something about it.
Identifying Unfair Treatment
The first step is to look at how you are being treated in comparison to others in your workplace. There is a difference between unfair treatment when you are treated differently from others, and bad treatment when everyone is treated badly.
It can help to speak to a reputable unfair dismissal lawyer, even if you haven’t been dismissed. They will help you to identify whether and how you are being unfairly treated. They can also be of assistance in resolving the matter.
Step 1 – Bring It Up
The first step in dealing with unfair treatment is to bring it up with the company and the specific individual. In many cases, this is your direct boss. Talk to them about the issue you are facing and see how they respond. This can be enough to end the issue.
You must remain calm when talking and it is advisable to take a witness into any meeting. You should make notes regarding the entire process.
Step 2 – Contact Superiors
If this has no effect and the business has an HR department you can bring the issue up with them. They will have set procedures that need to be followed to assess your claim and deal with it properly. If your business doesn’t have a separate HR person that you can talk to then you will need to go to the boss or owner of the company.
Of course, if this is the person unfairly treating you that won’t help!
Step 3 – Involve The Professionals
Should both the above steps have been unsuccessful then it is time to speak to your unfair dismissal lawyer again, even if you haven’t been dismissed.
They will be able to contact your employer for you and remind them of the law regarding the treatment of employees. The fact that they are already in the loop means it will be easier for them to assist you if the employer reacts badly and dismisses you.
Of course, you need to be aware that dealing head-on with unfair behavior at work means you may not feel welcome in the workplace anymore. If this is the case you can leave and file an unfair dismissal claim as you have been forced out.
Again, it’s a good idea to speak to the unfair dismissal lawyer first to ensure you get the best advice and follow the right protocol.
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Is consumer service jobs a good career path or not? , you have landed in the right place If you have the same question.
Firstly, consumer services are only one of the preferred areas where people try to start their careers. However, we must take a look at it and explore the opportunities that it has to offer. This particular sector has a lot to offer, which can help you achieve career growth while earning the utmost potential for a great future.
Consumer service jobs play a vital role in an excellent economy. It also helps provide all kinds of necessary services for individuals while providing significant support to most industries.
Besides, consumer services play a significant role in the overall GDP or gross domestic product. Moreover, employment opportunities for millions of people.
In this blog, we will discuss consumer services and what consumer services jobs pay. I will also provide examples of consumer service jobs that can help you grow in your career.
The concept of consumer service jobs
Consumer services are known for some activities designed to meet the personal needs of consumers. There are industries such as retail, hospitality, finance, education, telecommunications, etc., which are highly focused on consumer services.
Consumer services put their focus on providing better convenience as well as supporting all the daily activities. These experts use human resources, technology, and computers to assist all the customers.
The primary aim of all consumer services is to meet two things: the needs and expectations of the consumers. Various industries provide services that are beyond the customer's abilities.
In the following few sections, I will discuss a few examples of consumer services industries along with the top 7 consumer services jobs.
Examples of consumer services industries
The consumer services industries are vast in numbers. They include the services provided by various hotel companies, personal insurance, education, healthcare, recreation, catering, home maintenance, etc. Here, I have provided some of the examples:
Education
Education is a service that provides help to students of all ages, backgrounds, and academic levels. The primary aim is straightforward: to meet learning needs.
Mainly, an educator prefers using many teaching methods like lectures, storytelling, and experiments, which help the students learn.
As a result, students can benefit a lot from education. They start to develop new talent, gain a lot of knowledge, improve their communication, and learn to think critically.
If you are looking for a consumer service job in the education sector, here are some examples:
School teacher: For elementary level
High school teacher
College professor
Adjunct Professor
Legal
In the legal industry, consumer service includes helping anyone who needs legal assistance. The legal service providers typically help others by assisting in court.
Moreover, this may include representing a person in court or helping an individual while dealing with police authority. In the following, I have listed a few legal services careers for great future opportunities:
Lawyer
Public defender
Police officer
Detective
Paralegal service providers
Medical
Medical services comprise anything that is related to the healthcare sector. In general, the healthcare services are segregated into four parts:
Diagnosis and treatments
Disease prevention
Health promotion
Rehabilitation.
Doctors, nurses, and other healthcare providers are responsible for providing medical services to patients. The professionals who work in the healthcare industry are:
Pediatrician
Nurse
Emergency medical technician
Surgeon
General Physician
Psychiatrist
Technology
Information technology or IT falls under the consumer service jobs. As an expert in the technology industry, individuals may provide all kinds of technology-related resources.
The IT specialist mainly provides services such as developing, designing, maintaining, and supporting various web applications. Moreover, they work on different computer networks, help you troubleshoot systems, and install computer programs.
The technology services include:
Software developers
IT consultants
Network engineers
Technology service managers
Restaurant
Restaurants are known as the most common ground for consumer service jobs. Furthermore, this industry offers many services that ensure better loyalty and satisfaction.
The services mainly include food, drinks, and dining experiences. The primary aim of the service providers is to maintain a clean ambiance to increase customer engagement further.
In the following, I am going to provide some of the positions that are considered consumer jobs in the restaurant industry:
Sous Chef
Sommelier
Chef de partie
Dining server
Executive chef
Restaurant manager
Top 7 consumer service jobs and how much do they pay
Consumer service jobs seek great people skills. If you are good at that, then consumer service jobs are the one for you. As I have mentioned before, you will find consumer service jobs in almost every industry, such as healthcare, retail, etc.
The field has high-paying jobs with a lot of future opportunities. Moreover, as a consumer service provider, you will cater to customers and focus on improving customer satisfaction. Now, you might be wondering what consumer services jobs pay and how much they pay.
Here are some of the best roles you can pursue if you want a career in consumer services.
Receptionist
Firstly, as a receptionist, you will be the first contact person for the visitors and customers of your workplace.
Average salary: $47,431 per annum
Responsibilities:
Greeting all the guests in a polite and friendly manner
Providing guiding visitors to the right person or a department.
Making schedules
Keeping the records updated
Managing all kinds of administrative tasks
Answering essential phone calls and connecting them to the correct department.
Client service manager
Second, a client service manager provides services as the first contact for a business client. They focus on maintaining a good relationship with both existing and new clients.
Average salary: $69,411 per annum
Responsibilities:
Understanding the needs and expectations of consumers.
Providing better customers and guiding the clients
Managing client relationship
Onboarding clients and collecting feedback.
Checking if the clients are satisfied with the services or not.
Front desk manager
A front desk manager is responsible for managing every front desk operation as well as staff at a business.
Average salary: $52,507 per annum
Responsibilities:
Managing reservations and bookings
Coordinating with different departmental staff
Addressing customer complaints and managing them
Answering phone calls and emails.
Making schedules for employees.
Help desk analyst
When you are working as a help desk analyst or a technical support representative, you become an essential part of the IT team of an organization.
Average salary: $48,771 per annum
Responsibilities:
Providing technical assistance
Resolving all kinds of system-related issues
Addressing and resolving technical issues over emails and phone calls
Performing maintenance for the back end.
Troubleshooting issues related to hardware and software
Flight attendant
As a flight attendant, your primary focus will be to ensure the safety and comfort of all the passengers while traveling by air.
Average salary: $39,448 per annum
Responsibilities:
Greeting all the airline passengers during boarding
Performing a proper safety check to ensure passengers’ safe journey
Keeping the passengers educated about the emergency and safety protocols
Helping all the passengers find their designated seats
Addressing customer queries and resolving issues
Even planner
The event planner job role falls under the hospitality industry. As an event planner, you are supposed to execute events like corporate parties, events, weddings, etc.
Average salary: $47,052 per annum
Responsibilities:
Understanding the needs and wants of clients
Finding suitable venues and booking places.
Keeping a good partnership with vendors to organize events.
Managing both budgets and timelines.
Managing logistics related to catering, entertainment, and decor.
Patient Coordinator
Lastly, the patient coordinators are responsible for overseeing patient care and related services, communicating with patients, managing patient appointments, and lastly, ensuring proper care.
Average salary: $50,000
Responsibilities:
Making schedules for patients based on the availability of doctors
Handling the process of insurance verification
Addressing patient queries during billing
Managing patient records.
Wrapping it up!
In conclusion, the blog has explored different kinds of high-paying customer service jobs. From the client service desk to the patient service coordinator, we discussed each role along with the average salary for each role.
This blog will help you stay informed about consumer service jobs and what consumer services jobs pay. If you want to learn more about consumer service roles, please let us know in the comment section.
Happy job hunting!
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With a growing number of elderly people choosing to stay in their own homes for as long as possible rather than moving to the unfamiliar surroundings of a residential care home, there is a growing need for people to work in the live-in care sector.
If you have been considering a career as a live-in carer, then you may be wondering exactly what soft skills will be of benefit to you in the role.
Here we look at exactly what constitutes a soft skill and the skills that will really be effective to someone working in the live-in-care sector.
What Is A Soft Skill?
When it comes to the skills that are needed for any job people understand the need for the relevant professional and industry-relevant skills.
These are skills that can be gained through training. However, when it comes to soft skills, some people are not exactly sure what this means.
Soft skills, sometimes referred to as core skills or common skills, are a group of skills that are transferrable from one profession to another.
They include things like problem-solving, teamwork, leadership, a professional attitude to work, communication and listening, and a great work ethic.
They are the sort of skills that everyone has to some degree at the start of their career and are improved over time with experience learned in any role.
Here are the soft skills we think are essential for those considering working as a live-in carer.
Top 4 Soft Skills You Will Need As A Live-in Carer
1. Communication and listening
A huge part of the live-in-care role involves providing companionship to the elderly person.
The ability to listen to a person’s opinions and wishes and respect what they have to say will go a long way towards helping to foster a trusting and caring relationship.
This will allow the elderly person to feel comfortable and secure. Communication is a key skill that is not only needed when talking with the elderly person, but good communication skills are essential when accompanying them on appointments with the doctors, opticians, etc.
The ability to retain and then clearly communicate any instructions given during appointments can make all the difference to the person being cared for.
2. Organization
The role of a live-in carer is a varied one and requires a good degree of organization in order to help deliver the appropriate care plan for the elderly person.
This may mean ensuring that medications are taken on time, appointments are attended, and even that trips to regular social activities take place as scheduled.
For many elderly people, a strict routine can really help so it is important for a live-in carer to be organized enough to follow this.
3. Caring
The ability to care for someone is a soft skill that not everyone is suited for. Being a live-in carer takes dedication and compassion, putting the considerations and needs of another before your own.
4. Patience
Being able to handle any situation without becoming frustrated and potentially distressing the elderly person you are caring for is also a vital soft skill.
If you think you have the soft skills required for work as a live-in carer, why not consider it as a career. You could certainly get job satisfaction from ensuring your care charge is safe, well, and comfortable as they age.
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Sometimes, it may not be easy to choose a suitable job path after graduation. This is particularly true for creative types, who are more likely to pursue a career that they are enthusiastic about rather than one that pays well and has many employment possibilities.
Check out these 6 unique careers, organized by talent and passion:
1. Web Design
By popularity, web design comes first. According to Glassdoor, web designers earn an average of $53,000 a year (ranging from $38k - $74k) and are often referred to as the digital world's graphic designers. They are in charge of planning, creating, and developing websites, which requires a combination of technical and artistic abilities.
What is Web Design? Web design is the visual appearance of websites on the internet. It generally relates to web development rather than software progress. Since 2010, web design has become more essential for mobile and tablet browsers.
This includes the appearance, layout, and occasionally the content. It is a matter of looks. A structure defines how data is categorized. A good site design is easy to use, attractive to the eye and targeted. To avoid confusing or distracting visitors, many websites aim to be essential. A web designer's primary aim is to gain and maintain the target audience's trust; thus, removing user annoyance is critical.
2. Soc-Med Specialist
Some believe that social media specialists upload pictures and react to private conversations. In reality, the work needs more creativity than practical abilities. It's annual
Your job as a social media expert is to develop ideas for material that will boost interaction, reach, shares, likes, etc. This role aims to utilize channels to grow sales or market share. Thus strategy and innovation are key. To understand how to monitor leads/conversions and traction, you may complete a short certificate course.
3. Business Development Manager
Business development managers assist companies in discovering new income sources. New markets to sell into, strategic partnerships with other companies, and new markets to sell into may help their organization accomplish its financial goals.
To attract new customers, cooperate with other businesses, and finish big projects, expect to spend much time interacting with existing and potential clients and partners. According to Jacoby, a company development manager will require imagination to debate deals outside and propose new methods within.
This job requires strong social and public speaking skills and research, analytical, organizing, and writing capabilities. To earn a manager's salary and title, you must first work as a business development associate or representative.
4. Copywriters
One of the most superficial creative professions is copywriting. It's ideal for anybody who enjoys writing and creating catchphrases or slogans. You may work for a marketing firm with many clients or a single business as an in-house copywriter. Expect to write anything from website copy to Instagram captions to text for posters and brochures, all to inform consumers about the company you're working for or advertise the goods or services they offer.
Copywriters often collaborate with designers, social media managers, product teams, and even CEOs, making this a fantastic job for individuals who like working as part of a creative team. Senior copywriters usually work on more significant projects or supervise teams of less experienced copywriters. If you want to start as a junior copywriter and work your way up to higher-level (and better-paying) positions, a degree in English or creative writing can assist.
5. Soc-Med Specialist
Compared to other decades-old marketing tactics, social media is still a newbie. Marketers and communicators are just now recognizing the potential of social media.
Around 3.6 billion people worldwide use social media, many to research products. As more businesses use social media for promotion, the need for social media specialists grows. Before, social media managers were uncommon. Indeed, it now lists thousands of jobs in the US with "social media" in the title.
This is a challenging and rewarding profession. Social media listening tools track user engagement and brand mentions. To increase brand awareness and loyalty.
6. Game Designers
Video game creation is one of the highest-paid professions in the business, which is excellent news for gamers with a creative streak. The average annual income for video game designers is around $90k, with a very diverse and fascinating job to go along with it.
Storytellers, programmers, and graphic artists are all wrapped into one for video game creation. They're in charge of creating video game ideas depending on the target demographic and then bringing them to reality. This may include crafting storylines and characters, designing user interfaces, and entering scripts to create interactive gaming components.
So, have you decided yet?
Being a famous actor or singer is one of the first professions that come to mind. But such occupations are few and challenging to prepare for. The careers listed above may not seem creative at first sight, but they provide many chances to utilize your artistic skills - and make a difference in the world. All you need is passion, skill sets, and the right mindset. Best of luck!
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